Occupancy rate
89%
In line with the state averageMostly short-term rehab stays
Most residents typically stay for a few weeks or months before returning home or moving on.
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Assisted Living in USA
CMS overall rating
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Complete Care at Dawnview LLC
Assisted Living in USA
CMS overall rating
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Complete Care at Dawnview LLC
Complete Care at Dawnview provides post-acute rehabilitation and long-term care services in Fort Ashby, WV. The facility offers a range of specialized care programs, including cardiac, neuro, pulmonary, and wound care, as well as rehabilitation services. The team is dedicated to ensuring a comfortable and supportive environment for all residents.
Quality ratings
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Nursing care per resident
This shows how many total hours of nursing staff time are available per resident each day. Higher numbers usually mean more staff support.
Capacity and availability
Smaller home
May offer a more intimate, personalized care environment.
Total beds
66
This home usually has limited availability
Occupancy is moderate, suggesting balanced demand.
Occupancy rate
89.4%
Residents per day (avg)
57
Occupancy rate
89.4%
Residents per day (avg)
57
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Short stays
Recovery
Medicare-covered care
Breakdown by payment type
Medicare
57% of new residents, usually for short-term rehab.
Typical stay
1 - 2 months
Private pay
22% of new residents, often for short stays.
Typical stay
1 - 2 months
Medicaid
22% of new residents, often for long-term daily care.
Typical stay
1 years
Finances and operations
Privately-owned community
Operated by a partnership between two or more business owners.
Home revenue
$10.7M
Profit
$1.6M
Privately-owned community
Operated by a partnership between two or more business owners.
Home revenue
$10,746,219.00
Profit
$1,564,222.00
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$2.3M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$6.9M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$9.2M
66-bed community
A moderately sized community that may balance personal attention with shared amenities and social activities.
28 years in operation
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work
How BBB ratings work
About this community
Occupancy
In line with the state averageOccupied beds
59 / 66
License details
Facility type
Nursing Home (nh)
Status
Active
Issuance
May 1, 2024
County:
Mineral
Additional licensing details
License number:
87
CMS Certification Number:
515163
Accreditations:
Great Place to Work Certified August 2025 - August 2026, CMS 4 Quality, High 5
Ownership & operating entity
Complete Care at Dawnview LLC is administrated by STEPHANIE SHOEMAKER.
Owner name:
Complete Care at Dawnview LLC
Staffing
Key information about the people who lead and staff this community.
Leadership
Contact:
Stephanie Shoemaker
Care Services
All Levels of Care
Contact Information
Fax:
(304)298-4597
Programs & Activities
Specific Programs
Post-Acute Care, Skilled Nursing, Long-Term Care, Rehabilitation Services, Palliative Care, Wound Care, Cardiac Care, Neuro & Stroke Care, Pulmonary Care, Bariatric Care, Psychology/Psychiatric Care
Access & Eligibility
Ways to qualify for care at this community, including accepted programs and payment options.
Medicaid Accepted
This facility is certified for eligible Medicaid services.
Medicare Accepted
This facility is certified for eligible Medicare services.
Inspection History
In West Virginia, the Department of Health and Human Resources, Office of Health Facility Licensure is responsible for the unannounced inspection and certification of all senior care facilities.
Show Inspection Reports
Latest inspection
Date
May 11, 2024
192 deficiencies
Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.
West Virginia average: 249 deficiencies
Health Inspection History
Inspections
Total health inspections
4
State average N/A
Last Health inspection on Nov 2024
Total health citations
40
State average N/A
Citations per inspection
10
State average N/A
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
35 of 40 citations resulted from standard inspections; 3 of 40 resulted from complaint investigations; and 2 of 40 came from combined inspections (standard and complaint).
Breakdown of citation severity (last 3 years)
Critical Health citations
2
2
In line with State averageState average: N/A
Serious Health citations
0
0
In line with State averageState average: N/A
2 critical citations
0 serious citations
38 moderate citations
0 minor citations
Citations history (last 3 years)
Abuse/Neglect moderate citation
Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment.
