Inspection Reports for Diversicare of Sedgwick
712 N. MONROE AVENUE, KS, 67135
Back to Facility ProfileInspection Report Summary
The most recent inspection on November 19, 2025 found the facility in compliance with all regulations and no deficiencies. Prior inspections showed some deficiencies related mainly to resident discharge documentation, quality of care including medication management, restorative care, infection control, and environmental safety. Complaint investigations were mostly unsubstantiated, except for a substantiated case in 2025 involving inappropriate discharge practices without proper physician documentation. Enforcement actions included a license suspension and immediate jeopardy findings in 2016 related to abuse and supervision failures, and a fine was not listed in the available reports. The facility has shown improvement over time, correcting prior deficiencies through plans of correction and follow-up surveys.
Deficiencies (last 13 years)
Deficiencies are regulatory violations found during state inspections.
Deficiencies per year
Census
Based on a September 2025 inspection.
Census over time
| Description |
|---|
| Inappropriate Discharge |
| Name | Title | Context |
|---|---|---|
| Shirley Boltz | Contact for Plan of Correction assistance | |
| Rayna Bittel | Administrator | Submitted the Plan of Correction |
| Description | Severity |
|---|---|
| Failure to ensure physician documentation of rationale for involuntary immediate discharge of Resident 1. | SS = D |
| Name | Title | Context |
|---|---|---|
| Administrative Staff B | Provided interview details regarding Resident 1's discharge and facility's efforts | |
| Administrative Nurse D | Administrative Nurse | Entered physician order for Resident 1's transfer and was notified during behavioral incident |
| Physician Extender EE | Physician Extender | Ordered transfer/discharge of Resident 1 to Emergency Department |
| Physician DD | Physician | Documented exam of Resident 1 and noted behavioral issues |
| Social Services Designee X | Social Services Designee | Communicated with Resident 1's representative regarding emergency transfer/discharge |
| Administrative Staff A | Signed discharge letter and was unavailable for interview |
| Description | Severity |
|---|---|
| Failure to identify and respond to changes in Resident 29's medical condition and notify physician of medication refusals and high blood glucose levels. | G |
| Failure to provide adequate restorative care including application of splints for Resident 21, placing resident at risk for pain and contractures. | D |
| Failure to monitor weight routinely and/or as ordered for Resident 21 receiving enteral feeding, placing resident at risk for weight loss and malnutrition. | D |
| Failure to provide trauma-informed care for Resident 12 with history of trauma and substance abuse, lacking appropriate care plan interventions. | D |
| Failure to complete annual performance reviews for two of three Certified Nurse Aides employed for a year or more. | F |
| Failure to implement infection control practices during direct care and laundry services, including improper glove use, catheter bag positioning, and contaminated laundry environment. | E |
| Failure to maintain a safe, functional, sanitary, and comfortable environment in laundry area, including exposed light fixtures, peeling paint, lint accumulation, and open drain with standing water. | F |
| Name | Title | Context |
|---|---|---|
| LN G | Licensed Nurse | Named in medication refusal investigation and terminated for failure to perform duties on 05/04/25 |
| LN I | Licensed Nurse | Reported charting by exception and prior provider contact regarding Resident 29 |
| Administrative Nurse C | Administrative Nurse | Verified lack of progress notes and annual performance review requirements |
| Therapy Staff LL | Therapy Staff | Found splints buried in drawer and reported lack of restorative program |
| Administrative Nurse E | Administrative Nurse | Reported facility had no restorative program and was working to initiate one |
| Social Services Staff FF | Social Services Staff | Reported evaluation process for PTSD and resident R12's history |
| CMA M | Certified Medication Aide | Had annual performance evaluation without employee signature |
| CMA N | Certified Medication Aide | Had no annual performance review for over a year |
| CNA T | Certified Nurse Aide | Observed with infection control breaches during care of Resident 21 |
| CMA N | Certified Medication Aide | Observed with infection control breaches during care of Resident 21 |
| Maintenance Staff QQ | Maintenance Staff | Reported laundry area conditions and maintenance activities |
| Description | Severity |
|---|---|
| Quality of Care - Resident transported to hospital; audits and re-education on physician notification for blood glucose levels. | J |
| Increase/Prevent Decrease in ROM/Mobility - OT evaluation ordered; education on splint application; audits for appropriate splint use. | D |
| Tube Feeding Management/Restore Eating Skills - Weight monitoring orders updated; education and audits for enteral nutrition weight monitoring. | D |
| Trauma Informed Care - Care plans updated with triggers and interventions; staff education; audits for compliance. | D |
| Nurse Aide Performance Review - Annual performance reviews completed and audited; education for timely reviews. | F |
| Infection Prevention & Control - Immediate corrective actions for catheter care and environmental sanitation; staff education; audits for catheter placement, glove use, hygiene, and clean linen space. | E |
| Safe/Functional/Sanitary/Comfortable Environment - Maintenance and housekeeping improvements; education; audits for laundry area safety and sanitation. | F |
| Name | Title | Context |
|---|---|---|
| Rayna Bittel | Administrator | Submitted the Plan of Correction |
| Shirley Boltz | Contact for Plan of Correction assistance |
| Description | Severity |
|---|---|
| Failed to ensure a safe, sanitary, and homelike environment in seven resident rooms. | Level E |
| Failed to review and revise care plans for residents related to psychotropic medications, wheelchair foot pedals, toileting, and behavioral interventions. | Level D |
| Failed to provide facial grooming and hair care for dependent residents and ensure residents wore clean clothing and were dressed and out of bed. | Level E |
| Failed to ensure wheelchair safety including use of foot pedals and safe transfers for residents. | Level E |
| Failed to provide timely toileting and individualized toileting program for a dependent resident. | Level D |
| Failed to ensure oxygen concentrator humidifier bottle was not dry for a resident on oxygen at 7 liters. | Level D |
