CRYSTAL LAKE REHABILITATION AND CARE CENTER

CRYSTAL LAKE REHABILITATION AND CARE CENTER

PASCOAG, RI 02859 View Map

CRYSTAL LAKE REHABILITATION AND CARE CENTER is an Assisted Living Home in Rhode Island

CRYSTAL LAKE REHABILITATION AND… is an Assisted Living Home in Rhode Island

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Overview of CRYSTAL LAKE REHABILITATION AND CARE CENTER
Crystal Lake Rehabilitation and Care Center is located in Pascoag, Rhode Island. It offers a range of services including short-term rehabilitative care, physical therapy, and long-term care. The facility is dedicated to the comfort and well-being of its residents, providing various amenities and activities.

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Nurse hours per resident 4.48/day
Overall rating Info Official CMS rating based on health inspections, staffing and quality measures.
1/5
Health Inspection Info Official CMS rating based on deficiencies found during state health inspections.
1/5
Staffing Info Official CMS rating based on nurse staffing hours per resident per day.
3/5
Quality Measures Info Official CMS rating based on clinical outcomes for residents.
2/5

Capacity and availability

Smaller home

May offer a more intimate, personalized care environment.

Total beds 71

This home usually has availability

Lower occupancy suggests more openings may be available.

Lower demand than the state average
Occupancy rate 83.6%
Residents per day (avg) 47
Occupancy rate
83.6%
Residents per day (avg)
47

Who this home usually serves

TYPE OF STAY

Mostly short-term rehab stays

Most residents typically stay for a few weeks or months before returning home or moving on.

Might be optimal for
Short stays Recovery Medicare-covered care

Breakdown by payment type

Medicare

84% of new residents, usually for short-term rehab.

Typical stay 9 days

Private pay

8% of new residents, often for short stays.

Typical stay 2 years

Medicaid

8% of new residents, often for long-term daily care.

Typical stay 1 - 2 years

Finances and operations

Proprietary home
Other
Home revenue
$7.7M
Operating loss
-$951.3K
Proprietary home Other
Home revenue
$7,721,089.00
Operating loss
$-951,279.00
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$3.4M
44% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$5.3M
Total costs $8.7M
Bed community size
71-bed community
A moderately sized community that may balance personal attention with shared amenities and social activities.
Years in operation
6 years in operation
An established community with some operational experience and growing routines.

About this community

License Status
Active
Facility Type
Nursing Facility
License Date
April 1, 2019

Additional licensing details

License number: LTC00810
CMS Certification Number: 415099

Ownership & operating entity

Owner name: Margaret Vaccaro, ADMINISTRATOR

Care Services

Accepts Medicaid
Accepts Medicare
Nursing Services
Rehabilitation Services
Respite Care
Licensed Nurses/CNAs
24-Hour Staffing
Short-Term Rehab

All Levels of Care

Short Term Rehabilitative Care
Long Term Care

Contact Information

Fax: (401) 568-8070

Amenities & Lifestyle

Spacious Well-Appointed Rooms
Complimentary WiFi & Cable
Bilingual Staff
Newly Renovated Restaurant Style Dining Room
3 Daily Meals
Individualized Nutritional Program
Registered Dietitian on staff
Spacious Lounges & Family Room
Outdoor Patio & Deck
Magnificent Scenic Views
Well-Stocked Library
Therapeutic Recreation
Beautician & Barber

Programs & Activities

Specific Programs
Subacute Care, Orthopedic Rehab, Pulmonary Rehab, Cardiac Rehab, Spinal Rehab, Testimonials, Amenities, News & Events, Employment, Contact

Dining & Nutrition

Food Description
3 Daily Meals / Individualized Nutritional Program offered; Registered Dietitian on staff.
Meals Included
Yes

Access & Eligibility

Ways to qualify for care at this community, including accepted programs and payment options.

Medicaid Accepted

This facility is certified for eligible Medicaid services.

Medicare Accepted

This facility is certified for eligible Medicare services.

Payment & Funding Options

Medicaid Medicare

Inspection History

In Rhode Island, the Department of Health, Center for Health Facilities Regulation is the primary authority for inspecting, licensing, and reporting on all long-term care facilities.

