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The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Overlooking the stunning views of Rolling Hills of Cortland, Crown Park, Crown Park Rehabilitation and Nursing Center is a well-established senior care provider in Cortland, NY. The community offers skilled nursing and rehabilitation services to help residents maintain their overall functionality and well-being. Residents are provided with comfortable accommodations that foster independence, relaxation, and safety, helping them live their best lives comfortably.
Various recreational therapy activities are available to help residents stay active and stimulated for an enriched overall wellness. Residents’ nourishment is prioritized with carefully prepared meals and menus that are both healthy and tasty. Amenities like pet therapy and concierge services are also offered for added comfort and convenience, helping residents fully enjoy their living experience.
Hailey Johnson serves as the Administrator at Crown Park Rehabilitation and Nursing Center. She leads a dedicated team focused on holistic patient care, emphasizing both physical recovery and positive well-being. Her leadership ensures a compassionate and professional environment that supports patients throughout their healing journey.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
This home is ranked 64th out of 347 homes in New York.| Staff type | Hours / day | vs state avg |
|---|---|---|
|
Registered Nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
| 25m per day | ▼ 40% State avg: 42m per day · National avg: 41m per day |
|
LPN / LVN
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
| 47m per day | ■ Avg State avg: 46m per day · National avg: 52m per day |
|
Nurse Aide
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
| 2h 2m per day | ▼ 7% State avg: 2h 11m per day · National avg: 2h 21m per day |
|
Total Nursing (Weekend)
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 2h 41m per day | ▼ 15% State avg: 3h 10m per day · National avg: 3h 26m per day |
|
Physical Therapist
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
| 5m per day | ▼ 29% State avg: 7m per day · National avg: 4m per day |
|
RN (Weekend)
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
| 12m per day | ▼ 57% State avg: 28m per day · National avg: 29m per day |
This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.
27% of new residents, usually for short-term rehab.
55% of new residents, often for short stays.
17% of new residents, often for long-term daily care.
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #251 / 344Payroll — state benchmarkedThis home is ranked 251st out of 344 homes in New York.Shows total annual staff payroll benchmarked to the New York average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Lower than the New York average: 88.3%Crown Park Rehabilitation and Nursing center is legally operated by CCRNC, LLC (For Profit).
Accept Medicaid: Yes, Accept
Total Residents: 200 Residents
Housing Options: Private / Semi-Private Rooms
Building Type: 2-story
In New York, the Department of Health, Office of Aging and Long Term Care performs unannounced onsite inspections to monitor compliance with state and federal healthcare regulations.
Enforcement actions are formal penalties or interventions imposed by the New York State Department of Health when a nursing home fails to meet state or federal care, safety, or regulatory standards. They may include directed plans of correction, civil monetary penalties, denial of payment, or appointment of temporary management.
This facility has 5 enforcement actions. 57% of NY nursing homes have zero, and the statewide average is 0.9.
This scorecard compares key inspection, citation, and complaint metrics at this facility against the New York state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Citations are formal regulatory violations recorded during state inspections.
| Metric | This Facility | NY Average | vs. NY Avg |
|---|---|---|---|
|
Total citations
Formal regulatory violations recorded by inspectors across all inspection types.
| 32 | 29 | This facility has 10% more total citations than a typical NY nursing home (32 vs. NY avg 29).↑ 10% worse |
|
Health citations
Violations related to resident care, clinical practices, and day-to-day operations.
| 29 | 20 | This facility has 45% more health citations than a typical NY nursing home (29 vs. NY avg 20).↑ 45% worse |
|
Life safety citations
Violations related to building safety — fire prevention, emergency egress, and similar.
| 3 | 4 | This facility has 25% fewer life safety citations than a typical NY nursing home (3 vs. NY avg 4).↓ 25% better |
|
Citations per year
Average citations per year since 2019.
| 4.6 | 4.1 | This facility has 12% more citations per year than a typical NY nursing home (4.6 vs. NY avg 4.1).↑ 12% worse |
|
Citations per inspection
Average citations per inspection.
| 4 | 3.2 | This facility has 25% more citations per inspection than a typical NY nursing home (4 vs. NY avg 3.2).↑ 25% worse |
State inspections evaluate whether the facility meets health and safety standards.
| Metric | This Facility | NY Average | vs. NY Avg |
|---|---|---|---|
|
Total inspections
Combined count of all routine and focused inspections. Excludes complaint investigations.
