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Located at Carmel, Crownpointe of Carmel a premier community offers experience for independent and assisted living, for residents to maintain their independence while leading fulfilling lives. CrownPointe prioritizes resident well-being, offering various levels of care. Their resident-centered approach ensures each individual receives the support they need to thrive, be it physical, social, emotional, or spiritual. This personalized approach fosters a sense of dignity and respect. Residents enjoy spacious one-bedroom units, convenient in-house Indiana Fitness Works therapy services, and a variety of amenities designed to enhance their quality of life.
These include a private dining room, beauty shop, library with fireplace, TV lounge, large recreational room, community rooms, snack bar, gardening area, courtyard, and resident parking. CrownPointe provides a helping hand with 24/7 nursing staff, monthly health screenings, an on-call physician, medication administration with pharmacy delivery available, home health and non-medical services, a dietician-constructed menu for three daily meals served restaurant-style, weekly housekeeping and laundry, scheduled transportation to appointments and outings, an emergency response system, and month-to-month leasing for flexibility.
Lower than the Indiana average: 68.1%CrownPointe of Carmel is legally operated by Magnolia Health Systems 41, Llc, and administrated by Kimberly Vierling.
Key information about the people who lead and staff this community.
In Indiana, the Department of Health, Division of Long Term Care is the primary regulatory body that performs onsite inspections and quality of care reviews for all licensed facilities.
A composite 0–100 score combining this facility's inspections, citations, complaints, and enforcement actions relative to the Indiana state average. See the assisted living residences benchmark below for the typical Indiana score; higher is better.
Above the Indiana average for assisted living residences.
Indiana assisted living residences benchmark: C 74/100
Inspection score: 89 out of 100. Letter grade B+. Above the Indiana average for assisted living residences.
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Indiana state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Deficiencies
| This Facility | IN Average | vs. IN Avg |
|---|---|---|---|
|
Total deficiencies
Formal regulatory issues recorded by inspectors across all inspection types.
| 4 | 36 | This facility has 89% fewer total deficiencies than a typical Indiana assisted living residence (4 vs. IN avg 36).↓ 89% better |
|
Deficiencies per year
Average deficiencies per year since 2024.
| 2 | 18 | This facility has 89% fewer deficiencies per year than a typical Indiana assisted living residence (2 vs. IN avg 18).↓ 89% better |
|
Deficiencies per inspection
Average deficiencies per inspection.
| 1.3 | 1.9 | This facility has 32% fewer deficiencies per inspection than a typical Indiana assisted living residence (1.3 vs. IN avg 1.9).↓ 32% better |
Inspections
| This Facility | IN Average | vs. IN Avg |
|---|---|---|---|
|
Total visits
Combined count of all on-site visits — routine inspections, complaint visits, follow-ups, and other focused visits.
| 3 | 19 | This facility has 84% fewer total visits than a typical Indiana assisted living residence (3 vs. IN avg 19).↓ 84% better |
|
Inspections with deficiencies
Inspections that resulted in at least one regulatory deficiency.
| 2 | 7 | This facility has 71% fewer inspections with deficiencies than a typical Indiana assisted living residence (2 vs. IN avg 7).↓ 71% better |
|
Inspection deficiency rate
Percentage of inspections that resulted in at least one deficiency.
| 67% | 37% | This facility has 30 percentage points higher inspection deficiency rate than a typical Indiana assisted living residence (67% vs. IN avg 37%).↑ 30% worse |
|
Inspections
Routine, scheduled inspections conducted by state regulators.
| 3 | 13 | This facility has 77% fewer inspections than a typical Indiana assisted living residence (3 vs. IN avg 13).↓ 77% better |
Complaints & Investigations
| This Facility | IN Average | vs. IN Avg |
|---|---|---|---|
|
Total complaints
Formal expressions of concern made by residents, families, or staff.
| 2 | 5 | This facility has 60% fewer total complaints than a typical Indiana assisted living residence (2 vs. IN avg 5).↓ 60% better |
|
Complaints per year
Average complaints per year since 2024.
| 1 | 2.5 | This facility has 60% fewer complaints per year than a typical Indiana assisted living residence (1 vs. IN avg 2.5).↓ 60% better |
|
Complaint visits
On-site visits triggered by formal complaints. Formal complaints can result in multiple visits.
| 3 | 8 | This facility has 63% fewer complaint visits than a typical Indiana assisted living residence (3 vs. IN avg 8).↓ 63% better |
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
The most recent inspection on December 9, 2024, identified deficiencies related to the facility’s failure to protect a resident from theft of her bank card and PIN by a staff member. Earlier inspections showed a mix of deficiencies involving personnel fingerprinting, service plan documentation, and food storage and sanitation, while complaint investigations were mostly unsubstantiated except for the substantiated case of misappropriation of resident property in the latest inspection. Inspectors cited issues primarily with resident protection and administrative compliance. No fines, immediate jeopardy findings, or license actions were listed in the available reports. The pattern suggests isolated issues with resident safeguards and documentation, with no clear trend of improvement or worsening over time.
