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Eastside Center for Health and Rehabilitation
Nursing Home, Hospice Care, Palliative Care, Respite Care & Skilled Nursing · Bangor, ME
CMS overall rating Info CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
Exterior view of the Eastside Center for Health and Rehabilitation Exterior view of Eastside Center for Health and Rehabilitation Exterior view of Eastside Center for Health and Rehabilitation Exterior view of Eastside Center for Health and Rehabilitation Entrance of Eastside Center for Health and Rehabilitation Dining area with tables and chairs Reception area with seating and artwork displays Seating area with chairs and decorative plants Dining table set ready for a meal. Cozy dining area with kitchen appliances. Dining table set for a meal in a common area Dining table set with dishes and a small plant. Interior dining area with wooden table and chairs Seating area with chairs and plant in facility Rehabilitation room with stairs and treatment table Comfortable seating area in a common room Cozy resident room with twin beds and a table. Reception area with seating and artwork Cozy common area with blue chairs and plants. Reception area with a framed landscape photo Physical therapy equipment in a rehabilitation space. YouTube Video

Eastside Center for Health and Rehabilitation

Nursing Home, Hospice Care, Palliative Care, Respite Care & Skilled Nursing · Bangor, ME
CMS overall rating Info CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
516 Mt Hope Ave, Bangor, ME 04401 View map Calculator: See prices in your area
Eastside Center for Health and Rehabilitation accepts Medicare, Medicaid, and private pay.
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Eastside Center for Health and Rehabilitation accepts Medicare, Medicaid, and private pay.

Overview of Eastside Center for Health and Rehabilitation

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Rehabilitation sits at the center of what Eastside Center for Health and Rehabilitation does. The 69-bed, single-story building in Bangor, Maine offers private and semi-private rooms, and covers skilled nursing, hospice care, palliative care, and respite care. Getting around outside the property means driving; the Walk Score here is 17, firmly car-dependent.

Physical, occupational, and speech therapy are all available on-site, which matters for residents working through recovery after surgery or a serious illness. Skilled nursing coverage goes further than the basics too: wound care, catheter care, ileostomy care, and restorative nursing are all part of what’s offered, with a doctor on staff and nursing coverage around the clock.

Staffing breaks down by role: registered nurses log the most hours per resident of any role here, with licensed nurses and nurse aides filling out the rest of daily coverage. Nurse aides still handle the most direct, hands-on time, close to three hours per resident each day.

Beyond clinical care, there’s a Wellness Program, plus a spa, a patio, scheduled transportation, and housekeeping built into daily life. Occupancy sits at 89.4%, and Medicare, Medicaid, and private pay are all accepted. Robert Cleaves owns the facility.

Between its rehabilitation focus, a wide range of skilled nursing specialties, and hospice and palliative care available alongside shorter-term recovery stays, Eastside Center reads as a community built for residents whose care needs span from active recovery to longer-term, more intensive support.

Facility Direct Line (207) 947-6131
Facility Direct Line (207) 947-6131 info@corpshopping.com
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Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
▼ 34.2% Below ME avg. ▼ 34.2% Below ME avg.ME average: 3.0Click the badge to see the full State ranking.Click here to see the full State ranking.
Health Inspection Info Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
▼ 29.7% Below ME avg. ▼ 29.7% Below ME avg.ME average: 2.8Click the badge to see the full State ranking.Click here to see the full State ranking.
Staffing Info Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
At ME avg. At ME avg.ME average: 4.0Click the badge to see the full State ranking.Click here to see the full State ranking.
Quality Measures Info Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
▲ 46.7% Above ME avg. ▲ 46.7% Above ME avg.ME average: 2.7Click the badge to see the full State ranking.Click here to see the full State ranking.

Staffing hours Info Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.

Hours per resident per day vs Maine averages

Rank #22 / 30Nurse hours — State benchmarkedThis home is ranked 22nd out of 30 homes we track in Maine for nurse hours. Shows adjusted nurse hours per resident per day benchmarked to the Maine average, with a ranking across 30 Maine facilities. More hours mean more direct care. The national average is about 3.5 hrs; below 3.0 is a red flag.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Maine that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

Total nursing care Info This home is ranked 22nd out of 30 homes we track in Maine for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.

3h 46m

16% below state avg
Staff type
Hours / day / resident
vs state avg
Registered Nurse (RN) Info RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
1h 8m
+9% State avg: 1h 2m per day · National avg: 41m per day
LPN / LVN Info Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
10m
−63% State avg: 27m per day · National avg: 52m per day
Nurse Aide Info Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
2h 28m
−14% State avg: 2h 52m per day · National avg: 2h 20m per day
Weekend Total Nursing Info Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
3h 26m
−12% State avg: 3h 55m per day · National avg: 3h 26m per day
Physical Therapist Info Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
4m
+9% State avg: 4m per day · National avg: 4m per day
Weekend RN Info Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
58m
+32% State avg: 44m per day · National avg: 28m per day

3 of 6 metrics below state avg

Standout metric: Weekend RN is +32% above Maine average

By The Numbers

Community insights.

