Show Inspection Reports
Total health inspections
8
Indiana average 6
Last Health inspection on Nov 2025
Primarily short stays
Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.
Carmel Health & Living Community
Nursing Home
Carmel Health & Living Community
Nursing Home
Overview of Carmel Health & Living Community
Carmel Health & Living Community is the leading senior living destination in Carmel, Indiana, offering a superior standard of care that extends beyond expectations. This distinguished community provides a comprehensive range of services, encompassing senior living, top-tier rehabilitation services, long-term care facility, and memory support, making it the prime choice among nursing homes near you.
Set within the vibrant surroundings of Carmel, Indiana, this community boasts modern amenities that elevate the senior living experience. Residents enjoy easy access to a plethora of restaurants, shops, and attractions, while also benefiting from close proximity to hospitals and local physicians. Carmel Health & Living Community stands out as a nursing home with memory care, ensuring residents receive specialized care in a comfortable and spacious environment. Coupled with exceptional dining options, it truly sets the standard for nursing homes that prioritize both quality care and modern facilities.
Daniel W. Moore is a licensed health facility administrator who has served as administrator of CarDon’s Health & Living Communities in Paoli, Sullivan, and Indianapolis. He coordinated the planning and construction of Bell Trace and Brookside Village in Jasper. Daniel previously served as director of property development and currently serves as executive vice president of CarDon’s board of directors.
Quality ratings
Official CMS rating based on health inspections, staffing and quality measures.
Official CMS rating based on deficiencies found during state health inspections.
Official CMS rating based on nurse staffing hours per resident per day.
Official CMS rating based on clinical outcomes for residents.
Nursing care per resident
Average daily nursing hours per resident (adjusted for acuity). Higher values indicate more nursing time per resident.
Staffing hours breakdown
Hours of care per resident per day, broken down by staff type. Data from CMS Medicare.
Registered Nurse (RN)
Registered nurse hours per resident per day.
Registered nurse hours per resident per day.
LPN / LVN
Licensed Practical Nurse / Licensed Vocational Nurse hours per resident per day.
Licensed Practical Nurse / Licensed Vocational Nurse hours per resident per day.
Nurse Aide
Nurse aide hours per resident per day.
Nurse aide hours per resident per day.
Total Nursing (Weekend)
Total number of nurse staff hours per resident per day on weekends.
Total number of nurse staff hours per resident per day on weekends.
Physical Therapist
Physical therapist staff hours per resident per day.
Physical therapist staff hours per resident per day.
RN (Weekend)
Registered nurse hours per resident per day on weekends.
Registered nurse hours per resident per day on weekends.
Capacity and availability
Medium-capacity home
Offers a balance of services and community atmosphere.
Total beds
188
This home usually has availability
Lower occupancy suggests more openings may be available.
Occupancy rate
70.5%
Residents per day (avg)
131
Occupancy rate
70.5%
Residents per day (avg)
131
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Post-acute recovery
Temporary care
Transitional stays
Breakdown by payment type
Medicare
20% of new residents, usually for short-term rehab.
Typical stay
1 - 2 months
Private pay
61% of new residents, often for short stays.
Typical stay
2 months
Medicaid
19% of new residents, often for long-term daily care.
Typical stay
2 years
Finances and operations
Governmental home
County
Home revenue
$24.8M
Surplus of revenue
$452.6K
Governmental home
County
Home revenue
$24,789,487.00
Surplus of revenue
$452,632.00
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$6.7M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$17.6M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$24.3M
188-bed community
A large-scale community that may provide a wide range of amenities, services, and structured programs.
1 year in operation
A newer community that may feature more recent facilities and programs.
Walk Score: 78 / 100
Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work
How BBB ratings work
About this community
Occupancy Rate
70%
Occupied Beds
132 of 188
Percentage of available beds currently in use by residents.
