Occupancy rate
95%
38% higher than Indiana averageIndiana average: 69%
Mostly short-term rehab stays
Most residents typically stay for a few weeks or months before returning home or moving on.
Nursing Home
Creekside Village
Creekside Village is a senior living community located in Hagerstown, Maryland. It offers a full continuum of care including independent living, assisted living, and skilled nursing services. The community focuses on providing personalized care and engaging activities to enhance the quality of life for its residents.
Quality ratings
Official CMS rating based on health inspections, staffing and quality measures.
Official CMS rating based on deficiencies found during state health inspections.
Official CMS rating based on nurse staffing hours per resident per day.
Official CMS rating based on clinical outcomes for residents.
Nursing care per resident
Average daily nursing hours per resident (adjusted for acuity). Higher values indicate more nursing time per resident.
Capacity and availability
Medium-capacity home
Offers a balance of services and community atmosphere.
Total beds
100
This home is often near full
That suggests steady demand, but availability may be limited.
Occupancy rate
95%
Residents per day (avg)
92
Occupancy rate
95%
Residents per day (avg)
92
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Short stays
Recovery
Medicare-covered care
Breakdown by payment type
Medicare
55% of new residents, usually for short-term rehab.
Typical stay
16 days
Private pay
28% of new residents, often for short stays.
Typical stay
2 - 3 months
Medicaid
16% of new residents, often for long-term daily care.
Typical stay
5 - 6 months
Finances and operations
Governmental community
Home revenue
$16.5M
Surplus of revenue
$1.1M
Governmental community
Home revenue
$16,454,418.00
Surplus of revenue
$1,065,461.00
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$5.8M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$9.6M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$15.4M
100-bed community
A larger shared setting that may offer more common spaces and organized community services.
About this community
Occupancy
38% higher than Indiana averageOccupied beds
95 / 100
Average residents
70 per day
License details
Facility type
Nursing Home (skilled Nursing Facility)
Status
Active
Issuance
July 1, 2025
Additional licensing details
License number:
25-012329-1
CMS Certification Number:
155784
Ownership & operating entity
Creekside Village is administrated by ERIN GINTER.
Profit status:
OTHER
Staffing
Key information about the people who lead and staff this community.
Leadership
Director of Nursing:
MICHELLE SINGLETON
Care Services
Nursing Services
Rehabilitation Services
Independent Living
Skilled Nursing
Licensed Nurses/CNAs
24-Hour Staffing
All Levels of Care
Contact Information
Fax:
(574) 271-0193
Programs & Activities
Specific Programs
Independent Living, Assisted Living, Skilled Nursing, Rehabilitation, Activities, Dining Services
Dining & Nutrition
Food Description
Creekside Village offers a restaurant-style dining experience with three meals served daily, featuring a variety of menu options and accommodations for dietary preferences.
Meals Included
Yes
Inspection History
In Indiana, the Department of Health, Division of Long Term Care is the primary regulatory body that performs onsite inspections and quality of care reviews for all licensed facilities.
10 visits/inspections
Results
4 with citations
0 without citations
Indiana average: 8 complaint visits
Indiana average: 3 inspections with citations
Show Inspection Reports
4 complaints
Formal expressions of dissatisfaction or concern made by residents, or their families regarding various aspects of the care, services, and environment provided.
Indiana average: 4 complaints
Latest inspection
Date:March 21, 2025
Type:Complaint Investigation
31 total citations
Citations indicate regulatory violations. A higher number implies the facility had several areas requiring improvement.
Indiana average: 26 citations
31 deficiencies
Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.
Inspection Report Summary for Creekside Village
The most recent inspection on March 21, 2025, identified a deficiency related to securing a controlled narcotic medication during administration. Earlier inspections showed a pattern of deficiencies involving medication management, resident care such as skin condition assessments and individualized activities, and documentation issues including timely reporting and care planning. Complaint investigations were mostly unsubstantiated, though some substantiated complaints resulted in citations for medication mismanagement and failure to notify responsible parties after resident transfers. No fines, immediate jeopardy findings, or license actions were listed in the available reports. The facility’s inspection history shows ongoing challenges with medication and care processes, with some improvements in complaint compliance but recurring issues over time.
