Claiborne and Hughes Health Center

Nursing Home
Overview of Claiborne and Hughes Health Center

Claiborne and Hughes Health Center, a prominent nursing and rehabilitation center in Franklin, offers a diverse range of care options designed to enhance the lives of seniors in the community. Renowned for its high-caliber skilled nursing and rehabilitation facilities, the center is a credible choice for individuals recovering from conditions like strokes, heart attacks, and other ailments requiring specialized care. With cutting-edge technology and a trusted team, this facility stands as a premier destination for those seeking skilled nursing care.

Beyond the standard nursing care, Claiborne and Hughes Health Center provides on-site dialysis, hospice care, dementia care, and long-term care, ensuring a comprehensive approach to residents’ well-being. Far from being dull, life here is filled with opportunities for recreation and entertainment, catering to individuals with varying physical and cognitive abilities. The commitment to dining excellence further contributes to the exceptional experience residents can expect at this skilled nursing home, where activities are tailored to enhance the senior living journey.

(615) 791-1103

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info Official CMS rating based on health inspections, staffing and quality measures.
1/5
Tennessee average: 2.8/5
Health Inspection Info Official CMS rating based on deficiencies found during state health inspections.
1/5
Tennessee average: 2.8/5
Staffing Info Official CMS rating based on nurse staffing hours per resident per day.
1/5
Tennessee average: 2.4/5
Quality Measures Info Official CMS rating based on clinical outcomes for residents.
3/5
Tennessee average: 3.4/5

Nursing care per resident

Info Average daily nursing hours per resident (adjusted for acuity). Higher values indicate more nursing time per resident.
3h 26m per day

This home provides 5% less nursing time per resident than the state average.

Tennessee average: 3h 38m per day

Capacity and availability

Medium-capacity home

Offers a balance of services and community atmosphere.

Total beds 157

This home usually has availability

Lower occupancy suggests more openings may be available.

Lower demand than the Tennessee average
Occupancy rate 59.6%
Residents per day (avg) 92
Occupancy rate
59.6%
Residents per day (avg)
92

Who this home usually serves

TYPE OF STAY

Mostly long-term care residents

Most residents stay for extended periods and receive ongoing daily care.

Might be optimal for
Long-term daily care Ongoing support needs

Breakdown by payment type

Medicare

23% of new residents, usually for short-term rehab.

Typical stay 2 - 3 months

Private pay

51% of new residents, often for short stays.

Typical stay 4 - 5 months

Medicaid

26% of new residents, often for long-term daily care.

Typical stay 3 years

Finances and operations

Proprietary home
Partnership
Home revenue
$11.0M
Operating loss
-$200.2K
Proprietary home Partnership
Home revenue
$11,028,273.00
Operating loss
$-200,154.00
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$4.1M
37.1% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$7.1M
Total costs $11.2M
Years in operation
45 years in operation
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score
Walk Score: 72 / 100
Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.
BBB Rating
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work

Staffing

Key information about the people who lead and staff this community.

Leadership

Contact: Ms. Millicent Morley, Administrator

Types of Care at Claiborne and Hughes Health Center

Skilled Nursing Hospice Care Memory Care
Contact Claiborne and Hughes Health Center

Compare Nursing Homes around Franklin

The information below is reported by the Tennessee Department of Health, Division of Health Care Facilities.
NHC Place Cool Springs
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

MC

Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

SNF

Nursing Homes 24/7 care needed

Franklin
180
No
-
34
MOORE, ANTHONY
67.6%
$16,730,708.00
$7,978,857.00
47.7%
69.00
4/5
4.8574
4/5
4/5
4/5
8
2
+26%
+34%
-7%
NHC HealthCare in Franklin
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

SNF

Nursing Homes 24/7 care needed

RC

Respite Care

Franklin
80
No
A+
47
NORRIS, CHELSEY
20.5%
$10,367,495.00
$5,167,690.00
49.8%
75.90
4/5
3.4564
4/5
2/5
4/5
9
1
+38%
-5%
-72%
Claiborne and Hughes Health Center
SNF

