Total health inspections
3
Massachusetts average 4.5
Last Health inspection on Jul 2025
Mostly short-term rehab stays
Most residents typically stay for a few weeks or months before returning home or moving on.
East Longmeadow Memory Care Assisted Living
Assisted Living Home
East Longmeadow Memory Care Assisted Living
Assisted Living Home
Overview of East Longmeadow Memory Care Assisted Living
East Longmeadow Memory Care Assisted Living residence unfolds as a beautifully renovated haven in Massachusetts, devoted to providing unwavering care day after day. With its intimate setting of 20 specialized memory care units, this community stands as a testament to the art of holistic memory care, embracing residents within an engaging and inclusive environment. Skilled nursing and rehabilitation services stand poised to provide short-term care and support, while specialist memory care ensures personalized attention that honors each resident’s unique journey. Convenient local transportation stands ready to whisk residents away to appointments, ensuring seamless access to essential services.
The home boasts a vibrant tapestry of enriching activities, ranging from the creative allure of arts and crafts to invigorating exercise classes, captivating movies, therapeutic encounters, and intergenerational connections that foster profound bonds. As residents gather around the dining table, it is not just sustenance they savor, but a harmonious blend of nutrition and culinary delight, tailored to their individual preferences. With their steadfast commitment to fostering a genuine sense of belonging, this not-for-profit community offers a transparent experience, accompanied by a one-time assessment fee that underscores their unwavering dedication to the well-being and happiness of every resident.
Quality ratings
Official CMS rating based on health inspections, staffing and quality measures.
Official CMS rating based on deficiencies found during state health inspections.
Official CMS rating based on nurse staffing hours per resident per day.
Official CMS rating based on clinical outcomes for residents.
Nursing care per resident
Average daily nursing hours per resident (adjusted for acuity). Higher values indicate more nursing time per resident.
Capacity and availability
Smaller home
May offer a more intimate, personalized care environment.
Total beds
20
This home is often near full
That suggests steady demand, but availability may be limited.
Occupancy rate
96.5%
Residents per day (avg)
126
Occupancy rate
96.5%
Residents per day (avg)
126
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Short stays
Recovery
Medicare-covered care
Breakdown by payment type
Medicare
57% of new residents, usually for short-term rehab.
Typical stay
20 days
Private pay
33% of new residents, often for short stays.
Typical stay
1 - 2 months
Medicaid
10% of new residents, often for long-term daily care.
Typical stay
1 - 2 years
Finances and operations
Voluntary non-profit home
Other
Home revenue
$29.0M
Operating deficit
-$1.1M
Voluntary non-profit home
Other
Home revenue
$29,028,702.00
Operating deficit
$-1,077,954.00
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$7.3M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$22.8M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$30.1M
20-bed community
A smaller, more intimate setting that may offer a quieter environment and closer staff-resident interactions.
Walk Score: 20 / 100
Car-dependent. Most errands require a car, with limited nearby walkable options.
About this community
Ownership & operating entity
Nonprofit ownership:
No
Type Of Units
Special Care
20 units
Total beds
20 units
Care Services
Nursing Services
Rehabilitation Services
Memory Care
Skilled Nursing
Licensed Nurses/CNAs
All Levels of Care
Additional Policies & Features
Continuing Care Retirement Community (CCRC)
Programs & Activities
Specific Programs
Memory Care, Skilled Nursing and Rehabilitation, Events
Dining & Nutrition
Food Description
All-Inclusive Memory Care with meals provided.
Meals Included
Yes
Compare Assisted Living around Springfield
The information below is reported by the Massachusetts Executive Office of Elder Affairs and Department of Public Health.
East Longmeadow Memory Care Assisted Living
-24%
-2%
+18%
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
East Longmeadow
131
No
20
MARCUS, MICHAEL
96.5%
$28,920,310.00
$7,338,968.00
25.4%
126.30
3.8427
1
30
-24%-2%+18%
Heritage Woods
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
MC
Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.
