Show Inspection Reports
Total health inspections
5
Arkansas average 4.2
Last Health inspection on Aug 2025
Primarily short stays
Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.
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Nursing Home in Conway
CMS overall rating
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Conway Healthcare and Rehabilitation Center
Nursing Home in Conway
CMS overall rating
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Conway Healthcare and Rehabilitation Center
Conway Healthcare and Rehabilitation Center serves the elders in the community of Conway, Arkansas, and surrounding areas with a warm and caring environment. The center offers personalized care plans, 24/7 care, on-site therapy services, and transport to appointments. It is dedicated to enhancing the lives of elders who call Conway Healthcare home.
Quality ratings
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Nursing care per resident
This shows how many total hours of nursing staff time are available per resident each day. Higher numbers usually mean more staff support.
Staffing hours breakdown
Hours of care per resident per day, broken down by staff type. Data from CMS Medicare.
Registered Nurse (RN)
Registered nurse hours per resident per day.
Registered nurse hours per resident per day.
Nurse Aide
Nurse aide hours per resident per day.
Nurse aide hours per resident per day.
Total Nursing (Weekend)
Total number of nurse staff hours per resident per day on weekends.
Total number of nurse staff hours per resident per day on weekends.
Physical Therapist
Physical therapist staff hours per resident per day.
Physical therapist staff hours per resident per day.
RN (Weekend)
Registered nurse hours per resident per day on weekends.
Registered nurse hours per resident per day on weekends.
Capacity and availability
Medium-capacity home
Offers a balance of services and community atmosphere.
Total beds
105
This home usually has availability
Lower occupancy suggests more openings may be available.
Occupancy rate
65.8%
Residents per day (avg)
69
Occupancy rate
65.8%
Residents per day (avg)
69
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Post-acute recovery
Temporary care
Transitional stays
Breakdown by payment type
Medicare
25% of new residents, usually for short-term rehab.
Typical stay
29 days
Private pay
63% of new residents, often for short stays.
Typical stay
5 - 6 months
Medicaid
12% of new residents, often for long-term daily care.
Typical stay
3 - 4 years
Finances and operations
Privately-owned community
Home revenue
$8.3M
Profit
$857.4K
Privately-owned community
Home revenue
$8.3M
Profit
$857.4K
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$3.0M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$4.4M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$7.4M
105-bed community
A larger shared setting that may offer more common spaces and organized community services.
About this community
Facility TypeSkilled Nursing Facility With Dual Certified Beds (medicaid/medicare)
CountyFaulkner
CMS Certification Number045245
Certification TypeXIX/XVIII
Conway Healthcare and Rehabilitation Center is administrated by Kathern Fisher.
Owner NameFaulkner SNF Operations, LLC
Profit StatusLimited Liability Company
Accept Medicaid
Rehabilitation Services
Doctor on Staff
24-Hour Staffing
Fax501-329-4916
Specific ProgramsLong-Term Care, Therapy, Life With Us, About, Careers, News, Contact, Bill Pay
Access & Eligibility
Ways to qualify for care at this community, including accepted programs and payment options.
Medicaid Accepted
This facility is certified for eligible Medicaid services.
Inspection History
In Arkansas, the Department of Human Services, Office of Long Term Care is authorized to conduct unannounced inspections and issue official quality of care reports for all senior living providers.
Health Inspection History
Inspections
Total health citations
23
Arkansas average 21.8
Citations per inspection
4.6
Arkansas average 5.32
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
18 of 23 citations resulted from standard inspections; 2 of 23 resulted from complaint investigations; and 3 of 23 came from combined inspections (standard and complaint).
Breakdown of citation severity (last 3 years)
Critical Health citations
1
1
150% worse than Arkansas averageArkansas average: 0.4
Serious Health citations
0
0
100% better than Arkansas averageArkansas average: 0.2
1 critical citation
0 serious citations
22 moderate citations
0 minor citations
Citations history (last 3 years)
Infection Control moderate citation
Issues related to preventing and controlling infections, including hygiene practices and safety protocols.
Aug 21, 2025
Issues related to preventing and controlling infections, including hygiene practices and safety protocols.
Aug 21, 2025
Corrected
Pharmacy moderate citation
Issues related to medication management, including how drugs are stored, administered, and monitored.
Aug 21, 2025
Issues related to medication management, including how drugs are stored, administered, and monitored.
Aug 21, 2025
Corrected
Pharmacy moderate citation
Issues related to medication management, including how drugs are stored, administered, and monitored.
Aug 21, 2025
Issues related to medication management, including how drugs are stored, administered, and monitored.
Aug 21, 2025
Corrected
Pharmacy moderate citation
Issues related to medication management, including how drugs are stored, administered, and monitored.
Aug 21, 2025
Issues related to medication management, including how drugs are stored, administered, and monitored.
