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Nursing Home

Crown Heights Center for Nursing and Rehabilitation

Nursing Home

Crown Heights Center for Nursing and Rehabilitation

810 St Marks Ave, Brooklyn, NY 11213 View map
Overview of Crown Heights Center for Nursing and Rehabilitation

The Crown Heights Center for Nursing and Rehabilitation located in Brooklyn offers a unique boutique-style living environment equipped with state-of-the-art facilities and experienced medical professionals such as physicians, nurses, and therapists. Their trainers are not just skilled but genuinely invested in the overall well-being of their residents. The center offers a range of services including short-term rehab, long-term care, and skilled nursing, while also pushing the boundaries of senior care living through innovative methods.

Apart from the exceptional care, they provide amenities similar to that of a hotel such as personal bedside tablets, world-class dining, and personal concierge services to name a few. They also offer fun activities like yoga, baking classes, movie screenings, bingo, karaoke, and celebrations of special milestones, allowing seniors to lead a balanced and fulfilling life on their road to recovery.

Managed by Susan Rice

Administrator

Susan Rice serves as the Administrator at Crown Heights Center for Nursing and Rehabilitation. She is a key member of the leadership team, overseeing the community's operations to ensure high-quality care and a supportive environment for residents.

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
3/5
New York average: 3.2/5
Health Inspection Info Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
2/5
New York average: 2.9/5
Staffing Info Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
3/5
New York average: 2.7/5
Quality Measures Info Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
5/5
New York average: 4.0/5

Nursing care per resident

Info This shows how many total hours of nursing staff time are available per resident each day. Higher numbers usually mean more staff support.
3h 19m per day

This home provides 5% less nursing time per resident than the New York average.

New York average: 3h 29m per day

Staffing hours breakdown

Info Hours of care per resident per day, broken down by staff type. Data from CMS Medicare.
Staff type Facility State avg National avg
Registered Nurse (RN) Info Registered nurse hours per resident per day. 43m per day 42m per day 41m per day
Nurse Aide Info Nurse aide hours per resident per day. 2h 18m per day 2h 11m per day 2h 21m per day
Total Nursing (Weekend) Info Total number of nurse staff hours per resident per day on weekends. 2h 52m per day 3h 10m per day 3h 26m per day
RN (Weekend) Info Registered nurse hours per resident per day on weekends. 21m per day 28m per day 29m per day

Capacity and availability

High-capacity home

May provide extensive amenities, services and programs.

Total beds 295

This home is often near full

That suggests steady demand, but availability may be limited.

Higher demand than most homes in New York
Occupancy rate 96.6%
Residents per day (avg) 286
Occupancy rate
96.6%
Residents per day (avg)
286

Who this home usually serves

TYPE OF STAY

Mix of rehab and long-term care

This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.

Breakdown by payment type

Medicare

43% of new residents, usually for short-term rehab.

Typical stay 4 - 5 months

Private pay

52% of new residents, often for short stays.

Typical stay 3 - 4 months

Medicaid

5% of new residents, often for long-term daily care.

Typical stay 12 - 13 years

Finances and operations

Voluntary non-profit community
Home revenue
$59.7M
Surplus of revenue
$593.0K
Voluntary non-profit community
Home revenue
$59,704,815.00
Surplus of revenue
$592,999.00
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$15.9M
26.6% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$43.2M
Total costs $59.1M
Bed community size
295-bed community
A large-scale community that may provide a wide range of amenities, services, and structured programs.
Walk Score
Walk Score: 94 / 100
Walker's paradise. Daily errands do not require a car, with many shops and services nearby.

About this community

License details

Facility type
Nursing Home
County: Kings

Ownership & operating entity

Crown Heights Center for Nursing and Rehabilitation is legally operated by St Marks Brooklyn Associates, LLC (For Profit).

Care Services

Alzheimer's Certification
Nursing Services
Rehabilitation Services
Skilled Nursing

Amenities & Lifestyle

Personal concierge
plush robe and slippers
daily newspaper
evening turndown service
personal bedside tablet
free wireless internet
cable TV
world-class dining.

Programs & Activities

Specific Programs
Short-Term Rehab, Long-Term Care, Skilled Nursing, Cardiac Rehab, Geriatric Psychiatry, Salud Latina, Methadone Treatment, Orthopedic Rehab

Dining & Nutrition

Food Description
Five-star dining with American and Spanish menus.

Types of Care at Crown Heights Center for Nursing and Rehabilitation

Nursing Home Assisted Living Hospice Care
Contact Crown Heights Center for Nursing and Rehabilitation

Inspection History

In New York, the Department of Health, Office of Aging and Long Term Care performs unannounced onsite inspections to monitor compliance with state and federal healthcare regulations.

5 inspections

3 with citations, 2 without citations

11 on-site complaint investigations

New York average: 9 inspections (5 with citations), 15 on-site complaint investigations

73 complaints

25 complaints per 100 occupied beds

New York average: 49.9 complaints per 100 occupied beds

Formal expressions of dissatisfaction or concern made by residents, or their families regarding various aspects of the care, services, and environment provided.

