Inspection Report Summary
The most recent inspection on June 16, 2025, identified deficiencies related to activities of daily living care and infection control during medication administration. Earlier inspections showed a pattern of citations involving resident care issues such as assistance with daily living activities, medication management, infection control, and environmental maintenance. Several complaint investigations were substantiated, including one with immediate jeopardy in late 2023 related to enteral feeding practices that resulted in a resident’s death, though that issue was addressed with corrective actions. Fines or license suspensions were not listed in the available reports. While deficiencies have recurred over time, recent inspections indicate some corrective actions and partial improvements in compliance.
Deficiencies (last 4 years)
Deficiencies are regulatory violations found during state inspections.
Deficiencies per year
Census
Based on a June 2025 inspection.
Census over time
| Description | Severity |
|---|---|
| Failed to ensure activities of daily living (ADLs) were completed for dependent residents related to showers for 2 of 3 residents reviewed (Residents D and B). | SS=D |
| Failed to ensure infection control practices were implemented related to opening a medication capsule without gloves during medication administration. | SS=D |
| Name | Title | Context |
|---|---|---|
| Falon Wendel | RN, Director of Nursing | Interviewed regarding ADL care and infection control deficiencies; responsible for staff education and corrective actions. |
| LPN 1 | Observed opening medication capsule without gloves during medication administration. | |
| Assistant Director of Nursing | Assistant Director of Nursing | Interviewed regarding infection control concern; no further information provided. |
| Nurse Consultant | Nurse Consultant | Interviewed regarding shower sheet documentation and concerns. |
| Description | Severity |
|---|---|
| Failed to review and update the Emergency Preparedness Plan at least annually. | SS=F |
| Failed to review and update Emergency Preparedness Policies and Procedures at least annually. | SS=F |
| Failed to review and update the Emergency Preparedness Communication Plan at least annually. | SS=F |
| Failed to review and update the Emergency Preparedness Training and Testing Program at least annually. | SS=F |
| Failed to conduct at least two emergency preparedness exercises annually including unannounced staff drills. | SS=F |
| Failed to ensure exits in 1 of 5 smoke compartments were marked with directional signage. | SS=E |
| Failed to provide documentation of kitchen exhaust system inspection and cleaning. | SS=E |
| Failed to provide an approved method for returning cooking appliances to approved design location under kitchen hood extinguishing system. | SS=E |
| Failed to ensure staff were instructed in the use of the UL 300 hood fire suppression system in the kitchen. | SS=E |
| Failed to provide documentation of sprinkler system inspections and testing for 3 of 4 quarters. | SS=F |
| Failed to ensure annual testing of backflow prevention device in sprinkler system piping. | SS=F |
| Failed to ensure GFCI outlet in memory care unit pantry was functioning properly. | SS=E |
| Failed to conduct 4 of 12 required fire drills across all shifts in the most recent twelve month period. | SS=F |
| Name | Title | Context |
|---|---|---|
| Zachary Glassburn | Administrator | Named in relation to findings and exit conference |
| Maintenance Director | Interviewed regarding emergency preparedness deficiencies, fire safety findings, and corrective actions |
| Description | Severity |
|---|---|
| Facility failed to ensure a resident was assessed and had physician's orders to self-administer medications. | SS=D |
| Facility failed to ensure resident privacy during assessment of a peg tube in a common area. | SS=D |
| Facility failed to file, investigate, and resolve grievances for missing personal items. | SS=D |
| Facility failed to notify resident's responsible party in writing related to hospital transfer. | SS=A |
| Facility failed to involve resident in decisions about new medications. | SS=D |
| Facility failed to ensure ADLs were completed for dependent residents related to showers and eating assistance. | SS=D |
| Facility failed to ensure non-pressure skin conditions were monitored and bandages changed, blood pressure parameters followed, and post cataract surgery assessment performed. | SS=D |
