Show Inspection Reports
Total health inspections
4
New York average 3.6
Last Health inspection on Sep 2025
Mix of rehab and long-term care
This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.
Crown Park Rehabilitation and Nursing center
Memory Care Home
Crown Park Rehabilitation and Nursing center
Memory Care Home
Overview of Crown Park Rehabilitation and Nursing Center
Overlooking the stunning views of Rolling Hills of Cortland, Crown Park, Crown Park Rehabilitation and Nursing Center is a well-established senior care provider in Cortland, NY. The community offers skilled nursing and rehabilitation services to help residents maintain their overall functionality and well-being. Residents are provided with comfortable accommodations that foster independence, relaxation, and safety, helping them live their best lives comfortably.
Various recreational therapy activities are available to help residents stay active and stimulated for an enriched overall wellness. Residents’ nourishment is prioritized with carefully prepared meals and menus that are both healthy and tasty. Amenities like pet therapy and concierge services are also offered for added comfort and convenience, helping residents fully enjoy their living experience.
Hailey Johnson serves as the Administrator at Crown Park Rehabilitation and Nursing Center. She leads a dedicated team focused on holistic patient care, emphasizing both physical recovery and positive well-being. Her leadership ensures a compassionate and professional environment that supports patients throughout their healing journey.
Quality ratings
Official CMS rating based on health inspections, staffing and quality measures.
Official CMS rating based on deficiencies found during state health inspections.
Official CMS rating based on nurse staffing hours per resident per day.
Official CMS rating based on clinical outcomes for residents.
Nursing care per resident
Average daily nursing hours per resident (adjusted for acuity). Higher values indicate more nursing time per resident.
Staffing hours breakdown
Hours of care per resident per day, broken down by staff type. Data from CMS Medicare.
Registered Nurse (RN)
Registered nurse hours per resident per day.
Registered nurse hours per resident per day.
LPN / LVN
Licensed Practical Nurse / Licensed Vocational Nurse hours per resident per day.
Licensed Practical Nurse / Licensed Vocational Nurse hours per resident per day.
Nurse Aide
Nurse aide hours per resident per day.
Nurse aide hours per resident per day.
Total Nursing (Weekend)
Total number of nurse staff hours per resident per day on weekends.
Total number of nurse staff hours per resident per day on weekends.
Physical Therapist
Physical therapist staff hours per resident per day.
Physical therapist staff hours per resident per day.
RN (Weekend)
Registered nurse hours per resident per day on weekends.
Registered nurse hours per resident per day on weekends.
Capacity and availability
High-capacity home
May provide extensive amenities, services and programs.
Total beds
200
This home usually has availability
Lower occupancy suggests more openings may be available.
Occupancy rate
79%
Residents per day (avg)
189
Occupancy rate
79%
Residents per day (avg)
189
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Flexible care needs
Breakdown by payment type
Medicare
27% of new residents, usually for short-term rehab.
Typical stay
1 months
Private pay
55% of new residents, often for short stays.
Typical stay
1 - 2 months
Medicaid
17% of new residents, often for long-term daily care.
Typical stay
2 years
Finances and operations
Proprietary home
Partnership
Home revenue
$27.4M
Operating loss
-$526.9K
Proprietary home
Partnership
Home revenue
$27,435,132.00
Operating loss
$-526,912.00
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$6.5M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$21.4M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$28.0M
200-bed community
A large-scale community that may provide a wide range of amenities, services, and structured programs.
Walk Score: 41 / 100
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
About this community
Facility Type
Nursing Home
Additional licensing details
County:
Cortland
Ownership & operating entity
Crown Park Rehabilitation and Nursing center is legally operated by CCRNC, LLC (For Profit).
Care Services
Nursing Services
Rehabilitation Services
Respite Care
Memory Care
Independent Living
Skilled Nursing
Amenities & Lifestyle
Programs & Activities
Activities
Every day is alive with a variety of social events and festivities.
