Inspection Reports for
Ellicott Center for Rehabilitation and Nursing

200 Seventh Street, Buffalo, NY, 14201

Back to Facility Profile

Citations (last 4 years)

Citations (over 4 years) 19.3 citations/year

Citations are regulatory findings recorded during state inspections.

278% worse than New York average
New York average: 5.1 citations/year

Citations per year

40 30 20 10 0
2021
2023
2024
2025

Inspection Report

Complaint Investigation
Capacity: 60 Citations: 21 Date: Feb 13, 2025

Visit Reason
Multiple standard health and life safety code citations were identified, including issues with ADL care, dialysis, infection control, medication labeling, and building safety features. Deficiencies were mostly level 2 severity and corrected by mid-2025.

Findings
Multiple standard health and life safety code citations were identified, including issues with ADL care, dialysis, infection control, medication labeling, and building safety features. Deficiencies were mostly level 2 severity and corrected by mid-2025.

Citations (21)
ADL care provided for dependent residents
Dialysis
Encoding/transmitting resident assessments
Infection prevention & control
Label/store drugs and biologicals
License/comply w/ fed/state/locl law/prof std
Nutritive value/appear, palatable/prefer temp
Parenteral/iv fluids
Resident records - identifiable information
Residents are free of significant med errors
Safe/clean/comfortable/homelike environment
Tube feeding mgmt/restore eating skills
Building construction type and height
Corridor - doors
Electrical equipment - testing and maintenanc
Electrical systems - essential electric syste
Emergency lighting
Fire alarm system - testing and maintenance
Portable fire extinguishers
Portable space heaters
Subdivision of building spaces - smoke barrie

Inspection Report

Abbreviated Survey
Citations: 6 Date: Feb 7, 2025

Visit Reason
The abbreviated survey was conducted to assess the facility's pharmaceutical services and compliance with controlled substance management regulations.

Findings
The facility failed to provide pharmaceutical services meeting residents' needs and did not maintain accurate drug records or properly reconcile controlled drugs across four units. Multiple narcotic medications were unaccounted for, medication room security was compromised due to malfunctioning keypad and broken locks, and narcotic reconciliation was often performed alone without proper shift-to-shift verification.

Citations (6)
Failure to provide pharmaceutical services to meet the needs of each resident and maintain accurate drug records for controlled substances.
Narcotic medications unaccounted for on River View unit, including missing tablets of Norco, Oxycontin, Percocet, and Hydrocodone/Acetaminophen.
Medication room security compromised due to malfunctioning keypad and broken narcotic cupboard locks.
Narcotic reconciliation books and keys left unattended in medication rooms on multiple units.
Narcotic reconciliation often performed by a single nurse without the presence of the oncoming or outgoing nurse.
Lack of documented evidence that narcotic reconciliation was completed by both oncoming and outgoing nurses for multiple shifts across all units.
Report Facts
Missing narcotic tablets: 10 Missing narcotic tablets: 7 Missing narcotic tablets: 47 Missing narcotic tablets: 29 Shifts lacking documented narcotic reconciliation: 68 Shifts lacking documented narcotic reconciliation: 55 Shifts lacking documented narcotic reconciliation: 56 Shifts lacking documented narcotic reconciliation: 35 Shifts lacking documented narcotic reconciliation: 40 Shifts lacking documented narcotic reconciliation: 46 Shifts lacking documented narcotic reconciliation: 77 Shifts lacking documented narcotic reconciliation: 48

Employees mentioned
NameTitleContext
Licensed Practical Nurse #1Licensed Practical NurseObserved performing narcotic count reconciliation alone on City View unit and stated frequently counting narcotics alone.
Licensed Practical Nurse #2Licensed Practical NurseCompleted narcotic reconciliation alone on 8/19/24 and discovered missing narcotic blister packs.
Licensed Practical Nurse #3Licensed Practical NurseLeft facility prior to completing narcotic reconciliation with incoming nurse on 8/19/24 and stated locks on narcotic cabinet were broken.
Registered Nurse #1Registered NurseStated keypad access to River View medication room was not functioning and lock on narcotic cupboard was broken.
Director of NursingDirector of NursingStated narcotics should be reconciled by outgoing and incoming nurses and directed maintenance to repair keypad and narcotic cupboard lock.
Consultant PharmacistConsultant PharmacistStated narcotics should be stored appropriately and reconciled every shift; unacceptable to leave keys unattended without reconciliation.

Inspection Report

Complaint Investigation
Capacity: 60 Citations: 1 Date: Feb 7, 2025

Visit Reason
One isolated level 2 standard health citation related to pharmacy services and procedures was identified and corrected by May 8, 2025.

