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Assisted Living in Springfield

CMS overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.

East Longmeadow Memory Care Assisted Living

Assisted Living in Springfield

CMS overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.

East Longmeadow Memory Care Assisted Living

305C Maple St, East Longmeadow, MA 01028 View map
Overview of East Longmeadow Memory Care Assisted Living

East Longmeadow Memory Care Assisted Living residence unfolds as a beautifully renovated haven in Massachusetts, devoted to providing unwavering care day after day. With its intimate setting of 20 specialized memory care units, this community stands as a testament to the art of holistic memory care, embracing residents within an engaging and inclusive environment. Skilled nursing and rehabilitation services stand poised to provide short-term care and support, while specialist memory care ensures personalized attention that honors each resident’s unique journey. Convenient local transportation stands ready to whisk residents away to appointments, ensuring seamless access to essential services.
The home boasts a vibrant tapestry of enriching activities, ranging from the creative allure of arts and crafts to invigorating exercise classes, captivating movies, therapeutic encounters, and intergenerational connections that foster profound bonds. As residents gather around the dining table, it is not just sustenance they savor, but a harmonious blend of nutrition and culinary delight, tailored to their individual preferences. With their steadfast commitment to fostering a genuine sense of belonging, this not-for-profit community offers a transparent experience, accompanied by a one-time assessment fee that underscores their unwavering dedication to the well-being and happiness of every resident.

(413) 525-6361

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
4/5
Massachusetts average: 3.2/5
Health Inspection Info Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
4/5
Massachusetts average: 3.0/5
Staffing Info Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
3/5
Massachusetts average: 3.4/5
Quality Measures Info Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
3/5
Massachusetts average: 3.3/5

Nursing care per resident

Info This shows how many total hours of nursing staff time are available per resident each day. Higher numbers usually mean more staff support.
3h 51m per day

This home provides 11% less nursing time per resident than the Massachusetts average.

Massachusetts average: 4h 18m per day

Capacity and availability

Smaller home

May offer a more intimate, personalized care environment.

Total beds 20

This home is often near full

That suggests steady demand, but availability may be limited.

Higher demand than most homes in Massachusetts
Occupancy rate 96.5%
Residents per day (avg) 126
Occupancy rate
96.5%
Residents per day (avg)
126

Who this home usually serves

TYPE OF STAY

Mostly short-term rehab stays

Most residents typically stay for a few weeks or months before returning home or moving on.

Might be optimal for
Short stays Recovery Medicare-covered care

Breakdown by payment type

Medicare

57% of new residents, usually for short-term rehab.

Typical stay 20 days

Private pay

33% of new residents, often for short stays.

Typical stay 1 - 2 months

Medicaid

10% of new residents, often for long-term daily care.

Typical stay 1 - 2 years

Finances and operations

Voluntary non-profit community
Home revenue
$29.0M
Operating deficit
-$1.1M
Voluntary non-profit community
Home revenue
$29,028,702.00
Operating deficit
$-1,077,954.00
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$7.3M
25.3% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$22.8M
Total costs $30.1M
Bed community size
20-bed community
A smaller, more intimate setting that may offer a quieter environment and closer staff-resident interactions.
Walk Score
Walk Score: 20 / 100
Car-dependent. Most errands require a car, with limited nearby walkable options.

About this community

Ownership & Operating Entity

Nonprofit OwnershipNo

Type Of Units

Special Care
20 units
Total beds
20 units

Therapy & Rehabilitation

1 service
Rehabilitation Services

Staffing & Medical

3 services
Nursing Services
Skilled Nursing
Licensed Nurses/CNAs

Additional Services

1 service
Skilled Nursing And Rehabilitation

Additional Policies & Features

Continuing Care Retirement Community (CCRC)

Amenities & Lifestyle

0 amenities
Specific ProgramsMemory Care, Skilled Nursing and Rehabilitation, Events

Dining & Nutrition

Food DescriptionAll-Inclusive Memory Care with meals provided.
Meals IncludedYes
Contact East Longmeadow Memory Care Assisted Living

Health Inspection History

Inspections
Total health inspections 3

Massachusetts average 4.5


Last Health inspection on Jul 2025

Total health citations 30

Massachusetts average 32.7

Citations per inspection
10

Massachusetts average 7.24


Health citations are formal notices following inspections when they fail to comply with safety and care standards.

All 30 citations resulted from standard inspections.