| Facility failed to ensure pressure ulcer treatments and IV antibiotics were completed and documented as ordered. | SS=D |
| Facility failed to ensure resident received necessary foot care related to podiatry visits. | SS=D |
| Facility failed to ensure smoking materials were locked and not in residents' rooms and bed halos were in place as ordered. | SS=D |
| Facility failed to ensure Foley catheter care was completed per orders and catheter bags/tubing were kept off the floor with enhanced barrier precautions maintained. | SS=D |
| Facility failed to ensure fluid restriction was monitored and accounted for dialysis resident. | SS=D |
| Facility failed to ensure proper medication storage including pre-filled syringes, unlabeled insulin pens, loose pills, and unattended medication carts. | SS=E |
| Facility failed to ensure infection control practices including hand hygiene, enhanced barrier precautions, and proper disposal of lancets and gloves. | SS=E |
| Facility failed to keep resident environment clean and in good repair including marred walls, dirty floors, missing toilet paper holders, feces on linens and room dividers, cracked ceiling tiles, non-working call lights, and hot water temperatures above 120 degrees. | SS=E |
| Name | Title | Context |
|---|---|---|
| Falon Wendel | RN, DON | Signed report and involved in interviews |
| LPN 2 | Named in medication storage and catheter care findings | |
| LPN 1 | Named in infection control and medication administration findings | |
| Restorative CNA 1 | Named in infection control and catheter care findings | |
| Director of Nursing | DON | Interviewed multiple times regarding findings and policies |
| Unit Manager | Interviewed regarding multiple findings including privacy, catheter care, and infection control | |
| Social Service Director | Interviewed regarding grievance and dental care follow-up | |
| Activity Director Katherine | Interviewed regarding activity program for Resident 81 | |
| Wound Nurse | Interviewed and observed regarding wound care and catheter care | |
| Nurse Consultant 1 | Provided policies and education | |
| Nurse Consultant 2 | Provided policies and education |
| Description | Severity |
|---|---|
| Failed to ensure a resident was given the opportunity to participate in their treatment related to medication administration. | SS=D |
| Failed to ensure a resident with ongoing sexual behaviors was monitored and behaviors were documented. | SS=D |
| Failed to ensure medications were ordered and available timely, including staff being aware of stocked backup medications for residents during medication administration. | SS=D |
| Name | Title | Context |
|---|---|---|
| Alisha Boler | RN BSN RNC | Laboratory Director's or Provider/Supplier Representative's signature on the report |
| Director of Nursing | Interviewed regarding medication administration and behavior monitoring deficiencies | |
| LPN 1 | Observed preparing medications and involved in medication administration deficiency | |
| LPN 2 | Interviewed regarding medication availability and behavior monitoring | |
| QMA 1 | Observed preparing medications and interviewed about resident behaviors | |
| Regional Nurse Consultant | Interviewed regarding behavior charting documentation |
| Description | Severity |
|---|---|
| Failure to document resident-initiated discharge and provide appropriate information for continuation of care, including lack of physician notification and medication list at discharge. | SS=D |
| Name | Title | Context |
|---|---|---|
| Dilane D Knights | Administrator | Signed the report and plan of correction |
| LPN 1 | Nurse on duty at time of resident discharge AMA, involved in documentation issues | |
| Unit Manager 2 | Allegedly responsible for documenting discharge but denied interaction with resident | |
| Director of Nursing | DON | Interviewed regarding lack of documentation and notification of AMA discharge |
| Description | Severity |
|---|---|
| Failed to ensure each resident's dignity was maintained related to foley catheter drainage bags not being covered for 1 of 2 residents with urinary catheters (Resident H). | SS=D |
| Failed to ensure a Physician's Order for self administration of medications and an assessment to self-administer medications was completed for 1 of 1 resident reviewed (Resident B). | SS=D |
| Failed to ensure residents dependent on staff for ADLs received timely assistance with incontinence care for 1 of 3 residents (Resident G). | SS=D |
| Failed to ensure treatments were completed as ordered for non-pressure skin conditions for 1 of 3 residents (Resident G). | SS=D |
