Occupancy rate
61%
16% lower than the state averagethe state average: 72%
Primarily long-term care, limited rehab
Most residents stay long-term, while a smaller portion are admitted for short-term rehab.
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Assisted Living in USA
CMS overall rating
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Durham-Hensley Health and Rehabilitation
Assisted Living in USA
CMS overall rating
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Durham-Hensley Health and Rehabilitation
Durham-hensley Health and Rehabilitation provides individualized long-term care in a comfortable and friendly environment. The facility offers physical, speech, and occupational therapies, as well as respiratory therapy services. It is family owned and operated, ensuring a commitment to compassionate care for all residents.
Quality ratings
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Nursing care per resident
This shows how many total hours of nursing staff time are available per resident each day. Higher numbers usually mean more staff support.
Capacity and availability
Smaller home
May offer a more intimate, personalized care environment.
Total beds
76
This home usually has limited availability
Occupancy is moderate, suggesting balanced demand.
Occupancy rate
85.3%
Residents per day (avg)
65
Occupancy rate
85.3%
Residents per day (avg)
65
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Long-term residence
Daily assistance
Occasional rehab needs
Breakdown by payment type
Medicare
17% of new residents, usually for short-term rehab.
Typical stay
1 - 2 months
Private pay
63% of new residents, often for short stays.
Typical stay
1 - 2 months
Medicaid
20% of new residents, often for long-term daily care.
Typical stay
6 - 7 months
Finances and operations
Privately-owned community
Operated by a business corporation.
Home revenue
$9.2M
Profit
$771.2K
Privately-owned community
Operated by a business corporation.
Home revenue
$9,164,518.00
Profit
$771,225.00
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$3.1M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$5.3M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$8.4M
76-bed community
A larger shared setting that may offer more common spaces and organized community services.
33 years in operation
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
About this community
Occupancy
16% lower than the state averageOccupied beds
46 / 76
Facility TypeNursing Home
StatusLicensed
IssuanceJuly 1, 1992
CountyKnox
License Number00000310
CMS Certification Number445478
AccreditationsThe Joint Commission Gold Seal
Durham-Hensley Health and Rehabilitation is administrated by Kathie Ball.
Owner NameKDM, Inc
Rehabilitation Services
Respite Care
Short-Term Rehab
Nursing Services
Licensed Nurses/CNAs
Physical Therapy
Speech Therapy
Occupational Therapy
Respiratory Therapy
Wound Care
Restorative Program
Respite Services
Pharmacy Services
Mental Health Services
Specific ProgramsPhysical Therapy, Speech Therapy, Occupational Therapy, Respiratory Therapy, Wound Care, Restorative Program, Respite Services, Pharmacy Services, Mental Health Services
Food DescriptionA daily menu is provided, plus alternative selections.
Residents information
Stay stats
Average length of stay
492 days
Total residents
73
Total admissions (2024)
23
Total discharges (2024)
30
Discharges
- To hospital 13
- To Private Residence or Home 3
Demographics
GENDER
- Female Residents 72.6%
- Male Residents 27.4%
AGE DISTRIBUTION
- Under 60 1.4%
- 60-64 1.4%
- 65-69 1.4%
- 70-74 8.2%
- 75-79 16.4%
- 80-84 17.8%
- 85-89 27.4%
- 90 or more 26%
ETHNICITY
Inspection History
In Tennessee, the Department of Health, Division of Health Care Facilities performs unannounced inspections and investigations to ensure facilities provide high-quality resident care.
Tennessee average: 9 complaint visits
Latest inspection
Date
August 23, 2023
0
enforcement actions
No actions on recordPenalties or interventions imposed by state regulators when facilities do not comply with quality, safety, or regulatory standards.
Health Inspection History
Inspections
Total health inspections
2
State average N/A
Last Health inspection on Aug 2023
Total health citations
9
State average N/A
Citations per inspection
4.5
State average N/A
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
All 9 citations resulted from standard inspections.
Breakdown of citation severity (last 3 years)
Critical Health citations
0
0
In line with State averageState average: N/A
Serious Health citations
0
0
In line with State averageState average: N/A
0 critical citations
0 serious citations
9 moderate citations
0 minor citations
Citations history (last 3 years)
Infection Control moderate citation
Issues related to preventing and controlling infections, including hygiene practices and safety protocols.
