Occupancy rate
52%
In line with Arkansas averagePrimarily short stays
Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.
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Nursing Home
Chapel Ridge Health and Rehab
Chapel Ridge Health and Rehab is a healthcare facility located in Fort Smith, Arkansas. It offers a variety of services including long-term care, short-term rehabilitation, and various amenities to support residents' quality of life. The facility aims to provide a warm and welcoming environment for residents and their families.
Quality ratings
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Nursing care per resident
This shows how many total hours of nursing staff time are available per resident each day. Higher numbers usually mean more staff support.
Capacity and availability
Smaller home
May offer a more intimate, personalized care environment.
Total beds
84
This home usually has availability
Lower occupancy suggests more openings may be available.
Occupancy rate
52%
Residents per day (avg)
69
Occupancy rate
52%
Residents per day (avg)
69
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Post-acute recovery
Temporary care
Transitional stays
Breakdown by payment type
Medicare
20% of new residents, usually for short-term rehab.
Typical stay
1 - 2 months
Private pay
70% of new residents, often for short stays.
Typical stay
2 - 3 months
Medicaid
10% of new residents, often for long-term daily care.
Typical stay
3 - 4 years
Finances and operations
Privately-owned community
Home revenue
$10.6M
Profit
$598.5K
Privately-owned community
Home revenue
$10,604,130.00
Profit
$598,538.00
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$4.0M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$6.0M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$10.0M
84-bed community
A larger shared setting that may offer more common spaces and organized community services.
17 years in operation
A community with a solid operating history and experience delivering ongoing care.
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work
How BBB ratings work
About this community
Occupancy
In line with Arkansas averageOccupied beds
44 / 84
Average residents
77 per day
License details
Facility type
Skilled Nursing Facility With Dual Certified Beds (medicaid /medicare)
County:
Sebastian
Additional licensing details
CMS Certification Number:
045364
Certification type:
XIX/XVIII
Ownership & operating entity
Chapel Ridge Health and Rehab is administrated by Jennifer Williams.
Owner name:
Chapel Ridge Nursing Center, LLC
Profit status:
Limited Liability Corporation
Staffing
Key information about the people who lead and staff this community.
Leadership
Contact:
Amy Rollins
Care Services
Nursing Services
Rehabilitation Services
Contact Information
Fax:
479-452-2589
Amenities & Lifestyle
Programs & Activities
Specific Programs
Long Term Care, Short Term Care, Rehabilitation, Musical Entertainment, Physical Recreation Programs, Visiting Volunteers, Religious Devotionals & Services, Holiday, Seasonal, & Birthday Parties, Crafts & Hobbies, Resident & Family Council Groups
Health Inspection History
Inspections
Total health inspections
5
Arkansas average 4.2
Last Health inspection on May 2025
Total health citations
20
Arkansas average 21.8
Citations per inspection
4
Arkansas average 5.32
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
18 of 20 citations resulted from standard inspections; and 2 of 20 resulted from complaint investigations.
Breakdown of citation severity (last 3 years)
Critical Health citations
0
0
100% better than Arkansas averageArkansas average: 0.4
Serious Health citations
0
0
100% better than Arkansas averageArkansas average: 0.2
0 critical citations
0 serious citations
20 moderate citations
0 minor citations
Citations history (last 3 years)
Care Planning moderate citation
Issues related to creating and updating personalized care plans for residents based on their needs and conditions.
May 08, 2025
Issues related to creating and updating personalized care plans for residents based on their needs and conditions.
May 08, 2025
Corrected
Administration moderate citation
Issues related to how the facility is managed, including policies, procedures, and compliance with regulations.
Feb 16, 2024
Issues related to how the facility is managed, including policies, procedures, and compliance with regulations.
Feb 16, 2024
Corrected
Environmental moderate citation
Issues related to building safety, cleanliness, maintenance, and overall living conditions.
Feb 16, 2024
Issues related to building safety, cleanliness, maintenance, and overall living conditions.
Feb 16, 2024
Corrected
Infection Control moderate citation
Issues related to preventing and controlling infections, including hygiene practices and safety protocols.
