3/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
3/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
Rehabilitation sits at the center of what Eastside Center for Health and Rehabilitation does. The 69-bed, single-story building in Bangor, Maine offers private and semi-private rooms, and covers skilled nursing, hospice care, palliative care, and respite care. Getting around outside the property means driving; the Walk Score here is 17, firmly car-dependent.
Physical, occupational, and speech therapy are all available on-site, which matters for residents working through recovery after surgery or a serious illness. Skilled nursing coverage goes further than the basics too: wound care, catheter care, ileostomy care, and restorative nursing are all part of what’s offered, with a doctor on staff and nursing coverage around the clock.
Staffing breaks down by role: registered nurses log the most hours per resident of any role here, with licensed nurses and nurse aides filling out the rest of daily coverage. Nurse aides still handle the most direct, hands-on time, close to three hours per resident each day.
Beyond clinical care, there’s a Wellness Program, plus a spa, a patio, scheduled transportation, and housekeeping built into daily life. Occupancy sits at 89.4%, and Medicare, Medicaid, and private pay are all accepted. Robert Cleaves owns the facility.
Between its rehabilitation focus, a wide range of skilled nursing specialties, and hospice and palliative care available alongside shorter-term recovery stays, Eastside Center reads as a community built for residents whose care needs span from active recovery to longer-term, more intensive support.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
This home is ranked 23rd out of 30 homes in Maine for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
| Staff type | Hours / Day / Resident | vs state avg |
|---|---|---|
|
Registered Nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
| 1h 20m per day | ▲ 30% State avg: 1h 2m per day · National avg: 41m per day |
|
LPN / LVN
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
| 15m per day | ▼ 45% State avg: 27m per day · National avg: 52m per day |
|
Nurse Aide
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
| 2h 52m per day | ■ Avg State avg: 2h 52m per day · National avg: 2h 20m per day |
|
Weekend Total Nursing
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 4h 7m per day | ▲ 5% State avg: 3h 55m per day · National avg: 3h 26m per day |
|
Physical Therapist
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
| 3m per day | ▼ 14% State avg: 4m per day · National avg: 4m per day |
|
Weekend RN
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
| 59m per day | ▲ 33% State avg: 44m per day · National avg: 28m per day |
Average number of days residents stay at this facility, based on CMS cost report data. Shorter stays often reflect post-acute or rehab care; longer stays reflect long-term care.
Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.
0% compared with Maine average
0% compared with Maine average
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Manages medical care and health needs.
24 total: 22 full-time employees and 2 contractors.
24
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.7 hoursAssists with medical care and medications.
All 5 LPN Staff are full-time employees. No contractors work on this role.
5
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.8 hoursHelps with daily care and mobility.
All 57 CNA Staff are full-time employees. No contractors work on this role.
57
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.6 hours
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Total hours from contractors
2,726 contractor hours this quarter
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
| Certified Nursing Assistant | 57 | 0 | 57 | 13,273 | 92 | 100% | 7.6 |
| Registered Nurse | 22 | 2 | 24 | 6,684 | 92 | 100% | 9.7 |
| Medication Aide/Technician | 12 | 0 | 12 | 3,071 | 92 | 100% | 9.3 |
| Licensed Practical Nurse | 5 | 0 | 5 | 1,420 | 90 | 98% | 8.8 |
| Physical Therapy Assistant | 0 | 6 | 6 | 1,089 | 81 | 88% | 6.2 |
| Speech Language Pathologist | 0 | 5 | 5 | 540 | 70 | 76% | 5.9 |
| Administrator | 1 | 0 | 1 | 512 | 64 | 70% | 8 |
| Nurse Practitioner | 1 | 0 | 1 | 480 | 60 | 65% | 8 |
| Clinical Nurse Specialist | 1 | 0 | 1 | 472 | 59 | 64% | 8 |
| Other Dietary Services Staff | 3 | 0 | 3 | 468 | 70 | 76% | 6 |
| Dietitian | 1 | 0 | 1 | 453 | 60 | 65% | 7.5 |
| Qualified Social Worker | 0 | 2 | 2 | 440 | 60 | 65% | 6.7 |
| Respiratory Therapy Technician | 0 | 9 | 9 | 326 | 65 | 71% | 4.2 |
| Occupational Therapy Aide | 0 | 1 | 1 | 137 | 48 | 52% | 2.8 |
| Medical Director | 0 | 1 | 1 | 58 | 11 | 12% | 5.3 |
| Occupational Therapy Assistant | 0 | 3 | 3 | 49 | 22 | 24% | 2.1 |
| Nurse Aide in Training | 2 | 0 | 2 | 25 | 6 | 7% | 4.1 |
Includes penalties issued in 2025
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
19% lower than Maine averageMaine average: $24K
64% more fines than Maine averageMaine average: 1.2
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
100% fewer payment denials than Maine averageMaine average: 0.2
Penalties are imposed by CMS for violations of federal nursing home regulations.