Aug 23, 2023
Issues related to preventing and controlling infections, including hygiene practices and safety protocols.
Aug 23, 2023
Corrected
Nutrition moderate citation
Issues related to food quality, meal service, and resident's nutritional needs.
Aug 23, 2023
Issues related to food quality, meal service, and resident's nutritional needs.
Aug 23, 2023
Corrected
Pharmacy moderate citation
Issues related to medication management, including how drugs are stored, administered, and monitored.
Aug 23, 2023
Issues related to medication management, including how drugs are stored, administered, and monitored.
Aug 23, 2023
Corrected
Quality of Care moderate citation
Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs.
Aug 23, 2023
Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs.
Aug 23, 2023
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Compare Assisted Living around Usa The information below is reported by the Tennessee Department of Health, Division of Health Care Facilities.
Filter by care type
Durham-Hensley Health and Rehabilitation
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Chuckey
75
-
-
Anton’s Assisted Living
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Boerne
10
-
-
Job Haines Home
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
HC
Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.
HC
Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
RC
Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision.
Bloomfield
40
85
Studio / 1 Bed / Private / Semi-Private Rooms
Village Care Homes Assisted Living – Stephen F Austin
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Conroe
16
27
Private / Semi-Private Suite
Countryside Manor Assisted Living
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Conroe
12
8
-
Places of interest near Durham-Hensley Health and Rehabilitation
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55 Nursing Home Road, Chuckey, TN 37641
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Staffing Data (Q2 2025)
This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.
Total staff
140
Employees
69
Contractors
71
Staff to resident ratio
2.09:1
0% compared with State averageState average ratio: 0:0
Avg staff/day
35
Average shift
8.3 hours
0% compared with State averageState average: 0 hours
Total staff hours (quarter)
26,495
Nursing staff breakdown
Registered Nurse
Manages medical care and health needs.
Total count
11
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.2 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.2 hoursThis role is partially covered by contractors.
Licensed Practical Nurse
Assists with medical care and medications.
Total count
33
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
10.5 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
10.5 hoursThis role is partially covered by contractors.
Certified Nursing Assistant
Helps with daily care and mobility.
Total count
51
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.3 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.3 hoursThis role is partially covered by contractors.
Contractor staffing
Total hours from contractors
15.8%
4,179 contractor hours this quarter
Licensed Practical Nurse: 25
Certified Nursing Assistant: 16
Respiratory Therapy Technician: 6
Physical Therapy Assistant: 4
Qualified Social Worker: 4
Qualified Activities Professional: 4
Speech Language Pathologist: 2
Occupational Therapy Aide: 2
Physical Therapy Aide: 2
Registered Nurse: 1
Clinical Nurse Specialist: 1
Other Physician: 1
Feeding Assistant: 1
Medical Director: 1
Occupational Therapy Assistant: 1
Staff by category
| Certified Nursing Assistant | 35 | 16 | 51 | 11,869 | 91 | 100% | 9.3 |
| Licensed Practical Nurse | 8 | 25 | 33 | 3,597 | 91 | 100% | 10.5 |
| Registered Nurse | 10 | 1 | 11 | 1,479 | 89 | 98% | 7.2 |
| RN Director of Nursing | 5 | 0 | 5 | 1,311 | 66 | 73% | 7.6 |
| Occupational Therapy Aide | 2 | 2 | 4 | 1,155 | 79 | 87% | 8.2 |
| Administrator | 2 | 0 | 2 | 958 | 64 | 70% | 7.8 |
| Clinical Nurse Specialist | 2 | 1 | 3 | 898 | 60 | 66% | 8 |
| Speech Language Pathologist | 0 | 2 | 2 | 821 | 64 | 70% | 6.8 |
| Mental Health Service Worker | 1 | 0 | 1 | 527 | 60 | 66% | 8.8 |
| Qualified Activities Professional | 0 | 4 | 4 | 522 | 65 | 71% | 7.2 |
| Dietitian | 1 | 0 | 1 | 514 | 63 | 69% | 8.2 |
| Other Dietary Services Staff | 1 | 0 | 1 | 510 | 61 | 67% | 8.4 |
| Nurse Practitioner | 1 | 0 | 1 | 484 | 59 | 65% | 8.2 |
| Physical Therapy Aide | 0 | 2 | 2 | 480 | 63 | 69% | 7.6 |
| Qualified Social Worker | 0 | 4 | 4 | 341 | 69 | 76% | 4.4 |
| Dental Services Staff | 1 | 0 | 1 | 283 | 64 | 70% | 4.4 |
