Inspection Reports for
Center at Lowry, LLC

8550 E LOWRY BLVD, DENVER, CO, 80230-6932

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Deficiencies (last 5 years)

Deficiencies (over 5 years) 4.2 deficiencies/year

Deficiencies are regulatory violations found during state inspections.

19% better than Colorado average
Colorado average: 5.2 deficiencies/year

Deficiencies per year

8 6 4 2 0
2021
2022
2023
2024
2025

Inspection Report

Routine
Deficiencies: 4 Date: Dec 10, 2025

Visit Reason
The inspection was conducted to evaluate compliance with professional standards of care and proper notification procedures following changes in resident conditions, medication administration, and wound care management.

Findings
The facility failed to notify a resident's physician promptly after a significant change in condition (slurred speech) and failed to follow physician's orders for medication and wound care for multiple residents. Several wound treatments were provided without physician orders, and documentation and communication deficiencies were noted.

Deficiencies (4)
Failure to notify the physician of a resident's significant change in condition (slurred speech) in a timely manner.
Failure to follow physician's orders for Resident #1's anti-fungal medication.
Failure to follow physician's orders for Resident #3's skin treatment.
Providing skin treatment to Residents #2 and #4 without physician's orders.
Report Facts
Residents in sample: 12 Residents affected by notification deficiency: 1 Residents affected by medication/wound care deficiencies: 4 Dates of medication non-administration: 6 Dates of wound care without physician orders: 5

Employees mentioned
NameTitleContext
RN #1Registered NurseAssessed Resident #1 on 10/18/25 and notified ADON about slurred speech
ADONAssistant Director of NursingCompleted assessment on Resident #1 and instructed RN #1 to notify physician
DONDirector of NursingInterviewed regarding notification procedures and wound care order documentation
WCN #1Wound Care NurseProvided wound care and documented skin assessments; delayed entry of physician orders
LPN #1Licensed Practical NurseProvided wound care to Resident #4's left leg and noted incomplete treatment on right leg

Inspection Report

Complaint Investigation
Deficiencies: 1 Date: Jul 15, 2025

Visit Reason
The inspection was conducted following a complaint investigation triggered by an elopement incident involving Resident #1 who left the facility unescorted and was found injured outside the premises.

Complaint Details
The complaint investigation was substantiated. Resident #1 eloped on 6/22/25, was found by police with injuries, and was hospitalized. The facility failed to identify exit-seeking behavior and implement effective interventions prior to the incident.
Findings
The facility failed to identify Resident #1 as at risk for elopement and did not provide adequate supervision to prevent the resident from leaving the facility, resulting in actual harm. The facility implemented a plan of correction prior to the onsite investigation.

Deficiencies (1)
Failed to ensure residents received adequate supervision to prevent accidents, specifically failure to identify and prevent Resident #1's elopement.
Report Facts
Residents reviewed for accidents: 3 Residents affected: 1 Date of elopement incident: Jun 22, 2025 Date of survey completion: Jul 15, 2025 Date of staff education completion: Jun 26, 2026

Employees mentioned
NameTitleContext
Nursing Home AdministratorNHAProvided plan of correction and interviewed regarding the elopement incident and corrective actions
Director of NursingDONInterviewed about lack of awareness of Resident #1's exit-seeking behavior and supervision failures
Assistant Director of NursingADONNotified about Resident #1's elopement and involved in search and reporting
Certified Nurse Aide #1CNAInterviewed about Resident #1's wandering behavior and supervision
Registered Nurse #1RNInterviewed about Resident #1's admission status and supervision
Registered Nurse #2RNInterviewed about Resident #1's status on day of elopement and search efforts

Inspection Report

Routine
Deficiencies: 5 Date: Feb 23, 2024

Visit Reason
The inspection was conducted to assess compliance with regulatory requirements including resident care, medication administration, infection control, food safety, and facility sanitation.

Findings
The facility was found deficient in multiple areas including failure to provide access to updated survey results, untimely insulin administration, improper medication storage, inadequate food sanitation practices leading to immediate jeopardy, improper infection control practices including PPE use, and failure to clean insulin pens prior to use.