Findings
One isolated level 2 standard health citation related to pharmacy services and procedures was identified and corrected by May 8, 2025.

Citations (1)
Pharmacy srvcs/procedures/pharmacist/records

Inspection Report

Abbreviated Survey
Citations: 1 Date: Nov 13, 2024

Visit Reason
The inspection was conducted as an abbreviated survey triggered by Complaint #NY00359366 to investigate whether the facility honored residents' rights to formulate and have honored advance directives, specifically regarding a do not resuscitate (DNR) order for Resident #1.

Complaint Details
Complaint #NY00359366 triggered the abbreviated survey. The complaint involved failure to honor advance directives for Resident #1. The complaint was substantiated as the facility did not ensure the resident's DNR wishes were followed.
Findings
The facility failed to ensure that Resident #1's advance directive wishes were honored when cardiopulmonary resuscitation (CPR) was erroneously initiated despite a valid Medical Orders for Life Sustaining Treatment (MOLST) form indicating DNR and DNI status. The error occurred because Licensed Practical Nurse #1 reviewed the wrong resident's MOLST form and failed to verify the resident's identity prior to initiating CPR. Corrective actions were implemented including staff reeducation and audits.

Citations (1)
Failure to honor Resident #1's advance directive DNR status resulting in inappropriate initiation of cardiopulmonary resuscitation.
Report Facts
Residents reviewed: 6 Licensed nurses educated: 89 Licensed nurses educated: 100

Employees mentioned
NameTitleContext
Licensed Practical Nurse #1Licensed Practical NurseErroneously initiated CPR on Resident #1 after reviewing the wrong resident's MOLST form
Licensed Practical Nurse #2Licensed Practical NurseAssisted with CPR and failed to verify resident identity and advance directive prior to initiating CPR
Certified Nurse Aide #1Certified Nurse AideNotified Licensed Practical Nurse #1 of Resident #1's unresponsiveness and was unaware of DNR status until after the event
Director of NursingDirector of NursingProvided statements regarding the incident and corrective actions
Director of Social WorkDirector of Social WorkStated Resident #1's wishes were not honored regarding CPR
Medical DirectorMedical DirectorAcknowledged the error and stated it was disrespectful to Resident #1
Assistant Director of NursingAssistant Director of NursingProvided information on staff education and resident identification procedures
Social Worker #1Social WorkerCompleted audit of resident advance directive documentation

Inspection Report

Complaint Investigation
Capacity: 60 Citations: 1 Date: Nov 13, 2024

Visit Reason
One isolated level 2 standard health citation related to treatment refusal and advance directives was identified and corrected by November 11, 2024.

Findings
One isolated level 2 standard health citation related to treatment refusal and advance directives was identified and corrected by November 11, 2024.

Citations (1)
Request/refuse/dscntnue trmnt;formlte adv dir

Inspection Report

Complaint Investigation
Census: 145 Capacity: 160 Citations: 9 Date: Oct 4, 2023

Visit Reason
The inspection was conducted as a complaint investigation related to multiple allegations including resident self-determination, notification of significant changes, safe environment, discharge planning, assistance with activities of daily living, treatment and care, adequate staffing, and pharmaceutical services.

Complaint Details
Complaint investigations #NY00324268, #NY00317844, #NY00296344, #NY00320402, and #NY00297199 were conducted addressing multiple resident care and facility operation concerns.
Findings
The facility was found deficient in multiple areas including failure to promote resident self-determination regarding shower preferences, failure to notify representatives of significant changes, unsafe environment due to cigarette smoking in shower room, ineffective discharge planning, inadequate assistance with activities of daily living, failure to provide treatment and care per orders, inadequate staffing levels impacting resident care, and improper pharmaceutical services including medication administration and narcotic reconciliation.

Citations (9)
Facility did not ensure resident self-determination through support of resident choice for shower frequency.
Facility failed to immediately inform resident representatives of significant changes in health status.
Unsafe, unclean environment with cigarette smoke odor, ashes, and cigarette butts in Riverview shower room.
Ineffective discharge planning with lack of referrals and follow-up for post-discharge care.
Failure to provide necessary assistance with eating and personal hygiene for residents unable to perform ADLs.
Failure to provide pressure ulcer and venous ulcer care per physician orders; dressings not changed daily or missing.
Resident with dysphagia received inappropriate diet consistency (deli meat sandwich instead of pureed diet).
Insufficient nursing staff to meet resident needs including timely medication administration, ADL care, and supervision.
Pharmaceutical services deficient including pre-pouring medications, unattended narcotic keys, and incomplete narcotic reconciliations.
Report Facts
Facility bed capacity: 160 Facility census: 145 Days treatment not signed as completed: 5 Number of shifts lacking narcotic reconciliation: 41 Number of shifts lacking narcotic reconciliation: 48 Number of shifts lacking narcotic reconciliation: 28 Number of shifts lacking narcotic reconciliation: 36 Number of shifts lacking narcotic reconciliation: 31 Number of shifts lacking narcotic reconciliation: 26 Number of shifts lacking narcotic reconciliation: 38 Number of shifts lacking narcotic reconciliation: 32

