Inspection Reports for Community Nursing and Rehabilitation Center
IN, 46218
Back to Facility ProfileInspection Report Summary
The most recent inspection on July 8, 2025, found the facility in compliance based on a paper review of the prior Post Survey Revisit. Earlier inspections showed a pattern of deficiencies primarily related to environmental maintenance, cleanliness, and providing a homelike environment, as well as Life Safety Code issues such as obstructed egress, door latching, and fire safety equipment maintenance. Complaint investigations were mostly unsubstantiated or corrected, with one substantiated complaint in April 2025 involving resident dignity, abuse prevention, medication administration, and infection control deficiencies. No fines, immediate jeopardy findings, or license actions were listed in the available reports. The facility’s recent clean inspection suggests some improvement following earlier citations, though Life Safety Code and environmental issues appeared repeatedly over time.
Deficiencies (last 4 years)
Deficiencies are regulatory violations found during state inspections.
Deficiencies per year
Census
Based on a June 2025 inspection.
Census over time
| Description | Severity |
|---|---|
| Failed to maintain a resident's room in good repair contributing to an allegation of abuse. | Level of Harm - Minimal harm or potential for actual harm |
| Failed to timely report an allegation of staff to resident abuse to the Executive Director and Indiana Department of Health. | Level of Harm - Minimal harm or potential for actual harm |
| Failed to provide incontinent care timely for a dependent resident. | Level of Harm - Minimal harm or potential for actual harm |
| Failed to transport a resident in a wheelchair safely and failed to provide adequate monitoring for a resident who exited the facility without a responsible party. | Level of Harm - Minimal harm or potential for actual harm |
| Failed to provide oxygen as ordered and maintain oxygen tubing and humidifier bottle in a sanitary manner. | Level of Harm - Minimal harm or potential for actual harm |
| Name | Title | Context |
|---|---|---|
| CNA 2 | Certified Nursing Assistant | Named in allegation of pushing Resident D and involved in abuse investigation |
| Director of Nursing Services | DNS | Provided investigation files and interviews related to abuse and care deficiencies |
| Assistant Director of Nursing Services | ADNS | Provided incontinent care and oxygen equipment maintenance for Resident F |
| Regional Director of Clinical Services | RDCS | Provided interviews and policy information related to abuse reporting and resident transport |
| Housekeeping Supervisor | HS | Observed and reported structural damage in Resident D's room |
| Description | Severity |
|---|---|
| Failure to provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | Level of Harm - Actual harm |
| Name | Title | Context |
|---|---|---|
| Director of Nursing | Director of Nursing | Interviewed regarding medication administration failures and facility expectations |
| Executive Director | Executive Director | Interviewed regarding facility policies and documentation related to medication administration |
| Corporate Nurse | Corporate Nurse | Interviewed regarding facility policies and standards of practice for medication administration |
| Description | Severity |
|---|---|
| Failed to ensure a resident's choice was honored pertaining to selection of food items for 1 of 3 residents reviewed for resident rights (Resident B). | Level of Harm - Minimal harm or potential for actual harm |
| Failed to timely implement a podiatry recommendation for 1 of 3 residents reviewed for foot care (Resident E). | Level of Harm - Minimal harm or potential for actual harm |
| Name | Title | Context |
|---|---|---|
| Certified Nurse Aide 2 | Certified Nurse Aide | Named in resident rights deficiency for refusing resident's request for chocolate milk |
| Licensed Practical Nurse 3 | Licensed Practical Nurse | Witnessed interaction between CNA 2 and Resident B |
| Executive Director | Executive Director | Interviewed regarding staff education on resident choice and preferences |
| Director of Nursing | Director of Nursing | Interviewed regarding podiatry recommendation processing and Resident E's foot care |
| Description | Severity |
|---|---|
| Failed to ensure cleanliness of the kitchen, including dirty floors, food debris in dishwasher drain, and dust on walls and shelves. | SS=F |
| Failed to provide a homelike environment for 3 of 5 residents, including missing paint, holes in call light box coverings, and dust on resident's fan. | SS=D |
| Name | Title | Context |
|---|---|---|
| Paige Metzler | Executive Director | Interviewed regarding kitchen cleanliness and homelike environment policies; named in findings and corrective action plans. |