Breakdown of citation severity (last 3 years)
Critical Health citations More info 0
100% better than Massachusetts average

Massachusetts average: 0.3


Serious Health citations More info 0
100% better than Massachusetts average

Massachusetts average: 1.5

0 critical citations More info Massachusetts average: 0.3

0 serious citations More info Massachusetts average: 1.5

28 moderate citations More info Massachusetts average: 29.7

2 minor citations More info Massachusetts average: 1.3
Citations history (last 3 years)
Abuse/Neglect moderate citation Info Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment. Jul 22, 2025
Corrected

Infection Control moderate citation Info Issues related to preventing and controlling infections, including hygiene practices and safety protocols. Jul 22, 2025
Corrected

Pharmacy moderate citation Info Issues related to medication management, including how drugs are stored, administered, and monitored. Jul 22, 2025
Corrected

Quality of Care moderate citation Info Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs. Jul 22, 2025
Corrected

Compare Assisted Living around Springfield The information below is reported by the Massachusetts Executive Office of Elder Affairs and Department of Public Health.

Filter by care type
East Longmeadow Memory Care Assisted Living
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

East Longmeadow
131
No
20
20
Special Care (20)
-
No
No
Heritage Woods
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

RC

Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision.

Agawam
109
No
18
21
Traditional (91), Special Care (18)
29
No
No
Mason Wright
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Springfield (Six Corners)
90
No
23
82
Traditional (67), Special Care (23)
33
Yes
No
Ellen Rice Rest Home
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Springfield (Forest Park)
-
No
-
60
-
-
No
-
Protected: Prosper at Monastery Height
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Springfield
-
No
-
20
-
-
No
-

Places of interest near East Longmeadow Memory Care Assisted Living

Address 1.2 miles from city center — 4.79 miles to nearest hospital (Mercy Medical Center)

Address 305C Maple St, East Longmeadow, MA 01028

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Address

Staffing Data (Q2 2025)

This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.

Total staff 204
Employees 174
Contractors 30
Staff to resident ratio 1.58:1
7% worse than Massachusetts average

Massachusetts average ratio: 1.70:1

Avg staff/day 76
Average shift 7.7 hours
0% compared with Massachusetts average

Massachusetts average: 7.9 hours

Total staff hours (quarter) 52,915
Nursing staff breakdown
Registered Nurse

Manages medical care and health needs.

Total count 20
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 8.8 hours

This role is partially covered by contractors.

Licensed Practical Nurse

Assists with medical care and medications.

Total count 24
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 8.3 hours

This role is partially covered by contractors.

Certified Nursing Assistant

Helps with daily care and mobility.

Total count 106
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 7.4 hours

No contractors work on this role.

Contractor staffing

Total hours from contractors

9.7%

5,152 contractor hours this quarter

Respiratory Therapy Technician: 7 Physical Therapy Assistant: 7 Licensed Practical Nurse: 4 Physical Therapy Aide: 4 Registered Nurse: 3 Qualified Social Worker: 3 Speech Language Pathologist: 2
Staff by category
Certified Nursing Assistant106010627,38591100%7.4
Licensed Practical Nurse204247,35091100%8.3
Registered Nurse173204,34491100%8.8
Clinical Nurse Specialist6063,5788897%8.6
Other Dietary Services Staff140141,94091100%6.6
RN Director of Nursing3031,3566774%7.4
Mental Health Service Worker3031,0896774%7.9
Dietitian2028986470%7.9
Physical Therapy Assistant0778217178%5.9
Speech Language Pathologist0228047684%7.2
Physical Therapy Aide0447706167%7.5
Respiratory Therapy Technician0776797077%6.2
Qualified Social Worker0335216470%7.5
Nurse Practitioner1015126470%8
Administrator1014856268%7.8
Occupational Therapy Aide1013846470%6
106 Certified Nursing Assistant
% of Days 100%
24 Licensed Practical Nurse
% of Days 100%
20 Registered Nurse
% of Days 100%
6 Clinical Nurse Specialist
% of Days 97%
14 Other Dietary Services Staff
% of Days 100%
3 RN Director of Nursing
% of Days 74%
3 Mental Health Service Worker
% of Days 74%
2 Dietitian
% of Days 70%
7 Physical Therapy Assistant
% of Days 78%
2 Speech Language Pathologist
% of Days 84%
4 Physical Therapy Aide
% of Days 67%
7 Respiratory Therapy Technician
% of Days 77%
3 Qualified Social Worker
% of Days 70%
1 Nurse Practitioner
% of Days 70%
1 Administrator
% of Days 68%
1 Occupational Therapy Aide
% of Days 70%

