Eastside Center for Health and Rehabilitation

Independent Living & Nursing Home · Bangor, ME
CMS overall rating Info The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Eastside Center for Health and Rehabilitation

Independent Living in Bangor

CMS overall rating Info The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
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Eastside Center for Health and Rehabilitation accepts Medicare, Medicaid, and private pay.

Overview of Eastside Center for Health and Rehabilitation

Eastside Center for Health and Rehabilitation is focused on providing the best possible care to those in need. The nursing home promotes an environment where residents continuously grow as individuals in a nurturing atmosphere where the potential of all seniors is maximized for a better quality of life. Eastside Center is dedicated to providing a unique customized solution to the needs of its residents for a speedy recovery.

The nursing home compares the individual needs of its residents before providing a specific care plan tailored just for them. The specialties provided are centered on the rehabilitative therapies needed, such as physical, occupational, and speech offered. Skilled nursing services include wound care, catheter care, ileostomy care,  and restorative nursing.

(207) 947-6131

Managed by Robert Cleaves

Center Administrator

Robert Cleaves, Administrator at Eastside Center for Health and Rehabilitation, leads with a strong commitment to patient care and organizational excellence. He began his career as a Patient Service Representative and advanced to administrator roles in multiple long-term care facilities. Robert holds a Bachelor’s degree in Health Sciences and a Master’s in Healthcare Administration from Husson University.

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
At ME avg.
Health Inspection Info Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
▼ 29.7% Below ME avg.
Staffing Info Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
At ME avg.
Quality Measures Info Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
▲ 83.3% Above ME avg.

Staffing hours breakdown

Info Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.

Hours per resident per day — compared to Maine state averages

Total nursing care / resident Info This home is ranked 17th out of 22 homes in Maine.

Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
3h 30m per day
Rank #17 / 22Nurse hours — state benchmarkedThis home is ranked 17th out of 22 homes in Maine.Shows adjusted nurse hours per resident per day benchmarked to the Maine average, with a ranking across 22 Maine SNFs. More hours mean more direct care. The national average is about 3.5 hrs; below 3.0 is a red flag.
This facility Maine avg (4h 30m per day)
vs Maine avg
-22%

1 of 6 metrics below state avg

Standout metric Registered Nurse (RN) is +18% above state avg
Staff typeHours / dayvs state avg
Registered Nurse (RN) Info RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes. 1h 13m per day ▲ 18% State avg: 1h 2m per day · National avg: 41m per day
LPN / LVN Info Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care. 20m per day ▼ 26% State avg: 27m per day · National avg: 52m per day
Nurse Aide Info Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life. 2h 56m per day ■ Avg State avg: 2h 52m per day · National avg: 2h 20m per day
Total Nursing (Weekend) Info Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours. 4h 4m per day ▲ 4% State avg: 3h 55m per day · National avg: 3h 26m per day
Physical Therapist Info Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation. 4m per day ■ Avg State avg: 4m per day · National avg: 4m per day
RN (Weekend) Info Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent. 52m per day ▲ 18% State avg: 44m per day · National avg: 28m per day

Capacity and availability

This home usually has limited availability

Occupancy between 85% and 95% suggests balanced demand.

Higher occupancy than the Maine average: 83.1%
Occupancy rate 89.4% Rank #10 / 26Occupancy rate — state benchmarkedThis home is ranked 10th out of 26 homes in Maine.Shows this facility's occupancy rate versus the Maine average, with its statewide rank out of 26. Higher occupancy signals strong local demand and financial stability.
Avg. Length of Stay 70 days
Occupancy rate
89.4% Rank #10 / 26Occupancy rate — state benchmarkedThis home is ranked 10th out of 26 homes in Maine.Shows this facility's occupancy rate versus the Maine average, with its statewide rank out of 26. Higher occupancy signals strong local demand and financial stability.
Avg. Length of Stay
70 days

Who this home usually serves

TYPE OF STAY

Mix of rehab and long-term care

This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.