Aug 21, 2025
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Compare Nursing Homes around Conway The information below is reported by the Arkansas Department of Human Services, Office of Long Term Care.
Filter by care type
Superior Health and Rehab, LLC
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Conway
118
85.4%
+20%
3.99
-15%
0
10
3.3
0
106
-
-
Kirkemier, Vickey Lynn
$18.4M
$4.6M
25%
45467
Heritage Living Center
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Conway
140
93.7%
+31%
3.54
-24%
0
22
4.4
0
132
A+
-
Dickson, John
$20.4M
$5.5M
26.8%
45308
Salem Place Nursing and Rehabilitation Center, Inc.
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Conway
103
77.6%
+9%
6.11
+31%
0
33
8.3
0
85
-
-
Hollingsworth, Sheri
$12.6M
$4.1M
32.9%
45183
Conway Healthcare and Rehabilitation Center
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Conway
105
65.8%
-8%
4.13
-12%
1
23
4.6
1
69
-
-
Poore, Melissa
$7.9M
$3.0M
38.2%
45245
Brookdale Conway
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Conway
100
-
-
-
-
0
0
0.0
0
-
A+
26
Emeritus Properties-Arkansas Llc
-
-
-
-
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3.6 miles from city center
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Staffing Data (Q2 2025)
This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.
Total staff
116
Employees
94
Contractors
22
Staff to resident ratio
1.59:1
0% compared with Arkansas averageArkansas average ratio: 1.61:1
Avg staff/day
37
Average shift
7.8 hours
0% compared with Arkansas averageArkansas average: 8 hours
Total staff hours (quarter)
26,365
Nursing staff breakdown
Registered Nurse
Manages medical care and health needs.
Total count
8
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8 hoursNo contractors work on this role.
Licensed Practical Nurse
Assists with medical care and medications.
Total count
14
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.4 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.4 hoursNo contractors work on this role.
Certified Nursing Assistant
Helps with daily care and mobility.
Total count
53
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8 hoursNo contractors work on this role.
Contractor staffing
Total hours from contractors
5.8%
1,519 contractor hours this quarter
Clinical Nurse Specialist: 5
Respiratory Therapy Technician: 3
Qualified Social Worker: 3
Physical Therapy Aide: 3
Physical Therapy Assistant: 2
Speech Language Pathologist: 2
Occupational Therapy Assistant: 2
Medical Director: 1
Occupational Therapy Aide: 1
Staff by category
| Certified Nursing Assistant | 53 | 0 | 53 | 15,014 | 91 | 100% | 8 |
| Licensed Practical Nurse | 14 | 0 | 14 | 3,648 | 91 | 100% | 8.4 |
| Medication Aide/Technician | 5 | 0 | 5 | 2,013 | 91 | 100% | 9.3 |
| Clinical Nurse Specialist | 6 | 5 | 11 | 1,358 | 89 | 98% | 7.7 |
| Registered Nurse | 8 | 0 | 8 | 956 | 68 | 75% | 8 |
| Mental Health Service Worker | 1 | 0 | 1 | 556 | 58 | 64% | 9.6 |
| Nurse Practitioner | 4 | 0 | 4 | 532 | 64 | 70% | 7.3 |
| Administrator | 1 | 0 | 1 | 480 | 60 | 66% | 8 |
| Physical Therapy Assistant | 0 | 2 | 2 | 449 | 63 | 69% | 6.9 |
| Dietitian | 1 | 0 | 1 | 413 | 50 | 55% | 8.3 |
| RN Director of Nursing | 1 | 0 | 1 | 363 | 49 | 54% | 7.4 |
| Speech Language Pathologist | 0 | 2 | 2 | 293 | 61 | 67% | 4.7 |
| Qualified Social Worker | 0 | 3 | 3 | 109 | 58 | 64% | 1.8 |
| Physical Therapy Aide | 0 | 3 | 3 | 69 | 19 | 21% | 3.6 |
| Respiratory Therapy Technician | 0 | 3 | 3 | 65 | 32 | 35% | 1.8 |
| Occupational Therapy Aide | 0 | 1 | 1 | 21 | 3 | 3% | 6.8 |
| Medical Director | 0 | 1 | 1 | 18 | 18 | 20% | 1 |
| Occupational Therapy Assistant | 0 | 2 | 2 | 10 | 3 | 3% | 3.3 |
53 Certified Nursing Assistant
% of Days
100%
14 Licensed Practical Nurse
% of Days
100%
5 Medication Aide/Technician
% of Days
100%
11 Clinical Nurse Specialist
% of Days
98%
8 Registered Nurse
% of Days
75%
1 Mental Health Service Worker
% of Days
64%
4 Nurse Practitioner
% of Days
70%
1 Administrator
% of Days
66%
2 Physical Therapy Assistant
% of Days
69%
1 Dietitian
% of Days
55%
1 RN Director of Nursing
% of Days
54%
2 Speech Language Pathologist
% of Days
67%
3 Qualified Social Worker
% of Days
64%
3 Physical Therapy Aide
% of Days
21%
3 Respiratory Therapy Technician
% of Days
35%
1 Occupational Therapy Aide
% of Days
3%
1 Medical Director
% of Days
20%
2 Occupational Therapy Assistant
% of Days
3%
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total census
73 residents
Residents by payment source
Medicare
2 residents (2.7%)
Medicaid
39 residents (53.4%)
Private pay or other
32 residents (43.8%)
Programs & Services
CCRC
Part of a Continuing Care Retirement Community offering multiple care levels
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
9.5
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
9.5
24% worse than Arkansas averageArkansas average: 7.7
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
14.1
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
14.1
