Inspection Reports for
Chautauqua Nursing and Rehabilitation Center

10836 Temple Road, Dunkirk, NY, 14048

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Deficiencies (last 5 years)

Deficiencies (over 5 years) 7 deficiencies/year

Deficiencies are regulatory violations found during state inspections.

37% worse than New York average
New York average: 5.1 deficiencies/year

Deficiencies per year

24 18 12 6 0
2019
2021
2023
2024
2025

Inspection Report

Complaint Investigation
Capacity: 60 Deficiencies: 2 Date: Mar 5, 2025

Visit Reason
Two standard health deficiencies related to notification of changes and pharmacy services, both corrected by May 3, 2025.

Findings
Two standard health deficiencies related to notification of changes and pharmacy services, both corrected by May 3, 2025.

Deficiencies (2)
Notify of changes (injury/decline/room, etc.)
Pharmacy srvcs/procedures/pharmacist/records

Inspection Report

Complaint Investigation
Deficiencies: 2 Date: Mar 5, 2025

Visit Reason
The inspection was conducted as a complaint investigation regarding the facility's failure to consult with a resident's physician when a medication was not administered as ordered, resulting in missed doses.

Complaint Details
The complaint investigation (#NY00339323) found that the facility failed to consult with the resident's physician when medication was not administered as ordered, resulting in 20 missed doses of Nuplazid for Resident #1. The facility did not notify the physician of the missed doses or reorder the medication timely, despite policies requiring notification and reordering every 14 days due to insurance restrictions.
Findings
The facility failed to ensure that Resident #1's antipsychotic medication, Nuplazid, was reordered and administered as prescribed, leading to 20 missed doses. The facility did not notify the physician of the missed doses or the need to reorder the medication, violating their own policies and professional standards.

Deficiencies (2)
F 0580: The facility did not consult with Resident #1's physician when a medication was not administered as ordered, resulting in 20 missed doses of Nuplazid. The facility failed to notify the physician of the missed doses or the need to reorder the medication.
F 0755: The facility did not ensure pharmaceutical services met the needs of Resident #1, failing to acquire and administer medications according to physician orders. Resident #1 was not administered 20 doses of their antipsychotic medication due to reordering lapses.
Report Facts
Missed medication doses: 20 Medication reorder interval: 14

Employees mentioned
NameTitleContext
Licensed Practical Nurse Unit Manager #1Licensed Practical Nurse Unit ManagerDocumented Resident #1's medication orders and progress notes; interviewed regarding medication reordering.
Licensed Practical Nurse Unit Manager #2Licensed Practical Nurse Unit ManagerInterviewed about medication reordering issues and lapses for Resident #1.
Physician #1PhysicianDocumented Resident #1's psychiatry consult and medication orders.
Neurologist/PsychiatristNeurologist/PsychiatristOrdered Nuplazid for Resident #1 and provided expert opinion on medication importance.
Assistant Director of NursingAssistant Director of Nursing (interim Director of Nursing)Interviewed regarding medication reordering responsibilities and lapses.
Consultant PharmacistConsultant PharmacistInterviewed about medication review and importance of Nuplazid administration.
Medical DirectorMedical DirectorInterviewed about expectations for medication administration and notification of lapses.

Inspection Report

Complaint Investigation
Capacity: 60 Deficiencies: 1 Date: Aug 12, 2024

Visit Reason
One standard health deficiency for accident hazards and supervision, corrected by September 24, 2024.

Findings
One standard health deficiency for accident hazards and supervision, corrected by September 24, 2024.

Deficiencies (1)
Free of accident hazards/supervision/devices

Inspection Report

Abbreviated Survey
Deficiencies: 1 Date: Aug 12, 2024

Visit Reason
The visit was conducted as an abbreviated survey triggered by a complaint (Complaint #NY00337078) regarding inadequate supervision of a resident leading to a fall.

Complaint Details
The complaint investigation found Resident #1 was left alone in the bathroom attached to a sit to stand lift, resulting in a fall and injury. Staff interviews revealed lack of awareness of care plan requirements and failure to supervise as directed. The complaint was substantiated with findings of minimal harm.
Findings
The facility failed to ensure adequate supervision and use of assistive devices for Resident #1, who fell while left alone on the toilet attached to a sit to stand lift. Staff were not consistently aware of or following the resident's care plan interventions, resulting in a minimal harm incident.

