Inspection Reports for
Devon Gables

6150 East Grant Road, Tucson, AZ 85712, Tucson, AZ

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Deficiencies (last 5 years)

Deficiencies (over 5 years) 10 deficiencies/year

Deficiencies are regulatory violations found during state inspections.

170% worse than Arizona average
Arizona average: 3.7 deficiencies/year

Deficiencies per year

16 12 8 4 0
2019
2022
2023
2024
2025

Occupancy

Latest occupancy rate 73% occupied

Based on a July 2023 inspection.

Occupancy rate over time

63% 72% 81% 90% 99% 108% Jul 2023 Jul 2023

Inspection Report

Complaint Investigation
Capacity: 312 Deficiencies: 0 Date: Nov 24, 2025

Inspection Report

Complaint Investigation
Capacity: 312 Deficiencies: 0 Date: Sep 18, 2025

Visit Reason
Onsite complaint survey investigated complaints #00143319, 00143320, 00143043 with no deficiencies cited.

Findings
Onsite complaint survey investigated complaints #00143319, 00143320, 00143043 with no deficiencies cited.

Inspection Report

Complaint Investigation
Capacity: 312 Deficiencies: 0 Date: Jul 21, 2025

Visit Reason
Onsite complaint survey investigated intake #00136502, 2561092 with no deficiencies cited.

Findings
Onsite complaint survey investigated intake #00136502, 2561092 with no deficiencies cited.

Inspection Report

Complaint Investigation
Capacity: 312 Deficiencies: 4 Date: Jun 26, 2025

Visit Reason
Onsite complaint survey investigated multiple intakes with 4 deficiencies cited related to abuse and resident safety.

Findings
Onsite complaint survey investigated multiple intakes with 4 deficiencies cited related to abuse and resident safety.

Deficiencies (4)
§483.12 Freedom from Abuse, Neglect, and Exploitation — failure to prevent resident abuse
§483.25(d) Accidents — failure to ensure resident safety
R9-10-410.B — failure to prevent resident abuse
R9-10-425.A — failure to maintain safe premises and equipment

Inspection Report

Complaint Investigation
Deficiencies: 2 Date: Jun 26, 2025

Visit Reason
The inspection was conducted due to multiple allegations of resident-to-resident abuse and safety concerns at Devon Gables Rehabilitation Center, including physical altercations and failure to protect residents from abuse and unsafe discharges.

Complaint Details
The complaint investigation involved multiple resident-to-resident abuse incidents including physical altercations between residents #22 and #125, #27 and #145, and #26 and #50. The incidents were substantiated with documented injuries and behavioral observations. Additionally, a resident (#33) left the facility with an unauthorized individual, raising safety concerns. The facility conducted investigations, separated residents involved, and notified appropriate staff and authorities.
Findings
The facility failed to protect residents from physical abuse by other residents, resulting in multiple incidents of resident-to-resident altercations causing physical harm or potential harm. Additionally, the facility failed to ensure the safety of a resident who left the premises with an unauthorized individual. The facility's investigation and response to these incidents were documented, with residents separated and monitored following events.

Deficiencies (2)
Failure to protect residents from all types of abuse including physical abuse by other residents.
Failure to ensure a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Report Facts
Residents involved in abuse incidents: 7 Number of physical strikes reported: 4 Number of strikes by Resident #145: 3 Resident #26 injury size: 1.2 Resident #50 fracture: 1

Employees mentioned
NameTitleContext
Staff #28Director of Nursing (DON)Interviewed regarding abuse incidents and facility response
Staff #176AdministratorInterviewed regarding abuse incidents and facility response
Staff #244LPN and Nurse SupervisorWitnessed and reported resident-to-resident abuse incidents
Staff #148Social Services DirectorInterviewed regarding resident behaviors and incident investigations
Staff #101Certified Nursing Assistant (CNA)Reported knowledge of resident altercation and behaviors
Staff #46Certified Nursing Assistant (CNA)Witnessed incident involving Resident #145 and Resident #27
Staff #87Certified Nursing Assistant (CNA)Interviewed regarding resident leaving AMA incident
Staff #161Registered Nurse (RN)Interviewed regarding resident leaving AMA incident
Staff #240Licensed Practical Nurse (LPN)Interviewed regarding resident leaving AMA incident

Inspection Report

Complaint Investigation
Deficiencies: 2 Date: Jun 26, 2025

Visit Reason
The inspection was conducted due to complaints and allegations of resident-to-resident abuse and safety concerns at Devon Gables Rehabilitation Center.