Bed count Info A moderately sized community that may balance personal attention with shared amenities and social activities. 69 Rank #35 / 356Bed count — State benchmarkedThis home is ranked 35th out of 356 homes we track in Maine for bed count. Shows this facility's certified or reported bed count compared to other Maine facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Maine that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

Smaller home · May offer a more intimate, personalized care environment.

Walk Score Info Car-dependent. Most errands require a car, with limited nearby walkable options. Rank #239 / 357Walk Score — State benchmarkedThis home is ranked 239th out of 357 homes we track in Maine for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Maine facilities. Higher scores benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Maine that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
17 / 100
Occupancy rate Info Occupancy between 85% and 95% suggests balanced demand. Rank #127 / 239Occupancy rate — State benchmarkedThis home is ranked 127th out of 239 homes we track in Maine for occupancy. Shows this facility's occupancy rate versus the Maine average, with its Statewide rank out of 239. Higher occupancy signals strong local demand and financial stability.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Maine that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
94% This home usually has limited availability
Higher occupancy than the Maine average: 87.5%
Residents per day (avg) Info The average number of residents living at this facility on a given day. CMS calculates this figure from the facility's Minimum Data Set (MDS) assessments and uses this value for other measures like Hours Per Resident Per Day (HPRD) and 5-Star Staffing rating.
65
Avg. Length of Stay Info Average number of days residents stay at this facility, based on CMS cost report data. Shorter stays often reflect post-acute or rehab care; longer stays reflect long-term care.
70 days

About this community

Awards

McKnight’s Excellence in Technology Award

License Details

CertificationsMcKnight’s Excellence in Technology Award, Certified Great Place to Work

Payment & Insurance

2 services
Accept Medicaid
Accept Medicare

Therapy & Rehabilitation

3 services
Rehabilitation Services
Respite Care
Short-Term Rehab

Staffing & Medical

2 services
Doctor on Staff
24-Hour Staffing

Additional Services

1 service
Home Care

Amenities & Lifestyle

Spa
Patio
Transportation
Housekeeping
Activities
Wellness ProgramPassport™ approach, therapy, telehealth, diagnostics, home care, hospice
Branded ProgramsPassport™
Religious Services
Volunteer Program
Operating Hours24/7

Contact Eastside Center for Health and Rehabilitation

CMS Health Inspection History

Inspections Since 2022 · 4 years of data
Total health inspections 8

Maine average 5

Last Health inspection on Feb 2025

Total health citations
26 Rank #11 / 30Health citations — State benchmarkedThis home is ranked 11th out of 30 homes we track in Maine for health citations. Shows this facility's total health deficiency citations benchmarked to the Maine State average, with a ranking across all 30 ME facilities. Lower citation counts earn a better rank.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Maine that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

Maine average 28.5

Citations per inspection
3.25 Rank #3 / 30Citations per inspection — State benchmarkedThis home is ranked 3rd out of 30 homes we track in Maine for citations per inspection. Shows average deficiency citations per CMS inspection for this facility versus the Maine mean across 30 facilities with citation data. Lower is better.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Maine that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

Maine average 5.88

Health citations are formal notices following inspections when they fail to comply with safety and care standards.

18 of 26 citations resulted from standard inspections; and 8 of 26 resulted from complaint investigations.

Breakdown of citation severity (last 4 years)
Critical health citations
1
233% worse than Maine average

Maine average: 0.3

Serious health citations
2
400% worse than Maine average

Maine average: 0.4

1 critical citation Maine average: 0.3
2 serious citations Maine average: 0.4
21 moderate citations Maine average: 25.8
2 minor citations Maine average: 2.1
Citations history (last 4 years)
Nursing Services moderate citation Feb 25, 2025
Corrected
Quality of Care serious citation Feb 25, 2025
Corrected
Quality of Care moderate citation Feb 25, 2025
Corrected
Care Planning moderate citation Feb 25, 2025
Corrected

Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.

Staffing Data

Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.

Total staff 134
Employees 105
Contractors 29
Staff to resident ratio 2.06 : 1
0% compared with Maine average
Maine average ratio: 2.03 : 1 Maine average ratio: 2.03 : 1See full Maine ranking
Avg staff/day 41
Average shift 7.8 hours
0% compared with Maine average
Maine average: 8.1 hours Maine average shift: 8.1 hoursSee full Maine ranking
Total staff hours (quarter) 29,496

Nursing staff breakdown

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Registered Nurse

Manages medical care and health needs.

