Crown Park Rehabilitation and Nursing center
Crown Park Rehabilitation and Nursing center is a Memory Care Home in New York
Crown Park Rehabilitation and… is a Memory Care Home in New York
Crown Park Rehabilitation and Nursing center
Crown Park Rehabilitation and Nursing center is a Memory Care Home in New York
Crown Park Rehabilitation and… is a Memory Care Home in New York
Overlooking the stunning views of Rolling Hills of Cortland, Crown Park, Crown Park Rehabilitation and Nursing center is a well-established senior care provider in Cortland, NY. The community offers skilled nursing and rehabilitation services to help residents maintain their overall functionality and well-being. Residents are provided with comfortable accommodations that foster independence, relaxation, and safety, helping them live their best lives comfortably.
Various recreational therapy activities are available to help residents stay active and stimulated for an enriched overall wellness. Residents’ nourishment is prioritized with carefully prepared meals and menus that are both healthy and tasty. Amenities like pet therapy and concierge services are also offered for added comfort and convenience, helping residents fully enjoy their living experience.
Hailey Johnson serves as the Administrator at Crown Park Rehabilitation and Nursing Center. She leads a dedicated team focused on holistic patient care, emphasizing both physical recovery and positive well-being. Her leadership ensures a compassionate and professional environment that supports patients throughout their healing journey.
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Occupancy trails most facilities in the state, suggesting excess open capacity. The facility operates with a larger bed count than most state competitors, supporting broader intake. Residents tend to stay here longer than similar facilities across the state.
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Home revenue lands near the state median, signaling steady but not standout inflows. Payroll costs fall below most facilities, hinting at lean staffing budgets. Total income trails most communities, suggesting tighter operating margins.
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Medicare nights track the statewide midpoint, keeping volumes steady. Medicaid nights fall below most peers, pointing to lighter Medicaid reliance. Private pay nights hover around the statewide average, supporting a diversified mix.
Occupancy
Finance
Percentage of home revenue spent on payroll costs.
House Specifics:
Operations
Quality Ratings
CMS 5-star rating based on health inspections, staffing, and quality measures.
Rating based on deficiencies found during state health inspections.
Rating based on nurse staffing hours per resident per day.
Quality Measures rating based on clinical outcomes for residents.
Total nurse staffing hours per resident per day.
Medicaid, Medicare & Private
Number of resident nights paid by Medicare for short-term or rehab care.
Resident nights covered by Medicaid for long-term care or support services.
Nights paid privately by residents or families, without Medicare/Medicaid coverage.
About this community
Additional licensing details
Ownership & operating entity
Crown Park Rehabilitation and Nursing center is legally operated by CCRNC, LLC (For Profit).
What does this home offer?
Accept Medicaid: Yes, Accept
Total Residents: 200 Residents
Housing Options: Private / Semi-Private Rooms
Building Type: 2-story
Accept Medicaid
Types of Care at Crown Park Rehabilitation and Nursing center
Inspection History
In New York, the Department of Health, Office of Aging and Long Term Care performs unannounced onsite inspections to monitor compliance with state and federal healthcare regulations.
8 visits/inspections
25 complaint inspections
Results
6 with citations
2 without citations
New York average: 37 complaint visits
New York average: 0 inspections
102 complaints
Formal expressions of dissatisfaction or concern made by residents, or their families regarding various aspects of the care, services, and environment provided.
New York average: 111 complaints
27 citations
Citations indicate regulatory violations. A higher number implies the facility had several areas requiring improvement.
New York average: 29 citations
5 enforcement actions
Penalties or interventions imposed by state regulators when facilities do not comply with quality, safety or regulatory standards.
