Independent Living Home

Eastside Center for Health and Rehabilitation

Independent Living Home

Eastside Center for Health and Rehabilitation

516 Mt Hope Ave, Bangor, ME 04401 View map
Overview of Eastside Center for Health and Rehabilitation

Eastside Center for Health and Rehabilitation is focused on providing the best possible care to those in need. The nursing home promotes an environment where residents continuously grow as individuals in a nurturing atmosphere where the potential of all seniors is maximized for a better quality of life. Eastside Center is dedicated to providing a unique customized solution to the needs of its residents for a speedy recovery.

The nursing home compares the individual needs of its residents before providing a specific care plan tailored just for them. The specialties provided are centered on the rehabilitative therapies needed, such as physical, occupational, and speech offered. Skilled nursing services include wound care, catheter care, ileostomy care,  and restorative nursing.

(207) 947-6131

Managed by Robert Cleaves

Center Administrator

Robert Cleaves, Administrator at Eastside Center for Health and Rehabilitation, leads with a strong commitment to patient care and organizational excellence. He began his career as a Patient Service Representative and advanced to administrator roles in multiple long-term care facilities. Robert holds a Bachelor’s degree in Health Sciences and a Master’s in Healthcare Administration from Husson University.

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info Official CMS rating based on health inspections, staffing and quality measures.
3/5
Maine average: 3.0/5
Health Inspection Info Official CMS rating based on deficiencies found during state health inspections.
2/5
Maine average: 2.8/5
Staffing Info Official CMS rating based on nurse staffing hours per resident per day.
4/5
Maine average: 4.0/5
Quality Measures Info Official CMS rating based on clinical outcomes for residents.
5/5
Maine average: 2.7/5

Nursing care per resident

Info Average daily nursing hours per resident (adjusted for acuity). Higher values indicate more nursing time per resident.
3h 30m per day

This home provides 22% less nursing time per resident than the Maine average.

Maine average: 4h 30m per day

Capacity and availability

Smaller home

May offer a more intimate, personalized care environment.

Total beds 69

This home usually has limited availability

Occupancy is moderate, suggesting balanced demand.

Similar demand to the Maine average
Occupancy rate 89.4%
Residents per day (avg) 62
Occupancy rate
89.4%
Residents per day (avg)
62

Who this home usually serves

TYPE OF STAY

Mix of rehab and long-term care

This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.

Breakdown by payment type

Medicare

36% of new residents, usually for short-term rehab.

Typical stay 27 days

Private pay

52% of new residents, often for short stays.

Typical stay 1 months

Medicaid

13% of new residents, often for long-term daily care.

Typical stay 11 - 12 months

Finances and operations

Privately-owned community
Operated by a partnership between two or more business owners.
Home revenue
$9.8M
Operating loss
-$97.0K
Privately-owned community Operated by a partnership between two or more business owners.
Home revenue
$9,759,607.00
Operating loss
$-97,001.00
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$4.2M
43.5% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$5.6M
Total costs $9.9M
Walk Score
Walk Score: 17 / 100
Car-dependent. Most errands require a car, with limited nearby walkable options.

About this community

Additional licensing details

Awards: McKnight’s Excellence in Technology Award, Certified Great Place to Work

Care Services

Accepts Medicaid
Accepts Medicare
Doctor on Staff
Nursing Services
Rehabilitation Services
Respite Care
Skilled Nursing
Licensed Nurses/CNAs
24-Hour Staffing
Short-Term Rehab

All Levels of Care

Short-Term Care
Long-Term Care
Rehabilitation Services

Programs & Activities

Specific Programs
Short-Term Care Services, Advanced Capabilities and Programs, Long-Term Care Services, Respite Care, Palliative Care, Hospice Care
Operating Hours
24/7

Pricing & Financial Information

Dining & Nutrition

Meals Included
Yes
Meal Schedule
3 meals a day, plus an always available menu

What does this home offer?

Housing options icon
Housing options icon

Housing Options: Private Rooms / Semi-Private Rooms

Building type icon
Building type icon

Building Type: Single-story

Transportation services icon
Transportation services icon

Transportation Services

Fitness and recreation icon
Fitness and recreation icon

Fitness and Recreation

Types of Care at Eastside Center for Health and Rehabilitation

Nursing Home Independent Living
Contact Eastside Center for Health and Rehabilitation

Health Inspection History

Inspections
Total health inspections 8

Maine average 5


Last Health inspection on Feb 2025

Total health citations 26
Citations per inspection
3.25

Health citations are formal notices following inspections when they fail to comply with safety and care standards.