| Failed to provide adequate pain relief for a resident complaining of pain from indwelling urinary catheter. | Level D |
| Failed to ensure sufficient qualified nursing staff available at all times to meet residents' needs safely. | Level F |
| Failed to complete annual competency performance reviews for five CNAs/CMAs. | Level F |
| Failed to follow up on pharmacy recommendations for gradual dose reduction of antipsychotic medications for residents. | Level D |
| Failed to ensure a resident was kept free from unnecessary medications by failing to notify physician of blood sugars outside ordered parameters. | Level D |
| Failed to ensure residents had Abnormal Involuntary Movement Scale (AIMS) assessments when receiving antipsychotic medications. | Level D |
| Failed to store, prepare, and serve food in a sanitary manner including failure to wear hairnets, dirty reach-in refrigerators and freezers, and unclean cooking utensil drawers. | Level F |
| Failed to store resident food items in a sanitary manner in the medication room. | Level F |
| Failed to maintain an effective infection control program including incomplete infection tracking logs, improper storage of personal protective equipment, and housekeeping staff not knowledgeable on cleaning chemical dwell times. | Level F |
| Failed to offer residents COVID-19 vaccinations per CDC guidelines. | Level E |
| Name | Title | Context |
|---|---|---|
| LN J | Licensed Nurse | Named in pain management deficiency related to resident penis pain and medication administration |
| CMA T | Certified Medication Aide | Named in pain management and wheelchair foot pedal deficiencies |
| CNA M | Certified Nurse Aide | Named in toileting and wheelchair positioning deficiencies |
| Administrative Nurse D | Administrative Nurse | Named in multiple deficiencies including pain management, staffing, infection control, and COVID-19 immunization |
| Consultant Nurse II | Consultant Nurse | Named in antipsychotic medication monitoring deficiency |
| Maintenance Staff U | Maintenance Staff | Named in environmental and infection control deficiencies |
| Dietary Staff BB | Dietary Staff | Named in food safety deficiencies |
| Description | Severity |
|---|---|
| Environmental items such as missing paint, broken floor tiles, privacy curtain replacement, and cleanliness addressed | E |
| Care plans reviewed and revised per RAI guidelines | D |
| Residents provided facial grooming, clean clothing, and ADL care needs reassessed | E |
| Wheelchair safety and foot petals assessed and provided | E |
| Toileting assistance and individualized toileting program initiated | D |
| Humidifier bottle replaced and humidification provided | D |
| Pain assessment and relief provided | D |
| Staffing schedules reviewed and adjusted | F |
| Annual performance reviews completed for nurse aides | F |
| Review and follow-up on unnecessary medications and pharmacy recommendations | D |
| Blood glucose levels evaluated and physician notified as needed | D |
| AIMS assessments completed for residents on antipsychotic medications | D |
| Deep cleaning and sanitation audits performed in dietary areas | F |
| QAPI plan developed and implemented to address environment and care issues | F |
| Infection tracking, sanitary storage, and cleaning protocols implemented | F |
| COVID-19 vaccinations offered according to CDC guidelines | E |
| Description | Severity |
|---|---|
| Failure to properly store oxygen nasal cannula tubing, date the tubing, and date the humidifier bottle for Resident R99. | SS=D |
| Failure to properly store oxygen nasal cannula tubing connected to the concentrator and portable oxygen bottle, failure to change oxygen tubing connected to the concentrator, and failure to date the humidifier bottle and oxygen tubing connected to the portable bottle for Resident R17. | SS=D |
| Failure to activate standing oxygen orders timely for Resident R99 and lack of instructions for changing/dating tubing and humidifier bottles. | SS=D |
| Name | Title | Context |
|---|---|---|
| Administrative Staff A | Provided statements regarding expectations for oxygen tubing replacement and storage. | |
| Licensed Nurse G | Licensed Nurse | Provided information about previous and current oxygen tubing change processes. |
| Certified Medication Aide R | Certified Medication Aide | Confirmed oxygen tubing connected to portable bottle lacked a date and described storage practices. |
| Description |
|---|
| Resident R7’s antibiotics were administered as ordered; Resident R10’s IV fluids were administered as ordered; re-education on Abuse/Neglect/Misappropriation policy and audits planned. |
| Resident R23 received nail care; nursing department re-educated on nail care; audits planned. |
| Residents with wounds assessed; nursing re-educated on antibiotic orders, wound care, and treatments; audits planned. |
| Residents with pressure ulcers reassessed; interventions in place; nursing re-educated on skin care and wound documentation; audits planned. |
| Resident R10’s IV fluids administered as ordered; nursing re-educated on IV fluids and stat orders; audits planned. |
| Oxygen humidifier bottles, tubing, and cannulas changed and stored properly; nursing re-educated; audits planned. |
| Resident R29’s medical record updated for mammogram request; nursing re-educated on documentation; audits planned. |
| Environmental repairs completed or planned; maintenance director educated on environmental rounds; audits planned. |
| Name | Title | Context |
|---|---|---|
| Justin Harland | Administrator | Submitted the Plan of Correction |
| Description | Severity |
|---|---|
| Failed to complete an investigation and report medication errors involving missed IV antibiotics for Resident 7 and delayed IV fluids for Resident 10. | SS=D |
| Failed to provide necessary personal hygiene services related to nail care for Resident 23. | SS=D |
| Failed to provide necessary treatment and care to promote healing of wounds for Resident 7 and multiple wounds for Resident 4. | SS=G |
| Failed to provide necessary treatment and services to promote healing of pressure ulcers for Residents 4 and 17. | SS=D |
| Failed to administer IV fluids as ordered for Resident 10, resulting in delayed treatment for dehydration. | SS=D |
| Failed to provide appropriate respiratory care related to maintaining respiratory equipment to prevent infection for Residents 29 and 11. | SS=D |
| Failed to maintain medical records that were complete and accurately documented for Residents 10 and 29, including failure to update records after hospitalization and failure to document a resident's request for a mammogram. | SS=D |
| Failed to maintain a safe and sanitary environment in the facility laundry area, including ceiling stains, damaged flooring, and damaged folding tables. | SS=E |
