Eastside Center for Health and Rehabilitation

Eastside Center for Health and Rehabilitation is an Independent Living Home in Maine

Eastside Center for Health… is an Independent Living Home in Maine

Eastside Center for Health and Rehabilitation

516 Mt Hope Ave, Bangor, ME 04401 View Map

Eastside Center for Health and Rehabilitation is an Independent Living Home in Maine

Eastside Center for Health… is an Independent Living Home in Maine

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Overview of Eastside Center for Health and Rehabilitation

Eastside Center for Health and Rehabilitation is focused on providing the best possible care to those in need. The nursing home promotes an environment where residents continuously grow as individuals in a nurturing atmosphere where the potential of all seniors is maximized for a better quality of life. Eastside Center is dedicated to providing a unique customized solution to the needs of its residents for a speedy recovery.

The nursing home compares the individual needs of its residents before providing a specific care plan tailored just for them. The specialties provided are centered on the rehabilitative therapies needed, such as physical, occupational, and speech offered. Skilled nursing services include wound care, catheter care, ileostomy care,  and restorative nursing.

(207) 947-6131

Managed by Robert Cleaves

Center Administrator

Robert Cleaves, Administrator at Eastside Center for Health and Rehabilitation, leads with a strong commitment to patient care and organizational excellence. He began his career as a Patient Service Representative and advanced to administrator roles in multiple long-term care facilities. Robert holds a Bachelor’s degree in Health Sciences and a Master’s in Healthcare Administration from Husson University.

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Nurse hours per resident 3.50/day
Overall rating Info Based on health inspections, staffing and quality measures.
3/5
Health Inspection Info Based on deficiencies found during state health inspections.
2/5
Staffing Info Based on nurse staffing hours per resident per day.
4/5
Quality Measures Info Based on clinical outcomes for residents.
5/5

Capacity and availability

Smaller home

May offer a more intimate, personalized care environment.

Total beds 67

This home usually has limited availability

Occupancy is moderate, suggesting balanced demand.

Similar demand to the Maine average
Occupancy rate 91.6%
Residents per day (avg) 62
Occupancy rate
91.6%
Residents per day (avg)
62

Who this home usually serves

TYPE OF STAY

Mix of rehab and long-term care

This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.

Breakdown by payment type

Medicare

45% of new residents, usually for short-term rehab.

Typical stay 4 months

Private pay

49% of new residents, often for short stays.

Typical stay 1 - 2 months

Medicaid

6% of new residents, often for long-term daily care.

Typical stay 7 - 8 months

Finances and operations

Proprietary home
Individual
Home revenue
$9.2M
Profit
$652.3K
Proprietary home Individual
Home revenue
$9,178,061.00
Profit
$652,305.00
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$3.8M
41.6% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$4.7M
Total costs $8.5M

What does this home offer?

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Housing Options: Private Rooms / Semi-Private Rooms

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Building Type: Single-story

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Transportation Services

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Fitness and Recreation

Types of Care at Eastside Center for Health and Rehabilitation

Nursing Home Independent Living
Contact Eastside Center for Health and Rehabilitation

Comparison Chart

The information below is reported by the Maine Department of Health and Human Services, Division of Licensing and Certification.
Compare Independent Living around Bangor
Eastside Center for Health and Rehabilitation
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

SNF

Nursing Homes 24/7 care needed

Bangor
67
No
17
CLEAVES, ROBERT
91.6%
$8,688,445.00
$3,815,786.00
43.9%
62.30
3/5
3.5026
2/5
4/5
5/5
3
Private Rooms / Semi-Private Rooms
Phillips-Strickland House
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

IL

Independent Living For self-sufficient seniors seeking community and minimal assistance.

Bangor
48
No
84
-
-
-
-
-
-
-
-
-
-
-
-
Studio / 1 Bed / 2 Bed
Bradford Commons
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

IL

Independent Living For self-sufficient seniors seeking community and minimal assistance.

Bangor
-
No
35
-
-
-
-
-
-
-
-
-
-
-
-
Private Rooms / Semi-Private Rooms
Sunbury Village
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

IL

Independent Living For self-sufficient seniors seeking community and minimal assistance.

