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Experience a better quality of life at East West Care, a dependable community in Redwood City, CA, offering assisted living. Residents receive top-notch care tailored to their personal needs from a kind and highly trained team available 24/7. The community also helps with housekeeping and other chores, ensuring residents enjoy hassle-free living.
With a jam-packed calendar of engaging activities and enriching programs, residents will not run out of things to do for leisure and wellness. Delectable and healthy meals are served to satisfy residents’ dietary needs and preferences. The community also provides medication management for residents’ convenience. Residents enjoy the best of their golden years with the community’s dedicated services and cozy amenities.
Higher than the California average: 72.8%East West Care is legally operated by Mdx Group Llc, and administrated by Cynthia Advincula.
In California, the Department of Social Services (for assisted living facilities) and the Department of Public Health (for nursing homes) conduct inspections to ensure resident safety and regulatory compliance.
This scorecard compares key inspection, citation, and complaint metrics at this facility against the California state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Citations
| This Facility | CA Average | vs. CA Avg |
|---|---|---|---|
|
Total citations
Formal regulatory issues recorded by inspectors across all inspection types.
| 8 | 10 | This facility has 20% fewer total citations than a typical California assisted living residence (8 vs. CA avg 10).↓ 20% better |
|
Serious citations (Type A)
Violations that pose an immediate risk to resident health or safety. Type A citations are the most serious and typically require prompt corrective action.
| 2 | 3 | This facility has 33% fewer serious citations (type a) than a typical California assisted living residence (2 vs. CA avg 3).↓ 33% better |
|
Moderate citations (Type B)
Violations that do not pose an immediate risk but still represent a departure from required care or operational standards.
| 6 | 4 | This facility has 50% more moderate citations (type b) than a typical California assisted living residence (6 vs. CA avg 4).↑ 50% worse |
|
Citations per year
Average citations per year since 2021.
| 1.6 | 2 | This facility has 20% fewer citations per year than a typical California assisted living residence (1.6 vs. CA avg 2).↓ 20% better |
|
Citations per inspection
Average citations per inspection.
| 1.3 | 3.3 | This facility has 61% fewer citations per inspection than a typical California assisted living residence (1.3 vs. CA avg 3.3).↓ 61% better |
Inspections & Visits
| This Facility | CA Average | vs. CA Avg |
|---|---|---|---|
|
Total visits
Combined count of complaint visits, other regulatory visits, and official scheduled inspections.
| 6 | 16 | This facility has 63% fewer total visits than a typical California assisted living residence (6 vs. CA avg 16).↓ 63% better |
|
Complaint visits
On-site visits triggered by formal complaints filed by residents, families, or staff.
| 1 | 13 | This facility has 92% fewer complaint visits than a typical California assisted living residence (1 vs. CA avg 13).↓ 92% better |
|
Other visits
Regulatory visits that are neither routine inspections nor complaint investigations — administrative check-ins, follow-up reviews, licensing-related visits.
| 1 | 7 | This facility has 86% fewer other visits than a typical California assisted living residence (1 vs. CA avg 7).↓ 86% better |
|
Official inspections
Routine, scheduled inspections conducted by state regulators to evaluate whether the facility meets federal and state standards.
| 4 | 4 | This facility has official inspections in line with the California average (4 vs. CA avg 4).— At avg |
|
Complaint investigations
On-site investigations triggered by complaints filed with California regulators.
| 1 | 10 | This facility has 90% fewer complaint investigations than a typical California assisted living residence (1 vs. CA avg 10).↓ 90% better |
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
This facility’s inspection record is mixed, showing repeated documentation and personnel clearance issues but no immediate jeopardy or harm-level citations. The most recent inspection on July 18, 2025, cited three Type B deficiencies for missing resident assessments and reappraisals, while the September 4, 2024 inspection flagged missing staff TB tests, emergency drill logs, and a criminal record clearance mismatch. Earlier visits also noted staff clearance transfer failures and improper staff accommodations, with no substantiated complaints reported.
Read the full inspection reports for this facility, including detailed findings and corrective actions.
Show Inspection Reports
Housing Options: Private Rooms
Building Type: Single-story
Dining Services
Housekeeping Services
0.7 miles from city center
Estimated distance in miles from Redwood City's city center to East West Care's address, calculated via Google Maps.
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The information below is reported by the California Department of Social Services and Department of Public Health.
| Brookdale Redwood City |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support. | Redwood City (Redwood Oaks) | 130 | No | 90 | 3 | 16 | 1 | 11 | 47.7% | Blc-Woodside Terrace LP | Private Rooms |
| Oakmont of Redwood City |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Redwood City (South Fair Oaks) | 127 | No | 83 | 3 | 13 | 5 | 4 | 61.4% | Sunrise Of Redwood Opco LLC; Oakmont Mgmt. Grp LLC | Private Rooms |
| East West Care |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Redwood City (Roosevelt) | 8 | No | 88 | 4 | 1 | 2 | 19 | 100.0% | Mdx Group LLC | Private Rooms |
East West Care is in the Roosevelt neighborhood of Redwood City.
The legal owner and operator of East West Care is Mdx Group Llc.
East West Care has a walk score of 88. Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.
East West Care's occupancy is 100%.
Cynthia Advincula is the administrator of East West Care.
East West Care has 8 beds.
East West Care has had 8 recently reported deficiencies.
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