| Culinary Manager | Culinary Manager | Conducted kitchen tour and observations related to cleanliness deficiencies. |
| Description | Severity |
|---|---|
| Means of egress were obstructed by stored items in corridors. | SS=F |
| Stairwell exit door on second floor had incorrect keypad code posted. | SS=E |
| Items stored in first floor exit stairwell interfered with egress. | SS=E |
| Failed to document monthly testing for 1 of 4 battery backup emergency lights. | SS=D |
| Failed to ensure preventative maintenance for all battery operated smoke alarms in resident rooms. | SS=C |
| Stairwell door on second floor did not latch properly, compromising smoke barrier. | SS=E |
| Curtain obstructed sprinkler spray pattern in second floor Activities Office. | SS=E |
| Rusted sprinkler head in visitor's restroom behind reception desk not replaced. | SS=D |
| Therapy room door lacked positive latching mechanism to secure door closed. | SS=E |
| Corridor walls near mechanical room did not resist transfer of smoke due to HVAC return not flush with grill. | SS=E |
| One set of smoke barrier doors failed to fully self-close due to malfunctioning door coordinator. | SS=E |
| Failed to conduct quarterly fire drills at unexpected times on third shift for four calendar quarters. | SS=C |
| Rolling steel fire door in kitchen did not operate automatically and was awaiting repair/replacement. | SS=E |
| Incomplete written record of monthly testing of emergency generator starting batteries for 11 of 12 months. | SS=F |
| Extension cord used as substitute for fixed wiring in first floor dining room. | SS=E |
| Name | Title | Context |
|---|---|---|
| Maintenance Director | Interviewed and involved in findings and corrective actions throughout the report | |
| Executive Director | Interviewed and involved in exit conferences and corrective action plans |
| Description | Severity |
|---|---|
| Failed to honor residents' right to a dignified existence, self-determination, communication, and to exercise rights, including rough and disrespectful care by staff. | Level of Harm - Minimal harm or potential for actual harm |
| Failed to provide care and assistance to perform activities of daily living, including timely repositioning in bed and consistent showers. | Level of Harm - Minimal harm or potential for actual harm |
| Name | Title | Context |
|---|---|---|
| CNA 2 | Certified Nurse Aide | Named in multiple findings related to rough care and poor attitude towards residents |
| QMA 10 | Qualified Medication Aide | Observed during medication administration and noted failure to ensure resident was pulled up in bed |
| CNA 22 | Certified Nurse Aide | Responsible for pulling resident up in bed but failed to do so timely |
| CNA 23 | Certified Nurse Aide | Mentioned as potential assistance for repositioning resident in bed |
| Director of Nursing | Director of Nursing | Interviewed regarding ADL care policies and shower scheduling |
| Executive Director | Executive Director | Provided shower sheets indicating missed showers for Resident B |
| Description | Severity |
|---|---|
| Failed to honor residents' right to a dignified existence and respect during care, including rough handling and disrespectful behavior by staff. | Level of Harm - Minimal harm or potential for actual harm |
| Failed to follow up on grievances for residents, resulting in unresolved complaints and missing grievance documentation. | Level of Harm - Minimal harm or potential for actual harm |
| Failed to protect residents from abuse, including sexual abuse and inappropriate behaviors between residents. | Level of Harm - Minimal harm or potential for actual harm |
| Failed to maintain evidence of thorough investigation of abuse allegations. | Level of Harm - Minimal harm or potential for actual harm |
| Failed to timely refer residents with new psychiatric diagnoses for required Level 2 assessments. | Level of Harm - Minimal harm or potential for actual harm |
| Failed to provide timely assistance with activities of daily living, including repositioning in bed and consistent showers. | Level of Harm - Minimal harm or potential for actual harm |
| Failed to administer medications and treatments as ordered, including insulin, pain medication, and topical treatments. | Level of Harm - Minimal harm or potential for actual harm |
| Failed to provide safe and appropriate respiratory care by not ensuring oxygen was delivered as ordered. | Level of Harm - Minimal harm or potential for actual harm |
| Failed to provide adequate pain management with delays in administration of pain medications. | Level of Harm - Minimal harm or potential for actual harm |
