Cypress Village in Jacksonville, Florida has a prime location in the city’s Southside neighborhood, with easy access to major highways. It is close to top shopping, dining, grocery stores, and pharmacies. The community is also situated a short drive away from the beaches and the Intracoastal Waterway, providing residents with easy access to recreational activities such as boating and fishing. This convenient location makes Cypress Village an attractive option for retirees looking for a retirement community in Jacksonville.
The community offers a wide array of amenities both indoors and outdoors. Indoor amenities include multiple dining options, a fitness center, heated pool, arts and crafts room, billiards room, salon and spa, library, business center, wood and metal workshop, movie theater, and wellness clinic offering various medical services. Outdoor amenities include 120 acres of wooded walking paths, Lake Cypress with a boathouse and fishing dock, putting green, bocce and croquet courts, dog park, fire pit, Koi pond, and resident gardens.
[Staff Engagement and Compassion: Many reviews highlight the compassionate and attentive care provided by specific staff members, indicating a strong emphasis on relationship-building and patient well-being. Specific staff members such as A Brown, Queenie, Rhoda, Clarissa, and Alveda are noted for their dedication and positive impact on residents.]
Quality of lifeCare & staff
Overall quality of life and resident wellbeing
[Food Quality: The kitchen, led by Lamont, is praised for delivering high-quality meals that enhance residents' dining experience, with special mention of tender baked ribs and tempting desserts that positively affect residents' moods.]
Quality of lifeDining
Overall quality of life and resident wellbeing
[Mixed Experiences with Care: While some reviews praise the attentive care and engagement of certain staff, there are significant concerns raised about the overall responsiveness and healthcare provided, particularly in terms of physical therapy and patient monitoring, suggesting inconsistencies in care quality.]
Quality of lifePersonal attentionCare & staff
Quality ratings
Measured by Centers for Medicare & Medicaid Services (CMS)
Nurse hours per resident4.71/day
Overall ratingOfficial CMS rating based on health inspections, staffing and quality measures.
5/5
Health InspectionOfficial CMS rating based on deficiencies found during state health inspections.
5/5
StaffingOfficial CMS rating based on nurse staffing hours per resident per day.
4/5
Quality MeasuresOfficial CMS rating based on clinical outcomes for residents.
4/5
Capacity and availability
Medium-capacity home
Offers a balance of services and community atmosphere.
Total beds112
This home usually has limited availability
Occupancy is moderate, suggesting balanced demand.
45% of new residents, usually for short-term rehab.
Typical stay19 days
Private pay
54% of new residents, often for short stays.
Typical stay2 - 3 months
Medicaid
1% of new residents, often for long-term daily care.
Typical stay1 - 2 years
Finances and operations
Proprietary home
Other
Home revenue
$56.9M
Profit
$957.5K
Proprietary home Other
Home revenue
$56,868,943.00
Profit
$957,494.00
Payroll costsThe portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$13.4M
23.6% of revenue
Other operating costsAll remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$42.5M
Total costs$55.9M
Tooltip
Certification details
License Number:105745
Owner Name:MARKOSKI, STEPHANIE
Rural vs. Urban:Urban
County:DUVAL
Type of Control:Proprietary — Other
Source: Centers for Medicare & Medicaid Services (CMS) and State data
Who this home usually serves
This view explains the types of residents this home most often serves, based on who is admitted and discharged over time. It reflects patterns, not individual cases.
Admissions
Indicate who is most often coming into the home.
Total1,166
PERCENTAGES
Medicare45%
Private Pay54%
Medicaid1%
Discharges
Show who is most often leaving the home, and under which coverage.
Total1,203
PERCENTAGES
Medicare43%
Private Pay55%
Medicaid2%
How we assess these insights
We analyze official CMS data and reported admissions information to understand the types of residents a nursing home most often serves.
This includes
Medicare, Medicaid, and private-pay admissions
Number of nights covered by each payment type
Typical length of stay
How we calculate length of stay
We calculate length of stay separately for each payment type (Medicare, Medicaid and private) by dividing total number of nights by total number of admissions.
