Clove Lakes Healthcare and Rehabilitation Center

Overview of Clove Lakes Healthcare and Rehabilitation Center

Welcome to Clove Lakes Healthcare and Rehabilitation Center, nestled in Staten Island, NY, where exceptional care and dynamic living converge. Offering a wide range of services, including short-term rehab, long-term care, memory care, a pulmonary program, and a diabetes program, Clove Lakes is dedicated to enhancing the well-being of every resident. Specializing in compassionate memory care, it provides tailored support for individuals with Alzheimer’s, dementia, or other cognitive impairments, ensuring a nurturing and secure environment.

Residents can choose from beautifully appointed accommodations, designed for comfort and individuality, and enjoy a range of amenities such as three delicious, healthy meals daily, housekeeping, and engaging social programs. From arts and crafts and music therapy to interactive technology and intergenerational programs, every day at Clove Lakes is filled with enriching activities and joyful experiences. Here, every moment is crafted to inspire, uplift, and celebrate life.

(718) 289-7900 info@clovelakes.com

Staffing hours breakdown

Hours per resident per day — compared to New York state averages

Staff type	Hours / Day / Resident	vs state avg
Registered Nurse (RN) RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.	56m per day	▲ 33% State avg: 42m per day · National avg: 41m per day
LPN / LVN Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.	31m per day	▼ 33% State avg: 46m per day · National avg: 52m per day
Nurse Aide Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.	2h 8m per day	■ Avg State avg: 2h 11m per day · National avg: 2h 20m per day
Total Nursing (Weekend) Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.	3h 12m per day	■ Avg State avg: 3h 10m per day · National avg: 3h 26m per day
Physical Therapist Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.	1m per day	▼ 86% State avg: 7m per day · National avg: 4m per day
RN (Weekend) Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.	42m per day	▲ 50% State avg: 28m per day · National avg: 28m per day

Types of Care at Clove Lakes Healthcare and Rehabilitation Center

Assisted Living

576-bed community

A large-scale community that may provide a wide range of amenities, services, and structured programs.

Walk Score: 74 / 100

Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.

BBB Rating: A- (Not Accredited)

An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
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About this community

Occupancy

Occupancy rate

Lower than the New York average: 88.3%

Occupied beds

41 / 576

Average residents per home in New York 166 per day

Awards4 Stars Overall, 5 Stars in Quality Measures

Facility TypeNursing Home

CountyRichmond

Clove Lakes Healthcare and Rehabilitation Center is legally operated by Clove Lakes Health Care and Rehabilitation Center, Inc (For Profit).

Rehabilitation Services

Short-Term Rehab

Licensed Nurses/CNAs

Memory Care Program

Pulmonary Program

Diabetes Program

Specific ProgramsGenetic drug matching and testing

Since 2020 · 6 years of data 2 enforcement actions 25 citations 195 complaints 10 inspections 17 complaint investigations

Enforcement Actions Enforcement actions are formal penalties or interventions imposed by New York regulators when an assisted living residence fails to meet state care, safety, or regulatory standards. They may include stipulations and orders, civil monetary penalties, operational restrictions, or appointment of temporary management.

Since 2020

2 enforcement actions

This facility has 2 enforcement actions. 57% of New York assisted living residences have zero, and the statewide average is 0.9.

November 10, 2022 Quality of Care #NH-23-005
February 24, 2021 Quality of Care #NH-21-104

Inspection Scorecard This scorecard compares key inspection, citation, and complaint metrics at this facility against the New York state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2020 vs. New York state average

Overall vs. NY average

Latest Inspection November 18, 2025 Abbreviated Survey

Inspections State inspections evaluate whether the facility meets health and safety standards.	This Facility	NY Average	vs. NY Avg
Total inspections Combined count of all routine and focused inspections. Excludes complaint investigations.	10	9	This facility has 11% more total inspections than a typical New York assisted living residence (10 vs. NY avg 9).↑ 11% worse
Inspections with citations Inspections that resulted in at least one regulatory citation.	5	4	This facility has 25% more inspections with citations than a typical New York assisted living residence (5 vs. NY avg 4).↑ 25% worse
Inspection citation rate Percentage of inspections that resulted in at least one citation.	50%	44%	This facility has 6 percentage points higher inspection citation rate than a typical New York assisted living residence (50% vs. NY avg 44%).↑ 6% worse