| Name | Title | Context |
|---|---|---|
| Administrative Nurse D | Administrative Nurse | Named in medication error findings, failure to report incidents, and failure to maintain medical records. |
| Nurse Practitioner GG | Nurse Practitioner | Documented medication errors and follow-up related to Resident 7. |
| Nurse Practitioner KK | Nurse Practitioner | Ordered IV antibiotics for Resident 7 and involved in telemed visits. |
| Licensed Nurse J | Licensed Nurse | Observed dressing changes and confirmed findings related to wound care and respiratory equipment. |
| Consultant Pharmacist LL | Consultant Pharmacist | Provided expert opinion on antibiotic administration. |
| Certified Medication Aide R | Certified Medication Aide | Responsible for appointments and transportation; unaware of resident's mammogram request. |
| Licensed Nurse H | Licensed Nurse | Discussed medication order placement responsibilities. |
| Licensed Nurse I | Licensed Nurse | Reported on wound condition and medication order issues. |
| Licensed Nurse G | Licensed Nurse | Performed weekly wound assessments and discussed antibiotic orders. |
| Licensed Nurse J | Licensed Nurse | Reported on respiratory equipment maintenance and infection control. |
| Certified Nurse Aide O | Certified Nurse Aide | Confirmed respiratory equipment storage practices. |
| Certified Nurse Aide M | Certified Nurse Aide | Confirmed respiratory equipment storage practices. |
| Administrative Staff A | Administrative Staff | Verified documentation and environmental concerns. |
| Licensed Nurse K | Licensed Nurse | Discussed appointment scheduling responsibilities. |
| Description |
|---|
| Improper storage, dating, and changing of oxygen nebulizer tubing, humidifier bottles, and cannulas affecting residents receiving oxygen and/or nebulizer treatments. |
| Name | Title | Context |
|---|---|---|
| Shirley Boltz | Contact person for Plan of Correction assistance | |
| Evelyn Lacey | KDADS submitter of Plan of Correction |
| Description |
|---|
| Free of Accident Hazards/Supervision/Devices - Resident #1 was provided with a new cup with lid and a clothing protector; Resident #2 no longer resides in the center; all residents assessed for ability to handle hot liquids; care plans updated; staff educated on risk assessments and interventions to prevent burns. |
| Description | Severity |
|---|---|
| Failure to ensure residents remained free from accident hazards related to hot coffee spills causing burns. | SS=D |
| Name | Title | Context |
|---|---|---|
| Licensed Nurse G | Licensed Nurse | Interviewed regarding the burn injury of Resident 1 and observed injuries |
| Consultant Staff GG | Consultant Staff | Conducted admission assessment and noted burn injury of Resident 2 |
| Description | Severity |
|---|---|
| Failed to notify the physician of a resident receiving a blow to her head within 24 hours. | SS=D |
| Failed to provide adequate supervision and one-to-one care to prevent physical abuse by a resident with aggressive behaviors, placing another resident in immediate jeopardy. | SS=L |
| Failed to report an allegation of abuse to the state agency in a timely manner. | SS=D |
| Failed to thoroughly investigate an allegation of abuse, prevent further abuse during investigation, and report investigation results timely. | SS=J |
| Failed to provide hospice education and information to a resident to make informed decisions regarding quality of care. | SS=D |
| Failed to monitor a confused resident for neurological changes after being struck in the head by another resident. | SS=D |
| Failed to ensure a resident's end-of-life decisions were available and honored by staff. | SS=D |
| Name | Title | Context |
|---|---|---|
| Licensed Nurse H | Licensed Nurse | Reported the incident of resident R4 striking R3 and failed to notify the physician. |
| Administrative Nurse D | Administrative Nurse | Began investigation of the incident, confirmed failure to maintain one-to-one supervision, and failed to notify the state agency. |
| Certified Nurse Aide M | Certified Nurse Aide | Witnessed the altercation between R4 and R3 and reported the incident to Licensed Nurse H. |
| Consulting Staff GG | Consulting Staff | Notified late about the incident and expected immediate notification and neurological monitoring. |
| Physician Extender GG | Physician Extender | Expected immediate notification of the incident and neurological monitoring. |
| Licensed Nurse L | Licensed Nurse | Reported resident R10 found unresponsive and initiated CPR. |
| Administrative Nurse E | Administrative Nurse | Reported resident R1's condition and hospice referral status. |
| Social Service Staff X | Social Service Staff | Unaware of hospice referral for resident R1. |
| Administrative Staff A | Administrative Staff | Notified state agency of abuse incident five days after occurrence. |
| Description | Severity |
|---|---|
| Notification of change to physician provider regarding aggressive behaviors not properly done | D |
| Failure to prevent abuse, neglect, and exploitation | L |
| Failure in timely reporting of abuse/neglect/misappropriation | D |
| Failure to report alleged violations timely | J |
| Failure to assist residents in obtaining hospice information, neurological monitoring, CPR policy, and code status verification | D |
| Description | Severity |
|---|---|
| Failure to provide regular, planned in-service education for all staff, including disaster training, dementia training, resident rights, and fire prevention and safety. | SS=F |
| Name | Title | Context |
|---|---|---|
| Administrative Nurse D | Administrative Nurse | Provided interview statements regarding staff training and monitoring. |
| Description | Severity |
|---|---|
| Failure to notify responsible parties of changes including weight loss and behaviors | D |
| Failure to prevent abuse, neglect, and exploitation including supervision | K |
| Failure to timely report abuse/neglect/misappropriation | D |
| Failure to provide bed-hold policy upon hospital transfer | E |
| Incomplete or untimely comprehensive assessments (CAA) | D |
| Care plans not individualized to include bathing preferences | D |
| Care plans not updated to include fall interventions | D |
| Failure to provide baths per resident preferences and document refusals | D |
| Failure to assess and implement fall interventions and prevent cognitively impaired residents from leaving unattended | D |
| Failure to assess and update dietician orders for residents with tube feedings | G |
| Incomplete annual performance reviews for CNA team members | E |
| Failure to post nurse staffing information and maintain postings | F |
| Failure to address consultant pharmacist recommendations timely | D |
