Carmel Care Home

Carmel Care Home is an Assisted Living Home in California

Carmel Care Home is an Assisted Living Home in California

Carmel Care Home

11971 4th Ave, Hesperia, CA 92345 View Map

Carmel Care Home is an Assisted Living Home in California

Carmel Care Home is an Assisted Living Home in California

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Overview of Carmel Care Home

Carmel Care Home in Hesperia, California, is a haven where seniors can receive exceptional residential care, emphasizing a high-level approach to ensure a secure and nurturing environment within this family-owned community. Employing a person-centered approach, Carmel Care Home provides a range of services, including assisted living and board care home services, fostering a residential-style living experience with 24-hour assistance and a home-like setting. The facility also offers dementia and hospice care services, ensuring a personalized and compassionate approach to meet the unique needs of each resident.

Carmel Care Home prioritizes residents’ well-being through features like well-balanced meals, catering to special dietary needs, transportation services, planned activities, ambulation and mobility assistance, as well as daily room cleaning, sanitation, and laundry services. Regular observation of physical and mental conditions is part of the comprehensive care provided, reflecting the commitment to enhancing the overall assisted living experience for seniors.

760-488-1828

Capacity and availability

Smaller home

May offer a more intimate, personalized care environment.

Total beds 10

This home usually has availability

Lower occupancy suggests more openings may be available.

Lower demand than the California average
Occupancy rate 50%
Occupancy rate
50%
Bed community size
10-bed community
A smaller, more intimate setting that may offer a quieter environment and closer staff-resident interactions.
Years in operation
8 years in operation
An established community with some operational experience and growing routines.
Walk Score
Walk Score: 54 / 100
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
BBB Rating
BBB Rating: A+ (Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
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About this community

Occupancy Rate
50%
Occupied Beds
5 of 10
Percentage of available beds currently in use by residents.

California average: 72%

License Status
LICENSED
Facility Type
RESIDENTIAL CARE ELDERLY
License Date
November 17, 2017

Additional licensing details

County: SAN BERNARDINO

Ownership & operating entity

Carmel Care Home is legally operated by DENSEN, ROMMEL & DENSEN, CAROLINE.

What does this home offer?

Pets allowed icon
Pets allowed icon

Pets Allowed: Yes, Pets Allowed

Building type icon
Building type icon

Building Type: Single-storey

Transportation services icon
Transportation services icon

Transportation Services

Fitness and recreation icon
Fitness and recreation icon

Fitness and Recreation

Types of Care at Carmel Care Home

Assisted Living Memory Care Hospice Care
Contact Carmel Care Home

Inspection History

In California, the Department of Social Services (for assisted living facilities) and the Department of Public Health (for nursing homes) conduct inspections to ensure resident safety and regulatory compliance.

1 visit

California average: 14 visits

Breakdown by visit type

0 total complaint visits

1 other visit Info Other visits include regulatory visits that are not routine inspections or complaint investigations, such as administrative check-ins, follow-up reviews, or licensing-related visits.

California average

12 total complaint visits

7 other visits

4 official inspections

California average: 4 official inspections

2 total citations

Citations indicate regulatory violations. A higher number implies the facility had several areas requiring improvement.

California average: 9 citations

2 serious citations

A violation that poses an immediate risk to resident health or safety, or represents a substantial failure to comply with licensing requirements.

California average: 3 serious citations

0 moderate citations

A violation that does not pose an immediate risk to resident health or safety but requires correction to remain in compliance.

California average: 4 moderate citations

Inspection Report Summary for Carmel Care Home

Carmel Care Home (facility # 361800233) has consistently met California’s Community Care Licensing requirements over the past four years. The 05 / 19 / 2021 announced visit evaluated the facility’s approval to expand capacity to ten residents, confirming that all rooms, bathrooms, fire safety equipment, and storage for hazardous materials were in proper condition. The inspection noted adequate linen, lighting, and a functional emergency plan, and the administrator reported no deficiencies.

