Clove Lakes Healthcare and Rehabilitation Center

Assisted Living Home

Clove Lakes Healthcare and Rehabilitation Center

25 Fanning St, Staten Island, NY 10314 View Map
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Overview of Clove Lakes Healthcare and Rehabilitation Center

Welcome to Clove Lakes Healthcare and Rehabilitation Center, nestled in Staten Island, NY, where exceptional care and dynamic living converge. Offering a wide range of services, including short-term rehab, long-term care, memory care, a pulmonary program, and a diabetes program, Clove Lakes is dedicated to enhancing the well-being of every resident. Specializing in compassionate memory care, it provides tailored support for individuals with Alzheimer’s, dementia, or other cognitive impairments, ensuring a nurturing and secure environment.

Residents can choose from beautifully appointed accommodations, designed for comfort and individuality, and enjoy a range of amenities such as three delicious, healthy meals daily, housekeeping, and engaging social programs. From arts and crafts and music therapy to interactive technology and intergenerational programs, every day at Clove Lakes is filled with enriching activities and joyful experiences. Here, every moment is crafted to inspire, uplift, and celebrate life.

Managed by Natalie Yakovleva

Executive Director / Administrator, LNHA

Natalie Yakovleva serves as Executive Director and Administrator at Clove Lakes Healthcare and Rehabilitation Center. She is dedicated to providing the highest quality of care and improving the quality of life for all patients and residents. Under her leadership, the community continually strives for excellence in healthcare delivery.

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info Official CMS rating based on health inspections, staffing and quality measures.
4/5
New York average: 3.1/5
Health Inspection Info Official CMS rating based on deficiencies found during state health inspections.
3/5
New York average: 2.8/5
Staffing Info Official CMS rating based on nurse staffing hours per resident per day.
2/5
New York average: 2.7/5
Quality Measures Info Official CMS rating based on clinical outcomes for residents.
5/5
New York average: 3.8/5

Nursing care per resident

Info Average daily nursing hours per resident (adjusted for acuity). Higher values indicate more nursing time per resident.
2h 45m per day

This home provides 23% less nursing time per resident than the state average.

New York average: 3h 35m per day

Capacity and availability

High-capacity home

May provide extensive amenities, services and programs.

Total beds 576

This home usually has availability

Lower occupancy suggests more openings may be available.

Lower demand than the New York average
Occupancy rate 65.7%
Residents per day (avg) 483
Occupancy rate
65.7%
Residents per day (avg)
483

Who this home usually serves

TYPE OF STAY

Mix of rehab and long-term care

This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.

Breakdown by payment type

Medicare

40% of new residents, usually for short-term rehab.

Typical stay 1 - 2 months

Private pay

51% of new residents, often for short stays.

Typical stay 2 - 3 months

Medicaid

9% of new residents, often for long-term daily care.

Typical stay 2 years

Finances and operations

Proprietary home
Individual
Home revenue
$71.2M
Profit
$1.9M
Proprietary home Individual
Home revenue
$71,158,747.00
Profit
$1,919,023.00
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$27.9M
39.1% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$41.4M
Total costs $69.2M
Bed community size
576-bed community
A large-scale community that may provide a wide range of amenities, services, and structured programs.
Walk Score
Walk Score: 74 / 100
Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.
BBB Rating
BBB Rating: A- (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work

About this community

Facility Type
Nursing Home

Additional licensing details

County: Richmond
Awards: 4 Stars Overall, 5 Stars in Quality Measures

Ownership & operating entity

Clove Lakes Healthcare and Rehabilitation Center is legally operated by Clove Lakes Health Care and Rehabilitation Center, Inc (For Profit).

Care Services

Nursing Services
Rehabilitation Services
Memory Care
Licensed Nurses/CNAs
Short-Term Rehab

All Levels of Care

Short-Term Rehab
Long-Term Care
Memory Care Program
Pulmonary Program
Diabetes Program

Programs & Activities

Specific Programs
Short-Term Rehab, Long-Term Care, Memory Care Program, Pulmonary Program, Diabetes Program, Genetic drug matching and testing

What does this home offer?

Building type icon
Building type icon

Building Type: High-rise

Types of Care at Clove Lakes Healthcare and Rehabilitation Center

Assisted Living
Contact Clove Lakes Healthcare and Rehabilitation Center

Inspection History

In New York, the Department of Health, Office of Aging and Long Term Care performs unannounced onsite inspections to monitor compliance with state and federal healthcare regulations.