Deficiencies (1)
F 0689: The facility did not ensure that Resident #1 received adequate supervision while on the toilet, resulting in a fall with injury. Staff failed to follow the care plan requiring supervision and two-person assist with the sit to stand lift.
Report Facts
Residents reviewed: 3 Residents affected: 1 Date of fall: Mar 6, 2024 Date of care plan intervention: Mar 9, 2022 Date of care plan intervention: Oct 4, 2022 Date of staff education: Mar 13, 2024

Employees mentioned
NameTitleContext
Certified Nursing Assistant #1Named in fall incident and education for failure to follow care plan
Registered Nurse #1Educator Inservice CoordinatorProvided education to CNA #1 and assessed resident after fall
Registered Nurse #2Assessed Resident #1 after fall
Registered Nurse #3Documented nurse progress note after fall
Licensed Practical Nurse #1Responded to fall incident
Licensed Practical Nurse #2Former Unit ManagerAssessed fall situation and started investigation
Director of NursingDirector of NursingProvided statements on supervision expectations and education

Inspection Report

Capacity: 60 Deficiencies: 1 Date: Jan 22, 2024

Visit Reason
One widespread standard health deficiency related to reporting to the national health safety network, not corrected at time of report.

Findings
One widespread standard health deficiency related to reporting to the national health safety network, not corrected at time of report.

Deficiencies (1)
Reporting - national health safety network

Inspection Report

Capacity: 60 Deficiencies: 1 Date: Jan 8, 2024

Visit Reason
One widespread standard health deficiency related to reporting to the national health safety network, not corrected at time of report.

Findings
One widespread standard health deficiency related to reporting to the national health safety network, not corrected at time of report.

Deficiencies (1)
Reporting - national health safety network

Inspection Report

Capacity: 60 Deficiencies: 1 Date: Jan 2, 2024

Visit Reason
One widespread standard health deficiency related to reporting to the national health safety network, not corrected at time of report.

Findings
One widespread standard health deficiency related to reporting to the national health safety network, not corrected at time of report.

Deficiencies (1)
Reporting - national health safety network

Inspection Report

Capacity: 60 Deficiencies: 1 Date: Dec 26, 2023

Visit Reason
One widespread standard health deficiency related to reporting to the national health safety network, not corrected at time of report.

Findings
One widespread standard health deficiency related to reporting to the national health safety network, not corrected at time of report.

Deficiencies (1)
Reporting - national health safety network

Inspection Report

Capacity: 60 Deficiencies: 1 Date: Dec 18, 2023

Visit Reason
One widespread standard health deficiency related to reporting to the national health safety network, not corrected at time of report.

Findings
One widespread standard health deficiency related to reporting to the national health safety network, not corrected at time of report.

Deficiencies (1)
Reporting - national health safety network

Inspection Report

Capacity: 60 Deficiencies: 1 Date: Dec 11, 2023

Visit Reason
One widespread standard health deficiency related to reporting to the national health safety network, not corrected at time of report.

Findings
One widespread standard health deficiency related to reporting to the national health safety network, not corrected at time of report.

Deficiencies (1)
Reporting - national health safety network

Inspection Report

Complaint Investigation
Capacity: 60 Deficiencies: 15 Date: Dec 1, 2023

Visit Reason
Multiple standard health and life safety code deficiencies related to ADL care, infection control, licensing, quality of care, and various life safety code issues, all corrected by January 30, 2024.

Findings
Multiple standard health and life safety code deficiencies related to ADL care, infection control, licensing, quality of care, and various life safety code issues, all corrected by January 30, 2024.

Deficiencies (15)
ADL care provided for dependent residents
Infection control
License/comply w/ fed/state/locl law/prof std
Quality of care
Alcohol based hand rub dispenser (abhr)
Cooking facilities
Corridors - construction of walls
Egress doors
Electrical equipment - testing and maintenanc
Exit signage
Gas equipment - cylinder and container storag
Hazardous areas - enclosure
Sprinkler system - maintenance and testing
Stairways and smokeproof enclosures
Subdivision of building spaces - smoke barrie

Inspection Report

Routine
Deficiencies: 3 Date: Dec 1, 2023

Visit Reason
The inspection was a standard survey conducted to assess compliance with regulatory requirements related to resident care, treatment, and facility safety.

Findings
The facility failed to ensure adequate personal hygiene care for a resident dependent on staff for shaving. It also failed to provide appropriate wound assessments and care plan updates for residents with pressure ulcers and skin concerns. Additionally, the facility did not comply with fire code requirements for carbon monoxide detection and maintenance.