Specific Programs
Short Term Rehabilitation, Long Term Care / Skilled Nursing, Alzheimer’s / Dementia Care, Respite Care, Pet Therapy, Recreation Therapy, Restaurant Style Dining, Therapeutic Diets, Concierge Services
Religious Services
Yes
Volunteer Programs
Yes
Pricing & Financial Information
Starting Price$528.66 private
Starting Price$485.94 semi-private
Dining & Nutrition
Food Description
Restaurant style dining with therapeutic diets.
Meals Included
Yes
What does this home offer?
Accept Medicaid: Yes, Accept
Total Residents: 200 Residents
Housing Options: Private / Semi-Private Rooms
Building Type: 2-story
Types of Care at Crown Park Rehabilitation and Nursing center
Nursing Home
Inspection History
In New York, the Department of Health, Office of Aging and Long Term Care performs unannounced onsite inspections to monitor compliance with state and federal healthcare regulations.
8 inspections
7 with citations, 1 without citations
23 on-site complaint investigations
102 complaints
53 complaints per 100 occupied beds
Formal expressions of dissatisfaction or concern made by residents, or their families regarding various aspects of the care, services, and environment provided.
Latest inspection
Date:September 4, 2025
Type:Complaint Investigation
33 total citations
30 health citations
3 life safety citations
Citations indicate regulatory violations. A higher number implies the facility had several areas requiring improvement.
28 deficiencies
Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.
5 enforcement actions
Penalties or interventions imposed by state regulators when facilities do not comply with quality, safety or regulatory standards.
December 17, 2020: Stipulation & Order #NH-22-179
Quality of Care
January 23, 2020: Stipulation & Order #NH-20-026
Multiple Deficiencies
January 18, 2018: Stipulation & Order #NH-18-037
Multiple Deficiencies
December 9, 2011: Stipulation & Order #NH-16-162
Quality of Care
August 26, 2014: Stipulation & Order #NH-16-109
Multiple Deficiencies
Compare Memory Care around Cortland
The information below is reported by the New York State Department of Health.
Crown Park Rehabilitation and Nursing center
-40%
+14%
-11%
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
IL
Independent Living For self-sufficient seniors seeking community and minimal assistance.
MC
Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.
SNF
Nursing Homes 24/7 care needed
Cortland
200
No
41
CCRNC, LLC (For Profit)
79.0%
$27,429,874.00
$6,522,648.00
23.8%
188.70
4.0774
24
1
-40%+14%-11%Private / Semi-Private Rooms
Walden Place
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
IL
Independent Living For self-sufficient seniors seeking community and minimal assistance.
MC
Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.
SNF
Nursing Homes 24/7 care needed
Cortland
86
No
33
SL Walden, LLC
-
-
-
-
-
-
-
-
-
-
Studio / 1 Bed
Crown Park Rehabilitation and Nursing center
Type of care:
AL
IL
MC
SNF
Community:
Cortland
Bed Count:
200
Pets Allowed:
No
Operator:
CCRNC, LLC (For Profit)
CCN:
335392
Occupancy:
79.0%
Home Revenue:
$27,429,874.00
Payroll Costs:
$6,522,648.00
Payroll %:
23.8%
Avg Residents/Day:
188.70
Overall Rating:
Adj Nurse Hours:
4.0774
Health Insp Rating:
Staffing Rating:
QM Rating:
Citations:
24
Severe Citations:
1
RN share vs State Avg:
-40%
-40%
Staffing vs State Avg:
+14%
+14%
Occupancy vs State Avg:
-11%
-11%
Bed Options:
Private / Semi-Private Rooms
Places of interest near Crown Park Rehabilitation and Nursing center
1.4 miles from city center
28 Kellogg Rd, Cortland, NY 13045