Breakdown by payment type

Medicare

36% of new residents, usually for short-term rehab.

Typical stay 27 days

Private pay

52% of new residents, often for short stays.

Typical stay 1 months

Medicaid

13% of new residents, often for long-term daily care.

Typical stay 11 - 12 months

Finances and operations

Privately-owned community
Operated by a partnership between two or more business owners.
Home revenue
$9.8M
Operating loss
-$97.0K
Privately-owned community Operated by a partnership between two or more business owners.
Home revenue
$9.8M Rank #21 / 26Revenue — state benchmarkedThis home is ranked 21st out of 26 homes in Maine.Shows this facility's annual revenue compared to the Maine SNF average. Higher revenue generally means more resources for staffing and capital — read alongside Payroll %.
Operating loss
-$97.0K
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations. Rank #19 / 26Payroll — state benchmarkedThis home is ranked 19th out of 26 homes in Maine.Shows total annual staff payroll benchmarked to the Maine average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.
$5.7M
58.8% of revenue Rank #9 / 26Payroll % — state benchmarkedThis home is ranked 9th out of 26 homes in Maine.Shows payroll as a percentage of revenue versus the Maine average. Well-run SNFs often land around 55–65%. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings.
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$4.1M
Total costs $9.9M
Walk Score
Walk Score: 17 / 100 Rank #16 / 20Walk Score — state benchmarkedThis home is ranked 16th out of 20 homes in Maine.Shows how walkable this facility's neighborhood is compared to the average Walk Score across Maine SNFs. Higher scores benefit residents, families, and staff.
Car-dependent. Most errands require a car, with limited nearby walkable options.

About this community

Awards

AwardsMcKnight’s Excellence in Technology Award, Certified Great Place to Work

License Details

Payment & Insurance

2 services
Accept Medicaid
Accept Medicare

Therapy & Rehabilitation

3 services
Rehabilitation Services
Respite Care
Short-Term Rehab

Staffing & Medical

3 services
Doctor on Staff
Licensed Nurses/CNAs
24-Hour Staffing

Amenities & Lifestyle

Specific ProgramsShort-Term Care Services, Advanced Capabilities and Programs, Long-Term Care Services, Palliative Care
Operating Hours24/7

Dining & Nutrition

Meal Schedule3 meals a day, plus an always available menu

What does this home offer?

Housing options icon
Housing options icon

Housing Options: Private Rooms / Semi-Private Rooms

Building type icon
Building type icon

Building Type: Single-story

Transportation services icon
Transportation services icon

Transportation Services

Fitness and recreation icon
Fitness and recreation icon

Fitness and Recreation

Types of Care at Eastside Center for Health and Rehabilitation

Nursing Home Independent Living

Contact Eastside Center for Health and Rehabilitation

Health Inspection History

Inspections
Total health inspections 8

Maine average 5


Last Health inspection on Feb 2025

Total health citations
26 Rank #6 / 22Health citations — state benchmarkedThis home is ranked 6th out of 22 homes in Maine.Shows this facility's total health deficiency citations benchmarked to the Maine state average, with a ranking across all 22 ME SNFs. Lower citation counts earn a better rank.

Maine average 28.5

Citations per inspection
3.25 Rank #3 / 22Citations per inspection — state benchmarkedThis home is ranked 3rd out of 22 homes in Maine.Shows average deficiency citations per CMS inspection for this facility versus the Maine mean across 22 SNFs with citation data. Lower is better.

Maine average 5.88


Health citations are formal notices following inspections when they fail to comply with safety and care standards.

18 of 26 citations resulted from standard inspections; and 8 of 26 resulted from complaint investigations.