Deficiencies (5)
Failed to ensure residents and representatives had full access to the facility's most recent survey findings including survey results, certifications, complaint investigations, and plans of correction.
Failed to administer insulin timely per physician orders for two residents.
Failed to ensure medications and biologicals were stored and labeled properly; nursing staff stored medications in their pockets.
Failed to ensure cookware, drinkware, dishware, and flatware were sufficiently sanitized; dishwashing machine malfunctioned leading to immediate jeopardy to resident health or safety.
Failed to maintain proper infection prevention and control program including improper PPE use, failure to clean insulin pens prior to administration, and failure to prevent cross contamination from COVID-19 positive resident rooms.
Report Facts
Insulin administration late times: 12 Insulin administration late times: 8 Dishwashing machine log missing entries: 100 Dishwashing machine log missing days: 15 Dishwashing machine sanitizer PPM: 0 Dishwashing machine sanitizer PPM: 50

Employees mentioned
NameTitleContext
LPN #2Licensed Practical NurseFailed to clean the rubber seal of insulin pens prior to administration; unaware of cleaning requirement
LPN #3Licensed Practical NurseInterviewed regarding insulin administration timing and effects
RN #1Registered NurseInterviewed regarding insulin administration timing and effects
DONDirector of NursingInterviewed regarding insulin administration timing, medication storage, infection control, and dishwashing machine monitoring
DMDietary ManagerReported dishwashing machine issues, sanitizer PPM readings, and staff training
DA #1Dietary AideObserved using improper three-compartment sink sanitizing method
DA #3Dietary AideObserved warming bread rolls with soiled gloves
IPInfection PreventionistInterviewed regarding infection control practices and PPE use
NHANursing Home AdministratorInterviewed regarding survey binder availability, dishwashing machine issues, and infection control
RDRegistered DietitianInterviewed regarding dishwashing and infection control practices
CNA #1Certified Nurse AideObserved failing to offer PPE to visitor entering COVID-19 positive resident room

Inspection Report

Complaint Investigation
Deficiencies: 2 Date: Sep 7, 2023

Visit Reason
The inspection was conducted due to a complaint investigation regarding medication errors affecting Resident #15, specifically concerning the administration and dosing of prescribed diuretic medication.

Complaint Details
The complaint investigation found that Resident #15 experienced significant medication errors including incorrect transcription of medication orders, missed doses, and incorrect dosing. The errors were substantiated by record reviews and interviews, with the pharmacist identifying the initial transcription error on 8/14/23 and the survey identifying ongoing documentation errors on 9/7/23.
Findings
The facility failed to ensure Resident #15 received all doses and the correct dose of prescribed Torsemide medication. Errors included incorrect transcription of medication orders, missed doses, and administration of a higher dose than ordered. The errors were identified during a pharmacist's post-admission review and survey, with corrective actions initiated including staff education and order clarification.

Deficiencies (2)
Failure to ensure Resident #15 received all doses of prescribed diuretic medication.
Failure to ensure Resident #15 received the correct dose of the diuretic medication.
Report Facts
Residents in sample: 12 Residents affected: 1 Dose of Torsemide: 20 Dose of Torsemide: 40 Missed dose date: 1 Medication administration period: 23

Employees mentioned
NameTitleContext
Director of NursingDirector of Nursing (DON)Interviewed regarding medication errors and corrective actions
Physician's AssistantPhysician's Assistant (PA)Documented medication orders and involved in order clarification

Inspection Report

Routine
Deficiencies: 6 Date: Oct 27, 2022

Visit Reason
The inspection was conducted to assess compliance with regulatory requirements related to medication self-administration, resident work choice, protection of resident belongings, notification of hospital transfers, bed-hold policy, and assistance with activities of daily living.

Findings
The facility was found deficient in multiple areas including failure to ensure proper assessment and physician orders for medication self-administration, requiring residents or families to perform laundry services, misappropriation of a resident's personal belongings, failure to provide written notification of hospital transfers and bed-hold policies, and inadequate assistance with grooming activities such as shaving facial hair.

