Clove Lakes Healthcare and Rehabilitation Center

Clove Lakes Healthcare and Rehabilitation Center is an Assisted Living Home in New York State

Clove Lakes Healthcare and… is an Assisted Living Home in New York State

Clove Lakes Healthcare and Rehabilitation Center

25 Fanning St, Staten Island, NY 10314 View Map

Clove Lakes Healthcare and Rehabilitation Center is an Assisted Living Home in New York State

Clove Lakes Healthcare and… is an Assisted Living Home in New York State

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Overview of Clove Lakes Healthcare and Rehabilitation Center

Welcome to Clove Lakes Healthcare and Rehabilitation Center, nestled in Staten Island, NY, where exceptional care and dynamic living converge. Offering a wide range of services, including short-term rehab, long-term care, memory care, a pulmonary program, and a diabetes program, Clove Lakes is dedicated to enhancing the well-being of every resident. Specializing in compassionate memory care, it provides tailored support for individuals with Alzheimer’s, dementia, or other cognitive impairments, ensuring a nurturing and secure environment.

Residents can choose from beautifully appointed accommodations, designed for comfort and individuality, and enjoy a range of amenities such as three delicious, healthy meals daily, housekeeping, and engaging social programs. From arts and crafts and music therapy to interactive technology and intergenerational programs, every day at Clove Lakes is filled with enriching activities and joyful experiences. Here, every moment is crafted to inspire, uplift, and celebrate life.

(718) 289-7900

Managed by Natalie Yakovleva

Executive Director / Administrator, LNHA

Natalie Yakovleva serves as Executive Director and Administrator at Clove Lakes Healthcare and Rehabilitation Center. She is dedicated to providing the highest quality of care and improving the quality of life for all patients and residents. Under her leadership, the community continually strives for excellence in healthcare delivery.

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Nurse hours per resident 2.76/day
Overall rating Info Official CMS rating based on health inspections, staffing and quality measures.
4/5
Health Inspection Info Official CMS rating based on deficiencies found during state health inspections.
3/5
Staffing Info Official CMS rating based on nurse staffing hours per resident per day.
2/5
Quality Measures Info Official CMS rating based on clinical outcomes for residents.
5/5

Capacity and availability

High-capacity home

May provide extensive amenities, services and programs.

Total beds 576

This home usually has availability

Lower occupancy suggests more openings may be available.

Lower demand than the New York average
Occupancy rate 65.7%
Residents per day (avg) 483
Occupancy rate
65.7%
Residents per day (avg)
483

Who this home usually serves

TYPE OF STAY

Mix of rehab and long-term care

This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.

Breakdown by payment type

Medicare

40% of new residents, usually for short-term rehab.

Typical stay 1 - 2 months

Private pay

51% of new residents, often for short stays.

Typical stay 2 - 3 months

Medicaid

9% of new residents, often for long-term daily care.

Typical stay 2 years

Finances and operations

Proprietary home
Individual
Home revenue
$71.2M
Profit
$1.9M
Proprietary home Individual
Home revenue
$71,158,747.00
Profit
$1,919,023.00
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$27.9M
39.1% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$41.4M
Total costs $69.2M
Bed community size
576-bed community
A large-scale community that may provide a wide range of amenities, services, and structured programs.
Walk Score
Walk Score: 74 / 100
Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.
BBB Rating
BBB Rating: A- (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work

About this community

Facility Type
Nursing Home

Additional licensing details

County: Richmond

Ownership & operating entity

Clove Lakes Healthcare and Rehabilitation Center is legally operated by Clove Lakes Health Care and Rehabilitation Center, Inc (For Profit).

What does this home offer?

Building type icon
Building type icon

Building Type: High-rise

Types of Care at Clove Lakes Healthcare and Rehabilitation Center

Assisted Living
Contact Clove Lakes Healthcare and Rehabilitation Center

Inspection History

In New York, the Department of Health, Office of Aging and Long Term Care performs unannounced onsite inspections to monitor compliance with state and federal healthcare regulations.

10 inspections

5 with citations, 5 without citations

17 on-site complaint investigations

New York average: 9 inspections (5 with citations), 15 on-site complaint investigations

194 complaints

39 complaints per 100 occupied beds

New York average: 49.9 complaints per 100 occupied beds

Formal expressions of dissatisfaction or concern made by residents, or their families regarding various aspects of the care, services, and environment provided.

New York average: 118 complaints

25 total citations

21 health citations 4 life safety citations

Citations indicate regulatory violations. A higher number implies the facility had several areas requiring improvement.

New York average: 24 citations

New York average: 20 health citations

New York average: 4 life safety citations

2 enforcement actions

Penalties or interventions imposed by state regulators when facilities do not comply with quality, safety or regulatory standards.