| Failure to review and approve policies annually by governing body | F |
| Failure to obtain and maintain transfer agreements with hospital | F |
| Failure to complete required 12 hour in-service training for nurse aides | F |
| Name | Title | Context |
|---|---|---|
| Justin Harland | Administrator | Administrator submitting the Plan of Correction |
| Shirley Boltz | Contact for Plan of Correction assistance | |
| Lanae Workman | Person who added the Plan of Correction | |
| Lori Mouak | Person who modified the Plan of Correction |
| Description |
|---|
| Deficiency free covid survey |
| Description | Severity |
|---|---|
| Resident was dressed in pants with holes exposing skin, failing to maintain dignity. | SS=D |
| Facility failed to provide written notice of bed hold policy to residents upon hospitalization transfers. | SS=E |
| Facility failed to document a discharge summary for a discharged resident. | SS=D |
| Inadequate assistance with activities of daily living including failure to provide scheduled bathing and shaving assistance. | SS=D |
| Unsafe resident transfers and failure to provide proper foot pedal for wheelchair to prevent accidents. | SS=D |
| Failure to provide appropriate catheter care including securing catheter to prevent urethral trauma and maintaining sanitary drainage tubing. | SS=D |
| Pharmacist failed to identify unnecessary use of as needed Ativan cream beyond 14 days without physician reevaluation. | SS=D |
| Facility failed to ensure residents did not receive unnecessary psychotropic medications beyond 14 days without physician documentation of continued need. | SS=D |
| Name | Title | Context |
|---|---|---|
| Licensed Nurse G | Licensed Nurse | Named in findings related to resident dressing, transfers, and catheter care. |
| Certified Nurse Aide M | Certified Nurse Aide | Named in findings related to dressing resident in damaged clothing and bathing. |
| Certified Medication Aide T | Certified Medication Aide | Named in findings related to dressing resident and catheter care. |
| Administrative Nurse D | Administrative Nurse | Named in findings related to discharge summary, catheter care, and medication monitoring. |
| Consulting Pharmacist HH | Consulting Pharmacist | Named in findings related to failure to identify unnecessary medication use. |
| Description | Severity |
|---|---|
| Respect, Dignity/Right to have personal Property | D |
| NOTICE OF BED-HOLD POLICY BEFORE/UPON TRANSFER | E |
| Discharge Summary | D |
| ADL Care provided for dependent residents | D |
| Free of Accident Hazards/Supervision/Devices | D |
| Bowel/Bladder Incontinence, Catheter, UTI | D |
| Drug Regimen is Free from Unnecessary Drugs | D |
| Free From Unnecessary Drugs | D |
| Name | Title | Context |
|---|---|---|
| Markus Meyer | Administrator | Administrator or designee responsible for re-education and audits |
| Lanae Workman | Added Plan of Correction | |
| Janice VanGotten | Modified Plan of Correction |
| Description | Severity |
|---|---|
| Failure to provide CPR to a resident with a full code status when found without pulse or respirations. | SS=J |
| Name | Title | Context |
|---|---|---|
| Licensed Nurse C | Licensed Nurse | Failed to provide CPR to resident with full code status; suspended following incident |
| Administrative Staff A | Reported suspension of Licensed Nurse C and investigation of incident | |
| Social Service Designee D | Social Service Designee | Verified meeting with resident and family regarding hospice and code status |
| Administrative Licensed Staff B | Verified CPR certification on duty and informed of immediate jeopardy status |
| Description |
|---|
| Deficiency related to regulation 26-40-303 (b)(c) corrected |
| Description |
|---|
| Deficiency related to regulation 483.10(i)(1)-(7) |
| Deficiency related to regulation 483.21(b)(2)(i)-(iii) |
| Deficiency related to regulation 483.24(a)(2) |
| Deficiency related to regulation 483.60(i)(1)(2) |
| Description | Severity |
|---|---|
| "E" level deficiency constituting no actual harm with potential for more than minimal harm that is not immediate jeopardy. | E |
| Description | Severity |
|---|---|
| Nurses' workroom or area lacked direct visual access to two hallways where residents resided. | SS=E |
| Description |
|---|
| Safe/Clean/Comfortable/Homelike Environment |
| Care plan timing and revision |
| ADL Care provided for dependent residents |
| Food Procurement, Store/Prepare/Serve-Sanitary |
| Nurses' workroom or area |
| Description | Severity |
|---|---|
| Develop Comprehensive Care Plan for Resident #46 | D |
| Care plan timing and revision for Residents #16, 44, and 33 | D |
| Discharge Summary for Resident #55 | D |
| ADL Care provided for dependent Resident #4 | D |
| Quality of Care related to skin impairment for Resident #26 | D |
| Free of Accident Hazards/Supervision/Devices for Residents #26, 14, 16, and 44 | E |
| Bowel/Bladder Incontinence, Catheter, UTI for Residents #33 and #4 | D |
| Infection Prevention & Control for Residents #40, #49, #13, #2, and #26 | F |
| Name | Title | Context |
|---|---|---|
| Markus Meyer | Administrator | Submitted the Plan of Correction to KDADS |
| Description | Severity |
|---|---|
| Most serious deficiencies found to be a 'F' level deficiency, widespread, constituting no actual harm with potential for more than minimal harm that is not immediate jeopardy. | F |
| Name | Title | Context |
|---|---|---|
| Lacey Hunter | Licensure and Certification Enforcement Manager | Named as contact and signatory related to enforcement and plan of correction acceptance. |
| Description | Severity |
|---|---|
| Failed to develop a comprehensive care plan for resident #46 related to activities. | SS=D |
| Failed to review and revise care plans for residents #16, #44, and #33 regarding falls and catheter care. | SS=D |
| Failed to complete discharge summary including recapitulation of stay and medication reconciliation for resident #55. | SS=D |
| Failed to provide necessary oral hygiene services to resident #4, resulting in poor oral hygiene. | SS=D |
| Failed to provide appropriate skin care to resident #26 to prevent irritation and worsening of skin condition related to urinary incontinence and shearing. | SS=D |
| Failed to provide adequate supervision and assistive devices to prevent accidents for residents #16, #26, #44, and failed to ensure safe drinking supplies for resident #14. | SS=E |
| Failed to maintain catheter tubing and urine collection bag off the floor for resident #33 and failed to provide proper perineal care for resident #4, increasing risk of urinary tract infection. | SS=D |
