Nursing Home

Deerfield Health Care Center

Nursing Home

Deerfield Health Care Center

13731 Hickman Rd, Urbandale, IA 50323 View map
Overview of Deerfield Health Care Center

Deerfield Health Care Center is a skilled nursing facility located in Urbandale, IA, south of Deer Ridge Park. This is a 30-bed Medicare and Medicaid certified facility providing skilled nursing services and rehabilitation, both for their long-term, and short-term patients. Other services they provide to their residents are post acute-care for patients who had recent surgery for accidents, or treatments for a disease or illness.

However small, the residents and patients of this nursing facility are able to enjoy their amenities such as; housekeeping services, medication management, meal preparation and restaurant style dining experience, grooming services, and community sponsored activities designed to help boost the residents’ physical and cognitive health.

(515) 454-5543

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info Official CMS rating based on health inspections, staffing and quality measures.
4/5
Iowa average: 3.2/5
Health Inspection Info Official CMS rating based on deficiencies found during state health inspections.
3/5
Iowa average: 2.9/5
Staffing Info Official CMS rating based on nurse staffing hours per resident per day.
5/5
Iowa average: 3.7/5
Quality Measures Info Official CMS rating based on clinical outcomes for residents.
4/5
Iowa average: 3.5/5

Nursing care per resident

Info Average daily nursing hours per resident (adjusted for acuity). Higher values indicate more nursing time per resident.
6h 57m per day

This home provides 58% more nursing time per resident than the Iowa average.

Iowa average: 4h 25m per day

Staffing hours breakdown

Info Hours of care per resident per day, broken down by staff type. Data from CMS Medicare.
Staff type Facility State avg National avg
Registered Nurse (RN) Info Registered nurse hours per resident per day. 1h 14m per day 30m per day 29m per day

Capacity and availability

Smaller home

May offer a more intimate, personalized care environment.

Total beds 30

This home usually has availability

Lower occupancy suggests more openings may be available.

Lower demand than the Iowa average
Occupancy rate 73.3%
Residents per day 22
Occupancy rate
73.3%
Residents per day
22

Who this home usually serves

TYPE OF STAY

Mostly short-term rehab stays

Most residents typically stay for a few weeks or months before returning home or moving on.

Might be optimal for
Short stays Recovery Medicare-covered care

Breakdown by payment type

Medicare

74% of new residents, usually for short-term rehab.

Typical stay 27 days

Private pay

26% of new residents, often for short stays.

Typical stay 12 - 13 months

Finances and operations

Voluntary non-profit community
Home revenue
$7.9M
Surplus of revenue
$2.4M
Voluntary non-profit community
Home revenue
$7,859,076.00
Surplus of revenue
$2,375,987.00
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$2.8M
35.4% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$2.7M
Total costs $5.5M
Bed community size
30-bed community
A moderately sized community that may balance personal attention with shared amenities and social activities.
Years in operation
31 years in operation
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score
Walk Score: 5 / 100
Car-dependent. Most errands require a car, with limited nearby walkable options.
BBB Rating
BBB Rating: A+ (Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work

About this community

Occupancy

Occupancy rate
73%
In line with Iowa average
Occupied beds
22 / 30
Average residents 51 per day

License details

Issuance January 8, 2025
Expiration January 8, 2026
County: Polk

Additional licensing details

License number: 770961
Year opened: 06/10/2005
CMS Certification Number: 165557

Ownership & operating entity

Deerfield Health Care Center is administrated by Alison Subbert.

Staffing

Key information about the people who lead and staff this community.

Leadership

Contact: Sheryl Fisher-Stowe, Executive Director

Contact Information

Fax: 5152670697

Types of Care at Deerfield Health Care Center

Assisted Living Independent Living Skilled Nursing
Contact Deerfield Health Care Center

Inspection History

In Iowa, the Department of Inspections, Appeals, and Licensing conducts unannounced health and safety surveys to monitor compliance and protect residents in long-term care settings.

19 visits/inspections

7 visits/inspections triggered by complaints

Breakdown by inspection type
  • 9 renewal/recertification inspections
  • 7 complaint investigations
  • 3 incident investigations

Iowa average: 17 visits/inspections

Iowa average: 0 inspections

Latest inspection

Date:April 21, 2025

Inspection history

04/21/2025 Recertification Revisit
Yes
03/27/2025 Recertification
05/15/2024 Recertification Revisit, Complaint Revisit
Yes
04/25/2024 Recertification, Complaint
06/10/2023 Complaint Revisit
Yes
06/09/2023 Complaint
03/09/2023 Recertification, Complaint, Incident
02/13/2023 Complaint Revisit
Yes
12/15/2022 Complaint
04/25/2022 Complaint, Incident Revisit
Yes
03/14/2022 Incident
11/04/2021 Recertification Revisit
Yes
10/07/2021 Recertification
06/02/2021 Complaint Revisit, Incident Revisit
Yes
05/12/2021 Complaint, Incident
08/25/2020 FIC
06/17/2020 FIC
02/21/2020 Recertification Revisit, Incident Revisit
Yes
02/13/2020 Recertification, Incident

16 deficiencies

Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.