What "optimal for" means
The tags you see are guidance, not recommendations. They highlight scenarios where this home's care model, stay length and payer mix may align well with certain needs.
112-bed community
A larger shared setting that may offer more common spaces and organized community services.
1 year in operation
A newer community that may feature more recent facilities and programs.
Walk Score: 13 / 100
Car-dependent. Most errands require a car, with limited nearby walkable options.
About this community
License Status
LICENSED
Facility Type
Assisted Living Facility
License Date
November 27, 2024
License Expiration
November 26, 2026
Additional licensing details
License number:7720
CMS Certification Number:105745
County:Duval
Ownership & operating entity
Cypress Village is legally operated by CCRC OPCO - CYPRESS VILLAGE, LLC.
Profit status:For-Profit
What does this home offer?
Pets Allowed: Yes, Pets Allowed
Housing Options: 1 bed / 2 bed
Transportation Services
Fitness and Recreation
Types of Care at Cypress Village
Assisted Living
Independent Living
Memory Care
Types of Care
Assisted Living
Definition: Residential care for older adults who need help with activities of daily living (ADLs) such as medication management, bathing, dressing and meals.Purpose: Support independence while providing daily assistance and limited medical oversight — a step below nursing home care.Focus: Safety, personal care, social engagement and a community-based lifestyle.Amenities and Services: Often include:
• Recreational activities
• Housekeeping and laundry
• Transportation
• Meal servicesCare Level: 24/7 staff availability with personalized care plans; limited clinical care compared to nursing homes.
Home Care
Home care is a type of care wherein qualified professionals assist with activities of daily living (ADLs), like personal hygiene, meal preparation, and dressing, at home. This type of care provides a wide range of services, including personal care, skilled nursing care, rehabilitation services, and companionship. This is ideal for those looking to stay at home in retirement but needing care and support for ADLs and chronic conditions. Hourly care and live-in care are often provided for flexibility, ensuring older adults receive care tailored to their needs and preferences.
Skilled Nursing
Skilled nursing care is a type of care provided by registered nurses in a medical setting under a physician’s supervision, focusing on intensive medical care and rehabilitation. It is typically provided in hospitals and purposely built skilled nursing communities and healthcare centers, usually aimed at short-term and transitional care.
Nursing Care
Nursing care is usually provided in a nursing home environment by nursing aides and licensed practical nurses. This type of care focuses on helping older adults with activities of daily living (ADLs), like personal hygiene and medication, alongside medical care. Long-term residential care is provided, helping those with complex medical needs, chronic conditions, cognitive, functional, and behavioral issues.
Respite Care
Respite care, also known as short-term stay, allows primary caregivers to rest and have time for themselves by providing care for their loved ones. This type of care is temporary and may range from a few hours to weeks, provided either at home or in a senior care community.
Memory Care
Definition: Specialized residential care for people with memory loss, Alzheimer’s disease or other forms of dementia.Purpose: Provide a safe, structured environment with trained staff and programs tailored to cognitive impairment.Focus: Secure settings, enhanced supervision and routines that support memory and reduce stress.Amenities and Services: Typically include:
• Assistance with ADLs
• Cognitive stimulation and therapeutic activities
• Secure indoor/outdoor spacesCare Level: Staff specially trained in dementia care with higher caregiver-to-resident ratios.
Independent Living
Definition: A living option typically for those 55 and over, including senior housing, retirement homes, and active adult communities.Purpose: Ideal for those seeking to live with peers of the same age without needing support for activities of daily living (ADLs) or medical care.Focus: Emphasizes convenience and recreation, eliminating the hassles of housekeeping and maintenance.Amenities and Services: Offers a variety of amenities, which may include:
• Spa
• Concierge
• Community gathering spacesLuxury Levels: Amenities vary depending on the level of luxury provided by the community.
Hospice Care
Focusing on those with life-limiting conditions or terminal illness, hospice care provides physical, emotional, social, and spiritual support. This type of care aims to ease older adults’ discomfort and pain and does not focus on finding a cure. Typically provided with a multidisciplinary team of doctors, nurses, social workers, and hospice aides, in older adults’ preferred setting, may it be at home, hospital, or senior living community. Hospice care provides care for those with a life expectancy estimated at six months or less.
