Inspection Reports for East West Care
1018 Clinton St, Redwood City, CA 94061, United States, CA, 94061
Back to Facility ProfileInspection Report Summary
Most inspections found no deficiencies, and several complaint investigations were unsubstantiated. The most recent report from July 18, 2025, cited recordkeeping deficiencies related to missing pre-admission appraisals, functional assessments, and a reappraisal for a resident with dementia. Earlier reports noted issues with personnel health screenings, emergency drill documentation, and criminal record clearances, including civil penalties for missing clearances and staff sleeping in non-designated areas. There were no fines, license suspensions, or immediate jeopardy findings listed in the available reports. The facility’s record shows some isolated administrative and staffing documentation issues but no clear pattern of worsening or severe problems over time.
Deficiencies per Year
4
3
2
1
0
High
Moderate
Census Over Time
Census
Capacity
Inspection Report
Annual Inspection
Census: 8
Capacity: 8
Deficiencies: 3
Jul 18, 2025
Visit Reason
The inspection was conducted as the Annual 1-year required inspection for the facility.
Findings
The inspection found that the physical plant met safety and environmental standards, but resident records were missing required documents including Pre-Admission Appraisals and Functional Capabilities Assessments for all residents, and a reappraisal was missing for one resident diagnosed with Dementia. Type B deficiencies were cited for these recordkeeping violations.
Severity Breakdown
Type B: 3
Deficiencies (3)
| Description | Severity |
|---|---|
| Missing pre-admission appraisal for residents R1, R2, R3, R4, and R5. | Type B |
| Missing Functional Capabilities Assessment for residents R1, R2, R3, R4, and R5. | Type B |
| Missing annual reappraisal for resident R1 diagnosed with Dementia. | Type B |
Report Facts
Deficiencies cited: 3
Census: 8
Total Capacity: 8
Inspection start time: 930
Inspection end time: 1450
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| John Calandra | Licensing Program Analyst | Conducted the inspection and authored the report |
| Cynthia Advincula | Administrator | Facility administrator present during inspection |
| Emma Advincula | Caregiver | Met with Licensing Program Analyst during inspection |
Inspection Report
Census: 8
Capacity: 8
Deficiencies: 0
Sep 26, 2024
Visit Reason
An unannounced case management visit was conducted to deliver a copy of the amended report related to the Annual inspection conducted on September 11, 2024.
Findings
No deficiencies were issued during the visit. The amended report was reviewed with the caregivers and a copy was provided.
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Natvidad Garcia | Caregiver | Met with during the visit |
| Leticia Devijo | Caregiver | Met with during the visit |
Inspection Report
Annual Inspection
Census: 8
Capacity: 8
Deficiencies: 3
Sep 4, 2024
Visit Reason
The inspection was an unannounced annual 1-year required inspection conducted to assess compliance with licensing regulations.
Findings
The facility was generally clean and well-maintained with proper safety equipment and adequate food supplies. However, deficiencies were found related to personnel health screening, emergency drill documentation, and criminal record clearance for staff.
Severity Breakdown
Type B: 2
Type A: 1
Deficiencies (3)
| Description | Severity |
|---|---|
| Personnel records for 3 out of 5 staff did not have TB test results, posing a potential health risk. | Type B |
| Emergency drill logs for 2024 were not present in the facility, violating quarterly drill requirements. | Type B |
| One staff member had a criminal record clearance but was not associated with the facility, posing an immediate risk. | Type A |
Report Facts
Census: 8
Total Capacity: 8
Civil Penalty: 500
Deficiencies cited: 3
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Cynthia Advincula | Administrator | Facility administrator involved in the inspection and exit interview |
| Kiran Jain | Licensing Program Analyst | Conducted the inspection and signed the report |
| April Cowan | Licensing Program Manager | Supervisor overseeing the inspection |
Inspection Report
Annual Inspection
Census: 7
Capacity: 8
Deficiencies: 2
Aug 8, 2022
Visit Reason
An unannounced infection control annual inspection visit was conducted to evaluate compliance with health and safety regulations.
Findings
The inspection found no immediate physical hazards, adequate infection control practices, and current vaccination status for staff and residents. However, two staff members (S1 and S2) were identified as not associated with the facility and lacked required criminal record clearance transfers, resulting in civil penalties. Additionally, staff were observed sleeping on living room couches, violating accommodation requirements.
Severity Breakdown
Type A: 1
Type B: 1
Deficiencies (2)
| Description | Severity |
|---|---|
| Failed to request a transfer of criminal record clearance for two staff members (S1 and S2) not associated with the facility. | Type A |
| Staff sleeping on living room couches instead of designated living accommodations. | Type B |
Report Facts
Civil penalty amount: 200
Capacity: 8
Census: 7
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Jaime Vado | Licensing Program Analyst | Conducted the inspection and signed the report |
| Jackie Jin | Licensing Program Manager | Supervisor of the inspection |
| Cynthia Advincula | Administrator | Facility administrator present during inspection |
| Emma Advincula | Caregiver | Met with Licensing Program Analyst during inspection |
Inspection Report
Annual Inspection
Census: 4
Capacity: 8
Deficiencies: 0
Sep 16, 2021
Visit Reason
The inspection was a required unannounced 1-year visit to evaluate the facility's compliance with licensing regulations.
Findings
The Licensing Program Analyst toured the facility and found no accessible water or fire safety hazards. Infection control practices, medication storage, environmental safety, and emergency preparedness were reviewed and found generally adequate. Some staff files were inaccessible, and additional signage for masking and social distancing was recommended.
Report Facts
Residents present: 4
Staff present: 2
Capacity: 8
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Emma Advincula | Caregiver | Met with Licensing Program Analyst during inspection and discussed findings |
| Jaime Vado | Licensing Program Analyst | Conducted the facility inspection |
| Brenda Chan | Licensing Program Manager | Named as Licensing Program Manager on report |
Inspection Report
Complaint Investigation
Census: 7
Capacity: 8
Deficiencies: 0
May 28, 2021
Visit Reason
An unannounced complaint investigation visit was conducted in response to an allegation of illegal eviction received on 07/24/2020.
Findings
The investigation found that the facility initially issued an eviction notice due to pandemic-related issues but later rescinded it after addressing the resident's physical therapy, medication, and care needs. The resident remains in care and is receiving the previous level of care with family assistance. The allegations were determined to be unsubstantiated due to lack of preponderance of evidence.
Complaint Details
The complaint alleging illegal eviction was investigated and found to be unsubstantiated.
Report Facts
Capacity: 8
Census: 7
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Jaime Vado | Licensing Program Analyst | Conducted the complaint investigation |
| Cynthia Advincula | Administrator | Provided interview information regarding eviction notice |
| Evangeline Panglinan | Staff person met during inspection | |
| Julio Montes | Licensing Program Manager | Named in report |
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