| Failed to ensure fall interventions were in place for a resident with a history of falls related to bed height for 1 of 3 residents (Resident H). | SS=D |
| Failed to ensure urinary catheter drainage bags were not placed on the floor for 1 of 2 residents reviewed for urinary catheters (Resident F). | SS=D |
| Failed to ensure clinical records were complete and accurately documented related to insulin administration for 1 of 3 residents reviewed (Resident L). | SS=D |
| Name | Title | Context |
|---|---|---|
| Alisha Boler | RN BSN RNC | Laboratory Director or Provider/Supplier Representative who signed the report |
| Nurse Consultant 1 | Interviewed regarding foley catheter dignity bag and catheter drainage bag placement | |
| LPN 1 | Observed leaving medication unattended and interviewed about self-administration order | |
| LPN 2 | Observed providing incontinence care and interviewed about dressing | |
| CNA 1 | Provided incontinence care and interviewed about resident care | |
| CNA 2 | Interviewed about bed height and fall interventions | |
| Director of Nursing | DON | Interviewed regarding multiple deficiencies and corrective actions |
| Description | Severity |
|---|---|
| Failure to ensure employees reported allegations of abuse by an employee toward residents of the Memory Care Unit. | SS=E |
| Failure to ensure care planned interventions to prevent falls were in place related to anti-roll brakes not initiated timely for a resident. | SS=D |
| Failure to ensure a resident admitted with a urinary catheter had correct assessment, physician orders, and documented reason; urinary catheter care was incomplete. | SS=D |
| Failure to ensure correct Personal Protective Equipment (PPE) was used by staff when providing care to a resident in Enhanced Barrier Precautions. | SS=E |
| Name | Title | Context |
|---|---|---|
| Dilane Knights | Administrator | Administrator was notified of abuse allegations for the first time during investigation. |
| Employee 7 | Employee alleged to have abused residents on Memory Care Unit. | |
| Terminated Employee 6 | Reported abuse allegations against Employee 7 and described retaliation. | |
| RN 8 | Registered Nurse | Observed not using correct PPE when providing care to resident in Enhanced Barrier Precautions. |
| Director of Nursing | DON | Interviewed regarding abuse reporting, fall prevention, catheter care, and PPE use. |
| LPN 1 | Licensed Practical Nurse | Admission nurse who failed to document urinary catheter on admission assessment. |
| Description | Severity |
|---|---|
| Failed to ensure a resident was treated with respect and dignity related to not assisting the resident to the bathroom upon request. | SS=D |
| Failed to ensure a resident who required maximum to dependent care received incontinent care in a timely manner. | SS=D |
| Failed to ensure a resident received treatment and care in accordance with professional standards related to a fracture after a fall not investigated thoroughly. | SS=D |
| Failed to ensure care planned interventions to prevent injuries due to a fall were in place, including floor mats and anti-roll brakes on wheelchair, and failed to complete a urinalysis after a fall. | SS=D |
| Failed to ensure correct Personal Protective Equipment (PPE) was used by staff when providing care to a resident in Enhanced Barrier Precautions and failed to remove soiled gloves before touching clean surfaces. | SS=E |
| Name | Title | Context |
|---|---|---|
| Dilane Knights | Administrator | Named as facility administrator and interviewed regarding investigation of fracture and infection control |
| CNA 1 | Mentioned in relation to failure to assist resident timely and improper PPE use | |
| Wound Nurse | Mentioned in relation to failure to assist resident timely and improper PPE use | |
| Director of Nursing | Director of Nursing | Interviewed regarding resident care, investigation of fracture, and infection control practices |
| Description | Severity |
|---|---|
| Failure to ensure a resident had Physician's Orders and an assessment to self-administer medication. | SS=D |
| Failure to notify resident's Responsible Party of a significant change in condition related to pressure sores. | SS=D |
| Failure to provide care consistent with professional standards to prevent and treat pressure ulcers, resulting in facility-acquired pressure ulcers. | SS=G |
| Description | Severity |
|---|---|
| Failed to implement measures to ensure a resident was not lying flat during enteral tube feeding, leading to severe complications and death. | SS=J |