Nursing Home
This type of retirement option focuses on older adults who require advanced healthcare but do not necessarily require hospital care. Nursing homes often provide a wide range of personal care, health care, and skilled nursing, tailored to older adults’ healthcare needs. This is ideal for those who cannot stay at home due to complex healthcare needs but do not need to be in a hospital setting.
Residential Care
A senior living option that focuses on providing support with activities of daily living, including personal hygiene and medication management. However, unlike assisted living, this type of care provides a smaller and more intimate environment, catering to a smaller number of residents. This is ideal for those needing assistance with daily living without extensive medical care and preferring a smaller setting.
Adult Day Care
This type of care provides curated activities for older adults in a non-residential care setting, promoting holistic well-being with health, social, nutritional, and emotional support. Adult day care promotes social interactions in a supervised manner, allowing family caregivers to rest during the day. This is beneficial in terms of preventing loneliness in older adults and providing additional support for family caregivers.
Palliative Care
This type of care focuses on providing comfort, pain relief, and emotional support for those with serious illness. Unlike hospice care, palliative care provides support at any stage of the illness, even alongside curative treatments. This can be provided at home, in nursing homes, in hospitals, and in other senior living communities.
Continuing Care Retirement Communities (CCRC)
Continuing Care Retirement Community (CCRC) is a type of senior living community that provides a wide range of care options in a residential setting. Also known as a life plan community, CCRC often provides independent living, assisted living, memory care, and skilled nursing, allowing older adults to age in place. Due to its comprehensive care, older adults do not have to transfer to communities when the level of care increases.
Inspection History
In Florida, the Agency for Health Care Administration (AHCA) is the primary authority that conducts unannounced inspections and completes official health quality reports for all healthcare facilities.
Citations indicate regulatory violations. A higher number implies the facility had several areas requiring improvement.
Florida average: 32 citations
1 enforcement action
Penalties or interventions imposed by state regulators when facilities do not comply with quality, safety or regulatory standards.
5/9/2016:
Reporting
Florida average: 5 enforcement actions
Inspection Report Summary for Cypress Village
The Inn at Cypress Village, as of its latest inspection on November 21, 2024, reported a status of Deficiencies Corrected. During the reporting period from December 17, 2012 to November 21, 2024, a total of 22 inspections were conducted, with all but one citing deficiencies. The facility accumulated 29 line-item deficiencies across various inspection types, including complaint-driven and standard assessments. Common themes identified in these inspections included concerns related to records and documentation, resident care and rights, and emergency planning procedures. Following the correction of cited deficiencies, the facility has demonstrated improvement in addressing these areas for better resident outcomes.
Inspection Reports
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Comparison Chart
The information below is reported by the Florida Agency for Health Care Administration (AHCA).
Source: CMS Health Citations
(Sep 2021 – Aug 2023)
3
Inspections
7
Total Citations
0
Critical (J-L)
0
Serious (G-I)
2.33
Citations/Inspection
Aug 2023
Last Inspection
Citation Severity Distribution
Minor (A-C)
0
Moderate (D-F)
7
Serious (G-I)
0
Critical (J-L)
0
What do these levels mean?
Top Deficiency Categories
Quality of Life & Care
2
29% of total
Environmental
1
14% of total
Citation Sources
Standard Inspections6
Complaint Investigations1
State Comparison (FL)
Citations
7
Florida average: 19.7
Critical Citations
0
Florida average: 0.8
Recent Citations (Last 3 Years)
Date
Severity ?