Bangor
-
No
33
-
-
-
-
-
-
-
-
-
-
-
-
Private Rooms / Semi-Private Rooms
The Country Villa
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

IL

Independent Living For self-sufficient seniors seeking community and minimal assistance.

Bangor
-
No
15
-
-
-
-
-
-
-
-
-
-
-
-
Private Rooms / Semi-Private Rooms

Places of interest near Eastside Center for Health and Rehabilitation

Address 2.2 miles from city center

Address 516 Mt Hope Ave, Bangor, ME 04401

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Staffing Data

Source: CMS Payroll-Based Journal (Q2 2025)

140
Total Staff
102
Employees
38
Contractors
28,784
Total Hours (Quarter)
41
Avg Staff/Day
7.7
Avg Shift (hrs)
Nursing Staff Breakdown
Role Count Avg Shift (hrs) Uses Contractors?
Registered Nurse1710 No
Licensed Practical Nurse49.1 No
Certified Nursing Assistant607.4 No
Staff by Category
Administration
2 staff
7hs shift avg
Nursing Staff
93 staff
8.2hs shift avg
Physicians & Practitioners
5 staff
7.9hs shift avg
Therapy Services
33 staff
4.4hs shift avg
Activities & Recreation
0 staff
0hs shift avg
Social Services
2 staff
7.2hs shift avg
Dietary Services
4 staff
6.1hs shift avg
Other Services
1 staff
8hs shift avg
Contractor Analysis
7.9%
of total hours from contractors
2,274 contractor hours this quarter
Occupational Therapy Aide: 1 Respiratory Therapy Technician: 15 Speech Language Pathologist: 5 Clinical Nurse Specialist: 2 Physical Therapy Assistant: 9 Qualified Social Worker: 2 Medical Director: 1 Occupational Therapy Assistant: 2 Physical Therapy Aide: 1
Role Employees Contractors Total Staff Total Hours Days Worked % of Days Avg Shift (hrs)
Certified Nursing Assistant6006013,54891100%7.4
Registered Nurse170175,90691100%10
Medication Aide/Technician9093,00291100%9.4
Licensed Practical Nurse4041,50291100%9.1
Physical Therapy Assistant0997177582%5.7
Clinical Nurse Specialist2245215965%7.9
Administrator1015126470%8
Dietitian1015026571%7.7
Qualified Social Worker0224866673%7.2
Other Dietary Services Staff3034778189%4.9
Speech Language Pathologist0554636673%5.4
Nurse Practitioner1014565763%8
Respiratory Therapy Technician015153157380%2.5
Occupational Therapy Aide0111674853%3.5
Nurse Aide in Training3031132224%5.1
Occupational Therapy Assistant0225555%9.2
Medical Director011261314%2
Mental Health Service Worker1011622%8
Physical Therapy Aide011311%3.3

Health Inspection History

Source: CMS Health Citations (Aug 2022 – Feb 2025)