18 of 26 citations resulted from standard inspections; and 8 of 26 resulted from complaint investigations.

Breakdown of citation severity (last 3 years)
Critical Health citations More info 1
233% worse than Maine average

Maine average: 0.3


Serious Health citations More info 2
400% worse than Maine average

Maine average: 0.4

1 critical citation More info Maine average: 0.3

2 serious citations More info Maine average: 0.4

21 moderate citations More info Maine average: 25.8

2 minor citations More info Maine average: 2.1
Citations history (last 3 years)
Nursing Services moderate citation Feb 25, 2025
Corrected

Quality of Care serious citation Feb 25, 2025
Corrected

Quality of Care moderate citation Feb 25, 2025
Corrected

Care Planning moderate citation Feb 25, 2025
Corrected

Compare Independent Living around Bangor

The information below is reported by the Maine Department of Health and Human Services, Division of Licensing and Certification.
Eastside Center for Health and Rehabilitation
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

SNF

Nursing Homes 24/7 care needed

Bangor
69
No
17
Private Rooms / Semi-Private Rooms
Phillips-Strickland House
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

IL

Independent Living For self-sufficient seniors seeking community and minimal assistance.

Bangor
48
No
84
Studio / 1 Bed / 2 Bed
Bradford Commons
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

IL

Independent Living For self-sufficient seniors seeking community and minimal assistance.

Bangor
-
No
35
Private Rooms / Semi-Private Rooms
Sunbury Village
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

IL

Independent Living For self-sufficient seniors seeking community and minimal assistance.

Bangor
-
No
33
Private Rooms / Semi-Private Rooms
The Country Villa
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

IL

Independent Living For self-sufficient seniors seeking community and minimal assistance.

Bangor (Bangor Gardens)
-
No
15
Private Rooms / Semi-Private Rooms

Places of interest near Eastside Center for Health and Rehabilitation

Address 2.2 miles from city center — 0.28 miles to nearest hospital (Dorothea Dix Psychiatric Center)

Address 516 Mt Hope Ave, Bangor, ME 04401

Calculate Travel Distance to Eastside Center for Health and Rehabilitation

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Address

Staffing Data

Source: CMS Payroll-Based Journal (Q2 2025)

140
Total Staff
102
Employees
38
Contractors
28,784
Total Hours (Quarter)
41
Avg Staff/Day
7.7
Avg Shift (hrs)
Nursing Staff Breakdown
Role Count Avg Shift (hrs) Uses Contractors?
Registered Nurse1710 No
Licensed Practical Nurse49.1 No
Certified Nursing Assistant607.4 No
Staff by Category
Administration
2 staff
7hs shift avg
Nursing Staff
93 staff
8.2hs shift avg
Physicians & Practitioners
5 staff
7.9hs shift avg
Therapy Services
33 staff
4.4hs shift avg
Activities & Recreation
0 staff
0hs shift avg
Social Services
2 staff
7.2hs shift avg
Dietary Services
4 staff
6.1hs shift avg
Other Services
1 staff
8hs shift avg
Contractor Analysis
7.9%
of total hours from contractors
2,274 contractor hours this quarter
Occupational Therapy Aide: 1 Respiratory Therapy Technician: 15 Speech Language Pathologist: 5 Clinical Nurse Specialist: 2 Physical Therapy Assistant: 9 Qualified Social Worker: 2 Medical Director: 1 Occupational Therapy Assistant: 2 Physical Therapy Aide: 1
Role Employees Contractors Total Staff Total Hours Days Worked % of Days Avg Shift (hrs)
Certified Nursing Assistant6006013,54891100%7.4
Registered Nurse170175,90691100%10
Medication Aide/Technician9093,00291100%9.4
Licensed Practical Nurse4041,50291100%9.1
Physical Therapy Assistant0997177582%5.7
Clinical Nurse Specialist2245215965%7.9
Administrator1015126470%8
Dietitian1015026571%7.7
Qualified Social Worker0224866673%7.2
Other Dietary Services Staff3034778189%4.9
Speech Language Pathologist0554636673%5.4
Nurse Practitioner1014565763%8
Respiratory Therapy Technician015153157380%2.5
Occupational Therapy Aide0111674853%3.5
Nurse Aide in Training3031132224%5.1
Occupational Therapy Assistant0225555%9.2
Medical Director011261314%2
Mental Health Service Worker1011622%8
Physical Therapy Aide011311%3.3

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Total census
65 residents
Residents by payment source
Medicare
22 residents (33.8%)
Medicaid
36 residents (55.4%)
Private pay or other
7 residents (10.8%)
Programs & Services
Residents' Group

