Devoted Hearts Assisted Living LLC

Overview of Devoted Hearts Assisted Living LLC

Devoted Hearts Assisted Living LLC is a warm and welcoming community in Chandler, AZ designed for compassionate assisted living. The community ensures residents receive personalized care and focused attention with the help of its kind and reliable care team to ensure they always feel secure and well taken care of. They also cater to the unique needs of residents facing the challenges of memory conditions by offering them specialized memory care and assistance with their daily living activities.

Residents here always have something fun and purposeful to do with a wide selection of activities conducted by the community. The community also makes sure residents’ cravings and nutritional needs are always met by hearty and nutritionally balanced meals. Free from the hassles of household chores, residents can finally focus on living their best lives without worry. Whether you’re seeking fun or relaxation, Devoted Hearts Assisted Living LLC strives to deliver it to you.

(866) 652-8789

5-bed community

A smaller, more intimate setting that may offer a quieter environment and closer staff-resident interactions.

10 years in operation

A community with a solid operating history and experience delivering ongoing care.

Walk Score: 54 / 100

Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

Services

Directed Care Services (capacity: 5)

Personal Care Services

Supervisory Care Services

About this community

Facility TypeAssisted Living Home

StatusActive

IssuanceApril 26, 2016

ExpirationMarch 31, 2026

License NumberAL10031H

QualificationHealth Care

Devoted Hearts Assisted Living LLC is administrated by Dorina Serrano.

Staffing

Key information about the people who lead and staff this community.

ContactDorina Serrano

What does this home offer?

Housing Options: Private / Shared Rooms

Building Type: Single-story

Dining Services

Housekeeping Services

Recreational Activities

Types of Care at Devoted Hearts Assisted Living LLC

Assisted Living

Since 2023 · 3 years of data 10 deficiencies 2 inspections

Inspection Scorecard This scorecard compares key inspection, citation, and complaint metrics at this facility against the Arizona state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2023 vs. Arizona state average

Overall vs. AZ average

Latest Inspection April 8, 2025 Compliance (Annual) 7 deficiencies

Deficiencies Deficiencies are formal regulatory issues recorded during state inspections.

Metric	This Facility	AZ Average	vs. AZ Avg
Total deficiencies Formal regulatory issues recorded by inspectors across all inspection types.	10	9	This facility has 11% more total deficiencies than a typical Arizona assisted living residence (10 vs. AZ avg 9).↑ 11% worse
Deficiencies per year Average deficiencies per year since 2023.	3.3	3	This facility has 10% more deficiencies per year than a typical Arizona assisted living residence (3.3 vs. AZ avg 3).↑ 10% worse
Deficiencies per inspection Average deficiencies per inspection.	5	1.8	This facility has 178% more deficiencies per inspection than a typical Arizona assisted living residence (5 vs. AZ avg 1.8).↑ 178% worse

Inspections State inspections evaluate whether the facility meets health and safety standards.

Metric	This Facility	AZ Average	vs. AZ Avg
Total inspections Combined count of all routine and focused inspections. Excludes complaint investigations.	2	5	This facility has 60% fewer total inspections than a typical Arizona assisted living residence (2 vs. AZ avg 5).↓ 60% better

Inspection Reports Summary An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

The most recent inspection on July 9, 2025, included enforcement action resulting in a $500 fine that has been paid in full. Earlier inspections showed a pattern of deficiencies related mainly to personnel records, residency agreements, directed care services, medication administration, and environmental standards. Prior enforcement actions also addressed issues with exit monitoring and personnel documentation, with fines imposed in April 2025 and August 2023. No complaint investigations were noted in the available reports. The facility’s record shows recurring issues with staff qualifications and care procedures, with enforcement actions continuing through the most recent inspection.

Read the full inspection reports for this facility, including detailed findings and corrective actions.

Show Inspection Reports

Arizona Long Term Care System

ALTCS

Age 65+ or disabled

General Arizona resident, Medicaid-eligible, nursing home-level care need.

Income Limits (2025) ~$2,829/month 300% FBR, individual

Asset Limits $2,000 (individual), $3,000 (couple).