| Name | Title | Context |
|---|---|---|
| Rosa McGowen | Vice President of Operations | Notified of immediate jeopardy and involved in investigation |
| RN 1 | Registered Nurse | Nurse on duty who observed resident lying flat during feeding and raised head of bed |
| CNA 1 | Certified Nursing Assistant | Responded to resident's mother call, raised head of bed, assisted during emergency |
| LPN 2 | Licensed Practical Nurse | Assisted with suctioning resident during emergency |
| Admissions Director | Manager on duty who observed resident lying flat during feeding and notified RN 1 | |
| Director of Nursing | DON | Interviewed regarding CNA 2's lack of involvement during incident |
| CNA 2 | Certified Nursing Assistant | Did not enter resident's room during incident and expressed discomfort with infection status |
| Description | Severity |
|---|---|
| Failed to ensure semiannual inspection of kitchen fire suppression system was conducted. | — |
| Failed to maintain fire alarm system with accurate time and date and failed to document semiannual visual inspections. | SS=F |
| Failed to provide complete sprinkler coverage in one smoke compartment (walk-in freezer). | SS=E |
| Failed to maintain ceiling construction around sprinkler heads; missing or dislodged escutcheon plates. | SS=E |
| Failed to maintain sprinkler system; dry sprinkler system failed air leakage test and no documentation of repair. | SS=F |
| Failed to provide documentation of quarterly sprinkler system inspections for 2 of 4 quarters in 2023. | — |
| Failed to maintain monthly/weekly inspections of wet and dry pipe sprinkler system gauges and valves for several months. | — |
| Failed to ensure corridor door resisted passage of smoke; door to physical therapy gym had a hole compromising integrity. | SS=E |
| Name | Title | Context |
|---|---|---|
| Angela Pazera | Laboratory Director or Provider/Supplier Representative | Signed the report. |
| Maintenance Director | Involved in inspection findings and interviews regarding fire alarm, sprinkler, and kitchen suppression system deficiencies. | |
| VP of Operations | Involved in inspection findings and interviews regarding fire alarm, sprinkler, and kitchen suppression system deficiencies. | |
| Administrator | Participated in exit conference and plan of correction discussions. |
| Description | Severity |
|---|---|
| Failed to ensure residents had Physician's Orders and assessments for self-administration of medications for 2 residents. | SS=D |
| Failed to notify resident's Responsible Party of medication changes for 1 resident. | SS=D |
| Failed to notify resident's Responsible Party in writing related to hospital transfer for 2 residents. | SS=D |
| Failed to ensure residents were invited to attend and participate in care planning conferences for 3 residents. | SS=D |
| Failed to provide assistance with activities of daily living related to shaving for 1 resident. | SS=D |
| Failed to ensure residents were able to see audiologist and optometrist regularly and follow up completed for 2 residents. | SS=D |
| Failed to ensure residents with pressure ulcers received necessary treatment and weekly wound measurements for 5 residents. | SS=E |
| Failed to ensure oxygen humidification canisters were changed weekly for 1 resident. | SS=D |
| Failed to ensure pain medications were available when requested, side effects monitored, and medication signed out for 2 residents. | SS=D |
| Failed to ensure medications were labeled correctly related to inhalers and antacid bottle for 1 medication cart. | SS=D |
| Failed to ensure residents were seen by the dentist for routine dental services for 2 residents. | SS=D |
| Failed to store food under sanitary conditions related to outdated food, dirty griddle and ovens, and improperly stored lids in the main kitchen. | SS=E |
| Failed to maintain clinical records complete and accurately documented related to monitoring food consumption for 1 resident. | SS=D |
| Failed to identify unresolved quality deficiencies and implement corrective actions through the QAA process related to pressure ulcers. | SS=F |
| Failed to provide a sanitary and comfortable environment to prevent infections related to disinfecting mattress after blood spill, hand hygiene, and storage of wash basins. | SS=D |
| Failed to maintain a sanitary, safe, and homelike environment related to greasy kitchen pipes, rusty equipment, dirty floors, marred walls, scuffed doors and floors, cracked tile, and missing window blinds in kitchen and hallways. | SS=E |