| Failed to maintain infection prevention and control including sanitary storage of respiratory and wound care equipment, and proper hand hygiene and glove use for residents #2, #13, #26, #40, and #49. | SS=F |
| Name | Title | Context |
|---|---|---|
| Staff G | Transferred resident #26 alone with hoyer lift despite care plan requiring 2 staff; failed to perform proper hand hygiene after pericare. | |
| Staff T | Licensed Nursing Staff | Used improper incontinence care technique wiping resident #4 back-to-front. |
| Staff D | Licensed Nursing Staff | Used improper incontinence care technique wiping resident #4 back-to-front and failed to offer oral care to resident #4. |
| Staff P | Direct Care Staff | Failed to offer oral care to resident #4 until prompted. |
| Staff Q | Direct Care Staff | Attempted to involve resident #46 in activities; assisted resident #4 with oral care. |
| Staff R | Direct Care Staff | Provided oral care to resident #4; reported resident's resistive behaviors. |
| Staff S | Direct Care Staff | Toileted resident #16 and transferred resident during inspection. |
| Staff L | Direct Care Staff | Described fall interventions for resident #44. |
| Staff N | Licensed Staff | Described fall interventions and proper CPAP facemask care. |
| Staff M | Direct Care Staff | Reported wound vac kept on floor for resident #49. |
| Administrative Staff A | Administrative Nursing Staff | Confirmed failures in care plan revisions, fall interventions, discharge summary completion, and infection control. |
| Administrative Staff B | Examined skin irritations on resident #26. | |
| Administrative Staff C | Administrative Nursing Staff | Confirmed resident #26 required 2 staff for transfer; examined skin irritations. |
| Description |
|---|
| Past noncompliance: no plan of correction required. |
| Past noncompliance: no plan of correction required. |
| Description | Severity |
|---|---|
| Failure to provide adequate supervision and/or assistive devices to prevent accidents, leading to resident elopement and injury. | SS=J |
| Name | Title | Context |
|---|---|---|
| Administrative Staff A | Provided information about the resident's elopement and wanderguard alarm status | |
| Administrative Nursing Staff B | Explained the incident and participated in interviews | |
| Licensed Nursing Staff C | Assisted resident outside, failed to notice resident missing during bed check, completed physical assessment after resident was found |
| Description | Severity |
|---|---|
| Residents' bathing preferences were not properly documented or reflected in care plans. | D |
| Environmental items needed correction including labeling of personal hygiene items. | E |
| Care plans for several residents were not individualized or up to date. | E |
| Medication administration errors occurred; staff required re-education on medication pass policy. | F |
| Residents with contractures required updated care plans and restorative services. | D |
| Timely delivery and temperature of food and drink items for room trays were inadequate. | D |
| Refrigerators and freezers lacked proper thermometers; expired or unlabeled food items were present. | F |
| Expired and undated medications were found and discarded; medication storage policies needed reinforcement. | F |
| Urinals and other resident care items were improperly stored. | E |
| Name | Title | Context |
|---|---|---|
| Markus Meyer | Administrator | Administrator who submitted the Plan of Correction |
| Description | Severity |
|---|---|
| Failure to ensure residents received preferred bathing choices. | SS=D |
| Failure to provide and maintain a sanitary, orderly, and comfortable interior in resident rooms and facility areas. | SS=E |
| Failure to develop and implement individualized comprehensive care plans related to bathing preferences and restorative services. | SS=E |
| Failure to ensure medication administration competency to prevent medication errors. | SS=F |
| Failure to ensure residents did not experience reduction in range of motion unless unavoidable. | SS=D |
| Failure to serve food that was palatable and at an appetizing temperature. | SS=D |
| Failure to maintain a clean and sanitary dietary department for food storage, preparation, and service. | SS=F |
| Failure to monitor expiration dates of medications and ensure safe storage of drugs and biologicals. | SS=F |
| Failure to provide proper infection control practices to prevent possible contamination. | SS=D |
| Name | Title | Context |
|---|---|---|
| Direct care staff G | Reported bathing schedules and food delivery issues | |
| Licensed nursing staff C | Verified care plan deficiencies and medication administration practices | |
| Administrative nursing staff B | Verified scheduling practices, medication storage, and expired medications | |
| Dietary staff M | Reported food temperature and sanitation issues | |
| Direct care staff J | Observed medication administration errors and IV kit storage | |
| Consultant staff F | Reported care plan policy and procedures | |
| Direct care staff N | Reported restorative services and range of motion exercises |
| Description | Severity |
|---|---|
| Most serious deficiency at an "F" level, widespread, constituting no actual harm but with potential for more than minimal harm that is not immediate jeopardy. | F |
| Name | Title | Context |
|---|---|---|
| Lacey Hunter | Licensure and Certification Enforcement Manager | Named as contact for questions concerning the information in the letter. |
| Description |
|---|
| Deficiency related to regulation 483.12(b)(1)&(2) |
| Deficiency related to regulation 483.25 |
| Deficiency related to regulation 483.25(f)(1) |
| Description | Severity |
|---|---|
| Deficiency F205, 'E' level deficiency indicating no actual harm with potential for more than minimal harm that is not immediate jeopardy. | E |
| Name | Title | Context |
|---|---|---|
| Caryl Gill | Complaint Coordinator | Named in relation to the survey findings and contact for questions concerning the information in the letter. |
| Description | Severity |
|---|---|
| Failed to provide residents and family members written notification of bed-hold policy upon hospital discharge. | SS=E |
| Failed to ensure timely treatment of an oral lesion for a resident, including lack of biopsy/removal and dentures provision. | SS=D |
| Failed to provide appropriate treatment and services for mental or psychosocial adjustment difficulties for a resident with mental health diagnoses. | SS=D |
| Name | Title | Context |
|---|---|---|
| Administrative nursing staff B | Provided list of residents discharged to hospital and reported on bed hold policy and oral lesion treatment efforts | |
| Social services staff L | Discussed oral lesion and denture issues with resident | |
| Administrative staff A | Reported on licensed social worker availability and counseling services | |
