Occupancy rate
50%
Lower than the California average: 72.8%Carmel Care Home
Assisted Living in Hesperia
Carmel Care Home
Assisted Living in Hesperia
Overview of Carmel Care Home
Carmel Care Home in Hesperia, California, is a haven where seniors can receive exceptional residential care, emphasizing a high-level approach to ensure a secure and nurturing environment within this family-owned community. Employing a person-centered approach, Carmel Care Home provides a range of services, including assisted living and board care home services, fostering a residential-style living experience with 24-hour assistance and a home-like setting. The facility also offers dementia and hospice care services, ensuring a personalized and compassionate approach to meet the unique needs of each resident.
Carmel Care Home prioritizes residents’ well-being through features like well-balanced meals, catering to special dietary needs, transportation services, planned activities, ambulation and mobility assistance, as well as daily room cleaning, sanitation, and laundry services. Regular observation of physical and mental conditions is part of the comprehensive care provided, reflecting the commitment to enhancing the overall assisted living experience for seniors.
10-bed community
A smaller, more intimate setting that may offer a quieter environment and closer staff-resident interactions.
8 years in operation
An established community with some operational experience and growing routines.
Walk Score: 54 / 100
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
BBB Rating: A+ (Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
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How BBB ratings work
About this community
Occupancy
Lower than the California average: 72.8%Occupied beds
5 / 10
Average residents
87 per day
Facility TypeResidential Care Elderly
StatusLicensed
IssuanceNovember 17, 2017
CountySan Bernardino
Carmel Care Home is legally operated by Densen, Rommel & Densen, Caroline, and administrated by Densen, Rommel.
What does this home offer?
Pets Allowed: Yes, Pets Allowed
Building Type: Single-storey
Transportation Services
Fitness and Recreation
Types of Care at Carmel Care Home
Assisted Living
Memory Care
Hospice Care
Inspection History
In California, the Department of Social Services (for assisted living facilities) and the Department of Public Health (for nursing homes) conduct inspections to ensure resident safety and regulatory compliance.
The data displayed corresponds to the last 6 years.
Inspection Scorecard
This scorecard compares key inspection, citation, and complaint metrics at this facility against the California state average. Metrics worse than average are highlighted in red; those better than average are highlighted in green.
Since 2021 vs. California state average
Overall vs. California average
0 Worse
No metrics in this bucket.
1 At Avg
Metrics at California average:
• Official inspections (at California avg) 6 Better Metrics better than California average:
• Total citations (80% below)
• Serious citations (Type A) (33% below)
• Moderate citations (Type B) (100% below)
• Total visits (69% below)
• Complaint visits (100% below)
• Other visits (86% below)
• Official inspections (at California avg) 6 Better Metrics better than California average:
• Total citations (80% below)
• Serious citations (Type A) (33% below)
• Moderate citations (Type B) (100% below)
• Total visits (69% below)
• Complaint visits (100% below)
• Other visits (86% below)
Latest Inspection
November 10, 2025
Annual Inspection
Citations
Citations are formal regulatory violations recorded during state inspections. California uses Type A (serious) and Type B (moderate) severity levels.
| Metric | This Facility | California Average | vs. California Avg |
|---|---|---|---|
|
Total citations
Formal regulatory violations recorded by California Community Care Licensing Division (CCLD) inspectors across all inspection types.
| 2 | 10 | This facility has 80% fewer total citations than a typical California facility (2 vs. California avg 10).↓ 80% better |
|
Serious citations (Type A)
Violations that pose an immediate risk to resident health or safety. Type A citations are the most serious and typically require prompt corrective action.
| 2 | 3 | This facility has 33% fewer serious citations (type a) than a typical California facility (2 vs. California avg 3).↓ 33% better |
|
Moderate citations (Type B)
Violations that do not pose an immediate risk but still represent a departure from required care or operational standards. Corrective action required within a specified timeframe.
| 0 | 4 | This facility has 100% fewer moderate citations (type b) than a typical California facility (0 vs. California avg 4).↓ 100% better |
Inspections & Visits
Regulatory visits include scheduled inspections, complaint investigations, and other on-site visits by state regulators.
| Metric | This Facility | California Average | vs. California Avg |
|---|---|---|---|
|
Total visits
Combined count of complaint visits, other regulatory visits, and official scheduled inspections.
| 5 | 16 | This facility has 69% fewer total visits than a typical California facility (5 vs. California avg 16).↓ 69% better |
|
Complaint visits
On-site visits triggered by formal complaints filed by residents, families, or staff. Fewer complaint visits generally indicate fewer reported concerns.
| 0 | 13 | This facility has 100% fewer complaint visits than a typical California facility (0 vs. California avg 13).↓ 100% better |
|
Other visits
Regulatory visits that are neither routine inspections nor complaint investigations — administrative check-ins, follow-up reviews, licensing-related visits.
| 1 | 7 | This facility has 86% fewer other visits than a typical California facility (1 vs. California avg 7).↓ 86% better |
|
Official inspections
Routine, scheduled inspections conducted by state regulators to evaluate whether the facility meets federal and state standards.
| 4 | 4 | This facility has official inspections in line with the California average (4 vs. California avg 4).— At avg |
Inspection Reports Summary
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
This facility’s inspection record is mixed, with mostly clean findings but two recent safety-related deficiencies. On November 10, 2025, inspectors cited two Type A violations for unlocked chemicals in bathrooms and a dusty ceiling fan posing immediate health risks. Prior inspections from 2023 to 2024 found no deficiencies, showing consistent compliance before the latest concerns emerged.
Read the full state inspection reports, including specific deficiencies and facility responses.
Show Inspection Reports
Financial Assistance for
Assisted Living in California
Carmel Care Home is located in Hesperia, California.
Here are the financial assistance programs available to residents in California.
Places of interest near Carmel Care Home
3.5 miles from city center
Estimated distance in miles from Hesperia's city center to Carmel Care Home's address, calculated via Google Maps.
— 0.48 miles to nearest hospital (Desert Valley Hospital)
Calculate Travel Distance to Carmel Care Home
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Penalties and fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database
Penalty History
Penalties are imposed by CMS for violations of federal nursing home regulations.
No penalties in the past 3 years
No civil money penalties or payment denials were reported in the last 3 years.
Compare Assisted Living around Hesperia The information below is reported by the California Department of Social Services and Department of Public Health.
Filter by care type
| Foremost Retirement Resort |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
HC Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Hesperia | 96 | Yes | 27 | 1 | 6 | 1 | 1 | 79.2% | - | Foremost Retirement Resort Inc | - |
| Carmel Care Home |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
HC Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Hesperia | 10 | Yes | 54 | 4 | 0 | 2 | 8 | 50.0% | A+ | Densen, Rommel & Densen, Caroline | - |
| Aging Grace Senior Living |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care). | Hesperia | 6 | Yes | 12 | 3 | 0 | 0 | 4 | 100.0% | - | Aging Grace Senior Living Facility Llc | Private / Shared Rooms |
| Chantilly Lace Manor |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Hesperia | 6 | Yes | 14 | 4 | 4 | 1 | 11 | 100.0% | A+ | Chantilly Lace Manor Llc | - |
| Aloha Senior Living |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Hesperia | - | No | - | 0 | 0 | 0 | - | - | - | - | - |
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