Complaint Details
The complaint investigation involved multiple incidents of resident-to-resident abuse, including physical altercations between residents #22 and #125, #26 and #50, and #27 and #145. Additionally, there was a safety incident involving resident #33 leaving the facility with an unauthorized individual. The allegations were substantiated based on interviews, clinical records, and facility investigations.
Findings
The facility failed to protect residents from physical abuse by other residents, resulting in multiple altercations causing physical and psychosocial harm. The facility also failed to ensure the safety of a resident who left the premises with an unauthorized individual.

Deficiencies (2)
Failure to protect residents (#22, #26, #27) from abuse by other residents (#125, #50, #145), including physical altercations causing injuries and behavioral disturbances.
Failure to ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents, including failure to prevent a resident (#33) from leaving the facility with an unauthorized individual.
Report Facts
Number of residents involved in abuse incidents: 6 Number of times Resident #125 struck Resident #22: 4 Number of times Resident #145 struck Resident #27: 3 Number of residents affected by accident hazards: 1 Number of fractures: 1 Size of abrasion: 1.2

Employees mentioned
NameTitleContext
Staff #28Director of Nursing (DON)Interviewed regarding abuse incidents and facility response
Staff #176AdministratorInterviewed regarding abuse incidents and facility response
Staff #244LPN and Nurse SupervisorWitnessed Resident #145 striking Resident #27 and provided statements on abuse
Staff #83Licensed Practical Nurse (LPN)Witness statement regarding Resident #125 striking Resident #22
Staff #101Certified Nursing Assistant (CNA)Reported on Resident #125's aggressive behavior and altercation awareness
Staff #148Social Services DirectorInterviewed regarding resident behaviors and incident investigations
Staff #42Social Services StaffInterviewed regarding follow-up after resident altercation
Staff #46Certified Nursing Assistant (CNA)Witnessed Resident #145 striking Resident #27
Staff #87Certified Nursing Assistant (CNA)Interviewed regarding resident #33 leaving AMA and reporting procedures
Staff #161Registered Nurse (RN)Interviewed regarding AMA procedures and resident safety
Staff #240Licensed Practical Nurse (LPN)Interviewed regarding resident #33 leaving AMA incident

Inspection Report

Complaint Investigation
Deficiencies: 1 Date: Jun 10, 2025

Visit Reason
The inspection was conducted following a complaint related to a resident's fall caused by a hoyer sling breaking during a transfer, resulting in injury.

Complaint Details
The investigation was complaint-driven, focusing on a resident (#5) who fell due to a broken hoyer sling during transfer. The complaint was substantiated with findings of actual harm and failure to follow proper equipment checks and protocols.
Findings
The facility failed to ensure the safety of a resident during a hoyer transfer when the sling tore, causing the resident to fall and sustain a hip fracture. Interviews and record reviews revealed impaired integrity of the sling was known prior to the incident but not addressed, indicating a failure in supervision and equipment maintenance.

Deficiencies (1)
Failure to ensure a nursing home area is free from accident hazards and provide adequate supervision to prevent accidents, specifically related to the use of a hoyer sling that broke during transfer causing resident injury.
Report Facts
Residents Affected: 1 Number of CNAs interviewed: 5 Date of incident: Jun 5, 2025

Employees mentioned
NameTitleContext
Staff #29Certified Nursing AssistantInterviewed about facility process and incident details
Staff #34Certified Nursing AssistantInterviewed about facility process and incident details
Staff #98Certified Nursing AssistantInterviewed about sling placement and integrity checks
Staff #48Certified Nursing AssistantReported concerns about sling integrity prior to incident
Staff #56Licensed Practical NurseResponded to incident and assessed resident
Staff #27Director of NursingProvided expectations on hoyer transfers and identified areas of improvement

Inspection Report

Complaint Investigation
Deficiencies: 1 Date: Jun 10, 2025

Visit Reason
The inspection was conducted following a complaint related to a resident (#5) who suffered a fall and hip fracture due to a hoyer sling breaking during a transfer.