November 10, 2022: Stipulation & Order #NH-23-005

Quality of Care

February 24, 2021: Stipulation & Order #NH-21-104

Quality of Care

Comparison Chart

The information below is reported by the New York State Department of Health.
Compare Assisted Living around Richmond County
Clove Lakes Healthcare and Rehabilitation Center
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

IL

Independent Living For self-sufficient seniors seeking community and minimal assistance.

MC

Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

SNF

Nursing Homes 24/7 care needed

Staten Island
576
No
A-
74
DEMISAY, BERNADETTE
65.7%
$68,110,890.00
$27,850,878.00
40.9%
483.30
4/5
2.7550
3/5
2/5
5/5
-
The Veranda Assisted Living
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

IL

Independent Living For self-sufficient seniors seeking community and minimal assistance.

MC

Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

SNF

Nursing Homes 24/7 care needed

Staten Island
363
Yes
-
45
Baywood LLC
-
-
-
-
-
-
-
-
-
-
-
The Brielle
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

IL

Independent Living For self-sufficient seniors seeking community and minimal assistance.

MC

Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

SNF

Nursing Homes 24/7 care needed

Staten Island
188
Yes
-
30
Seaview Senior Living Housing Development Fund Corporation
-
-
-
-
-
-
-
-
-
-
-
Bayside Manor
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

IL

Independent Living For self-sufficient seniors seeking community and minimal assistance.

MC

Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

SNF

Nursing Homes 24/7 care needed

Flushing
15
No
-
93
-
77.9%
$5,346,676.00
$1,758,176.00
32.9%
34.40
1/5
2.4033
1/5
1/5
4/5
1
Esplanade Staten Island
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

IL

Independent Living For self-sufficient seniors seeking community and minimal assistance.

MC

Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

SNF

Nursing Homes 24/7 care needed

Staten Island
-
No
-
85
-
-
-
-
-
-
-
-
-
-
-
-

Places of interest near Clove Lakes Healthcare and Rehabilitation Center

Address 5.7 miles from city center

Address 25 Fanning St, Staten Island, NY 10314

Calculate Travel Distance to Clove Lakes Healthcare and Rehabilitation Center

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Address

Staffing Data

Source: CMS Payroll-Based Journal (Q2 2025)

451
Total Staff
434
Employees
17
Contractors
181,802
Total Hours (Quarter)
259
Avg Staff/Day
7.7
Avg Shift (hrs)
Nursing Staff Breakdown
Role Count Avg Shift (hrs) Uses Contractors?
Registered Nurse1027.9 Yes
Licensed Practical Nurse537.9 Yes
Certified Nursing Assistant2007.8 Yes
Staff by Category
Administration
1 staff
8hs shift avg
Nursing Staff
358 staff
7.8hs shift avg
Physicians & Practitioners
9 staff
8hs shift avg
Therapy Services
55 staff
7.2hs shift avg
Activities & Recreation
1 staff
3.1hs shift avg
Social Services
3 staff
7.7hs shift avg
Dietary Services
13 staff
7hs shift avg
Other Services
11 staff
7.6hs shift avg
Contractor Analysis
2.2%
of total hours from contractors
4,082 contractor hours this quarter
Certified Nursing Assistant: 1 Licensed Practical Nurse: 4 Registered Nurse: 8 Dental Services Staff: 1 Clinical Nurse Specialist: 1 Physical Therapy Aide: 1 Qualified Social Worker: 1
Role Employees Contractors Total Staff Total Hours Days Worked % of Days Avg Shift (hrs)
Certified Nursing Assistant199120089,56591100%7.8
Registered Nurse94810236,35891100%7.9
Licensed Practical Nurse4945322,01291100%7.9
Physical Therapist4404416,38491100%7.1
Other Dietary Services Staff130133,92591100%7
Clinical Nurse Specialist7183,6927987%8
Dental Services Staff8192,5037582%7.5
RN Director of Nursing3031,5657582%8.3
Speech Language Pathologist3031,3567886%7.3
Mental Health Service Worker2029366571%8
Other Social Services Staff2029086470%7.7
Physical Therapy Aide1127455459%8
Occupational Therapy Aide4045867077%7.3
Nurse Practitioner1014806066%8
Administrator1014645864%8
Respiratory Therapy Technician2022793235%7.1
Qualified Activities Professional101371213%3.1
Qualified Social Worker011922%4.3

Health Inspection History

Source: CMS Health Citations (Jan 2020 – Feb 2025)