Covers tribal members; rural outreach.

Benefits

In-home care (6-8 hours/day) Assisted living Nursing home care Medical services Transportation (10 trips/month)

Non-Medical Home and Community Based Services

AZ DES Non-Medical HCBS

Age 60+

General Arizona resident, at risk of institutionalization.

Income Limits ~$2,000/month individual, varies

Asset Limits $10,000 individual

Limited funding; waitlists common.

Benefits

Homemaker services (3-5 hours/week) Respite care (up to 10 days/year) Adult day care (~$60/day)

Weatherization Assistance Program (WAP)

AZ WAP

Age 60+ priority

General Arizona resident, own/rent home, low-income.

Income Limits (2025) ~$2,510/month 200% of poverty level, individual

Asset Limits Not applicable; income-focused.

High demand in rural desert areas; limited annual funds.

Benefits

Insulation Weather stripping HVAC repairs (avg. $500-$1,000/year savings)

Section 202 Supportive Housing for the Elderly

AZ Section 202

Age 62+

General Arizona resident, very low income, able to live independently with support.

Income Limits (2025) ~$1,645/month 50% of area median income, individual, varies by county

Asset Limits $10,000 individual, excludes home if owned

Limited units; high demand in metro areas like Phoenix.

Benefits

Subsidized rent (30% of income, e.g., $300-$500/month) On-site services (housekeeping, transportation, ~$200/month value)

Arizona CARES Program

AZ CARES

Age —

General Caregivers of Arizona residents 60+ needing help with 3+ daily activities; no caregiver age limit.

Income Limits No strict limit; cost-sharing above ~$2,500/month threshold.

Asset Limits Not applicable; need-based.

Focus on rural access; complements ALTCS respite.

Benefits

Respite care (up to 10 days/year) Counseling (4-6 sessions/year) Training (2-3 workshops/year) Supplies (~$200/year)

AZ DES Non-Medical Home and Community Based Services (HCBS)

AZ DES Non-Medical HCBS

Age 60+ or disabled

General Arizona resident, need assistance with daily activities, not eligible for Medicaid/ALTCS.

Income Limits Above Medicaid threshold but low-income ~$1,500-$2,500/month, varies by region

Asset Limits Not specified; income-driven eligibility.

Targets those ineligible for ALTCS; prioritizes rural and tribal areas.

Benefits

Homemaker services (3-5 hours/week) Personal care (limited hours) Respite care (up to 10 days/year) Transportation (~5 trips/month)

3.6 miles from city center Estimated distance in miles from Chandler's city center to Devoted Hearts Assisted Living LLC's address, calculated via Google Maps.

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The information below is reported by the Arizona Department of Health Services, Bureau of Long Term Care Licensing.

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Devoted Hearts Assisted Living LLC	AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.	Chandler	5	No	54	Private / Shared Rooms	10	Dorina Serrano	2	-	10	5.0
Prestige Home LLC II	AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.	Chandler	-	No	-	Private / Shared Rooms	-	-	-	-	-	-

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Is Devoted Hearts Assisted Living LLC in a walkable area?

Devoted Hearts Assisted Living LLC has a walk score of 54. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

What is the license number of Devoted Hearts Assisted Living LLC?

According to AZ state health department records, Devoted Hearts Assisted Living LLC's license number is AL10031H.

When does Devoted Hearts Assisted Living LLC's license expire?

According to AZ state health department records, Devoted Hearts Assisted Living LLC's license expires on March 31, 2026.

Who is the administrator of Devoted Hearts Assisted Living LLC?

Dorina Serrano is the administrator of Devoted Hearts Assisted Living LLC.

How many beds does Devoted Hearts Assisted Living LLC have?

Devoted Hearts Assisted Living LLC has 5 beds.

What is the address of Devoted Hearts Assisted Living LLC?

Devoted Hearts Assisted Living LLC is located at 1621 W. Corona Dr., Chandler, AZ 85224.

What is the phone number of Devoted Hearts Assisted Living LLC?

(866) 652-8789 will put you in contact with the team at Devoted Hearts Assisted Living LLC.