Inspection Reports for CrownPointe of Carmel

IN, 46032

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Inspection Report Complaint Investigation Census: 30 Deficiencies: 1 Dec 9, 2024
Visit Reason
This visit was for a State Residential Licensure Survey which included the investigation of Complaint IN00447832 regarding allegations of misappropriation of resident property.
Findings
The facility failed to protect a resident from theft of her bank card and PIN by a staff member who withdrew $400.00 from her account. The staff member was terminated, the resident was refunded, and corrective actions including staff re-education and monitoring were implemented.
Complaint Details
Complaint IN00447832 was substantiated with state deficiencies cited related to the allegations of misappropriation of resident property.
Deficiencies (1)
Description
Failed to protect a resident from theft of a bank card and PIN number by a staff member who used the card to withdraw money.
Report Facts
Amount stolen: 400 Residential Census: 30
Employees Mentioned
NameTitleContext
Kimberly VierlingLaboratory Director's or Provider/Supplier RepresentativeSigned the report
Inspection Report Complaint Investigation Census: 32 Deficiencies: 0 Nov 7, 2024
Visit Reason
This visit was conducted for the investigation of Complaint IN00446481.
Findings
No deficiencies related to the allegations in Complaint IN00446481 were cited. The facility was found to be in compliance with 410 IAC 16.2-5 regarding the complaint investigation.
Complaint Details
Complaint IN00446481 was investigated and found to have no deficiencies related to the allegations.
Report Facts
Residential Census: 32
Inspection Report Complaint Investigation Census: 35 Deficiencies: 3 Mar 8, 2024
Visit Reason
This visit was for a State Residential Licensure Survey including the investigation of three complaints (IN00420936, IN00427916, and IN00429049).
Findings
No deficiencies were cited related to the complaints investigated. Deficiencies were found related to personnel fingerprinting, service plan documentation, and food storage and sanitation practices.
Complaint Details
Complaints IN00420936, IN00427916, and IN00429049 were investigated with no deficiencies related to the allegations cited.
Deficiencies (3)
Description
Facility failed to have an employee fingerprint completed when the Indiana State Police background check indicated inconclusive results for one employee.
Facility failed to ensure a service plan had been signed by the resident or representative and failed to complete a semi-annual service plan for one resident.
Facility failed to label and date food stored in refrigerators and freezers, ensure dishwasher reached appropriate temperatures, and failed to remove bowls, cups, or scoops from bulk dry goods in the kitchen.
Report Facts
Number of complaints investigated: 3 Residential census: 35 Number of residents reviewed for service plans: 7 Dishwasher temperature observed: 100 Dishwasher temperature observed: 104 Dishwasher temperature required: 120
Employees Mentioned
NameTitleContext
Jennifer LongExecutive DirectorInterviewed regarding fingerprinting and service plan deficiencies
Human Resources DirectorProvided additional training and responsible for fingerprint compliance monitoring
Dietary ManagerInterviewed regarding food storage and dishwasher temperature deficiencies
Dietary ConsultantInterviewed regarding food labeling and dishwasher temperature requirements

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