1 penalty in the past 3 years
Feb 25, 2025 · $11K
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Feb 25, 2025Last updated: Jan 2026
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
9.4
34% better than Maine averageMaine average: 14.2
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
21.3
27% better than Maine averageMaine average: 29.1
CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Percent of long-stay residents whose need for help with daily activities has increased
16.0%
39% better than Maine averageMaine average: 26.0%
Percent of long-stay residents whose ability to move independently worsened
16.4%
48% better than Maine averageMaine average: 31.4%
Percent of low risk long-stay residents who lose control of their bowels or bladder
31.4%
5% worse than Maine averageMaine average: 29.8%
Percent of long-stay residents experiencing one or more falls with major injury
1.7%
62% better than Maine averageMaine average: 4.4%
Percent of long-stay high risk residents with pressure ulcers
2.9%
35% better than Maine averageMaine average: 4.5%
Percent of long-stay residents with a urinary tract infection
2.3%
17% better than Maine averageMaine average: 2.8%
Percent of long-stay residents who lose too much weight
9.9%
80% worse than Maine averageMaine average: 5.5%
Percent of long-stay residents who have depressive symptoms
39.2%
273% worse than Maine averageMaine average: 10.5%
Percent of long-stay residents who received an antipsychotic medication
23.4%
18% worse than Maine averageMaine average: 19.8%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
98.3%
9% better than Maine averageMaine average: 90.1%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
5% better than Maine averageMaine average: 95.5%
Number of hospitalizations per 1,000 long-stay resident days.
1.07
23% better than Maine averageMaine average: 1.39
Number of outpatient emergency department visits per 1,000 long-stay resident days.
1.60
23% better than Maine averageMaine average: 2.08
CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
93.1%
31% better than Maine averageMaine average: 70.8%
Percent of short-stay residents who newly received an antipsychotic medication
0.8%
43% better than Maine averageMaine average: 1.4%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
95.1%
28% better than Maine averageMaine average: 74.5%
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
22.9%
12% worse than Maine averageMaine average: 20.5%
Percentage of short-stay residents who had an outpatient emergency department visit.
12.8%
18% better than Maine averageMaine average: 15.6%
Percentage of SNF residents who experience falls with major injury during their stay.
0.0%
100% better than Maine averageMaine average: 0.8%
Percentage of residents at or above expected ability to care for themselves at discharge.
72.6%
35% better than Maine averageMaine average: 53.7%
Rate of successful return to home or community from a skilled nursing facility.
63.5%
26% better than Maine averageMaine average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
36% of new residents, usually for short-term rehab.
52% of new residents, often for short stays.
13% of new residents, often for long-term daily care.
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
65Residents meet regularly to discuss policies, care quality, and activities
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Historical financial and operational data for Eastside Center for Health and Rehabilitation from 2012–2023, based on CMS SNF Cost Reports.
Key figures below are for fiscal year ending in 12/2023.
Based on CMS SNF Cost Report for fiscal year ending in 12/2023.
Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
Money the home earns outside of resident care — such as investments, grants, rentals and other non-operating sources (CMS cost report, Worksheet G-3). It is tracked separately from net patient revenue: it is not part of that figure, and it is not included in net patient income.
Staff salaries plus wage-related costs — benefits such as payroll taxes, health insurance and retirement — from the home's own accounting records (CMS cost report, Worksheet A). Contract or agency labor is counted separately, under other operating costs.
Rank #24 / 30Payroll — State benchmarkedThis home is ranked 24th out of 30 homes in Maine for payroll. Shows total annual staff payroll benchmarked to the Maine average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Maine that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Payroll as a share of revenue: staff salaries and wage-related benefits divided by net patient revenue. A higher figure means more of each revenue dollar goes to staff pay.
Rank #10 / 30Payroll % — State benchmarkedThis home is ranked 10th out of 30 homes in Maine for payroll %. Shows payroll as a percentage of revenue versus the Maine average. Well-run Maine facilities typically land around 59–65% — the top third Statewide. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Maine that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Everything it costs to run the home apart from payroll — food, utilities, supplies, maintenance, contract labor and administration. Calculated as total operating expense minus payroll (staff salaries and wage-related benefits).