| Failed to timely document behaviors and initiate new interventions for a resident with dementia exhibiting wandering and inappropriate urination. | Level of Harm - Minimal harm or potential for actual harm |
| Failed to timely follow-up on pharmacy recommendations for discontinuation of unnecessary medications. | Level of Harm - Minimal harm or potential for actual harm |
| Failed to ensure drugs and biologicals were labeled with open or expiration dates and stored properly. | Level of Harm - Minimal harm or potential for actual harm |
| Failed to ensure food was served at palatable temperatures and consistent quality as reported by residents and observed during resident council meetings. | Level of Harm - Minimal harm or potential for actual harm |
| Failed to ensure kitchen cleanliness, proper food storage, staff hygiene including beard nets, and covered trash cans. | Level of Harm - Minimal harm or potential for actual harm |
| Failed to maintain infection control practices including hand hygiene prior to eye drop administration, timely removal of bodily fluids, and use of gowns during high contact care. | Level of Harm - Minimal harm or potential for actual harm |
| Failed to promote a homelike environment with broken blinds, urine odor, and damaged walls in residents' rooms. | Level of Harm - Minimal harm or potential for actual harm |
| Name | Title | Context |
|---|---|---|
| CNA 2 | Certified Nurse Aide | Named in findings related to rough care and resident complaints. |
| LPN 25 | Licensed Practical Nurse | Administered medications and was involved in pain medication delay findings. |
| QMA 10 | Qualified Medication Aide | Observed during medication administration with infection control lapses and oxygen care. |
| RN 24 | Registered Nurse | Interviewed regarding medication labeling and expiration dates. |
| DA 15 | Dietary Aide | Observed in kitchen with food storage and hygiene violations. |
| DA 17 | Dietary Aide | Observed serving food with beard net improperly worn. |
| DM | Dietary Manager | Interviewed regarding food storage and kitchen cleanliness. |
| WS 8 | Weekend Supervisor | Involved in abuse investigation and reporting. |
| NC 12 | Nurse Consultant | Observed oxygen care and assisted with resident repositioning. |
| NC 13 | Nurse Consultant | Observed medication administration and interviewed about pain medication delays. |
| MD | Doctor of Medicine | Interviewed regarding medication administration and pharmacy recommendations. |
| ED | Executive Director | Provided policies and interviewed regarding multiple findings. |
| DON | Director of Nursing | Interviewed regarding medication administration, grievances, and infection control. |
| SSD | Social Services Director | Interviewed regarding grievance follow-up and PASRR screenings. |
| MS | Maintenance Supervisor | Interviewed regarding environmental repairs. |
| HS | Housekeeping Supervisor | Interviewed regarding room odor and cleaning. |
| Description | Severity |
|---|---|
| Failed to ensure residents' respect and dignity were maintained for multiple residents during care and dining. | SS=E |
| Failed to follow up on grievances for 2 residents reviewed. | SS=D |
| Failed to protect residents' right to be free from abuse for 2 residents reviewed. | SS=D |
| Failed to maintain evidence that an allegation of abuse was thoroughly investigated for 2 residents reviewed. | SS=D |
| Failed to timely refer a resident with a new psychiatric diagnosis for a Level 2 PASARR assessment. | SS=D |
| Failed to timely pull a resident up in bed as requested and provide consistent showers per resident preference. | SS=D |
| Failed to ensure resident's oxygen was provided as ordered. | SS=D |
| Failed to provide adequate pain control for 2 residents reviewed for pain medication. | SS=D |
| Failed to timely document behaviors and initiate new interventions for a resident with dementia exhibiting wandering and inappropriate urination. | SS=D |
| Failed to timely follow-up on pharmacy recommendations for a resident reviewed for unnecessary medications. | SS=D |
| Failed to ensure insulin medications had open and/or expiration dates on medication carts. | SS=D |
| Failed to ensure food was served at palatable temperatures for multiple residents and resident council attendees. | SS=E |
| Failed to ensure kitchen was clean and in good repair, staff contained hair, food was properly covered, labeled, dated, and trash cans were covered when not in use. | SS=F |
| Failed to ensure infection control was maintained by utilizing hand hygiene prior to administering eye drops, timely removing feces and urine from bedside table, and wearing gown while disposing bodily fluids for residents on Enhanced Barrier Precautions. | SS=D |
| Failed to promote a homelike environment by not repairing broken blinds, addressing urine odor, and repairing scraped paint in resident rooms. | SS=D |
