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Memory Care in Cortland

CMS overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.

Crown Park Rehabilitation and Nursing center

Memory Care in Cortland

CMS overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.

Crown Park Rehabilitation and Nursing center

28 Kellogg Rd, Cortland, NY 13045 View map
Overview of Crown Park Rehabilitation and Nursing Center

Overlooking the stunning views of Rolling Hills of Cortland, Crown Park, Crown Park Rehabilitation and Nursing Center is a well-established senior care provider in Cortland, NY. The community offers skilled nursing and rehabilitation services to help residents maintain their overall functionality and well-being. Residents are provided with comfortable accommodations that foster independence, relaxation, and safety, helping them live their best lives comfortably.

Various recreational therapy activities are available to help residents stay active and stimulated for an enriched overall wellness. Residents’ nourishment is prioritized with carefully prepared meals and menus that are both healthy and tasty. Amenities like pet therapy and concierge services are also offered for added comfort and convenience, helping residents fully enjoy their living experience.

(607) 753-6060

Managed by Hailey Johnson

Administrator

Hailey Johnson serves as the Administrator at Crown Park Rehabilitation and Nursing Center. She leads a dedicated team focused on holistic patient care, emphasizing both physical recovery and positive well-being. Her leadership ensures a compassionate and professional environment that supports patients throughout their healing journey.

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
1/5
New York average: 3.1/5
Health Inspection Info Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
1/5
New York average: 2.8/5
Staffing Info Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
2/5
New York average: 2.7/5
Quality Measures Info Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
2/5
New York average: 4.0/5

Nursing care per resident

Info This shows how many total hours of nursing staff time are available per resident each day. Higher numbers usually mean more staff support.
4h 5m per day

This home provides 17% more nursing time per resident than the New York average.

New York average: 3h 29m per day

Staffing hours breakdown

Info Hours of care per resident per day, broken down by staff type. Data from CMS Medicare.
Staff type Facility State avg National avg
Registered Nurse (RN) Info Registered nurse hours per resident per day. 25m per day 42m per day 41m per day
Nurse Aide Info Nurse aide hours per resident per day. 2h 2m per day 2h 11m per day 2h 21m per day
Total Nursing (Weekend) Info Total number of nurse staff hours per resident per day on weekends. 2h 34m per day 3h 10m per day 3h 26m per day
Physical Therapist Info Physical therapist staff hours per resident per day. 5m per day 7m per day 4m per day
RN (Weekend) Info Registered nurse hours per resident per day on weekends. 12m per day 28m per day 29m per day

Capacity and availability

High-capacity home

May provide extensive amenities, services and programs.

Total beds 200

This home usually has availability

Lower occupancy suggests more openings may be available.

Lower demand than the New York average
Occupancy rate 72.5%
Residents per day 145
Occupancy rate
72.5%
Residents per day
145

Who this home usually serves

TYPE OF STAY

Mix of rehab and long-term care

This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.

Breakdown by payment type

Medicare

27% of new residents, usually for short-term rehab.

Typical stay 1 months

Private pay

55% of new residents, often for short stays.

Typical stay 1 - 2 months

Medicaid

17% of new residents, often for long-term daily care.

Typical stay 2 years

Finances and operations

Privately-owned community
Operated by a partnership between two or more business owners.
Home revenue
$27.4M
Operating loss
-$526.9K
Privately-owned community Operated by a partnership between two or more business owners.
Home revenue
$27,435,132.00
Operating loss
$-526,912.00
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$6.5M
23.8% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$21.4M
Total costs $28.0M
Bed community size
200-bed community
A large-scale community that may provide a wide range of amenities, services, and structured programs.
Walk Score
Walk Score: 41 / 100
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

About this community

Occupancy

Occupancy rate
73%
In line with New York average
Occupied beds
145 / 200
Average residents 166 per day

License Details

Facility TypeNursing Home
CountyCortland

Ownership & Operating Entity

Crown Park Rehabilitation and Nursing center is legally operated by CCRNC, LLC (For Profit).

Therapy & Rehabilitation

2 services
Rehabilitation Services
Respite Care

Staffing & Medical

2 services
Nursing Services
Skilled Nursing

Amenities & Lifestyle

9 amenities
Restaurant Style Dining
Therapeutic Diets
Pet Therapy
Recreation Therapy
Concierge Services
Wi-Fi
Cable
On-Site Beauty Care
Activities Department
ActivitiesEvery day is alive with a variety of social events and festivities.
Specific ProgramsShort Term Rehabilitation, Long Term Care / Skilled Nursing, Alzheimer’s / Dementia Care, Respite Care, Pet Therapy, Recreation Therapy, Restaurant Style Dining, Therapeutic Diets, Concierge Services
Religious ServicesYes
Volunteer ProgramsYes

Pricing & Financial Information

Starting Price$528.66 private
Starting Price$485.94 semi-private

Dining & Nutrition

Food DescriptionRestaurant style dining with therapeutic diets.
Meals IncludedYes

What does this home offer?