Health Inspection History
Inspections
Total health inspections
7
Indiana average 6
Last Health inspection on Mar 2025
Total health citations
27
Citations per inspection
3.86
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
21 of 27 citations resulted from standard inspections; and 6 of 27 resulted from complaint investigations.
Breakdown of citation severity (last 3 years)
Critical Health citations
0
0
100% better than Indiana averageIndiana average: 0.2
Serious Health citations
1
1
67% worse than Indiana averageIndiana average: 0.6
0 critical citations
1 serious citation
26 moderate citations
0 minor citations
Citations history (last 3 years)
Pharmacy moderate citation
Mar 21, 2025
Corrected
Infection Control moderate citation
Jan 13, 2025
Corrected
Quality of Care moderate citation
Jan 13, 2025
Corrected
Quality of Care moderate citation
Jan 13, 2025
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Compare Nursing Homes around Indiana
The information below is reported by the Indiana Department of Health, Division of Long Term Care.
Adams Woodcrest
-10%
+7%
+3%
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
IN 46733
143
-
-
71.4%
$12,192,260.00
$5,615,054.00
46.1%
108
3.6901
-
2
-
-10%+7%+3%
Adams Heritage
+29%
+20%
+3%
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
IN 46773
61
A+
-
71.6%
$5,068,983.00
$2,488,962.00
49.1%
39
4.1205
-
2
-
+29%+20%+3%
Creekside Village
-57%
+2%
+19%
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
IN 46545
100
-
GINTER, ERIN
82.6%
$15,349,856.00
$5,823,364.00
37.9%
92
3.5036
-
27
1
-57%+2%+19%
Addison Pointe Health & Rehabilitation Center
-5%
-8%
+33%
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
IN 46304
100
-
DOBBEN, STEVEN
92.5%
$15,225,564.00
$5,306,023.00
34.8%
92.50
3.1554
1
27
1
-5%-8%+33%
Albany Health Care & Rehabilitation Center
+4%
+2%
+9%
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
IN 47320
102
-
TROXWELL, MELANIE
75.6%
$12,342,683.00
$4,315,019.00
35%
77.20
3.5110
-
19
1
+4%+2%+9%
Adams Woodcrest
Type of care:
SNF
AL
Community:
IN 46733
Bed Count:
143
CCN:
155747
Occupancy:
71.4%
Home Revenue:
$12,192,260.00
Payroll Costs:
$5,615,054.00
Payroll %:
46.1%
Avg Residents/Day:
108
Overall Rating:
Adj Nurse Hours:
3.6901
Health Insp Rating:
Staffing Rating:
QM Rating:
Citations:
2
RN share vs State Avg:
-10%
-10%
Staffing vs State Avg:
+7%
+7%
Occupancy vs State Avg:
+3%
+3%
Adams Heritage
Type of care:
SNF
AL
Community:
IN 46773
Bed Count:
61
CCN:
155729
Occupancy:
71.6%
Home Revenue:
$5,068,983.00
Payroll Costs:
$2,488,962.00
Payroll %:
49.1%
Avg Residents/Day:
39
Overall Rating:
Adj Nurse Hours:
4.1205
Health Insp Rating:
Staffing Rating:
QM Rating:
Citations:
2
RN share vs State Avg:
+29%
+29%
Staffing vs State Avg:
+20%
+20%
Occupancy vs State Avg:
+3%
+3%
Creekside Village
Type of care:
SNF
AL
Community:
IN 46545
Bed Count:
100
Operator:
GINTER, ERIN
CCN:
155784
Occupancy:
82.6%
Home Revenue:
$15,349,856.00
Payroll Costs:
$5,823,364.00
Payroll %:
37.9%
Avg Residents/Day:
92
Overall Rating:
Adj Nurse Hours:
3.5036
Health Insp Rating:
Staffing Rating:
QM Rating:
Citations:
27
Severe Citations:
1
RN share vs State Avg:
-57%
-57%
Staffing vs State Avg:
+2%
+2%
Occupancy vs State Avg:
+19%
+19%
Addison Pointe Health & Rehabilitation Center
Type of care:
SNF
AL
Community:
IN 46304
Bed Count:
100
Operator:
DOBBEN, STEVEN
CCN:
155805
Occupancy:
92.5%
Home Revenue:
$15,225,564.00
Payroll Costs:
$5,306,023.00
Payroll %:
34.8%
Avg Residents/Day:
92.50
Overall Rating:
Adj Nurse Hours:
3.1554
Health Insp Rating:
Staffing Rating:
QM Rating:
Number of Fines:
1
Citations:
27
Severe Citations:
1
RN share vs State Avg:
-5%
-5%
Staffing vs State Avg:
-8%
-8%
Occupancy vs State Avg:
+33%
+33%
Albany Health Care & Rehabilitation Center
Type of care:
SNF
AL
Community:
IN 47320
Bed Count:
102
Operator:
TROXWELL, MELANIE
CCN:
155432
Occupancy:
75.6%
Home Revenue:
$12,342,683.00
Payroll Costs:
$4,315,019.00
Payroll %:
35%
Avg Residents/Day:
77.20
Overall Rating:
Adj Nurse Hours:
3.5110
Health Insp Rating:
Staffing Rating:
QM Rating:
Citations:
19
Severe Citations:
1
RN share vs State Avg:
+4%
+4%
Staffing vs State Avg:
+2%
+2%
Occupancy vs State Avg:
+9%
+9%Places of interest near Creekside Village
1.8 miles from city center
MISHAWAKA, IN 46545
Calculate Travel Distance to Creekside Village
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Staffing Data
Source: CMS Payroll-Based Journal (Q2 2025)
146
Total Staff
135
Employees
11
Contractors
39,552
Total Hours (Quarter)
57
Avg Staff/Day
7.6
Avg Shift (hrs)
Nursing Staff Breakdown
| Role ⓘ | Count ⓘ | Avg Shift (hrs) ⓘ | Uses Contractors? ⓘ |
|---|---|---|---|
| Registered Nurse | 6 | 8.3 | No |
| Licensed Practical Nurse | 19 | 8.6 | No |
| Certified Nursing Assistant | 60 | 7.8 | No |
Staff by Category
Administration ⓘ
2 staff
7.2hs shift avg
Nursing Staff ⓘ
104 staff
8hs shift avg
Physicians & Practitioners ⓘ
4 staff
8.2hs shift avg
Therapy Services ⓘ
24 staff
6hs shift avg
Activities & Recreation ⓘ
0 staff
0hs shift avg
Social Services ⓘ
2 staff
7.7hs shift avg
Dietary Services ⓘ
4 staff
5.9hs shift avg
Other Services ⓘ
6 staff
7.9hs shift avg
Contractor Analysis
1.5%
of total hours from contractors
612 contractor hours this quarter
Respiratory Therapy Technician: 1
Medical Director: 1
Occupational Therapy Assistant: 9
| Role ⓘ | Employees ⓘ | Contractors ⓘ | Total Staff ⓘ | Total Hours ⓘ | Days Worked ⓘ | % of Days ⓘ | Avg Shift (hrs) ⓘ |
|---|---|---|---|---|---|---|---|
| Certified Nursing Assistant | 60 | 0 | 60 | 17,501 | 91 | 100% | 7.8 |
| Licensed Practical Nurse | 19 | 0 | 19 | 7,135 | 91 | 100% | 8.6 |
| Medication Aide/Technician | 9 | 0 | 9 | 2,330 | 91 | 100% | 7.8 |
| RN Director of Nursing | 8 | 0 | 8 | 2,005 | 76 | 84% | 7.6 |
| Registered Nurse | 6 | 0 | 6 | 1,997 | 91 | 100% | 8.3 |
| Mental Health Service Worker | 4 | 0 | 4 | 1,008 | 64 | 70% | 8 |
| Speech Language Pathologist | 3 | 0 | 3 | 977 | 79 | 87% | 6.1 |
| Qualified Social Worker | 2 | 0 | 2 | 947 | 65 | 71% | 7.7 |
| Physical Therapy Assistant | 2 | 0 | 2 | 931 | 71 | 78% | 7.5 |
| Respiratory Therapy Technician | 5 | 1 | 6 | 868 | 88 | 97% | 5.5 |
| Clinical Nurse Specialist | 3 | 0 | 3 | 657 | 63 | 69% | 8.3 |
| Physical Therapy Aide | 3 | 0 | 3 | 522 | 67 | 74% | 7.3 |
| Administrator | 1 | 0 | 1 | 512 | 64 | 70% | 8 |
| Dietitian | 1 | 0 | 1 | 477 | 68 | 75% | 7 |
| Dental Services Staff | 2 | 0 | 2 | 463 | 60 | 66% | 7.7 |
| Nurse Practitioner | 1 | 0 | 1 | 408 | 51 | 56% | 8 |
| Occupational Therapy Aide | 1 | 0 | 1 | 357 | 53 | 58% | 6.7 |
| Other Dietary Services Staff | 3 | 0 | 3 | 303 | 63 | 69% | 4.7 |
| Nurse Aide in Training | 2 | 0 | 2 | 78 | 11 | 12% | 7.1 |
| Occupational Therapy Assistant | 0 | 9 | 9 | 50 | 51 | 56% | 0.9 |
| Medical Director | 0 | 1 | 1 | 28 | 11 | 12% | 2.5 |
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total census
89 residents
Residents by payment source
Medicare
12 residents (13.5%)
Medicaid
46 residents (51.7%)
Private pay or other
31 residents (34.8%)
Programs & Services
Residents' Group
Residents meet regularly to discuss policies, care quality, and activities