Category
Tag
Status
Aug 23, 2023
D
Care Planning
F0661
Corrected
May 25, 2023
F
Nutrition
F0812
Corrected
May 25, 2023
D
Quality of Care
F0692
Corrected
Sep 10, 2021
F
Environmental
F0908
Corrected
Sep 10, 2021
D
Nursing Services
F0732
Corrected
Sep 10, 2021
D
Quality of Care
F0684
Corrected
Sep 10, 2021
D
Care Planning
F0658
Corrected
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics
(Data as of Jan 2026)
Ownership: For-Profit Corporation
Part of: Life Care Services
Resident Census by Payment Source
85Total Residents
Medicare26(30.6%)ⓘ
Medicaid6(7.1%)ⓘ
Private Pay/Other53(62.4%)ⓘ
Programs & Services
Residents' Groupⓘ
CCRCⓘ
Family Engagement
Active councils help families stay involved in care decisions and facility operations.
Active
Resident Council
ⓘ
Quality Measures
CMS quality measures assess care quality for long-stay and short-stay residents.
Lower percentages generally indicate better outcomes for most measures.
Source: CMS Nursing Home Compare
(Data as of Jan 2026)
High-Risk Clinical Events
8.5Score
15% worse than avgFlorida avg: 7.4
Composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and ADL decline
Functional Decline
15.2Score
23% worse than avgFlorida avg: 12.4
Composite score based on ADL decline, walking ability decline, and incontinence
Long-Stay Resident Measures
Measures for residents who stay 101 days or more. For most measures, lower percentages indicate better care.
Need for Help with Daily Activities Increased
16.9%
Lost Too Much Weight
9.5%
Urinary Tract Infection
2.2%
Depressive Symptoms
1.6%
Falls with Major Injury
3.4%
Pneumococcal Vaccine
100.0%
Antipsychotic Use
15.0%
Influenza Vaccine
100.0%
High Risk Residents with Pressure Ulcers
4.3%
Low Risk Long-Stay Residents with Bowel/Bladder Incontinence
13.5%
Short-Stay Resident Measures
Measures for residents who stay 100 days or less (typically rehabilitation patients).
Pneumococcal Vaccine
97.2%
Near average Florida: 94.0%
Short-Stay Residents Who Received a New Antipsychotic Medication
1.9%
27% worse than avg Florida: 1.5%
Influenza Vaccine
95.9%
Near average Florida: 94.7%
Penalties & Fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines)
and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database
(Data as of Jan 2026)
Total Fines
$18K Florida avg: $72K
75% better than avg
Number of Fines4Florida avg: 2.6
Compared to Florida Average
Facility: $18K |
Florida Avg: $72K
Penalty History
Showing all 4 penalties (Jul 2023 - Oct 2023)
Oct 10, 2023
Civil Money Penalty
$10K
Aug 14, 2023
Civil Money Penalty
$2K
Aug 7, 2023
Civil Money Penalty
$2K
Jul 17, 2023
Civil Money Penalty
$4K
Financial Trends
Historical financial and operational data for Cypress Village based on CMS SNF Cost Reports.
Occupancy Rate89.2%↓ 3.4pp vs 2022
Net Income$957,494↓ ~$1.3M vs 2022
Total Payroll$18,085,897↑ ~$404K vs 2022
Profit Margin3.6%↓ 2.2pp vs 2022
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Occupancy Rate
Financial Performance
Payroll & Labor Costs
SalariesFixed annual pay for full-time employees.
Contract LaborPay for temporary or external contractors hired.
Wage CostsHourly pay for staff who are paid by the hour.
Services: Basic subsidy (~$160/month) for housing/medical costs; special subsidies for supplies/services (e.g., incontinence supplies, ~$50-$200/month).
Program of All-Inclusive Care for the Elderly (PACE)
Florida Medicaid PACE
General: Age 55+, Florida resident, nursing home-level care need, safe with PACE support.
Age 60+, Florida resident, at risk of nursing home placement; caregiver must be approved.
Income Limits (2025):
~$2,829/month (individual, aligned with Medicaid thresholds).
Asset Limits:
~$2,000 (individual); varies by case manager discretion.
FL Specifics:
Limited funding (~3,500 served annually); prioritizes low-income frail seniors.
Benefits without Contact:
Services: Basic subsidy (~$160/month) for housing/medical costs; special subsidies for supplies/services (e.g., incontinence supplies, ~$50-$200/month).