Citations Citations are formal regulatory issues recorded during state inspections.	This Facility	NY Average	vs. NY Avg
Total citations Formal regulatory issues recorded by inspectors across all inspection types.	25	13	This facility has 92% more total citations than a typical New York assisted living residence (25 vs. NY avg 13).↑ 92% worse
Health citations Violations related to resident care, clinical practices, and day-to-day operations.	21	20	This facility has 5% more health citations than a typical New York assisted living residence (21 vs. NY avg 20).↑ 5% worse
Life safety citations Violations related to building safety — fire prevention, emergency egress, and similar.	4	4	This facility has life safety citations in line with the New York average (4 vs. NY avg 4).— At avg
Citations per year Average citations per year since 2020.	4.2	2.2	This facility has 91% more citations per year than a typical New York assisted living residence (4.2 vs. NY avg 2.2).↑ 91% worse
Citations per inspection Average citations per inspection.	2.5	1.4	This facility has 79% more citations per inspection than a typical New York assisted living residence (2.5 vs. NY avg 1.4).↑ 79% worse

Complaints & Investigations Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.	This Facility	NY Average	vs. NY Avg
Total complaints Formal expressions of concern made by residents, families, or staff.	195	79	This facility has 147% more total complaints than a typical New York assisted living residence (195 vs. NY avg 79).↑ 147% worse
Complaints per year Average complaints per year since 2020.	32.5	13.2	This facility has 146% more complaints per year than a typical New York assisted living residence (32.5 vs. NY avg 13.2).↑ 146% worse
Complaints per bed Size-adjusted complaint rate based on occupied beds.	0.36	0.50	This facility has 28% fewer complaints per bed than a typical New York assisted living residence (0.36 vs. NY avg 0.5).↓ 28% better
Complaint investigations On-site investigations triggered by complaints filed with New York regulators.	17	15	This facility has 13% more complaint investigations than a typical New York assisted living residence (17 vs. NY avg 15).↑ 13% worse

Inspection Reports Summary An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

The most recent inspection on November 18, 2025, found deficiencies related to the facility’s failure to ensure a resident with a mushroom allergy did not receive mushrooms, with issues noted in allergy documentation and meal ticket updates. Earlier inspections identified recurring deficiencies in care planning, including incomplete or untimely development and revision of comprehensive care plans, as well as problems with medication management and communication with residents. Complaint investigations mostly found isolated issues that were corrected, with one inconclusive abuse investigation and no enforcement actions or fines listed in the available reports. The main themes across reports involved care planning, medication administration, and resident safety practices. The pattern of deficiencies suggests ongoing challenges in these areas, with some corrections noted but no clear sustained improvement over time.

Read the full inspection reports for this facility, including detailed findings and corrective actions.

Show Inspection Reports

Employee Flu Vaccination Rate: 90%

Percentage of facility employees vaccinated against influenza.

Long-stay resident measures

Significantly above average New York avg: 4.0

Hospitalizations per 1,000 days 1.66

In line with New York average

New York average: 1.71

ED visits per 1,000 days 1.08

20% better than New York average

New York average: 1.35

Short-stay resident measures

Significantly above average New York avg: 3.5

Re-hospitalized after SNF stay 16.5%

20% better than New York average

New York average: 20.6%

Emergency department visits 10.4%

7% worse than New York average

New York average: 9.7%

Falls with major injury 0.7%

9% better than New York average

New York average: 0.8%

Ability to care for self at discharge 51.5%

In line with New York average

New York average: 53.7%

Successful return to home or community 52.6%

In line with New York average

New York average: 50.6%

What does this home offer?

Building Type: High-rise

Managed by Natalie Yakovleva

Executive Director / Administrator, LNHA

Natalie Yakovleva serves as Executive Director and Administrator at Clove Lakes Healthcare and Rehabilitation Center. She is dedicated to providing the highest quality of care and improving the quality of life for all patients and residents. Under her leadership, the community continually strives for excellence in healthcare delivery.

5.7 miles from city center Estimated distance in miles from Staten Island's city center to Clove Lakes Healthcare and Rehabilitation Center's address, calculated via Google Maps.

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Community First Choice Option

NY Medicaid CFCO

Age 65+ or disabled

General New York resident, Medicaid- eligible, care need (not necessarily nursing home level).