Complaint Details
The investigation was complaint-driven, focusing on the incident where Resident #5's hoyer sling tore during transfer causing a fall and hip fracture. The complaint was substantiated with findings of impaired sling integrity and failure to remove the faulty sling from use despite staff concerns.
Findings
The facility failed to ensure the integrity of a hoyer sling used during transfers, resulting in the sling breaking and causing a resident to fall and sustain a right intertrochanteric hip fracture. Multiple staff interviews revealed concerns about the sling's condition prior to the incident, and the Director of Nursing acknowledged the sling should have been removed from service.

Deficiencies (1)
Failure to ensure a nursing home area is free from accident hazards and provide adequate supervision to prevent accidents, specifically related to the use of a hoyer sling with impaired integrity that broke during transfer causing a resident fall and injury.
Report Facts
Residents Affected: 1 Number of CNAs interviewed: 5 Date of incident: Jun 5, 2025 Date of survey completion: Jun 10, 2025

Employees mentioned
NameTitleContext
Staff #29Certified Nursing AssistantInterviewed about facility process and incident details
Staff #34Certified Nursing AssistantInterviewed about sling use and integrity
Staff #98Certified Nursing AssistantInterviewed about sling placement and integrity
Staff #48Certified Nursing AssistantReported concerns about sling integrity prior to incident
Staff #56Licensed Practical NurseResponded to incident and described sling integrity checks
Staff #27Director of NursingProvided expectations for hoyer transfers and acknowledged failure to remove faulty sling

Inspection Report

Complaint Investigation
Capacity: 312 Deficiencies: 0 Date: Jun 3, 2025

Visit Reason
Complaint survey investigated multiple complaints with no deficiencies cited.

Findings
Complaint survey investigated multiple complaints with no deficiencies cited.

Inspection Report

Complaint Investigation
Capacity: 312 Deficiencies: 0 Date: Feb 18, 2025

Visit Reason
Onsite complaint survey investigated intake #AZ00223392 with no deficiencies cited.

Findings
Onsite complaint survey investigated intake #AZ00223392 with no deficiencies cited.

Inspection Report

Complaint Investigation
Capacity: 312 Deficiencies: 0 Date: Feb 7, 2025

Visit Reason
Onsite complaint survey investigated intake #AZ00223178 with no deficiencies cited.

Findings
Onsite complaint survey investigated intake #AZ00223178 with no deficiencies cited.

Inspection Report

Complaint Investigation
Capacity: 312 Deficiencies: 0 Date: Jan 31, 2025

Visit Reason
Onsite complaint survey investigated multiple intakes with no deficiencies cited.

Findings
Onsite complaint survey investigated multiple intakes with no deficiencies cited.

Inspection Report

Complaint Investigation
Capacity: 312 Deficiencies: 0 Date: Nov 19, 2024

Visit Reason
Onsite complaint survey investigated intakes #AZ00218867, AZ00218883 with no deficiencies cited.

Findings
Onsite complaint survey investigated intakes #AZ00218867, AZ00218883 with no deficiencies cited.

Inspection Report

Complaint Investigation
Capacity: 312 Deficiencies: 0 Date: Nov 7, 2024

Visit Reason
Onsite complaint survey investigated multiple intakes with no deficiencies cited.

Findings
Onsite complaint survey investigated multiple intakes with no deficiencies cited.

Inspection Report

Complaint Investigation
Capacity: 312 Deficiencies: 2 Date: Oct 25, 2024

Visit Reason
Onsite investigation of multiple intakes cited 2 deficiencies related to abuse prevention and care planning for fall prevention.

