Total health inspections
3
Massachusetts average 4.5
Last Health inspection on Jul 2025
Mostly short-term rehab stays
Most residents typically stay for a few weeks or months before returning home or moving on.
East Longmeadow Memory Care Assisted Living
Nursing Home · Springfield, MA
CMS overall rating
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
East Longmeadow Memory Care Assisted Living
Nursing Home · Springfield, MA
CMS overall rating
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
East Longmeadow Memory Care Assisted Living accepts Medicare, Medicaid, and private pay.
Overview of East Longmeadow Memory Care Assisted Living
East Longmeadow Memory Care Assisted Living residence unfolds as a beautifully renovated haven in Massachusetts, devoted to providing unwavering care day after day. With its intimate setting of 20 specialized memory care units, this community stands as a testament to the art of holistic memory care, embracing residents within an engaging and inclusive environment. Skilled nursing and rehabilitation services stand poised to provide short-term care and support, while specialist memory care ensures personalized attention that honors each resident’s unique journey. Convenient local transportation stands ready to whisk residents away to appointments, ensuring seamless access to essential services.
The home boasts a vibrant tapestry of enriching activities, ranging from the creative allure of arts and crafts to invigorating exercise classes, captivating movies, therapeutic encounters, and intergenerational connections that foster profound bonds. As residents gather around the dining table, it is not just sustenance they savor, but a harmonious blend of nutrition and culinary delight, tailored to their individual preferences. With their steadfast commitment to fostering a genuine sense of belonging, this not-for-profit community offers a transparent experience, accompanied by a one-time assessment fee that underscores their unwavering dedication to the well-being and happiness of every resident.
Quality ratings
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Staffing hours breakdown
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
Total nursing care / resident
This home is ranked 48th out of 89 homes in Massachusetts. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
This home is ranked 48th out of 89 homes in Massachusetts. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
3h 51m per day
Rank #48 / 89Nurse hours — State benchmarkedThis home is ranked 48th out of 89 homes in Massachusetts. Shows adjusted nurse hours per resident per day benchmarked to the Massachusetts average, with a ranking across 89 Massachusetts SNFs. More hours mean more direct care. The national average is about 3.5 hrs; below 3.0 is a red flag.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
vs Massachusetts avg
-11%
| Staff type | Hours / Day / Resident | vs state avg |
|---|---|---|
|
Weekend Total Nursing
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 3h 26m per day |
Capacity and availability
This home is often near full
Occupancy higher than 95% suggests steady demand, but availability may be limited.
Occupancy rate
96.5%
Rank #6 / 91Occupancy rate — State benchmarkedThis home is ranked 6th out of 91 homes in Massachusetts. Shows this facility's occupancy rate versus the Massachusetts average, with its Statewide rank out of 91. Higher occupancy signals strong local demand and financial stability.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Avg. Length of Stay
92 days
Occupancy rate
96.5%
Rank #6 / 91Occupancy rate — State benchmarkedThis home is ranked 6th out of 91 homes in Massachusetts. Shows this facility's occupancy rate versus the Massachusetts average, with its Statewide rank out of 91. Higher occupancy signals strong local demand and financial stability.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Avg. Length of Stay
92 days
20-bed community Rank #93 / 93Bed count — State benchmarkedThis home is ranked 93rd out of 93 homes in Massachusetts. Shows this facility's certified or reported bed count compared to other Massachusetts SNFs. Larger communities may offer more amenities, programs, and on-site services for residents and families.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A smaller, more intimate setting that may offer a quieter environment and closer staff-resident interactions.
Walk Score: 20 / 100 Rank #78 / 93Walk Score — State benchmarkedThis home is ranked 78th out of 93 homes in Massachusetts. Shows how walkable this facility's neighborhood is compared to the average Walk Score across Massachusetts SNFs. Higher scores benefit residents, families, and staff.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Car-dependent. Most errands require a car, with limited nearby walkable options.
About this community
Nonprofit OwnershipNo
Special Care
20 units
Total beds
20 units
Rehabilitation Services
Skilled Nursing And Rehabilitation
Food DescriptionAll-Inclusive Memory Care with meals provided.
Health Inspection History
Inspections
Total health citations
30
Rank #52 / 89Health citations — State benchmarkedThis home is ranked 52nd out of 89 homes in Massachusetts. Shows this facility's total health deficiency citations benchmarked to the Massachusetts State average, with a ranking across all 89 MA SNFs. Lower citation counts earn a better rank.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Massachusetts average 32.7
Citations per inspection
10
Rank #77 / 89Citations per inspection — State benchmarkedThis home is ranked 77th out of 89 homes in Massachusetts. Shows average deficiency citations per CMS inspection for this facility versus the Massachusetts mean across 89 SNFs with citation data. Lower is better.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Massachusetts average 7.24
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
All 30 citations resulted from standard inspections.
