Inspection Reports for Ciela

An unannounced required annual inspection was conducted to evaluate compliance with licensing requirements for the facility.

The facility was found to be clean, sanitary, and appropriately furnished with no deficiencies cited per Title 22 Regulations. Resident and staff files were current, food supplies were adequate, and safety features were in place.

The inspection was an unannounced complaint investigation triggered by an allegation that staff were not distributing a resident's medication as prescribed.

The investigation substantiated that a medication administration error occurred where a resident received only one tablet of Namenda 10 mg per day instead of the prescribed two tablets due to an E-MAR system change. The facility self-reported the error and corrective actions were taken.

The complaint alleged that staff were not distributing a resident's medication as prescribed. The allegation was substantiated based on interviews, record reviews, and observations. The facility self-reported the medication error after an internal investigation. The resident received only one tablet of Namenda 10 mg per day instead of two as ordered, due to an E-MAR system change.

The inspection was conducted as an unannounced complaint investigation visit regarding allegations that staff mismanage residents' medications.

After a comprehensive review including interviews with staff and residents, inspection of medication carts, and record analysis, no evidence was found to support the allegation of medication mismanagement. The complaint was determined to be unsubstantiated.

The complaint alleged staff mismanagement of residents' medications. The investigation included interviews with 6 residents and 6 staff members, review of medication management practices, and training schedules. The allegation was found unsubstantiated due to lack of evidence.

The California Department of Social Services conducted an unannounced Required – 1 Year Inspection to evaluate the facility's compliance with licensing regulations.

The inspection found the facility to be in compliance with all applicable regulations, with medications properly stored, adequate safety measures in place, and all reviewed staff and resident records complete. No deficiencies were cited.

An unannounced complaint investigation visit was conducted in response to multiple allegations received on 2024-06-13 regarding medical attention delays, medication administration issues, infection control noncompliance, expired medication storage, and staff training concerns.

The investigation included interviews with staff and residents, observations, and record reviews. No evidence was found to substantiate any of the allegations. Staff and administration denied all claims, and residents expressed satisfaction with care and medication management. The facility demonstrated adherence to protocols, training, and regulatory compliance.

The complaint included allegations that staff did not seek medical attention timely, improper medication administration by unskilled staff, failure to administer medication, infection control noncompliance, storage of expired medication, and inadequate staff training. All allegations were found to be unsubstantiated after thorough investigation.

A pre-licensing evaluation was conducted for a Residential Care Facility for the Elderly (RCFE) to assess compliance and readiness for licensing.

The facility was found to be clean, sanitary, and in good repair with compliant bedrooms and adequate supplies. Medication storage, physical plant, bathrooms, food service, records, administration, activities, and miscellaneous safety measures were all observed to meet regulatory requirements.

The visit was an office evaluation for the original licensing of the facility, including verification of applicant and administrator qualifications and understanding of Title 22 regulations.

The applicant and administrator successfully completed Component II of the licensing process, demonstrating understanding of facility operation, staff qualifications, program policies, and application document requirements. No deficiencies or violations were noted.