Comparison Chart

The information below is reported by the Rhode Island Department of Health, Center for Health Facilities Regulation.
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Places of interest near CRYSTAL LAKE REHABILITATION AND CARE CENTER

Address 0.0 miles from city center

Address PASCOAG, RI 02859

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Address

Staffing Data

Source: CMS Payroll-Based Journal (Q2 2025)

146
Total Staff
66
Employees
80
Contractors
19,239
Total Hours (Quarter)
28
Avg Staff/Day
7.6
Avg Shift (hrs)
Nursing Staff Breakdown
Role Count Avg Shift (hrs) Uses Contractors?
Registered Nurse369.1 Yes
Licensed Practical Nurse711.1 Yes
Certified Nursing Assistant667.3 Yes
Staff by Category
Administration
2 staff
6.9hs shift avg
Nursing Staff
122 staff
7.7hs shift avg
Physicians & Practitioners
2 staff
8.2hs shift avg
Therapy Services
13 staff
5.8hs shift avg
Activities & Recreation
0 staff
0hs shift avg
Social Services
2 staff
2.4hs shift avg
Dietary Services
4 staff
8hs shift avg
Other Services
1 staff
8hs shift avg
Contractor Analysis
19.5%
of total hours from contractors
3,744 contractor hours this quarter
Licensed Practical Nurse: 1 Medication Aide/Technician: 4 Certified Nursing Assistant: 43 Registered Nurse: 28 Medical Director: 1 Occupational Therapy Aide: 1 Feeding Assistant: 2
Role Employees Contractors Total Staff Total Hours Days Worked % of Days Avg Shift (hrs)
Certified Nursing Assistant2343668,43891100%7.3
Registered Nurse828362,78091100%9.1
Medication Aide/Technician5492,02491100%7.2
Licensed Practical Nurse6171,2947987%11.1
Physical Therapy Assistant5056226673%6.2
RN Director of Nursing2025646369%8.8
Clinical Nurse Specialist1015506167%9
Other Dietary Services Staff1014986167%8.2
Administrator1014886167%8
Nurse Practitioner1014736369%7.5
Mental Health Service Worker1014485662%8
Respiratory Therapy Technician4043516268%5.5
Dietitian3033304044%7.9
Feeding Assistant0221364246%3.2
Qualified Social Worker2021205055%2.4
Occupational Therapy Aide011781415%5.5
Medical Director011261314%2
Speech Language Pathologist2021455%2.3
Physical Therapy Aide101511%5.3

Health Inspection History

Source: CMS Health Citations (Jul 2023 – Apr 2025)

15
Inspections
60
Total Citations
5
Critical (J-L)
3
Serious (G-I)
4
Citations/Inspection
Apr 2025
Last Inspection
Citation Severity Distribution
Minor (A-C)
3
Moderate (D-F)
49
Serious (G-I)
3
Critical (J-L)
5
What do these levels mean?
Top Deficiency Categories
Quality of Life & Care
16
27% of total
Resident Rights
11
18% of total
Pharmacy Services
8
13% of total
Administration
5
8% of total
Infection Control
3
5% of total
Abuse, Neglect & Exploitation
2
3% of total
Citation Sources
Standard Inspections 35
Complaint Investigations 25
Recent Citations (Last 3 Years)
DateSeverity ?CategoryTagStatus
Apr 17, 2025 F AdministrationF0838 Corrected
Apr 17, 2025 F NutritionF0812 Corrected
Apr 17, 2025 E Quality of CareF0684 Corrected
Apr 17, 2025 E Care PlanningF0641 Corrected
Apr 17, 2025 D Care PlanningF0658 Corrected
Apr 17, 2025 B Resident RightsF0582 Corrected
Nov 06, 2024 F AdministrationF0839 Corrected
Nov 06, 2024 E PharmacyF0760 Corrected
Nov 06, 2024 E Care PlanningF0658 Corrected
Sep 25, 2024 G PharmacyF0760 Corrected
Jun 13, 2024 J Quality of CareF0689 Corrected
May 08, 2024 F AdministrationF0835 Corrected
May 08, 2024 F Infection ControlF0880 Corrected
May 08, 2024 F Infection ControlF0881 Corrected
May 08, 2024 E Nursing ServicesF0726 Corrected
May 08, 2024 F Nursing ServicesF0947 Corrected
May 08, 2024 K NutritionF0805 Corrected
May 08, 2024 F NutritionF0809 Corrected
May 08, 2024 F NutritionF0812 Corrected
May 08, 2024 E PharmacyF0759 Corrected
May 08, 2024 E PharmacyF0760 Corrected
May 08, 2024 D PharmacyF0761 Corrected
May 08, 2024 H Quality of CareF0684 Corrected
May 08, 2024 D Quality of CareF0686 Corrected
May 08, 2024 E Quality of CareF0690 Corrected
May 08, 2024 D Quality of CareF0695 Corrected
May 08, 2024 E Quality of CareF0740 Corrected
May 08, 2024 E Care PlanningF0641 Corrected
May 08, 2024 E Care PlanningF0656 Corrected
May 08, 2024 D Care PlanningF0658 Corrected
May 08, 2024 D Care PlanningF0842 Corrected
May 08, 2024 D Resident RightsF0550 Corrected
May 08, 2024 C Resident RightsF0577 Corrected
Apr 04, 2024 E Quality of CareF0676 Corrected
Apr 04, 2024 J Quality of CareF0689 Corrected
Apr 04, 2024 E Resident RightsF0550 Corrected
Mar 28, 2024 D Quality of CareF0684 Corrected
Mar 22, 2024 E Quality of CareF0690 Corrected
Feb 29, 2024 F AdministrationF0835 Corrected
Feb 29, 2024 E Care PlanningF0658 Corrected
Feb 29, 2024 D Resident RightsF0550 Corrected
Feb 29, 2024 D Resident RightsF0583 Corrected
Feb 27, 2024 D Quality of CareF0684 Corrected
Feb 27, 2024 G Resident RightsF0558 Corrected
Feb 27, 2024 B Resident RightsF0573 Corrected
Feb 27, 2024 D Resident RightsF0625 Corrected
Jan 10, 2024 E Resident RightsF0567 Corrected
Dec 07, 2023 J Abuse/NeglectF0600 Corrected
Dec 07, 2023 E AdministrationF0940 Corrected
Dec 07, 2023 E Quality of CareF0679 Corrected

