Assisted Living Home

Covenant Living of the Great Lakes

Assisted Living Home

Covenant Living of the Great Lakes

2510 Lake Michigan Dr NW, Grand Rapids, MI 49504 View map
Overview of Covenant Living of the Great Lakes

Age gracefully with Covenant Living of the Great Lakes, a distinguished community in Grand Rapids, MI, offering assisted living, independent living, memory care, respite care, and skilled nursing. The community is dedicated to improving residents’ welfare, providing top-tier care tailored to their unique needs around the clock. Beautifully furnished and cozy accommodations are provided in a nurturing and welcoming environment, so residents can feel at ease during their stay.

Residents will not run out of things to do, with plenty of exciting events and enriching programs for recreation and wellness. Mealtimes foster comfort and satisfy dietary needs with delicious and well-balanced dining options. The community is ideal for those looking to spend their golden years in one place, especially with its different levels of care and state-of-the-art amenities.

(616) 735-4541

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info Official CMS rating based on health inspections, staffing and quality measures.
3/5
Pennsylvania average: 3.6/5
Health Inspection Info Official CMS rating based on deficiencies found during state health inspections.
3/5
Pennsylvania average: 3.3/5
Staffing Info Official CMS rating based on nurse staffing hours per resident per day.
3/5
Pennsylvania average: 3.4/5
Quality Measures Info Official CMS rating based on clinical outcomes for residents.
3/5
Pennsylvania average: 3.8/5

Nursing care per resident

Info Average daily nursing hours per resident (adjusted for acuity). Higher values indicate more nursing time per resident.
3h 29m per day

This home provides 18% less nursing time per resident than the Pennsylvania average.

Pennsylvania average: 4h 15m per day

Capacity and availability

Medium-capacity home

Offers a balance of services and community atmosphere.

Total beds 102

This home usually has availability

Lower occupancy suggests more openings may be available.

Lower demand than the Pennsylvania average
Occupancy rate 28.4%
Residents per day (avg) 32
Occupancy rate
28.4%
Residents per day (avg)
32

Finances and operations

Voluntary non-profit community
Home revenue
$6.5M
Operating deficit
-$873.2K
Voluntary non-profit community
Home revenue
$6,546,421.00
Operating deficit
$-873,219.00
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$1.9M
28.9% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$5.5M
Total costs $7.4M
Bed community size
102-bed community
A larger shared setting that may offer more common spaces and organized community services.
Years in operation
30 years in operation
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score
Walk Score: 35 / 100
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
BBB Rating
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work

Population served

Aged; Alzheimers

About this community

Occupancy

Occupancy rate
28%
In line with Pennsylvania average
Occupied beds
29 / 102
Average residents 103 per day

License details

Facility type
Homes For The Aged
Status Regular
Issuance January 8, 2025
Expiration July 31, 2026
County: KENT

Additional licensing details

License number: AH410236771
CMS Certification Number: 235614

Ownership & operating entity

Covenant Living of the Great Lakes is legally operated by Covenant Living of the Great Lakes.

Safety & Compliance

Staffing

Key information about the people who lead and staff this community.

Leadership

Contact: Terri Cunliffe, President

Care Services

Nursing Services
Rehabilitation Services
Respite Care
Memory Care
Independent Living
Skilled Nursing
24-Hour Staffing

Additional Policies & Features

Minimum Age: 62

Amenities & Lifestyle

State-of-the-art fitness studio
heated indoor pool
Jacuzzi
sauna
steam room
wellness center

Programs & Activities

Specific Programs
Residential Living, Assisted Living, Memory Care, Skilled Nursing, Respite Care
Operating Hours
Monday-Friday: 7am-8pm, Saturday-Sunday: unknown

Pricing & Financial Information

What does this home offer?

Minimum age icon
Minimum age icon

Minimum Age: 62 Years Old

Room sizes icon
Room sizes icon

Room Sizes: 710 - 1,032 / 1,094 - 1,364 sq. ft

Housing options icon
Housing options icon

Housing Options: 1 Bed / 2 Bed

Building type icon
Building type icon

Building Type: 2-story

Dining services icon
Dining services icon

Dining Services

Social and recreational activities icon
Social and recreational activities icon

Social and Recreational Activities

Exercise program icon
Exercise program icon

Exercise Programs

Wellness Programs icon

Wellness Programs

Swimming pool icon
Swimming pool icon

Swimming Pool

Types of Care at Covenant Living of the Great Lakes

Assisted Living Respite Care
Contact Covenant Living of the Great Lakes

Inspection History

In Pennsylvania, the Department of Licensing and Regulatory Affairs (LARA) conducts unannounced inspections and investigations to ensure long-term care facilities comply with state health codes.

4 visits/inspections

Pennsylvania average: 5 visits/inspections

Latest inspection

Date:August 12, 2025
Type:Complaint Investigation

4 deficiencies

Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.