10 inspections

5 with citations, 5 without citations

17 on-site complaint investigations

194 complaints

39 complaints per 100 occupied beds

Formal expressions of dissatisfaction or concern made by residents, or their families regarding various aspects of the care, services, and environment provided.

Latest inspection

Date:February 13, 2025
Type:Complaint Investigation

25 total citations

21 health citations 4 life safety citations

Citations indicate regulatory violations. A higher number implies the facility had several areas requiring improvement.

35 deficiencies

Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.

2 enforcement actions

Penalties or interventions imposed by state regulators when facilities do not comply with quality, safety or regulatory standards.

November 10, 2022: Stipulation & Order #NH-23-005

Quality of Care

February 24, 2021: Stipulation & Order #NH-21-104

Quality of Care

Compare Assisted Living around Richmond County

The information below is reported by the New York State Department of Health.
Clove Lakes Healthcare and Rehabilitation Center
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

IL

Independent Living For self-sufficient seniors seeking community and minimal assistance.

MC

Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

SNF

Nursing Homes 24/7 care needed

Staten Island (Manor Heights)
576
No
A-
74
DEMISAY, BERNADETTE
65.7%
$68,110,890.00
$27,850,878.00
40.9%
483.30
4/5
2.7550
3/5
2/5
5/5
-
23
+82%
-23%
-26%
The Veranda Assisted Living
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

IL

Independent Living For self-sufficient seniors seeking community and minimal assistance.

MC

Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

SNF

Nursing Homes 24/7 care needed

Staten Island (Mid Island)
363
Yes
-
45
Baywood LLC
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
The Brielle
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

IL

Independent Living For self-sufficient seniors seeking community and minimal assistance.

MC

Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

SNF

Nursing Homes 24/7 care needed

Staten Island (Mid Island)
188
Yes
-
30
Seaview Senior Living Housing Development Fund Corporation
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
Bayside Manor
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

IL

Independent Living For self-sufficient seniors seeking community and minimal assistance.

MC

Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

SNF

Nursing Homes 24/7 care needed

Flushing (Bayside)
15
No
-
93
-
77.9%
$5,346,676.00
$1,758,176.00
32.9%
34.40
1/5
2.4033
1/5
1/5
4/5
1
-
-
-33%
-12%
Esplanade Staten Island
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

IL

Independent Living For self-sufficient seniors seeking community and minimal assistance.

MC

Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

SNF

Nursing Homes 24/7 care needed

Staten Island (Bulls Head)
-
No
-
85
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-

Places of interest near Clove Lakes Healthcare and Rehabilitation Center

Address 5.7 miles from city center

Address 25 Fanning St, Staten Island, NY 10314

Calculate Travel Distance to Clove Lakes Healthcare and Rehabilitation Center

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Address

Staffing Data

Source: CMS Payroll-Based Journal (Q2 2025)

451
Total Staff
434
Employees
17
Contractors
181,802
Total Hours (Quarter)
259
Avg Staff/Day
7.7
Avg Shift (hrs)
Nursing Staff Breakdown
Role Count Avg Shift (hrs) Uses Contractors?
Registered Nurse1027.9 Yes
Licensed Practical Nurse537.9 Yes
Certified Nursing Assistant2007.8 Yes
Staff by Category
Administration
1 staff
8hs shift avg
Nursing Staff
358 staff
7.8hs shift avg
Physicians & Practitioners
9 staff
8hs shift avg
Therapy Services
55 staff
7.2hs shift avg
Activities & Recreation
1 staff
3.1hs shift avg
Social Services
3 staff
7.7hs shift avg
Dietary Services
13 staff
7hs shift avg
Other Services
11 staff
7.6hs shift avg
Contractor Analysis
2.2%
of total hours from contractors
4,082 contractor hours this quarter
Certified Nursing Assistant: 1 Licensed Practical Nurse: 4 Registered Nurse: 8 Dental Services Staff: 1 Clinical Nurse Specialist: 1 Physical Therapy Aide: 1 Qualified Social Worker: 1
Role Employees Contractors Total Staff Total Hours Days Worked % of Days Avg Shift (hrs)
Certified Nursing Assistant199120089,56591100%7.8
Registered Nurse94810236,35891100%7.9
Licensed Practical Nurse4945322,01291100%7.9
Physical Therapist4404416,38491100%7.1
Other Dietary Services Staff130133,92591100%7
Clinical Nurse Specialist7183,6927987%8
Dental Services Staff8192,5037582%7.5
RN Director of Nursing3031,5657582%8.3
Speech Language Pathologist3031,3567886%7.3
Mental Health Service Worker2029366571%8
Other Social Services Staff2029086470%7.7
Physical Therapy Aide1127455459%8
Occupational Therapy Aide4045867077%7.3
Nurse Practitioner1014806066%8
Administrator1014645864%8
Respiratory Therapy Technician2022793235%7.1
Qualified Activities Professional101371213%3.1
Qualified Social Worker011922%4.3

