Crest View Manor
Crest View Manor
Overview of Crest View Manor
Cherish every moment in retirement at Crest View Manor, an inviting retreat in Houlton, ME, that offers assisted living. The community prioritizes residents’ welfare, providing top-notch assistance for their daily living activities around the clock. Medication management, incontinence care, and housekeeping services are also provided, ensuring residents enjoy a hassle-free living.
With a carefully curated calendar of enriching activities and fun recreational programs, residents have more opportunities to explore new hobbies and meet peers of the same age. Delicious and healthy meals are also served to meet residents’ dietary needs and preferences. Here, residents can travel conveniently with transportation services. The community strives to help residents thrive in retirement, especially with its nurturing and inviting environment.
20-bed community Rank #93 / 357Bed count — State benchmarkedThis home is ranked 93rd out of 357 homes in Maine for bed count. Shows this facility's certified or reported bed count compared to other Maine SNFs. Larger communities may offer more amenities, programs, and on-site services for residents and families.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A smaller, more intimate setting that may offer a quieter environment and closer staff-resident interactions.
31 years in operation
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score: 2 / 100 Rank #353 / 422Walk Score — State benchmarkedThis home is ranked 353rd out of 422 homes in Maine for walk score. Shows how walkable this facility's neighborhood is compared to the average Walk Score across Maine SNFs. Higher scores benefit residents, families, and staff.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Car-dependent. Most errands require a car, with limited nearby walkable options.
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
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About this community
Facility TypeAssisted Housing
ExpirationJanuary 28, 2026
CountyAroostook
License LevelPNMI LEVEL IV RESIDENTIAL CARE FACILITY
License NumberPND249
Crest View Manor is administrated by Alysia Sutherland.
Staffing
Key information about the people who lead and staff this community.
ContactMs. Blanche Russell, Administrator
Total Employees
20
Full-Time Employees
20
Fax+1 (207) 532-4173
Inspection History
In Maine, the Department of Health and Human Services, Division of Licensing and Certification is responsible for inspecting long-term care facilities to ensure they meet quality of care standards.
Since 2024 · 2 years of data
11 deficiencies
31 inspections
Inspection Scorecard
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Maine state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Since 2024 vs. Maine state average
Overall vs. ME average
4 Worse
Metrics worse than Maine average:
• Total deficiencies (267% above)
• Deficiencies per year (267% above)
• Deficiencies per inspection (100% above)
• Total inspections (55% above) 0 Better No metrics in this bucket.
• Total deficiencies (267% above)
• Deficiencies per year (267% above)
• Deficiencies per inspection (100% above)
• Total inspections (55% above) 0 Better No metrics in this bucket.
Latest Inspection
May 7, 2025
Deficiencies
| This Facility | ME Average | vs. ME Avg |
|---|---|---|---|
|
Total deficiencies
Formal regulatory issues recorded by inspectors across all inspection types.
| 11 | 3 | This facility has 267% more total deficiencies than a typical Maine assisted living residence (11 vs. ME avg 3).↑ 267% worse |
|
Deficiencies per year
Average deficiencies per year since 2024.
| 5.5 | 1.5 | This facility has 267% more deficiencies per year than a typical Maine assisted living residence (5.5 vs. ME avg 1.5).↑ 267% worse |
|
Deficiencies per inspection
Average deficiencies per inspection.
| 0.4 | 0.2 | This facility has 100% more deficiencies per inspection than a typical Maine assisted living residence (0.4 vs. ME avg 0.2).↑ 100% worse |
Inspections
| This Facility | ME Average | vs. ME Avg |
|---|---|---|---|
|
Total inspections
Combined count of all routine and focused inspections. Excludes complaint investigations.
| 31 | 20 | This facility has 55% more total inspections than a typical Maine assisted living residence (31 vs. ME avg 20).↑ 55% worse |
Inspection Reports Summary
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
- January 23, 2024 biennial survey found 11 deficiencies including unlicensed medication administration, incomplete staff training, and inadequate sanitation and facility maintenance issues.
- Two complaint investigations in August 2024 and May 2025 found Crestview Manor in substantial compliance with licensing and infection control regulations.
- The May 7, 2025 complaint investigation closed with no deficiencies and confirmed substantial compliance with all relevant assisted housing program regulations.
What does this home offer?
Housing Options: Private / Shared Rooms
Building Type: Single-story
Housekeeping Services
Social and Recreational Activities
Places of interest near Crest View Manor
1.8 miles from city center
Estimated distance in miles from Houlton's city center to Crest View Manor's address, calculated via Google Maps.
Calculate Travel Distance to Crest View Manor
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Financial Assistance for
Assisted Living in Maine
Crest View Manor is located in Houlton, Maine.
Here are the financial assistance programs available to residents in Maine.
Compare Assisted Living around Aroostook County
The information below is reported by the Maine Department of Health and Human Services, Division of Licensing and Certification.
Filter by care type
| Southern Acres Residential Care |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Westfield | 30
Facility
30
ME AVG
22
Rank
#76 / 357 | No |
0
Facility
0
ME AVG
31
Rank
#373 / 422 | Private / Shared Rooms | - | - | - | - | - |
| Crest View Manor |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Houlton | 20
Facility
20
ME AVG
22
Rank
#93 / 357 | No |
2
Facility
2
ME AVG
31
Rank
#353 / 422 | Private / Shared Rooms | A+ | Alysia Sutherland | 31 | 11
Facility
11
ME AVG
3
Rank
#286 / 306 | 0.4
Facility
0.4
ME AVG
0.2
Rank
#245 / 306 |
Frequently Asked Questions about Crest View Manor
What neighborhood is Crest View Manor in?
Crest View Manor is in the Houlton neighborhood of Houlton.
Is Crest View Manor in a walkable area?
Crest View Manor has a walk score of 2. Car-dependent. Most errands require a car, with limited nearby walkable options.
What is the license number of Crest View Manor?
According to ME state health department records, Crest View Manor's license number is PND249.
When does Crest View Manor's license expire?
According to ME state health department records, Crest View Manor's license expires on January 28, 2026.
Who is the administrator of Crest View Manor?
Alysia Sutherland is the administrator of Crest View Manor.
How many beds does Crest View Manor have?
Crest View Manor has 20 beds.
Are there photos of Crest View Manor?
Yes — there is 1 photo of Crest View Manor in the photo gallery on this page.
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