| 8 | 9 | This facility has 11% fewer total inspections than a typical NY nursing home (8 vs. NY avg 9).↓ 11% better |
|
Inspections with citations
Inspections that resulted in at least one regulatory citation.
| 7 | 5 | This facility has 40% more inspections with citations than a typical NY nursing home (7 vs. NY avg 5).↑ 40% worse |
|
Inspection citation rate
Percentage of inspections that resulted in at least one citation.
| 88% | 56% | This facility has 57% more inspection citation rate than a typical NY nursing home (88 vs. NY avg 56).↑ 57% worse |
Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.
| Metric | This Facility | NY Average | vs. NY Avg |
|---|---|---|---|
|
Total complaints
Formal expressions of concern made by residents, families, or staff.
| 104 | 79 | This facility has 32% more total complaints than a typical NY nursing home (104 vs. NY avg 79).↑ 32% worse |
|
Complaints per year
Average complaints per year since 2019.
| 14.9 | 11.3 | This facility has 32% more complaints per year than a typical NY nursing home (14.9 vs. NY avg 11.3).↑ 32% worse |
|
Complaints per bed
Size-adjusted complaint rate based on occupied beds.
| 0.54 | 0.50 | This facility has 8% more complaints per bed than a typical NY nursing home (0.54 vs. NY avg 0.5).↑ 8% worse |
|
Complaint investigations
On-site investigations triggered by complaints filed with the NY Department of Health.
| 22 | 15 | This facility has 47% more complaint investigations than a typical NY nursing home (22 vs. NY avg 15).↑ 47% worse |
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
The most recent inspection on September 4, 2025, identified deficiencies related to inadequate monitoring and documentation of anticoagulant therapy for a resident, which resulted in actual harm. Earlier inspections showed a pattern of deficiencies involving resident care issues such as grievance resolution, oral care, medication management, infection control, and maintaining a safe, clean environment. Complaint investigations were mostly unsubstantiated, and no fines, immediate jeopardy findings, or license actions were listed in the available reports. Prior reports noted recurring concerns with food safety and palatability, equipment maintenance, and pest control. The trend suggests ongoing challenges with clinical care and environmental standards, with some issues persisting over time.
Read the full inspection reports for this facility, including detailed findings and corrective actions.
Show Inspection ReportsNew York average 3.6
Last Health inspection on Sep 2025
New York average 18.5
New York average 5.05
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
20 of 24 citations resulted from standard inspections; 1 of 24 resulted from complaint investigations; and 3 of 24 came from combined inspections (standard and complaint).
100% better than New York averageNew York average: 0.2
1
400% worse than New York averageNew York average: 0.2
Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs.
Sep 04, 2025
Corrected
Issues related to building safety, cleanliness, maintenance, and overall living conditions.
Jan 17, 2025
Corrected
Issues related to preventing and controlling infections, including hygiene practices and safety protocols.
Jan 17, 2025
Corrected
Issues related to food quality, meal service, and resident's nutritional needs.
Jan 17, 2025
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Crown Park Rehabilitation and Nursing center is located in Cortland, New York.
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1.4 miles from city center
Estimated distance in miles from Cortland's city center to Crown Park Rehabilitation and Nursing center's address, calculated via Google Maps.
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This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.
599% better than New York averageNew York average ratio: 0.18:1
0% compared with New York averageNew York average: 7.7 hours
Manages medical care and health needs.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.1 hoursNo contractors work on this role.
Assists with medical care and medications.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.9 hoursThis role is partially covered by contractors.
Helps with daily care and mobility.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8 hoursNo contractors work on this role.
