Facility type
Nursing Home
Status
Active
Mix of rehab and long-term care
This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.
Assisted Living Home
Cliffside Rehabilitation & Residential Health Care Center
Assisted Living Home
Cliffside Rehabilitation & Residential Health Care Center
Cliffside Rehabilitation & Residential Health Care Center has been providing high-quality care since 1971. The facility offers a range of services including short-term rehabilitation, long-term residential care, and specialized care for ventilator and dialysis patients. It is recognized for its clinical excellence and commitment to the well-being of its residents.
Quality ratings
Official CMS rating based on health inspections, staffing and quality measures.
Official CMS rating based on deficiencies found during state health inspections.
Official CMS rating based on nurse staffing hours per resident per day.
Official CMS rating based on clinical outcomes for residents.
Nursing care per resident
Average daily nursing hours per resident (adjusted for acuity). Higher values indicate more nursing time per resident.
Capacity and availability
High-capacity home
May provide extensive amenities, services and programs.
Total beds
218
This home usually has limited availability
Occupancy is moderate, suggesting balanced demand.
Occupancy rate
94.5%
Residents per day (avg)
205
Occupancy rate
94.5%
Residents per day (avg)
205
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Flexible care needs
Breakdown by payment type
Medicare
31% of new residents, usually for short-term rehab.
Typical stay
1 - 2 months
Private pay
53% of new residents, often for short stays.
Typical stay
2 - 3 months
Medicaid
16% of new residents, often for long-term daily care.
Typical stay
1 years
Finances and operations
Privately-owned community
Operated by a business corporation.
Home revenue
$44.3M
Profit
$840.3K
Privately-owned community
Operated by a business corporation.
Home revenue
$44,333,463.00
Profit
$840,307.00
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$12.4M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$31.1M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$43.5M
218-bed community
A large-scale community that may provide a wide range of amenities, services, and structured programs.
34 years in operation
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work
How BBB ratings work
About this community
License details
County:
Queens
Additional licensing details
License number:
7003380N
CMS Certification Number:
335349
Accreditations:
5-star rating presented by Centers for Medicare & Medicaid Services
Inspection Rating:
Overall Quality 4 Stars, Health Inspection 4 Stars, Quality Measures 3 Stars, Staffing 3 Stars
Ownership & operating entity
Owner name:
Cliffside Nursing Home Inc (For Profit)
Care Services
Doctor on Staff
Nursing Services
Rehabilitation Services
Licensed Nurses/CNAs
24-Hour Staffing
Short-Term Rehab
Programs & Activities
Specific Programs
Short Term Rehabilitation, Long Term Residential Care, Ventilator & Respiratory Care, Amputee & Wound Care, Dialysis, Cultural Asian Unit
Inspection History
In New York, the Department of Health, Office of Aging and Long Term Care performs unannounced onsite inspections to monitor compliance with state and federal healthcare regulations.
Show Inspection Reports
43 complaints
19.7 complaints per 100 occupied beds
New York average: 49.9 complaints per 100 occupied beds
Formal expressions of dissatisfaction or concern made by residents, or their families regarding various aspects of the care, services, and environment provided.
New York average: 93 complaints
Latest inspection
Date:July 23, 2025
Type:Complaint Investigation
15 total citations
Citations indicate regulatory violations. A higher number implies the facility had several areas requiring improvement.
New York average: 29 citations
19 deficiencies
Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.
2 enforcement actions
Penalties or interventions imposed by state regulators when facilities do not comply with quality, safety or regulatory standards.
May 10, 2021: Stipulation & Order #: NH-24-017
A formal agreement with the state to correct serious or repeated issues.
May 27, 2020: Stipulation & Order #: NH-20-032
A formal agreement with the state to correct serious or repeated issues.
Health Inspection History
Inspections
Total health inspections
1
State average N/A
Last Health inspection on May 2023
Total health citations
4
Citations per inspection
4
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
All 4 citations resulted from standard inspections.
Breakdown of citation severity (last 3 years)
Critical Health citations
0
0
In line with State averageState average: N/A
Serious Health citations
0
0
In line with State averageState average: N/A
0 critical citations
0 serious citations
4 moderate citations
0 minor citations
Citations history (last 3 years)
Care Planning moderate citation
May 16, 2023
Corrected
Care Planning moderate citation
May 16, 2023
Corrected
Care Planning moderate citation
May 16, 2023
Corrected
Care Planning moderate citation
May 16, 2023
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Compare Assisted Living around Usa
The information below is reported by the New York State Department of Health.
