Welcome to Clove Lakes Healthcare and Rehabilitation Center, nestled in Staten Island, NY, where exceptional care and dynamic living converge. Offering a wide range of services, including short-term rehab, long-term care, memory care, a pulmonary program, and a diabetes program, Clove Lakes is dedicated to enhancing the well-being of every resident. Specializing in compassionate memory care, it provides tailored support for individuals with Alzheimer’s, dementia, or other cognitive impairments, ensuring a nurturing and secure environment.
Residents can choose from beautifully appointed accommodations, designed for comfort and individuality, and enjoy a range of amenities such as three delicious, healthy meals daily, housekeeping, and engaging social programs. From arts and crafts and music therapy to interactive technology and intergenerational programs, every day at Clove Lakes is filled with enriching activities and joyful experiences. Here, every moment is crafted to inspire, uplift, and celebrate life.
Staffing hours
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
Hours per resident per day vs New York averages
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
2 of 6 metrics below state avg
Clove Lakes Healthcare and Rehabilitation Center is legally operated by Clove Lakes Health Care and Rehabilitation Center, Inc (For Profit).
In New York, the Department of Health, Office of Aging and Long Term Care performs unannounced onsite inspections to monitor compliance with state and federal healthcare regulations.
Enforcement actions are formal penalties or interventions imposed by New York regulators when a nursing home fails to meet state or federal care, safety, or regulatory standards. They may include directed plans of correction, civil monetary penalties, denial of payment, or appointment of temporary management.
This facility has 2 enforcement actions. 33% of New York nursing homes have zero, and the statewide average is 1.6.
This scorecard compares key inspection, citation, and complaint metrics at this facility against the New York state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Citations
| This Facility | NY Average | vs. NY Avg |
|---|---|---|---|
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Total citations
Formal regulatory issues recorded by inspectors across all inspection types.
| 25 | 21 | This facility has 19% more total citations than a typical New York nursing home (25 vs. NY avg 21).↑ 19% worse |
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Health citations
Citations related to resident care, clinical practices, and day-to-day operations.
| 21 | 20 | This facility has 5% more health citations than a typical New York nursing home (21 vs. NY avg 20).↑ 5% worse |
|
Life safety citations
Citations related to building safety — fire prevention, emergency egress, and similar.
| 4 | 4 | This facility has life safety citations in line with the New York average (4 vs. NY avg 4).— At avg |
|
Citations per inspection
Average citations per inspection.
| 2.5 | 2.3 | This facility has 9% more citations per inspection than a typical New York nursing home (2.5 vs. NY avg 2.3).↑ 9% worse |
Inspections
| This Facility | NY Average | vs. NY Avg |
|---|---|---|---|
|
Total inspections
Combined count of all inspections conducted at this facility.
| 10 | 9 | This facility has had 11% more total inspections than the New York average (10 vs. NY avg 9). More inspections can mean more regulatory scrutiny rather than worse care.↑ 11% more |
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Inspections with citations
Inspections that resulted in at least one regulatory citation.
| 5 | 4 | This facility has 25% more inspections with citations than a typical New York nursing home (5 vs. NY avg 4).↑ 25% worse |
|
Inspection citation rate
Percentage of inspections that resulted in at least one citation.
| 50% | 44% | This facility has 6 percentage points higher inspection citation rate than a typical New York nursing home (50% vs. NY avg 44%).↑ 6% worse |
Complaints & Investigations
| This Facility | NY Average | vs. NY Avg |
|---|---|---|---|
|
Total complaints
Formal expressions of concern made by residents, families, or staff.
| 195 | 79 | This facility has 147% more total complaints than a typical New York nursing home (195 vs. NY avg 79).↑ 147% worse |
|
Complaints per year
Average complaints per year since 2020.
| 32.5 | 13.2 | This facility has 146% more complaints per year than a typical New York nursing home (32.5 vs. NY avg 13.2).↑ 146% worse |
|
Complaints per bed
Size-adjusted complaint rate based on occupied beds.
| 0.36 | 0.50 | This facility has 28% fewer complaints per bed than a typical New York nursing home (0.36 vs. NY avg 0.5).↓ 28% better |
|
Complaint investigations
On-site investigations triggered by complaints filed with New York regulators.
| 17 | 15 | This facility has had 13% more complaint investigations than the New York average (17 vs. NY avg 15). More inspections can mean more regulatory scrutiny rather than worse care.↑ 13% more |
How this facility protects residents through staff vaccination policies and immunization practices.
Percentage of facility employees vaccinated against influenza.
Summary of court-record activity tied to this facility, compiled from publicly available case dockets.
Source: State court e-filing records
Every lawsuit on record involving this facility since the earliest filing. Long-term volume signals overall legal exposure.