| Direct care staff D | Reported resident behavior and mental health observations | |
| Licensed nursing staff C | Reported on resident behavior and mental health treatment awareness | |
| Direct care staff E | Reported resident boredom and behavioral issues |
| Description | Severity |
|---|---|
| Failure to properly deliver and document the Center Bed-Hold Policy to residents and their DPOA/next of kin upon discharge/transfer/leave. | E |
| Failure to assess and address residents' dental needs, including proper nursing assessments and offering on-site dental services. | D |
| Failure to identify residents with PASRR II and complete referrals for mental health counseling and medication management as needed. | D |
| Description | Severity |
|---|---|
| Non-compliance with participation requirements constituting Immediate Jeopardy and Past Non-compliance for F223, CFR 483.13(b) and F225, CFR 483.13(c)(1)(ii). | Immediate Jeopardy |
| Name | Title | Context |
|---|---|---|
| Markus Meyer | Administrator | Named as facility administrator in the report. |
| Caryl Gill | Complaint Coordinator | Signed the letter as Complaint Coordinator. |
| Description | Severity |
|---|---|
| Failure to protect residents from verbal, sexual, physical, and mental abuse, corporal punishment, and involuntary seclusion. | Level L |
| Failure to investigate and report allegations of abuse in a timely manner and failure to prevent further potential abuse during the investigation. | Level L |
| Description | Severity |
|---|---|
| Failure to complete assessments and notify physicians on change in condition | D |
| Issues with mail delivery process and resident notification | C |
| Abuse/Neglect/Misappropriation policy violations and investigations | D |
| Incomplete reference and background checks for staff | D |
| Resident bathing preferences not properly documented or followed | D |
| Activity preferences and care plans not updated | D |
| Environmental deficiencies addressed | E |
| Care plans not updated with appropriate interventions | D |
| MDS assessments not properly completed | D |
| Comprehensive care plans not developed or reviewed | E |
| Care plan revisions not properly audited | D |
| Failure to properly document and notify physicians regarding bowel movements and medication adjustments | D |
| Kitchen sanitation issues including opened, unsecured, undated items | F |
| Medication regimen reviews not thoroughly conducted | D |
| Infection control practices and glucometer cleaning deficiencies | E |
| Environmental items needing repair and follow-up | E |
| QAPI process and committee oversight deficiencies | F |
| Resident funds not deposited in financial institution timely | F |
| Name | Title | Context |
|---|---|---|
| Shirley Boltz | Contact for Plan of Correction assistance | |
| Janrau | Administrator | Submitted the Plan of Correction |
| Irina Strakhova | Added and modified the Plan of Correction document |
| Description | Severity |
|---|---|
| Failure to timely notify physician and family of resident's change in condition resulting in hospitalization. | SS=D |
| Failure to ensure residents promptly received mail 6 days per week. | SS=C |
| Failure to thoroughly investigate and report allegations of abuse, neglect, and injuries of unknown origin. | SS=D |
| Failure to obtain reference checks prior to employment for certain staff. | — |
| Failure to provide bathing preferences and frequency for residents. | SS=D |
| Failure to provide individualized ongoing activity programs for residents. | SS=D |
| Environmental maintenance issues including damaged walls, floors, doors, and furniture creating unsanitary and unsafe conditions. | SS=D |
| Failure to complete comprehensive assessments including care area assessments for residents. | SS=D |
| Failure to accurately complete Minimum Data Set (MDS) assessments for care planning. | SS=D |
| Failure to develop comprehensive care plans addressing hydration, side rails, constipation, range of motion, activities, and urinary incontinence. | SS=D |
| Failure to provide necessary care and services to maintain highest practicable well-being including nursing assessment, monitoring, and treatment. | SS=D |
| Failure to provide necessary services to maintain good grooming and personal hygiene. | SS=D |
| Failure to provide treatment and services to promote healing and prevent pressure ulcers. | SS=D |
| Failure to provide appropriate treatment and services to prevent urinary tract infections and restore bladder function. | SS=D |
| Failure to provide restorative services to increase or maintain range of motion for residents with contractures. | SS=D |
| Failure to provide adequate supervision to prevent accidents for a resident with poor safety awareness and history of falls. | SS=D |
| Failure to provide sufficient fluid intake to maintain proper hydration for a dependent resident. | SS=D |
| Failure to monitor drug regimen for irregularities including failure to notify physician of low pulse readings related to cardiac medication. | SS=D |
| Failure to maintain sanitary conditions in food storage, preparation, and serving areas. | SS=E |
| Failure to follow infection control practices including proper cleaning of glucometer, resident care equipment, and hand hygiene. | SS=E |
| Failure to maintain a safe, functional, sanitary, and comfortable environment in laundry and clean utility rooms. | SS=D |
| Failure to maintain an effective quality assessment and assurance committee to identify and correct quality deficiencies. | SS=F |
| Name | Title | Context |
|---|---|---|
| Staff K | Direct Care Staff | Reported cleaning glucometer without proper 2 minute wet time; failed to push resident's overbed table next to bed. |
| Staff N | Licensed Nurse | Reported resident had pressure ulcers; failed to document low pulse notifications; reported resident's nails needed trimming. |
| Staff P | Direct Care Staff | Reported resident needed repositioning and incontinent care every 2 hours; failed to offer fluids and reposition timely. |
| Staff T | Direct Care Staff | Reported resident needed repositioning every 2 hours; failed to offer fluids timely. |
| Staff L | Direct Care Staff | Failed to offer fluids timely; failed to reposition resident timely. |
| Staff F | Activity Staff | Reported resident did not have individualized activity program; failed to plan 1:1 activities. |
| Staff E | Social Services Staff | Reported family concerns about resident's condition and feeding. |
| Staff AA | Licensed Nurse | Reported resident did not receive ordered nausea medication; verified lack of activity instructions. |
| Staff C | Administrative Nursing Staff | Reported failure to timely notify physician; verified lack of care plan revisions; acknowledged infection control failures. |
