Question 1

What government services provide money for senior housing?

Accepted Answer

Several government programs offer financial assistance for senior housing in various countries, focusing on the United States for a broad overview:

Medicaid: Medicaid is a state and federally funded program that can cover the costs of nursing home care for those who meet eligibility criteria, including income and asset limits. Some states also offer Medicaid waivers that help pay for home and community-based services to prevent or delay nursing home placement.
 Medicare: Medicare, primarily a health insurance program for people aged 65 and over, does not cover long-term housing costs. However, it can cover short-term stays in a skilled nursing facility under specific conditions following a hospital stay.
 Section 202 Supportive Housing for the Elderly Program: This program provides housing for low-income seniors. It offers rental assistance and access to supportive services, such as cleaning, cooking, and transportation.
 Low-Income Housing Tax Credit (LIHTC) Properties: While not a direct subsidy, LIHTC encourages developers to create affordable housing. Seniors with low incomes can find reduced-rent apartments through this program.
 State and Local Programs: Many states, counties, and cities offer their own programs to assist seniors with housing costs. These can include property tax relief programs, rental assistance programs, and programs that offer affordable senior housing options.
 Veterans Affairs (VA): The VA offers several programs for veterans, including the Aid and Attendance benefit, which provides monthly payments to veterans who require the aid of another person, or are housebound, to help cover the cost of care in homes, nursing homes, and assisted living facilities.
 Social Security: While Social Security primarily provides retirement income, for many seniors, these benefits are a crucial part of their budget, including housing costs.

Question 2

How do you pick the homes you recommend?

Accepted Answer

Before recommending homes, we conduct a thorough evaluation on crucial factors that define a senior home such as the quality of care they provide, the reputation of the organization, and a comprehensive review of community testimonials as well. Every detail is assessed to assure that seniors are offered not just senior care options, but trustworthy homes where they can experience the care that they deserve.

Question 3

Do you help families that need Medicaid?

Accepted Answer

Yes. Assisting families who need Medicaid is important to us as it plays a crucial role in offering financial support to seniors confronting economic challenges. We would like to keep essential healthcare services accessible to all community members, irrespective of one’s financial circumstances.

Question 4

How much does this service cost?

Accepted Answer

We extend our services at no cost, ensuring that families and seniors can benefit from tailored assistance in their search for care and home options. Our ability to offer personalized guidance without charge to families and seniors is made possible through the support and funding from the communities with which we team up.

Question 5

What services do you offer?

Accepted Answer

Finding and ranking the best assisted living facilities
Finding and ranking the best nursing homes
Finding and ranking the best memory care facilities
Our concierge service helps seniors move into the perfect home for them
Helping seniors use medicare, medicaid, and other government programs to pay for their homes
Helping seniors avoid senior homes that have bad service or fraud
Helping seniors avoid senior homes that have bad service or fraud
Autobiography & Family History Writing + Research
Senior-focused concierge medicine
Senior-focused nutritionist
Senior-focused personal training
Memory care specialists
Custom wheelchairs at all price points.
Custom hearing aids
Cosmetic skincare + dermatology
Companionship: We offer in-person and virtual companionship services. Someone engaging to hang out with or talk to on video chat.
Senior housing concierge. Our service finds the best senior living options based on your needs, income, and personality.

Name	Title	Context
Tricia Abdon	Regional Clinical Manager	Signed the report
Unnamed Director of Nursing	Director of Nursing	Provided Resident 135's assessment and service plan, and interviewed regarding missing signature
Unnamed Administrator	Administrator	Interviewed regarding service plan signature requirements and facility policies
Dietary Manager		Observed with uncovered hair in kitchen and provided policies
Cook 2		Observed with uncovered facial hair in kitchen
Dietary Aide 3		Observed with uncovered hair in kitchen
Dietary Aide 4		Observed with uncovered hair in kitchen
Dietary Server 5		Observed with uncovered hair in kitchen

Name	Title	Context
Julie Madison	Executive Director	Signed the report and provided policy information
Dining Service Chef 2		Observed not wearing hair covering in the kitchen during food preparation
Wellness Director		Provided information about Maintenance Shop and Storage Room door security
Maintenance Director		Provided information about water temperature monitoring and door security

Name	Title	Context
Julie Madison	Executive Director	Signed the report.
QMA 1	Qualified Medication Assistant	Employee with undocumented times for tuberculin skin test.
QMA 2	Qualified Medication Assistant	Employee with undocumented times for tuberculin skin test.
QMA 3	Qualified Medication Assistant	Employee with undocumented times for tuberculin skin test.
QMA 4	Qualified Medication Assistant	Employee who worked with expired QMA and CNA certifications.
Director of Nursing Services		Interviewed regarding certification and medication administration deficiencies.
Administrator		Interviewed regarding expired certifications and medication errors.
Wellness Director		Responsible for audits and corrective actions related to TB testing and certifications.

Inspection Reports for Country Charm

Inspection Report Summary

Deficiencies (last 4 years)

Deficiencies per year

Census

Census over time

Description
Facility failed to ensure a service plan was signed and dated by the resident or representative for 1 of 7 residents reviewed (Resident 135).
Facility failed to ensure foods were served in a sanitary and safe manner; staff hair was not covered while in the kitchen food preparation area (Dietary Manager, Cook 2, Dietary Aide 3, Dietary Aide 4, Dietary Server 5).

Description
Facility failed to ensure potentially hazardous materials were kept secure behind locked doors to prevent resident access in the Maintenance Shop and Storage Room.
Facility failed to ensure water temperatures were maintained between 100 and 120 degrees Fahrenheit for 2 of 9 resident rooms on the 400 unit.
Facility failed to ensure dietary staff's hair was covered to prevent exposure to food while in the kitchen for 4 of 4 observations.

Description
Failed to document the time a tuberculin skin test was administered and read for 3 of 5 employees reviewed (QMA 1, QMA 2, QMA 3).
Failed to ensure certifications were valid for 1 of 19 CNA/QMAs reviewed (QMA 4 worked with expired certifications).
Failed to administer medications as ordered by the physician for 2 of 5 residents reviewed (Resident B and Resident C), resulting in inaccurate dosing.

Inspection Report Summary

Deficiencies (last 4 years)

Deficiencies per year

Census

Census over time

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