Inspection Reports for
Elderwood of Lakeside at Brockport

170 West Avenue, Brockport, NY, 14420

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5 Reports

1 state, 4 CMS 2021–2025

Inspection Report — Apr 2, 2025

Certification/complaint State
Date: Apr 2, 2025

Visit Reason
State-compiled facility profile showing 5 inspections from 2022 to 2026 with citation and complaint history.

Complaint Details
The state logged 56 complaints about this facility; 12 led to on-site inspections.
Findings
Across 5 inspections, 3 resulted in citations totaling 11 deficiencies primarily related to standard health and life safety code issues. No formal enforcement actions were recorded, and all citations were corrected.

Citations (11)
Standard Health Citation — quality of care: ADL Care Provided For Dependent Residents was deficient with a pattern scope.
Standard Health Citation — quality of care: Infection Control was deficient with a pattern scope.
Standard Health Citation — quality of care: Infection Prevention & Control was deficient with an isolated scope.
Standard Health Citation — quality of care: Quality Of Care was deficient with an isolated scope.
Standard Health Citation — quality of care: Treatment/devices To Maintain Hearing/vision was deficient with an isolated scope.
Life Safety Code Citation — NFPA requirements: Sprinkler System - Maintenance And Testing was deficient with a pattern scope.
Standard Health Citation — quality of care: Free Of Accident Hazards/supervision/devices was deficient with an isolated scope.
Standard Health Citation — quality of care: Free Of Accident Hazards/supervision/devices was deficient with an isolated scope.
Standard Health Citation — quality of care: Label/store Drugs And Biologicals was deficient with a pattern scope.
Life Safety Code Citation — NFPA requirements: Electrical Systems - Essential Electric Syste was deficient with an isolated scope.
Life Safety Code Citation — NFPA requirements: Fire Alarm System - Testing And Maintenance was deficient with a pattern scope.
Report Facts
Inspections on page: 5 Total violations/deficiencies cited: 11 Inspections with violations: 3 Inspections without violations: 2 Total complaints: 56 On-site complaint inspections: 12 Citations from complaints: 4 Enforcement actions: 0

Inspection Report — Apr 2, 2025

Complaint Investigation CMS
Date: Apr 2, 2025

Visit Reason
The inspection was conducted as a Recertification Survey combined with a complaint investigation regarding the facility's compliance with care standards, including activities of daily living assistance, treatment adherence, vision care, and infection control.

Complaint Details
The complaint investigation (NY00365495) focused on inadequate assistance with activities of daily living, failure to provide ordered treatments, delayed vision care, and infection control breaches.
Findings
The facility failed to ensure residents received necessary assistance with activities of daily living such as bathing, shaving, and nail care, failed to provide prescribed compression therapy for edema, did not ensure timely vision care appointments, and did not maintain proper infection prevention practices during wound care.

Citations (4)
F 0677: The facility did not ensure residents unable to perform activities of daily living received necessary grooming and hygiene services. Resident #55 had not showered in four weeks and had unshaven facial hair and unclean hair and fingernails. Resident #59 had not showered in three weeks, was unshaven, and had debris under fingernails.
F 0684: Resident #55 with edema did not receive prescribed daily tubigrip compression therapy consistently, and the care plan lacked goals and interventions related to edema and chronic conditions.
F 0685: The facility did not ensure Resident #55 was seen timely by the medical provider for vision changes, did not schedule an earlier eye appointment, and missed the scheduled eye doctor appointment due to lack of transportation arrangements.
F 0880: Licensed Practical Nurse #2 failed to perform hand hygiene and glove changes during wound care for Resident #78, risking contamination of a stage three pressure ulcer.
Report Facts
Days without shower: 28 Days without shower: 21 Missed tubigrip applications: 18 Missed eye appointment date: Mar 17, 2025

Employees mentioned
NameTitleContext
Certified Nursing Assistant #1Named in relation to failure to notice Resident #55's unshaven and unclean condition.
Licensed Practical Nurse #1Responsible for nail care of diabetic residents and noted Resident #55's hygiene issues.
Certified Nursing Assistant Unit Clerk #1Responsible for scheduling medical appointments and arranging transportation; failed to schedule or arrange transport for Resident #55's eye appointment.
Registered Nurse Minimum Data Set CoordinatorProvided statements on care standards and treatment expectations.
Director of NursingProvided statements on facility policies, staffing issues, and care deficiencies.
Licensed Practical Nurse #2Failed to perform proper hand hygiene and glove changes during wound care for Resident #78.
Nurse Practitioner #1Documented Resident #55's eye condition and need for follow-up.