| Staff O | Administrative Nursing Staff | Reported failure to complete care area assessments; verified lack of restorative program; reported failure to monitor voiding diary. |
| Staff M | Licensed Nurse | Reported resident needed toileting and repositioning every 2 hours; reported failure to monitor bowel movements. |
| Staff B | Administrative Staff | Reported facility failed to identify quality concerns and develop corrective plans. |
| Staff G | Dietary Staff | Reported food items in freezer lacked dates; acknowledged unsanitary kitchen conditions. |
| Staff X | Housekeeping Staff | Failed to change gloves after cleaning toilet before touching keys. |
| Description |
|---|
| Deficiency related to regulation 483.13(c)(1)(ii)-(iii), (c)(2) - (4) |
| Deficiency related to regulation 483.25 |
| Deficiency related to regulation 483.25(h) |
| Description | Severity |
|---|---|
| Deficiencies cited at 'D' level constituting no actual harm with potential for more than minimal harm that is not immediate jeopardy. | D |
| Name | Title | Context |
|---|---|---|
| Mary Jane Kennedy | Complaint Coordinator | Named as contact and signatory related to the survey findings and plan of correction. |
| Description | Severity |
|---|---|
| Staff members were trained on elopement procedures and reporting suspected abuse, neglect, or exploitation. | D |
| A focus audit was conducted to identify residents at risk for elopement and ensure care plans and sensors were updated accordingly. | D |
| A focus audit was conducted on residents with wounds to assure wound care protocol and assessments were followed. | D |
| The resident found outside without supervision was assessed for elopement risk and appropriate measures were implemented. | D |
| Description | Severity |
|---|---|
| Failure to thoroughly investigate and report potential neglect related to a diabetic foot ulcer in resident #1. | SS=D |
| Failure to thoroughly investigate and report potential neglect related to elopement of resident #2. | SS=D |
| Failure to provide necessary care and services to maintain highest practicable well-being for residents #1 and #2 related to wound care and elopement. | SS=D |
| Failure to ensure resident environment free of accident hazards and provide adequate supervision to prevent resident #2 from exiting the building unattended. | SS=D |
| Description |
|---|
| Deficiency related to regulation 483.13(a) |
| Deficiency related to regulation 483.15(b) |
| Deficiency related to regulation 483.15(h)(2) |
| Deficiency related to regulation 483.20(d), 483.20(k)(1) |
| Deficiency related to regulation 483.25(c) |
| Deficiency related to regulation 483.25(h) |
| Deficiency related to regulation 483.25(m)(1) |
| Deficiency related to regulation 483.35(i) |
| Deficiency related to regulation 483.70(h) |
| Deficiency related to regulation 483.75(l)(1) |
| Description | Severity |
|---|---|
| Resident #31 monitored to ensure restraint use does not exceed 2 hours; physician's order obtained; care plans updated. | D |
| Residents interviewed for bathing schedule preferences; care plans updated accordingly. | D |
| Environmental maintenance including cleaning, repainting, tile replacement, and repairs in resident areas. | E |
| Care plans updated for restraint devices; interdisciplinary team reviews care plans quarterly. | D |
| Residents repositioned every two hours; staff educated on pressure reduction techniques. | D |
| Fall prevention measures including mattress replacement and staff education on fall documentation. | D |
| Staff involved in medication errors re-educated; competencies conducted quarterly. | D |
| Food safety improvements including covering, dating, labeling food items and cleaning schedules. | F |
| Dish room cove base and tiles replaced; ceiling light covers replaced; janitor closet mop sink cleaned. | E |
| Staff educated on documentation of care and use of ROM and splints; documentation monitored weekly. | D |
| Description | Severity |
|---|---|
| Most serious deficiency at an 'F' level, widespread, constituting no actual harm with potential for more than minimal harm that is not immediate jeopardy. | F |
| Name | Title | Context |
|---|---|---|
| Irina Strakhova | Enforcement Coordinator | Author of the enforcement letter |
| Robin Saffle | Administrator | Facility administrator named in the report |
| Description | Severity |
|---|---|
| Failure to ensure physical restraint was used only as medically necessary with physician's order and released every 2 hours. | SS=D |
| Failure to ensure residents received the right to choose the frequency of bathing. | SS=D |
| Failure to provide housekeeping and maintenance services to maintain a sanitary and comfortable interior on multiple hallways. | SS=E |
| Failure to develop a comprehensive care plan including instructions for physical restraint release schedule. | SS=D |
| Failure to prevent development and promote healing of a facility acquired pressure ulcer and failure to provide timely position changes. | SS=D |
| Failure to ensure resident environment remained free from accident hazards related to floor/fall mat and bed height. | SS=D |
| Failure to ensure freedom from medication errors; medication error rate was 12% involving 3 residents. | SS=F |
| Failure to maintain a clean and sanitary food storage, preparation, and service environment. | SS=E |
| Failure to maintain a sanitary and comfortable environment including broken tiles, stains, peeling wallpaper, and unclean sinks. | SS=D |
| Failure to maintain complete and accurate clinical records related to range of motion services provided. | SS=D |
| Name | Title | Context |
|---|---|---|
| Staff L | Reported restraint use and assisted resident #31 with restraint application and transfer | |
| Staff I | Reported restraint use and assisted resident #31 with restraint application and transfer | |
| Staff M | Licensed nursing staff | Confirmed use of lap devices for positioning and restraint removal schedule |
| Staff B | Administrative nursing staff | Confirmed lack of physician order for restraint and care plan instructions |
| Staff D | Administrative nursing staff | Reported restraint release schedule and care plan deficiencies |
| Staff H | Direct care staff | Reported bathing schedule and restraint application |
| Staff J | Direct care staff | Reported bathing schedule and restraint application |
| Staff K | Direct care staff | Reported bathing schedule and restraint application |
| Staff G | Social service staff | Reported bathing schedule and restraint application |
| Staff U | Licensed staff | Administered incorrect insulin doses and medication |
| Staff T | Direct care staff | Administered wrong medication to resident #60 |