New York average: 93 complaints

Latest inspection

Date:December 19, 2024
Type:Complaint Investigation

20 total citations

14 health citations 6 life safety citations

Citations indicate regulatory violations. A higher number implies the facility had several areas requiring improvement.

New York average: 29 citations

New York average: 20 health citations

New York average: 4 life safety citations

55 deficiencies

Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.

1 enforcement action

Penalties or interventions imposed by state regulators when facilities do not comply with quality, safety or regulatory standards.

November 11, 2022: Stipulation & Order #NH-23-038

Infection Control

Health Inspection History

Inspections
Total health inspections 3

New York average 3.6


Last Health inspection on Dec 2024

Total health citations 24

New York average 18.5

Citations per inspection
8

New York average 5.05


Health citations are formal notices following inspections when they fail to comply with safety and care standards.

21 of 24 citations resulted from standard inspections; and 3 of 24 came from combined inspections (standard and complaint).

Breakdown of citation severity (last 3 years)
Critical Health citations More info 0
100% better than New York average

New York average: 0.2


Serious Health citations More info 0
100% better than New York average

New York average: 0.2

0 critical citations More info New York average: 0.2

0 serious citations More info New York average: 0.2

24 moderate citations More info New York average: 17.4

0 minor citations More info New York average: 0.7
Citations history (last 3 years)
Abuse/Neglect moderate citation Info Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment. Dec 19, 2024
Corrected

Abuse/Neglect moderate citation Info Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment. Dec 19, 2024
Corrected

Environmental moderate citation Info Issues related to building safety, cleanliness, maintenance, and overall living conditions. Dec 19, 2024
Corrected

Infection Control moderate citation Info Issues related to preventing and controlling infections, including hygiene practices and safety protocols. Dec 19, 2024
Corrected

Compare Nursing Homes around Brooklyn The information below is reported by the New York State Department of Health.

5 facilities compared · CMS & NY Dept. of Health data · Updated Mar 2026

Bedford Center for Nursing and Rehabilitation
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Brooklyn
200
96.0%
+9%
3.34
-3%
-7%
0
10
0
194
-
Tyberg, Abraham
$41,0M
$11,4M
27.7%
335626
Bensonhurst Center for Rehabilitation & Healthcare
MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

Brooklyn (Bensonhurst)
200
98.4%
+11%
2.54
+72%
-29%
0
16
0
201
98
Kfg Acquisitions Llc
$34,7M
$12,5M
36.2%
335558
Crown Heights Center for Nursing and Rehabilitation
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

HC

Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.

NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

Brooklyn (Crown Heights)
295
96.6%
+9%
3.31
+37%
-7%
0
24
0
286
94
Basch, Jack
$59,3M
$15,9M
26.8%
335609
Atrium Center for Rehabilitation & Nursing
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

Brooklyn (Canarsie)
380
98.2%
+11%
2.89
-59%
-19%
0
17
0
369
63
Zidele, Yehuda
$81,2M
$18,2M
22.3%
335720
Boro Park Center for Rehabilitation and Healthcare
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Brooklyn
504
95.4%
+8%
3.17
+17%
-11%
0
18
0
489
-
-
$125,9M
$29,0M
23%
335470

Places of interest near Crown Heights Center for Nursing and Rehabilitation

Address 0.6 miles from city center — 2.25 miles to nearest hospital (One Brooklyn Health-Brookdale University Hospital Medical Center)

Address 810 St Marks Ave, Brooklyn, NY 11213

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Staffing Data (Q2 2025)

This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.

Total staff 311
Employees 266
Contractors 45
Staff to resident ratio 1.11:1
531% better than New York average

New York average ratio: 0.18:1

Avg staff/day 152
Average shift 7.2 hours
6% worse than New York average

New York average: 7.7 hours

Total staff hours (quarter) 99,565
Nursing staff breakdown
Registered Nurse

Manages medical care and health needs.

Total count 53
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 7.9 hours

This role is partially covered by contractors.

Licensed Practical Nurse

Assists with medical care and medications.

Total count 46
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 6.9 hours

This role is partially covered by contractors.

Certified Nursing Assistant

Helps with daily care and mobility.

Total count 172
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 7 hours

This role is partially covered by contractors.