The home's total operating expense for the year — all the costs of running it, salaries included (CMS cost report, Worksheet G-3).
No pets allowed
Housing Options: Private Rooms / Semi-Private Rooms
Building Type: Single-story
Transportation Services
Fitness and Recreation
This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.
Most new residents arrive under private pay (52% of admissions), and a typical private pay stay runs around 1 months.
Coverage residents most often arrive under.
Coverage residents most often leave under.
Robert Cleaves, Administrator at Eastside Center for Health and Rehabilitation, leads with a strong commitment to patient care and organizational excellence. He began his career as a Patient Service Representative and advanced to administrator roles in multiple long-term care facilities. Robert holds a Bachelor’s degree in Health Sciences and a Master’s in Healthcare Administration from Husson University.
2.2 miles from city center
Estimated distance in miles from Bangor's city center to Eastside Center for Health and Rehabilitation's address, calculated via Google Maps.
Add your location
Info below is compiled from CMS reports & the ME Dept. of Health & Human Services (DHHS), senior community websites & trusted data sources such as Walk Score & BBB.
Communities are listed from highest to lowest based on our ranking methodology.
| Westgate Manor | NH AL HOS MC PC RESC RC SNF | Bangor (Union Street) | 65
Facility
65
ME AVG
20
Rank
#37 / 356 |
96.5%
Facility
96.5%
ME AVG
87.2
Rank
#117 / 240 | +11% | 3.99
Facility
3.99
ME AVG
4.50
Rank
#17 / 30 | +32% | -11% | $0
Facility
$0
ME AVG
$26.4k
Rank
#1 / 30 | 17
Facility
17
ME AVG
28.5
Rank
#4 / 30 | 5.7
Facility
5.7
ME AVG
5.9
Rank
#15 / 30 | - | 63 | A- |
23
Facility
23
ME AVG
31
Rank
#208 / 422 | Rebecca Lopiansky | $11.2MFiscal year ending 12/2023
Facility
$11.2MFiscal year ending 12/2023
ME AVG
$16.9M
Rank
#17 / 30 | $6.2MFiscal year ending 12/2023
Facility
$6.2MFiscal year ending 12/2023
ME AVG
$4.7M
Rank
#22 / 30 | 55.1%Fiscal year ending 12/2023
Facility
55.1%Fiscal year ending 12/2023
ME AVG
37.8%
Rank
#25 / 30 | 205105 | ||||
| Sylvia Ross Home-Assisted Living | NH AL HOS MC SNF | Broadway Bangor | 40
Facility
40
ME AVG
20
Rank
#62 / 356 |
97.5%
Facility
97.5%
ME AVG
87.2
Rank
#113 / 240 | +12% | 4.61
Facility
4.61
ME AVG
4.50
Rank
#8 / 30 | +20% | +2% | $8.0k
Facility
$8.0k
ME AVG
$26.4k
Rank
#15 / 30 | 40
Facility
40
ME AVG
28.5
Rank
#23 / 30 | 5.7
Facility
5.7
ME AVG
5.9
Rank
#15 / 30 | 1 | 39 | - |
95
Facility
95
ME AVG
31
Rank
#4 / 422 | Wanda Pelkey | $17.8MFiscal year ending 12/2023
Facility
$17.8MFiscal year ending 12/2023
ME AVG
$16.9M
Rank
#4 / 30 | $9.2MFiscal year ending 12/2023
Facility
$9.2MFiscal year ending 12/2023
ME AVG
$4.7M
Rank
#7 / 30 | 52%Fiscal year ending 12/2023
Facility
52%Fiscal year ending 12/2023
ME AVG
37.8%
Rank
#19 / 30 | 205064 | ||||
| Brewer Rehab and Living Center | NH HOS PC RC SNF | Brewer | 111
Facility
111
ME AVG
20
Rank
#7 / 356 |
89.5%
Facility
89.5%
ME AVG
87.2
Rank
#149 / 240 | +3% | 4.54
Facility
4.54
ME AVG
4.50
Rank
#12 / 30 | +18% | +1% | $0
Facility
$0
ME AVG
$26.4k
Rank
#1 / 30 | 36
Facility
36
ME AVG
28.5
Rank
#21 / 30 | 4.5
Facility
4.5
ME AVG
5.9
Rank
#9 / 30 | 2 | 99 | - |
49
Facility
49
ME AVG
31
Rank
#113 / 422 | Vk Health Facilities, LLC | $17.2MFiscal year ending 12/2023
Facility
$17.2MFiscal year ending 12/2023
ME AVG
$16.9M
Rank
#10 / 30 | $8.8MFiscal year ending 12/2023