| Staff E | Dietary staff | Reported food storage and sanitation issues |
| Staff F | Maintenance staff | Reported sanitation issues and maintenance concerns |
| Staff N | Housekeeping staff | Reported sanitation issues and maintenance concerns |
| Staff O | Dietary staff | Reported kitchen sanitation issues |
| Staff Z | Direct care staff | Reported restorative exercise practices |
| Description | Severity |
|---|---|
| Most serious deficiency found was an 'E' level deficiency, pattern, with no harm but potential for more than minimal harm that is not immediate jeopardy. | E |
| Name | Title | Context |
|---|---|---|
| Robin Saffle | Administrator | Named as facility administrator in the report. |
| Brenda McNorton | Director of Fire Prevention Division | Contact for Informal Dispute Resolution process. |
| Irina Strakhova | Enforcement Coordinator | Signed the report as Enforcement Coordinator. |
| Description |
|---|
| Deficiency with ID prefix F0309 related to regulation 483.25 |
| Deficiency with ID prefix F0329 related to regulation 483.25(l) |
| Deficiency with ID prefix F0425 related to regulation 483.60(a),(b) |
| Description | Severity |
|---|---|
| Physician orders of all new admissions were not correctly entered into the electronic medical record and implemented by staff. | D |
| Inadequate review and documentation of behaviors for residents receiving psychoactive medications. | D |
| Medications were not always ordered correctly or present in the facility. | D |
| Description | Severity |
|---|---|
| Failure to follow physician orders for daily weights and treatment of feeding tube insertion site for residents #1 and #2. | SS=D |
| Failure to identify targeted behaviors for psychoactive medications and lack of routine behavior monitoring for residents #2, #5, and #8. | SS=D |
| Failure to ensure timely acquisition and administration of medications for residents #2 and #8. | SS=D |
| Name | Title | Context |
|---|---|---|
| Administrative Nurse B | Administrative Nurse | Interviewed regarding failure to follow physician orders and medication acquisition issues |
| APRN A | Advanced Practice Registered Nurse | Gave new orders for resident #1 including daily weights |
| Description | Severity |
|---|---|
| Failure to conduct initial and periodic comprehensive assessments for each resident's functional capacity and update care plans accordingly. | D |
| Failure to assess and monitor residents' dialysis shunts following dialysis treatment for complications. | D |
| Failure to identify and monitor specific targeted behaviors/indications for residents on psychotropic medications and evaluate medication effectiveness and necessity. | E |
| Failure to ensure pharmacist identification and review of targeted behaviors/indications for residents on psychotropic medications and evaluate medication effectiveness and necessity. | E |
| Description | Severity |
|---|---|
| Failure to conduct comprehensive assessments of cognition, urinary incontinence, and ADLs for some residents, including inadequate Care Area Assessments (CAAs). | SS=D |
| Failure to assess and monitor a resident for complications upon return from dialysis treatment. | SS=D |
| Failure to identify and monitor specific behaviors related to psychotropic medications for 9 of 10 sampled residents. | SS=E |
| Pharmacist failed to report irregularities related to lack of indications for use or targeted behaviors for psychoactive medications for multiple residents. | SS=E |
| Name | Title | Context |
|---|---|---|
| Consultant M | Pharmacist Consultant | Reported being new to the facility and reviewed psychoactive medications and lab results, but had limited discussion on monitoring behaviors or care planning. |
| Consultant N | Previous Pharmacist Consultant | Reported facility had a good process for monitoring psychoactive medications and worked on reducing psychotropic medication use. |
| Administrative nurse staff A | Reported expectations for behavior monitoring forms and documentation in nurse, social service, and activity notes. | |
| Administrative Nurse I | Reported expectations for care plans to include typical behaviors monitored, side effects, and non-pharmacological interventions. | |
| Licensed nurse D | Reported expectations that direct care staff report behaviors and documented that direct care staff should document behaviors in ADL charting. | |
| Direct care staff O | Reported lack of knowledge of medications and behaviors to monitor, would report changes to nurse. | |
| Direct care staff C | Reported not monitoring residents for side effects or behaviors, stating it was the nurses and CMA's job. | |
| Direct care staff L | Lacked knowledge of specific behaviors to monitor for a resident. | |
| Direct care staff J | Reported monitoring for drowsiness and alertness but not documenting behaviors when residents became combative. | |
| Direct care staff Q | Reported monitoring behaviors in old computer system and reporting to nurse or MDS coordinator. | |
| Licensed nurse R | Reported resident had no recent behaviors but used to steal cigarettes. |
| Description |
|---|
| Deficiency related to regulation 483.20(d), 483.20(k)(1) |
| Deficiency related to regulation 483.25(h) |
| Description | Severity |
|---|---|
| Failure to develop comprehensive care plans including goals and timetables for personal alarm use. | D |
| Failure to provide an environment free of accident hazards with adequate supervision and assistive devices to prevent accidents. | G |
| Name | Title | Context |
|---|---|---|
| Kevin Crowley | Administrator | Submitted the Plan of Correction |
| Description | Severity |
|---|---|
| Failed to develop a comprehensive care plan including goals and timetables for a resident's personal alarm use. | SS=D |
| Failed to ensure adequate supervision and assistive devices to prevent accidents for two residents, resulting in a fractured hip and multiple elopements. | SS=G |
| Name | Title | Context |
|---|---|---|
| Licensed administrative staff B | Provided statements regarding resident falls and elopement incidents | |
| Direct care staff D | Reported resident fall incident and alarm use | |
| Licensed staff C | Reported on alarm use and supervision during resident fall | |
| Licensed staff E | Verified alarm use and resident supervision details | |
| Direct care staff F | Described resident transfer and alarm use | |
| Direct care staff G | Described alarm use on resident | |
| Administrative staff A | Reported on facility policies and elopement risk interventions |
| Description |
|---|
| Deficiency referenced by tag F0000 |
| Deficiency referenced by tag F223-L |
| Deficiency referenced by tag F225-L |
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