Findings
Onsite investigation of multiple intakes cited 2 deficiencies related to abuse prevention and care planning for fall prevention.

Deficiencies (2)
R9-10-410.B — failure to prevent resident abuse
R9-10-414.B — failure to ensure care plan prevents falls

Inspection Report

Complaint Investigation
Deficiencies: 2 Date: Oct 25, 2024

Visit Reason
The inspection was conducted due to complaints regarding abuse and neglect involving residents, including incidents of physical altercations and inappropriate sexual behavior among residents with dementia.

Complaint Details
The complaint investigation substantiated incidents of abuse including physical fighting between residents #24 and #33, and inappropriate sexual behavior involving residents #24 and #11. The facility failed to adequately assess consent capability and update care plans accordingly.
Findings
The facility failed to protect residents from abuse, including physical altercations between residents #24 and #33, and inappropriate sexual behavior involving residents #24 and #11. Additionally, the facility failed to ensure adequate fall prevention measures for resident #24, resulting in a fracture. Care plans and interventions were inconsistently applied or cancelled without replacement.

Deficiencies (2)
Failed to protect residents from all types of abuse including physical altercations and neglect.
Failed to ensure one resident (#24) was free from preventable falls, resulting in fractures.
Report Facts
Residents involved in abuse incidents: 3 1:1 staffing: 1 Fall incident date: 2023

Employees mentioned
NameTitleContext
Director of NursingDirector of NursingProvided statements regarding resident consent capability and expectations for resident behavior.
Certified Nursing AssistantCNAStaff #87 interviewed about behavioral unit and resident behaviors.
Licensed Practical NurseLPNStaff #65 and #56 interviewed regarding care planning and abuse definitions.
AdministratorAdministratorStaff #95 interviewed about consent assessments and resident contact.

Inspection Report

Complaint Investigation
Deficiencies: 2 Date: Oct 25, 2024

Visit Reason
The inspection was conducted following complaints and reported incidents involving resident abuse and neglect, including physical altercations and inappropriate sexual behavior between residents on a secured dementia unit.

Complaint Details
The investigation was triggered by complaints and reported incidents including a fight between residents #24 and #33 on May 14, 2024, and inappropriate sexual behavior involving residents #24 and #11 on June 11, 2023. Staff interviews and family member statements were collected. The complaints were substantiated with findings of abuse and inadequate care planning.
Findings
The facility failed to protect residents from abuse, including a physical altercation between residents #24 and #33, and inappropriate sexual behavior involving residents #24 and #11. Additionally, the facility failed to ensure adequate fall prevention measures for resident #24, who sustained fractures from a fall. Care plans and interventions were found to be inadequate or inconsistently applied.

Deficiencies (2)
Failed to protect residents from all types of abuse including physical altercations and sexual abuse.
Failed to ensure resident #24 was free from preventable falls, resulting in fractures.
Report Facts
Residents involved in abuse incidents: 3 Dates of reported incidents: May 14, 2024 Dates of reported incidents: Jun 11, 2023 Fall incident date: Aug 5, 2023 1:1 supervision: 1 15 minute checks: 15

Employees mentioned
NameTitleContext
Certified Nursing Assistant (CNA) staff #87Interviewed regarding behavioral unit and resident #24's behaviors
Certified Nursing Assistant (CNA) staff #43Interviewed regarding incident with residents #24 and #33 and sexual behavior observations
Licensed Practical Nurse (LPN) staff #65Interviewed about incident reporting and resident consent capability
Licensed Practical Nurse (LPN) staff #56Interviewed about care planning and abuse definitions
Director of Nursing (DON) staff #58Interviewed regarding resident consent, care planning, and expectations for resident behavior
Administrator staff #95Interviewed about consent assessments and facility policies
Certified Nursing Assistant (CNA) staff #104Interviewed regarding resident #24's dementia and aggression
Licensed Practical Nurse (LPN) staff #89Interviewed about fall assessments and care plan updates

Inspection Report

Complaint Investigation
Capacity: 312 Deficiencies: 1 Date: Sep 24, 2024

Visit Reason
Complaint survey cited 1 deficiency related to failure to prevent resident abuse.