Employees mentioned
NameTitleContext
LPN #1Licensed Practical NurseMentioned in relation to failure to assist Resident #54 with eating and medication administration issues
CNA #4Certified Nurse AideObserved not assisting Resident #54 adequately during lunch
RN Supervisor #2Registered Nurse SupervisorNotified DON of critical staffing level and assisted on unit during low staffing
LPN #4Licensed Practical NurseObserved pre-pouring medications and leaving narcotic keys unattended
LPN #7Licensed Practical NurseObserved performing narcotic reconciliation alone without presence of outgoing nurse
LPN #8Licensed Practical NurseDid not perform narcotic reconciliation prior to leaving shift
DONDirector of NursingProvided multiple statements regarding expectations for care, staffing, medication administration, and narcotic reconciliation
NP #1Nurse PractitionerProvided expectations for care and medication administration
NP #2Nurse Practitioner / Wound ConsultantProvided wound care orders and expectations
SLP #1Speech Language PathologistProvided diet consistency recommendations for Resident #80
AdministratorFacility AdministratorProvided statements regarding expectations for care, staffing, and medication administration
ADONAssistant Director of NursingProvided statements regarding staffing and medication administration
CNA #7Certified Nurse AideObserved feeding Resident #80 inappropriate diet
CNA #9Certified Nurse AideReported inability to complete scheduled showers due to staffing
CNA #10Certified Nurse AideReported staffing shortages impacting resident care
LPN UM #2Licensed Practical Nurse Unit ManagerProvided statements regarding diet and staffing
Staffing CoordinatorProvided statements regarding staffing patterns and challenges
Activities Director #1Activities DirectorProvided statements regarding resident concerns about staff attitude and customer service
Pharmacist ConsultantPharmacist ConsultantProvided statements regarding medication administration and narcotic reconciliation practices

Inspection Report

Complaint Investigation
Capacity: 60 Citations: 23 Date: Oct 4, 2023

Visit Reason
Multiple isolated and pattern level 2 standard health and life safety code citations were identified including ADL care, discharge planning, accident hazards, pharmacy services, quality of care, nursing staff sufficiency, and building safety features. All deficiencies were corrected by November 21, 2023.

Findings
Multiple isolated and pattern level 2 standard health and life safety code citations were identified including ADL care, discharge planning, accident hazards, pharmacy services, quality of care, nursing staff sufficiency, and building safety features. All deficiencies were corrected by November 21, 2023.

Citations (23)
ADL care provided for dependent residents
Discharge planning process
Free of accident hazards/supervision/devices
Notify of changes (injury/decline/room, etc. )
Pharmacy srvcs/procedures/pharmacist/records
Quality of care
Safe/clean/comfortable/homelike environment
Self-determination
Sufficient nursing staff
Building construction type and height
Corridor - doors
Electrical equipment - testing and maintenanc
Electrical systems - essential electric syste
Electrical systems - other
Emergency lighting
Ep program patient population
Ep testing requirements
Fire alarm system - testing and maintenance
Gas equipment - cylinder and container storag
Hazardous areas - enclosure
Means of egress - general
Smoking regulations
Subdivision of building spaces - smoke barrie

Inspection Report

Complaint Investigation
Capacity: 60 Citations: 1 Date: Jan 21, 2023

Visit Reason
One isolated level 2 standard health citation related to quality of care was identified and corrected by March 8, 2023.

Findings
One isolated level 2 standard health citation related to quality of care was identified and corrected by March 8, 2023.

Citations (1)
Quality of care

Inspection Report

Complaint Investigation
Capacity: 60 Citations: 4 Date: Jan 20, 2023

Visit Reason
Multiple isolated level 2 standard health citations related to abuse policies, abuse prevention, investigation, and reporting were identified and corrected by March 8, 2023.

Findings
Multiple isolated level 2 standard health citations related to abuse policies, abuse prevention, investigation, and reporting were identified and corrected by March 8, 2023.