| Name | Title | Context |
|---|---|---|
| Keshia Polston | Regional Vice President of Operations | Signed report cover page |
| CNA 2 | Named in abuse and dignity findings related to resident care and attitude | |
| LPN 5 | Licensed Practical Nurse | Named in delayed pain medication administration |
| LPN 25 | Licensed Practical Nurse | Named in delayed pain medication administration |
| QMA 10 | Qualified Medication Aide | Named in infection control and oxygen administration findings |
| RN 24 | Registered Nurse | Named in insulin medication labeling deficiency |
| DA 15 | Dietary Aide | Named in food storage and hygiene deficiencies |
| DA 17 | Dietary Aide | Named in food service temperature and hygiene deficiencies |
| DM | Dietary Manager | Named in food storage and hygiene deficiencies |
| WS 8 | Weekend Supervisor | Named in abuse and resident wandering incident |
| SSD | Social Service Director | Named in grievance and behavior management findings |
| DON | Director of Nursing | Named in multiple findings including abuse, medication, and infection control |
| NC 13 | Nurse Consultant | Named in abuse and infection control findings |
| DNS | Director of Nursing Services | Named in medication and infection control corrective actions |
| Description | Severity |
|---|---|
| Failed to ensure 1 of over 40 corridor doors had no impediment to closing and latching into the door frame, affecting 4 residents. | SS=E |
| Failed to ensure all ground fault circuit interrupters (GFCI) were properly maintained for protection against electric shock, specifically in resident room 139. | SS=D |
| Name | Title | Context |
|---|---|---|
| Paige Metzler | Executive Director | Interviewed regarding door latching and GFCI deficiencies; also contact for desk review |
| Description | Severity |
|---|---|
| Failed to ensure 2 of over 40 corridor doors had no impediment to closing and latching into the door frame and would resist the passage of smoke, potentially affecting 4 residents. | SS=E |
| Failed to ensure 1 of 6 sets of smoke barrier doors would close to form a smoke resistant barrier, potentially affecting 40 residents, staff, and visitors. | SS=E |
| Failed to ensure all ground fault circuit interrupter (GFCI) receptacles were properly maintained; one GFCI receptacle in resident room 139 did not trip when tested, potentially affecting one resident and staff. | SS=D |
| Name | Title | Context |
|---|---|---|
| Paige Metzler | Executive Director | Named as Executive Director and contact for desk review |
| Maintenance Director | Interviewed and confirmed deficiencies related to door latching and smoke barrier door coordination | |
| Field Maintenance Supervisor | Participated in observations and interviews regarding deficiencies | |
| Director of Property Management | Present at exit conference reviewing findings |
| Description | Severity |
|---|---|
| Failed to timely provide assistance with dressing for 1 of 1 resident reviewed for ADL care (Resident 6). | Level of Harm - Minimal harm or potential for actual harm |
| Failed to assess a resident's skin condition; clarify antipsychotic medication dosage and administration time; administer insulin as ordered; and monitor bowel movements for residents (Residents B and 27). | Level of Harm - Minimal harm or potential for actual harm |
| Failed to provide oral care as ordered and timely obtain physician's order for gastrostomy tube site care for 1 resident (Resident 23). | Level of Harm - Minimal harm or potential for actual harm |
| Failed to adequately monitor and document behaviors and provide necessary behavioral health care for residents (Residents 38 and 45). | Level of Harm - Minimal harm or potential for actual harm |
| Failed to ensure medication error rate less than 5 percent; 2 errors in 34 opportunities observed for 1 resident (Resident 43). | Level of Harm - Minimal harm or potential for actual harm |
| Failed to serve breakfast at safe and palatable temperatures potentially affecting 54 of 55 residents. | Level of Harm - Minimal harm or potential for actual harm |
| Failed to maintain first-floor shower room in good condition and timely repair leaking pipe in kitchen, potentially affecting all residents. | Level of Harm - Minimal harm or potential for actual harm |
| Name | Title | Context |
|---|---|---|
| LPN 3 | Licensed Practical Nurse | Observed administering insulin and obtaining blood sugars; involved in medication error finding |
| Director of Nursing Services | DNS | Interviewed regarding medication errors, behavioral health care, and other deficiencies |
| Executive Director | ED | Provided investigative files and interviewed regarding behavioral incidents and environmental issues |
