Occupancy rate
56%
Lower than the Indiana average: 68.1%CrownPointe of Carmel
Memory Care, Assisted Living, Independent Living & Hospice Care · Fishers
CrownPointe of Carmel
Memory Care, Assisted Living, Independent Living & Hospice Care · Fishers
Overview of Crownpointe of Carmel
Located at Carmel, Crownpointe of Carmel a premier community offers experience for independent and assisted living, for residents to maintain their independence while leading fulfilling lives. CrownPointe prioritizes resident well-being, offering various levels of care. Their resident-centered approach ensures each individual receives the support they need to thrive, be it physical, social, emotional, or spiritual. This personalized approach fosters a sense of dignity and respect. Residents enjoy spacious one-bedroom units, convenient in-house Indiana Fitness Works therapy services, and a variety of amenities designed to enhance their quality of life.
These include a private dining room, beauty shop, library with fireplace, TV lounge, large recreational room, community rooms, snack bar, gardening area, courtyard, and resident parking. CrownPointe provides a helping hand with 24/7 nursing staff, monthly health screenings, an on-call physician, medication administration with pharmacy delivery available, home health and non-medical services, a dietician-constructed menu for three daily meals served restaurant-style, weekly housekeeping and laundry, scheduled transportation to appointments and outings, an emergency response system, and month-to-month leasing for flexibility.
The community Executive Director at CrownPointe of Carmel plays a key role in assisting families and residents with care decisions, especially regarding Alzheimer’s and Dementia needs. They provide guidance to ensure the best possible stay and recommend appropriate alternatives when assisted living is not suitable. The Executive Director supports individualized care plans and helps maintain a successful living environment for all residents.
54-bed community
A moderately sized community that may balance personal attention with shared amenities and social activities.
1 year in operation
A newer community that may feature more recent facilities and programs.
Walk Score: 37 / 100
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
About this community
Occupancy
Lower than the Indiana average: 68.1%Occupied beds
30 / 54
Average residents per home in Indiana
70 per day
Facility TypeAssisted Living / Residential Care Facility (rcf)
StatusActive
IssuanceJanuary 7, 2025
ExpirationJune 30, 2026
License Number25-012309-1
CrownPointe of Carmel is legally operated by Magnolia Health Systems 41, Llc, and administrated by Kimberly Vierling.
Profit StatusProfit
Residential
54 units
Total beds
54 units
Staffing
Key information about the people who lead and staff this community.
Director of NursingDEBBIE THAMES
Fax(317) 818-1796
What does this home offer?
Minimum Age: 55 Years Old
Housing Options: 1 Bed
Building Type: Single-story
Transportation Services
Fitness and Recreation
Types of Care at CrownPointe of Carmel
Assisted Living
Independent Living
Memory Care
Hospice Care
Inspection History
In Indiana, the Department of Health, Division of Long Term Care is the primary regulatory body that performs onsite inspections and quality of care reviews for all licensed facilities.
Since 2024 · 2 years of data
4 deficiencies
2 complaints
3 inspections
Inspection Scorecard
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Indiana state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Since 2024 vs. Indiana state average
Overall vs. IN average
1 Worse
Metrics worse than Indiana average:
• Inspection deficiency rate (81% above) 9 Better Metrics better than Indiana average:
• Total deficiencies (89% below)
• Deficiencies per year (89% below)
• Deficiencies per inspection (32% below)
• Total visits (84% below)
• Inspections with deficiencies (71% below)
• Inspections (77% below)
• Total complaints (60% below)
• Complaints per year (60% below)
• Complaint visits (63% below)
• Inspection deficiency rate (81% above) 9 Better Metrics better than Indiana average:
• Total deficiencies (89% below)
• Deficiencies per year (89% below)
• Deficiencies per inspection (32% below)
• Total visits (84% below)
• Inspections with deficiencies (71% below)
• Inspections (77% below)
• Total complaints (60% below)
• Complaints per year (60% below)
• Complaint visits (63% below)
Latest Inspection
December 9, 2024
Complaint Investigation
Deficiencies
Deficiencies are formal regulatory issues recorded during state inspections.
| Metric | This Facility | IN Average | vs. IN Avg |
|---|---|---|---|
|
Total deficiencies
Formal regulatory issues recorded by inspectors across all inspection types.
| 4 | 36 | This facility has 89% fewer total deficiencies than a typical Indiana assisted living residence (4 vs. IN avg 36).↓ 89% better |
|
Deficiencies per year
Average deficiencies per year since 2024.
| 2 | 18 | This facility has 89% fewer deficiencies per year than a typical Indiana assisted living residence (2 vs. IN avg 18).↓ 89% better |
|
Deficiencies per inspection
Average deficiencies per inspection.
| 1.3 | 1.9 | This facility has 32% fewer deficiencies per inspection than a typical Indiana assisted living residence (1.3 vs. IN avg 1.9).↓ 32% better |
Inspections
State inspections evaluate whether the facility meets health and safety standards.
| Metric | This Facility | IN Average | vs. IN Avg |
|---|---|---|---|
|
Total visits
Combined count of all on-site visits — routine inspections, complaint visits, follow-ups, and other focused visits.