8
Inspections
26
Total Citations
1
Critical (J-L)
2
Serious (G-I)
3.25
Citations/Inspection
Feb 2025
Last Inspection
Citation Severity Distribution
Minor (A-C)
2
Moderate (D-F)
21
Serious (G-I)
2
Critical (J-L)
1
What do these levels mean?
Top Deficiency Categories
Quality of Life & Care
8
31% of total
Resident Rights
7
27% of total
Abuse, Neglect & Exploitation
1
4% of total
Pharmacy Services
1
4% of total
Environmental
1
4% of total
Citation Sources
Standard Inspections 18
Complaint Investigations 8
State Comparison (ME)
Avg Citations (State)
28.5
This Facility: 26
Avg Critical (State)
0.3
This Facility: 1
Recent Citations (Last 3 Years)
DateSeverity ?CategoryTagStatus
Feb 25, 2025 E Nursing ServicesF0725 Corrected
Feb 25, 2025 G Quality of CareF0690 Corrected
Feb 25, 2025 D Quality of CareF0694 Corrected
Feb 25, 2025 D Care PlanningF0645 Corrected
Feb 25, 2025 D Resident RightsF0578 Corrected
Feb 25, 2025 B Resident RightsF0582 Corrected
Feb 25, 2025 D Resident RightsF0584 Corrected
Jan 02, 2025 D Care PlanningF0656 Corrected
Apr 22, 2024 E Quality of CareF0684 Corrected
Apr 22, 2024 E Quality of CareF0689 Corrected
Apr 09, 2024 D Quality of CareF0684 Corrected
Dec 22, 2023 D Abuse/NeglectF0607 Corrected
Dec 22, 2023 E NutritionF0801 Corrected
Dec 22, 2023 E NutritionF0812 Corrected
Dec 22, 2023 E NutritionF0814 Corrected
Dec 22, 2023 E PharmacyF0761 Corrected
Dec 22, 2023 D Care PlanningF0842 Corrected
Dec 22, 2023 D Resident RightsF0552 Corrected
Apr 18, 2023 G Quality of CareF0689 Corrected
Apr 18, 2023 D Resident RightsF0580 Corrected
Dec 19, 2022 E EnvironmentalF0908 Corrected
Dec 19, 2022 J Quality of CareF0678 Corrected
Aug 16, 2022 D Quality of CareF0698 Corrected
Aug 16, 2022 D Care PlanningF0657 Corrected
Aug 16, 2022 B Resident RightsF0623 Corrected
Aug 16, 2022 E Resident RightsF0625 Corrected

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Ownership: For-Profit LLC
Part of: NAtional Healthcare Associates
Resident Census by Payment Source
65 Total Residents
Medicare 22 (33.8%)
Medicaid 36 (55.4%)
Private Pay/Other 7 (10.8%)
Programs & Services
Residents' Group
Family Engagement

Active councils help families stay involved in care decisions and facility operations.

Quality Measures

CMS quality measures assess care quality for long-stay and short-stay residents. Lower percentages generally indicate better outcomes for most measures.

Source: CMS Nursing Home Compare (Data as of Jan 2026)

High-Risk Clinical Events
9.4 Score
34% better than avg Maine avg: 14.2

Composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and ADL decline

Functional Decline
21.3 Score
27% better than avg Maine avg: 29.1

Composite score based on ADL decline, walking ability decline, and incontinence

Long-Stay Resident Measures

Measures for residents who stay 101 days or more. For most measures, lower percentages indicate better care.

Need for Help with Daily Activities Increased
16.0%
Lost Too Much Weight
9.9%
Urinary Tract Infection
2.3%
Depressive Symptoms
39.2%
Falls with Major Injury
1.7%
Pneumococcal Vaccine
98.3%
Antipsychotic Use
23.4%
Walking Ability Worsened
16.4%
Influenza Vaccine
100.0%
High Risk Residents with Pressure Ulcers
2.9%
Low Risk Long-Stay Residents with Bowel/Bladder Incontinence
31.4%
Short-Stay Resident Measures

Measures for residents who stay 100 days or less (typically rehabilitation patients).

Pneumococcal Vaccine
93.1% 31% better than avg Maine: 70.8%
Short-Stay Residents Who Received a New Antipsychotic Medication
0.8% 43% better than avg Maine: 1.4%
Influenza Vaccine
95.1% 28% better than avg Maine: 74.5%

Penalties & Fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database (Data as of Jan 2026)

Total Fines $20K Maine avg: $24K 19% better than avg
Number of Fines 2 Maine avg: 1.2
Compared to Maine Average Facility: $20K | Maine Avg: $24K
Penalty History

Showing all 2 penalties (Apr 2023 - Feb 2025)

Feb 25, 2025 Civil Money Penalty
$11K
Apr 18, 2023 Civil Money Penalty
$9K

Guides for Better Senior Living

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Claim What’s Yours: Financial Aid for Maine Seniors