Contractor staffing

Total hours from contractors

10.1%

10,043 contractor hours this quarter

Licensed Practical Nurse: 27 Occupational Therapy Aide: 6 Registered Nurse: 5 Occupational Therapy Assistant: 4 Certified Nursing Assistant: 1 Clinical Nurse Specialist: 1 Medical Director: 1
Staff by category
Certified Nursing Assistant171117260,05491100%7
Registered Nurse4855314,84491100%7.9
Licensed Practical Nurse19274612,91791100%6.9
Clinical Nurse Specialist8193,7947279%8.1
Other Dietary Services Staff6062,46391100%7
Dental Services Staff4041,3787178%7.6
Other Activities Staff4041,0388998%11.2
Occupational Therapy Aide2689886470%7.3
Dietitian1014645864%8
Nurse Practitioner1014636066%7.7
Administrator1014565763%8
Mental Health Service Worker1014485662%8
Medical Director0111563943%4
Occupational Therapy Assistant0441053538%2.7
172 Certified Nursing Assistant
% of Days 100%
53 Registered Nurse
% of Days 100%
46 Licensed Practical Nurse
% of Days 100%
9 Clinical Nurse Specialist
% of Days 79%
6 Other Dietary Services Staff
% of Days 100%
4 Dental Services Staff
% of Days 78%
4 Other Activities Staff
% of Days 98%
8 Occupational Therapy Aide
% of Days 70%
1 Dietitian
% of Days 64%
1 Nurse Practitioner
% of Days 66%
1 Administrator
% of Days 63%
1 Mental Health Service Worker
% of Days 62%
1 Medical Director
% of Days 43%
4 Occupational Therapy Assistant
% of Days 38%

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Total census
281 residents
Residents by payment source
Medicare
40 residents (14.2%)
Medicaid
239 residents (85.1%)
Private pay or other
2 residents (0.7%)
Programs & Services
Residents' Group

Residents meet regularly to discuss policies, care quality, and activities

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 6.8
31% better than New York average

New York average: 9.8

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 10.1
44% better than New York average

New York average: 18.1

Long-stay resident measures
Significantly above average New York avg: 4.3 Info CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 11.7%
29% better than New York average

New York average: 16.4%

Walking Ability Worsened Info Percent of long-stay residents whose ability to move independently worsened 7.1%
57% better than New York average

New York average: 16.6%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 11.6%
46% better than New York average

New York average: 21.4%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 2.0%
35% better than New York average

New York average: 3.0%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 9.2%
28% worse than New York average

New York average: 7.2%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 0.6%
57% better than New York average

New York average: 1.4%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 4.1%
34% better than New York average

New York average: 6.1%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 6.7%
63% better than New York average

New York average: 18.1%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 11.1%
12% better than New York average

New York average: 12.6%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 90.5%
In line with New York average

New York average: 91.4%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 98.3%
In line with New York average

New York average: 95.2%

Hospitalizations per 1,000 days Info Number of hospitalizations per 1,000 long-stay resident days. 1.29
25% better than New York average

New York average: 1.71

ED visits per 1,000 days Info Number of outpatient emergency department visits per 1,000 long-stay resident days. 0.89
34% better than New York average

New York average: 1.35

Short-stay resident measures
Above average New York avg: 3.7 Info CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 66.2%
14% worse than New York average

New York average: 76.6%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 1.0%
19% better than New York average

New York average: 1.3%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 71.7%
9% worse than New York average

New York average: 78.8%

Re-hospitalized after SNF stay Info Percentage of short-stay residents who were re-hospitalized after their nursing home admission. 19.5%
5% better than New York average

New York average: 20.6%

Emergency department visits Info Percentage of short-stay residents who had an outpatient emergency department visit. 8.0%
18% better than New York average

New York average: 9.7%

Falls with major injury Info Percentage of SNF residents who experience falls with major injury during their stay. 0.3%
58% better than New York average

New York average: 0.8%

Ability to care for self at discharge Info Percentage of residents at or above expected ability to care for themselves at discharge. 70.1%
30% better than New York average

New York average: 53.7%

Successful return to home or community Info Rate of successful return to home or community from a skilled nursing facility. 38.1%
25% worse than New York average

New York average: 50.6%

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Community First Choice Option

NY Medicaid CFCO

Age 65+ or disabled, New York resident, Medicaid- eligible, care need (not necessarily nursing home level).

~$2,829/month (300% FBR, individual).

$30,182 (individual, higher due to NY Medicaid expansion).

Higher asset limit; urban density increases demand.

Expanded In-Home Services for the Elderly Program (EISEP)

NY EISEP

Age 60+, New York resident, at risk of decline but not nursing home level.

~$2,500/month (individual, varies).

$15,000 (individual).

Cost-sharing required above certain income; urban/rural balance.

Senior Citizen Rent Increase Exemption (SCRIE)

NY SCRIE

Age 62+, NYC resident, live in rent-controlled/stabilized apartment, spend >1/3 of income on rent.

$50,000/year (household).

No strict asset cap, but income-focused eligibility.

Limited to NYC’s rent-regulated units; high demand in urban areas.

Senior Citizen Homeowners’ Exemption (SCHE)

NY SCHE

Age 65+, NYC resident, own and live in a 1-3 family home, co-op, or condo.

$58,399/year (household).

No strict asset cap, income-driven eligibility.

Applies only in NYC; excludes large apartment buildings.

New York Foundation for Senior Citizens (NYFSC) Home Sharing Program

NYFSC Home Sharing

One participant must be 60+ (host or guest), NYC resident, able to share living space.

No strict limit, but targets those needing cost relief.

Not applicable; focus on housing need.

Primarily NYC-focused; limited slots due to demand.