Findings
Complaint survey cited 1 deficiency related to failure to prevent resident abuse.

Deficiencies (1)
R9-10-410.B — failure to prevent resident abuse

Inspection Report

Complaint Investigation
Capacity: 312 Deficiencies: 0 Date: Sep 5, 2024

Visit Reason
Onsite complaint survey investigated intakes #AZ00215252, AZ00215131 with no deficiencies cited.

Findings
Onsite complaint survey investigated intakes #AZ00215252, AZ00215131 with no deficiencies cited.

Inspection Report

Complaint Investigation
Capacity: 312 Deficiencies: 0 Date: Aug 29, 2024

Visit Reason
Onsite complaint survey investigated intakes #AZ00214583, AZ00214445 with no deficiencies cited.

Findings
Onsite complaint survey investigated intakes #AZ00214583, AZ00214445 with no deficiencies cited.

Inspection Report

Complaint Investigation
Capacity: 312 Deficiencies: 0 Date: Jul 31, 2024

Visit Reason
Investigation of multiple complaints with no deficiencies cited.

Findings
Investigation of multiple complaints with no deficiencies cited.

Inspection Report

Complaint Investigation
Capacity: 312 Deficiencies: 0 Date: Jun 17, 2024

Visit Reason
Onsite complaint survey investigated intake AZ00205920 with no deficiencies cited.

Findings
Onsite complaint survey investigated intake AZ00205920 with no deficiencies cited.

Inspection Report

Complaint Investigation
Capacity: 312 Deficiencies: 0 Date: Mar 21, 2024

Visit Reason
Complaint survey investigated intake #AZ00207570 with no deficiencies cited.

Findings
Complaint survey investigated intake #AZ00207570 with no deficiencies cited.

Inspection Report

Complaint Investigation
Capacity: 312 Deficiencies: 0 Date: Nov 9, 2023

Visit Reason
Investigation of complaint AZ0020890 with no deficiencies cited.

Findings
Investigation of complaint AZ0020890 with no deficiencies cited.

Inspection Report

Complaint Investigation
Capacity: 312 Deficiencies: 0 Date: Oct 11, 2023

Visit Reason
Investigation of complaints AZ00153549 and AZ00156912 with no deficiencies cited.

Findings
Investigation of complaints AZ00153549 and AZ00156912 with no deficiencies cited.

Inspection Report

Routine
Census: 227 Deficiencies: 1 Date: Jul 14, 2023

Visit Reason
The inspection was conducted to assess the facility's compliance with maintaining a safe, comfortable, and homelike environment, specifically regarding ambient temperature levels.

Findings
The facility failed to maintain comfortable ambient temperatures in resident rooms and common areas, with temperatures ranging from 78 to 88 degrees Fahrenheit. Residents and staff reported the facility was too hot, and although some interventions like fans and portable air conditioning units were mentioned, the issue persisted without effective resolution.

Deficiencies (1)
Failure to maintain a safe, comfortable homelike environment related to ambient temperatures, resulting in uncomfortable temperature levels in resident rooms and common areas.
Report Facts
Facility census: 227 Temperature measurements: 83.5 Temperature measurements: 82 Temperature measurements: 88 Temperature measurements: 78

Employees mentioned
NameTitleContext
Maintenance DirectorInterviewed regarding temperature issues and facility maintenance
Licensed Practical Nurse (LPN/staff #150)Interviewed about facility temperature concerns
Licensed Practical Nurse (LPN/staff #176)Interviewed about facility temperature concerns and staff complaints
Licensed Practical Nurse (LPN/staff #179)Interviewed about resident and staff complaints regarding temperature
Administrator (staff #68)Interviewed about facility temperature and response to complaints

Inspection Report

Capacity: 312 Deficiencies: 3 Date: Jul 14, 2023

Visit Reason
Recertification survey for Medicare under Life Safety Code 2012 cited 3 deficiencies related to egress doors, fire alarm system initiation, and corridor doors.