RC
Respite Care
Agawam
109
No
21
-
-
-
-
-
-
-
-
-
-
-
Mason Wright
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
Springfield (Six Corners)
90
No
82
-
-
-
-
-
-
-
-
-
-
-
Ellen Rice Rest Home
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
Springfield (Forest Park)
-
No
60
-
-
-
-
-
-
-
-
-
-
-
Protected: Prosper at Monastery Height
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
-
-
No
20
-
-
-
-
-
-
-
-
-
-
-
East Longmeadow Memory Care Assisted Living
Type of care:
SNF
AL
Community:
East Longmeadow
Bed Count:
131
Pets Allowed:
No
Operator:
MARCUS, MICHAEL
CCN:
225331
Occupancy:
96.5%
Home Revenue:
$28,920,310.00
Payroll Costs:
$7,338,968.00
Payroll %:
25.4%
Avg Residents/Day:
126.30
Overall Rating:
Adj Nurse Hours:
3.8427
Health Insp Rating:
Staffing Rating:
QM Rating:
Number of Fines:
1
Citations:
30
RN share vs State Avg:
-24%
-24%
Staffing vs State Avg:
-2%
-2%
Occupancy vs State Avg:
+18%
+18%Places of interest near East Longmeadow Memory Care Assisted Living
1.2 miles from city center — 4.79 miles to nearest hospital (Mercy Medical Center)
305C Maple St, East Longmeadow, MA 01028
Calculate Travel Distance to East Longmeadow Memory Care Assisted Living
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Staffing Data
Source: CMS Payroll-Based Journal (Q2 2025)
204
Total Staff
174
Employees
30
Contractors
52,915
Total Hours (Quarter)
76
Avg Staff/Day
7.7
Avg Shift (hrs)
Nursing Staff Breakdown
| Role ⓘ | Count ⓘ | Avg Shift (hrs) ⓘ | Uses Contractors? ⓘ |
|---|---|---|---|
| Registered Nurse | 20 | 8.8 | Yes |
| Licensed Practical Nurse | 24 | 8.3 | Yes |
| Certified Nursing Assistant | 106 | 7.4 | No |
Staff by Category
Administration ⓘ
1 staff
7.8hs shift avg
Nursing Staff ⓘ
153 staff
7.7hs shift avg
Physicians & Practitioners ⓘ
7 staff
8.5hs shift avg
Therapy Services ⓘ
21 staff
6.5hs shift avg
Activities & Recreation ⓘ
0 staff
0hs shift avg
Social Services ⓘ
3 staff
7.5hs shift avg
Dietary Services ⓘ
16 staff
7hs shift avg
Other Services ⓘ
3 staff
7.9hs shift avg
Contractor Analysis
9.7%
of total hours from contractors
5,152 contractor hours this quarter
Licensed Practical Nurse: 4
Speech Language Pathologist: 2
Registered Nurse: 3
Qualified Social Worker: 3
Respiratory Therapy Technician: 7
Physical Therapy Assistant: 7
Physical Therapy Aide: 4
| Role ⓘ | Employees ⓘ | Contractors ⓘ | Total Staff ⓘ | Total Hours ⓘ | Days Worked ⓘ | % of Days ⓘ | Avg Shift (hrs) ⓘ |
|---|---|---|---|---|---|---|---|
| Certified Nursing Assistant | 106 | 0 | 106 | 27,385 | 91 | 100% | 7.4 |
| Licensed Practical Nurse | 20 | 4 | 24 | 7,350 | 91 | 100% | 8.3 |
| Registered Nurse | 17 | 3 | 20 | 4,344 | 91 | 100% | 8.8 |
| Clinical Nurse Specialist | 6 | 0 | 6 | 3,578 | 88 | 97% | 8.6 |
| Other Dietary Services Staff | 14 | 0 | 14 | 1,940 | 91 | 100% | 6.6 |
| RN Director of Nursing | 3 | 0 | 3 | 1,356 | 67 | 74% | 7.4 |
| Mental Health Service Worker | 3 | 0 | 3 | 1,089 | 67 | 74% | 7.9 |
| Dietitian | 2 | 0 | 2 | 898 | 64 | 70% | 7.9 |
| Physical Therapy Assistant | 0 | 7 | 7 | 821 | 71 | 78% | 5.9 |
| Speech Language Pathologist | 0 | 2 | 2 | 804 | 76 | 84% | 7.2 |
| Physical Therapy Aide | 0 | 4 | 4 | 770 | 61 | 67% | 7.5 |
| Respiratory Therapy Technician | 0 | 7 | 7 | 679 | 70 | 77% | 6.2 |
| Qualified Social Worker | 0 | 3 | 3 | 521 | 64 | 70% | 7.5 |
| Nurse Practitioner | 1 | 0 | 1 | 512 | 64 | 70% | 8 |
| Administrator | 1 | 0 | 1 | 485 | 62 | 68% | 7.8 |
| Occupational Therapy Aide | 1 | 0 | 1 | 384 | 64 | 70% | 6 |
Health Inspection History
Inspections
Total health citations
30
Citations per inspection
10
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
All 30 citations resulted from standard inspections.