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Total census
129 residents
Residents by payment source
Medicare
13 residents (10.1%)
Medicaid
63 residents (48.8%)
Private pay or other
53 residents (41.1%)
Programs & Services
Residents' Group

Residents meet regularly to discuss policies, care quality, and activities

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 13.1
28% worse than Massachusetts average

Massachusetts average: 10.2

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 27.1
36% worse than Massachusetts average

Massachusetts average: 20.0

Long-stay resident measures
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 22.7%
22% worse than Massachusetts average

Massachusetts average: 18.7%

Walking Ability Worsened Info Percent of long-stay residents whose ability to move independently worsened 26.9%
39% worse than Massachusetts average

Massachusetts average: 19.3%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 31.7%
43% worse than Massachusetts average

Massachusetts average: 22.1%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 2.3%
37% better than Massachusetts average

Massachusetts average: 3.6%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 6.8%
47% worse than Massachusetts average

Massachusetts average: 4.7%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 1.3%
39% better than Massachusetts average

Massachusetts average: 2.1%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 6.8%
32% worse than Massachusetts average

Massachusetts average: 5.2%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 11.7%
10% worse than Massachusetts average

Massachusetts average: 10.7%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 17.6%
13% better than Massachusetts average

Massachusetts average: 20.3%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 98.2%
7% better than Massachusetts average

Massachusetts average: 91.9%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 97.3%
In line with Massachusetts average

Massachusetts average: 94.8%

Short-stay resident measures
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 92.2%
20% better than Massachusetts average

Massachusetts average: 76.7%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 1.9%
44% worse than Massachusetts average

Massachusetts average: 1.3%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 90.5%
16% better than Massachusetts average

Massachusetts average: 77.7%

Guides for Better Senior Living

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Financial Aid for Massachusetts Seniors

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Home Care Program

MassHealth Home Care

Age 60+, Massachusetts resident, at risk of nursing home placement.

~$1,500/month (individual, varies by region).

$2,000 (individual, excludes home, car).

Coordinated through Aging Services Access Points (ASAPs); high demand in urban areas.

Frail Elder Waiver

Massachusetts Medicaid FE Waiver

Age 65+, Massachusetts resident, Medicaid-eligible, nursing home-level care need.

~$2,829/month (300% FBR, individual).

$2,000 (individual), $3,000 (couple).

Requires clinical eligibility determination.

Senior Care Options (SCO)

Massachusetts Senior Care Options

Age 65+, Massachusetts resident, eligible for MassHealth (Medicare optional), nursing home-level care need.

~$2,829/month (300% FBR, individual); QIT allowed.

$2,000 (individual), $3,000 (couple) (excludes home up to $713,000, car).

Not available in Dukes/Nantucket Counties; multiple SCO providers (e.g., CCA, Tufts).

Medicare Savings Program (MSP)

Massachusetts Medicare Savings Program (MassHealth Buy-In)

Age 65+ or disabled, Massachusetts resident, Medicare Part A/B.

~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.

$9,430 (individual), $14,130 (couple).

Three tiers; no waitlist; includes Extra Help for Part D.

National Family Caregiver Support Program (NFCSP) Respite

Massachusetts NFCSP Respite Care

Caregivers of 60+ needing care or 55+ caregivers of others; Massachusetts resident; functional needs (2+ ADLs).

Prioritizes ~$24,980/year (individual); no strict cap.

Not assessed; need-based.

27 ASAPs; prioritizes low-income, rural caregivers.

Prescription Advantage

Massachusetts Prescription Advantage

Age 65+ or disabled, Massachusetts resident, enrolled in Medicare Part D (or ineligible for Medicare).

No strict limit; copays vary by income (~$24,980-$75,000/year individual).

Not assessed.

Supplements Medicare Part D; no enrollment fee for low-income.

Senior Community Service Employment Program (SCSEP)

Massachusetts SCSEP

Age 55+, unemployed, low-income, Massachusetts resident.

~$1,983/month (125% FPL).

Not specified; income-focused.

Priority for veterans, rural residents; AARP partnership.

VA Aid and Attendance (A&A) and Housebound Benefits

Massachusetts VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse, Massachusetts resident, wartime service, need for ADL help (A&A) or homebound.

Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.

~$155,356 (net worth limit).

High veteran demand statewide.