Income Limits (2025) ~$2,829/month 300% FBR, individual

Asset Limits $30,182 individual, higher due to NY Medicaid expansion

Higher asset limit; urban density increases demand.

Benefits

Personal care (5-7 hours/day) Respite care (240 hours/year) Home modifications ($1,500 avg.) Assistive technology ($500 avg.)

Expanded In-Home Services for the Elderly Program (EISEP)

NY EISEP

Age 60+

General New York resident, at risk of decline but not nursing home level.

Income Limits ~$2,500/month individual, varies

Asset Limits $15,000 individual

Cost-sharing required above certain income; urban/rural balance.

Benefits

In-home care (3-5 hours/week) Respite (up to 10 days/year) Case management Transportation (~5 trips/month)

Senior Citizen Rent Increase Exemption (SCRIE)

NY SCRIE

Age 62+

General NYC resident, live in rent-controlled/stabilized apartment, spend >1/3 of income on rent.

Income Limits (2025) $50,000/year household

Asset Limits No strict asset cap, but income-focused eligibility.

Limited to NYC’s rent-regulated units; high demand in urban areas.

Benefits

Rent freeze (e.g., covers increases of $50-$200+/month); tax credit for landlord

Senior Citizen Homeowners’ Exemption (SCHE)

NY SCHE

Age 65+

General NYC resident, own and live in a 1-3 family home, co-op, or condo.

Income Limits (2025) $58,399/year household

Asset Limits No strict asset cap, income-driven eligibility.

Applies only in NYC; excludes large apartment buildings.

Benefits

Property tax reduction (5-50%, e.g., $500-$5,000/year based on income and property value)

New York Foundation for Senior Citizens (NYFSC) Home Sharing Program

NYFSC Home Sharing

Age One participant must be 60+ (host or guest)

General NYC resident, able to share living space.

Income Limits No strict limit, but targets those needing cost relief.

Asset Limits Not applicable; focus on housing need.

Primarily NYC-focused; limited slots due to demand.

Benefits

Shared housing (reduces rent/living costs by 30-50%, e.g., $500-$1,000/month savings); optional light assistance between housemates

Compare Assisted Living around Richmond County

The information below is reported by the New York State Department of Health.

Filter by care type


Clove Lakes Healthcare and Rehabilitation Center	AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support. MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).	Staten Island (Manor Heights)	576	No	74	Clove Lakes Health Care And Rehabilitation Center, Inc (For Profit)	10	-	16	-	-	-	A-
The Veranda Assisted Living	AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.	Staten Island (Mid Island)	363	Yes	45	Baywood LLC	17	52.9%	12	12	0.7	-	-
The Brielle	AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.	Staten Island (Mid Island)	188	Yes	30	Seaview Senior Living Housing Development Fund Corporation	7	57.1%	5	8	1.1	-	-
Bayside Manor	AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support. MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).	Flushing (Bayside)	15	No	93	-	-	-	-	-	-	-	-

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What neighborhood is Clove Lakes Healthcare and Rehabilitation Center in?

Clove Lakes Healthcare and Rehabilitation Center is in the Manor Heights neighborhood of Staten Island.

Who is the owner of Clove Lakes Healthcare and Rehabilitation Center?

The legal owner and operator of Clove Lakes Healthcare and Rehabilitation Center is Clove Lakes Health Care and Rehabilitation Center, Inc (For Profit).

Is Clove Lakes Healthcare and Rehabilitation Center in a walkable area?

Clove Lakes Healthcare and Rehabilitation Center has a walk score of 74. Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.

What is the occupancy rate at Clove Lakes Healthcare and Rehabilitation Center?

Clove Lakes Healthcare and Rehabilitation Center's occupancy is 7%.

How many beds does Clove Lakes Healthcare and Rehabilitation Center have?

Clove Lakes Healthcare and Rehabilitation Center has 576 beds.

Has Clove Lakes Healthcare and Rehabilitation Center had any recent deficiencies or citations?

Clove Lakes Healthcare and Rehabilitation Center has had 25 recently reported deficiencies.

Are there photos of Clove Lakes Healthcare and Rehabilitation Center?

Yes — there are 5 photos of Clove Lakes Healthcare and Rehabilitation Center in the photo gallery on this page.

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