Breakdown of citation severity (last 4 years)
Critical Health citations More info
1
233% worse than Maine average

Maine average: 0.3


Serious Health citations More info 2
400% worse than Maine average

Maine average: 0.4

1 critical citation More info Maine average: 0.3

2 serious citations More info Maine average: 0.4

21 moderate citations More info Maine average: 25.8

2 minor citations More info Maine average: 2.1
Citations history (last 4 years)
Nursing Services moderate citation Info Issues related to the availability and quality of nursing staff and the care they provide. Feb 25, 2025
Corrected

Quality of Care serious citation Info Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs. Feb 25, 2025
Corrected

Quality of Care moderate citation Info Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs. Feb 25, 2025
Corrected

Care Planning moderate citation Info Issues related to creating and updating personalized care plans for residents based on their needs and conditions. Feb 25, 2025
Corrected

Financial Assistance for
Independent Living in Maine

Eastside Center for Health and Rehabilitation is located in Bangor, Maine.
Here are the financial assistance programs available to residents in Maine.

Get Financial aid guidance

Home and Community Benefits for the Elderly

MaineCare HCB Program

Age 65+ or 18+ with disability
General Maine resident, Medicaid- eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
ME

Rural access emphasized.

Benefits
Personal care (5-7 hours/day) Respite (240 hours/year) Meals ($6/meal) Adult day services ($60/day)

Maine Statewide Respite Program

ME Respite Program

Age
General Caregiver of someone 60+ with dementia, Maine resident.
Income Limits ~$2,500/month individual, varies
Asset Limits $40,000 individual
ME

Limited to dementia caregivers; capped funding.

Benefits
In-home respite (up to 30 days/year) Adult day care (~$60/day)

MaineCare Long-Term Care (Nursing Facility Services)

MaineCare Nursing Facility Services

Age 65+
General Maine resident, Medicaid-eligible, requires nursing home-level care.
Income Limits (2025) $943/month (individual); must be less than nursing home cost for full coverage.
Asset Limits $2,000 (individual), $3,000 (couple); spousal allowance up to $155,356.
ME

Home equity limit of $636,000; estate recovery applies post-55.

Benefits
24/7 nursing care Meals Therapy Medications (hours unlimited per medical need)

Consumer-Directed Home-Based Care (CDHBC)

Maine Consumer-Directed Personal Assistance Services

Age 65+
General Maine resident, needs ADL assistance, income/asset limits apply.
Income Limits (2025) ~$2,000/month varies by AAA
Asset Limits Not strict; prioritizes low-income.
ME

Available through five Area Agencies on Aging.

Benefits
Personal care (20-30 hours/week) PERS Adult day care Home modifications

Home Accessibility and Repair Program

Maine State Housing Authority Home Accessibility and Repair

Age 62+
General Maine resident, homeowner, low-income.
Income Limits (2025) ~$34,000/year individual, 80% AMI, varies by county
Asset Limits Not specified; focus on income.
ME

Includes Elderly Hardship Grants for urgent repairs.

Benefits
Wheelchair ramps Grab bars Roof repairs (up to $20,000/project)

Program of All-Inclusive Care for the Elderly (PACE)

Maine PACE (not widely available yet)

Age 55+
General Maine resident, Medicare/Medicaid-eligible, nursing home-level care need, community-safe.
Income Limits (2025) No strict limit; Medicaid portion $2,901/month max.
Asset Limits $2,000 (individual) for Medicaid portion.
ME

Pilot phase; check availability with DHHS.

Benefits
Medical care Personal care Day center Transportation Respite (tailored to need)

Veterans Aid and Attendance (A&A) Benefit

Maine VA Aid and Attendance

Age
General Wartime veteran/spouse, age 65+ or disabled, needs ADL help, Maine resident.
Income Limits (2025) Net income minus medical expenses < $1,984/month individual with A&A
Asset Limits $155,356 net worth limit
ME

High veteran population in rural areas.

Benefits
Cash benefit ($1,478-$2,471/month, varies by status) for care costs

Medicare Savings Programs (MSP)

Maine Medicare Savings Programs

Age 65+
General Maine resident, Medicare Part A/B enrollee.
Income Limits (2025) $2,014/month (individual, QMB), $2,706/month (SLMB/QI).
Asset Limits $9,090 (individual), $13,630 (couple).
ME

Includes Qualified Medicare Beneficiary (QMB), Specified Low-Income Medicare Beneficiary (SLMB), and Qualified Individual (QI).