RN Staff Info 24 total: 22 full-time employees and 2 contractors. 24
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 9.7 hours
Licensed Practical Nurse

Assists with medical care and medications.

LPN Staff Info All 5 LPN Staff are full-time employees. No contractors work on this role. 5
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 8.8 hours
Certified Nursing Assistant

Helps with daily care and mobility.

CNA Staff Info All 57 CNA Staff are full-time employees. No contractors work on this role. 57
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 7.6 hours

Contractor staffing

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.

Total hours from contractors

9.2%

2,726 contractor hours this quarter

Respiratory Therapy Technician: 9 Physical Therapy Assistant: 6 Speech Language Pathologist: 5 Occupational Therapy Assistant: 3 Registered Nurse: 2 Qualified Social Worker: 2 Occupational Therapy Aide: 1 Medical Director: 1

Staff by category

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Certified Nursing Assistant5705713,27392100%7.6
Registered Nurse222246,68492100%9.7
Medication Aide/Technician120123,07192100%9.3
Licensed Practical Nurse5051,4209098%8.8
Physical Therapy Assistant0661,0898188%6.2
Speech Language Pathologist0555407076%5.9
Administrator1015126470%8
Nurse Practitioner1014806065%8
Clinical Nurse Specialist1014725964%8
Other Dietary Services Staff3034687076%6
Dietitian1014536065%7.5
Qualified Social Worker0224406065%6.7
Respiratory Therapy Technician0993266571%4.2
Occupational Therapy Aide0111374852%2.8
Medical Director011581112%5.3
Occupational Therapy Assistant033492224%2.1
Nurse Aide in Training2022567%4.1
57 Certified Nursing Assistant
% of Days 100%
24 Registered Nurse
% of Days 100%
12 Medication Aide/Technician
% of Days 100%
5 Licensed Practical Nurse
% of Days 98%
View All Staffing Data in Bangor

Penalties and fines

Includes penalties issued in 2025

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database (Data as of Jan 2026)

Total fines amount $20K Rank #22 / 30Federal fines — State benchmarkedThis home is ranked 22nd out of 30 homes we track in Maine for federal fines. Shows this facility's cumulative CMS federal fine dollars versus the Maine average among facilities with fines, and where it ranks among 30 facilities in the pool. Lower total dollars mean a better rank.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Maine that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
19% lower than Maine average

Maine average: $24K

Number of fines 2
64% more fines than Maine average

Maine average: 1.2

Payment Denials Info Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed. 0
100% fewer payment denials than Maine average

Maine average: 0.2

Fines amount comparison
Fines amount comparison
This facility $20K
Maine average $24K
Penalty History

Penalties are imposed by CMS for violations of federal nursing home regulations.

1 penalty in the past 3 years

Feb 25, 2025 · $11K

Civil Money Penalty Info Fines imposed for noncompliance, which can be assessed per day or per instance of violation. Feb 25, 2025
$11K

Last updated: Jan 2026

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 9.4
34% better than Maine average

Maine average: 14.2

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 21.3
27% better than Maine average

Maine average: 29.1

Long-stay resident measures
Above average Maine avg: 2.6 Info CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 16.0%
39% better than Maine average

Maine average: 26.0%

Walking Ability Worsened Info Percent of long-stay residents whose ability to move independently worsened 16.4%
48% better than Maine average

Maine average: 31.4%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 31.4%
5% worse than Maine average

Maine average: 29.8%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 1.7%
62% better than Maine average

Maine average: 4.4%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 2.9%
35% better than Maine average

Maine average: 4.5%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 2.3%
17% better than Maine average

Maine average: 2.8%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 9.9%
80% worse than Maine average

Maine average: 5.5%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 39.2%
273% worse than Maine average

Maine average: 10.5%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 23.4%
18% worse than Maine average

Maine average: 19.8%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 98.3%
9% better than Maine average

Maine average: 90.1%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 100.0%
5% better than Maine average

Maine average: 95.5%

Hospitalizations per 1,000 days Info Number of hospitalizations per 1,000 long-stay resident days. 1.07
23% better than Maine average

Maine average: 1.39

ED visits per 1,000 days Info Number of outpatient emergency department visits per 1,000 long-stay resident days. 1.60
23% better than Maine average

Maine average: 2.08

Short-stay resident measures
Above average Maine avg: 3.3 Info CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 93.1%
31% better than Maine average

Maine average: 70.8%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 0.8%
43% better than Maine average

Maine average: 1.4%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 95.1%
28% better than Maine average

Maine average: 74.5%

Re-hospitalized after SNF stay Info Percentage of short-stay residents who were re-hospitalized after their nursing home admission. 22.9%
12% worse than Maine average