The 2023 inspections—an unannounced infection‑control audit in January and two subsequent annual reviews in December—continued to demonstrate a well‑maintained, safe environment. Staff and residents were present during each visit, and the auditor confirmed adequate hand‑hygiene supplies, PPE inventory, and a clear COVID‑19 symptom‑management protocol. No regulatory deficiencies were cited in any of the reports; only minor technical assistance was requested regarding untidy backyard and dining area items. Records reviews, medication audits, and staff certification checks were routinely completed and found to be compliant.

By November 2024 the facility remained in good standing. A comprehensive inspection confirmed that the physical plant, water temperature, smoke detectors, and fire extinguishers were all operational, and that resident and staff files were securely stored. The facility’s census continued to fall below its licensed capacity, and staff coverage, training, and criminal‑record clearances were verified. Across all inspections, the pattern shows a consistently compliant, well‑organized elder‑care setting that effectively manages safety, hygiene, documentation, and staffing, with only routine, low‑impact recommendations for minor tidiness improvements.

Comparison Chart

The information below is reported by the California Department of Social Services and Department of Public Health.
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Places of interest near Carmel Care Home

Address 3.5 miles from city center

Address 11971 4th Ave, Hesperia, CA 92345

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Guides for Better Senior Living

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Claim What’s Yours: Financial Aid for California Seniors

Program
State Program Name
Eligibility
Benefits
Multipurpose Senior Services Program
MSSP (Medi-Cal Waiver)
  • General: Age 65+, California resident, Medi-Cal eligible, nursing home risk.
  • Income Limits (2025): ~$2,829/month (300% FBR, individual).
  • Asset Limits: $2,000 (individual), $3,000 (couple).
  • CA Specifics: County-managed; waitlists possible.
  • Services: In-home support (4-6 hours/day), respite care (14 days/year), meals (~$6/meal), transportation (8 trips/month), care management.
In-Home Supportive Services (IHSS)
  • General: Age 65+, California resident, Medicaid-eligible or low-income.
  • Income Limits: ~$1,732/month (individual, Medi-Cal threshold).
  • Asset Limits: $2,000 (individual).
  • CA Specifics: Can hire family as caregivers.
  • Services: Personal care (up to 283 hours/month), homemaker services, respite (varies).
Multipurpose Senior Services Program (MSSP)
  • General: Age 65+, California resident, Medi-Cal-eligible, nursing home-eligible but community-capable.
  • Income Limits: ~$2,829/month (300% FBR, individual).
  • Asset Limits: $2,000 (individual).
  • CA Specifics: Available in 38 counties; waitlists common.
  • Services: Case management, respite care (up to 10 days/year), minor home mods (avg. $500), adult day care (~$50/day).
Property Tax Postponement Program (PTP)
  • General: Age 62+, California resident, own and live in home, 40% equity.
  • Income Limits (2025): ~$51,500/year (household, adjusted annually).
  • Asset Limits: Equity-based; no strict asset cap.
  • CA Specifics: Deferred taxes accrue interest (5% as of 2024); repaid upon sale/death.
  • Services: Property tax deferral (avg. $1,000-$3,000/year, varies by county).
Assisted Living Waiver (ALW)
CA ALW
  • General: Age 65+ or disabled, California resident, Medi-Cal-eligible, nursing home-eligible.
  • Income Limits: ~$2,829/month (300% FBR, individual).
  • Asset Limits: $2,000 (individual).
  • CA Specifics: Available in 15 counties (e.g., LA, Sacramento); waitlists common.
  • Services: Personal care in ALFs (5-7 hours/day), medication management, social services.
California CARES Program
CA CARES
  • General: Caregivers of California residents 60+ needing help with 3+ daily activities; no caregiver age limit.
  • Income Limits: No strict limit; cost-sharing above ~$2,500/month threshold.
  • Asset Limits: Not applicable; need-based.
  • CA Specifics: High demand in urban areas; complements IHSS respite.
  • Services: Respite care (up to 10 days/year), counseling (4-6 sessions/year), training (2-3 workshops/year), supplies (~$200/year).
Low-Income Home Energy Assistance Program (LIHEAP)
  • General: Age 60+ priority, California resident, low-income, utility/heating need.
  • Income Limits (2025): ~$2,510/month (200% of poverty level, individual).
  • Asset Limits: Not applicable; income-focused.
  • CA Specifics: High demand in inland/coastal extremes; weatherization capped at $5,000/home.
  • Services: Utility payments (avg. $500-$1,000/year), weatherization (e.g., insulation, avg. $1,000-$3,000 savings).