4
Inspections
23
Total Citations
0
Critical (J-L)
0
Serious (G-I)
5.75
Citations/Inspection
Feb 2025
Last Inspection
Citation Severity Distribution
Minor (A-C)
0
Moderate (D-F)
23
Serious (G-I)
0
Critical (J-L)
0
What do these levels mean?
Top Deficiency Categories
Quality of Life & Care
4
17% of total
Pharmacy Services
4
17% of total
Infection Control
2
9% of total
Resident Rights
2
9% of total
Abuse, Neglect & Exploitation
1
4% of total
Citation Sources
Standard Inspections 17
Complaint Investigations 6
State Comparison (NY)
Citations
23
New York average: 18.5
Critical Citations
0
New York average: 0.2
Recent Citations (Last 3 Years)
DateSeverity ?CategoryTagStatus
Feb 13, 2025 D Care PlanningF0656 Corrected
Oct 16, 2024 D PharmacyF0755 Corrected
Oct 16, 2024 D PharmacyF0760 Corrected
Oct 16, 2024 D Quality of CareF0684 Corrected
Oct 16, 2024 D Care PlanningF0641 Corrected
Oct 16, 2024 D Care PlanningF0644 Corrected
Oct 16, 2024 D Care PlanningF0656 Corrected
Oct 16, 2024 D Care PlanningF0657 Corrected
Oct 16, 2024 D Care PlanningF0658 Corrected
Oct 16, 2024 D Resident RightsF0552 Corrected
Nov 10, 2022 D Abuse/NeglectF0604 Corrected
Nov 10, 2022 D Infection ControlF0880 Corrected
Nov 10, 2022 D Nursing ServicesF0711 Corrected
Nov 10, 2022 E NutritionF0812 Corrected
Nov 10, 2022 D PharmacyF0756 Corrected
Nov 10, 2022 D Quality of CareF0689 Corrected
Nov 10, 2022 E Quality of CareF0695 Corrected
Nov 10, 2022 D Care PlanningF0657 Corrected
Jan 23, 2020 E Infection ControlF0880 Corrected
Jan 23, 2020 D PharmacyF0761 Corrected
Jan 23, 2020 D Quality of CareF0697 Corrected
Jan 23, 2020 D Care PlanningF0641 Corrected
Jan 23, 2020 D Resident RightsF0582 Corrected

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Ownership: For-Profit Corporation
Part of: Infinite Care
Resident Census by Payment Source
432 Total Residents
Medicare 87 (20.1%)
Medicaid 238 (55.1%)
Private Pay/Other 107 (24.8%)
Programs & Services
Residents' Group
Family Engagement

Active councils help families stay involved in care decisions and facility operations.

Quality Measures

CMS quality measures assess care quality for long-stay and short-stay residents. Lower percentages generally indicate better outcomes for most measures.

Source: CMS Nursing Home Compare (Data as of Jan 2026)

High-Risk Clinical Events
6.3 Score
36% better than avg New York avg: 9.8

Composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and ADL decline

Functional Decline
14.3 Score
21% better than avg New York avg: 18.1

Composite score based on ADL decline, walking ability decline, and incontinence

Long-Stay Resident Measures

Measures for residents who stay 101 days or more. For most measures, lower percentages indicate better care.

Need for Help with Daily Activities Increased
8.4%
Lost Too Much Weight
5.0%
Urinary Tract Infection
0.9%
Depressive Symptoms
45.0%
Falls with Major Injury
1.2%
Pneumococcal Vaccine
72.0%
Antipsychotic Use
6.7%
Walking Ability Worsened
8.5%
Influenza Vaccine
81.8%
High Risk Residents with Pressure Ulcers
8.4%
Low Risk Long-Stay Residents with Bowel/Bladder Incontinence
25.9%
Short-Stay Resident Measures

Measures for residents who stay 100 days or less (typically rehabilitation patients).

Pneumococcal Vaccine
31.8% 58% worse than avg New York: 76.6%
Short-Stay Residents Who Received a New Antipsychotic Medication
0.4% 72% better than avg New York: 1.3%
Influenza Vaccine
37.9% 52% worse than avg New York: 78.8%

Guides for Better Senior Living

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Claim What’s Yours: Financial Aid for New York Seniors

