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Crest View Manor
Assisted Living in Aroostook County
Crest View Manor
Assisted Living in Aroostook County
Overview of Crest View Manor
Cherish every moment in retirement at Crest View Manor, an inviting retreat in Houlton, ME, that offers assisted living. The community prioritizes residents’ welfare, providing top-notch assistance for their daily living activities around the clock. Medication management, incontinence care, and housekeeping services are also provided, ensuring residents enjoy a hassle-free living.
With a carefully curated calendar of enriching activities and fun recreational programs, residents have more opportunities to explore new hobbies and meet peers of the same age. Delicious and healthy meals are also served to meet residents’ dietary needs and preferences. Here, residents can travel conveniently with transportation services. The community strives to help residents thrive in retirement, especially with its nurturing and inviting environment.
20-bed community
A smaller, more intimate setting that may offer a quieter environment and closer staff-resident interactions.
31 years in operation
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score: 2 / 100
Car-dependent. Most errands require a car, with limited nearby walkable options.
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
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About this community
Facility TypeAssisted Housing
ExpirationJanuary 28, 2026
CountyAroostook
License LevelPNMI LEVEL IV RESIDENTIAL CARE FACILITY
License NumberPND249
Crest View Manor is administrated by Alysia Sutherland.
Staffing
Key information about the people who lead and staff this community.
ContactMs. Blanche Russell, Administrator
Total Employees
20
Full-Time Employees
20
Fax+1 (207) 532-4173
What does this home offer?
Housing Options: Private / Shared Rooms
Building Type: Single-story
Dining Services
Housekeeping Services
Social and Recreational Activities
Types of Care at Crest View Manor
Assisted Living
Inspection History
In Maine, the Department of Health and Human Services, Division of Licensing and Certification is responsible for inspecting long-term care facilities to ensure they meet quality of care standards.
31 visits/inspections
Inspections are mandatory, regular evaluations conducted by state health departments or regulatory agencies. They ensure the community provides safe, compliant care, covering areas like resident health, staff and management.
Breakdown by inspection type
- 19 desk reviews
- 12 on-site inspections
Results
10 with issues
21 without issues
Maine average: 10 inspections
Latest inspection
Date
May 7, 2025
Inspection history
05/07/2025
DESK REVIEW
NO DEFICIENCIES
08/02/2024
DESK REVIEW
NO DEFICIENCIES
01/23/2024
ON-SITE INSPECTION
ACCEPTED PLAN OF CORRECTION
12/29/2023
DESK REVIEW
ACCEPTED PLAN OF CORRECTION
10/05/2023
DESK REVIEW
NO DEFICIENCIES
12/09/2022
ON-SITE INSPECTION
NO DEFICIENCIES
04/25/2022
DESK REVIEW
NO DEFICIENCIES
03/10/2022
ON-SITE INSPECTION
ACCEPTED PLAN OF CORRECTION
01/04/2022
DESK REVIEW
ACCEPTED PLAN OF CORRECTION
01/03/2022
DESK REVIEW
NO DEFICIENCIES
12/09/2020
DESK REVIEW
NO DEFICIENCIES
02/04/2020
ON-SITE INSPECTION
ACCEPTED PLAN OF CORRECTION
01/08/2020
ON-SITE INSPECTION
ACCEPTED PLAN OF CORRECTION
01/03/2020
DESK REVIEW
ACCEPTED PLAN OF CORRECTION
12/04/2019
ON-SITE INSPECTION
ACCEPTED PLAN OF CORRECTION
07/25/2019
DESK REVIEW
NO DEFICIENCIES
03/06/2019
DESK REVIEW
NO DEFICIENCIES
01/18/2019
DESK REVIEW
NO DEFICIENCIES
04/05/2018
ON-SITE INSPECTION
NO DEFICIENCIES
03/29/2018
DESK REVIEW
NO DEFICIENCIES
01/02/2018
ON-SITE INSPECTION
NO DEFICIENCIES
11/16/2017
ON-SITE INSPECTION
NO DEFICIENCIES
11/17/2016
ON-SITE INSPECTION
NO DEFICIENCIES
07/15/2016
DESK REVIEW
NO DEFICIENCIES
06/28/2016
DESK REVIEW
NO DEFICIENCIES
06/23/2016
DESK REVIEW
NO DEFICIENCIES
06/17/2016
DESK REVIEW
NO DEFICIENCIES
01/25/2016
ON-SITE INSPECTION
ACCEPTED PLAN OF CORRECTION
01/28/2015
DESK REVIEW
NO DEFICIENCIES
12/14/2014
DESK REVIEW
NO DEFICIENCIES
05/15/2014
ON-SITE INSPECTION
ACCEPTED PLAN OF CORRECTION
11 deficiencies
Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.
Maine average: 3 deficiencies
0.4 deficiencies per inspection
Maine average: 0.2 deficiencies per inspection
Inspection Report Summary for Crest View Manor
The most recent inspection on May 7, 2025, was a complaint investigation in which the facility was found to be in substantial compliance with relevant regulations. Earlier inspections showed mixed results, with a biennial survey on January 23, 2024, identifying multiple deficiencies related to medication administration by unlicensed staff, incomplete staff training, dietary management issues, sanitation practices, and facility maintenance. No fines, immediate jeopardy findings, or enforcement actions were listed in the available reports. Complaint investigations prior to the most recent inspection were unsubstantiated, with inspectors finding substantial compliance in both cases. The inspection history suggests improvement since the January 2024 survey, with no deficiencies noted in the latest complaint investigation.
Financial Assistance for
Assisted Living in Maine
Crest View Manor is located in Houlton, Maine.
Here are the financial assistance programs available to residents in Maine.
Places of interest near Crest View Manor
1.8 miles from city center
Estimated distance in miles from Houlton's city center to Crest View Manor's address, calculated via Google Maps.
Calculate Travel Distance to Crest View Manor
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Penalties and fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database
Penalty History
Penalties are imposed by CMS for violations of federal nursing home regulations.
No penalties in the past 3 years
No civil money penalties or payment denials were reported in the last 3 years.
Compare Assisted Living around Aroostook County The information below is reported by the Maine Department of Health and Human Services, Division of Licensing and Certification.
Filter by care type
| Crest View Manor |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Houlton | 20 | No | 2 | Private / Shared Rooms | - | A+ | Alysia Sutherland | 31 | 10 | 11 | 0.4 |
| Joseph Street Foster Home |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Houlton | 6 | No | 31 | Private / Shared Rooms | 100.0% | - | - | 19 | 0 | 0 | 0.0 |
| East Side Home |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Houlton | 5 | No | 31 | Private / Shared Rooms | - | - | - | 15 | 0 | 0 | 0.0 |
| Guy Street |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Houlton | 5 | No | 9 | Private / Shared Rooms | 100.0% | - | - | 21 | 2 | 0 | 0.0 |
| Kennedy Foster Home |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Eagle Lake | 4 | No | 22 | Private / Shared Rooms | - | - | - | 3 | 1 | 0 | 0.0 |
Guides for Better Senior Living
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