Deficiencies (6)
Failed to ensure assessment and physician order before allowing resident to self-administer medications.
Failed to allow residents to choose whether to perform laundry services; required families to launder resident clothing.
Failed to protect resident from misappropriation of personal belongings by giving belongings to an unidentified visitor without permission.
Failed to provide written notification to resident and representative before hospital transfer and failed to notify ombudsman.
Failed to provide written information regarding bed-hold policy to resident and representative upon hospital transfer.
Failed to regularly offer trimming or shaving of facial hair to a resident requiring extensive assistance with personal hygiene.
Report Facts
Residents affected: 1 Residents affected: 3 Residents affected: 1 Residents affected: 1 Residents affected: 1 BIMS score: 15 BIMS score: 13 BIMS score: 15 BIMS score: 15 BIMS score: 15 Facial hair length: 1 Shaving refusals: 6 Shaving not done: 7

Employees mentioned
NameTitleContext
Registered Nurse #1RNStated nurse should remain with resident during medication administration; Resident #14 not safe to self-administer
Registered Nurse #3RNLeft pills on bedside table; acknowledged should have stayed with Resident #14
Physician's AssistantPAStated Resident #14 needed assessment and training for self-administration
Director of NursingDONStated nurse should stay with resident during medication administration; Resident #14 not safe to self-administer; commented on laundry and shaving policies
Executive DirectorEDStated nurse should stay with resident during medication administration; commented on laundry and belongings policies
Certified Nursing Assistant #1CNAStated families did residents' laundry; provided gowns if no clean clothes
Certified Nursing Assistant #2CNAConfirmed no in-house laundry; families responsible for laundry
Certified Nursing Assistant #3CNAResponsible for trimming facial hair; acknowledged failure to offer shaving to Resident #38
Licensed Practical Nurse #1LPNAcknowledged CNAs responsible for shaving; did not offer shaving to Resident #38
Licensed Practical Nurse #2LPNStated facility staff did not provide written notification of hospital transfer or bed-hold policy
Social WorkerSWGave Resident #105's belongings to unidentified visitor without permission
Business Office ManagerBOMStated residents/families responsible for personal laundry; facility did not charge for laundry
AdministratorADMCommented on hospital transfer notification and shaving policies
Assistant Director of NursingADONStated staff should immediately offer shaving to residents with visible facial hair

Inspection Report

Routine
Deficiencies: 3 Date: Jul 13, 2021

Visit Reason
The inspection was conducted to evaluate the facility's infection prevention and control program, specifically focusing on compliance with hand hygiene, housekeeping cleaning procedures, and disinfection of shared equipment in the COVID-19 recovery unit.

Findings
The facility failed to maintain an effective infection prevention and control program, with observed breaches in hand hygiene practices, improper cleaning sequences by housekeeping, and inadequate disinfection of shared equipment. Training was provided following the findings, and the facility was not in COVID-19 outbreak status at the time of inspection.

Deficiencies (3)
Failure to ensure staff followed proper hand hygiene practices with glove changes
Failure to ensure housekeeping cleaning steps included starting from clean to dirty
Failure to clean and disinfect shared equipment/products
Report Facts
Staff vaccination rate: 66 Resident vaccination rate: 71

Employees mentioned
NameTitleContext
Housekeeping Services DirectorHousekeeping SupervisorNamed in relation to cleaning procedure deficiencies
Maintenance Services DirectorMaintenance Services DirectorNamed in relation to housekeeping supervision and equipment replacement
Licensed Practical Nurse #1LPNNamed in relation to medication cart and hand hygiene observations
Certified Nurse Aide #1CNANamed in relation to hand hygiene and resident care observations
Licensed Practical Nurse #3LPNNamed in relation to medication administration and infection control observations
Certified Nurse Aide #2CNANamed in relation to resident oral care and repositioning
Nursing Home AdministratorNHANamed in relation to interviews and training follow-up
Infection PreventionistIPNamed in relation to infection control monitoring and training
Minimum Data Set CoordinatorMDSCNamed in relation to infection data collection
Director of NursingDONNamed in relation to infection control oversight

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