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Assisted Living in Aroostook County

Crest View Manor

Assisted Living in Aroostook County

Crest View Manor

Overview of Crest View Manor

Cherish every moment in retirement at Crest View Manor, an inviting retreat in Houlton, ME, that offers assisted living. The community prioritizes residents’ welfare, providing top-notch assistance for their daily living activities around the clock. Medication management, incontinence care, and housekeeping services are also provided, ensuring residents enjoy a hassle-free living.

With a carefully curated calendar of enriching activities and fun recreational programs, residents have more opportunities to explore new hobbies and meet peers of the same age. Delicious and healthy meals are also served to meet residents’ dietary needs and preferences. Here, residents can travel conveniently with transportation services. The community strives to help residents thrive in retirement, especially with its nurturing and inviting environment.

(207) 532-3498

Capacity and availability

Smaller home

May offer a more intimate, personalized care environment.

Total beds 20
Bed community size
20-bed community
A smaller, more intimate setting that may offer a quieter environment and closer staff-resident interactions.
Years in operation
31 years in operation
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score
Walk Score: 2 / 100
Car-dependent. Most errands require a car, with limited nearby walkable options.
BBB Rating
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work

About this community

License Details

Facility TypeAssisted Housing
ExpirationJanuary 28, 2026
CountyAROOSTOOK

Additional Licensing Details

License LevelPNMI LEVEL IV RESIDENTIAL CARE FACILITY
License NumberPND249

Ownership & Operating Entity

Crest View Manor is administrated by Alysia Sutherland.

Staffing

Key information about the people who lead and staff this community.

Leadership

ContactMs. Blanche Russell, Administrator

Staff Composition

Total Employees
20
Full-Time Employees
20

Contact Information

Fax+1 (207) 532-4173

What does this home offer?

Housing options icon
Housing options icon

Housing Options: Private / Shared Rooms

Building type icon
Building type icon

Building Type: Single-story

Dining services icon
Dining services icon

Dining Services

Housekeeping icon
Housekeeping icon

Housekeeping Services

Social and recreational activities icon
Social and recreational activities icon

Social and Recreational Activities

Types of Care at Crest View Manor

Assisted Living

Contact Crest View Manor

Inspection History

In Maine, the Department of Health and Human Services, Division of Licensing and Certification is responsible for inspecting long-term care facilities to ensure they meet quality of care standards.

31 visits/inspections

Breakdown by inspection type
  • 19 desk reviews
  • 12 on-site inspections

Results

10 with issues

21 without issues

Maine average: 10 inspections

Latest inspection

Date May 7, 2025

Inspection history

05/07/2025 DESK REVIEW
NO DEFICIENCIES
08/02/2024 DESK REVIEW
NO DEFICIENCIES
01/23/2024 ON-SITE INSPECTION
ACCEPTED PLAN OF CORRECTION
12/29/2023 DESK REVIEW
ACCEPTED PLAN OF CORRECTION
10/05/2023 DESK REVIEW
NO DEFICIENCIES
12/09/2022 ON-SITE INSPECTION
NO DEFICIENCIES
04/25/2022 DESK REVIEW
NO DEFICIENCIES
03/10/2022 ON-SITE INSPECTION
ACCEPTED PLAN OF CORRECTION
01/04/2022 DESK REVIEW
ACCEPTED PLAN OF CORRECTION
01/03/2022 DESK REVIEW
NO DEFICIENCIES
12/09/2020 DESK REVIEW
NO DEFICIENCIES
02/04/2020 ON-SITE INSPECTION
ACCEPTED PLAN OF CORRECTION
01/08/2020 ON-SITE INSPECTION
ACCEPTED PLAN OF CORRECTION
01/03/2020 DESK REVIEW
ACCEPTED PLAN OF CORRECTION
12/04/2019 ON-SITE INSPECTION
ACCEPTED PLAN OF CORRECTION
07/25/2019 DESK REVIEW
NO DEFICIENCIES
03/06/2019 DESK REVIEW
NO DEFICIENCIES
01/18/2019 DESK REVIEW
NO DEFICIENCIES
04/05/2018 ON-SITE INSPECTION
NO DEFICIENCIES
03/29/2018 DESK REVIEW
NO DEFICIENCIES
01/02/2018 ON-SITE INSPECTION
NO DEFICIENCIES
11/16/2017 ON-SITE INSPECTION
NO DEFICIENCIES
11/17/2016 ON-SITE INSPECTION
NO DEFICIENCIES
07/15/2016 DESK REVIEW
NO DEFICIENCIES
06/28/2016 DESK REVIEW
NO DEFICIENCIES
06/23/2016 DESK REVIEW
NO DEFICIENCIES
06/17/2016 DESK REVIEW
NO DEFICIENCIES
01/25/2016 ON-SITE INSPECTION
ACCEPTED PLAN OF CORRECTION
01/28/2015 DESK REVIEW
NO DEFICIENCIES
12/14/2014 DESK REVIEW
NO DEFICIENCIES
05/15/2014 ON-SITE INSPECTION
ACCEPTED PLAN OF CORRECTION

11 deficiencies

Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.