Facility Type
NURSING HOME (Skilled Nursing Facility)
License Date
January 1, 2025
License Expiration
December 31, 2025
Additional licensing details
License number:
25-000095-1
CMS Certification Number:
155181
Ownership & operating entity
Carmel Health & Living Community is legally operated by RIVERVIEW HOSPITAL, and administrated by ALYSSA HOLLIDAY.
Profit status:
NON-PROFIT
Type Of Units
SNF (Skilled Nursing)
17 units
SNF/NF (Combined)
171 units
Total beds
188 units
Staffing
Key information about the people who lead and staff this community.
Leadership
Director of Nursing:
ANKE MTAFU
Contact:
Alyssa Holliday, Administrator
Care Services
Nursing Services
Rehabilitation Services
Respite Care
Memory Care
Independent Living
Skilled Nursing
Licensed Nurses/CNAs
24-Hour Staffing
Short-Term Rehab
All Levels of Care
Contact Information
Fax:
(317) 846-0163
Programs & Activities
Specific Programs
Independent Living, Assisted Living, Rehabilitation, Long Term Care, Memory Support
Pricing & Financial Information
Memory Care$383
Skilled Nursing$383
Types of Care at Carmel Health & Living Community
Memory Care
Nursing Home
Inspection History
In Indiana, the Department of Health, Division of Long Term Care is the primary regulatory body that performs onsite inspections and quality of care reviews for all licensed facilities.
10 visits/inspections
18 visits/inspections triggered by complaints
Results
3 with citations
7 without citations
7 complaints
Formal expressions of dissatisfaction or concern made by residents, or their families regarding various aspects of the care, services, and environment provided.
Latest inspection
Date:March 7, 2025
Type:Complaint Investigation
53 total citations
Citations indicate regulatory violations. A higher number implies the facility had several areas requiring improvement.
55 deficiencies
Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.
Compare Nursing Homes around Carmel
The information below is reported by the Indiana Department of Health, Division of Long Term Care.
The Barrington of Carmel
-35%
+168%
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
Carmel
271
No
A+
39
BHI RETIREMENT COMMUNITIES INC
69.5%
$17,137,921.00
$5,931,178.00
34.6%
5.70
9.2238
-
5
-
-35%+168%
0%
Studio / 1 Bed / 2 Bed
The Restoracy of Carmel
-44%
+34%
+24%
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
Carmel (Carmel Arts & Design District)
72
No
A+
77
EUSON LINDSAY LEGACY, LLC
86.1%
$10,338,003.00
$3,971,066.00
38.4%
69.30
4.6099
3
44
2
-44%+34%+24%Studio / 1 Bed
Carmel Health & Living Community
+65%
+8%
+1%
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
Carmel
188
No
A+
78
CARDON MANAGEMENT COMPANY LLC
70.2%
$24,760,018.00
$6,731,794.00
27.2%
130.70
3.7273
-
33
1
+65%+8%+1%Studio / 1 Bed
The Barrington of Carmel
Type of care:
SNF
AL
Community:
Carmel
Bed Count:
271
Pets Allowed:
No
Operator:
BHI RETIREMENT COMMUNITIES INC
CCN:
155817
Occupancy:
69.5%
Home Revenue:
$17,137,921.00
Payroll Costs:
$5,931,178.00
Payroll %:
34.6%
Avg Residents/Day:
5.70
Overall Rating:
Adj Nurse Hours:
9.2238
Health Insp Rating:
Staffing Rating:
QM Rating:
Citations:
5
RN share vs State Avg:
-35%
-35%
Staffing vs State Avg:
+168%
+168%
Occupancy vs State Avg:
0%
Bed Options:
Studio / 1 Bed / 2 Bed
The Restoracy of Carmel
Type of care:
SNF
AL
Community:
Carmel (Carmel Arts & Design District)
Bed Count:
72
Pets Allowed:
No
Operator:
EUSON LINDSAY LEGACY, LLC
CCN:
155846
Occupancy:
86.1%
Home Revenue:
$10,338,003.00
Payroll Costs:
$3,971,066.00
Payroll %:
38.4%
Avg Residents/Day:
69.30
Overall Rating:
Adj Nurse Hours:
4.6099
Health Insp Rating:
Staffing Rating:
QM Rating:
Number of Fines:
3
Citations:
44
Severe Citations:
2
RN share vs State Avg:
-44%
-44%
Staffing vs State Avg:
+34%
+34%
Occupancy vs State Avg:
+24%
+24%
Bed Options:
Studio / 1 Bed
Carmel Health & Living Community
Type of care:
SNF
AL
Community:
Carmel
Bed Count:
188
Pets Allowed:
No
Operator:
CARDON MANAGEMENT COMPANY LLC
CCN:
155181
Occupancy:
70.2%
Home Revenue:
$24,760,018.00
Payroll Costs:
$6,731,794.00
Payroll %:
27.2%
Avg Residents/Day:
130.70
Overall Rating:
Adj Nurse Hours:
3.7273
Health Insp Rating:
Staffing Rating:
QM Rating:
Citations:
33
Severe Citations:
1
RN share vs State Avg:
+65%
+65%
Staffing vs State Avg:
+8%
+8%
Occupancy vs State Avg:
+1%
+1%
Bed Options:
Studio / 1 Bed
Places of interest near Carmel Health & Living Community
2.0 miles from city center — 5.24 miles to nearest hospital (Ascension St. Vincent Hospital - Indianapolis)
118 Medical Dr, Carmel, IN 46032
Calculate Travel Distance to Carmel Health & Living Community
Add your location
Staffing Data
Source: CMS Payroll-Based Journal (Q2 2025)
270
Total Staff
116
Employees
154
Contractors
49,795
Total Hours (Quarter)
68
Avg Staff/Day
8
Avg Shift (hrs)
Nursing Staff Breakdown
| Role ⓘ | Count ⓘ | Avg Shift (hrs) ⓘ | Uses Contractors? ⓘ |
|---|---|---|---|
| Registered Nurse | 42 | 8.4 | Yes |
| Licensed Practical Nurse | 62 | 8.3 | Yes |
| Certified Nursing Assistant | 49 | 8.8 | No |
Staff by Category
Administration ⓘ
1 staff
8hs shift avg
Nursing Staff ⓘ
211 staff
8.4hs shift avg
Physicians & Practitioners ⓘ
7 staff
7.8hs shift avg
Therapy Services ⓘ
31 staff
6.9hs shift avg
Activities & Recreation ⓘ
3 staff
2.6hs shift avg
Social Services ⓘ
8 staff
7.3hs shift avg
Dietary Services ⓘ
6 staff
6.4hs shift avg
Other Services ⓘ
3 staff
7.8hs shift avg
Contractor Analysis
21.1%
of total hours from contractors
10,509 contractor hours this quarter
Medication Aide/Technician: 39
Registered Nurse: 34
Respiratory Therapy Technician: 10
Licensed Practical Nurse: 39
Physical Therapy Assistant: 8
Physical Therapy Aide: 8
Qualified Social Worker: 8
Speech Language Pathologist: 5
Qualified Activities Professional: 3
| Role ⓘ | Employees ⓘ | Contractors ⓘ | Total Staff ⓘ | Total Hours ⓘ | Days Worked ⓘ | % of Days ⓘ | Avg Shift (hrs) ⓘ |
|---|---|---|---|---|---|---|---|
| Certified Nursing Assistant | 49 | 0 | 49 | 17,639 | 91 | 100% | 8.8 |
| Licensed Practical Nurse | 23 | 39 | 62 | 10,961 | 91 | 100% | 8.3 |
| Registered Nurse | 8 | 34 | 42 | 4,982 | 91 | 100% | 8.4 |
| Medication Aide/Technician | 8 | 39 | 47 | 4,747 | 91 | 100% | 7.4 |
| Other Dietary Services Staff | 5 | 0 | 5 | 1,444 | 91 | 100% | 6 |
| Qualified Social Worker | 0 | 8 | 8 | 1,347 | 70 | 77% | 7.3 |
| Clinical Nurse Specialist | 6 | 0 | 6 | 1,241 | 66 | 73% | 7.8 |
| Dental Services Staff | 3 | 0 | 3 | 1,212 | 67 | 74% | 7.8 |
| Respiratory Therapy Technician | 0 | 10 | 10 | 1,123 | 83 | 91% | 6.3 |
| Physical Therapy Assistant | 0 | 8 | 8 | 1,013 | 72 | 79% | 7.5 |
| RN Director of Nursing | 4 | 0 | 4 | 804 | 64 | 70% | 8.2 |
| Nurse Aide in Training | 7 | 0 | 7 | 688 | 55 | 60% | 7.1 |
| Physical Therapy Aide | 0 | 8 | 8 | 553 | 68 | 75% | 7.3 |
| Administrator | 1 | 0 | 1 | 520 | 65 | 71% | 8 |
| Speech Language Pathologist | 0 | 5 | 5 | 511 | 66 | 73% | 6.7 |
| Nurse Practitioner | 1 | 0 | 1 | 488 | 61 | 67% | 8 |
| Dietitian | 1 | 0 | 1 | 488 | 61 | 67% | 8 |
| Qualified Activities Professional | 0 | 3 | 3 | 37 | 14 | 15% | 2.6 |
Health Inspection History
Inspections
Total health citations
33
Citations per inspection
4.12
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