Citations (4)
Develop/implement abuse/neglect policies
Free from abuse and neglect
Investigate/prevent/correct alleged violation
Reporting of alleged violations

Inspection Report

Capacity: 60 Citations: 1 Date: Nov 9, 2021

Visit Reason
One isolated level 2 standard health citation related to Covid-19 testing for residents and staff was identified and corrected by December 21, 2021.

Findings
One isolated level 2 standard health citation related to Covid-19 testing for residents and staff was identified and corrected by December 21, 2021.

Citations (1)
Covid-19 testing-residents & staff

Inspection Report

Routine
Citations: 9 Date: Sep 22, 2021

Visit Reason
The inspection was a Standard Survey conducted to assess compliance with regulatory requirements related to resident rights, environment, care, and infection control.

Findings
The facility was found deficient in multiple areas including residents' access to personal funds, environmental cleanliness, investigation of abuse allegations, provision of appropriate care for limited range of motion, respiratory care, timely physician order signatures, psychotropic medication management, garbage disposal, infection control practices, and quality assurance processes.

Citations (9)
Residents did not have access to personal funds after 4:00 PM Monday through Friday and on weekends.
Facility did not ensure a safe, clean, comfortable, and homelike environment; issues included missing or damaged window screens, soiled floors, dead insects, and cobwebs.
Facility did not ensure all allegations of abuse were thoroughly investigated; lack of investigation for reported allegation that a resident was pushed out of bed by staff.
Resident with limited range of motion did not receive appropriate treatment and equipment (left palm guard) as ordered to prevent further decline.
Residents on continuous oxygen and/or nebulizer treatments did not have routine tubing changes and/or external concentrator filters were soiled; lack of physician orders for continuous oxygen use.
Physician orders for 23 residents were not signed and dated timely, with some orders overdue by 118 days.
Resident receiving psychotropic medication (Seroquel) had no documented gradual dose reduction attempts since September 2019.
Waste was not properly contained outside the facility; dumpsters were open with torn bags and loose debris on the ground creating potential pest harborage.
Certified nurse aide swab technician did not use appropriate PPE (only surgical mask and gloves) while collecting COVID-19 specimens from staff during a non-outbreak period.
Report Facts
Residents reviewed for physician orders: 23 Days overdue for physician order signatures: 118 Seroquel dose: 50 Seroquel dose: 75 Garbage bags observed: 6 Garbage bags observed: 2 Garbage bags observed: 5

Employees mentioned
NameTitleContext
LPN #6Licensed Practical Nurse SupervisorStated residents must request money during the week for weekend access
Business Office ManagerStated no access to residents' money after 4:00 PM and weekend requests must be made during the week
AdministratorExpected residents' money to be available when residents want it
Maintenance DirectorCommented on window screen issues and cleanliness
Director of HousekeepingStated housekeeper was new and needed in-service about cleaning
DONDirector of NursingStated investigation for abuse allegation could not be located
Corporate RNRegistered NurseExpected staff to follow up on abuse allegations and complete investigations
LPN #2Licensed Practical NurseNoted left palm guard was missing and informed therapy department
Therapy Department DirectorNot aware resident lacked left palm guard splint; ordered replacement
OT #1Occupational TherapistStated resident should have left palm guard on at all times except hygiene
RN UM #2Registered Nurse Unit ManagerNot aware of missing left palm guard until 9/20/21; expected notification and documentation
Respiratory TherapistStated nursing responsible for oxygen tubing changes and filter cleaning weekly
LPN #3Licensed Practical NurseStated nurses responsible for changing tubing and cleaning filters
RN #3 UMRegistered Nurse Unit ManagerUnaware of missing physician order for continuous oxygen for Resident #452
Regional Resource Nurse ManagerAcknowledged tubing not labeled and should be; stated nurses should enter orders for weekly change
Supervising AdministratorCommunicated with providers regarding overdue physician order signatures
Consultant PharmacistStated no gradual dose reduction attempt documented for Resident #95
Nurse PractitionerUnaware of any gradual dose reduction attempts for Resident #95
Environmental DirectorDescribed garbage dumpster maintenance and issues with garbage on ground
Food Service DirectorStated garbage dumpster lids and doors must be kept closed and area maintained
CNA/Swab Tech #2Certified Nurse Aide/Swab TechnicianDid not wear full PPE while collecting COVID-19 specimens from staff
Infection Control NurseExpected full PPE use during COVID-19 swabbing in outbreak
Regional Educator and Assistant Director of NursesExpected full PPE use during COVID-19 swabbing in outbreak

Viewing

Loading inspection reports...