Health Inspection History

Inspections
Total health inspections 3

Pennsylvania average 6.7


Last Health inspection on Mar 2025

Total health citations 31
Citations per inspection
10.33

Health citations are formal notices following inspections when they fail to comply with safety and care standards.

25 of 31 citations resulted from standard inspections; 2 of 31 resulted from complaint investigations; and 4 of 31 came from combined inspections (standard and complaint).

Breakdown of citation severity (last 3 years)
Critical Health citations More info 0
100% better than Pennsylvania average

Pennsylvania average: 0.3


Serious Health citations More info 0
100% better than Pennsylvania average

Pennsylvania average: 0.6

0 critical citations More info Pennsylvania average: 0.3

0 serious citations More info Pennsylvania average: 0.6

30 moderate citations More info Pennsylvania average: 29.5

1 minor citation More info Pennsylvania average: 0.8
Citations history (last 3 years)
Infection Control moderate citation Mar 05, 2025
Corrected

Infection Control moderate citation Mar 05, 2025
Corrected

Infection Control moderate citation Mar 05, 2025
Corrected

Nutrition moderate citation Mar 05, 2025
Corrected

Compare Assisted Living around Pittsburgh

The information below is reported by the Pennsylvania Department of Human Services and Department of Health.
Sunrise of McCandless
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

MC

Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

Pittsburgh
153
Yes
-
48
1 Bed / 2 Bed
The Remington Senior Living and Memory Care
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

MC

Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

Pittsburgh (McKnight)
120
Yes
-
47
1 Bed / 2 Bed
Brookdale at Home® Mt. Lebanon
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

IL

Independent Living For self-sufficient seniors seeking community and minimal assistance.

Pittsburgh
80
No
A+
45
1 Bed / 2 Bed
Covenant Living of the Great Lakes
SNF

Nursing Home 24/7 care needed

AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

RC

Respite Care

Grand Rapids (Westside Connection)
37
No
A+
35
1 Bed / 2 Bed
Point Pleasant
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

North Versailles
-
Yes
C+
32
1 Bed / 2 Bed

Living Spaces & Floor Plans

Isle Royale Floor Plan
Download PDF
Marquette Floor Plan
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Huron Floor Plan
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Mackinaw Floor Plan
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Charlevoix Floor Plan
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Ontario Floor Plan
Download PDF
Glen Arbor Floor Plan
Download PDF
Grand Traverse Floor Plan
Download PDF
Superior Floor Plan
Download PDF
Covenant Living of the Great Lakes – greatlakes_huron_onebedonebath_885.pdf
Download PDF
Covenant Living of the Great Lakes – Great-Lakes-communication-plan-1.pdf
Download PDF

Places of interest near Covenant Living of the Great Lakes

Address 3.9 miles from city center

Address 2510 Lake Michigan Dr NW, Grand Rapids, MI 49504

Calculate Travel Distance to Covenant Living of the Great Lakes

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Staffing Data

Source: CMS Payroll-Based Journal (Q2 2025)

115
Total Staff
46
Employees
69
Contractors
14,230
Total Hours (Quarter)
21
Avg Staff/Day
7.4
Avg Shift (hrs)
Nursing Staff Breakdown
Role Count Avg Shift (hrs) Uses Contractors?
Registered Nurse1411.3 Yes
Licensed Practical Nurse138.3 Yes
Certified Nursing Assistant687.6 Yes
Staff by Category
Administration
2 staff
7.6hs shift avg
Nursing Staff
96 staff
8.1hs shift avg
Physicians & Practitioners
2 staff
8.1hs shift avg
Therapy Services
11 staff
5.7hs shift avg
Activities & Recreation
0 staff
0hs shift avg
Social Services
2 staff
2.6hs shift avg
Dietary Services
1 staff
7.9hs shift avg
Other Services
1 staff
8.5hs shift avg
Contractor Analysis
22.6%
of total hours from contractors
3,214 contractor hours this quarter
Qualified Social Worker: 2 Respiratory Therapy Technician: 2 Speech Language Pathologist: 4 Certified Nursing Assistant: 40 Licensed Practical Nurse: 5 Physical Therapy Assistant: 2 Physical Therapy Aide: 1 Registered Nurse: 10 Occupational Therapy Aide: 1 Medical Director: 1 Occupational Therapy Assistant: 1
Role Employees Contractors Total Staff Total Hours Days Worked % of Days Avg Shift (hrs)
Certified Nursing Assistant2840686,50091100%7.6
Licensed Practical Nurse85132,31691100%8.3
Registered Nurse410141,68291100%11.3
Mental Health Service Worker1014865763%8.5
Physical Therapy Aide0114806066%8
Dietitian1014205358%7.9
Respiratory Therapy Technician0223757380%4.7
Nurse Practitioner1013624448%8.2
Occupational Therapy Aide0113244044%8.1
Administrator1013204044%8
Physical Therapy Assistant0222696875%4
Clinical Nurse Specialist1012533235%7.9
Qualified Social Worker0221586268%2.6
RN Director of Nursing1011441820%8
Speech Language Pathologist0441072426%4.3
Occupational Therapy Assistant0112833%9.3
Medical Director011633%2