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Ownership: For-Profit LLC
Resident Census by Payment Source
47 Total Residents
Medicaid 34 (72.3%)
Private Pay/Other 13 (27.7%)
Programs & Services
Residents' Group
Clinical Research
Family Engagement

Active councils help families stay involved in care decisions and facility operations.

Quality Measures

CMS quality measures assess care quality for long-stay and short-stay residents. Lower percentages generally indicate better outcomes for most measures.

Source: CMS Nursing Home Compare (Data as of Jan 2026)

High-Risk Clinical Events
9.5 Score
8% better than avg avg: 10.3

Composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and ADL decline

Functional Decline
17.7 Score
12% better than avg avg: 20.2

Composite score based on ADL decline, walking ability decline, and incontinence

Long-Stay Resident Measures

Measures for residents who stay 101 days or more. For most measures, lower percentages indicate better care.

Need for Help with Daily Activities Increased
17.4%
Lost Too Much Weight
4.2%
Urinary Tract Infection
6.4%
Depressive Symptoms
1.3%
Falls with Major Injury
2.9%
Pneumococcal Vaccine
90.2%
Antipsychotic Use
28.2%
Walking Ability Worsened
19.1%
Influenza Vaccine
97.8%
High Risk Residents with Pressure Ulcers
3.9%
Low Risk Long-Stay Residents with Bowel/Bladder Incontinence
16.6%
Short-Stay Resident Measures

Measures for residents who stay 100 days or less (typically rehabilitation patients).

Pneumococcal Vaccine
54.4% 29% worse than avg : 76.2%
Short-Stay Residents Who Received a New Antipsychotic Medication
6.6% 224% worse than avg : 2.0%
Influenza Vaccine
76.3% Near average : 78.2%

Penalties & Fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database (Data as of Jan 2026)

Total Fines $307K avg: $94K 225% worse than avg
Number of Fines 15 avg: 2.8
Payment Denials 2 10 total days
Compared to Average Facility: $307K | Avg: $94K
Penalty History

Showing first 5 of 17 penalties (Oct 2023 - Sep 2024)

Sep 25, 2024 Civil Money Penalty
$29K
Jun 13, 2024 Civil Money Penalty
$27K
Feb 27, 2024 Civil Money Penalty
$9K
Feb 27, 2024 Civil Money Penalty
$11K
Feb 27, 2024 Civil Money Penalty
$106K
Feb 27, 2024 Payment Denial
2 days
Feb 20, 2024 Civil Money Penalty
$5K
Feb 12, 2024 Civil Money Penalty
$5K
Jan 22, 2024 Civil Money Penalty
$15K
Jan 8, 2024 Civil Money Penalty
$5K
Jan 2, 2024 Civil Money Penalty
$5K
Dec 11, 2023 Civil Money Penalty
$14K
Dec 7, 2023 Civil Money Penalty
$53K
Dec 7, 2023 Payment Denial
8 days
Nov 20, 2023 Civil Money Penalty
$5K
Nov 13, 2023 Civil Money Penalty
$5K
Oct 23, 2023 Civil Money Penalty
$14K

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