Nov 06, 2024
Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment.
Nov 06, 2024
Corrected
Nutrition moderate citation
Issues related to food quality, meal service, and resident's nutritional needs.
Nov 06, 2024
Issues related to food quality, meal service, and resident's nutritional needs.
Nov 06, 2024
Corrected
Quality of Care moderate citation
Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs.
Nov 06, 2024
Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs.
Nov 06, 2024
Corrected
Quality of Care moderate citation
Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs.
Nov 06, 2024
Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs.
Nov 06, 2024
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Compare Assisted Living around Usa The information below is reported by the West Virginia Department of Health and Human Resources, Office of Health Facility Licensure.
Filter by care type
Complete Care at Dawnview LLC
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
FORT ASHBY
66
No
A+
-
-
Job Haines Home
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
HC
Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.
HC
Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
RC
Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision.
Bloomfield
40
No
-
85
Studio / 1 Bed / Private / Semi-Private Rooms
Village Care Homes Assisted Living – Stephen F Austin
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Conroe
16
No
-
27
Private / Semi-Private Suite
Countryside Manor Assisted Living
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Conroe
12
No
-
8
-
Anton’s Assisted Living
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Boerne
10
No
-
-
-
Places of interest near Complete Care at Dawnview LLC
0.0 miles from city center
1 DIANE DRIVE, FORT ASHBY, WV 26719
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Staffing Data (Q2 2025)
This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.
Total staff
96
Employees
79
Contractors
17
Staff to resident ratio
1.63:1
0% compared with State averageState average ratio: 0:0
Avg staff/day
35
Average shift
7.5 hours
0% compared with State averageState average: 0 hours
Total staff hours (quarter)
23,904
Nursing staff breakdown
Registered Nurse
Manages medical care and health needs.
Total count
11
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.6 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.6 hoursThis role is partially covered by contractors.
Licensed Practical Nurse
Assists with medical care and medications.
Total count
12
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.7 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.7 hoursThis role is partially covered by contractors.
Certified Nursing Assistant
Helps with daily care and mobility.
Total count
45
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.2 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.2 hoursThis role is partially covered by contractors.
Contractor staffing
Total hours from contractors
13.4%
3,200 contractor hours this quarter
Licensed Practical Nurse: 4
Registered Nurse: 4
Physical Therapy Aide: 2
Physical Therapy Assistant: 2
Respiratory Therapy Technician: 2
Certified Nursing Assistant: 1
Speech Language Pathologist: 1
Qualified Social Worker: 1
Staff by category
| Certified Nursing Assistant | 44 | 1 | 45 | 12,465 | 91 | 100% | 7.2 |
| Licensed Practical Nurse | 8 | 4 | 12 | 3,579 | 91 | 100% | 8.7 |
| Clinical Nurse Specialist | 7 | 0 | 7 | 1,834 | 78 | 86% | 7.8 |
| Other Dietary Services Staff | 2 | 0 | 2 | 799 | 89 | 98% | 7.7 |
| Registered Nurse | 7 | 4 | 11 | 728 | 59 | 65% | 9.6 |
| Nurse Aide in Training | 6 | 0 | 6 | 553 | 76 | 84% | 5.2 |
| Nurse Practitioner | 2 | 0 | 2 | 533 | 64 | 70% | 7.9 |
| Speech Language Pathologist | 0 | 1 | 1 | 485 | 61 | 67% | 7.9 |
| Physical Therapy Assistant | 0 | 2 | 2 | 450 | 63 | 69% | 6.4 |
| Respiratory Therapy Technician | 0 | 2 | 2 | 444 | 63 | 69% | 7 |
| Physical Therapy Aide | 0 | 2 | 2 | 442 | 56 | 62% | 7.9 |
| Mental Health Service Worker | 1 | 0 | 1 | 441 | 61 | 67% | 7.2 |
| Administrator | 1 | 0 | 1 | 417 | 54 | 59% | 7.7 |
| Dietitian | 1 | 0 | 1 | 399 | 53 | 58% | 7.5 |
| Qualified Social Worker | 0 | 1 | 1 | 337 | 43 | 47% | 7.8 |
45 Certified Nursing Assistant
% of Days
100%
12 Licensed Practical Nurse
% of Days
100%
7 Clinical Nurse Specialist
% of Days
86%
2 Other Dietary Services Staff
% of Days
98%
11 Registered Nurse
% of Days
65%
6 Nurse Aide in Training
% of Days
84%
2 Nurse Practitioner
% of Days
70%
1 Speech Language Pathologist
% of Days
67%
2 Physical Therapy Assistant
% of Days
69%