Facility
$8.8MFiscal year ending 12/2023
ME AVG
$4.7M
Rank
#9 / 30 | 51%Fiscal year ending 12/2023
Facility
51%Fiscal year ending 12/2023
ME AVG
37.8%
Rank
#3 / 30 | 205062 | ||||
| Eastside Center for Health and Rehabilitation | NH HOS PC RC SNF | Bangor (Tree Streets) | 69
Facility
69
ME AVG
20
Rank
#35 / 356 |
89.9%
Facility
89.9%
ME AVG
87.2
Rank
#148 / 240 | +3% | 3.50
Facility
3.50
ME AVG
4.50
Rank
#23 / 30 | +20% | -22% | $11.2k
Facility
$11.2k
ME AVG
$26.4k
Rank
#22 / 30 | 26
Facility
26
ME AVG
28.5
Rank
#11 / 30 | 3.3
Facility
3.3
ME AVG
5.9
Rank
#3 / 30 | 3 | 62 | - |
17
Facility
17
ME AVG
31
Rank
#242 / 422 | Robert Cleaves | $9.2MFiscal year ending 12/2023
Facility
$9.2MFiscal year ending 12/2023
ME AVG
$16.9M
Rank
#25 / 30 | $5.0MFiscal year ending 12/2023
Facility
$5.0MFiscal year ending 12/2023
ME AVG
$4.7M
Rank
#24 / 30 | 54.8%Fiscal year ending 12/2023
Facility
54.8%Fiscal year ending 12/2023
ME AVG
37.8%
Rank
#10 / 30 | 205106 | ||||
| Bangor Nursing & Rehabilitation Center | NH MC RC SNF | Bangor (Texas Avenue) | 60
Facility
60
ME AVG
20
Rank
#41 / 356 |
87.0%
Facility
87.0%
ME AVG
87.2
Rank
#161 / 240 | 0% | 3.75
Facility
3.75
ME AVG
4.50
Rank
#19 / 30 | +20% | -17% | $12.8k
Facility
$12.8k
ME AVG
$26.4k
Rank
#24 / 30 | 53
Facility
53
ME AVG
28.5
Rank
#29 / 30 | 5.9
Facility
5.9
ME AVG
5.9
Rank
#18 / 30 | 1 | 52 | - |
13
Facility
13
ME AVG
31
Rank
#265 / 422 | Phillip Bennett | $5.1M*Fiscal year ending 12/2022These figures are from this home's most recent complete cost report — an older period than most facilities report. Compare with that in mind.
Facility
$5.1M*Fiscal year ending 12/2022These figures are from this home's most recent complete cost report — an older period than most facilities report. Compare with that in mind.
ME AVG
$16.9M
Rank
#30 / 30 | $2.0M*Fiscal year ending 12/2022These figures are from this home's most recent complete cost report — an older period than most facilities report. Compare with that in mind.
Facility
$2.0M*Fiscal year ending 12/2022These figures are from this home's most recent complete cost report — an older period than most facilities report. Compare with that in mind.
ME AVG
$4.7M
Rank
#29 / 30 | 38.8%*Fiscal year ending 12/2022These figures are from this home's most recent complete cost report — an older period than most facilities report. Compare with that in mind.
Facility
38.8%*Fiscal year ending 12/2022These figures are from this home's most recent complete cost report — an older period than most facilities report. Compare with that in mind.
ME AVG
37.8%
Rank
#12 / 30 | 205020 |
Eastside Center for Health and Rehabilitation is located in Bangor, Maine.
Here are the financial assistance programs available to residents in Maine.
Eastside Center for Health and Rehabilitation is in the Tree Streets neighborhood.
Eastside Center for Health and Rehabilitation has a walk score of 17. Car-dependent. Most errands require a car, with limited nearby walkable options.
Eastside Center for Health and Rehabilitation's occupancy is 89.4%.
No, Eastside Center for Health and Rehabilitation has a no-pet policy.
Eastside Center for Health and Rehabilitation is registered as a for-profit.
Yes — there are 25 photos of Eastside Center for Health and Rehabilitation in the photo gallery on this page.
Eastside Center for Health and Rehabilitation is located at 516 Mt Hope Ave, Bangor, ME 04401.
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