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Total census
29 residents
Residents by payment source
Medicare
2 residents (6.9%)
Medicaid
12 residents (41.4%)
Private pay or other
15 residents (51.7%)
Programs & Services
Residents' Group

Residents meet regularly to discuss policies, care quality, and activities

CCRC

Part of a Continuing Care Retirement Community offering multiple care levels

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 9.3
11% worse than Pennsylvania average

Pennsylvania average: 8.4

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 15.8
In line with Pennsylvania average

Pennsylvania average: 16.3

Long-stay resident measures
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 17.2%
38% worse than Pennsylvania average

Pennsylvania average: 12.5%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 14.4%
32% better than Pennsylvania average

Pennsylvania average: 21.0%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 4.0%
25% worse than Pennsylvania average

Pennsylvania average: 3.2%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 14.3%
148% worse than Pennsylvania average

Pennsylvania average: 5.7%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 2.7%
60% worse than Pennsylvania average

Pennsylvania average: 1.7%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 1.8%
68% better than Pennsylvania average

Pennsylvania average: 5.7%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 8.6%
122% worse than Pennsylvania average

Pennsylvania average: 3.9%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 13.3%
11% better than Pennsylvania average

Pennsylvania average: 15.0%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 96.1%
In line with Pennsylvania average

Pennsylvania average: 94.9%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 95.2%
In line with Pennsylvania average

Pennsylvania average: 95.0%

Short-stay resident measures
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 90.6%
10% better than Pennsylvania average

Pennsylvania average: 82.5%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 0.4%
73% better than Pennsylvania average

Pennsylvania average: 1.4%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 85.9%
8% better than Pennsylvania average

Pennsylvania average: 79.5%

Guides for Better Senior Living

Care Cost Calculator: See Prices in Your Area

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Financial Aid for Pennsylvania Seniors

Get financial aid guidance

Community HealthChoices (CHC)

PA Medicaid CHC

Age 65+ or disabled, Pennsylvania resident, Medicaid-eligible, nursing home-level care need.

~$2,829/month (300% FBR, individual).

$2,000 (individual), $3,000 (couple) (excludes home, car).

Managed care model; high urban demand (e.g., Philadelphia, Pittsburgh).

Pennsylvania OPTIONS Program

PA OPTIONS

Age 60+, Pennsylvania resident, at risk of nursing home placement.

~$2,000/month (individual, varies by region).

$8,000 (individual).

Cost-sharing required above certain income; rural/urban balance.

Living Independence for the Elderly (LIFE)

Pennsylvania LIFE (PACE)

Age 55+, PA resident (specific counties), NFLOC, safe with LIFE support.

~$2,829/month (Medicaid-eligible); private pay option available.

$2,000 (individual), $3,000 (couple) for Medicaid enrollees.

16 providers in 25 counties (e.g., Allegheny, Luzerne); LIFE branding unique to PA.

Medicare Savings Program (MSP)

Pennsylvania Medicare Savings Program

Age 65+ or disabled, PA resident, Medicare Part A/B.

~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.

$9,430 (individual), $14,130 (couple).

Three tiers; includes Extra Help for Part D; no waitlist.

Low-Income Home Energy Assistance Program (LIHEAP)

Pennsylvania LIHEAP

Age 60+ prioritized, PA resident, low-income household.

~$3,970/month (individual, 185% FPL).

Not assessed; income-focused.

Cash grants and crisis aid; serves ~600,000 households annually.

Family Caregiver Support Program (FCSP)

Pennsylvania Family Caregiver Support Program

Caregivers of 60+ needing care or 55+ caregivers of others; PA resident; functional needs (2+ ADLs).

No strict cap; reimbursements up to $600/month if care recipient income < ~$2,322/month (185% FPL).

Not assessed; need-based.

High demand; includes grandparent caregivers.

Senior Community Service Employment Program (SCSEP)

Pennsylvania SCSEP

Age 55+, unemployed, low-income, PA resident.

~$1,983/month (125% FPL).

Not specified; income-focused.

Priority for veterans, rural residents; AARP partnership.

VA Aid and Attendance (A&A) and Housebound Benefits

Pennsylvania VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse, PA resident, wartime service, need for ADL help (A&A) or homebound.

Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.

~$155,356 (net worth limit).

High veteran population; supports rural/urban care needs.

Property Tax/Rent Rebate Program (PTRR)

Pennsylvania Property Tax/Rent Rebate Program

Age 65+, PA resident, homeowner/renter (or widow/er 50+, disabled 18+).

~$45,000/year (individual or couple, excludes half of Social Security).

Not assessed; income-focused.

Rebates up to $1,000; ~600,000 eligible annually.

Senior Farmers’ Market Nutrition Program (SFMNP)

Pennsylvania SFMNP

Age 60+, PA resident, low-income.

~$2,322/month (individual, 185% FPL).

Not assessed.

Vouchers (~$50/season) via 52 AAAs; serves ~200,000 annually.