Findings
Recertification survey for Medicare under Life Safety Code 2012 cited 3 deficiencies related to egress doors, fire alarm system initiation, and corridor doors.

Deficiencies (3)
Egress Doors — failure to maintain exit door hardware
Fire Alarm System - Initiation — failure to maintain accessible fire alarm pull stations
Corridor - Doors — failure to maintain corridor doors

Inspection Report

Complaint Investigation
Capacity: 312 Deficiencies: 0 Date: Jul 14, 2023

Visit Reason
State compliance survey conducted with no deficiencies cited.

Findings
State compliance survey conducted with no deficiencies cited.

Inspection Report

Routine
Census: 227 Deficiencies: 1 Date: Jul 11, 2023

Visit Reason
The inspection was conducted to assess the facility's compliance with maintaining a safe, comfortable, and homelike environment, specifically regarding ambient temperature levels.

Findings
The facility failed to maintain comfortable ambient temperatures in resident rooms and common areas, with temperatures frequently exceeding comfortable levels. Residents and staff reported the facility was too hot, and although some interventions like fans and portable air conditioners were mentioned, the issue persisted.

Deficiencies (1)
Failure to maintain a safe, comfortable homelike environment related to ambient temperatures.
Report Facts
Facility census: 227 Temperature readings: 83.5 Temperature readings: 82 Temperature readings: 88 Temperature readings: 78 Temperature readings: 84

Employees mentioned
NameTitleContext
Maintenance DirectorMaintenance DirectorInterviewed regarding ambient temperatures and facility interventions
Licensed Practical NurseLPNInterviewed about facility temperature concerns
AdministratorAdministratorInterviewed about facility temperature and response to complaints

Inspection Report

Complaint Investigation
Capacity: 312 Deficiencies: 0 Date: Dec 23, 2022

Visit Reason
Onsite investigation of complaints with no deficiencies cited.

Findings
Onsite investigation of complaints with no deficiencies cited.

Inspection Report

Routine
Deficiencies: 7 Date: Apr 29, 2022

Visit Reason
The inspection was conducted to assess compliance with regulatory requirements related to resident care, medication administration, mental health screening, restorative nursing services, and medication storage at Devon Gables Rehabilitation Center.

Findings
The facility was found deficient in multiple areas including failure to provide Advanced Beneficiary Notice to a resident, inadequate mental health PASRR screenings for residents with serious mental illness, improper medication administration practices, insufficient assistance with personal hygiene, failure to provide restorative nursing services as ordered, and improper storage and labeling of medications including expired drugs.

Deficiencies (7)
Failed to provide evidence that the Skilled Nursing Advanced Beneficiary Notice (SNFABN) was issued to one resident (#108).
Failed to ensure one resident (#43) with serious mental illness was referred to the appropriate State-designated mental health authority after stay exceeded 30 days.
Failed to ensure one resident (#71) received a Level I PASRR after remaining in the facility longer than 30 days.
Medications were left unattended on bedside table of one resident (#95), risking medication errors.
Failed to provide one resident (#335) necessary services to maintain good grooming and personal hygiene.
Failed to ensure three residents (#88, #109, #108) received range of motion (ROM) services as ordered.
Failed to ensure medications were dated properly and expired medications were not available for administration.
Report Facts
Residents affected: 1 Residents affected: 1 Residents affected: 1 Residents affected: 1 Residents affected: 1 Residents affected: 3 Insulin vials: 2 Expired medication: 1

Employees mentioned
NameTitleContext
Director of Social ServicesInterviewed regarding Advanced Beneficiary Notice and PASRR processes
Admissions CoordinatorInterviewed regarding Advanced Beneficiary Notice forms
AdministratorInterviewed regarding education of Advanced Beneficiary Notice
Social WorkerInterviewed regarding PASRR screening for resident #43
Director of NursingInterviewed regarding PASRR, medication administration, restorative nursing, and medication storage
Licensed Practical NurseInterviewed regarding medication administration and shower refusals
Certified Nursing AssistantInterviewed regarding medication administration and shower documentation
Restorative Nursing AssistantInterviewed regarding restorative nursing services and scheduling
Director of Physical TherapyInterviewed regarding restorative nursing referrals and services
Registered NurseInterviewed regarding medication storage and labeling

Inspection Report

Routine
Deficiencies: 7 Date: Apr 29, 2022

Visit Reason
The inspection was conducted to assess compliance with regulatory requirements related to resident notification of Medicare/Medicaid coverage, PASRR screening, medication administration, personal care, restorative nursing services, and medication storage.

