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CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
A nursing home in Malvern, Arkansas, which is owned by James Towers, Arbor Oaks Healthcare and Rehabilitation Center takes Medicare, Medicaid, and private pay, making it accessible to families using different coverage routes for short-term rehabilitation and longer-term skilled nursing care.
The facility spotlights rehabilitation services, supplying short-term rehab, respite care, and ongoing nursing support. With a doctor on staff and 24-hour staffing, residents get continuous clinical oversight. Total nursing care averages 4 hours and 7 minutes per resident day, distributed across registered nurses, nurse aides, and licensed vocational nurses, indicating a systematized method to hands-on care. The average stay duration runs about 179 days, signaling a mix of post-acute rehab residents and those in longer-term placement. This timeline suggests a usual trajectory for someone recuperating from hospitalization or handling an ongoing nursing need. Arbor Oaks Healthcare and Rehabilitation Center operates under the Life With Us program. Its location in Malvern has a Walk Score of 5, so the place is car-dependent, with a majority of errands requiring a car, which may be informational for visiting family members doing regular trips to the facility.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
This home is ranked 151st out of 182 homes in Arkansas for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
| Staff type | Hours / Day / Resident | vs state avg |
|---|---|---|
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Registered Nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
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25m per day | ▲ 3% State avg: 24m per day · National avg: 41m per day |
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LPN / LVN
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
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1h 5m per day | ▲ 15% State avg: 57m per day · National avg: 52m per day |
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Nurse Aide
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
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2h 11m per day | ▼ 20% State avg: 2h 44m per day · National avg: 2h 21m per day |
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Weekend Total Nursing
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
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3h 6m per day | ▼ 11% State avg: 3h 29m per day · National avg: 3h 26m per day |
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Physical Therapist
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
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1m per day | ▼ 56% State avg: 2m per day · National avg: 4m per day |
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Weekend RN
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
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14m per day | ▼ 12% State avg: 16m per day · National avg: 29m per day |
Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.
10% more staff per resident than Arkansas average
10% better than Arkansas average
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Manages medical care and health needs.
All 3 RN Staff are full-time employees. No contractors work on this role.
3
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.6 hours
Assists with medical care and medications.
All 19 LPN Staff are full-time employees. No contractors work on this role.
19
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.8 hours
Helps with daily care and mobility.
All 45 CNA Staff are full-time employees. No contractors work on this role.
45
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.4 hours
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Total hours from contractors
2,179 contractor hours this quarter
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
| Certified Nursing Assistant | 45 | 0 | 45 | 12,977 | 92 | 100% | 9.4 |
| Licensed Practical Nurse | 19 | 0 | 19 | 5,308 | 92 | 100% | 9.8 |
| RN Director of Nursing | 3 | 0 | 3 | 1,416 | 65 | 71% | 8 |
| Clinical Nurse Specialist | 5 | 3 | 8 | 1,155 | 87 | 95% | 7.9 |
| Registered Nurse | 3 | 0 | 3 | 836 | 67 | 73% | 8.6 |
| Physical Therapy Aide | 0 | 3 | 3 | 574 | 66 | 72% | 8.2 |
| Mental Health Service Worker | 1 | 0 | 1 | 559 | 65 | 71% | 8.6 |
| Nurse Practitioner | 3 | 0 | 3 | 551 | 66 | 72% | 8.2 |
| Speech Language Pathologist | 0 | 9 | 9 | 539 | 71 | 77% | 4.8 |
| Dietitian | 1 | 0 | 1 | 464 | 61 | 66% | 7.6 |
| Qualified Social Worker | 0 | 3 | 3 | 440 | 64 | 70% | 6.7 |
| Administrator | 1 | 0 | 1 | 440 | 55 | 60% | 8 |
| Medication Aide/Technician | 1 | 0 | 1 | 295 | 26 | 28% | 11.3 |
| Nurse Aide in Training | 1 | 0 | 1 | 159 | 14 | 15% | 11.4 |
| Respiratory Therapy Technician | 0 | 4 | 4 | 91 | 41 | 45% | 2.1 |
| Physical Therapy Assistant | 0 | 2 | 2 | 66 | 41 | 45% | 1.6 |
| Medical Director | 0 | 1 | 1 | 13 | 11 | 12% | 1.2 |
| Occupational Therapy Aide | 0 | 1 | 1 | 11 | 3 | 3% | 3.5 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 7 | 3 | 3% | 2.4 |
Includes penalties issued in 2024
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
69% lower than Arkansas average
Arkansas average: $26K
32% fewer fines than Arkansas average
Arkansas average: 1.5
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
1
429% more payment denials than Arkansas average
Arkansas average: 0.2
Penalties are imposed by CMS for violations of federal nursing home regulations.
2 penalties in the past 3 years
Multiple penalties were reported in the last 3 years.
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Jun 27, 2024
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
Jun 27, 2024
Last updated: Jan 2026
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
9.0
17% worse than Arkansas average
Arkansas average: 7.7
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
13.9
In line with Arkansas average
Arkansas average: 13.3
CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Percent of long-stay residents whose need for help with daily activities has increased
10.9%
5% better than Arkansas average
Arkansas average: 11.5%
Percent of long-stay residents whose ability to move independently worsened
14.3%
7% worse than Arkansas average
Arkansas average: 13.4%
Percent of low risk long-stay residents who lose control of their bowels or bladder
16.4%
8% worse than Arkansas average
Arkansas average: 15.1%
Percent of long-stay residents experiencing one or more falls with major injury
6.3%
61% worse than Arkansas average
Arkansas average: 3.9%
Percent of long-stay high risk residents with pressure ulcers
5.2%
9% worse than Arkansas average
Arkansas average: 4.7%
Percent of long-stay residents with a urinary tract infection
0.0%
100% better than Arkansas average
Arkansas average: 1.3%
Percent of long-stay residents who lose too much weight
8.5%
69% worse than Arkansas average
Arkansas average: 5.0%
Percent of long-stay residents who have depressive symptoms
0.0%
100% better than Arkansas average
Arkansas average: 1.5%
Percent of long-stay residents who received an antipsychotic medication
7.0%
33% better than Arkansas average
Arkansas average: 10.5%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
98.2%
In line with Arkansas average
Arkansas average: 94.4%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
In line with Arkansas average
Arkansas average: 96.2%
Number of hospitalizations per 1,000 long-stay resident days.