Nursing Home 24/7 care needed

AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

HC

Hospice Care

MC

Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

Franklin
157
No
A+
72
CLAIBORNE GROUP LLC
59.6%
$10,198,765.00
$4,093,952.00
40.1%
91.50
1/5
3.4396
1/5
1/5
3/5
35
5
-38%
-5%
-18%

Places of interest near Claiborne and Hughes Health Center

Address 1 mile from city center — 0.29 miles to nearest hospital (GracePointe Healthcare)

Address 200 Strahl St, Franklin, TN 37064

Calculate Travel Distance to Claiborne and Hughes Health Center

Add your location

Address

Staffing Data

Source: CMS Payroll-Based Journal (Q2 2025)

298
Total Staff
108
Employees
190
Contractors
30,670
Total Hours (Quarter)
39
Avg Staff/Day
8.6
Avg Shift (hrs)
Nursing Staff Breakdown
Role Count Avg Shift (hrs) Uses Contractors?
Registered Nurse167.5 Yes
Licensed Practical Nurse868.9 Yes
Certified Nursing Assistant1569.4 Yes
Staff by Category
Administration
2 staff
8hs shift avg
Nursing Staff
264 staff
9.1hs shift avg
Physicians & Practitioners
5 staff
7.9hs shift avg
Therapy Services
15 staff
5.4hs shift avg
Activities & Recreation
1 staff
8hs shift avg
Social Services
2 staff
2.2hs shift avg
Dietary Services
8 staff
7.8hs shift avg
Other Services
1 staff
8.3hs shift avg
Contractor Analysis
16.6%
of total hours from contractors
5,089 contractor hours this quarter
Licensed Practical Nurse: 73 Certified Nursing Assistant: 108 Registered Nurse: 8 Medication Aide/Technician: 1
Role Employees Contractors Total Staff Total Hours Days Worked % of Days Avg Shift (hrs)
Certified Nursing Assistant4810815617,50691100%9.4
Licensed Practical Nurse1373865,87791100%8.9
RN Director of Nursing5052,3188088%7.9
Respiratory Therapy Technician4046086774%6.9
Nurse Practitioner2025446369%8
Dietitian3035156167%7.9
Administrator2025046369%8
Registered Nurse88164855156%7.5
Other Dietary Services Staff5054555358%7.6
Mental Health Service Worker1014475459%8.3
Qualified Activities Professional1014325459%8
Clinical Nurse Specialist3034074549%7.8
Physical Therapy Aide6062475965%3.7
Occupational Therapy Aide1011482426%6.2
Physical Therapy Assistant303891719%5.3
Speech Language Pathologist101661921%3.5
Qualified Social Worker2021367%2.2
Medication Aide/Technician011811%7.6

Health Inspection History

Inspections
Total health inspections 4

Tennessee average 3.5


Last Health inspection on Oct 2023

Total health citations 35
Citations per inspection
8.75

Health citations are formal notices following inspections when they fail to comply with safety and care standards.

29 of 35 citations resulted from standard inspections; 4 of 35 resulted from complaint investigations; and 2 of 35 came from combined inspections (standard and complaint).

Breakdown of citation severity (last 3 years)
Critical Health citations More info 5
355% worse than Tennessee average

Tennessee average: 1.1


Serious Health citations More info 0
100% better than Tennessee average

Tennessee average: 0.6

5 critical citations More info Tennessee average: 1.1

0 serious citations More info Tennessee average: 0.6

30 moderate citations More info Tennessee average: 13.7

0 minor citations More info Tennessee average: 0.1
Citations history (last 3 years)
Abuse/Neglect moderate citation Oct 27, 2023
Corrected

Abuse/Neglect moderate citation Oct 27, 2023
Corrected

Abuse/Neglect moderate citation Oct 27, 2023
Corrected

Quality of Care moderate citation Oct 27, 2023
Corrected

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Ownership: For-Profit LLC
Resident Census by Payment Source
91 Total Residents
Medicare 12 (13.2%)
Medicaid 61 (67%)
Private Pay/Other 18 (19.8%)
Programs & Services
Residents' Group
Family Engagement

Active councils help families stay involved in care decisions and facility operations.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 9.8
6% better than Tennessee average

Tennessee average: 10.5

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 14.0
28% better than Tennessee average

Tennessee average: 19.5

Long-stay resident measures
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 11.9%
26% better than Tennessee average