December 17, 2020:
Stipulation & Order #: NH-22-179
January 23, 2020:
Stipulation & Order #: NH-20-026
January 18, 2018:
Stipulation & Order #: NH-18-037
December 9, 2011:
Stipulation & Order #: NH-16-162
August 26, 2014:
Stipulation & Order #: NH-16-109
Inspection Report Summary for Crown Park Rehabilitation and Nursing center
During the reporting period, the facility received 27 citations in total, comprising 21 standard health citations and 6 life‑safety citations. Six inspections resulted in citations, while two inspections yielded no citations. The citations per 100 occupied beds for the facility were 3.3, compared with a state average of 4.1. The most extensive citation event occurred on January 17, 2025, when a certification/complaint survey identified a broad array of deficiencies. The survey cited numerous standard‑health items—including inadequate ADL care for dependent residents, deficiencies in the criminal‑history record‑check process, essential equipment in unsafe operating condition, problems with food procurement and preparation, unresolved grievances, gaps in infection prevention and control, improper labeling and storage of drugs and biologicals, substandard nutritive value and palatability of meals, unmet requirements before submitting a request for services, and a generally unsafe, unclean, or uncomfortable environment. In addition, the survey documented several life‑safety violations, such as electrical equipment that had not been tested or maintained, hazardous areas lacking proper enclosure, a sprinkler system that had not been maintained or tested, subsistence needs for staff and patients that were not met, utilities (gas and electric) that were not properly maintained, and vertical openings that were not properly enclosed. These deficiencies spanned the core domains of resident care, environmental safety, and regulatory compliance.
Complaint‑related data for the same period show that the facility received 102 complaints, equating to 55.7 complaints per 100 occupied beds, slightly above the statewide rate of 53.2. Forty‑six percent of complaints represented facility‑reported incidents, compared with 54.0 percent statewide. The Department of Health conducted 25 complaint‑related on‑site inspections at the facility, resulting in 6 citations. The citations per 100 occupied beds for complaint‑related citations were 3.3. The breakdown of complaint‑related citations by category lists 1 citation for administration, 1 for quality of care, and 1 for resident rights, with 0 citations for dietary services, other services, and physical environment. The total number of complaint‑related citations reported earlier in the summary is 6, whereas the category totals sum to 3; the discrepancy is noted.
Enforcement actions taken against the facility from September 1, 2015 through August 31, 2025 include five stipulation and order determinations. NH‑22‑179 was issued on December 20, 2022, with a fine of $5,000 for quality‑of‑care deficiencies. NH‑20‑026 was issued on July 8, 2020, with a fine of $10,000 for multiple deficiencies. NH‑18‑037 was issued on September 17, 2018, with a fine of $2,000 for multiple deficiencies. NH‑16‑162 was issued on May 6, 2016, with a fine of $10,000 for quality‑of‑care deficiencies. NH‑16‑109 was issued on March 9, 2016, with a fine of $14,000 for multiple deficiencies. These enforcement actions reflect the Department’s ongoing oversight and corrective expectations for the facility.
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Places of interest near Crown Park Rehabilitation and Nursing center
1.4 miles from city center
28 Kellogg Rd, Cortland, NY 13045
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Comparison Chart
The information below is reported by the New York State Department of Health.For seniors needing help with daily tasks but not full-time nursing.
For self-sufficient seniors seeking community and minimal assistance.
Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.
24/7 care needed
For seniors needing help with daily tasks but not full-time nursing.
For self-sufficient seniors seeking community and minimal assistance.
Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.
24/7 care needed
For seniors needing help with daily tasks but not full-time nursing.
Hospice Care
Staffing Data
Source: CMS Payroll-Based Journal (Q2 2025)
Nursing Staff Breakdown
| Role ⓘ | Count ⓘ | Avg Shift (hrs) ⓘ | Uses Contractors? ⓘ |