Inspection Report — Jan 8, 2025

Abbreviated Survey CMS
Date: Jan 8, 2025

Visit Reason
The abbreviated survey was conducted to assess the facility's compliance with safety measures to prevent resident elopement and ensure adequate supervision.

Findings
The facility failed to ensure adequate supervision and monitoring devices to prevent a cognitively impaired resident from eloping. Corrective actions were implemented including audits, staff education, and improved monitoring systems.

Citations (2)
F 0689: The facility did not ensure adequate supervision and monitoring devices to prevent Resident #6, who was cognitively impaired and at high risk for wandering, from eloping. The resident cut off their wander guard bracelet and left the facility unsupervised, resulting in a 40-minute elopement approximately 0.3 miles away.
Binders containing pictures of residents at risk for elopement were placed on all units, the basement, and in the kitchen area for staff awareness and remained current as of 01/08/2025.
Report Facts
Distance resident eloped: 0.3 Time resident missing: 40 Date of survey completion: Jan 8, 2025

Employees mentioned
NameTitleContext
Registered Nurse #1Registered NurseDocumented Resident #6's elopement and related progress notes
Director of NursingDirector of NursingDocumented family notification and facility investigation; emailed Nurse Manager regarding 15-minute checks
Licensed Practical Nurse #1Licensed Practical NurseDocumented observations related to Resident #6 and medication administration attempts
Registered Nurse Manager #1Registered Nurse ManagerDocumented Resident #6's refusal to wear wander guard bracelet
Certified Nursing Assistant #1Certified Nursing AssistantInterviewed regarding Resident #6 elopement and search
Physical Therapist #1Physical TherapistInterviewed about Resident #6's walking abilities and supervision needs
AdministratorAdministratorInterviewed regarding facility supervision failures and corrective actions

Inspection Report — Jul 13, 2023

Annual Inspection CMS
Date: Jul 13, 2023

Visit Reason
The inspection was conducted as a Recertification Survey to assess compliance with regulatory requirements for nursing home operations and resident safety.

Findings
The facility was found to have deficiencies related to unsafe medication practices, including leaving medications unsupervised at a resident's bedside and unsecured storage of medications in unlocked charting rooms across multiple units. These issues posed minimal harm or potential for actual harm to residents.

Citations (2)
F 0689: The facility failed to ensure that medications were not left unsupervised at Resident #51's bedside, despite policies requiring supervision or physician orders for self-administration. Resident #51 had multiple medications left unattended, and wandering residents could access the medications.
F 0761: The facility did not ensure that drugs and biologicals were securely stored. Multiple medications were observed in unlocked and unsupervised charting rooms on three residential units, accessible to staff and residents who wander.
Report Facts
Number of pills left unsupervised: 19 Number of residents who wander: 4 Number of residential units with unsecured medication storage: 3

Employees mentioned
NameTitleContext
Licensed Practical Nurse (LPN) #1Stated unit had four residents who wander and no assessments for self-administration of medication
Director of Nursing (DON)Provided statements on medication administration policies and expectations
Regional Nurse ConsultantDescribed requirements for medication self-administration including physician orders and locked storage
Licensed Practical Nurse (LPN) #2Explained reasons for leaving medication unsupervised during emergency and non-emergency situations
Licensed Practical Nurse/Nurse Manager (LPN/NM) #1Described medication storage practices in charting rooms
Registered Nurse Manager (RNM)Explained medication disposal and storage procedures
Registered Nurse #1 (2nd floor covering NM)Commented on security of medication storage in charting room

Inspection Report — Oct 15, 2021

Annual Inspection CMS
Date: Oct 15, 2021

Visit Reason
Annual inspection survey of the nursing home facility to assess compliance with health and safety regulations.

Findings
No health deficiencies were found during the inspection.

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