Findings
The facility was found deficient in multiple areas including failure to provide Skilled Nursing Advanced Beneficiary Notice (SNFABN) to residents, failure to update PASRR screenings for residents with serious mental illness, improper medication administration practices including leaving medications unattended, inadequate personal hygiene care for a resident, failure to provide restorative nursing services as ordered, and improper medication storage with expired and undated medications present.

Deficiencies (7)
Failed to provide evidence that the Skilled Nursing Advanced Beneficiary Notice (SNFABN) was issued to one resident (#108).
Failed to ensure one resident (#43) with serious mental illness was referred for appropriate State-designated mental health review after stay exceeded 30 days.
Failed to ensure one resident (#71) received updated PASRR screening after exceeding 30-day convalescent stay.
Failed to ensure medications were not left unattended in the room of one resident (#95).
Failed to provide one resident (#335) necessary services to maintain good grooming and personal hygiene.
Failed to provide appropriate restorative nursing services (ROM) as ordered for three residents (#88, #109, #108).
Failed to ensure medications were dated according to standards and expired medications were not available for administration.
Report Facts
Residents affected: 1 Residents affected: 1 Residents affected: 1 Residents affected: 1 Residents affected: 1 Residents affected: 3 Medication vials: 2 Expired medication: 1

Employees mentioned
NameTitleContext
Director of Social ServicesInterviewed regarding SNFABN form issuance and PASRR screening
Admissions CoordinatorInterviewed regarding ABN forms and admission packet
AdministratorInterviewed regarding NOMNC and resident education
Social WorkerInterviewed regarding PASRR screening for resident #43
Director of NursingInterviewed regarding medication administration, PASRR, restorative nursing, and medication storage
Licensed Practical NurseInterviewed regarding medication administration and shower refusals
Certified Nursing AssistantInterviewed regarding medication administration and shower documentation
Director of Physical TherapyInterviewed regarding restorative nursing referrals and services
Restorative Nursing AssistantInterviewed regarding restorative nursing services and scheduling
Registered NurseInterviewed regarding medication storage and insulin vials

Inspection Report

Complaint Investigation
Deficiencies: 7 Date: Dec 12, 2019

Visit Reason
The inspection was conducted due to complaints and investigations related to resident-to-resident abuse, failure to notify the Long-Term Care Ombudsman of hospital transfers, failure to inform residents in writing of bed hold policies, inadequate supervision to prevent accidents, failure to post nurse staffing information daily, improper medication administration, and unsecured medications.

Complaint Details
The complaint investigation was substantiated with findings of resident-to-resident abuse, failure to notify the ombudsman of hospital transfers, failure to inform residents of bed hold policies, inadequate supervision leading to injuries, failure to post nurse staffing data, improper medication administration, and unsecured medications.
Findings
The facility was found deficient in protecting residents from abuse by other residents, failing to notify the ombudsman of hospital transfers, not informing residents in writing about bed hold policies, inadequate supervision leading to resident injuries, failure to post nurse staffing data daily, administering insulin outside physician orders, and leaving medications unsecured in a resident's room.