2 Respiratory Therapy Technician
% of Days
69%
2 Physical Therapy Aide
% of Days
62%
1 Mental Health Service Worker
% of Days
67%
1 Administrator
% of Days
59%
1 Dietitian
% of Days
58%
1 Qualified Social Worker
% of Days
47%
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total census
59 residents
Residents by payment source
Medicare
11 residents (18.6%)
Medicaid
45 residents (76.3%)
Private pay or other
3 residents (5.1%)
Programs & Services
Residents' Group
Residents meet regularly to discuss policies, care quality, and activities
Active Resident Council
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
15.2
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
15.2
34% worse than State averageState average: 11.3
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
32.0
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
32.0
52% worse than State averageState average: 21.1
Long-stay resident measures
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
27.5%
Percent of long-stay residents whose need for help with daily activities has increased
27.5%
46% worse than State averageState average: 18.9%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
35.2%
Percent of long-stay residents whose ability to move independently worsened
35.2%
62% worse than State averageState average: 21.8%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
33.3%
Percent of low risk long-stay residents who lose control of their bowels or bladder
33.3%
47% worse than State averageState average: 22.6%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
3.6%
Percent of long-stay residents experiencing one or more falls with major injury
3.6%
21% better than State averageState average: 4.5%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
2.9%
Percent of long-stay high risk residents with pressure ulcers
2.9%
41% better than State averageState average: 4.9%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
0.5%
Percent of long-stay residents with a urinary tract infection
0.5%
73% better than State averageState average: 2.0%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
6.6%
Percent of long-stay residents who lose too much weight
6.6%
In line with State averageState average: 6.6%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
21.4%
Percent of long-stay residents who have depressive symptoms
21.4%
249% worse than State averageState average: 6.1%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
14.0%
Percent of long-stay residents who received an antipsychotic medication
14.0%
6% worse than State averageState average: 13.2%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
99.0%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
99.0%
In line with State averageState average: 96.8%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
In line with State averageState average: 97.6%
Short-stay resident measures
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
78.0%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
78.0%
In line with State averageState average: 78.6%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
0.0%
Percent of short-stay residents who newly received an antipsychotic medication
0.0%
100% better than State averageState average: 1.0%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
82.6%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
82.6%
In line with State averageState average: 79.4%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Penalties and fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
Total fines amount
$46K
14% lower than State averageState average: $54K
Number of fines
2
30% more fines than State averageState average: 1.5
Payment Denials
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
100% fewer payment denials than State averageState average: 0.0
Fines amount comparison
Fines amount comparison
This facility
$46K
State average
$54K
Penalty History
Penalties are imposed by CMS for violations of federal nursing home regulations.
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Apr 10, 2024
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Apr 10, 2024
$43K
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Jan 10, 2023
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Jan 10, 2023
$3K
Last updated: Jan 2026
Financial Trends
Historical financial and operational data for Complete Care at Dawnview LLC based on CMS SNF Cost Reports.
Occupancy Rate
83.6%
↑ 1.6pp vs 2022
Net Income
$1,564,222
↓ ~$438K vs 2022
Total Payroll
$3,742,087
↑ ~$436K vs 2022
Profit Margin
14.6%
↓ 4.8pp vs 2022
Loading trend charts...
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