Active Resident Council
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
12.4
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
12.4
55% worse than Indiana averageIndiana average: 8.0
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
21.6
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
21.6
27% worse than Indiana averageIndiana average: 17.1
Long-stay resident measures
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
13.2%
Percent of long-stay residents whose need for help with daily activities has increased
13.2%
9% worse than Indiana averageIndiana average: 12.0%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
30.3%
Percent of long-stay residents whose ability to move independently worsened
30.3%
111% worse than Indiana averageIndiana average: 14.4%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
21.4%
Percent of low risk long-stay residents who lose control of their bowels or bladder
21.4%
13% better than Indiana averageIndiana average: 24.6%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
2.0%
Percent of long-stay residents experiencing one or more falls with major injury
2.0%
47% better than Indiana averageIndiana average: 3.9%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
9.3%
Percent of long-stay high risk residents with pressure ulcers
9.3%
114% worse than Indiana averageIndiana average: 4.4%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
1.7%
Percent of long-stay residents with a urinary tract infection
1.7%
37% worse than Indiana averageIndiana average: 1.2%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
7.2%
Percent of long-stay residents who lose too much weight
7.2%
27% worse than Indiana averageIndiana average: 5.7%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
16.4%
Percent of long-stay residents who have depressive symptoms
16.4%
32% better than Indiana averageIndiana average: 24.1%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
1.3%
Percent of long-stay residents who received an antipsychotic medication
1.3%
90% better than Indiana averageIndiana average: 12.4%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
91.1%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
91.1%
In line with Indiana averageIndiana average: 93.7%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
98.5%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
98.5%
In line with Indiana averageIndiana average: 95.4%
Short-stay resident measures
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
89.8%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
89.8%
10% better than Indiana averageIndiana average: 81.7%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
0.1%
Percent of short-stay residents who newly received an antipsychotic medication
0.1%
90% better than Indiana averageIndiana average: 1.4%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
87.2%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
87.2%
10% better than Indiana averageIndiana average: 79.0%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Financial Trends
Historical financial and operational data for Creekside Village based on CMS SNF Cost Reports.
Occupancy Rate
82.6%
↑ 6.3pp vs 2022
Net Income
$1,065,461
↑ ~$2.0M vs 2022
Total Payroll
$6,977,041
↑ ~$367K vs 2022
Profit Margin
6.9%
↑ 14.8pp vs 2022
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The True Cost of Assisted Living in 2025 – And How Families Are Paying For It
Understanding Senior Living Costs: Pricing Models, Discounts & Financial Assistance
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