Calculate Travel Distance to Crown Park Rehabilitation and Nursing center
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Staffing Data
Source: CMS Payroll-Based Journal (Q2 2025)
228
Total Staff
193
Employees
35
Contractors
67,345
Total Hours (Quarter)
92
Avg Staff/Day
8
Avg Shift (hrs)
Nursing Staff Breakdown
| Role ⓘ | Count ⓘ | Avg Shift (hrs) ⓘ | Uses Contractors? ⓘ |
|---|---|---|---|
| Registered Nurse | 17 | 8.1 | No |
| Licensed Practical Nurse | 57 | 8.9 | Yes |
| Certified Nursing Assistant | 99 | 8 | No |
Staff by Category
Administration ⓘ
1 staff
7.5hs shift avg
Nursing Staff ⓘ
185 staff
8.2hs shift avg
Physicians & Practitioners ⓘ
4 staff
7.7hs shift avg
Therapy Services ⓘ
22 staff
7.3hs shift avg
Activities & Recreation ⓘ
1 staff
4.1hs shift avg
Social Services ⓘ
5 staff
4.3hs shift avg
Dietary Services ⓘ
7 staff
7.5hs shift avg
Other Services ⓘ
3 staff
7.1hs shift avg
Contractor Analysis
9.1%
of total hours from contractors
6,123 contractor hours this quarter
Licensed Practical Nurse: 34
Occupational Therapy Assistant: 1
| Role ⓘ | Employees ⓘ | Contractors ⓘ | Total Staff ⓘ | Total Hours ⓘ | Days Worked ⓘ | % of Days ⓘ | Avg Shift (hrs) ⓘ |
|---|---|---|---|---|---|---|---|
| Certified Nursing Assistant | 99 | 0 | 99 | 34,386 | 91 | 100% | 8 |
| Licensed Practical Nurse | 23 | 34 | 57 | 14,698 | 91 | 100% | 8.9 |
| Registered Nurse | 17 | 0 | 17 | 5,898 | 91 | 100% | 8.1 |
| Other Dietary Services Staff | 6 | 0 | 6 | 2,142 | 91 | 100% | 7.5 |
| Nurse Aide in Training | 11 | 0 | 11 | 1,823 | 67 | 74% | 7.2 |
| Clinical Nurse Specialist | 3 | 0 | 3 | 1,327 | 64 | 70% | 7.7 |
| Mental Health Service Worker | 3 | 0 | 3 | 1,247 | 67 | 74% | 7.1 |
| Respiratory Therapy Technician | 12 | 0 | 12 | 1,220 | 77 | 85% | 7 |
| Physical Therapy Assistant | 4 | 0 | 4 | 1,100 | 66 | 73% | 7.9 |
| Speech Language Pathologist | 3 | 0 | 3 | 1,032 | 65 | 71% | 8.1 |
| Respiratory Therapist | 2 | 0 | 2 | 565 | 61 | 67% | 6.2 |
| Dietitian | 1 | 0 | 1 | 480 | 64 | 70% | 7.5 |
| Nurse Practitioner | 1 | 0 | 1 | 444 | 59 | 65% | 7.5 |
| Administrator | 1 | 0 | 1 | 443 | 59 | 65% | 7.5 |
| RN Director of Nursing | 1 | 0 | 1 | 312 | 43 | 47% | 7.3 |
| Qualified Social Worker | 5 | 0 | 5 | 172 | 37 | 41% | 4.3 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 30 | 6 | 7% | 5 |
| Therapeutic Recreation Specialist | 1 | 0 | 1 | 29 | 7 | 8% | 4.1 |
Health Inspection History
Inspections
Total health citations
24
Citations per inspection
6
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
20 of 24 citations resulted from standard inspections; 1 of 24 resulted from complaint investigations; and 3 of 24 came from combined inspections (standard and complaint).
Breakdown of citation severity (last 3 years)
Critical Health citations
0
0
100% better than New York averageNew York average: 0.2
Serious Health citations
1
1
400% worse than New York averageNew York average: 0.2
0 critical citations
1 serious citation
23 moderate citations
0 minor citations
Citations history (last 3 years)
Quality of Care serious citation
Sep 04, 2025
Corrected
Environmental moderate citation
Jan 17, 2025
Corrected
Infection Control moderate citation
Jan 17, 2025
Corrected
Nutrition moderate citation
Jan 17, 2025
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Ownership: For-Profit Partnership
Resident Census by Payment Source
186
Total Residents
Medicare
14
(7.5%)
ⓘ
Medicaid
131
(70.4%)
ⓘ
Private Pay/Other
41
(22%)
ⓘ
Programs & Services
Residents' Group
ⓘ
Nurse Aide Training
ⓘ
Family Engagement
Active councils help families stay involved in care decisions and facility operations.