Health Inspection History

Inspections
Total health inspections 4

New York average 3.6


Last Health inspection on Feb 2025

Total health citations 23
Citations per inspection
5.75

Health citations are formal notices following inspections when they fail to comply with safety and care standards.

17 of 23 citations resulted from standard inspections; and 6 of 23 resulted from complaint investigations.

Breakdown of citation severity (last 3 years)
Critical Health citations More info 0
100% better than New York average

New York average: 0.2


Serious Health citations More info 0
100% better than New York average

New York average: 0.2

0 critical citations More info New York average: 0.2

0 serious citations More info New York average: 0.2

23 moderate citations More info New York average: 17.4

0 minor citations More info New York average: 0.7
Citations history (last 3 years)
Care Planning moderate citation Feb 13, 2025
Corrected

Pharmacy moderate citation Oct 16, 2024
Corrected

Pharmacy moderate citation Oct 16, 2024
Corrected

Quality of Care moderate citation Oct 16, 2024
Corrected

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Ownership: For-Profit Corporation
Part of: Infinite Care
Resident Census by Payment Source
432 Total Residents
Medicare 87 (20.1%)
Medicaid 238 (55.1%)
Private Pay/Other 107 (24.8%)
Programs & Services
Residents' Group
Family Engagement

Active councils help families stay involved in care decisions and facility operations.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 6.3
36% better than New York average

New York average: 9.8

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 14.3
21% better than New York average

New York average: 18.1

Long-stay resident measures
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 8.4%
49% better than New York average

New York average: 16.4%

Walking Ability Worsened Info Percent of long-stay residents whose ability to move independently worsened 8.5%
49% better than New York average

New York average: 16.6%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 25.9%
21% worse than New York average

New York average: 21.4%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 1.2%
61% better than New York average

New York average: 3.0%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 8.4%
17% worse than New York average

New York average: 7.2%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 0.9%
38% better than New York average

New York average: 1.4%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 5.0%
18% better than New York average

New York average: 6.1%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 45.0%
149% worse than New York average

New York average: 18.1%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 6.7%
47% better than New York average

New York average: 12.6%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 72.0%
21% worse than New York average

New York average: 91.4%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 81.8%
14% worse than New York average

New York average: 95.2%

Short-stay resident measures
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 31.8%
58% worse than New York average

New York average: 76.6%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 0.4%
72% better than New York average

New York average: 1.3%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 37.9%
52% worse than New York average

New York average: 78.8%

Guides for Better Senior Living

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Community First Choice Option

NY Medicaid CFCO

Age 65+ or disabled, New York resident, Medicaid- eligible, care need (not necessarily nursing home level).

~$2,829/month (300% FBR, individual).

$30,182 (individual, higher due to NY Medicaid expansion).

Higher asset limit; urban density increases demand.

Expanded In-Home Services for the Elderly Program (EISEP)

NY EISEP

Age 60+, New York resident, at risk of decline but not nursing home level.

~$2,500/month (individual, varies).

$15,000 (individual).

Cost-sharing required above certain income; urban/rural balance.

Senior Citizen Rent Increase Exemption (SCRIE)

NY SCRIE

Age 62+, NYC resident, live in rent-controlled/stabilized apartment, spend >1/3 of income on rent.

$50,000/year (household).

No strict asset cap, but income-focused eligibility.

Limited to NYC’s rent-regulated units; high demand in urban areas.

Senior Citizen Homeowners’ Exemption (SCHE)

NY SCHE

Age 65+, NYC resident, own and live in a 1-3 family home, co-op, or condo.

$58,399/year (household).

No strict asset cap, income-driven eligibility.

Applies only in NYC; excludes large apartment buildings.

New York Foundation for Senior Citizens (NYFSC) Home Sharing Program

NYFSC Home Sharing

One participant must be 60+ (host or guest), NYC resident, able to share living space.

No strict limit, but targets those needing cost relief.

Not applicable; focus on housing need.

Primarily NYC-focused; limited slots due to demand.

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