Maine average: 20.5%

Emergency department visits Info Percentage of short-stay residents who had an outpatient emergency department visit. 12.8%
18% better than Maine average

Maine average: 15.6%

Falls with major injury Info Percentage of SNF residents who experience falls with major injury during their stay. 0.0%
100% better than Maine average

Maine average: 0.8%

Ability to care for self at discharge Info Percentage of residents at or above expected ability to care for themselves at discharge. 72.6%
35% better than Maine average

Maine average: 53.7%

Successful return to home or community Info Rate of successful return to home or community from a skilled nursing facility. 63.5%
26% better than Maine average

Maine average: 50.6%

Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.

Breakdown by payment type

Medicare

36% of new residents, usually for short-term rehab.

Typical stay 27 days

Private pay

52% of new residents, often for short stays.

Typical stay 1 months

Medicaid

13% of new residents, often for long-term daily care.

Typical stay 11 - 12 months

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Total residents 65
Medicare
22
33.8% of residents
Medicaid
36
55.4% of residents
Private pay or other
7
10.8% of residents
Programs & Services
Residents Group

Residents meet regularly to discuss policies, care quality, and activities

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.

Finances and operations

Based on CMS SNF Cost Report for fiscal year ending in 12/2023.

For-profit
Operated by a single business entity.
Net patient revenue Info Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
$9.2M
Net patient income Info Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
-$115.7K
For-profit Operated by a single business entity.
Net patient revenue Info Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
$9.2M Rank #23 / 27Net patient revenue — State benchmarkedThis home is ranked 23rd out of 27 homes we track in Maine. Shows this facility's net patient revenue compared to the Maine average, among facilities reporting a recent fiscal year. Higher revenue generally means more resources for staffing and capital — read alongside Payroll %.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Maine that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.
Net patient income Info Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
-$115.7K
Other income Info Money the home earns outside of resident care — such as investments, grants, rentals and other non-operating sources (CMS cost report, Worksheet G-3). It is tracked separately from net patient revenue: it is not part of that figure, and it is not included in net patient income.
$18.7K
Payroll costs Info Staff salaries plus wage-related costs — benefits such as payroll taxes, health insurance and retirement — from the home's own accounting records (CMS cost report, Worksheet A). Contract or agency labor is counted separately, under other operating costs. Rank #20 / 27Payroll costs — State benchmarkedThis home is ranked 20th out of 27 homes we track in Maine. Shows total staff payroll — salaries plus wage-related benefits — benchmarked to the Maine average, among facilities reporting a recent fiscal year. Higher payroll relative to peers often signals better staffing and less reliance on contract labor.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Maine that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.
$5.0M 54.8% of net patient revenue Info Payroll as a share of revenue: staff salaries and wage-related benefits divided by net patient revenue. A higher figure means more of each revenue dollar goes to staff pay. Rank #8 / 27Payroll % of net patient revenue — State benchmarkedThis home is ranked 8th out of 27 homes we track in Maine. Shows payroll as a percentage of net patient revenue versus the Maine average, among facilities reporting a recent fiscal year. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Maine that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.
Other operating costs Info Everything it costs to run the home apart from payroll — food, utilities, supplies, maintenance, contract labor and administration. Calculated as total operating expense minus payroll (staff salaries and wage-related benefits).
$4.3M
Total costs Info The home's total operating expense for the year — all the costs of running it, salaries included (CMS cost report, Worksheet G-3).
$9.3M
How we calculate these figures

This home is owned by Robert Cleaves

Certified by the Centers for Medicare & Medicaid Services authority — CMS Certification Number: 205106

Show certification details

What does this home offer?

Pets allowed icon
Pets allowed icon

No pets allowed

Housing options icon
Housing options icon

Housing Options: Private Rooms / Semi-Private Rooms

Building type icon
Building type icon

Building Type: Single-story

Transportation services icon
Transportation services icon

Transportation Services

Fitness and recreation icon
Fitness and recreation icon

Fitness and Recreation

Who this home usually serves

TYPE OF STAY

Mix of rehab and long-term care

This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.

Most new residents arrive under private pay (52% of admissions), and a typical private pay stay runs around 1 months.

Admissions
322 total

Coverage residents most often arrive under.

Medicare 36%
Private pay 52%
Medicaid 13%
Discharges
323 total

Coverage residents most often leave under.

Medicare 28%
Private pay 50%
Medicaid 22%

Admissions and discharges reflect care patterns over time — they are not used to rate this facility.

