Devoted Hearts Assisted Living LLC
Assisted Living · Chandler, AZ
Devoted Hearts Assisted Living LLC
Assisted Living · Chandler, AZ
Devoted Hearts Assisted Living LLC is a warm and welcoming community in Chandler, AZ designed for compassionate assisted living. The community ensures residents receive personalized care and focused attention with the help of its kind and reliable care team to ensure they always feel secure and well taken care of. They also cater to the unique needs of residents facing the challenges of memory conditions by offering them specialized memory care and assistance with their daily living activities.
Residents here always have something fun and purposeful to do with a wide selection of activities conducted by the community. The community also makes sure residents’ cravings and nutritional needs are always met by hearty and nutritionally balanced meals. Free from the hassles of household chores, residents can finally focus on living their best lives without worry. Whether you’re seeking fun or relaxation, Devoted Hearts Assisted Living LLC strives to deliver it to you.
Types of Care at Devoted Hearts Assisted Living LLC
Assisted Living
5-bed community Rank #456 / 530Bed count — State benchmarkedThis home is ranked 456th out of 530 homes in Arizona. Shows this facility's certified or reported bed count compared to other Arizona SNFs. Larger communities may offer more amenities, programs, and on-site services for residents and families.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A smaller, more intimate setting that may offer a quieter environment and closer staff-resident interactions.
10 years in operation Rank #204 / 532Years in operation — State benchmarkedThis home is ranked 204th out of 532 homes in Arizona. Shows how long this facility has been in operation compared to other Arizona SNFs. Longer operating histories may benefit residents, families, and staff.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A community with a solid operating history and experience delivering ongoing care.
Walk Score: 54 / 100 Rank #207 / 819Walk Score — State benchmarkedThis home is ranked 207th out of 819 homes in Arizona. Shows how walkable this facility's neighborhood is compared to the average Walk Score across Arizona SNFs. Higher scores benefit residents, families, and staff.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
About this community
Facility TypeAssisted Living Home
StatusActive
IssuanceApril 26, 2016
ExpirationMarch 31, 2027
License NumberAL10031H
QualificationHealth Care
Services
Devoted Hearts Assisted Living LLC is administrated by Dorina Serrano.
OwnerDEVOTED HEARTS ASSISTED LIVING LLC
Staffing
Key information about the people who lead and staff this community.
ContactDorina Serrano
Inspection History
In Arizona, the Department of Health Services, Bureau of Long Term Care Licensing performs regular onsite inspections and investigates complaints for all licensed residential and nursing facilities.
Since 2023 · 3 years of data
10 deficiencies
2 inspections
Inspection Score
A composite 0–100 score combining this facility's inspections, citations, complaints, and enforcement actions relative to the Arizona state average. We don't score profiles with fewer than 3 inspections on record because a small inspection history reads as "below average" on every count-based metric — that would over-reward a facility just for being new.
A composite 0–100 score combining this facility's inspections, citations, complaints, and enforcement actions relative to the Arizona state average. We don't score profiles with fewer than 3 inspections on record because a small inspection history reads as "below average" on every count-based metric — that would over-reward a facility just for being new.
Limited inspection history. Not enough information to score against the Arizona benchmark.
Arizona assisted living residences benchmark: C 75/100
Inspection score not available. Not enough information to score against the Arizona benchmark.
Inspection Scorecard
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Arizona state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Since 2023 vs. Arizona state average
Overall vs. AZ average
4 Worse
Metrics worse than Arizona average:
• Total deficiencies (11% above)
• Deficiencies per year (10% above)
• Deficiencies per inspection (178% above)
• Enforcement actions (100% above) 1 Better Metrics better than Arizona average:
• Total inspections (60% below)
• Total deficiencies (11% above)
• Deficiencies per year (10% above)
• Deficiencies per inspection (178% above)
• Enforcement actions (100% above) 1 Better Metrics better than Arizona average:
• Total inspections (60% below)
Latest Inspection
April 8, 2025
Compliance (Annual)
7 deficiencies
Deficiencies
| This Facility | AZ Average | vs. AZ Avg |
|---|---|---|---|
|
Total deficiencies
Formal regulatory issues recorded by inspectors across all inspection types.
| 10 | 9 | This facility has 11% more total deficiencies than a typical Arizona assisted living residence (10 vs. AZ avg 9).↑ 11% worse |
|
Deficiencies per year
Average deficiencies per year since 2023.
| 3.3 | 3 | This facility has 10% more deficiencies per year than a typical Arizona assisted living residence (3.3 vs. AZ avg 3).↑ 10% worse |
|
Deficiencies per inspection
Average deficiencies per inspection.
| 5 | 1.8 | This facility has 178% more deficiencies per inspection than a typical Arizona assisted living residence (5 vs. AZ avg 1.8).↑ 178% worse |
|
Enforcement actions
Formal penalties or interventions imposed by Arizona regulators — directed plans of correction, civil monetary penalties, denial of payment, or appointment of temporary management.
| 2 | 1 | This facility has 100% more enforcement actions than a typical Arizona assisted living residence (2 vs. AZ avg 1).↑ 100% worse |
Inspections
| This Facility | AZ Average | vs. AZ Avg |
|---|---|---|---|
|
Total inspections
Combined count of all routine and focused inspections. Excludes complaint investigations.
| 2 | 5 | This facility has 60% fewer total inspections than a typical Arizona assisted living residence (2 vs. AZ avg 5).↓ 60% better |
Inspection Reports Summary
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
The most recent inspection on July 9, 2025, included enforcement action resulting in a $500 fine that has been paid in full. Earlier inspections showed a pattern of deficiencies related mainly to personnel records, residency agreements, directed care services, medication administration, and environmental standards. Prior enforcement actions also addressed issues with exit monitoring and personnel documentation, with fines imposed in April 2025 and August 2023. No complaint investigations were noted in the available reports. The facility’s record shows recurring issues with staff qualifications and care procedures, with enforcement actions continuing through the most recent inspection.