Claim What’s Yours Financial Aid for California Seniors

MSSP (Medi-Cal Waiver)

Multipurpose Senior Services Program

Requirements:
  • General:
    Age 65+, California resident, Medi-Cal eligible, nursing home risk.
  • Income Limits (2025):
    ~$2,829/month (300% FBR, individual).
  • Asset Limits:
    $2,000 (individual), $3,000 (couple).
  • CA Specifics:
    County-managed; waitlists possible.
Benefits without Contact:
  • Services: In-home support (4-6 hours/day), respite care (14 days/year), meals (~$6/meal), transportation (8 trips/month), care management.
California IHSS

In-Home Supportive Services (IHSS)

Requirements:
  • General:
    Age 65+, California resident, Medicaid-eligible or low-income.
  • Income Limits:
    ~$1,732/month (individual, Medi-Cal threshold).
  • Asset Limits:
    $2,000 (individual).
  • CA Specifics:
    Can hire family as caregivers.
Benefits without Contact:
  • Services: Personal care (up to 283 hours/month), homemaker services, respite (varies).
CA MSSP

Multipurpose Senior Services Program (MSSP)

Requirements:
  • General:
    Age 65+, California resident, Medi-Cal-eligible, nursing home-eligible but community-capable.
  • Income Limits:
    ~$2,829/month (300% FBR, individual).
  • Asset Limits:
    $2,000 (individual).
  • CA Specifics:
    Available in 38 counties; waitlists common.
Benefits without Contact:
  • Services: Case management, respite care (up to 10 days/year), minor home mods (avg. $500), adult day care (~$50/day).
CA PTP

Property Tax Postponement Program (PTP)

Requirements:
  • General:
    Age 62+, California resident, own and live in home, 40% equity.
  • Income Limits (2025):
    ~$51,500/year (household, adjusted annually).
  • Asset Limits:
    Equity-based; no strict asset cap.
  • CA Specifics:
    Deferred taxes accrue interest (5% as of 2024); repaid upon sale/death.
Benefits without Contact:
  • Services: Property tax deferral (avg. $1,000-$3,000/year, varies by county).
CA ALW

Assisted Living Waiver (ALW)

Requirements:
  • General:
    Age 65+ or disabled, California resident, Medi-Cal-eligible, nursing home-eligible.
  • Income Limits:
    ~$2,829/month (300% FBR, individual).
  • Asset Limits:
    $2,000 (individual).
  • CA Specifics:
    Available in 15 counties (e.g., LA, Sacramento); waitlists common.
Benefits without Contact:
  • Services: Personal care in ALFs (5-7 hours/day), medication management, social services.
CA CARES

California CARES Program

Requirements:
  • General:
    Caregivers of California residents 60+ needing help with 3+ daily activities; no caregiver age limit.
  • Income Limits:
    No strict limit; cost-sharing above ~$2,500/month threshold.
  • Asset Limits:
    Not applicable; need-based.
  • CA Specifics:
    High demand in urban areas; complements IHSS respite.
Benefits without Contact:
  • Services: Respite care (up to 10 days/year), counseling (4-6 sessions/year), training (2-3 workshops/year), supplies (~$200/year).
CA LIHEAP

Low-Income Home Energy Assistance Program (LIHEAP)

Requirements:
  • General:
    Age 60+ priority, California resident, low-income, utility/heating need.
  • Income Limits (2025):
    ~$2,510/month (200% of poverty level, individual).
  • Asset Limits:
    Not applicable; income-focused.
  • CA Specifics:
    High demand in inland/coastal extremes; weatherization capped at $5,000/home.
Benefits without Contact:
  • Services: Utility payments (avg. $500-$1,000/year), weatherization (e.g., insulation, avg. $1,000-$3,000 savings).
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