| Name | Title | Context |
|---|---|---|
| Rosa McGowen | VP of Operations | Signed report cover page |
| Nurse Consultant 1 | Interviewed regarding medication orders, care planning, wound care, and infection control | |
| Nurse Consultant 2 | Interviewed regarding medication administration, wound care, and lab monitoring | |
| Director of Nursing | DON | Responsible for audits and QAPI activities |
| Administrator | Interviewed regarding QAPI and facility operations | |
| Social Service Director | Interviewed regarding care planning and dental services | |
| Cook 1 | Interviewed regarding kitchen sanitation | |
| Dietary Food Manager | Interviewed regarding food safety and sanitation | |
| Director of Environmental Services | Interviewed regarding environmental maintenance | |
| Director of Maintenance | Interviewed regarding environmental maintenance | |
| Wound Nurse | Observed and interviewed regarding wound care treatments | |
| LPN 1 | Observed medication administration without hand hygiene | |
| LPN 2 | Observed medication cart and interviewed regarding medication labeling |
| Description | Severity |
|---|---|
| Failed to provide ADL assistance related to showers and nail care for 3 of 3 residents reviewed. | SS=D |
| Failed to ensure weekly wound measurements were completed for 1 of 3 residents with pressure ulcers. | SS=D |
| Failed to ensure appropriate treatment and services for residents with Foley catheters, including catheter drainage bag placement and timely catheter care orders for 2 of 3 residents. | SS=D |
| Failed to obtain gastrostomy tube site care orders for cleansing for 1 of 3 residents with gastrostomy tubes. | SS=D |
| Failed to provide a safe, functional, sanitary, and comfortable environment related to marred walls, hard water stains on faucets, lifting tiles, trash cans without garbage bags, dirty floors, and loose trim for 2 of 5 units. | SS=D |
| Name | Title | Context |
|---|---|---|
| Craig Clemons | Administrator | Signed the report |
| Director of Nursing | Director of Nursing | Interviewed regarding ADL care, wound care, catheter care, and gastrostomy tube care deficiencies |
| CNA 1 | Interviewed regarding wound dressing changes | |
| Maintenance Supervisor | Interviewed regarding environmental maintenance issues |
| Description | Severity |
|---|---|
| Failed to ensure registered voters had the opportunity to vote in the last general election. | SS=B |
| Failed to ensure an allegation of physical abuse was reported timely to the State Survey Agency. | SS=D |
| Failed to ensure a resident was provided education related to medication use prior to discharge. | SS=D |
| Failed to ensure neurological checks were initiated following a fall and timely treatment was completed related to leg edema. | SS=E |
| Failed to ensure residents with pressure ulcers received necessary treatment and services related to following updated Physician's Orders. | SS=D |
| Failed to ensure residents with urinary tract infections received prompt treatment. | SS=D |
| Failed to ensure fluid restriction was followed per Physician's Orders related to fluid intake monitoring not documented. | SS=D |
| Failed to ensure food temperatures were documented for meals observed. | SS=C |
| Name | Title | Context |
|---|---|---|
| Craig Clemons | Administrator | Signed report on page 1 |
| Description | Severity |
|---|---|
| Failed to serve food at a safe and appetizing temperature; food temperatures were under 135 degrees and residents reported cold meals. | SS=E |
| Name | Title | Context |
|---|---|---|
| Katherine Bakrevski | Administrator | Signed the report. |
| Regional Vice President | Interviewed regarding the sprinkler pipe burst and food preparation issues. | |
| Director of Nursing | Present during observation of food service. | |
| Assistant Director of Nursing | Present during observation of food service. | |
| Dietary Manager | Interviewed about food temperature checks and handling. | |
| Cook 1 | Observed preparing and serving food; did not check food temperatures prior to serving. | |
| Cook 2 | Observed preparing and serving food; indicated Sterno flames had gone out. |
| Description | Severity |
|---|---|
| Failed to ensure penetrations through smoke barrier walls were properly sealed to maintain smoke resistance. | SS=B |
| Failed to ensure fire dampers were inspected and maintained at least every four years as required. | SS=E |
| Failed to maintain written records of weekly generator inspections for 17 of 52 weeks. | SS=F |
| Name | Title | Context |
|---|---|---|