How we assess these insights

Managed by Robert Cleaves

Center Administrator

Robert Cleaves, Administrator at Eastside Center for Health and Rehabilitation, leads with a strong commitment to patient care and organizational excellence. He began his career as a Patient Service Representative and advanced to administrator roles in multiple long-term care facilities. Robert holds a Bachelor’s degree in Health Sciences and a Master’s in Healthcare Administration from Husson University.

Places of interest near Eastside Center for Health and Rehabilitation

Address 2.2 miles from city center Info Estimated distance in miles from Bangor's city center to Eastside Center for Health and Rehabilitation's address, calculated via Google Maps.

Calculate Travel Distance to Eastside Center for Health and Rehabilitation

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Compare Nursing Homes around Bangor

Info below is compiled from CMS reports & the ME Dept. of Health & Human Services (DHHS), senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest to lowest based on our ranking methodology.

The facility name. Click to view the full profile page on Assisted Living Magazine, including photos, services, and contact info.
CMS (Centers for Medicare & Medicaid Services, the federal agency that regulates nursing homes) Overall 5-star rating — a composite of Health Inspection, Staffing, and Quality Measures scores. 5 stars = top 10% nationally. 1 star = bottom 10%. The single most important number to start with when comparing facilities.
Care Types in This Table AL (Assisted Living): Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing. NH (Nursing Home): 24/7 skilled nursing care for residents with complex, ongoing medical needs. SNF (Skilled Nursing Facility): Round-the-clock nursing care, often for recovery after surgery, injury, or illness. MC (Memory Care): Secured, specialized care for people living with Alzheimer's or dementia. RC (Respite Care): Short-term temporary care that gives family caregivers a break. RESC (Residential Care): Personal care and daily-living support in a smaller, more intimate residential setting. HOS (Hospice Care): Comfort-focused care for those with a terminal illness, prioritizing quality of life over treatment. PC (Palliative Care): Comfort-focused care for serious illness at any stage, including alongside curative treatment.
Neighborhood or city area where the facility is located. Proximity to family, hospitals, and green space matters for both quality of life and ease of visitation. Consider drive time and transit access when evaluating location.
Licensed bed capacity. Larger facilities (300+ beds) often have more specialized programs but can feel institutional. Smaller homes (under 150 beds) tend to deliver more personalized care. Compare with Avg Res/Day to understand how full the facility typically runs.
Percentage of licensed beds filled on an average day. Color indicates financial health: green (90%+) = operationally strong, typically profitable. Amber (80–89%) = stable but leaving revenue on the table. Orange (70–79%) = financial strain likely, may struggle with fixed costs. Red (<70%) = significant distress, closure or ownership change risk increases sharply.
This facility's occupancy rate compared to the statewide average for similar facilities. A positive number means above-average demand. Facilities running 5%+ above the state average are typically the most sought-after in their market — a strong proxy for reputation.
CMS-adjusted total nurse hours per resident per day (RN + LPN + CNA combined). The national average is approximately 3.5 hrs. Higher is better — more direct care time per resident. Below 3.0 is a red flag. CMS weights RN hours more heavily because RNs handle complex clinical decisions that CNAs cannot.
CMS Health Inspection star rating (1–5 stars), based on the 3 most recent annual state surveys plus any complaint investigations. This is the hardest rating to manipulate — it reflects real surveyor findings on-site. 5 stars = fewest deficiencies found. 1 star = most. It carries the heaviest weight in the Overall CMS rating.
CMS Staffing star rating (1–5 stars), based on daily nurse staffing hours submitted to CMS via verified payroll data. Compares RN, LPN, and CNA coverage relative to resident acuity level. 5 stars = well above expected staffing. Weekend staffing is evaluated separately, as that's where many facilities quietly reduce coverage.