Total hours from contractors
6,123 contractor hours this quarter
| Certified Nursing Assistant | 99 | 0 | 99 | 34,386 | 91 | 100% | 8 |
| Licensed Practical Nurse | 23 | 34 | 57 | 14,698 | 91 | 100% | 8.9 |
| Registered Nurse | 17 | 0 | 17 | 5,898 | 91 | 100% | 8.1 |
| Other Dietary Services Staff | 6 | 0 | 6 | 2,142 | 91 | 100% | 7.5 |
| Nurse Aide in Training | 11 | 0 | 11 | 1,823 | 67 | 74% | 7.2 |
| Clinical Nurse Specialist | 3 | 0 | 3 | 1,327 | 64 | 70% | 7.7 |
| Mental Health Service Worker | 3 | 0 | 3 | 1,247 | 67 | 74% | 7.1 |
| Respiratory Therapy Technician | 12 | 0 | 12 | 1,220 | 77 | 85% | 7 |
| Physical Therapy Assistant | 4 | 0 | 4 | 1,100 | 66 | 73% | 7.9 |
| Speech Language Pathologist | 3 | 0 | 3 | 1,032 | 65 | 71% | 8.1 |
| Respiratory Therapist | 2 | 0 | 2 | 565 | 61 | 67% | 6.2 |
| Dietitian | 1 | 0 | 1 | 480 | 64 | 70% | 7.5 |
| Nurse Practitioner | 1 | 0 | 1 | 444 | 59 | 65% | 7.5 |
| Administrator | 1 | 0 | 1 | 443 | 59 | 65% | 7.5 |
| RN Director of Nursing | 1 | 0 | 1 | 312 | 43 | 47% | 7.3 |
| Qualified Social Worker | 5 | 0 | 5 | 172 | 37 | 41% | 4.3 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 30 | 6 | 7% | 5 |
| Therapeutic Recreation Specialist | 1 | 0 | 1 | 29 | 7 | 8% | 4.1 |
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
186Residents meet regularly to discuss policies, care quality, and activities
State-approved Nurse Aide Training and Competency Evaluation Program on-site
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
9.6
In line with New York averageNew York average: 9.8
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
17.6
In line with New York averageNew York average: 18.1
CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Percent of long-stay residents whose need for help with daily activities has increased
15.8%
In line with New York averageNew York average: 16.4%
Percent of long-stay residents whose ability to move independently worsened
14.2%
14% better than New York averageNew York average: 16.6%
Percent of low risk long-stay residents who lose control of their bowels or bladder
22.9%
7% worse than New York averageNew York average: 21.4%
Percent of long-stay residents experiencing one or more falls with major injury
2.9%
In line with New York averageNew York average: 3.0%
Percent of long-stay high risk residents with pressure ulcers
8.2%
15% worse than New York averageNew York average: 7.2%
Percent of long-stay residents with a urinary tract infection
0.6%
56% better than New York averageNew York average: 1.4%
Percent of long-stay residents who lose too much weight
6.8%
12% worse than New York averageNew York average: 6.1%
Percent of long-stay residents who have depressive symptoms
4.9%
73% better than New York averageNew York average: 18.1%
Percent of long-stay residents who received an antipsychotic medication
20.7%
64% worse than New York averageNew York average: 12.6%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
95.6%
5% better than New York averageNew York average: 91.4%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
96.7%
In line with New York averageNew York average: 95.2%
Number of hospitalizations per 1,000 long-stay resident days.
1.78
In line with New York averageNew York average: 1.71
Number of outpatient emergency department visits per 1,000 long-stay resident days.
1.91
41% worse than New York averageNew York average: 1.35
CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
65.8%
14% worse than New York averageNew York average: 76.6%
Percent of short-stay residents who newly received an antipsychotic medication
0.9%
27% better than New York averageNew York average: 1.3%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
77.9%
In line with New York averageNew York average: 78.8%
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
16.2%
21% better than New York averageNew York average: 20.6%
Percentage of short-stay residents who had an outpatient emergency department visit.
14.1%
45% worse than New York averageNew York average: 9.7%
Percentage of SNF residents who experience falls with major injury during their stay.
0.0%
100% better than New York averageNew York average: 0.8%
Percentage of residents at or above expected ability to care for themselves at discharge.
34.3%
36% worse than New York averageNew York average: 53.7%
Rate of successful return to home or community from a skilled nursing facility.
39.0%
23% worse than New York averageNew York average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database
Penalties are imposed by CMS for violations of federal nursing home regulations.
No penalties in the past 3 years
No civil money penalties or payment denials were reported in the last 3 years.
| Crown Park Rehabilitation and Nursing center |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care). | Cortland (District 2) | 200 | No | 41 | Ccrnc, Llc (For Profit) | 8 | 0% | 25 | 0 | - | Private / Semi-Private Rooms |
| Walden Place |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
RC Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision. | Cortland (South Cortland) | 86 | No | 33 | Sl Walden, Llc | 18 | 33.3% | 15 | 9 | 0.5 | Studio / 1 Bed |
Historical financial and operational data for Crown Park Rehabilitation and Nursing center based on CMS SNF Cost Reports.
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