Accepts Medicaid icon
Accepts Medicaid icon

Accept Medicaid: Yes, Accept

Total residents icon
Total residents icon

Total Residents: 200 Residents

Housing options icon
Housing options icon

Housing Options: Private / Semi-Private Rooms

Building type icon
Building type icon

Building Type: 2-story

Types of Care at Crown Park Rehabilitation and Nursing center

Nursing Home
Contact Crown Park Rehabilitation and Nursing center

Inspection History

In New York, the Department of Health, Office of Aging and Long Term Care performs unannounced onsite inspections to monitor compliance with state and federal healthcare regulations.

8 inspections

7 with citations, 1 without citations

23 on-site complaint investigations

New York average: 9 inspections (5 with citations), 15 on-site complaint investigations

102 complaints

53 complaints per 100 occupied beds

New York average: 49.9 complaints per 100 occupied beds

Formal expressions of dissatisfaction or concern made by residents, or their families regarding various aspects of the care, services, and environment provided.

New York average: 79 complaints

Latest inspection

Date September 4, 2025
Abbreviated Survey

33 total citations

30 health citations 3 life safety citations

Citations indicate regulatory violations. A higher number implies the facility had several areas requiring improvement.

New York average: 29 citations

New York average: 20 health citations

New York average: 4 life safety citations

54 deficiencies

Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.

New York average: 22 deficiencies

Health Inspection History

Inspections
Total health inspections 4

New York average 3.6


Last Health inspection on Sep 2025

Total health citations 24

New York average 18.5

Citations per inspection
6

New York average 5.05


Health citations are formal notices following inspections when they fail to comply with safety and care standards.

20 of 24 citations resulted from standard inspections; 1 of 24 resulted from complaint investigations; and 3 of 24 came from combined inspections (standard and complaint).

Breakdown of citation severity (last 3 years)
Critical Health citations More info 0
100% better than New York average

New York average: 0.2


Serious Health citations More info 1
400% worse than New York average

New York average: 0.2

0 critical citations More info New York average: 0.2

1 serious citation More info New York average: 0.2

23 moderate citations More info New York average: 17.4

0 minor citations More info New York average: 0.7
Citations history (last 3 years)
Quality of Care serious citation Info Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs. Sep 04, 2025
Corrected

Environmental moderate citation Info Issues related to building safety, cleanliness, maintenance, and overall living conditions. Jan 17, 2025
Corrected

Infection Control moderate citation Info Issues related to preventing and controlling infections, including hygiene practices and safety protocols. Jan 17, 2025
Corrected

Nutrition moderate citation Info Issues related to food quality, meal service, and resident's nutritional needs. Jan 17, 2025
Corrected

Compare Memory Care around Cortland The information below is reported by the New York State Department of Health.

Filter by care type
Crown Park Rehabilitation and Nursing center
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

IL

Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

Cortland
200
No
41
Ccrnc, Llc (For Profit)
8
0%
0
Private / Semi-Private Rooms
Walden Place
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

IL

Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

RC

Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision.

Cortland
86
No
33
Sl Walden, Llc
18
33.3%
9
Studio / 1 Bed

Places of interest near Crown Park Rehabilitation and Nursing center

Address 1.4 miles from city center

Address 28 Kellogg Rd, Cortland, NY 13045

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Staffing Data (Q2 2025)

This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.

Total staff 228
Employees 193
Contractors 35
Staff to resident ratio 1.23:1
599% better than New York average

New York average ratio: 0.18:1

Avg staff/day 92
Average shift 8 hours
0% compared with New York average

New York average: 7.7 hours

Total staff hours (quarter) 67,345
Nursing staff breakdown
Registered Nurse

Manages medical care and health needs.

Total count 17
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 8.1 hours

No contractors work on this role.

Licensed Practical Nurse

Assists with medical care and medications.

Total count 57
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 8.9 hours

This role is partially covered by contractors.

Certified Nursing Assistant

Helps with daily care and mobility.

Total count 99
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 8 hours

No contractors work on this role.

Contractor staffing

Total hours from contractors

9.1%

6,123 contractor hours this quarter

Licensed Practical Nurse: 34 Occupational Therapy Assistant: 1
Staff by category
Certified Nursing Assistant9909934,38691100%8
Licensed Practical Nurse23345714,69891100%8.9
Registered Nurse170175,89891100%8.1
Other Dietary Services Staff6062,14291100%7.5
Nurse Aide in Training110111,8236774%7.2
Clinical Nurse Specialist3031,3276470%7.7
Mental Health Service Worker3031,2476774%7.1
Respiratory Therapy Technician120121,2207785%7
Physical Therapy Assistant4041,1006673%7.9
Speech Language Pathologist3031,0326571%8.1
Respiratory Therapist2025656167%6.2
Dietitian1014806470%7.5
Nurse Practitioner1014445965%7.5
Administrator1014435965%7.5
RN Director of Nursing1013124347%7.3
Qualified Social Worker5051723741%4.3
Occupational Therapy Assistant0113067%5
Therapeutic Recreation Specialist1012978%4.1
99 Certified Nursing Assistant
% of Days 100%
57 Licensed Practical Nurse
% of Days 100%
17 Registered Nurse
% of Days 100%
6 Other Dietary Services Staff
% of Days 100%
11 Nurse Aide in Training
% of Days 74%
3 Clinical Nurse Specialist
% of Days 70%
3 Mental Health Service Worker
% of Days 74%
12 Respiratory Therapy Technician
% of Days 85%
4 Physical Therapy Assistant
% of Days 73%
3 Speech Language Pathologist
% of Days 71%
2 Respiratory Therapist
% of Days 67%
1 Dietitian
% of Days 70%
1 Nurse Practitioner
% of Days 65%
1 Administrator
% of Days 65%
1 RN Director of Nursing
% of Days 47%
5 Qualified Social Worker
% of Days 41%
1 Occupational Therapy Assistant
% of Days 7%
1 Therapeutic Recreation Specialist
% of Days 8%