Deficiencies (3)
F 0677: The facility did not ensure a resident dependent on staff for hygiene was offered or provided shaving after showering, violating the Activities of Daily Living policy.
F 0684: The facility failed to provide appropriate wound assessments and care plan revisions for two residents with pressure ulcers and skin damage, lacking documentation and timely communication.
F 0836: The facility did not comply with the 2020 Fire Code of New York State by failing to maintain carbon monoxide detectors in good working order, including lack of cleaning and preventative maintenance.
Report Facts
Residents reviewed for hygiene: 4 Residents reviewed for wound care: 7 Floors affected by carbon monoxide detector issues: 4 Monthly carbon monoxide detector tests documented: 11

Employees mentioned
NameTitleContext
CNA #1Certified Nurse AideNamed in hygiene care deficiency related to Resident #166.
LPN #4Licensed Practical Nurse, Unit ManagerNamed in hygiene care deficiency related to Resident #166.
Director of NursingDirector of NursingProvided statements regarding hygiene care expectations and wound care oversight.
RN #1Registered Nurse, Unit ManagerProvided wound care documentation and observations for Resident #192.
LPN #7Licensed Practical NurseDocumented wound care and provided interview statements regarding Resident #192.
LPN #1Licensed Practical NurseProvided wound care for Resident #31 and reported to supervisor.
LPN #9Licensed Practical Nurse, Unit ManagerInterviewed regarding wound care awareness for Resident #31.
LPN #10Licensed Practical Nurse, Unit ManagerSent email to Nurse Practitioner about Resident #31's wound concerns.
Plant Operations DirectorPlant Operations DirectorProvided information about carbon monoxide detector maintenance and testing.

Inspection Report

Capacity: 60 Deficiencies: 1 Date: May 30, 2023

Visit Reason
One widespread standard health deficiency related to reporting to the national health safety network, not corrected at time of report.

Findings
One widespread standard health deficiency related to reporting to the national health safety network, not corrected at time of report.

Deficiencies (1)
Reporting - national health safety network

Inspection Report

Routine
Deficiencies: 2 Date: Oct 1, 2021

Visit Reason
The inspection was a standard survey conducted to assess compliance with regulations related to resident care, including investigation of alleged abuse and appropriate use of psychotropic medications.

Findings
The facility failed to thoroughly investigate alleged facial bruising of unknown origin for Resident #138 and did not ensure gradual dose reductions or adequate justification for continued use of psychotropic medication Seroquel for the same resident.

Deficiencies (2)
F 0610: The facility did not have evidence that all alleged violations of abuse, mistreatment, and neglect were thoroughly investigated for Resident #138, specifically regarding facial bruising of unknown origin.
F 0758: The facility did not ensure residents using psychotropic drugs received gradual dose reductions or behavioral interventions unless contraindicated. Resident #138 was on Seroquel without adequate indication or documentation supporting increased dosage.
Report Facts
Medication dose: 50 Medication dose: 25 Behavior occurrences: 27 Behavior occurrences: 28 Behavior occurrences: 2 Behavior occurrences: 2 Behavior occurrences: 12

Employees mentioned
NameTitleContext
RN #1 Unit ManagerRegistered Nurse Unit ManagerNoted bruising and documented physician notification for Resident #138; involved in medication management and behavior reporting
LPN #2Licensed Practical NurseReported bruising to Nursing Supervisor for Resident #138
LPN #3Nursing SupervisorResponsible for investigation of bruising; ruled out abuse but failed to ensure investigation completion
Director of NursesDirector of NursesStated expectations for injury reporting and investigation; commented on medication use documentation
Consultant PharmacistConsultant PharmacistDiscussed gradual dose reduction meeting and medication management for Resident #138
Social WorkerUnit 1 A Social WorkerReported Resident #138's mood and behaviors; discussed use of antipsychotics
LCSWLicensed Certified Social WorkerDocumented behavioral health consults and discharge of Resident #138 from counseling
Medical DirectorMedical DirectorAuthorized increased Seroquel dose for Resident #138 and discussed medication rationale

Inspection Report

Routine
Deficiencies: 2 Date: Jan 18, 2019

Visit Reason
The inspection was conducted as a Standard survey to assess compliance with regulatory requirements related to resident transfer/discharge notifications and respiratory care.

Findings
The facility failed to provide timely written discharge notices to residents, their representatives, and the Ombudsman for two residents transferred to hospitals. Additionally, the facility did not maintain oxygen equipment properly for two residents requiring respiratory care, with soiled filters and unlabeled or undated oxygen tubing.

Deficiencies (2)
F 0623: The facility did not provide written discharge notices to residents, their representatives, and the Ombudsman for two residents transferred to hospitals as required by policy and regulation.
F 0695: The facility failed to provide safe and appropriate respiratory care for two residents by not cleaning oxygen concentrator filters and changing tubing as ordered, resulting in soiled filters and unlabeled or undated tubing.
Report Facts
Residents affected: 2 Residents affected: 2 Residents checked for oxygen tubing orders: 7

Employees mentioned
NameTitleContext
Discharge PlannerStated she had not been giving discharge notices to residents or Ombudsman
Social Worker (SW)Oversaw unit and confirmed discharge letters were not sent to Ombudsman
Licensed Practical Nurse (LPN #1)Described oxygen equipment maintenance procedures
Registered Nurse Unit Manager (RN UM #2)Checked residents for oxygen tubing orders and described maintenance practices

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