| 3 | 19 | This facility has 84% fewer total visits than a typical Indiana assisted living residence (3 vs. IN avg 19).↓ 84% better |
|
Inspections with deficiencies
Inspections that resulted in at least one regulatory deficiency.
| 2 | 7 | This facility has 71% fewer inspections with deficiencies than a typical Indiana assisted living residence (2 vs. IN avg 7).↓ 71% better |
|
Inspection deficiency rate
Percentage of inspections that resulted in at least one deficiency.
| 67% | 37% | This facility has 30 percentage points higher inspection deficiency rate than a typical Indiana assisted living residence (67% vs. IN avg 37%).↑ 30% worse |
|
Inspections
Routine, scheduled inspections conducted by state regulators.
| 3 | 13 | This facility has 77% fewer inspections than a typical Indiana assisted living residence (3 vs. IN avg 13).↓ 77% better |
Complaints & Investigations
Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.
| Metric | This Facility | IN Average | vs. IN Avg |
|---|---|---|---|
|
Total complaints
Formal expressions of concern made by residents, families, or staff.
| 2 | 5 | This facility has 60% fewer total complaints than a typical Indiana assisted living residence (2 vs. IN avg 5).↓ 60% better |
|
Complaints per year
Average complaints per year since 2024.
| 1 | 2.5 | This facility has 60% fewer complaints per year than a typical Indiana assisted living residence (1 vs. IN avg 2.5).↓ 60% better |
|
Complaint visits
On-site visits triggered by formal complaints. Formal complaints can result in multiple visits.
| 3 | 8 | This facility has 63% fewer complaint visits than a typical Indiana assisted living residence (3 vs. IN avg 8).↓ 63% better |
Inspection Reports Summary
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
The most recent inspection on December 9, 2024, identified deficiencies related to the facility’s failure to protect a resident from theft of her bank card and PIN by a staff member. Earlier inspections showed a mix of deficiencies involving personnel fingerprinting, service plan documentation, and food storage and sanitation, while complaint investigations were mostly unsubstantiated except for the substantiated case of misappropriation of resident property in the latest inspection. Inspectors cited issues primarily with resident protection and administrative compliance. No fines, immediate jeopardy findings, or license actions were listed in the available reports. The pattern suggests isolated issues with resident safeguards and documentation, with no clear trend of improvement or worsening over time.
Read the full inspection reports for this facility, including detailed findings and corrective actions.
Show Inspection Reports
Financial Assistance for
Memory Care in Indiana
CrownPointe of Carmel is located in Carmel, Indiana.
Here are the financial assistance programs available to residents in Indiana.
Places of interest near CrownPointe of Carmel
7.3 miles from city center
Estimated distance in miles from Carmel's city center to CrownPointe of Carmel's address, calculated via Google Maps.
— 4.3 miles to nearest hospital (Ascension St. Vincent Hospital - Indianapolis)
Calculate Travel Distance to CrownPointe of Carmel
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Compare Memory Care around Fishers
The information below is reported by the Indiana Department of Health, Division of Long Term Care.
Filter by care type
| Independence Village of Fishers South |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
M mem
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
RC Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision. | Fishers (Windermere) | 133 | Yes | 32 | 1 Bed | 19 | 67.7% | A+ | Christine Bright | 9745 Olympia Tenant LLC | Georgia Cruz | 13 | 7 | - | 0.0 |
| Independence Village of Fishers East |
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support. | Fishers (Saxony Village) | 87 | Yes | 12 | 1 Bed | 19 | 69.0% | A+ | Christine Bright | 12950 Tablick Tenant LLC | Tina Brown | 11 | 8 | - | 0.0 |
| CrownPointe of Carmel |
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
HC Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support. | Carmel | 54 | No | 37 | 1 Bed | 1 | 55.6% | - | Kimberly Vierling | Magnolia Health Systems 41, LLC | Debbie Thames | 3 | 2 | 4 | 1.3 |
| Grand Brook Memory Care of Fishers |
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Fishers | 36 | Yes | 44 | 1 Bed | 2 | 97.2% | - | Kelly Drey | Grand Brook Memory Care Of Fishers, LLC | Parmjeet Chauhan | 16 | 4 | 10 | 0.6 |
| The Reserve At Hamilton Trace |
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Fishers (Federalist Drive) | - | Yes | 38 | 1 Bed | - | - | - | - | - | - | - | - | - | - |
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Frequently Asked Questions about CrownPointe of Carmel
Who is the Director of Nursing at CrownPointe of Carmel?
Debbie Thames is the Director of Nursing at CrownPointe of Carmel.
Who is the owner of CrownPointe of Carmel?
The legal owner and operator of CrownPointe of Carmel is Magnolia Health Systems 41, Llc.
Is CrownPointe of Carmel in a walkable area?
CrownPointe of Carmel has a walk score of 37. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
What is the license number of CrownPointe of Carmel?
According to IN state health department records, CrownPointe of Carmel's license number is 25-012309-1.
When does CrownPointe of Carmel's license expire?
According to IN state health department records, CrownPointe of Carmel's license expires on June 30, 2026.
What is the occupancy rate at CrownPointe of Carmel?
CrownPointe of Carmel's occupancy is 56%.
Who is the administrator of CrownPointe of Carmel?
Kimberly Vierling is the administrator of CrownPointe of Carmel.
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