Feb 16, 2024
Issues related to preventing and controlling infections, including hygiene practices and safety protocols.
Feb 16, 2024
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Compare Nursing Homes around Fort Smith The information below is reported by the Arkansas Department of Human Services, Office of Long Term Care.
Fianna Hills Nursing & Rehabilitation
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Fort Smith
102
91.7%
+29%
4.84
+4%
0
20
0
96
A+
46
Rhs Nursing, Llc
$10,9M
$3,9M
35.6%
45354
Ashton Place Manor
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Barling
122
93.0%
+30%
5.12
+10%
0
17
0
116
-
19
Bush, Jennifer
$19,3M
$6,5M
33.5%
45419
Chapel Ridge Health and Rehab
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Fort Smith
157
52.0%
-27%
5.51
+18%
0
20
0
69
A+
-
Williams, Jennifer
$10,6M
$4,0M
37.5%
45364
Arbor Oaks Healthcare and Rehabilitation Center
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Malvern
-
-
-
-
-
0
0
0
-
-
5
-
-
-
-
-
Brownwood Life Care Center, Inc.
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Fort Smith
50
-
-
-
-
0
0
0
-
-
-
-
-
-
-
-
Places of interest near Chapel Ridge Health and Rehab
181.4 miles from city center
Fort Smith, AR 72903
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Staffing Data (Q2 2025)
This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.
Total staff
124
Employees
102
Contractors
22
Staff to resident ratio
1.85:1
15% better than Arkansas averageArkansas average ratio: 1.61:1
Avg staff/day
45
Average shift
7.9 hours
0% compared with Arkansas averageArkansas average: 8 hours
Total staff hours (quarter)
32,441
Nursing staff breakdown
Registered Nurse
Manages medical care and health needs.
Total count
4
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.9 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.9 hoursNo contractors work on this role.
Licensed Practical Nurse
Assists with medical care and medications.
Total count
16
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.1 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.1 hoursNo contractors work on this role.
Certified Nursing Assistant
Helps with daily care and mobility.
Total count
51
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8 hoursNo contractors work on this role.
Contractor staffing
Total hours from contractors
4.2%
1,371 contractor hours this quarter
Speech Language Pathologist: 5
Physical Therapy Assistant: 5
Respiratory Therapy Technician: 3
Physical Therapy Aide: 3
Qualified Social Worker: 2
Clinical Nurse Specialist: 1
Occupational Therapy Aide: 1
Medical Director: 1
Occupational Therapy Assistant: 1
Staff by category
| Certified Nursing Assistant | 51 | 0 | 51 | 16,784 | 91 | 100% | 8 |
| Licensed Practical Nurse | 16 | 0 | 16 | 5,311 | 91 | 100% | 9.1 |
| Medication Aide/Technician | 7 | 0 | 7 | 3,101 | 91 | 100% | 9.9 |
| RN Director of Nursing | 4 | 0 | 4 | 1,395 | 87 | 96% | 7.6 |
| Nurse Aide in Training | 7 | 0 | 7 | 1,293 | 80 | 88% | 8.4 |
| Clinical Nurse Specialist | 7 | 1 | 8 | 1,200 | 79 | 87% | 7.9 |
| Administrator | 1 | 0 | 1 | 512 | 64 | 70% | 8 |
| Dental Services Staff | 1 | 0 | 1 | 500 | 62 | 68% | 8.1 |
| Nurse Practitioner | 2 | 0 | 2 | 487 | 60 | 66% | 8 |
| Dietitian | 1 | 0 | 1 | 429 | 60 | 66% | 7.1 |
| Speech Language Pathologist | 0 | 5 | 5 | 398 | 64 | 70% | 5.9 |
| Other Dietary Services Staff | 1 | 0 | 1 | 326 | 53 | 58% | 6.1 |
| Physical Therapy Aide | 0 | 3 | 3 | 249 | 65 | 71% | 3.8 |
| Registered Nurse | 4 | 0 | 4 | 198 | 23 | 25% | 7.9 |
| Respiratory Therapy Technician | 0 | 3 | 3 | 92 | 38 | 42% | 2.4 |
| Qualified Social Worker | 0 | 2 | 2 | 52 | 36 | 40% | 1.4 |
| Occupational Therapy Aide | 0 | 1 | 1 | 51 | 12 | 13% | 4.2 |
| Physical Therapy Assistant | 0 | 5 | 5 | 29 | 23 | 25% | 1.3 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 24 | 3 | 3% | 8 |
| Medical Director | 0 | 1 | 1 | 12 | 6 | 7% | 2 |
51 Certified Nursing Assistant
% of Days
100%
16 Licensed Practical Nurse
% of Days
100%
7 Medication Aide/Technician
% of Days
100%
4 RN Director of Nursing
% of Days
96%
7 Nurse Aide in Training
% of Days
88%
8 Clinical Nurse Specialist
% of Days
87%
1 Administrator
% of Days