| Social Services Director | SSD | Interviewed regarding behavioral health care and resident incidents |
| Facility Cook 5 | FC | Observed during breakfast service related to food temperature deficiencies |
| Dietary Manager | DM | Observed and interviewed regarding food temperature and kitchen pipe leak |
| Infection Preventionist Float | IPF | Provided policies and interviewed regarding bowel elimination and behavior management |
| Licensed Practical Nurse 3 | LPN | Observed providing oral care and gastrostomy tube care |
| Description | Severity |
|---|---|
| Failed to timely provide assistance with dressing for 1 of 1 resident reviewed for ADL care (Resident 6). | SS=D |
| Failed to assess a resident's skin condition; clarify medication dosage and administration time; administer insulin as ordered; and monitor bowel movements for residents (Residents B and 27). | SS=D |
| Failed to provide oral care as ordered and timely obtain physician's order for gastrostomy tube site care for 1 resident (Resident 23). | SS=D |
| Failed to adequately monitor and document behaviors for 1 resident reviewed for mood and behaviors and 2 residents reviewed for unnecessary medications (Residents 38 and 45). | SS=D |
| Medication error rate exceeded 5 percent with 2 errors in 34 opportunities involving 1 resident (Resident 43). | SS=D |
| Failed to serve breakfast at safe and palatable temperatures affecting 54 of 55 residents. | SS=E |
| Failed to maintain the first-floor shower room in good condition and timely repair a leaking pipe in the kitchen affecting all residents. | SS=E |
| Name | Title | Context |
|---|---|---|
| Paige Metzler | Executive Director | Signed report and contact for desk review |
| LPN 3 | Observed administering insulin and blood sugar checks with errors | |
| DNS | Director of Nursing Services | Interviewed regarding medication errors, skin assessments, and behavioral health |
| CNA 2 | Certified Nursing Assistant | Interviewed regarding Resident 6's dressing assistance |
| FC 5 | Facility Cook | Observed serving cold food |
| DM | Dietary Manager | Observed food temperatures and kitchen pipe leak |
| IPF | Infection Preventionist Float | Provided policies and observations on bowel management and food temperatures |
| ED | Executive Director | Provided investigative files and interviewed about behavioral incidents and environmental issues |
| SSD | Social Services Director | Interviewed regarding behavioral incidents and resident interviews |
| Description | Severity |
|---|---|
| Failed to maintain complete weekly generator inspection documentation for a five-week period. | SS=C |
| Corridor door to Medical Records office lacked a self-closing device. | SS=E |
| Smoke barrier doors in Administration Hall did not close completely, leaving a one-inch gap. | SS=E |
| Power strip used as an extension cord in the Executive Director's office. | SS=E |
| Door to oxygen transfilling room had fire rating sticker painted over and illegible. | SS=E |
| Name | Title | Context |
|---|---|---|
| Keith Davis | Senior Executive Director | Signed the report and educated Maintenance Director on generator testing and other deficiencies |
| Maintenance Director | Acknowledged deficiencies and was educated on corrective actions including generator testing, self-closing doors, power strip usage, and fire rating door identification |
| Description | Severity |
|---|---|
| Failed to promote and facilitate resident self-determination through support of resident choice regarding bathing and morning routines. | Level of Harm - Minimal harm or potential for actual harm |
| Failed to address grievances for a resident and did not follow grievance policy properly. | Level of Harm - Minimal harm or potential for actual harm |
| Failed to protect a resident from verbal abuse by a staff member. | Level of Harm - Minimal harm or potential for actual harm |
| Failed to develop a comprehensive person-centered care plan for residents on hospice and with skin conditions. | Level of Harm - Minimal harm or potential for actual harm |
| Failed to ensure discharge summaries included a recap of the resident's stay. | Level of Harm - Minimal harm or potential for actual harm |
| Failed to provide appropriate pain management including timely addressing pain, assessing pain intensity, and providing nonpharmacological interventions. | Level of Harm - Minimal harm or potential for actual harm |
| Failed to store, prepare, distribute, and serve food in accordance with professional standards including dishwasher not reaching adequate temperature, improper hair restraints, personal items in food areas, and improper food storage. | Level of Harm - Minimal harm or potential for actual harm |