|---|---|---|---|
| Registered Nurse | 17 | 8.1 | No |
| Licensed Practical Nurse | 57 | 8.9 | Yes |
| Certified Nursing Assistant | 99 | 8 | No |
Staff by Category
Contractor Analysis
| Role ⓘ | Employees ⓘ | Contractors ⓘ | Total Staff ⓘ | Total Hours ⓘ | Days Worked ⓘ | % of Days ⓘ | Avg Shift (hrs) ⓘ |
|---|---|---|---|---|---|---|---|
| Certified Nursing Assistant | 99 | 0 | 99 | 34,386 | 91 | 100% | 8 |
| Licensed Practical Nurse | 23 | 34 | 57 | 14,698 | 91 | 100% | 8.9 |
| Registered Nurse | 17 | 0 | 17 | 5,898 | 91 | 100% | 8.1 |
| Other Dietary Services Staff | 6 | 0 | 6 | 2,142 | 91 | 100% | 7.5 |
| Nurse Aide in Training | 11 | 0 | 11 | 1,823 | 67 | 74% | 7.2 |
| Clinical Nurse Specialist | 3 | 0 | 3 | 1,327 | 64 | 70% | 7.7 |
| Mental Health Service Worker | 3 | 0 | 3 | 1,247 | 67 | 74% | 7.1 |
| Respiratory Therapy Technician | 12 | 0 | 12 | 1,220 | 77 | 85% | 7 |
| Physical Therapy Assistant | 4 | 0 | 4 | 1,100 | 66 | 73% | 7.9 |
| Speech Language Pathologist | 3 | 0 | 3 | 1,032 | 65 | 71% | 8.1 |
| Respiratory Therapist | 2 | 0 | 2 | 565 | 61 | 67% | 6.2 |
| Dietitian | 1 | 0 | 1 | 480 | 64 | 70% | 7.5 |
| Nurse Practitioner | 1 | 0 | 1 | 444 | 59 | 65% | 7.5 |
| Administrator | 1 | 0 | 1 | 443 | 59 | 65% | 7.5 |
| RN Director of Nursing | 1 | 0 | 1 | 312 | 43 | 47% | 7.3 |
| Qualified Social Worker | 5 | 0 | 5 | 172 | 37 | 41% | 4.3 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 30 | 6 | 7% | 5 |
| Therapeutic Recreation Specialist | 1 | 0 | 1 | 29 | 7 | 8% | 4.1 |
Health Inspection History
Source: CMS Health Citations (Dec 2019 – Sep 2025)
Citation Severity Distribution
Top Deficiency Categories
Citation Sources
State Comparison (NY)
Recent Citations (Last 3 Years)
| Date | Severity ? | Category | Tag | Status |
|---|---|---|---|---|
| Sep 04, 2025 | G | Quality of Care | F0684 | Corrected |
| Jan 17, 2025 | F | Environmental | F0908 | Corrected |
| Jan 17, 2025 | E | Infection Control | F0880 | Corrected |
| Jan 17, 2025 | E | Nutrition | F0804 | Corrected |
| Jan 17, 2025 | E | Nutrition | F0812 | Corrected |
| Jan 17, 2025 | E | Pharmacy | F0761 | Corrected |
| Jan 17, 2025 | D | Quality of Care | F0677 | Corrected |
| Jan 17, 2025 | E | Resident Rights | F0584 | Corrected |
| Jan 17, 2025 | E | Resident Rights | F0585 | Corrected |
| Jan 19, 2023 | D | Abuse/Neglect | F0609 | Corrected |
| Jan 19, 2023 | D | Environmental | F0925 | Corrected |
| Jan 19, 2023 | D | Pharmacy | F0761 | Corrected |
| Jan 19, 2023 | D | Quality of Care | F0689 | Corrected |
| Jan 19, 2023 | D | Resident Rights | F0550 | Corrected |
| Jan 19, 2023 | E | Resident Rights | F0584 | Corrected |
| Dec 18, 2019 | D | Environmental | F0925 | Corrected |
| Dec 18, 2019 | D | Infection Control | F0880 | Corrected |
| Dec 18, 2019 | D | Nutrition | F0804 | Corrected |
| Dec 18, 2019 | D | Quality of Care | F0677 | Corrected |
| Dec 18, 2019 | D | Quality of Care | F0825 | Corrected |
| Dec 18, 2019 | D | Resident Rights | F0550 | Corrected |
| Dec 18, 2019 | D | Resident Rights | F0554 | Corrected |
| Dec 18, 2019 | D | Resident Rights | F0561 | Corrected |
| Dec 18, 2019 | D | Resident Rights | F0584 | Corrected |
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Resident Census by Payment Source
Programs & Services
Family Engagement
Active councils help families stay involved in care decisions and facility operations.
Quality Measures
CMS quality measures assess care quality for long-stay and short-stay residents. Lower percentages generally indicate better outcomes for most measures.
Source: CMS Nursing Home Compare (Data as of Jan 2026)
Composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and ADL decline
Composite score based on ADL decline, walking ability decline, and incontinence
Long-Stay Resident Measures
Measures for residents who stay 101 days or more. For most measures, lower percentages indicate better care.
Short-Stay Resident Measures
Measures for residents who stay 100 days or less (typically rehabilitation patients).
Guides for Better Senior Living
From costs to care, explore the most important topics to make informed decisions about your future.
Claim What’s Yours: Financial Aid for New York Seniors
- General: Age 65+ or disabled, New York resident, Medicaid- eligible, care need (not necessarily nursing home level).
- Income Limits (2025): ~$2,829/month (300% FBR, individual).
- Asset Limits: $30,182 (individual, higher due to NY Medicaid expansion).