Benefits
Covers Medicare premiums (up to $174.70/month Part B) Co-pays Deductibles

Places of interest near Eastside Center for Health and Rehabilitation

Address 2.2 miles from city center Info Estimated distance in miles from Bangor's city center to Eastside Center for Health and Rehabilitation's address, calculated via Google Maps. — 0.28 miles to nearest hospital (Dorothea Dix Psychiatric Center)

Calculate Travel Distance to Eastside Center for Health and Rehabilitation

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Address

Staffing Data (Q2 2025)

This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.

Total staff 140
Employees 102
Contractors 38
Staff to resident ratio 2.15:1
12% better than Maine average

Maine average ratio: 1.92:1

Avg staff/day 41
Average shift 7.7 hours
5% worse than Maine average

Maine average: 8.1 hours

Total staff hours (quarter) 28,784
Nursing staff breakdown
Registered Nurse

Manages medical care and health needs.

Total count 17
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 10 hours

No contractors work on this role.

Licensed Practical Nurse

Assists with medical care and medications.

Total count 4
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 9.1 hours

No contractors work on this role.

Certified Nursing Assistant

Helps with daily care and mobility.

Total count 60
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 7.4 hours

No contractors work on this role.

Contractor staffing

Total hours from contractors

7.9%

2,274 contractor hours this quarter

Respiratory Therapy Technician: 15 Physical Therapy Assistant: 9 Speech Language Pathologist: 5 Clinical Nurse Specialist: 2 Qualified Social Worker: 2 Occupational Therapy Assistant: 2 Occupational Therapy Aide: 1 Medical Director: 1 Physical Therapy Aide: 1
Staff by category
Certified Nursing Assistant6006013,54891100%7.4
Registered Nurse170175,90691100%10
Medication Aide/Technician9093,00291100%9.4
Licensed Practical Nurse4041,50291100%9.1
Physical Therapy Assistant0997177582%5.7
Clinical Nurse Specialist2245215965%7.9
Administrator1015126470%8
Dietitian1015026571%7.7
Qualified Social Worker0224866673%7.2
Other Dietary Services Staff3034778189%4.9
Speech Language Pathologist0554636673%5.4
Nurse Practitioner1014565763%8
Respiratory Therapy Technician015153157380%2.5
Occupational Therapy Aide0111674853%3.5
Nurse Aide in Training3031132224%5.1
Occupational Therapy Assistant0225555%9.2
Medical Director011261314%2
Mental Health Service Worker1011622%8
Physical Therapy Aide011311%3.3
60 Certified Nursing Assistant
% of Days 100%
17 Registered Nurse
% of Days 100%
9 Medication Aide/Technician
% of Days 100%
4 Licensed Practical Nurse
% of Days 100%
9 Physical Therapy Assistant
% of Days 82%
4 Clinical Nurse Specialist
% of Days 65%
1 Administrator
% of Days 70%
1 Dietitian
% of Days 71%
2 Qualified Social Worker
% of Days 73%
3 Other Dietary Services Staff
% of Days 89%
5 Speech Language Pathologist
% of Days 73%
1 Nurse Practitioner
% of Days 63%
15 Respiratory Therapy Technician
% of Days 80%
1 Occupational Therapy Aide
% of Days 53%
3 Nurse Aide in Training
% of Days 24%
2 Occupational Therapy Assistant
% of Days 5%
1 Medical Director
% of Days 14%
1 Mental Health Service Worker
% of Days 2%
1 Physical Therapy Aide
% of Days 1%

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Total residents 65
Medicare
22
33.8% of residents
Medicaid
36
55.4% of residents
Private pay or other
7
10.8% of residents
Programs & Services
Residents Group

Residents meet regularly to discuss policies, care quality, and activities

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 9.4
34% better than Maine average

Maine average: 14.2

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 21.3
27% better than Maine average