| Failed to ensure medication was not administered after being dropped, hand hygiene was done prior to donning gloves, and gloves were donned prior to administering insulin. | Level of Harm - Minimal harm or potential for actual harm |
| Failed to ensure a resident had an infection that met criteria for antibiotic usage prior to providing an antibiotic. | Level of Harm - Minimal harm or potential for actual harm |
| Failed to provide a clean, sanitary, and homelike environment including broken window, black substance on vents, peeling paint, loose toilet, missing light covers, and other environmental deficiencies. | Level of Harm - Minimal harm or potential for actual harm |
| Name | Title | Context |
|---|---|---|
| LPN 3 | Licensed Practical Nurse | Witnessed verbal abuse incident between CNA 4 and Resident 17 and reported it to DNS and ED. |
| CNA 4 | Certified Nursing Assistant | Involved in verbal abuse incident with Resident 17. |
| CNA 21 | Certified Nursing Assistant | Left Resident 35 on edge of bed leading to fall. |
| QMA 22 | Qualified Medication Assistant | Unaware of hospice services schedule for Resident 1 and involved in medication administration. |
| RNC | Regional Nurse Consultant | Provided multiple policy interviews and indicated failures in pain management and medication administration. |
| DNS | Director of Nursing Services | Interviewed regarding grievance process and pain management. |
| ED | Executive Director | Interviewed regarding grievances, environmental issues, and verbal abuse incident. |
| TD | Therapy Director | Reviewed therapy notes and pain management for Resident F. |
| RN 31 | Registered Nurse | Observed not performing hand hygiene properly during medication administration. |
| FDNS | Float Director of Nursing Services | Observed fall incident and interviewed about antibiotic stewardship. |
| Description | Severity |
|---|---|
| Failed to have interdisciplinary team determine and document clinical appropriateness for self-administration of medications for residents. | Level of Harm - Minimal harm or potential for actual harm |
| Failed to ensure reasonable accommodations for resident by preventing roommate's personal items from blocking sink access. | Level of Harm - Minimal harm or potential for actual harm |
| Failed to notify physician of resident's fall and conduct post-fall assessment. | Level of Harm - Minimal harm or potential for actual harm |
| Failed to address resident grievances and follow up on complaints. | Level of Harm - Minimal harm or potential for actual harm |
| Failed to protect resident from verbal abuse by staff and failed to timely report and investigate abuse allegations. | Level of Harm - Minimal harm or potential for actual harm |
| Failed to develop comprehensive person-centered care plans for hospice and skin care needs. | Level of Harm - Minimal harm or potential for actual harm |
| Failed to ensure discharge summaries included recaps of resident stays. | Level of Harm - Minimal harm or potential for actual harm |
| Failed to provide adequate materials for written communication for resident with aphasia. | Level of Harm - Minimal harm or potential for actual harm |
| Failed to timely address dietary recommendations for resident with weight loss. | Level of Harm - Minimal harm or potential for actual harm |
| Failed to timely address residents' pain and assess effectiveness of pain management interventions. | Level of Harm - Minimal harm or potential for actual harm |
| Failed to provide trauma-informed care and coordinate psychiatric services for resident with PTSD. | Level of Harm - Minimal harm or potential for actual harm |
| Failed to ensure a Registered Nurse worked 8 hours per day on multiple days. | Level of Harm - Minimal harm or potential for actual harm |
| Failed to store, prepare, distribute, and serve food in accordance with professional standards including dishwasher malfunction and improper food storage. | Level of Harm - Minimal harm or potential for actual harm |
| Failed to accurately submit licensed personnel staffing data to CMS for Payroll Based Journal reporting. | Level of Harm - Minimal harm or potential for actual harm |
| Failed to ensure antibiotic use met criteria for infection prior to administration. | Level of Harm - Minimal harm or potential for actual harm |
| Failed to maintain a clean, safe, and homelike environment including broken windows, peeling paint, unsecured toilets, and missing bathroom light covers. | Level of Harm - Minimal harm or potential for actual harm |
| Name | Title | Context |
|---|---|---|
| LPN 15 | Licensed Practical Nurse | Observed Resident 20 holding medication cup and involved in medication administration observation. |
| QMA 22 | Qualified Medication Aide | Involved in medication administration and resident care observations. |