Program
State Program Name
Eligibility
Benefits
Home and Community Benefits for the Elderly
MaineCare HCB Program
  • General: Age 65+ or 18+ with disability, Maine resident, Medicaid- eligible, nursing home-level care need.
  • Income Limits (2025): ~$2,829/month (300% FBR, individual).
  • Asset Limits: $2,000 (individual), $3,000 (couple).
  • ME Specifics: Rural access emphasized.
  • Services: Personal care (5-7 hours/day), respite (240 hours/year), meals ($6/meal), adult day services ($60/day).
Maine Statewide Respite Program
  • General: Caregiver of someone 60+ with dementia, Maine resident.
  • Income Limits: ~$2,500/month (individual, varies).
  • Asset Limits: $40,000 (individual).
  • ME Specifics: Limited to dementia caregivers; capped funding.
  • Services: In-home respite (up to 30 days/year), adult day care (~$60/day).
MaineCare Long-Term Care (Nursing Facility Services)
MaineCare Nursing Facility Services
Official government program page
  • General: Age 65+, Maine resident, Medicaid-eligible, requires nursing home-level care.
  • Income Limits (2025): $943/month (individual); must be less than nursing home cost for full coverage.
  • Asset Limits: $2,000 (individual), $3,000 (couple); spousal allowance up to $155,356.
  • ME Specifics: Home equity limit of $636,000; estate recovery applies post-55.
  • Services: 24/7 nursing care, meals, therapy, medications (hours unlimited per medical need).
Consumer-Directed Home-Based Care (CDHBC)
Maine Consumer-Directed Personal Assistance Services
Official government program page
  • General: Age 65+, Maine resident, needs ADL assistance, income/asset limits apply.
  • Income Limits (2025): ~$2,000/month (varies by AAA).
  • Asset Limits: Not strict; prioritizes low-income.
  • ME Specifics: Available through five Area Agencies on Aging.
  • Services: Personal care (20-30 hours/week), PERS, adult day care, home modifications.
Home Accessibility and Repair Program
Maine State Housing Authority Home Accessibility and Repair
Official government program page
  • General: Age 62+, Maine resident, homeowner, low-income.
  • Income Limits (2025): ~$34,000/year (individual, 80% AMI, varies by county).
  • Asset Limits: Not specified; focus on income.
  • ME Specifics: Includes Elderly Hardship Grants for urgent repairs.
  • Services: Wheelchair ramps, grab bars, roof repairs (up to $20,000/project).
Program of All-Inclusive Care for the Elderly (PACE)
Maine PACE (not widely available yet)
  • General: Age 55+, Maine resident, Medicare/Medicaid-eligible, nursing home-level care need, community-safe.
  • Income Limits (2025): No strict limit; Medicaid portion $2,901/month max.
  • Asset Limits: $2,000 (individual) for Medicaid portion.
  • ME Specifics: Pilot phase; check availability with DHHS.
  • Services: Medical care, personal care, day center, transportation, respite (tailored to need).
Veterans Aid and Attendance (A&A) Benefit
Maine VA Aid and Attendance
  • General: Wartime veteran/spouse, age 65+ or disabled, needs ADL help, Maine resident.
  • Income Limits (2025): Net income minus medical expenses < $1,984/month (individual with A&A).
  • Asset Limits: $155,356 (net worth limit).
  • ME Specifics: High veteran population in rural areas.
  • Services: Cash benefit ($1,478-$2,471/month, varies by status) for care costs.
Medicare Savings Programs (MSP)
Maine Medicare Savings Programs
Official government program page
  • General: Age 65+, Maine resident, Medicare Part A/B enrollee.
  • Income Limits (2025): $2,014/month (individual, QMB), $2,706/month (SLMB/QI).
  • Asset Limits: $9,090 (individual), $13,630 (couple).
  • ME Specifics: Includes Qualified Medicare Beneficiary (QMB), Specified Low-Income Medicare Beneficiary (SLMB), and Qualified Individual (QI).
  • Services: Covers Medicare premiums (up to $174.70/month Part B), co-pays, deductibles.