Program
State Program Name
Eligibility
Benefits
Community First Choice Option
NY Medicaid CFCO
  • General: Age 65+ or disabled, New York resident, Medicaid- eligible, care need (not necessarily nursing home level).
  • Income Limits (2025): ~$2,829/month (300% FBR, individual).
  • Asset Limits: $30,182 (individual, higher due to NY Medicaid expansion).
  • NY Specifics: Higher asset limit; urban density increases demand.
  • Services: Personal care (5-7 hours/day), respite care (240 hours/year), home modifications ($1,500 avg.), assistive technology ($500 avg.).
Expanded In-Home Services for the Elderly Program (EISEP)
  • General: Age 60+, New York resident, at risk of decline but not nursing home level.
  • Income Limits: ~$2,500/month (individual, varies).
  • Asset Limits: $15,000 (individual).
  • NY Specifics: Cost-sharing required above certain income; urban/rural balance.
  • Services: In-home care (3-5 hours/week), respite (up to 10 days/year), case management, transportation (~5 trips/month).
Senior Citizen Rent Increase Exemption (SCRIE)
  • General: Age 62+, NYC resident, live in rent-controlled/stabilized apartment, spend >1/3 of income on rent.
  • Income Limits (2025): $50,000/year (household).
  • Asset Limits: No strict asset cap, but income-focused eligibility.
  • NY Specifics: Limited to NYC’s rent-regulated units; high demand in urban areas.
  • Services: Rent freeze (e.g., covers increases of $50-$200+/month); tax credit for landlord.
Senior Citizen Homeowners’ Exemption (SCHE)
  • General: Age 65+, NYC resident, own and live in a 1-3 family home, co-op, or condo.
  • Income Limits (2025): $58,399/year (household).
  • Asset Limits: No strict asset cap, income-driven eligibility.
  • NY Specifics: Applies only in NYC; excludes large apartment buildings.
  • Services: Property tax reduction (5-50%, e.g., $500-$5,000/year based on income and property value).
New York Foundation for Senior Citizens (NYFSC) Home Sharing Program
NYFSC Home Sharing
  • General: One participant must be 60+ (host or guest), NYC resident, able to share living space.
  • Income Limits: No strict limit, but targets those needing cost relief.
  • Asset Limits: Not applicable; focus on housing need.
  • NY Specifics: Primarily NYC-focused; limited slots due to demand.
  • Services: Shared housing (reduces rent/living costs by 30-50%, e.g., $500-$1,000/month savings); optional light assistance between housemates.

Claim What’s Yours Financial Aid for New York Seniors

NY Medicaid CFCO

Community First Choice Option

Requirements:
  • General:
    Age 65+ or disabled, New York resident, Medicaid- eligible, care need (not necessarily nursing home level).
  • Income Limits (2025):
    ~$2,829/month (300% FBR, individual).
  • Asset Limits:
    $30,182 (individual, higher due to NY Medicaid expansion).
  • NY Specifics:
    Higher asset limit; urban density increases demand.
Benefits without Contact:
  • Services: Personal care (5-7 hours/day), respite care (240 hours/year), home modifications ($1,500 avg.), assistive technology ($500 avg.).
NY EISEP

Expanded In-Home Services for the Elderly Program (EISEP)

Requirements:
  • General:
    Age 60+, New York resident, at risk of decline but not nursing home level.
  • Income Limits:
    ~$2,500/month (individual, varies).
  • Asset Limits:
    $15,000 (individual).
  • NY Specifics:
    Cost-sharing required above certain income; urban/rural balance.
Benefits without Contact:
  • Services: In-home care (3-5 hours/week), respite (up to 10 days/year), case management, transportation (~5 trips/month).
NY SCRIE

Senior Citizen Rent Increase Exemption (SCRIE)

Requirements:
  • General:
    Age 62+, NYC resident, live in rent-controlled/stabilized apartment, spend >1/3 of income on rent.
  • Income Limits (2025):
    $50,000/year (household).
  • Asset Limits:
    No strict asset cap, but income-focused eligibility.
  • NY Specifics:
    Limited to NYC’s rent-regulated units; high demand in urban areas.
Benefits without Contact:
  • Services: Rent freeze (e.g., covers increases of $50-$200+/month); tax credit for landlord.
NY SCHE

Senior Citizen Homeowners’ Exemption (SCHE)

Requirements:
  • General:
    Age 65+, NYC resident, own and live in a 1-3 family home, co-op, or condo.
  • Income Limits (2025):
    $58,399/year (household).
  • Asset Limits:
    No strict asset cap, income-driven eligibility.
  • NY Specifics:
    Applies only in NYC; excludes large apartment buildings.
Benefits without Contact:
  • Services: Property tax reduction (5-50%, e.g., $500-$5,000/year based on income and property value).
NYFSC Home Sharing

New York Foundation for Senior Citizens (NYFSC) Home Sharing Program

Requirements:
  • General:
    One participant must be 60+ (host or guest), NYC resident, able to share living space.
  • Income Limits:
    No strict limit, but targets those needing cost relief.
  • Asset Limits:
    Not applicable; focus on housing need.
  • NY Specifics:
    Primarily NYC-focused; limited slots due to demand.
Benefits without Contact:
  • Services: Shared housing (reduces rent/living costs by 30-50%, e.g., $500-$1,000/month savings); optional light assistance between housemates.
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