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Total census
186 residents
Residents by payment source
Medicare
14 residents (7.5%)
Medicaid
131 residents (70.4%)
Private pay or other
41 residents (22%)
Programs & Services
Residents' Group

Residents meet regularly to discuss policies, care quality, and activities

Nurse Aide Training

State-approved Nurse Aide Training and Competency Evaluation Program on-site

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 9.6
In line with New York average

New York average: 9.8

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 17.6
In line with New York average

New York average: 18.1

Long-stay resident measures
Average New York avg: 4.3 Info CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 15.8%
In line with New York average

New York average: 16.4%

Walking Ability Worsened Info Percent of long-stay residents whose ability to move independently worsened 14.2%
14% better than New York average

New York average: 16.6%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 22.9%
7% worse than New York average

New York average: 21.4%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 2.9%
In line with New York average

New York average: 3.0%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 8.2%
15% worse than New York average

New York average: 7.2%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 0.6%
56% better than New York average

New York average: 1.4%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 6.8%
12% worse than New York average

New York average: 6.1%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 4.9%
73% better than New York average

New York average: 18.1%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 20.7%
64% worse than New York average

New York average: 12.6%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 95.6%
5% better than New York average

New York average: 91.4%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 96.7%
In line with New York average

New York average: 95.2%

Hospitalizations per 1,000 days Info Number of hospitalizations per 1,000 long-stay resident days. 1.78
In line with New York average

New York average: 1.71

ED visits per 1,000 days Info Number of outpatient emergency department visits per 1,000 long-stay resident days. 1.91
41% worse than New York average

New York average: 1.35

Short-stay resident measures
Below average New York avg: 3.7 Info CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 65.8%
14% worse than New York average

New York average: 76.6%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 0.9%
27% better than New York average

New York average: 1.3%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 77.9%
In line with New York average

New York average: 78.8%

Re-hospitalized after SNF stay Info Percentage of short-stay residents who were re-hospitalized after their nursing home admission. 16.2%
21% better than New York average

New York average: 20.6%

Emergency department visits Info Percentage of short-stay residents who had an outpatient emergency department visit. 14.1%
45% worse than New York average

New York average: 9.7%

Falls with major injury Info Percentage of SNF residents who experience falls with major injury during their stay. 0.0%
100% better than New York average

New York average: 0.8%

Ability to care for self at discharge Info Percentage of residents at or above expected ability to care for themselves at discharge. 34.3%
36% worse than New York average

New York average: 53.7%

Successful return to home or community Info Rate of successful return to home or community from a skilled nursing facility. 39.0%
23% worse than New York average

New York average: 50.6%

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Community First Choice Option

NY Medicaid CFCO

Age 65+ or disabled, New York resident, Medicaid- eligible, care need (not necessarily nursing home level).

~$2,829/month (300% FBR, individual).

$30,182 (individual, higher due to NY Medicaid expansion).

Higher asset limit; urban density increases demand.

Expanded In-Home Services for the Elderly Program (EISEP)

NY EISEP

Age 60+, New York resident, at risk of decline but not nursing home level.

~$2,500/month (individual, varies).

$15,000 (individual).

Cost-sharing required above certain income; urban/rural balance.

Senior Citizen Rent Increase Exemption (SCRIE)

NY SCRIE

Age 62+, NYC resident, live in rent-controlled/stabilized apartment, spend >1/3 of income on rent.

$50,000/year (household).

No strict asset cap, but income-focused eligibility.

Limited to NYC’s rent-regulated units; high demand in urban areas.

Senior Citizen Homeowners’ Exemption (SCHE)

NY SCHE

Age 65+, NYC resident, own and live in a 1-3 family home, co-op, or condo.

$58,399/year (household).

No strict asset cap, income-driven eligibility.

Applies only in NYC; excludes large apartment buildings.

New York Foundation for Senior Citizens (NYFSC) Home Sharing Program

NYFSC Home Sharing

One participant must be 60+ (host or guest), NYC resident, able to share living space.

No strict limit, but targets those needing cost relief.

Not applicable; focus on housing need.

Primarily NYC-focused; limited slots due to demand.