CMS Quality Measures star rating (1–5 stars), based on 15 clinical outcome metrics including fall rates, pressure ulcers, antipsychotic drug use, and hospital readmissions. Captures actual resident health outcomes, not just compliance. High QM combined with low Health Inspection scores can indicate a facility with strong care but weak documentation practices.
Registered Nurse hours per resident/day compared to the statewide average. RNs are the highest-skilled nursing staff — they assess residents, manage medications, and respond to emergencies. A value of +50% means RN coverage is 50% above the state norm. Negative values are a concern for residents with complex or acute medical needs.
Total nursing staff hours (RN + LPN + CNA combined) per resident/day vs. the statewide average. A broader measure than RN vs State — it captures the entire care team. A facility can have high total staffing but low RN hours, meaning more aides and fewer nurses. Read both columns together for the full picture.
Total dollar amount of federal monetary fines (civil money penalties) issued by CMS in the past 3 years. Fines are only levied for serious violations — typically actual harm to residents, repeated uncorrected deficiencies, or systemic non-compliance. Even a single fine is noteworthy. Multiple fines strongly suggest a pattern, not isolated incidents.
Total health deficiency citations from the most recent standard inspection cycle. Minor citations (scope A–C) are common and often administrative in nature. Higher counts aren't always disqualifying, but should be read alongside Severe Citations to understand actual harm levels. Under 10 is strong for a large facility; 30+ warrants a closer look.
Average deficiency citations per CMS inspection (survey) in the reporting window — total citations divided by the number of inspections. Lower is better; compare alongside total Citations and Severe Citations for context.
Citations at CMS scope/severity level G or higher — G–I means actual harm occurred; J–L means residents were placed in immediate jeopardy. (D–F is potential for harm only). Examples include unaddressed falls, medication errors causing injury, neglect, or abuse.
Average number of residents in the building on any given day, derived from annual census data. Reflects true operating scale — a 400-bed facility running 200 residents/day operates very differently from one at 390. Higher resident counts generally mean more funded staffing hours.
Better Business Bureau rating (A+ to F). Reflects complaint history, business transparency, and how family disputes were resolved. A+ means no significant unresolved complaints. A blank (—) means the facility isn't BBB-accredited, which is common for healthcare providers and not necessarily a negative signal.
Walk Score® (0–100). Measures walkability of the surrounding area. 90–100 = Walker's Paradise. 70–89 = Very Walkable. 50–69 = Somewhat Walkable. Below 50 = Car-Dependent. Higher scores benefit family visitors, resident outings, and staff commuting.
The licensed owner or operator of record filed with CMS — the individual or organization legally accountable for the facility. Searching the operator name across other facilities can reveal chain or multi-site ownership, which matters: chain-operated homes tend to have more variable quality outcomes than independently run facilities.
What the home actually collects for resident care, after contractual allowances, bad debt and discounts — not gross billings. Taken from the latest complete annual cost report, so it is comparable across homes reporting the same period. Revenue alone doesn't indicate care quality, but it funds staffing and capital reinvestment. Pair with Payroll %. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
Staff salaries plus wage-related benefits from the latest complete annual cost report. Contract and agency labour is counted separately, under other operating costs, so a home leaning on agency staff can show a low figure here. Payroll is the cost most directly tied to care quality — compare with Payroll % for full context. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