Inspection Report Summary for Deerfield Health Care Center

The most recent inspection on April 21, 2025, found the facility in substantial compliance based on acceptance of a Plan of Correction following the prior March 24, 2025 inspection, which included deficiencies related to infection control during catheter care and failure to offer pneumococcal vaccines. Earlier inspections showed a pattern of deficiencies primarily involving infection control practices, medication security, and staff screening, with some substantiated complaints related to resident care and safety, including a prior Immediate Jeopardy that was resolved. Complaint investigations were mostly unsubstantiated, except for a few substantiated cases involving incomplete background checks for agency staff and failure to prevent a resident burn injury. Enforcement actions such as fines or license suspensions were not listed in the available reports. The facility appears to be addressing issues through staff education and plans of correction, with recent inspections indicating improvement in compliance.

Health Inspection History

Inspections
Total health inspections 4

Iowa average 4.9


Last Health inspection on Mar 2025

Total health citations 7
Citations per inspection
1.75

Health citations are formal notices following inspections when they fail to comply with safety and care standards.

3 of 7 citations resulted from standard inspections; and 4 of 7 resulted from complaint investigations.

Breakdown of citation severity (last 3 years)
Critical Health citations More info 1
67% worse than Iowa average

Iowa average: 0.6


Serious Health citations More info 0
100% better than Iowa average

Iowa average: 0.9

1 critical citation More info Iowa average: 0.6

0 serious citations More info Iowa average: 0.9

6 moderate citations More info Iowa average: 19.7

0 minor citations More info Iowa average: 0.5
Citations history (last 3 years)
Infection Control moderate citation Mar 27, 2025
Corrected

Infection Control moderate citation Mar 27, 2025
Corrected

Pharmacy moderate citation Apr 25, 2024
Corrected

Abuse/Neglect moderate citation Jun 09, 2023
Corrected

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The information below is reported by the Iowa Department of Inspections, Appeals, and Licensing.
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Hospice Care

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Places of interest near Deerfield Health Care Center

Address 3.6 miles from city center — 1.44 miles to nearest hospital (Women's Health Services PLLC)

Address 13731 Hickman Rd, Urbandale, IA 50323

Calculate Travel Distance to Deerfield Health Care Center

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Staffing Data

Source: CMS Payroll-Based Journal (Q2 2025)

69
Total Staff
50
Employees
19
Contractors
14,354
Total Hours (Quarter)
20
Avg Staff/Day
7.9
Avg Shift (hrs)
Nursing Staff Breakdown
Role Count Avg Shift (hrs) Uses Contractors?
Registered Nurse119.6 No
Licensed Practical Nurse710.3 No
Certified Nursing Assistant288.4 No
Staff by Category
Administration
2 staff
6.1hs shift avg
Nursing Staff
46 staff
8.9hs shift avg
Physicians & Practitioners
2 staff
7.7hs shift avg
Therapy Services
17 staff
4.8hs shift avg
Activities & Recreation
0 staff
0hs shift avg
Social Services
1 staff
4.1hs shift avg
Dietary Services
0 staff
0hs shift avg
Other Services
1 staff
8.2hs shift avg
Contractor Analysis
14.2%
of total hours from contractors
2,039 contractor hours this quarter
Medical Director: 1 Speech Language Pathologist: 3 Physical Therapy Aide: 2 Respiratory Therapy Technician: 5 Qualified Social Worker: 1 Physical Therapy Assistant: 5 Occupational Therapy Aide: 1 Occupational Therapy Assistant: 1
Role Employees Contractors Total Staff Total Hours Days Worked % of Days Avg Shift (hrs)
Certified Nursing Assistant280286,47591100%8.4
Registered Nurse110112,39791100%9.6
Licensed Practical Nurse7071,5608290%10.3
Dental Services Staff1015066268%8.2
Administrator1014806066%8
Nurse Practitioner1014645864%8
Physical Therapy Aide0224546673%6.7
Clinical Nurse Specialist1014335864%7.5
Speech Language Pathologist0333817178%3.5
Respiratory Therapy Technician0553807886%4.4
Physical Therapy Assistant0552996066%4.8
Qualified Social Worker0112977279%4.1
Occupational Therapy Aide0111742022%8.7
Medical Director011382527%1.5
Occupational Therapy Assistant0111667%2.7