Maine average: 29.1

Long-stay resident measures
Significantly above average Maine avg: 2.6 Info CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 16.0%
39% better than Maine average

Maine average: 26.0%

Walking Ability Worsened Info Percent of long-stay residents whose ability to move independently worsened 16.4%
48% better than Maine average

Maine average: 31.4%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 31.4%
5% worse than Maine average

Maine average: 29.8%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 1.7%
62% better than Maine average

Maine average: 4.4%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 2.9%
35% better than Maine average

Maine average: 4.5%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 2.3%
17% better than Maine average

Maine average: 2.8%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 9.9%
80% worse than Maine average

Maine average: 5.5%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 39.2%
273% worse than Maine average

Maine average: 10.5%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 23.4%
18% worse than Maine average

Maine average: 19.8%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 98.3%
9% better than Maine average

Maine average: 90.1%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 100.0%
5% better than Maine average

Maine average: 95.5%

Hospitalizations per 1,000 days Info Number of hospitalizations per 1,000 long-stay resident days. 1.07
23% better than Maine average

Maine average: 1.39

ED visits per 1,000 days Info Number of outpatient emergency department visits per 1,000 long-stay resident days. 1.60
23% better than Maine average

Maine average: 2.08

Short-stay resident measures
Above average Maine avg: 3.3 Info CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 93.1%
31% better than Maine average

Maine average: 70.8%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 0.8%
43% better than Maine average

Maine average: 1.4%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 95.1%
28% better than Maine average

Maine average: 74.5%

Re-hospitalized after SNF stay Info Percentage of short-stay residents who were re-hospitalized after their nursing home admission. 22.9%
12% worse than Maine average

Maine average: 20.5%

Emergency department visits Info Percentage of short-stay residents who had an outpatient emergency department visit. 12.8%
18% better than Maine average

Maine average: 15.6%

Falls with major injury Info Percentage of SNF residents who experience falls with major injury during their stay. 0.0%
100% better than Maine average

Maine average: 0.8%

Ability to care for self at discharge Info Percentage of residents at or above expected ability to care for themselves at discharge. 72.6%
35% better than Maine average

Maine average: 53.7%

Successful return to home or community Info Rate of successful return to home or community from a skilled nursing facility. 63.5%
26% better than Maine average

Maine average: 50.6%

Penalties and fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database (Data as of Jan 2026)

Total fines amount $20K
19% lower than Maine average

Maine average: $24K

Number of fines 2
64% more fines than Maine average

Maine average: 1.2

Payment Denials Info Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed. 0
100% fewer payment denials than Maine average

Maine average: 0.2

Fines amount comparison
Fines amount comparison
This facility $20K
Maine average $24K
Penalty History

Penalties are imposed by CMS for violations of federal nursing home regulations.

1 penalty in the past 3 years

Feb 25, 2025 · $11K

Civil Money Penalty Info Fines imposed for noncompliance, which can be assessed per day or per instance of violation. Feb 25, 2025
$11K

Last updated: Jan 2026

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Frequently Asked Questions about Eastside Center for Health and Rehabilitation

What neighborhood is Eastside Center for Health and Rehabilitation in?

Eastside Center for Health and Rehabilitation is in the Tree Streets neighborhood.

Is Eastside Center for Health and Rehabilitation in a walkable area?

Eastside Center for Health and Rehabilitation has a walk score of 17. Car-dependent. Most errands require a car, with limited nearby walkable options.

Are there photos of Eastside Center for Health and Rehabilitation?

Yes — there are 5 photos of Eastside Center for Health and Rehabilitation in the photo gallery on this page.

What is the phone number of Eastside Center for Health and Rehabilitation?

(207) 947-6131 will put you in contact with the team at Eastside Center for Health and Rehabilitation.

Is Eastside Center for Health and Rehabilitation Medicare or Medicaid certified?

Yes — Eastside Center for Health and Rehabilitation is a CMS-certified provider of Medicare and Medicaid.

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