23 of 33 citations resulted from standard inspections; 8 of 33 resulted from complaint investigations; and 2 of 33 came from combined inspections (standard and complaint).
Breakdown of citation severity (last 3 years)
Critical Health citations
0
0
100% better than Indiana averageIndiana average: 0.2
Serious Health citations
1
1
67% worse than Indiana averageIndiana average: 0.6
0 critical citations
1 serious citation
32 moderate citations
0 minor citations
Citations history (last 3 years)
Quality of Care serious citation
Nov 13, 2025
Corrected
Pharmacy moderate citation
Jan 08, 2025
Corrected
Environmental moderate citation
Nov 04, 2024
Corrected
Nutrition moderate citation
Nov 04, 2024
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Ownership: County Government
Part of: Riverview Hospital
Resident Census by Payment Source
143
Total Residents
Medicare
10
(7%)
ⓘ
Medicaid
109
(76.2%)
ⓘ
Private Pay/Other
24
(16.8%)
ⓘ
Specialized Care Beds
52
Total Specialty Beds
27.7%
of Bed Capacity
27
Alzheimer's / Dementia Beds ⓘ
14.4%
25
Dialysis Beds ⓘ
13.3%
Programs & Services
Residents' Group
ⓘ
Nurse Aide Training
ⓘ
Family Engagement
Active councils help families stay involved in care decisions and facility operations.
Active
Resident Council
ⓘ
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
8.3
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
8.3
In line with Indiana averageIndiana average: 8.0
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
17.2
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
17.2
In line with Indiana averageIndiana average: 17.1
Long-stay resident measures
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
12.1%
Percent of long-stay residents whose need for help with daily activities has increased
12.1%
In line with Indiana averageIndiana average: 12.0%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
14.0%
Percent of long-stay residents whose ability to move independently worsened
14.0%
In line with Indiana averageIndiana average: 14.4%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
25.7%
Percent of low risk long-stay residents who lose control of their bowels or bladder
25.7%
In line with Indiana averageIndiana average: 24.6%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
4.3%
Percent of long-stay residents experiencing one or more falls with major injury
4.3%
11% worse than Indiana averageIndiana average: 3.9%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
5.2%
Percent of long-stay high risk residents with pressure ulcers
5.2%
20% worse than Indiana averageIndiana average: 4.4%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
1.8%
Percent of long-stay residents with a urinary tract infection
1.8%
51% worse than Indiana averageIndiana average: 1.2%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
5.7%
Percent of long-stay residents who lose too much weight
5.7%
In line with Indiana averageIndiana average: 5.7%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
2.4%
Percent of long-stay residents who have depressive symptoms
2.4%
90% better than Indiana averageIndiana average: 24.1%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
14.1%
Percent of long-stay residents who received an antipsychotic medication
14.1%
13% worse than Indiana averageIndiana average: 12.4%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
95.9%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
95.9%
In line with Indiana averageIndiana average: 93.7%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
94.0%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
94.0%
In line with Indiana averageIndiana average: 95.4%
Hospitalizations per 1,000 days
Number of hospitalizations per 1,000 long-stay resident days.