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Total census
22 residents
Residents by payment source
Medicare
9 residents (40.9%)
Private pay or other
13 residents (59.1%)
Programs & Services
Residents' Group

Residents meet regularly to discuss policies, care quality, and activities

CCRC

Part of a Continuing Care Retirement Community offering multiple care levels

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 7.8
24% better than Iowa average

Iowa average: 10.2

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 28.0
30% worse than Iowa average

Iowa average: 21.6

Long-stay resident measures
Average Iowa avg: 3.0 Info CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 23.3%
24% worse than Iowa average

Iowa average: 18.8%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 32.8%
25% worse than Iowa average

Iowa average: 26.2%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 0.0%
100% better than Iowa average

Iowa average: 3.6%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 3.5%
19% better than Iowa average

Iowa average: 4.4%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 3.2%
30% worse than Iowa average

Iowa average: 2.5%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 4.4%
11% better than Iowa average

Iowa average: 5.0%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 0.0%
100% better than Iowa average

Iowa average: 3.9%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 7.8%
59% better than Iowa average

Iowa average: 19.0%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 100.0%
6% better than Iowa average

Iowa average: 94.4%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 100.0%
5% better than Iowa average

Iowa average: 95.3%

Hospitalizations per 1,000 days Info Number of hospitalizations per 1,000 long-stay resident days. 2.50
69% worse than Iowa average

Iowa average: 1.48

ED visits per 1,000 days Info Number of outpatient emergency department visits per 1,000 long-stay resident days. 3.07
47% worse than Iowa average

Iowa average: 2.09

Short-stay resident measures
Significantly above average Iowa avg: 3.3 Info CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 100.0%
18% better than Iowa average

Iowa average: 85.1%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 0.0%
100% better than Iowa average

Iowa average: 1.8%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 97.4%
33% better than Iowa average

Iowa average: 73.3%

Re-hospitalized after SNF stay Info Percentage of short-stay residents who were re-hospitalized after their nursing home admission. 21.4%
In line with Iowa average

Iowa average: 21.4%

Emergency department visits Info Percentage of short-stay residents who had an outpatient emergency department visit. 13.9%
6% worse than Iowa average

Iowa average: 13.1%

Falls with major injury Info Percentage of SNF residents who experience falls with major injury during their stay. 0.0%
100% better than Iowa average

Iowa average: 0.8%

Ability to care for self at discharge Info Percentage of residents at or above expected ability to care for themselves at discharge. 65.5%
22% better than Iowa average

Iowa average: 53.7%

Successful return to home or community Info Rate of successful return to home or community from a skilled nursing facility. 59.2%
17% better than Iowa average

Iowa average: 50.6%

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Financial Aid for Iowa Seniors

Get financial aid guidance

Elderly Waiver

Iowa Medicaid Elderly Waiver

Age 65+, Iowa resident, Medicaid-eligible, nursing home-level care need.

~$2,829/month (300% FBR, individual).

$2,000 (individual), $3,000 (couple).

Rural focus; waitlists possible.

Iowa Family Caregiver Support

IA NFCSP

Caregiver of someone 60+, Iowa resident.

No strict limit; prioritizes low-income.

Not applicable.

Limited slots; rural emphasis.

Medicare Savings Program (MSP)

Iowa Medicare Savings Program

Age 65+ or disabled, Iowa resident, Medicare Part A/B.

~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.

$9,430 (individual), $14,130 (couple).

Three tiers; no waitlist.

Program of All-Inclusive Care for the Elderly (PACE)

Iowa PACE

Age 55+, Iowa resident, nursing home-level care need, safe with PACE support.

~$2,829/month (300% FBR, Medicaid-eligible).

$2,000 (individual), $3,000 (couple).

Limited to western Iowa (e.g., Council Bluffs); expanding slowly.

Senior Community Service Employment Program (SCSEP)

Iowa SCSEP

Age 55+, unemployed, low-income, Iowa resident.

~$1,983/month (125% FPL).

Not specified; income-focused.

Priority for veterans, rural residents.

VA Aid and Attendance (A&A) and Housebound Benefits

Iowa VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse, Iowa resident, wartime service, need for ADL help (A&A) or homebound.

Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.

~$155,356 (net worth limit).

High veteran demand in rural areas.

Able Up Iowa

Able Up Iowa

Age 65+ or disabled, Iowa resident, ability to repay loan, need for assistive tech or mods.

No strict limit; must demonstrate repayment capacity.

Not specified; credit-based.

Loans up to $25,000; statewide via Easterseals partnership.

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