| Float DNS | Director of Nursing Services | Provided policy information and interviews regarding medication self-administration and abuse investigations. |
| CNA 21 | Certified Nursing Assistant | Named in verbal abuse allegation investigation and fall incident. |
| LPN 3 | Licensed Practical Nurse | Witnessed verbal abuse incident and reported it to administration. |
| CNA 4 | Certified Nursing Assistant | Involved in verbal abuse incident with Resident 17. |
| CNA 5 | Certified Nursing Assistant | Involved in verbal altercation with staff and resident. |
| LPN 24 | Licensed Practical Nurse | Staff member with same first name as CNA 21, involved in verbal abuse allegation investigation. |
| ED | Executive Director | Interviewed regarding multiple incidents including abuse investigations and environmental concerns. |
| RNC | Regional Nurse Consultant | Provided interviews and policy information related to abuse investigations and pain management. |
| MDSC | Minimum Data Set Coordinator | Interviewed regarding care planning for skin care. |
| TD | Therapy Director | Interviewed regarding pain management and therapy notes for Resident F. |
| PNP | Psychiatric Nurse Practitioner | Interviewed regarding psychiatric care and triggers for Resident 43. |
| FSS | Float Social Services | Interviewed regarding communication barriers and resident grievances. |
| Description | Severity |
|---|---|
| Failed to have interdisciplinary team determine and document clinical appropriateness of self-administration of medications for 2 residents. | SS=D |
| Failed to ensure reasonable accommodations for a resident whose roommate blocked sink access. | SS=D |
| Failed to promote and facilitate resident self-determination including shower preferences, nail care, and timely assistance to wheelchair for breakfast. | SS=D |
| Failed to notify physician of a resident's fall and complete post-fall assessment. | SS=D |
| Failed to address resident grievances promptly and document resolutions. | SS=D |
| Failed to protect resident from verbal abuse by staff and failed to timely report and investigate abuse allegations. | SS=D |
| Failed to develop comprehensive person-centered care plans for hospice and skin care needs. | SS=D |
| Failed to provide 8 consecutive hours of RN coverage daily on multiple days. | SS=F |
| Failed to store, prepare, distribute, and serve food in accordance with food safety standards including dishwasher not reaching adequate temperature, improper food storage, and poor personal hygiene of kitchen staff. | SS=E |
| Failed to accurately submit payroll based journal staffing data for licensed personnel to CMS. | SS=C |
| Failed to ensure medication administration infection control practices including hand hygiene and disposal of dropped medication. | SS=D |
| Failed to ensure antibiotic stewardship by providing antibiotic without infection criteria and without proper follow-up. | SS=D |
| Failed to maintain a safe, sanitary, and homelike environment including broken window, black substance on vents, peeling paint, loose toilet, missing light covers, dirty equipment, and missing handrail. | SS=E |
| Failed to provide pain management including timely pain assessments, documentation of pain intensity, effectiveness of medications, and nonpharmacological interventions. | SS=D |
| Failed to provide trauma-informed care for a resident with PTSD including care planning and staff education. | SS=D |
| Failed to provide communication materials in reach and in good condition for a resident with aphasia. | SS=D |
| Failed to develop comprehensive discharge summaries including recap of resident's stay for discharged residents. | SS=D |
| Failed to follow physician order to hold medication when pulse below 65 and to perform pulse assessments prior to medication administration. | SS=D |
| Name | Title | Context |
|---|---|---|
| Keith Davis | Senior Executive Director | Signed report and involved in corrective actions and interviews |
| LPN 3 | Licensed Practical Nurse | Witnessed verbal abuse incident and reported it |
| CNA 4 | Certified Nursing Assistant | Involved in verbal abuse incident with Resident 17 |
| CNA 21 | Certified Nursing Assistant | Alleged verbal abuse by Resident 35, suspended pending investigation |
| RNC | Regional Nurse Consultant | Provided policies, interviewed staff, and reviewed investigations |
| DNS | Director of Nursing Services | Interviewed regarding multiple findings including abuse, falls, and pain management |
| FDNS | Float Director of Nursing Services | Interviewed regarding falls and staffing |
| QMA 22 | Qualified Medication Aide | Observed medication administration with dropped pill |
| RN 31 | Registered Nurse | Observed medication administration and hand hygiene deficiencies |
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