Breakdown of citation severity (last 4 years)
Critical Health citations
0
100% better than Massachusetts averageMassachusetts average: 0.3
Serious Health citations
0
100% better than Massachusetts averageMassachusetts average: 1.5
Citations history (last 4 years)
Abuse/Neglect moderate citation
Jul 22, 2025
Corrected
Infection Control moderate citation
Jul 22, 2025
Corrected
Pharmacy moderate citation
Jul 22, 2025
Corrected
Quality of Care moderate citation
Jul 22, 2025
Corrected
Staffing Data
Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.
Total staff
288
Employees
166
Contractors
122
Staff to resident ratio
2.23:1
31% better than Massachusetts average
Avg staff/day
79
Average shift
7.7 hours
0% compared with Massachusetts average
Total staff hours (quarter)
55,795
Nursing staff breakdown
Q4 2025 · Oct 1 – Dec 31
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Registered Nurse
Manages medical care and health needs.
RN Staff
29
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.9 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.9 hoursThis role is partially covered by contractors.
Licensed Practical Nurse
Assists with medical care and medications.
LPN Staff
53
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.5 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.5 hoursThis role is partially covered by contractors.
Certified Nursing Assistant
Helps with daily care and mobility.
CNA Staff
161
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.4 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.4 hoursThis role is partially covered by contractors.
Contractor staffing
Q4 2025 · Oct 1 – Dec 31
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Total hours from contractors
14%
7,799 contractor hours this quarter
Certified Nursing Assistant: 58
Licensed Practical Nurse: 28
Registered Nurse: 16
Respiratory Therapy Technician: 7
Physical Therapy Assistant: 4
Qualified Social Worker: 4
Speech Language Pathologist: 3
Physical Therapy Aide: 2
Staff by category
Q4 2025 · Oct 1 – Dec 31
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
| Certified Nursing Assistant | 103 | 58 | 161 | 27,858 | 92 | 100% | 7.4 |
| Licensed Practical Nurse | 25 | 28 | 53 | 11,026 | 92 | 100% | 8.5 |
| Registered Nurse | 13 | 16 | 29 | 3,634 | 92 | 100% | 7.9 |
| Clinical Nurse Specialist | 6 | 0 | 6 | 3,315 | 87 | 95% | 8.5 |
| Other Dietary Services Staff | 9 | 0 | 9 | 1,764 | 92 | 100% | 6.3 |
| RN Director of Nursing | 3 | 0 | 3 | 1,433 | 70 | 76% | 7.6 |
| Physical Therapy Assistant | 0 | 4 | 4 | 1,028 | 70 | 76% | 7.6 |
| Physical Therapy Aide | 0 | 2 | 2 | 916 | 66 | 72% | 7.7 |
| Dietitian | 2 | 0 | 2 | 874 | 64 | 70% | 7.8 |
| Mental Health Service Worker | 2 | 0 | 2 | 794 | 62 | 67% | 7.8 |
| Respiratory Therapy Technician | 0 | 7 | 7 | 697 | 67 | 73% | 5.7 |
| Speech Language Pathologist | 0 | 3 | 3 | 692 | 67 | 73% | 7 |
| Qualified Social Worker | 0 | 4 | 4 | 516 | 69 | 75% | 7.2 |
| Nurse Practitioner | 1 | 0 | 1 | 496 | 62 | 67% | 8 |
| Administrator | 1 | 0 | 1 | 448 | 56 | 61% | 8 |
| Occupational Therapy Aide | 1 | 0 | 1 | 306 | 51 | 55% | 6 |
161 Certified Nursing Assistant
% of Days
100%
53 Licensed Practical Nurse
% of Days
100%
29 Registered Nurse
% of Days
100%
6 Clinical Nurse Specialist
% of Days
95%
9 Other Dietary Services Staff
% of Days
100%
3 RN Director of Nursing
% of Days
76%
4 Physical Therapy Assistant
% of Days
76%
2 Physical Therapy Aide
% of Days
72%
2 Dietitian
% of Days
70%
2 Mental Health Service Worker
% of Days
67%
7 Respiratory Therapy Technician
% of Days
73%
3 Speech Language Pathologist
% of Days
73%
4 Qualified Social Worker
% of Days
75%
1 Nurse Practitioner
% of Days
67%
1 Administrator
% of Days
61%
1 Occupational Therapy Aide
% of Days
55%
Penalties and fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database
No penalties in the past 3 years
No civil money penalties or payment denials were reported in the last 3 years.