Cliffside Rehabilitation & Residential Health Care Center
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
NY 11354
218
A+
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SNF
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Places of interest near Cliffside Rehabilitation & Residential Health Care Center
0.4 miles from city center
Flushing, NY 11354
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Staffing Data
Source: CMS Payroll-Based Journal (Q2 2025)
299
Total Staff
128
Employees
171
Contractors
98,195
Total Hours (Quarter)
148
Avg Staff/Day
7.3
Avg Shift (hrs)
Nursing Staff Breakdown
| Role ⓘ | Count ⓘ | Avg Shift (hrs) ⓘ | Uses Contractors? ⓘ |
|---|---|---|---|
| Registered Nurse | 37 | 7.4 | Yes |
| Licensed Practical Nurse | 63 | 7 | Yes |
| Certified Nursing Assistant | 139 | 7.4 | Yes |
Staff by Category
Administration ⓘ
2 staff
5.9hs shift avg
Nursing Staff ⓘ
239 staff
7.3hs shift avg
Physicians & Practitioners ⓘ
2 staff
6.1hs shift avg
Therapy Services ⓘ
20 staff
7hs shift avg
Activities & Recreation ⓘ
22 staff
8.2hs shift avg
Social Services ⓘ
3 staff
6.2hs shift avg
Dietary Services ⓘ
5 staff
6.9hs shift avg
Other Services ⓘ
6 staff
7hs shift avg
Contractor Analysis
49.5%
of total hours from contractors
48,579 contractor hours this quarter
Certified Nursing Assistant: 79
Licensed Practical Nurse: 46
Respiratory Therapy Technician: 3
Speech Language Pathologist: 3
Registered Nurse: 19
Physical Therapy Aide: 5
Other Dietary Services Staff: 2
Physical Therapy Assistant: 4
Occupational Therapy Aide: 2
Qualified Social Worker: 3
Respiratory Therapist: 1
Medical Director: 1
Other Physician: 1
Occupational Therapy Assistant: 2
| Role ⓘ | Employees ⓘ | Contractors ⓘ | Total Staff ⓘ | Total Hours ⓘ | Days Worked ⓘ | % of Days ⓘ | Avg Shift (hrs) ⓘ |
|---|---|---|---|---|---|---|---|
| Certified Nursing Assistant | 60 | 79 | 139 | 48,018 | 91 | 100% | 7.4 |
| Licensed Practical Nurse | 17 | 46 | 63 | 19,976 | 91 | 100% | 7 |
| Registered Nurse | 18 | 19 | 37 | 12,339 | 91 | 100% | 7.4 |
| Qualified Activities Professional | 22 | 0 | 22 | 6,532 | 91 | 100% | 8.2 |
| Mental Health Service Worker | 6 | 0 | 6 | 1,979 | 75 | 82% | 7 |
| Physical Therapy Aide | 0 | 5 | 5 | 1,409 | 68 | 75% | 7 |
| Speech Language Pathologist | 0 | 3 | 3 | 1,358 | 65 | 71% | 7.6 |
| Occupational Therapy Aide | 0 | 2 | 2 | 995 | 64 | 70% | 9 |
| Physical Therapy Assistant | 0 | 4 | 4 | 982 | 68 | 75% | 5.6 |
| Dietitian | 3 | 0 | 3 | 951 | 70 | 77% | 7 |
| Respiratory Therapy Technician | 0 | 3 | 3 | 926 | 66 | 73% | 7.5 |
| Other Dietary Services Staff | 0 | 2 | 2 | 557 | 69 | 76% | 6.8 |
| Respiratory Therapist | 0 | 1 | 1 | 473 | 62 | 68% | 7.6 |
| Nurse Practitioner | 1 | 0 | 1 | 443 | 59 | 65% | 7.5 |
| Qualified Social Worker | 0 | 3 | 3 | 417 | 61 | 67% | 6.2 |
| Administrator | 1 | 0 | 1 | 397 | 62 | 68% | 6.4 |
| Medical Director | 0 | 1 | 1 | 195 | 39 | 43% | 5 |
| Other Physician | 0 | 1 | 1 | 156 | 39 | 43% | 4 |
| Occupational Therapy Assistant | 0 | 2 | 2 | 96 | 33 | 36% | 2.7 |
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total census
205 residents
Residents by payment source
Medicare
31 residents (15.1%)
Medicaid
161 residents (78.5%)
Private pay or other
13 residents (6.3%)
Programs & Services
Residents' Group
Residents meet regularly to discuss policies, care quality, and activities
Active Resident Council
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
9.3
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
9.3
5% better than State averageState average: 9.8
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
13.4
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
13.4
26% better than State averageState average: 18.1
Long-stay resident measures
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
11.9%
Percent of long-stay residents whose need for help with daily activities has increased
11.9%
28% better than State averageState average: 16.4%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
13.2%
Percent of long-stay residents whose ability to move independently worsened
13.2%
20% better than State averageState average: 16.6%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
15.1%
Percent of low risk long-stay residents who lose control of their bowels or bladder
15.1%
29% better than State averageState average: 21.4%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
1.1%
Percent of long-stay residents experiencing one or more falls with major injury
1.1%
63% better than State averageState average: 3.0%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
14.4%
Percent of long-stay high risk residents with pressure ulcers
14.4%
101% worse than State averageState average: 7.2%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
4.1%
Percent of long-stay residents with a urinary tract infection
4.1%
194% worse than State averageState average: 1.4%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
5.9%
Percent of long-stay residents who lose too much weight
5.9%
In line with State averageState average: 6.1%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
5.0%
Percent of long-stay residents who have depressive symptoms
5.0%
72% better than State averageState average: 18.1%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
12.8%
Percent of long-stay residents who received an antipsychotic medication
12.8%
In line with State averageState average: 12.6%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
92.2%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
92.2%
In line with State averageState average: 91.4%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
96.5%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
96.5%
In line with State averageState average: 95.2%
Short-stay resident measures
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
58.9%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
58.9%
23% worse than State averageState average: 76.6%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
1.5%
Percent of short-stay residents who newly received an antipsychotic medication
1.5%
19% worse than State averageState average: 1.3%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
58.1%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
58.1%
26% worse than State averageState average: 78.8%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Financial Trends
Historical financial and operational data for Cliffside Rehabilitation & Residential Health Care Center based on CMS SNF Cost Reports.
Occupancy Rate
94.5%
↑ 4.5pp vs 2022
Net Income
$840,307
↓ ~$862K vs 2022
Total Payroll
$21,980,440
↑ ~$1.1M vs 2022
Profit Margin
1.9%
↓ 2.3pp vs 2022
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