70%
1 Dental Services Staff
% of Days
68%
2 Nurse Practitioner
% of Days
66%
1 Dietitian
% of Days
66%
5 Speech Language Pathologist
% of Days
70%
1 Other Dietary Services Staff
% of Days
58%
3 Physical Therapy Aide
% of Days
71%
4 Registered Nurse
% of Days
25%
3 Respiratory Therapy Technician
% of Days
42%
2 Qualified Social Worker
% of Days
40%
1 Occupational Therapy Aide
% of Days
13%
5 Physical Therapy Assistant
% of Days
25%
1 Occupational Therapy Assistant
% of Days
3%
1 Medical Director
% of Days
7%
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total census
67 residents
Residents by payment source
Medicare
3 residents (4.5%)
Medicaid
46 residents (68.7%)
Private pay or other
18 residents (26.9%)
Programs & Services
Residents' Group
Residents meet regularly to discuss policies, care quality, and activities
Active Resident Council
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
4.3
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
4.3
44% better than Arkansas averageArkansas average: 7.7
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
13.9
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
13.9
In line with Arkansas averageArkansas average: 13.3
Long-stay resident measures
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
5.8%
Percent of long-stay residents whose need for help with daily activities has increased
5.8%
50% better than Arkansas averageArkansas average: 11.5%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
12.8%
Percent of long-stay residents whose ability to move independently worsened
12.8%
In line with Arkansas averageArkansas average: 13.4%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
23.2%
Percent of low risk long-stay residents who lose control of their bowels or bladder
23.2%
53% worse than Arkansas averageArkansas average: 15.1%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
2.8%
Percent of long-stay residents experiencing one or more falls with major injury
2.8%
29% better than Arkansas averageArkansas average: 3.9%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
0.3%
Percent of long-stay high risk residents with pressure ulcers
0.3%
94% better than Arkansas averageArkansas average: 4.7%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
0.4%
Percent of long-stay residents with a urinary tract infection
0.4%
73% better than Arkansas averageArkansas average: 1.3%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
0.0%
Percent of long-stay residents who lose too much weight
0.0%
100% better than Arkansas averageArkansas average: 5.0%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
0.8%
Percent of long-stay residents who have depressive symptoms
0.8%
52% better than Arkansas averageArkansas average: 1.5%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
8.7%
Percent of long-stay residents who received an antipsychotic medication
8.7%
17% better than Arkansas averageArkansas average: 10.5%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
99.3%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
99.3%
5% better than Arkansas averageArkansas average: 94.4%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
71.8%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
71.8%
25% worse than Arkansas averageArkansas average: 96.2%
Short-stay resident measures
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
98.7%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
98.7%
22% better than Arkansas averageArkansas average: 80.9%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
0.0%
Percent of short-stay residents who newly received an antipsychotic medication
0.0%
100% better than Arkansas averageArkansas average: 1.5%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
29% better than Arkansas averageArkansas average: 77.7%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Financial Trends
Historical financial and operational data for Chapel Ridge Health and Rehab based on CMS SNF Cost Reports.
Occupancy Rate
52.0%
↓ 1.9pp vs 2022
Net Income
$598,538
↑ ~$29K vs 2022
Total Payroll
$4,907,120
↑ ~$381K vs 2022
Profit Margin
5.6%
↓ 0.5pp vs 2022
Loading trend charts...
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