Payroll as a share of NET PATIENT REVENUE (not gross revenue). Both figures come from the same cost-report year. A higher figure means more of each revenue dollar goes to staff pay. Read with the Staffing star rating to judge whether spend translates into coverage — and note that homes whose patient revenue covers only part of their operation can read implausibly high. The Maine average is: 52.1% Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
CMS Certification Number: the unique federal identifier for this skilled nursing provider.
Westgate Manor ★ ★ ★ ★ ★
NH
AL
HOS
MC
PC
RESC
RC
SNF
Bangor
65
Facility 65
ME AVG 20
Rank #37 / 356
97.1%
Facility 97.1%
ME AVG 87.5%
Rank #115 / 239
+11%
4.41
Facility 4.41
ME AVG 4.50
Rank #11 / 30
 ★ ★ ★ ★ ☆ ★ ★ ★ ★ ★ ★ ★ ★ ★ ★ +32%-2%
$0
Facility $0
ME AVG $26.4k
Rank #1 / 30
17
Facility 17
ME AVG 28.5
Rank #4 / 30
5.7
Facility 5.7
ME AVG 5.9
Rank #15 / 30
-63A-
23
Facility 23
ME AVG 36
Rank #206 / 357
Rebecca Lopiansky
$11.2MFiscal year ending 12/2023
Facility $11.2MFiscal year ending 12/2023
ME AVG $17.8M
Rank #15 / 27
$6.2MFiscal year ending 12/2023
Facility $6.2MFiscal year ending 12/2023
ME AVG $7.2M
Rank #14 / 27
55.1%Fiscal year ending 12/2023
Facility 55.1%Fiscal year ending 12/2023
ME AVG 52.1%
Rank #6 / 27
205105
Sylvia Ross Home-Assisted Living ★ ★ ★ ★ ★
NH
AL
HOS
MC
SNF
Broadway Bangor
40
Facility 40
ME AVG 20
Rank #62 / 356
97.5%
Facility 97.5%
ME AVG 87.5%
Rank #113 / 239
+11%
4.34
Facility 4.34
ME AVG 4.50
Rank #15 / 30
 ★ ★ ★ ★ ☆ ★ ★ ★ ★ ★ ★ ★ ☆ ☆ ☆ +20%-3%
$8.0k
Facility $8.0k
ME AVG $26.4k
Rank #15 / 30
40
Facility 40
ME AVG 28.5
Rank #23 / 30
5.7
Facility 5.7
ME AVG 5.9
Rank #15 / 30
139-
95
Facility 95
ME AVG 36
Rank #4 / 357
Wanda Pelkey
$17.8MFiscal year ending 12/2023
Facility $17.8MFiscal year ending 12/2023
ME AVG $17.8M
Rank #4 / 27
$9.2MFiscal year ending 12/2023
Facility $9.2MFiscal year ending 12/2023
ME AVG $7.2M
Rank #5 / 27
52%Fiscal year ending 12/2023
Facility 52%Fiscal year ending 12/2023
ME AVG 52.1%
Rank #12 / 27
205064
Brewer Rehab and Living Center ★ ★ ★ ★ ☆
NH
HOS
PC
RC
SNF
Brewer
111
Facility 111
ME AVG 20
Rank #7 / 356
92.3%
Facility 92.3%
ME AVG 87.5%
Rank #137 / 239
+6%
4.37
Facility 4.37
ME AVG 4.50
Rank #11 / 30
 ★ ★ ★ ★ ☆ ★ ★ ★ ★ ☆ ★ ★ ★ ☆ ☆ +18%-3%
$0
Facility $0
ME AVG $26.4k
Rank #1 / 30
36
Facility 36
ME AVG 28.5
Rank #21 / 30
4.5
Facility 4.5
ME AVG 5.9
Rank #9 / 30
2103-
49
Facility 49
ME AVG 36
Rank #113 / 357
Vk Health Facilities, LLC
$17.2MFiscal year ending 12/2023
Facility $17.2MFiscal year ending 12/2023
ME AVG $17.8M
Rank #7 / 27
$8.8MFiscal year ending 12/2023
Facility $8.8MFiscal year ending 12/2023
ME AVG $7.2M
Rank #9 / 27
51%Fiscal year ending 12/2023
Facility 51%Fiscal year ending 12/2023
ME AVG 52.1%
Rank #16 / 27
205062
Eastside Center for Health and Rehabilitation ★ ★ ☆ ☆ ☆
NH
HOS
PC
RC
SNF
Bangor (Tree Streets)
69
Facility 69
ME AVG 20
Rank #35 / 356
93.8%
Facility 93.8%
ME AVG 87.5%
Rank #127 / 239
+7%
3.77
Facility 3.77
ME AVG 4.50
Rank #22 / 30
 ★ ★ ☆ ☆ ☆ ★ ★ ★ ★ ☆ ★ ★ ★ ★ ☆ +20%-16%
$11.2k
Facility $11.2k
ME AVG $26.4k
Rank #22 / 30
26
Facility 26
ME AVG 28.5
Rank #11 / 30
3.3
Facility 3.3
ME AVG 5.9
Rank #3 / 30
365-
17
Facility 17
ME AVG 36
Rank #239 / 357
Robert Cleaves
$9.2MFiscal year ending 12/2023
Facility $9.2MFiscal year ending 12/2023
ME AVG $17.8M
Rank #23 / 27
$5.0MFiscal year ending 12/2023
Facility $5.0MFiscal year ending 12/2023
ME AVG $7.2M
Rank #20 / 27
54.8%Fiscal year ending 12/2023
Facility 54.8%Fiscal year ending 12/2023
ME AVG 52.1%
Rank #8 / 27
205106
Bangor Nursing & Rehabilitation Center ★ ☆ ☆ ☆ ☆
NH
MC
RC
SNF
Bangor
60
Facility 60
ME AVG 20
Rank #41 / 356
87.7%
Facility 87.7%
ME AVG 87.5%
Rank #153 / 239
0%
4.04
Facility 4.04
ME AVG 4.50
Rank #20 / 30
 ★ ☆ ☆ ☆ ☆ ★ ★ ★ ★ ☆ ★ ☆ ☆ ☆ ☆ +20%-10%
$12.8k
Facility $12.8k
ME AVG $26.4k
Rank #24 / 30
53
Facility 53
ME AVG 28.5
Rank #29 / 30
5.9
Facility 5.9
ME AVG 5.9
Rank #18 / 30
153-
13
Facility 13
ME AVG 36
Rank #262 / 357
Phillip Bennett$5.1M*Fiscal year ending 12/2022These figures are from this home's most recent complete cost report — an older period than most facilities report. Compare with that in mind.$2.0M*Fiscal year ending 12/2022These figures are from this home's most recent complete cost report — an older period than most facilities report. Compare with that in mind.38.8%*Fiscal year ending 12/2022These figures are from this home's most recent complete cost report — an older period than most facilities report. Compare with that in mind.205020
Nursing Home Explorer