Active
Resident Council
ⓘ
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
9.6
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
9.6
In line with New York averageNew York average: 9.8
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
17.6
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
17.6
In line with New York averageNew York average: 18.1
Long-stay resident measures
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
15.8%
Percent of long-stay residents whose need for help with daily activities has increased
15.8%
In line with New York averageNew York average: 16.4%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
14.2%
Percent of long-stay residents whose ability to move independently worsened
14.2%
14% better than New York averageNew York average: 16.6%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
22.9%
Percent of low risk long-stay residents who lose control of their bowels or bladder
22.9%
7% worse than New York averageNew York average: 21.4%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
2.9%
Percent of long-stay residents experiencing one or more falls with major injury
2.9%
In line with New York averageNew York average: 3.0%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
8.2%
Percent of long-stay high risk residents with pressure ulcers
8.2%
15% worse than New York averageNew York average: 7.2%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
0.6%
Percent of long-stay residents with a urinary tract infection
0.6%
56% better than New York averageNew York average: 1.4%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
6.8%
Percent of long-stay residents who lose too much weight
6.8%
12% worse than New York averageNew York average: 6.1%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
4.9%
Percent of long-stay residents who have depressive symptoms
4.9%
73% better than New York averageNew York average: 18.1%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
20.7%
Percent of long-stay residents who received an antipsychotic medication
20.7%
64% worse than New York averageNew York average: 12.6%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
95.6%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
95.6%
5% better than New York averageNew York average: 91.4%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
96.7%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
96.7%
In line with New York averageNew York average: 95.2%
Hospitalizations per 1,000 days
Number of hospitalizations per 1,000 long-stay resident days.
1.78
Number of hospitalizations per 1,000 long-stay resident days.
1.78
In line with New York averageNew York average: 1.71
ED visits per 1,000 days
Number of outpatient emergency department visits per 1,000 long-stay resident days.
1.91
Number of outpatient emergency department visits per 1,000 long-stay resident days.
1.91
41% worse than New York averageNew York average: 1.35
Short-stay resident measures
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
65.8%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
65.8%
14% worse than New York averageNew York average: 76.6%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
0.9%
Percent of short-stay residents who newly received an antipsychotic medication
0.9%
27% better than New York averageNew York average: 1.3%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
77.9%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
77.9%
In line with New York averageNew York average: 78.8%
Re-hospitalized after SNF stay
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
16.2%
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
16.2%
21% better than New York averageNew York average: 20.6%
Emergency department visits
Percentage of short-stay residents who had an outpatient emergency department visit.
14.1%
Percentage of short-stay residents who had an outpatient emergency department visit.
14.1%
45% worse than New York averageNew York average: 9.7%
Falls with major injury
Percentage of SNF residents who experience falls with major injury during their stay.
0.0%
Percentage of SNF residents who experience falls with major injury during their stay.
0.0%
100% better than New York averageNew York average: 0.8%
Ability to care for self at discharge
Percentage of residents at or above expected ability to care for themselves at discharge.
34.3%
Percentage of residents at or above expected ability to care for themselves at discharge.
34.3%
36% worse than New York averageNew York average: 53.7%
Successful return to home or community
Rate of successful return to home or community from a skilled nursing facility.
39.0%
Rate of successful return to home or community from a skilled nursing facility.
39.0%
23% worse than New York averageNew York average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Financial Trends
Historical financial and operational data for Crown Park Rehabilitation and Nursing center based on CMS SNF Cost Reports.
Occupancy Rate
79.0%
↑ 10.0pp vs 2022
Net Income
-$526,912
↑ ~$565K vs 2022
Total Payroll
$9,649,945
↑ ~$2.0M vs 2022
Profit Margin
-1.9%
↑ 3.1pp vs 2022
Loading trend charts...
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