Maine average: 3 deficiencies

Inspection Report Summary for Crest View Manor

The most recent inspection on May 7, 2025, was a complaint investigation in which the facility was found to be in substantial compliance with relevant regulations. Earlier inspections showed mixed results, with a biennial survey on January 23, 2024, identifying multiple deficiencies related to medication administration by unlicensed staff, incomplete staff training, dietary management issues, sanitation practices, and facility maintenance. No fines, immediate jeopardy findings, or enforcement actions were listed in the available reports. Complaint investigations prior to the most recent inspection were unsubstantiated, with inspectors finding substantial compliance in both cases. The inspection history suggests improvement since the January 2024 survey, with no deficiencies noted in the latest complaint investigation.

Compare Assisted Living around Aroostook County The information below is reported by the Maine Department of Health and Human Services, Division of Licensing and Certification.

Filter by care type
Crest View Manor
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Houlton (Houlton)
20
No
2
Private / Shared Rooms
-
A+
Alysia Sutherland
31
10
11
Joseph Street Foster Home
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Houlton (Houlton)
6
No
31
Private / Shared Rooms
100.0%
-
-
19
0
0
East Side Home
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Houlton (Houlton)
5
No
31
Private / Shared Rooms
-
-
-
15
0
0
Guy Street
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Houlton (Houlton)
5
No
9
Private / Shared Rooms
100.0%
-
-
21
2
0
Kennedy Foster Home
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Eagle Lake (Eagle Lake)
4
No
22
Private / Shared Rooms
-
-
-
3
1
0

Places of interest near Crest View Manor

Address 1.8 miles from city center

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Guides for Better Senior Living

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Financial Aid for Maine Seniors

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Home and Community Benefits for the Elderly

MaineCare HCB Program

Age 65+ or 18+ with disability, Maine resident, Medicaid- eligible, nursing home-level care need.

~$2,829/month (300% FBR, individual).

$2,000 (individual), $3,000 (couple).

Rural access emphasized.

Maine Statewide Respite Program

ME Respite Program

Caregiver of someone 60+ with dementia, Maine resident.

~$2,500/month (individual, varies).

$40,000 (individual).

Limited to dementia caregivers; capped funding.

MaineCare Long-Term Care (Nursing Facility Services)

MaineCare Nursing Facility Services

Age 65+, Maine resident, Medicaid-eligible, requires nursing home-level care.

$943/month (individual); must be less than nursing home cost for full coverage.

$2,000 (individual), $3,000 (couple); spousal allowance up to $155,356.

Home equity limit of $636,000; estate recovery applies post-55.

Consumer-Directed Home-Based Care (CDHBC)

Maine Consumer-Directed Personal Assistance Services

Age 65+, Maine resident, needs ADL assistance, income/asset limits apply.

~$2,000/month (varies by AAA).

Not strict; prioritizes low-income.

Available through five Area Agencies on Aging.

Home Accessibility and Repair Program

Maine State Housing Authority Home Accessibility and Repair

Age 62+, Maine resident, homeowner, low-income.

~$34,000/year (individual, 80% AMI, varies by county).

Not specified; focus on income.

Includes Elderly Hardship Grants for urgent repairs.

Program of All-Inclusive Care for the Elderly (PACE)

Maine PACE (not widely available yet)

Age 55+, Maine resident, Medicare/Medicaid-eligible, nursing home-level care need, community-safe.

No strict limit; Medicaid portion $2,901/month max.

$2,000 (individual) for Medicaid portion.

Pilot phase; check availability with DHHS.

Veterans Aid and Attendance (A&A) Benefit

Maine VA Aid and Attendance

Wartime veteran/spouse, age 65+ or disabled, needs ADL help, Maine resident.

Net income minus medical expenses < $1,984/month (individual with A&A).

$155,356 (net worth limit).

High veteran population in rural areas.

Medicare Savings Programs (MSP)

Maine Medicare Savings Programs

Age 65+, Maine resident, Medicare Part A/B enrollee.

$2,014/month (individual, QMB), $2,706/month (SLMB/QI).

$9,090 (individual), $13,630 (couple).

Includes Qualified Medicare Beneficiary (QMB), Specified Low-Income Medicare Beneficiary (SLMB), and Qualified Individual (QI).

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