Claim What’s Yours Financial Aid for Maine Seniors

MaineCare HCB Program

Home and Community Benefits for the Elderly

Requirements:
  • General:
    Age 65+ or 18+ with disability, Maine resident, Medicaid- eligible, nursing home-level care need.
  • Income Limits (2025):
    ~$2,829/month (300% FBR, individual).
  • Asset Limits:
    $2,000 (individual), $3,000 (couple).
  • ME Specifics:
    Rural access emphasized.
Benefits without Contact:
  • Services: Personal care (5-7 hours/day), respite (240 hours/year), meals ($6/meal), adult day services ($60/day).
ME Respite Program

Maine Statewide Respite Program

Requirements:
  • General:
    Caregiver of someone 60+ with dementia, Maine resident.
  • Income Limits:
    ~$2,500/month (individual, varies).
  • Asset Limits:
    $40,000 (individual).
  • ME Specifics:
    Limited to dementia caregivers; capped funding.
Benefits without Contact:
  • Services: In-home respite (up to 30 days/year), adult day care (~$60/day).
MaineCare Nursing Facility Services

MaineCare Long-Term Care (Nursing Facility Services)

Requirements:
  • General:
    Age 65+, Maine resident, Medicaid-eligible, requires nursing home-level care.
  • Income Limits (2025):
    $943/month (individual); must be less than nursing home cost for full coverage.
  • Asset Limits:
    $2,000 (individual), $3,000 (couple); spousal allowance up to $155,356.
  • ME Specifics:
    Home equity limit of $636,000; estate recovery applies post-55.
Benefits without Contact:
  • Services: 24/7 nursing care, meals, therapy, medications (hours unlimited per medical need).
Maine Consumer-Directed Personal Assistance Services

Consumer-Directed Home-Based Care (CDHBC)

Requirements:
  • General:
    Age 65+, Maine resident, needs ADL assistance, income/asset limits apply.
  • Income Limits (2025):
    ~$2,000/month (varies by AAA).
  • Asset Limits:
    Not strict; prioritizes low-income.
  • ME Specifics:
    Available through five Area Agencies on Aging.
Benefits without Contact:
  • Services: Personal care (20-30 hours/week), PERS, adult day care, home modifications.
Maine State Housing Authority Home Accessibility and Repair

Home Accessibility and Repair Program

Requirements:
  • General:
    Age 62+, Maine resident, homeowner, low-income.
  • Income Limits (2025):
    ~$34,000/year (individual, 80% AMI, varies by county).
  • Asset Limits:
    Not specified; focus on income.
  • ME Specifics:
    Includes Elderly Hardship Grants for urgent repairs.
Benefits without Contact:
  • Services: Wheelchair ramps, grab bars, roof repairs (up to $20,000/project).
Maine PACE (not widely available yet)

Program of All-Inclusive Care for the Elderly (PACE)

Requirements:
  • General:
    Age 55+, Maine resident, Medicare/Medicaid-eligible, nursing home-level care need, community-safe.
  • Income Limits (2025):
    No strict limit; Medicaid portion $2,901/month max.
  • Asset Limits:
    $2,000 (individual) for Medicaid portion.
  • ME Specifics:
    Pilot phase; check availability with DHHS.
Benefits without Contact:
  • Services: Medical care, personal care, day center, transportation, respite (tailored to need).
Maine VA Aid and Attendance

Veterans Aid and Attendance (A&A) Benefit

Requirements:
  • General:
    Wartime veteran/spouse, age 65+ or disabled, needs ADL help, Maine resident.
  • Income Limits (2025):
    Net income minus medical expenses < $1,984/month (individual with A&A).
  • Asset Limits:
    $155,356 (net worth limit).
  • ME Specifics:
    High veteran population in rural areas.
Benefits without Contact:
  • Services: Cash benefit ($1,478-$2,471/month, varies by status) for care costs.
Maine Medicare Savings Programs

Medicare Savings Programs (MSP)

Requirements:
  • General:
    Age 65+, Maine resident, Medicare Part A/B enrollee.
  • Income Limits (2025):
    $2,014/month (individual, QMB), $2,706/month (SLMB/QI).
  • Asset Limits:
    $9,090 (individual), $13,630 (couple).
  • ME Specifics:
    Includes Qualified Medicare Beneficiary (QMB), Specified Low-Income Medicare Beneficiary (SLMB), and Qualified Individual (QI).
Benefits without Contact:
  • Services: Covers Medicare premiums (up to $174.70/month Part B), co-pays, deductibles.
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