Inspection Reports for Devoted Hearts Assisted Living LLC
1621 W. Corona Dr., Chandler, AZ 85224, AZ, 85224
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Inspection Report
Annual Inspection
Capacity: 5
Deficiencies: 10
Apr 8, 2025
Visit Reason
State-compiled facility profile showing 2 annual compliance inspections from 2023-08-04 to 2025-04-08 with deficiency history
Findings
Across two annual compliance inspections, multiple deficiencies were identified including failures in tuberculosis screening and training, incomplete residency documentation, missing service plan details, medication administration errors, environmental hazards, and incomplete personnel records.
Deficiencies (10)
| Description |
|---|
| R9-10-113.B.1-2. Tuberculosis Screening: Failed to ensure training and education related to recognizing the signs and symptoms of tuberculosis were provided annually to personnel. |
| R9-10-807.A.1-2. Residency and Residency Agreements: Failed to ensure a resident provided evidence of freedom from infectious tuberculosis as required. |
| R9-10-807.B.1.a-b. Residency and Residency Agreements: Failed to ensure required documentation dated within 90 days before acceptance was submitted and signed by a medical practitioner. |
| R9-10-815.C.6.a-b. Directed Care Services: Service plan lacked documentation of resident's weight or medical practitioner statement contraindicating weighing. |
| R9-10-815.F.2.a-c. Directed Care Services: Failed to ensure means of exiting the facility controlled or alerted employees of resident egress. |
| R9-10-816.B.3.b. Medication Services: Medication administered was not in compliance with medication order due to lack of vital signs documentation prior to administration. |
| R9-10-819.A.1.b. Environmental Standards: Premises and equipment were not free from conditions that may cause physical injury to residents. |
| C. A manager shall ensure that policies and procedures are reviewed at least once every three years and updated as needed: Failed to ensure policies and procedures were reviewed and updated at least once every three years. |
| C. A manager shall ensure that a personnel record for each employee or volunteer includes documentation of the individual's qualifications, including skills and knowledge applicable to job duties: Failed to ensure documentation of qualifications for caregivers and assistant caregiver. |
| C. A manager shall ensure that a personnel record for each employee or volunteer includes documentation of completed orientation and in-service education: Failed to ensure documentation of completed orientation for caregivers and assistant caregiver. |
Report Facts
Inspections on page: 2
Total deficiencies: 10
Complaint Inspections: 0
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Dorina Serrano | Manager/Owner/Caregiver | Named as person responsible for multiple deficiencies including tuberculosis screening, residency documentation, service plan updates, medication administration, environmental safety, and personnel records |
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