| Physical Therapy Assistant | 0 | 4 | 4 | 260 | 79 | 87% | 3.1 |
| Respiratory Therapy Technician | 0 | 6 | 6 | 236 | 72 | 79% | 3 |
| Other Physician | 0 | 1 | 1 | 104 | 13 | 14% | 8 |
| Feeding Assistant | 0 | 1 | 1 | 92 | 23 | 25% | 4 |
| Medical Director | 0 | 1 | 1 | 30 | 10 | 11% | 3 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 27 | 5 | 5% | 5.3 |
51 Certified Nursing Assistant
% of Days
100%
33 Licensed Practical Nurse
% of Days
100%
11 Registered Nurse
% of Days
98%
5 RN Director of Nursing
% of Days
73%
4 Occupational Therapy Aide
% of Days
87%
2 Administrator
% of Days
70%
3 Clinical Nurse Specialist
% of Days
66%
2 Speech Language Pathologist
% of Days
70%
1 Mental Health Service Worker
% of Days
66%
4 Qualified Activities Professional
% of Days
71%
1 Dietitian
% of Days
69%
1 Other Dietary Services Staff
% of Days
67%
1 Nurse Practitioner
% of Days
65%
2 Physical Therapy Aide
% of Days
69%
4 Qualified Social Worker
% of Days
76%
1 Dental Services Staff
% of Days
70%
4 Physical Therapy Assistant
% of Days
87%
6 Respiratory Therapy Technician
% of Days
79%
1 Other Physician
% of Days
14%
1 Feeding Assistant
% of Days
25%
1 Medical Director
% of Days
11%
1 Occupational Therapy Assistant
% of Days
5%
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total census
67 residents
Residents by payment source
Medicare
5 residents (7.5%)
Medicaid
34 residents (50.7%)
Private pay or other
28 residents (41.8%)
Programs & Services
Residents' Group
Residents meet regularly to discuss policies, care quality, and activities
Active Resident Council
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
16.8
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
16.8
60% worse than State averageState average: 10.5
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
31.1
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
31.1
59% worse than State averageState average: 19.5
Long-stay resident measures
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
23.4%
Percent of long-stay residents whose need for help with daily activities has increased
23.4%
46% worse than State averageState average: 16.0%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
43.3%
Percent of long-stay residents whose ability to move independently worsened
43.3%
99% worse than State averageState average: 21.7%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
26.6%
Percent of low risk long-stay residents who lose control of their bowels or bladder
26.6%
28% worse than State averageState average: 20.7%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
2.7%
Percent of long-stay residents experiencing one or more falls with major injury
2.7%
25% better than State averageState average: 3.7%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
4.8%
Percent of long-stay high risk residents with pressure ulcers
4.8%
12% better than State averageState average: 5.4%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
8.3%
Percent of long-stay residents with a urinary tract infection
8.3%
303% worse than State averageState average: 2.1%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
9.9%
Percent of long-stay residents who lose too much weight
9.9%
57% worse than State averageState average: 6.3%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
21.2%
Percent of long-stay residents who have depressive symptoms
21.2%
93% worse than State averageState average: 11.0%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
16.4%
Percent of long-stay residents who received an antipsychotic medication
16.4%
In line with State averageState average: 16.5%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
11% better than State averageState average: 89.9%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
6% better than State averageState average: 94.5%
Short-stay resident measures
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
26% better than State averageState average: 79.7%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
2.2%
Percent of short-stay residents who newly received an antipsychotic medication
2.2%
29% worse than State averageState average: 1.7%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
99.0%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
99.0%
24% better than State averageState average: 79.8%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Financial Trends
Historical financial and operational data for Durham-Hensley Health and Rehabilitation based on CMS SNF Cost Reports.
Occupancy Rate
85.3%
↑ 14.7pp vs 2022
Net Income
$771,225
↑ ~$817K vs 2022
Total Payroll
$4,310,242
↑ ~$286K vs 2022
Profit Margin
9.0%
↑ 9.6pp vs 2022
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