26
Lawsuits still moving through the courts. Active claims can affect day-to-day operations, settlement risk, and insurance posture.
8
Cases that have been disposed of — dismissed, settled, or decided. Shows how the facility has historically resolved disputes.
17
Year of the earliest case on record. A long history with steady filings suggests persistent issues; a recent first filing means newer exposure.
2018
Most recent filing on record. Recent activity means legal disputes are still being raised against this facility.
2026
Next scheduled court appearance on record across active cases.
Jul 16, 2026These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Number of hospitalizations per 1,000 long-stay resident days.
1.66
In line with New York averageNew York average: 1.71
Number of outpatient emergency department visits per 1,000 long-stay resident days.
1.08
20% better than New York averageNew York average: 1.35
CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
16.5%
20% better than New York averageNew York average: 20.6%
Percentage of short-stay residents who had an outpatient emergency department visit.
10.4%
7% worse than New York averageNew York average: 9.7%
Percentage of SNF residents who experience falls with major injury during their stay.
0.7%
9% better than New York averageNew York average: 0.8%
Percentage of residents at or above expected ability to care for themselves at discharge.
51.5%
In line with New York averageNew York average: 53.7%
Rate of successful return to home or community from a skilled nursing facility.
52.6%
In line with New York averageNew York average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
No pets allowed
Building Type: High-rise
0.4 miles from city center
Estimated distance in miles from Staten Island's city center to Clove Lakes Healthcare and Rehabilitation Center's address, calculated via Google Maps.
Add your location
Info below is compiled from CMS reports & the NY State Dept. of Health (NYSDOH), senior community websites & trusted data sources such as Walk Score & BBB.
Communities are listed from highest to lowest based on our ranking methodology.
The facility name. Click to view the full profile page on Assisted Living Magazine, including photos, services, and contact info.
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CMS (Centers for Medicare & Medicaid Services, the federal agency that regulates nursing homes) Overall 5-star rating — a composite of Health Inspection, Staffing, and Quality Measures scores. 5 stars = top 10% nationally. 1 star = bottom 10%. The single most important number to start with when comparing facilities.
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Care Types in This Table
NH (Nursing Home):
24/7 skilled nursing care for residents with complex, ongoing medical needs.
SNF (Skilled Nursing Facility):
Round-the-clock nursing care, often for recovery after surgery, injury, or illness.
MC (Memory Care):
Secured, specialized care for people living with Alzheimer's or dementia.
RC (Respite Care):
Short-term temporary care that gives family caregivers a break.
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Neighborhood or city area where the facility is located. Proximity to family, hospitals, and green space matters for both quality of life and ease of visitation. Consider drive time and transit access when evaluating location.
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Licensed bed capacity. Larger facilities (300+ beds) often have more specialized programs but can feel institutional. Smaller homes (under 150 beds) tend to deliver more personalized care. Compare with Avg Res/Day to understand how full the facility typically runs.
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Percentage of licensed beds filled on an average day. Color indicates financial health: green (90%+) = operationally strong, typically profitable. Amber (80–89%) = stable but leaving revenue on the table. Orange (70–79%) = financial strain likely, may struggle with fixed costs. Red (<70%) = significant distress, closure or ownership change risk increases sharply.
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This facility's occupancy rate compared to the statewide average for similar facilities. A positive number means above-average demand. Facilities running 5%+ above the state average are typically the most sought-after in their market — a strong proxy for reputation.
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CMS-adjusted total nurse hours per resident per day (RN + LPN + CNA combined). The national average is approximately 3.5 hrs. Higher is better — more direct care time per resident. Below 3.0 is a red flag. CMS weights RN hours more heavily because RNs handle complex clinical decisions that CNAs cannot.
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CMS Health Inspection star rating (1–5 stars), based on the 3 most recent annual state surveys plus any complaint investigations. This is the hardest rating to manipulate — it reflects real surveyor findings on-site. 5 stars = fewest deficiencies found. 1 star = most. It carries the heaviest weight in the Overall CMS rating.
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CMS Staffing star rating (1–5 stars), based on daily nurse staffing hours submitted to CMS via verified payroll data. Compares RN, LPN, and CNA coverage relative to resident acuity level. 5 stars = well above expected staffing. Weekend staffing is evaluated separately, as that's where many facilities quietly reduce coverage.
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CMS Quality Measures star rating (1–5 stars), based on 15 clinical outcome metrics including fall rates, pressure ulcers, antipsychotic drug use, and hospital readmissions. Captures actual resident health outcomes, not just compliance. High QM combined with low Health Inspection scores can indicate a facility with strong care but weak documentation practices.