| Rosa McGowen | RVP | Signed the report |
| Administrator | Participated in observations and exit conference | |
| Maintenance Director | Confirmed deficiencies and participated in observations and exit conference |
| Description |
|---|
| Federal/state deficiencies related to complaint IN00391678 cited at F624 |
| Description | Severity |
|---|---|
| Failed to provide a safe discharge for a resident with a court-appointed guardian who was not capable of decision making. | SS=D |
| Name | Title | Context |
|---|---|---|
| Katherine Bakrevski | Administrator | Signed the report |
| Social Service Director | Involved in discharge process and communication with guardian | |
| Assistant Director of Nursing (ADON) | Notified about resident leaving AMA and communicated with physician | |
| Director of Nursing (DON) | Notified by phone during incident |
| Description | Severity |
|---|---|
| Facility failed to ensure residents had Physician's Orders for self-administration of medications and assessments for 1 of 1 residents reviewed. | SS=D |
| Facility failed to honor a resident's preference related to the number of showers per week for 1 of 1 residents reviewed. | SS=D |
| Facility failed to complete a Quarterly Minimum Data Set (MDS) assessment timely for 1 of 27 residents reviewed. | SS=A |
| Facility failed to ensure the Minimum Data Set (MDS) comprehensive assessment was accurately coded related to range of motion and enteral feeding for 2 of 27 MDS assessments reviewed. | SS=D |
| Facility failed to ensure a resident with a significant change in diagnoses and/or psychotropic medication received a new Level 1 PASARR for 1 of 1 residents reviewed. | SS=D |
| Facility failed to ensure dependent residents were provided assistance with activities of daily living related to nail care and shaving for 2 of 5 residents reviewed. | SS=D |
| Facility failed to ensure residents were sent out for evaluation timely after a fall and fall follow up was completed for 2 of 4 residents reviewed for falls. Also failed to ensure bruising and excoriation were assessed and monitored, treatments completed as ordered, and weekly skin assessments with measurements were completed for 6 of 7 residents reviewed for skin conditions. | SS=E |
| Facility failed to ensure indwelling foley catheter tubing was kept off the floor and catheter care was signed out as completed for a resident with a urinary tract infection for 1 of 1 residents reviewed for catheters. | SS=D |
| Facility failed to ensure insulin was administered as ordered by the physician for 1 of 5 residents reviewed for unnecessary medications. | SS=D |
| Facility failed to ensure a gradual dose reduction was attempted for 1 of 7 residents reviewed for unnecessary psychotropic medications. | SS=D |
| Facility failed to post in a timely manner the daily staffing sheet indicating how many staff were working and the facility census. | SS=C |
| Facility failed to ensure food was served and stored under sanitary conditions related to dirty food equipment, uncovered food, and food not labeled and dated for 1 of 1 kitchens. | SS=E |
| Facility failed to ensure infection control guidelines were in place and implemented, including proper PPE use, hand hygiene after glove removal, and proper storage of linens and equipment in resident bathrooms. | SS=E |
| Facility failed to ensure behavioral health services were obtained for 1 of 3 residents reviewed for mood and behavior. | SS=D |
| Facility failed to ensure residents' medical records included documentation that education on benefits and risks of COVID-19 vaccination was provided and why vaccine was not administered for 2 of 5 residents reviewed for COVID-19 vaccinations. | SS=D |
| Facility failed to ensure residents' environment and kitchen area was clean and in good repair related to dirty floors, marred walls and doors, food build up on baseboards, lime build up on pipes, dirty floor tile, rusty hinges, dusty ceiling vents, and odors in kitchen and resident lanes. | SS=E |
| Name | Title | Context |
|---|---|---|
| CNA 3 | Certified Nursing Assistant | Observed not wearing proper PPE in isolation room |
| CNA 4 | Certified Nursing Assistant | Observed not wearing proper PPE in isolation room |
| LPN 1 | Licensed Practical Nurse | Observed not wearing proper PPE in isolation room |
| QMA 1 | Qualified Medication Aide | No record of annual inservice training for 2021 |
| Director of Nursing | Director of Nursing | Multiple interviews regarding deficiencies and corrective actions |
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