Breakdown of citation severity (last 3 years)
Critical Health citations
0
0
100% better than Massachusetts averageMassachusetts average: 0.3
Serious Health citations
0
0
100% better than Massachusetts averageMassachusetts average: 1.5
0 critical citations
0 serious citations
28 moderate citations
2 minor citations
Citations history (last 3 years)
Abuse/Neglect moderate citation
Jul 22, 2025
Corrected
Infection Control moderate citation
Jul 22, 2025
Corrected
Pharmacy moderate citation
Jul 22, 2025
Corrected
Quality of Care moderate citation
Jul 22, 2025
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Ownership: Non-Profit Corporation
Part of: Integritus Healthcare
Resident Census by Payment Source
129
Total Residents
Medicare
13
(10.1%)
ⓘ
Medicaid
63
(48.8%)
ⓘ
Private Pay/Other
53
(41.1%)
ⓘ
Specialized Care Beds
20
Total Specialty Beds
15.3%
of Bed Capacity
20
Alzheimer's / Dementia Beds ⓘ
15.3%
Programs & Services
Residents' Group
ⓘ
Family Engagement
Active councils help families stay involved in care decisions and facility operations.
Active
Resident Council
ⓘ
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
13.1
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
13.1
28% worse than Massachusetts averageMassachusetts average: 10.2
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
27.1
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
27.1
36% worse than Massachusetts averageMassachusetts average: 20.0
Long-stay resident measures
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
22.7%
Percent of long-stay residents whose need for help with daily activities has increased
22.7%
22% worse than Massachusetts averageMassachusetts average: 18.7%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
26.9%
Percent of long-stay residents whose ability to move independently worsened
26.9%
39% worse than Massachusetts averageMassachusetts average: 19.3%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
31.7%
Percent of low risk long-stay residents who lose control of their bowels or bladder
31.7%
43% worse than Massachusetts averageMassachusetts average: 22.1%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
2.3%
Percent of long-stay residents experiencing one or more falls with major injury
2.3%
37% better than Massachusetts averageMassachusetts average: 3.6%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
6.8%
Percent of long-stay high risk residents with pressure ulcers
6.8%
47% worse than Massachusetts averageMassachusetts average: 4.7%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
1.3%
Percent of long-stay residents with a urinary tract infection
1.3%
39% better than Massachusetts averageMassachusetts average: 2.1%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
6.8%
Percent of long-stay residents who lose too much weight
6.8%
32% worse than Massachusetts averageMassachusetts average: 5.2%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
11.7%
Percent of long-stay residents who have depressive symptoms
11.7%
10% worse than Massachusetts averageMassachusetts average: 10.7%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
17.6%
Percent of long-stay residents who received an antipsychotic medication
17.6%
13% better than Massachusetts averageMassachusetts average: 20.3%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
98.2%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
98.2%
7% better than Massachusetts averageMassachusetts average: 91.9%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
97.3%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
97.3%
In line with Massachusetts averageMassachusetts average: 94.8%
Short-stay resident measures
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
92.2%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
92.2%
20% better than Massachusetts averageMassachusetts average: 76.7%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
1.9%
Percent of short-stay residents who newly received an antipsychotic medication
1.9%
44% worse than Massachusetts averageMassachusetts average: 1.3%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
90.5%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
90.5%
16% better than Massachusetts averageMassachusetts average: 77.7%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Financial Trends
Historical financial and operational data for East Longmeadow Memory Care Assisted Living based on CMS SNF Cost Reports.
Occupancy Rate
96.5%
↑ 0.2pp vs 2022
Net Income
-$1,077,954
↑ ~$1.0M vs 2022
Total Payroll
$11,487,545
↓ ~$653K vs 2022
Profit Margin
-3.7%
↑ 3.8pp vs 2022
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