1.51
Number of hospitalizations per 1,000 long-stay resident days.
1.51
6% better than Indiana averageIndiana average: 1.60
ED visits per 1,000 days
Number of outpatient emergency department visits per 1,000 long-stay resident days.
0.88
Number of outpatient emergency department visits per 1,000 long-stay resident days.
0.88
41% better than Indiana averageIndiana average: 1.48
Short-stay resident measures
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
86.6%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
86.6%
6% better than Indiana averageIndiana average: 81.7%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
2.3%
Percent of short-stay residents who newly received an antipsychotic medication
2.3%
66% worse than Indiana averageIndiana average: 1.4%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
82.2%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
82.2%
In line with Indiana averageIndiana average: 79.0%
Re-hospitalized after SNF stay
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
23.4%
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
23.4%
In line with Indiana averageIndiana average: 22.4%
Emergency department visits
Percentage of short-stay residents who had an outpatient emergency department visit.
8.4%
Percentage of short-stay residents who had an outpatient emergency department visit.
8.4%
20% better than Indiana averageIndiana average: 10.5%
Falls with major injury
Percentage of SNF residents who experience falls with major injury during their stay.
2.6%
Percentage of SNF residents who experience falls with major injury during their stay.
2.6%
242% worse than Indiana averageIndiana average: 0.8%
Ability to care for self at discharge
Percentage of residents at or above expected ability to care for themselves at discharge.
47.3%
Percentage of residents at or above expected ability to care for themselves at discharge.
47.3%
12% worse than Indiana averageIndiana average: 53.7%
Successful return to home or community
Rate of successful return to home or community from a skilled nursing facility.
50.9%
Rate of successful return to home or community from a skilled nursing facility.
50.9%
In line with Indiana averageIndiana average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Financial Trends
Historical financial and operational data for Carmel Health & Living Community based on CMS SNF Cost Reports.
Occupancy Rate
70.5%
↑ 6.4pp vs 2022
Net Income
$452,632
↓ ~$339K vs 2022
Total Payroll
$10,720,404
↑ ~$1.2M vs 2022
Profit Margin
1.8%
↓ 1.7pp vs 2022
Loading trend charts...
Guides for Better Senior Living
Care Cost Calculator: See Prices in Your Area
Nursing Home Data Explorer
Don’t Wait Too Long: 7 Red Flag Signs Your Parent Needs Assisted Living Now
The True Cost of Assisted Living in 2025 – And How Families Are Paying For It
Understanding Senior Living Costs: Pricing Models, Discounts & Financial Assistance
Financial Aid for Indiana Seniors
Get financial aid guidanceContact Us
Who we are
Your Senior Care Partner, Every Step of the Way
We help families find affordable senior communities and unlock same day discounts, Medicaid, and Medicare options tailored to your needs.
Contact us Today
Planning a tour? Check our touring checklist.
Thinking of living here? We can help you speak to a current resident
Looking for a job? Apply for Open Positions at Carmel Health & Living Community
Thinking about senior living? Use our bidding system to get competitive quotes from the best homes in your area.
Touring Checklist for Senior Living
Touring a community? Use this expert-backed checklist to stay organized, ask the right questions, and find the perfect fit.
Location
Community Spaces and Overall Environment
Services
Staffing
Accommodations
Finances
Other Notes
0/250
Send Checklist to Your Email
We'll send you a PDF version of the touring checklist.
Feedback