Deficiencies (7)
Failed to protect resident #172 from abuse by resident #427 resulting in physical aggression and injury.
Failed to notify the Office of the State Long-Term Ombudsman of hospital transfers for residents #185 and #229.
Failed to inform resident #185 in writing of the facility's bed hold policy upon hospital transfer.
Failed to provide adequate supervision to residents #225 and #477 to prevent accidents and injuries.
Failed to post actual nurse staffing hours daily as required.
Administered insulin to resident #377 outside of physician ordered blood sugar parameters without documentation or physician notification.
Failed to ensure medications were secured for resident #62; medications were left unsecured in the resident's room.
Report Facts
Deficiencies cited: 7 Residents affected: 2 Residents affected: 2 Residents affected: 2 Days nurse staffing posted: 9 Insulin administrations outside parameters: 3

Employees mentioned
NameTitleContext
Director of NursingDirector of Nursing (DON)Interviewed regarding abuse incident, medication administration, and medication security.
Staff #252Certified Nursing Assistant (CNA)Witnessed resident-to-resident abuse incident involving residents #172 and #427.
Staff #85AdministratorInterviewed regarding notification of ombudsman and bed hold policy.
Staff #279Social WorkerInterviewed regarding failure to notify ombudsman of hospital transfers.
Staff #6Staffing CoordinatorInterviewed regarding failure to post nurse staffing hours daily.
Staff #50Registered Nurse (RN)Interviewed regarding insulin administration and medication security.
Staff #21Licensed Practical Nurse (LPN)Interviewed regarding insulin administration procedures.
Staff #204Director of Nursing (DON)Interviewed regarding medication security and administration policies.

Inspection Report

Complaint Investigation
Deficiencies: 7 Date: Dec 12, 2019

Visit Reason
The inspection was conducted due to complaints and investigations related to resident abuse, failure to notify the ombudsman of hospital transfers, failure to inform residents in writing about bed hold policies, inadequate supervision to prevent accidents, failure to post nurse staffing information daily, unnecessary medication administration, and unsecured medications.

Complaint Details
The visit was complaint-related involving allegations of resident abuse, failure to notify ombudsman of hospital transfers, failure to inform residents of bed hold policies, inadequate supervision, staffing posting deficiencies, medication errors, and medication security issues. The abuse allegation was substantiated with findings of resident-to-resident physical aggression.
Findings
The facility was found deficient in protecting residents from abuse by other residents, failing to notify the Long-Term Care Ombudsman of hospital transfers, not informing residents in writing about bed hold policies, inadequate supervision leading to resident altercations, failure to post nurse staffing data daily, administering insulin outside physician orders, and unsecured medications in resident rooms.

Deficiencies (7)
Failed to protect one resident (#172) from abuse by another resident (#427), resulting in physical aggression and injury.
Failed to notify the Office of the State Long-Term Ombudsman of hospital transfer notices for two residents (#185 and #229).
Failed to inform one resident (#185) in writing about the facility's bed hold policy upon hospital discharge.
Failed to provide adequate supervision to two residents (#225 and #477) to prevent accidents and injuries from altercations.
Failed to post actual nurse staffing hours daily, posting only on select days over three months.
Administered insulin outside of physician ordered parameters for one resident (#377), risking poor blood glucose control.
Failed to ensure medications were secured for one resident (#62), with medications left unsecured in the resident's room.
Report Facts
Deficiencies cited: 7 Residents affected: 2 Residents affected: 2 Residents affected: 1 Residents affected: 2 Residents affected: 1 Residents affected: 1

Employees mentioned
NameTitleContext
Director of NursingDirector of Nursing (DON)Interviewed regarding abuse incident, medication administration, and supervision.
Staff #252Certified Nursing Assistant (CNA)Witnessed resident abuse incident between residents #172 and #427.
Staff #85AdministratorInterviewed regarding ombudsman notification and bed hold policy.
Staff #279Social WorkerInterviewed regarding failure to notify ombudsman of hospital transfers.
Staff #184Social Services AssistantInterviewed regarding supervision and behavioral unit staffing.
Staff #18Registered Nurse/In-service DirectorInterviewed regarding supervision and behavioral unit staffing.
Staff #144Certified Nursing Assistant (CNA)Interviewed regarding resident behaviors and supervision.
Staff #6Staffing CoordinatorInterviewed regarding nurse staffing posting deficiencies.
Staff #50Registered Nurse (RN)Interviewed regarding medication administration and medication security.
Staff #21Licensed Practical Nurse (LPN)Interviewed regarding medication administration practices.

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