Read the full inspection reports for this facility, including detailed findings and corrective actions.
Show Inspection Reports
Minimum Age: 55 Years Old
Housing Options: 1 Bed
Building Type: Single-story
Transportation Services
Fitness and Recreation
The community Executive Director at CrownPointe of Carmel plays a key role in assisting families and residents with care decisions, especially regarding Alzheimer’s and Dementia needs. They provide guidance to ensure the best possible stay and recommend appropriate alternatives when assisted living is not suitable. The Executive Director supports individualized care plans and helps maintain a successful living environment for all residents.
7.3 miles from city center
Estimated distance in miles from Carmel's city center to CrownPointe of Carmel's address, calculated via Google Maps.
— 4.3 miles to nearest hospital (Ascension St. Vincent Hospital - Indianapolis)
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CrownPointe of Carmel is located in Carmel, Indiana.
Here are the financial assistance programs available to residents in Indiana.
The information below is reported by the Indiana Department of Health, Division of Long Term Care.
| Majestic Care of Carmel Assisted Living |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
HC Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Carmel | 299 | Yes | 60 | 1 Bed | 5
Facility
5
IN AVG
8
Rank
#117 / 361 |
42.8%
Facility
42.8%
IN AVG
65.6%
Rank
#373 / 414 | A+ | John Seib | Pulaski Memorial Hospital | Jeffery Fish | 18 | 6
Facility
6
IN AVG
4.7
Rank
#236 / 352 | 47
Facility
47
IN AVG
34.7
Rank
#276 / 385 | 1.7
Facility
1.7
IN AVG
2.6
Rank
#148 / 385 |
| Woodland Terrace of Carmel |
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Carmel (Pro-Med Lane) | 149 | Yes | 46 | 1 Bed | 18
Facility
18
IN AVG
8
Rank
#68 / 361 |
64.4%
Facility
64.4%
IN AVG
65.6%
Rank
#231 / 414 | A+ | Nicholas Halstead | Well Npsl Tenant, LLC | Tehesha Patterson | 8 | 2
Facility
2
IN AVG
4.7
Rank
#50 / 352 | 3
Facility
3
IN AVG
34.7
Rank
#23 / 385 | 0.4
Facility
0.4
IN AVG
2.6
Rank
#20 / 385 |
| Brookdale Carmel |
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Carmel (Newark Village) | 100 | Yes | 82 | 1 Bed | 48
Facility
48
IN AVG
8
Rank
#5 / 361 |
48.0%
Facility
48.0%
IN AVG
65.6%
Rank
#350 / 414 | A+ | Evelyn Laws | Clare Bridge Of Carmel, LLC | Dana Hildebrandt | 12 | 5
Facility
5
IN AVG
4.7
Rank
#198 / 352 | 9
Facility
9
IN AVG
34.7
Rank
#71 / 385 | 0.6
Facility
0.6
IN AVG
2.6
Rank
#33 / 385 |
| Bickford of Carmel |
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Carmel | 82 | Yes | 11 | 1 Bed | - |
54.9%
Facility
54.9%
IN AVG
65.6%
Rank
#297 / 414 | - | Jennifer Hodge | Bickford Of Carmel LLC | Lana Morris | 13 | 6
Facility
6
IN AVG
4.7
Rank
#236 / 352 | 22
Facility
22
IN AVG
34.7
Rank
#160 / 385 | 1.5
Facility
1.5
IN AVG
2.6
Rank
#116 / 385 |
| CrownPointe of Carmel |
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
HC Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support. | Carmel | 54 | No | 37 | 1 Bed | - |
55.6%
Facility
55.6%
IN AVG
65.6%
Rank
#293 / 414 | - | Kimberly Vierling | Magnolia Health Systems 41, LLC | Debbie Thames | 3 | 2
Facility
2
IN AVG
4.7
Rank
#50 / 352 | 4
Facility
4
IN AVG
34.7
Rank
#31 / 385 | 1.3
Facility
1.3
IN AVG
2.6
Rank
#101 / 385 |
Debbie Thames is the Director of Nursing at CrownPointe of Carmel.
The legal owner and operator of CrownPointe of Carmel is Magnolia Health Systems 41, Llc.
CrownPointe of Carmel has a walk score of 37. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
According to IN state health department records, CrownPointe of Carmel's license number is 25-012309-1.
According to IN state health department records, CrownPointe of Carmel's license expires on June 30, 2026.
CrownPointe of Carmel's occupancy is 56%.
Kimberly Vierling is the administrator of CrownPointe of Carmel.
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