6% worse than Arkansas averageArkansas average: 13.3
Long-stay resident measures
CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
12.1%
Percent of long-stay residents whose need for help with daily activities has increased
12.1%
5% worse than Arkansas averageArkansas average: 11.5%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
13.2%
Percent of long-stay residents whose ability to move independently worsened
13.2%
In line with Arkansas averageArkansas average: 13.4%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
17.0%
Percent of low risk long-stay residents who lose control of their bowels or bladder
17.0%
12% worse than Arkansas averageArkansas average: 15.1%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
4.1%
Percent of long-stay residents experiencing one or more falls with major injury
4.1%
5% worse than Arkansas averageArkansas average: 3.9%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
8.0%
Percent of long-stay high risk residents with pressure ulcers
8.0%
69% worse than Arkansas averageArkansas average: 4.7%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
0.0%
Percent of long-stay residents with a urinary tract infection
0.0%
100% better than Arkansas averageArkansas average: 1.3%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
10.1%
Percent of long-stay residents who lose too much weight
10.1%
101% worse than Arkansas averageArkansas average: 5.0%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
2.0%
Percent of long-stay residents who have depressive symptoms
2.0%
32% worse than Arkansas averageArkansas average: 1.5%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
6.1%
Percent of long-stay residents who received an antipsychotic medication
6.1%
42% better than Arkansas averageArkansas average: 10.5%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
91.0%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
91.0%
In line with Arkansas averageArkansas average: 94.4%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
92.7%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
92.7%
In line with Arkansas averageArkansas average: 96.2%
Hospitalizations per 1,000 days
Number of hospitalizations per 1,000 long-stay resident days.
1.20
Number of hospitalizations per 1,000 long-stay resident days.
1.20
39% better than Arkansas averageArkansas average: 1.97
ED visits per 1,000 days
Number of outpatient emergency department visits per 1,000 long-stay resident days.
1.44
Number of outpatient emergency department visits per 1,000 long-stay resident days.
1.44
34% better than Arkansas averageArkansas average: 2.18
Short-stay resident measures
CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
52.5%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
52.5%
35% worse than Arkansas averageArkansas average: 80.9%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
0.0%
Percent of short-stay residents who newly received an antipsychotic medication
0.0%
100% better than Arkansas averageArkansas average: 1.5%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
51.4%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
51.4%
34% worse than Arkansas averageArkansas average: 77.7%
Re-hospitalized after SNF stay
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
18.4%
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
18.4%
27% better than Arkansas averageArkansas average: 25.2%
Emergency department visits
Percentage of short-stay residents who had an outpatient emergency department visit.
8.3%
Percentage of short-stay residents who had an outpatient emergency department visit.
8.3%
40% better than Arkansas averageArkansas average: 13.8%
Falls with major injury
Percentage of SNF residents who experience falls with major injury during their stay.
0.0%
Percentage of SNF residents who experience falls with major injury during their stay.
0.0%
100% better than Arkansas averageArkansas average: 0.8%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Penalties and fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
Total fines amount
$25K
In line with Arkansas averageArkansas average: $26K
Number of fines
1
32% fewer fines than Arkansas averageArkansas average: 1.5
Payment Denials
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
100% fewer payment denials than Arkansas averageArkansas average: 0.2
Fines amount comparison
Fines amount comparison
This facility
$25K
Arkansas average
$26K
Penalty History
Penalties are imposed by CMS for violations of federal nursing home regulations.
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
May 6, 2024
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
May 6, 2024
$25K
Last updated: Jan 2026
Financial Trends
Historical financial and operational data for Conway Healthcare and Rehabilitation Center based on CMS SNF Cost Reports.
Occupancy Rate
65.8%
↓ 1.5pp vs 2022
Net Income
$857.4K
↑ ~$656.8K vs 2022
Total Payroll
$4.0M
↑ ~$146.5K vs 2022
Profit Margin
10.9%
↑ 8.1pp vs 2022
Loading trend charts...
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