Financial Assistance for
Nursing Home in Maine

Eastside Center for Health and Rehabilitation is located in Bangor, Maine.
Here are the financial assistance programs available to residents in Maine.

Get Financial aid guidance

Home and Community Benefits for the Elderly

MaineCare HCB Program

Age 65+ or 18+ with disability
General Maine resident, Medicaid- eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
ME

Rural access emphasized.

Benefits
Personal care (5-7 hours/day) Respite (240 hours/year) Meals ($6/meal) Adult day services ($60/day)

Maine Statewide Respite Program

ME Respite Program

Age —
General Caregiver of someone 60+ with dementia, Maine resident.
Income Limits ~$2,500/month individual, varies
Asset Limits $40,000 individual
ME

Limited to dementia caregivers; capped funding.

Benefits
In-home respite (up to 30 days/year) Adult day care (~$60/day)

MaineCare Long-Term Care (Nursing Facility Services)

MaineCare Nursing Facility Services

Age 65+
General Maine resident, Medicaid-eligible, requires nursing home-level care.
Income Limits (2025) $943/month (individual); must be less than nursing home cost for full coverage.
Asset Limits $2,000 (individual), $3,000 (couple); spousal allowance up to $155,356.
ME

Home equity limit of $636,000; estate recovery applies post-55.

Benefits
24/7 nursing care Meals Therapy Medications (hours unlimited per medical need)

Consumer-Directed Home-Based Care (CDHBC)

Maine Consumer-Directed Personal Assistance Services

Age 65+
General Maine resident, needs ADL assistance, income/asset limits apply.
Income Limits (2025) ~$2,000/month varies by AAA
Asset Limits Not strict; prioritizes low-income.
ME

Available through five Area Agencies on Aging.

Benefits
Personal care (20-30 hours/week) PERS Adult day care Home modifications

Home Accessibility and Repair Program

Maine State Housing Authority Home Accessibility and Repair

Age 62+
General Maine resident, homeowner, low-income.
Income Limits (2025) ~$34,000/year individual, 80% AMI, varies by county
Asset Limits Not specified; focus on income.
ME

Includes Elderly Hardship Grants for urgent repairs.

Benefits
Wheelchair ramps Grab bars Roof repairs (up to $20,000/project)

Program of All-Inclusive Care for the Elderly (PACE)

Maine PACE (not widely available yet)

Age 55+
General Maine resident, Medicare/Medicaid-eligible, nursing home-level care need, community-safe.
Income Limits (2025) No strict limit; Medicaid portion $2,901/month max.
Asset Limits $2,000 (individual) for Medicaid portion.
ME

Pilot phase; check availability with DHHS.

Benefits
Medical care Personal care Day center Transportation Respite (tailored to need)

Veterans Aid and Attendance (A&A) Benefit

Maine VA Aid and Attendance

Age —
General Wartime veteran/spouse, age 65+ or disabled, needs ADL help, Maine resident.
Income Limits (2025) Net income minus medical expenses < $1,984/month individual with A&A
Asset Limits $155,356 net worth limit
ME

High veteran population in rural areas.

Benefits
Cash benefit ($1,478-$2,471/month, varies by status) for care costs

Medicare Savings Programs (MSP)

Maine Medicare Savings Programs

Age 65+
General Maine resident, Medicare Part A/B enrollee.
Income Limits (2025) $2,014/month (individual, QMB), $2,706/month (SLMB/QI).
Asset Limits $9,090 (individual), $13,630 (couple).
ME

Includes Qualified Medicare Beneficiary (QMB), Specified Low-Income Medicare Beneficiary (SLMB), and Qualified Individual (QI).

Benefits
Covers Medicare premiums (up to $174.70/month Part B) Co-pays Deductibles

Frequently Asked Questions about Eastside Center for Health and Rehabilitation

What neighborhood is Eastside Center for Health and Rehabilitation in?

Eastside Center for Health and Rehabilitation is in the Tree Streets neighborhood of Bangor.

Is Eastside Center for Health and Rehabilitation in a walkable area?

Eastside Center for Health and Rehabilitation has a walk score of 17. Car-dependent. Most errands require a car, with limited nearby walkable options.

What is the occupancy rate at Eastside Center for Health and Rehabilitation?

Eastside Center for Health and Rehabilitation's occupancy is 89.4%.

Are pets allowed at Eastside Center for Health and Rehabilitation?

No, Eastside Center for Health and Rehabilitation has a no-pet policy.

Does Eastside Center for Health and Rehabilitation operate as a for-profit or non-profit?

Eastside Center for Health and Rehabilitation is registered as a for-profit.

Are there photos of Eastside Center for Health and Rehabilitation?

Yes — there are 21 photos of Eastside Center for Health and Rehabilitation in the photo gallery on this page.

What is the address of Eastside Center for Health and Rehabilitation?

Eastside Center for Health and Rehabilitation is located at 516 Mt Hope Ave, Bangor, ME 04401.

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