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Registered Nurse hours per resident/day compared to the statewide average. RNs are the highest-skilled nursing staff — they assess residents, manage medications, and respond to emergencies. A value of +50% means RN coverage is 50% above the state norm. Negative values are a concern for residents with complex or acute medical needs.
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Total nursing staff hours (RN + LPN + CNA combined) per resident/day vs. the statewide average. A broader measure than RN vs State — it captures the entire care team. A facility can have high total staffing but low RN hours, meaning more aides and fewer nurses. Read both columns together for the full picture.
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Total dollar amount of federal monetary fines (civil money penalties) issued by CMS in the past 3 years. Fines are only levied for serious violations — typically actual harm to residents, repeated uncorrected deficiencies, or systemic non-compliance. Even a single fine is noteworthy. Multiple fines strongly suggest a pattern, not isolated incidents.
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Total health deficiency citations from the most recent standard inspection cycle. Minor citations (scope A–C) are common and often administrative in nature. Higher counts aren't always disqualifying, but should be read alongside Severe Citations to understand actual harm levels. Under 10 is strong for a large facility; 30+ warrants a closer look.
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Average deficiency citations per CMS inspection (survey) in the reporting window — total citations divided by the number of inspections. Lower is better; compare alongside total Citations and Severe Citations for context.
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Citations at CMS scope/severity level G or higher — G–I means actual harm occurred; J–L means residents were placed in immediate jeopardy. (D–F is potential for harm only). Examples include unaddressed falls, medication errors causing injury, neglect, or abuse.
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Average number of residents in the building on any given day, derived from annual census data. Reflects true operating scale — a 400-bed facility running 200 residents/day operates very differently from one at 390. Higher resident counts generally mean more funded staffing hours.
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Better Business Bureau rating (A+ to F). Reflects complaint history, business transparency, and how family disputes were resolved. A+ means no significant unresolved complaints. A blank (—) means the facility isn't BBB-accredited, which is common for healthcare providers and not necessarily a negative signal.
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Walk Score® (0–100). Measures walkability of the surrounding area. 90–100 = Walker's Paradise. 70–89 = Very Walkable. 50–69 = Somewhat Walkable. Below 50 = Car-Dependent. Higher scores benefit family visitors, resident outings, and staff commuting.
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The licensed owner or operator of record filed with CMS — the individual or organization legally accountable for the facility. Searching the operator name across other facilities can reveal chain or multi-site ownership, which matters: chain-operated homes tend to have more variable quality outcomes than independently run facilities.
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What the home actually collects for resident care, after contractual allowances, bad debt and discounts — not gross billings. Taken from the latest complete annual cost report, so it is comparable across homes reporting the same period. Revenue alone doesn't indicate care quality, but it funds staffing and capital reinvestment. Pair with Payroll %. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
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Staff salaries plus wage-related benefits from the latest complete annual cost report. Contract and agency labour is counted separately, under other operating costs, so a home leaning on agency staff can show a low figure here. Payroll is the cost most directly tied to care quality — compare with Payroll % for full context. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
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Payroll as a share of NET PATIENT REVENUE (not gross revenue). Both figures come from the same cost-report year. A higher figure means more of each revenue dollar goes to staff pay. Read with the Staffing star rating to judge whether spend translates into coverage — and note that homes whose patient revenue covers only part of their operation can read implausibly high. The New York average is: 55.8% Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
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CMS Certification Number: the unique federal identifier for this skilled nursing provider.
