Inspection Reports for Casa de las Campanas

The inspection was an unannounced continuation of a required annual inspection to evaluate compliance with licensing regulations at the facility.

The facility was found to be clean, sanitary, and in good repair with all safety and health requirements met. No deficiencies were cited, but one technical violation was issued regarding the need to add three more stairwell evacuation chairs.

An unannounced visit was conducted to perform a Required Annual Inspection of the facility.

No deficiencies were cited during the visit. Due to time constraints, a return visit is needed to complete the annual inspection.

The inspection was an unannounced complaint investigation triggered by an allegation that the provider made material misrepresentations about accepted healthcare and changes to the Continuing Care Contracts that were not previously approved by residents or the Continuing Care Contracts Bureau.

The investigation found that the provider's contract required residents to enroll in Medicare Parts A and B and reserved the right to reject Medicare Advantage HMO policies. The Department concluded the allegation was unsubstantiated after reviewing contracts, interviewing involved parties, and examining documentation.

The complaint alleged that the provider made material misrepresentations about accepted healthcare and unauthorized changes to Continuing Care Contracts. The allegation was found to be unsubstantiated.

An unannounced required one-year inspection was conducted to ensure substantial compliance with Title 22 regulations at the facility.

The facility was found to be in substantial compliance with regulations, with clean and sufficient linens, sanitary bathrooms, proper safety equipment, compliant medication storage and administration, and adequate staffing. No deficiencies were issued at the time of the visit.

An unannounced complaint investigation was conducted following a complaint received on 07/17/2023 alleging staff drinking while on duty.

The investigation found no preponderance of evidence to prove the alleged violation occurred; therefore, the allegation was unsubstantiated.

The complaint alleged staff were drinking while on duty. Interviews and record reviews did not corroborate the allegation. The complaint was unsubstantiated.

The inspection was an unannounced complaint investigation visit triggered by an allegation of neglect or lack of supervision resulting in a resident sustaining injury.

The investigation found the allegation unsubstantiated after observations, record reviews, and interviews. Resident 1 was observed without injuries and appeared content. Staffing levels and supervision were deemed adequate, and the injury was documented and treated according to physician orders.

The complaint alleged neglect or lack of supervision causing a resident to sustain a suspicious laceration. The investigation included interviews with staff and outside agencies, review of records, and direct observation. The allegation was found unsubstantiated as evidence did not support the claim.

The inspection was an unannounced complaint investigation triggered by an allegation that the licensee did not provide adequate notice for a fee increase to residents.

The investigation found that the provider did notify residents of the fee increase in compliance with applicable Health & Safety Code requirements. The allegation was determined to be unsubstantiated.

The complaint alleged inadequate notice of fee increase to residents, violating Health & Safety Code §1771.8(d). After interviews and document review, including letters and memos notifying residents of the increase and implementation dates, the allegation was found unsubstantiated.

An unannounced case management visit was conducted to follow up on an incident reported to Community Care Licensing involving a resident found deceased outside the facility grounds.

The licensee followed the absentee notification plan as necessary, pertinent resident records were collected, and a health and safety check of residents was conducted. No deficiencies were cited during the visit.

The visit was an unannounced Case Management inspection conducted in response to three incident reports self-submitted by the licensee regarding incidents involving three residents who required emergency room visits.

The licensee failed to submit written reports of the incidents to the licensing agency within the required seven days, resulting in a cited deficiency. A Plan of Correction was jointly developed with the licensee.

The visit was complaint-related based on three LIC624 Incident Reports involving residents who had emergency room visits due to falls and changes in condition. The deficiency was substantiated as the licensee did not meet reporting requirements.

An unannounced complaint investigation was conducted in response to allegations that the facility did not ensure or arrange transportation services and that meals were not served in a designated dining area.

The investigation found insufficient evidence to substantiate the allegations. The facility provided various transportation options and maintained active dining services, including designated dining areas and to-go meal options, despite some closures during COVID-19 outbreaks.

The complaint was unsubstantiated based on interviews, records review, and observations. Allegations included failure to ensure transportation services and failure to serve meals in designated dining areas. Evidence showed the facility had transportation options and dining areas available, with closures only during COVID-19 outbreaks.

The inspection was an unannounced complaint investigation visit triggered by an allegation that the licensee did not safeguard a resident from financial abuse.

The investigation found no preponderance of evidence that financial abuse occurred between the residents. The licensee safeguarded the resident by reporting and investigating the matter. The allegation was determined to be unsubstantiated.

The complaint alleged that Resident #1 was financially abused by Resident #2 around August and September 2021. The investigation included interviews, record reviews, and cognitive assessments, all indicating no financial abuse occurred. The allegation was unsubstantiated.

The inspection was an unannounced required 1-year visit to evaluate the facility's compliance with licensing regulations, including infection control measures related to COVID-19.

The Licensing Program Analyst conducted a tour and observation of the facility, staff, and residents, provided technical assistance on COVID-19 mitigation, and found no deficiencies during this inspection.

The Department conducted an announced Case Management visit to provide technical assistance and to evaluate the facility's COVID-19 screening, testing, and disinfection processes and the staff’s use of personal protective equipment.

No deficiencies were cited during the visit. The Licensing Program Analyst and Healthcare Associated Infection nurse toured the facility, interacted with staff, and interviewed the director.

An unannounced complaint investigation was conducted following a complaint received on 05/12/2021 regarding the facility's compliance with Health & Safety Code section 1771.7 related to the Resident Satisfaction Survey.

The investigation found that although the facility's 2019 resident satisfaction survey focused more on the dining program, it also included questions about overall satisfaction, sense of safety, needs being met, and willingness to recommend the community. The complaint was determined to be unfounded.

The complaint alleged failure to comply with H&SC section 1771.7 regarding the Resident Satisfaction Survey. The complaint was investigated and found to be unfounded.

The Department conducted the on-site visit to provide technical assistance and to evaluate the facility's disinfection, testing surveillance, screening protocols as well as the use of personal protective equipment.

During the visit, no deficiencies were issued. The team interviewed the Director of Resident Services and conducted a walk-through of the facility, concluding with a debriefing.