East West Care
East West Care is an Assisted Living Home in California
East West Care is an Assisted Living Home in California
East West Care
East West Care is an Assisted Living Home in California
East West Care is an Assisted Living Home in California
Experience a better quality of life at East West Care, a dependable community in Redwood City, CA, offering assisted living. Residents receive top-notch care tailored to their personal needs from a kind and highly trained team available 24/7. The community also helps with housekeeping and other chores, ensuring residents enjoy hassle-free living.
With a jam-packed calendar of engaging activities and enriching programs, residents will not run out of things to do for leisure and wellness. Delectable and healthy meals are served to satisfy residents’ dietary needs and preferences. The community also provides medication management for residents’ convenience. Residents enjoy the best of their golden years with the community’s dedicated services and cozy amenities.
About this community
California average: 71%
LICENSEDAdditional licensing details
Ownership & operating entity
East West Care is legally operated by MDX GROUP LLC.
What does this home offer?
Housing Options: Private Rooms
Building Type: Single-story
Dining Services
Housekeeping Services
Types of Care at East West Care
Inspection History
In California, the Department of Social Services (for assisted living facilities) and the Department of Public Health (for nursing homes) conduct inspections to ensure resident safety and regulatory compliance.
6 visits/inspections
1 visits/inspections triggered by complaints
1 other visits
California average: 14 visits/inspections
California average: 12 complaint visits
California average: 3 inspections
8 citations
Citations indicate regulatory violations. A higher number implies the facility had several areas requiring improvement.
California average: 9 citations
Inspection Report Summary for East West Care
East West Care Redwood City II has undergone three unannounced licensing visits during the past four years, each revealing a mixture of compliant practices and recurring deficiencies. In the 2021 inspection the facility met all basic safety and infection‑control requirements: no bodies of water or fire hazards were found, PPE supplies were adequate, medications and sharps were properly locked, and the environment was well‑lit and temperature‑controlled. The assessor noted that staff and residents were unmasked during cleaning but that masking signs were present. The visit ended with a request for updated administrative paperwork, but no civil penalties were imposed.
The 2022 visit uncovered more serious lapses. While the physical plant and sanitation were largely in order, the assessor found that staff were not wearing masks upon entry and that two employees were not legally associated with the facility. A civil penalty of $200 was assessed for this breach, and the facility was cited for a failure to obtain required criminal‑record clearances. The assessor also observed staff sleeping on living‑room couches, a violation of personal accommodation standards, and issued a corrective‑action order with a one‑week deadline for a written plan. Despite these infractions, vaccination records were complete, and emergency preparedness plans were current.
In 2024 the most significant issue involved personnel health screenings. The assessor discovered that three of five staff members lacked recent TB test results, violating the state health‑screening requirement and posing a potential health risk to residents. A corrective‑action plan with a September 11 due date was issued, and a civil penalty was threatened if the deficiency was not corrected. The facility’s environment, including fire safety equipment, medication storage, and food supplies, remained compliant. The assessor noted the presence of previously accessible sharps, which were promptly locked during the inspection.
Across all visits a consistent pattern emerges: East West Care Redwood City II maintains a generally safe and hygienic environment but repeatedly falls short on personnel‑related regulations—mask usage, criminal‑record clearance, and health‑screening documentation. The licensing agency has required corrective action plans and imposed civil penalties, indicating that the facility must strengthen its administrative oversight to avoid future citations.
Comparison Chart
The information below is reported by the California Department of Social Services and Department of Public Health.For seniors needing help with daily tasks but not full-time nursing.
For self-sufficient seniors seeking community and minimal assistance.
For seniors needing help with daily tasks but not full-time nursing.
Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.
For seniors needing help with daily tasks but not full-time nursing.
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Places of interest near East West Care
0.7 miles from city center
1018 Clinton St, Redwood City, CA 94061
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