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
13.1
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
13.1
28% worse than Massachusetts averageMassachusetts average: 10.2
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
27.1
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
27.1
36% worse than Massachusetts averageMassachusetts average: 20.0
Long-stay resident measures
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
22.7%
Percent of long-stay residents whose need for help with daily activities has increased
22.7%
22% worse than Massachusetts averageMassachusetts average: 18.7%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
26.9%
Percent of long-stay residents whose ability to move independently worsened
26.9%
39% worse than Massachusetts averageMassachusetts average: 19.3%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
31.7%
Percent of low risk long-stay residents who lose control of their bowels or bladder
31.7%
43% worse than Massachusetts averageMassachusetts average: 22.1%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
2.3%
Percent of long-stay residents experiencing one or more falls with major injury
2.3%
37% better than Massachusetts averageMassachusetts average: 3.6%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
6.8%
Percent of long-stay high risk residents with pressure ulcers
6.8%
47% worse than Massachusetts averageMassachusetts average: 4.7%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
1.3%
Percent of long-stay residents with a urinary tract infection
1.3%
39% better than Massachusetts averageMassachusetts average: 2.1%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
6.8%
Percent of long-stay residents who lose too much weight
6.8%
32% worse than Massachusetts averageMassachusetts average: 5.2%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
11.7%
Percent of long-stay residents who have depressive symptoms
11.7%
10% worse than Massachusetts averageMassachusetts average: 10.7%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
17.6%
Percent of long-stay residents who received an antipsychotic medication
17.6%
13% better than Massachusetts averageMassachusetts average: 20.3%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
98.2%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
98.2%
7% better than Massachusetts averageMassachusetts average: 91.9%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
97.3%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
97.3%
In line with Massachusetts averageMassachusetts average: 94.8%
Short-stay resident measures
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
92.2%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
92.2%
20% better than Massachusetts averageMassachusetts average: 76.7%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
1.9%
Percent of short-stay residents who newly received an antipsychotic medication
1.9%
44% worse than Massachusetts averageMassachusetts average: 1.3%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
90.5%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
90.5%
16% better than Massachusetts averageMassachusetts average: 77.7%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Breakdown by payment type
Medicare
57% of new residents, usually for short-term rehab.
Typical stay
20 days
Private pay
33% of new residents, often for short stays.
Typical stay
1 - 2 months
Medicaid
10% of new residents, often for long-term daily care.
Typical stay
1 - 2 years
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
129
Medicare
13
10.1% of residents
Medicaid
63
48.8% of residents
Private pay or other
53
41.1% of residents
Programs & Services
Residents Group
Residents meet regularly to discuss policies, care quality, and activities
Active Resident Council
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Financial Trends
Historical financial and operational data for East Longmeadow Memory Care Assisted Living based on CMS SNF Cost Reports.
Occupancy Rate
96.5%
↑ 0.2pp vs 2022
Net Income
-$1.1M
↑ ~$1.0M vs 2022
Total Payroll
$11.5M
↓ ~$652.6K vs 2022
Profit Margin
-3.7%
↑ 3.8pp vs 2022
Finances and operations
Voluntary non-profit community
Home revenue
$29.0M
Operating deficit
-$1.1M
Voluntary non-profit community
Home revenue
$29.0M Rank #18 / 92Revenue — State benchmarkedThis home is ranked 18th out of 92 homes in Massachusetts. Shows this facility's annual revenue compared to the Massachusetts SNF average. Higher revenue generally means more resources for staffing and capital — read alongside Payroll %.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Operating deficit
-$1.1M
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #31 / 92Payroll — State benchmarkedThis home is ranked 31st out of 92 homes in Massachusetts. Shows total annual staff payroll benchmarked to the Massachusetts average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
$11.5M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #31 / 92Payroll — State benchmarkedThis home is ranked 31st out of 92 homes in Massachusetts. Shows total annual staff payroll benchmarked to the Massachusetts average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$18.6M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$30.1M
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Places of interest near East Longmeadow Memory Care Assisted Living
1.2 miles from city center
Estimated distance in miles from East Longmeadow's city center to East Longmeadow Memory Care Assisted Living's address, calculated via Google Maps.
— 4.79 miles to nearest hospital (Mercy Medical Center)
Calculate Travel Distance to East Longmeadow Memory Care Assisted Living
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Financial Assistance for
Nursing Home in Massachusetts
East Longmeadow Memory Care Assisted Living is located in East Longmeadow, Massachusetts.
Here are the financial assistance programs available to residents in Massachusetts.
Frequently Asked Questions about East Longmeadow Memory Care Assisted Living
Is East Longmeadow Memory Care Assisted Living in a walkable area?
East Longmeadow Memory Care Assisted Living has a walk score of 20. Car-dependent. Most errands require a car, with limited nearby walkable options.
Does East Longmeadow Memory Care Assisted Living have different floorplan options?
Yes — see the floorplan options available at East Longmeadow Memory Care Assisted Living on this page.
Does East Longmeadow Memory Care Assisted Living operate as a for-profit or non-profit?
East Longmeadow Memory Care Assisted Living is registered as a for-profit in MA.
How many beds does East Longmeadow Memory Care Assisted Living have?
East Longmeadow Memory Care Assisted Living has 20 beds.
Are there photos of East Longmeadow Memory Care Assisted Living?
Yes — there are 12 photos of East Longmeadow Memory Care Assisted Living in the photo gallery on this page.
What is the phone number of East Longmeadow Memory Care Assisted Living?
(413) 525-6361 will put you in contact with the team at East Longmeadow Memory Care Assisted Living.
Is East Longmeadow Memory Care Assisted Living Medicare or Medicaid certified?
Yes — East Longmeadow Memory Care Assisted Living is a CMS-certified provider of Medicare and Medicaid.
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