- NY Specifics: Higher asset limit; urban density increases demand.
- Services: Personal care (5-7 hours/day), respite care (240 hours/year), home modifications ($1,500 avg.), assistive technology ($500 avg.).
- General: Age 60+, New York resident, at risk of decline but not nursing home level.
- Income Limits: ~$2,500/month (individual, varies).
- Asset Limits: $15,000 (individual).
- NY Specifics: Cost-sharing required above certain income; urban/rural balance.
- Services: In-home care (3-5 hours/week), respite (up to 10 days/year), case management, transportation (~5 trips/month).
- General: Age 62+, NYC resident, live in rent-controlled/stabilized apartment, spend >1/3 of income on rent.
- Income Limits (2025): $50,000/year (household).
- Asset Limits: No strict asset cap, but income-focused eligibility.
- NY Specifics: Limited to NYC’s rent-regulated units; high demand in urban areas.
- Services: Rent freeze (e.g., covers increases of $50-$200+/month); tax credit for landlord.
- General: Age 65+, NYC resident, own and live in a 1-3 family home, co-op, or condo.
- Income Limits (2025): $58,399/year (household).
- Asset Limits: No strict asset cap, income-driven eligibility.
- NY Specifics: Applies only in NYC; excludes large apartment buildings.
- Services: Property tax reduction (5-50%, e.g., $500-$5,000/year based on income and property value).
- General: One participant must be 60+ (host or guest), NYC resident, able to share living space.
- Income Limits: No strict limit, but targets those needing cost relief.
- Asset Limits: Not applicable; focus on housing need.
- NY Specifics: Primarily NYC-focused; limited slots due to demand.
- Services: Shared housing (reduces rent/living costs by 30-50%, e.g., $500-$1,000/month savings); optional light assistance between housemates.
Claim What’s Yours Financial Aid for New York Seniors
Community First Choice Option
Requirements:
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General:
Age 65+ or disabled, New York resident, Medicaid- eligible, care need (not necessarily nursing home level).
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Income Limits (2025):
~$2,829/month (300% FBR, individual).
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Asset Limits:
$30,182 (individual, higher due to NY Medicaid expansion).
-
NY Specifics:
Higher asset limit; urban density increases demand.
Benefits without Contact:
- Services: Personal care (5-7 hours/day), respite care (240 hours/year), home modifications ($1,500 avg.), assistive technology ($500 avg.).
Expanded In-Home Services for the Elderly Program (EISEP)
Requirements:
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General:
Age 60+, New York resident, at risk of decline but not nursing home level.
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Income Limits:
~$2,500/month (individual, varies).
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Asset Limits:
$15,000 (individual).
-
NY Specifics:
Cost-sharing required above certain income; urban/rural balance.
Benefits without Contact:
- Services: In-home care (3-5 hours/week), respite (up to 10 days/year), case management, transportation (~5 trips/month).
Senior Citizen Rent Increase Exemption (SCRIE)
Requirements:
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General:
Age 62+, NYC resident, live in rent-controlled/stabilized apartment, spend >1/3 of income on rent.
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Income Limits (2025):
$50,000/year (household).
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Asset Limits:
No strict asset cap, but income-focused eligibility.
-
NY Specifics:
Limited to NYC’s rent-regulated units; high demand in urban areas.
Benefits without Contact:
- Services: Rent freeze (e.g., covers increases of $50-$200+/month); tax credit for landlord.
Senior Citizen Homeowners’ Exemption (SCHE)
Requirements:
-
General:
Age 65+, NYC resident, own and live in a 1-3 family home, co-op, or condo.
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Income Limits (2025):
$58,399/year (household).
-
Asset Limits:
No strict asset cap, income-driven eligibility.
-
NY Specifics:
Applies only in NYC; excludes large apartment buildings.
Benefits without Contact:
- Services: Property tax reduction (5-50%, e.g., $500-$5,000/year based on income and property value).
New York Foundation for Senior Citizens (NYFSC) Home Sharing Program
Requirements:
-
General:
One participant must be 60+ (host or guest), NYC resident, able to share living space.
-
Income Limits:
No strict limit, but targets those needing cost relief.
-
Asset Limits:
Not applicable; focus on housing need.
-
NY Specifics:
Primarily NYC-focused; limited slots due to demand.
Benefits without Contact:
- Services: Shared housing (reduces rent/living costs by 30-50%, e.g., $500-$1,000/month savings); optional light assistance between housemates.
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