Tennessee average: 16.0%

Walking Ability Worsened Info Percent of long-stay residents whose ability to move independently worsened 14.7%
32% better than Tennessee average

Tennessee average: 21.7%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 15.5%
25% better than Tennessee average

Tennessee average: 20.7%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 6.1%
68% worse than Tennessee average

Tennessee average: 3.7%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 5.4%
In line with Tennessee average

Tennessee average: 5.4%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 0.3%
85% better than Tennessee average

Tennessee average: 2.1%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 11.0%
74% worse than Tennessee average

Tennessee average: 6.3%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 1.0%
91% better than Tennessee average

Tennessee average: 11.0%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 29.8%
80% worse than Tennessee average

Tennessee average: 16.5%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 34.2%
62% worse than Tennessee average

Tennessee average: 89.9%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 89.3%
6% worse than Tennessee average

Tennessee average: 94.5%

Short-stay resident measures
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 49.8%
37% worse than Tennessee average

Tennessee average: 79.7%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 1.0%
39% better than Tennessee average

Tennessee average: 1.7%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 62.9%
21% worse than Tennessee average

Tennessee average: 79.8%

Guides for Better Senior Living

Care Cost Calculator: See Prices in Your Area

Nursing Home Data Explorer

Don’t Wait Too Long: 7 Red Flag Signs Your Parent Needs Assisted Living Now

The True Cost of Assisted Living in 2025 – And How Families Are Paying For It

Understanding Senior Living Costs: Pricing Models, Discounts & Financial Assistance

Financial Aid for Tennessee Seniors

Get financial aid guidance

CHOICES Program

TN Medicaid CHOICES

Age 65+ or disabled, Tennessee resident, Medicaid-eligible, nursing home-level care need.

~$2,829/month (300% FBR, individual).

$2,000 (individual), $3,000 (couple).

Managed care model; high rural demand.

Tennessee Options for Community Living

TN Options

Age 60+, Tennessee resident, at risk of nursing home.

~$2,000/month (individual, varies).

$5,000 (individual).

Limited funding; rural/urban balance.

Medicare Savings Program (MSP)

Tennessee Medicare Savings Program

Age 65+ or disabled, TN resident, Medicare Part A/B.

~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.

$9,430 (individual), $14,130 (couple).

Three tiers; includes Extra Help for Part D; no waitlist.

Low-Income Home Energy Assistance Program (LIHEAP)

Tennessee LIHEAP

Age 60+ prioritized, TN resident, low-income household.

~$3,970/month (individual, 185% FPL).

Not assessed; income-focused.

Covers gas, electric, propane; emergency aid available.

Family Caregiver Support Program (FCSP)

Tennessee Family Caregiver Support Program

Caregivers of 60+ needing care or 55+ caregivers of others; TN resident; functional needs (2+ ADLs).

No strict cap; prioritizes low-income (~$24,980/year).

Not assessed; need-based.

Includes grandparent caregivers; high rural demand.

Senior Community Service Employment Program (SCSEP)

Tennessee SCSEP

Age 55+, unemployed, low-income, TN resident.

~$1,983/month (125% FPL).

Not specified; income-focused.

Priority for veterans, rural residents; AARP/Goodwill partnership.

VA Aid and Attendance (A&A) and Housebound Benefits

Tennessee VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse, TN resident, wartime service, need for ADL help (A&A) or homebound.

Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.

~$155,356 (net worth limit).

High veteran population; supports rural/urban care needs.

Elderly Nutrition Program

Tennessee Elderly Nutrition Program

Age 60+, TN resident; no income limit but prioritizes low-income.

None; donations encouraged.

Not assessed.

Serves ~50,000 annually; 200+ congregate sites plus Meals on Wheels.

Property Tax Relief Program

Tennessee Property Tax Relief Program

Age 65+, TN resident, homeowner/renter (or widow/er 50+, disabled 18+).

~$45,000/year (household, excludes half of Social Security).

Not assessed; income-focused.

Rebates up to $1,000; serves ~100,000 annually.

Who we are

Your Senior Care Partner, Every Step of the Way

We help families find affordable senior communities and unlock same day discounts, Medicaid, and Medicare options tailored to your needs.

Contact us Today