Read the full inspection reports for this facility, including detailed findings and corrective actions.
Show Inspection ReportsWhat does this home offer?
Housing Options: Private / Shared Rooms
Building Type: Single-story
Dining Services
Housekeeping Services
Recreational Activities
Places of interest near Devoted Hearts Assisted Living LLC
3.6 miles from city center
Estimated distance in miles from Chandler's city center to Devoted Hearts Assisted Living LLC's address, calculated via Google Maps.
Calculate Travel Distance to Devoted Hearts Assisted Living LLC
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Financial Assistance for
Assisted Living in Arizona
Devoted Hearts Assisted Living LLC is located in Chandler, Arizona.
Here are the financial assistance programs available to residents in Arizona.
Compare Assisted Living around Chandler
The information below is reported by the Arizona Department of Health Services, Bureau of Long Term Care Licensing.
Filter by care type
| Cadence Chandler |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Chandler (Carino Estates) | 234 | Yes | 10 | Private / Shared Rooms | 4
Facility
4
AZ AVG
11
Rank
#382 / 532 | Michelle S Major | 5 | 3
Facility
3
AZ AVG
3.4
Rank
#320 / 501 | 15
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15
AZ AVG
11.9
Rank
#385 / 501 | 3.0
Facility
3.0
AZ AVG
2.2
Rank
#359 / 501 |
| The Village of Ocotillo |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support. | Chandler (Fox Crossing) | 152 | Yes | 34 | Private / Shared Rooms | 11
Facility
11
AZ AVG
11
Rank
#183 / 532 | Mine T Ferrari | 6 | 3
Facility
3
AZ AVG
3.4
Rank
#320 / 501 | 0
Facility
0
AZ AVG
11.9
Rank
#1 / 501 | 0.0
Facility
0.0
AZ AVG
2.2
Rank
#1 / 501 |
| Brookdale Chandler Regional |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Chandler (South Pennington Drive) | 96 | No | 29 | Private / Shared Rooms | 13
Facility
13
AZ AVG
11
Rank
#157 / 532 | Ryan S Joynes | 5 | 3
Facility
3
AZ AVG
3.4
Rank
#320 / 501 | 5
Facility
5
AZ AVG
11.9
Rank
#230 / 501 | 1.0
Facility
1.0
AZ AVG
2.2
Rank
#179 / 501 |
| Brookdale Chandler Ray Road |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Chandler (West Ray Road) | 54 | Yes | 63 | Private / Shared Rooms | 27
Facility
27
AZ AVG
11
Rank
#37 / 532 | Karla Vasquez | 4 | 2
Facility
2
AZ AVG
3.4
Rank
#268 / 501 | 14
Facility
14
AZ AVG
11.9
Rank
#373 / 501 | 3.5
Facility
3.5
AZ AVG
2.2
Rank
#390 / 501 |
| Devoted Hearts Assisted Living LLC |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Chandler | 5 | No | 54 | Private / Shared Rooms | 10
Facility
10
AZ AVG
11
Rank
#204 / 532 | Dorina Serrano | 2 | -
Facility
-
AZ AVG
3.4
Rank
#1 / 501 | 10
Facility
10
AZ AVG
11.9
Rank
#327 / 501 | 5.0
Facility
5.0
AZ AVG
2.2
Rank
#447 / 501 |
Frequently Asked Questions about Devoted Hearts Assisted Living LLC
Is Devoted Hearts Assisted Living LLC in a walkable area?
Devoted Hearts Assisted Living LLC has a walk score of 54. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
What is the license number of Devoted Hearts Assisted Living LLC?
According to AZ state health department records, Devoted Hearts Assisted Living LLC's license number is AL10031H.
When does Devoted Hearts Assisted Living LLC's license expire?
According to AZ state health department records, Devoted Hearts Assisted Living LLC's license expires on March 31, 2027.
Who is the administrator of Devoted Hearts Assisted Living LLC?
Dorina Serrano is the administrator of Devoted Hearts Assisted Living LLC.
How many beds does Devoted Hearts Assisted Living LLC have?
Devoted Hearts Assisted Living LLC has 5 beds.
What is the address of Devoted Hearts Assisted Living LLC?
Devoted Hearts Assisted Living LLC is located at 1621 W. Corona Dr., Chandler, AZ 85224.
What is the phone number of Devoted Hearts Assisted Living LLC?
(866) 652-8789 will put you in contact with the team at Devoted Hearts Assisted Living LLC.
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