2.35
19% worse than Arkansas average
Arkansas average: 1.97
Number of outpatient emergency department visits per 1,000 long-stay resident days.
3.79
74% worse than Arkansas average
Arkansas average: 2.18
CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
94.5%
17% better than Arkansas average
Arkansas average: 80.9%
Percent of short-stay residents who newly received an antipsychotic medication
0.0%
100% better than Arkansas average
Arkansas average: 1.5%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
98.0%
26% better than Arkansas average
Arkansas average: 77.7%
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
26.8%
6% worse than Arkansas average
Arkansas average: 25.2%
Percentage of short-stay residents who had an outpatient emergency department visit.
10.9%
21% better than Arkansas average
Arkansas average: 13.8%
Percentage of SNF residents who experience falls with major injury during their stay.
7.5%
874% worse than Arkansas average
Arkansas average: 0.8%
Percentage of residents at or above expected ability to care for themselves at discharge.
60.6%
13% better than Arkansas average
Arkansas average: 53.7%
Rate of successful return to home or community from a skilled nursing facility.
45.3%
11% worse than Arkansas average
Arkansas average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
28% of new residents, usually for short-term rehab.
58% of new residents, often for short stays.
14% of new residents, often for long-term daily care.
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
63
Residents meet regularly to discuss policies, care quality, and activities
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Historical financial and operational data for Arbor Oaks Healthcare and Rehabilitation Center based on CMS SNF Cost Reports.
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #125 / 181Payroll — State benchmarkedThis home is ranked 125th out of 181 homes in Arkansas for payroll. Shows total annual staff payroll benchmarked to the Arkansas average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.
1.3 miles from city center
Estimated distance in miles from Malvern's city center to Arbor Oaks Healthcare and Rehabilitation Center's address, calculated via Google Maps.
— 2.32 miles to nearest hospital (Baptist Health Medical Center-Hot Spring County)
Add your location
Arbor Oaks Healthcare and Rehabilitation Center is located in Malvern, Arkansas.
Here are the financial assistance programs available to residents in Arkansas.
The information below is reported by the Arkansas Department of Human Services, Office of Long Term Care.
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| Chapel Ridge Health and Rehab |
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. |
Fort Smith |
84
Facility
84
AR AVG
84
Rank
#177 / 330
| 96.4% | +35% | 5.51 | -43% | +18% | $0 | 20 | 4.0 | - | 69 | A+ |
6
Facility
6
AR AVG
34
Rank
#363 / 419
| Jennifer Williams | $10.6M | $4.9M | 46.3% | 45364 | ||||
| Methodist Village Inc. |
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL
Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC
Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
RC
Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision. |
Fort Smith |
45
Facility
45
AR AVG
84
Rank
#260 / 330
| 100.0% | +40% | 6.23 | -47% | +33% | $0 | 24 | 8.0 | - | 113 | - |
16
Facility
16
AR AVG
34
Rank
#308 / 419
| Terri Kimble | $13.7M | $7.6M | 55.8% | 45413 | ||||
| Fianna Hills Nursing and Rehabilitation Center |
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. |
Fort Smith |
102
Facility
102
AR AVG
84
Rank
#125 / 330
| 85.3% | +20% | 4.84 | -30% | +4% | $0 | 20 | 10.0 | - | 95 | A+ |
73
Facility
73
AR AVG
34
Rank
#12 / 419
| Rhs Nursing, LLC | $10.9M | $5.1M | 46.8% | 45354 | ||||
| Arbor Oaks Healthcare and Rehabilitation Center |
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. |
Malvern |
94
Facility
94
AR AVG
84
Rank
#118 / 330
| 52.9% | -26% | 4.11 | -50% | -12% | $8.0k | 20 | 4.0 | 1 | 67 | - |
5
Facility
5
AR AVG
34
Rank
#369 / 419
| James Towers | $7.0M | $3.5M | 50.7% | 45270 | ||||
| Legacy Health And Rehabilitation Center |
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. |
Fort Smith |
115
Facility
115
AR AVG
84
Rank
#84 / 330
| 82.6% | +16% | 4.79 | +47% | +3% | $0 | 39 | 4.9 | 2 | 107 | A+ |
40
Facility
40
AR AVG
34
Rank
#159 / 419
| Northport Health Services Of Arkansas, L.l.c. | $8.5M | $4.9M | 57.4% | 45267 |
Arbor Oaks Healthcare and Rehabilitation Center is in the Malvern neighborhood.
Arbor Oaks Healthcare and Rehabilitation Center has a walk score of 5. Car-dependent. Most errands require a car, with limited nearby walkable options.
Arbor Oaks Healthcare and Rehabilitation Center's occupancy is 52.9%.
Yes — there are 7 photos of Arbor Oaks Healthcare and Rehabilitation Center in the photo gallery on this page.
(501) 332-5251 will put you in contact with the team at Arbor Oaks Healthcare and Rehabilitation Center.
Yes — Arbor Oaks Healthcare and Rehabilitation Center is a CMS-certified provider of Medicare and Medicaid.
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