|
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Staten Island Care Center | NH MC SNF | Staten Island (Mid Island) | 300
Facility
300
NY AVG
160
Rank
#61 / 736 |
97.0%
Facility
97.0%
NY AVG
90.6%
Rank
#99 / 392 | +7% | 2.41
Facility
2.41
NY AVG
3.58
Rank
#388 / 395 | -25% | -33% | $0
Facility
$0
NY AVG
$67.6k
Rank
#1 / 398 | 10
Facility
10
NY AVG
18.5
Rank
#75 / 397 | 3.3
Facility
3.3
NY AVG
5.1
Rank
#83 / 397 | - | 291 | A+ |
45
Facility
45
NY AVG
64
Rank
#824 / 1,150 | Constance Leifer | $53.4MFiscal year ending 12/2023
Facility
$53.4MFiscal year ending 12/2023
NY AVG
$29.2M
Rank
#38 / 383 | $16.6MFiscal year ending 12/2023
Facility
$16.6MFiscal year ending 12/2023
NY AVG
$15.4M
Rank
#120 / 383 | 31.1%Fiscal year ending 12/2023
Facility
31.1%Fiscal year ending 12/2023
NY AVG
55.8%
Rank
#371 / 382 | 335561 | ||||
| Sea View Hospital, Rehabilitation Center and Home | NH SNF | Staten Island (Mid Island) | 304
Facility
304
NY AVG
160
Rank
#59 / 736 |
96.9%
Facility
96.9%
NY AVG
90.6%
Rank
#113 / 392 | +7% | 4.63
Facility
4.63
NY AVG
3.58
Rank
#32 / 395 | +54% | +29% | $0
Facility
$0
NY AVG
$67.6k
Rank
#1 / 398 | 9
Facility
9
NY AVG
18.5
Rank
#57 / 397 | 3.0
Facility
3.0
NY AVG
5.1
Rank
#59 / 397 | - | 295 | - |
14
Facility
14
NY AVG
64
Rank
#1,058 / 1,150 | Plachikkat Anantharam | $51.0MFiscal year ending 06/2024
Facility
$51.0MFiscal year ending 06/2024
NY AVG
$29.2M
Rank
#42 / 383 | $58.3MFiscal year ending 06/2024
Facility
$58.3MFiscal year ending 06/2024
NY AVG
$15.4M
Rank
#5 / 383 | 114.1%Fiscal year ending 06/2024
Facility
114.1%Fiscal year ending 06/2024
NY AVG
55.8%
Rank
#6 / 382 | 335108 | ||||
| Carmel Richmond Healthcare and Rehabilitation Center | NH MC SNF | Staten Island (Old Town Station) | 300
Facility
300
NY AVG
160
Rank
#61 / 736 |
88.4%
Facility
88.4%
NY AVG
90.6%
Rank
#312 / 392 | -2% | 2.84
Facility
2.84
NY AVG
3.58
Rank
#321 / 395 | +81% | -21% | $0
Facility
$0
NY AVG
$67.6k
Rank
#1 / 398 | 5
Facility
5
NY AVG
18.5
Rank
#15 / 397 | 2.5
Facility
2.5
NY AVG
5.1
Rank
#37 / 397 | - | 265 | - |
82
Facility
82
NY AVG
64
Rank
#422 / 1,150 | Maureen Murray | $47.5MFiscal year ending 12/2023
Facility
$47.5MFiscal year ending 12/2023
NY AVG
$29.2M
Rank
#58 / 383 | $29.3MFiscal year ending 12/2023
Facility
$29.3MFiscal year ending 12/2023
NY AVG
$15.4M
Rank
#38 / 383 | 61.8%Fiscal year ending 12/2023
Facility
61.8%Fiscal year ending 12/2023
NY AVG
55.8%
Rank
#95 / 382 | 335455 | ||||
| Eger Healthcare | NH MC RC SNF | Staten Island (Lighthouse Hill) | 378
Facility
378
NY AVG
160
Rank
#30 / 736 |
77.9%
Facility
77.9%
NY AVG
90.6%
Rank
#360 / 392 | -14% | 3.08
Facility
3.08
NY AVG
3.58
Rank
#249 / 395 | +89% | -14% | $0
Facility
$0
NY AVG
$67.6k
Rank
#1 / 398 | 22
Facility
22
NY AVG
18.5
Rank
#274 / 397 | 5.5
Facility
5.5
NY AVG
5.1
Rank
#257 / 397 | - | 294 | - |
15
Facility
15
NY AVG
64
Rank
#1,054 / 1,150 | Charles Bellmyer | $50.8MFiscal year ending 12/2023
Facility
$50.8MFiscal year ending 12/2023
NY AVG
$29.2M
Rank
#44 / 383 | $32.0MFiscal year ending 12/2023
Facility
$32.0MFiscal year ending 12/2023
NY AVG
$15.4M
Rank
#32 / 383 | 63%Fiscal year ending 12/2023
Facility
63%Fiscal year ending 12/2023
NY AVG
55.8%
Rank
#91 / 382 | 335332 |
Clove Lakes Healthcare and Rehabilitation Center is located in New York City, New York State.
Here are the financial assistance programs available to residents in New York City.
Clove Lakes Healthcare and Rehabilitation Center is in the Manor Heights neighborhood of Staten Island.
Clove Lakes Healthcare and Rehabilitation Center is legally operated by Clove Lakes Health Care and Rehabilitation Center, Inc (For Profit).
Clove Lakes Healthcare and Rehabilitation Center has a walk score of 74. Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.
Clove Lakes Healthcare and Rehabilitation Center's occupancy is 93.1%.
No, Clove Lakes Healthcare and Rehabilitation Center has a no-pet policy.
Clove Lakes Healthcare and Rehabilitation Center has 576 beds.
Clove Lakes Healthcare and Rehabilitation Center has had 25 reported citations since 2020 according to records from New York State Department of Health (NYSDOH).
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