Residents meet regularly to discuss policies, care quality, and activities

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 9.4
34% better than Maine average

Maine average: 14.2

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 21.3
27% better than Maine average

Maine average: 29.1

Long-stay resident measures
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 16.0%
39% better than Maine average

Maine average: 26.0%

Walking Ability Worsened Info Percent of long-stay residents whose ability to move independently worsened 16.4%
48% better than Maine average

Maine average: 31.4%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 31.4%
5% worse than Maine average

Maine average: 29.8%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 1.7%
62% better than Maine average

Maine average: 4.4%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 2.9%
35% better than Maine average

Maine average: 4.5%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 2.3%
17% better than Maine average

Maine average: 2.8%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 9.9%
80% worse than Maine average

Maine average: 5.5%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 39.2%
273% worse than Maine average

Maine average: 10.5%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 23.4%
18% worse than Maine average

Maine average: 19.8%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 98.3%
9% better than Maine average

Maine average: 90.1%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 100.0%
5% better than Maine average

Maine average: 95.5%

Short-stay resident measures
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 93.1%
31% better than Maine average

Maine average: 70.8%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 0.8%
43% better than Maine average

Maine average: 1.4%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 95.1%
28% better than Maine average

Maine average: 74.5%

Penalties and fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database (Data as of Jan 2026)

Total fines amount $20K
19% lower than Maine average

Maine average: $24K

Number of fines 2
64% more fines than Maine average

Maine average: 1.2

Payment Denials Info Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed. 0
100% fewer payment denials than Maine average

Maine average: 0.2

Fines amount comparison
Fines amount comparison
This facility $20K
Maine average $24K
Penalty History

Penalties are imposed by CMS for violations of federal nursing home regulations.

Civil Money Penalty Info Fines imposed for noncompliance, which can be assessed per day or per instance of violation. Feb 25, 2025
$11K
Civil Money Penalty Info Fines imposed for noncompliance, which can be assessed per day or per instance of violation. Apr 18, 2023
$9K

Last updated: Jan 2026

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Financial Aid for Maine Seniors

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Home and Community Benefits for the Elderly

MaineCare HCB Program

Age 65+ or 18+ with disability, Maine resident, Medicaid- eligible, nursing home-level care need.

~$2,829/month (300% FBR, individual).

$2,000 (individual), $3,000 (couple).

Rural access emphasized.

Maine Statewide Respite Program

ME Respite Program

Caregiver of someone 60+ with dementia, Maine resident.

~$2,500/month (individual, varies).

$40,000 (individual).

Limited to dementia caregivers; capped funding.

MaineCare Long-Term Care (Nursing Facility Services)

MaineCare Nursing Facility Services

Age 65+, Maine resident, Medicaid-eligible, requires nursing home-level care.

$943/month (individual); must be less than nursing home cost for full coverage.

$2,000 (individual), $3,000 (couple); spousal allowance up to $155,356.

Home equity limit of $636,000; estate recovery applies post-55.

Consumer-Directed Home-Based Care (CDHBC)

Maine Consumer-Directed Personal Assistance Services

Age 65+, Maine resident, needs ADL assistance, income/asset limits apply.

~$2,000/month (varies by AAA).

Not strict; prioritizes low-income.

Available through five Area Agencies on Aging.

Home Accessibility and Repair Program

Maine State Housing Authority Home Accessibility and Repair

Age 62+, Maine resident, homeowner, low-income.

~$34,000/year (individual, 80% AMI, varies by county).

Not specified; focus on income.

Includes Elderly Hardship Grants for urgent repairs.

Program of All-Inclusive Care for the Elderly (PACE)

Maine PACE (not widely available yet)

Age 55+, Maine resident, Medicare/Medicaid-eligible, nursing home-level care need, community-safe.

No strict limit; Medicaid portion $2,901/month max.

$2,000 (individual) for Medicaid portion.

Pilot phase; check availability with DHHS.

Veterans Aid and Attendance (A&A) Benefit

Maine VA Aid and Attendance

Wartime veteran/spouse, age 65+ or disabled, needs ADL help, Maine resident.

Net income minus medical expenses < $1,984/month (individual with A&A).

$155,356 (net worth limit).

High veteran population in rural areas.

Medicare Savings Programs (MSP)

Maine Medicare Savings Programs

Age 65+, Maine resident, Medicare Part A/B enrollee.

$2,014/month (individual, QMB), $2,706/month (SLMB/QI).

$9,090 (individual), $13,630 (couple).

Includes Qualified Medicare Beneficiary (QMB), Specified Low-Income Medicare Beneficiary (SLMB), and Qualified Individual (QI).