Inspection Reports for
Ellicott Center for Rehabilitation and Nursing
200 Seventh Street, Buffalo, NY, 14201
Back to Facility ProfileCitations (last 4 years)
Citations (over 4 years)
19.3 citations/year
Citations are regulatory findings recorded during state inspections.
278% worse than New York average
New York average: 5.1 citations/yearCitations per year
40
30
20
10
0
Inspection Report
Complaint Investigation
Capacity: 60
Citations: 21
Date: Feb 13, 2025
Visit Reason
Multiple standard health and life safety code citations were identified, including issues with ADL care, dialysis, infection control, medication labeling, and building safety features. Deficiencies were mostly level 2 severity and corrected by mid-2025.
Findings
Multiple standard health and life safety code citations were identified, including issues with ADL care, dialysis, infection control, medication labeling, and building safety features. Deficiencies were mostly level 2 severity and corrected by mid-2025.
Citations (21)
ADL care provided for dependent residents
Dialysis
Encoding/transmitting resident assessments
Infection prevention & control
Label/store drugs and biologicals
License/comply w/ fed/state/locl law/prof std
Nutritive value/appear, palatable/prefer temp
Parenteral/iv fluids
Resident records - identifiable information
Residents are free of significant med errors
Safe/clean/comfortable/homelike environment
Tube feeding mgmt/restore eating skills
Building construction type and height
Corridor - doors
Electrical equipment - testing and maintenanc
Electrical systems - essential electric syste
Emergency lighting
Fire alarm system - testing and maintenance
Portable fire extinguishers
Portable space heaters
Subdivision of building spaces - smoke barrie
Inspection Report
Abbreviated Survey
Citations: 6
Date: Feb 7, 2025
Visit Reason
The abbreviated survey was conducted to assess the facility's pharmaceutical services and compliance with controlled substance management regulations.
Findings
The facility failed to provide pharmaceutical services meeting residents' needs and did not maintain accurate drug records or properly reconcile controlled drugs across four units. Multiple narcotic medications were unaccounted for, medication room security was compromised due to malfunctioning keypad and broken locks, and narcotic reconciliation was often performed alone without proper shift-to-shift verification.
Citations (6)
Failure to provide pharmaceutical services to meet the needs of each resident and maintain accurate drug records for controlled substances.
Narcotic medications unaccounted for on River View unit, including missing tablets of Norco, Oxycontin, Percocet, and Hydrocodone/Acetaminophen.
Medication room security compromised due to malfunctioning keypad and broken narcotic cupboard locks.
Narcotic reconciliation books and keys left unattended in medication rooms on multiple units.
Narcotic reconciliation often performed by a single nurse without the presence of the oncoming or outgoing nurse.
Lack of documented evidence that narcotic reconciliation was completed by both oncoming and outgoing nurses for multiple shifts across all units.
Report Facts
Missing narcotic tablets: 10
Missing narcotic tablets: 7
Missing narcotic tablets: 47
Missing narcotic tablets: 29
Shifts lacking documented narcotic reconciliation: 68
Shifts lacking documented narcotic reconciliation: 55
Shifts lacking documented narcotic reconciliation: 56
Shifts lacking documented narcotic reconciliation: 35
Shifts lacking documented narcotic reconciliation: 40
Shifts lacking documented narcotic reconciliation: 46
Shifts lacking documented narcotic reconciliation: 77
Shifts lacking documented narcotic reconciliation: 48
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Licensed Practical Nurse #1 | Licensed Practical Nurse | Observed performing narcotic count reconciliation alone on City View unit and stated frequently counting narcotics alone. |
| Licensed Practical Nurse #2 | Licensed Practical Nurse | Completed narcotic reconciliation alone on 8/19/24 and discovered missing narcotic blister packs. |
| Licensed Practical Nurse #3 | Licensed Practical Nurse | Left facility prior to completing narcotic reconciliation with incoming nurse on 8/19/24 and stated locks on narcotic cabinet were broken. |
| Registered Nurse #1 | Registered Nurse | Stated keypad access to River View medication room was not functioning and lock on narcotic cupboard was broken. |
| Director of Nursing | Director of Nursing | Stated narcotics should be reconciled by outgoing and incoming nurses and directed maintenance to repair keypad and narcotic cupboard lock. |
| Consultant Pharmacist | Consultant Pharmacist | Stated narcotics should be stored appropriately and reconciled every shift; unacceptable to leave keys unattended without reconciliation. |
Inspection Report
Complaint Investigation
Capacity: 60
Citations: 1
Date: Feb 7, 2025
Visit Reason
One isolated level 2 standard health citation related to pharmacy services and procedures was identified and corrected by May 8, 2025.
Findings
One isolated level 2 standard health citation related to pharmacy services and procedures was identified and corrected by May 8, 2025.
Citations (1)
Pharmacy srvcs/procedures/pharmacist/records
Inspection Report
Abbreviated Survey
Citations: 1
Date: Nov 13, 2024
Visit Reason
The inspection was conducted as an abbreviated survey triggered by Complaint #NY00359366 to investigate whether the facility honored residents' rights to formulate and have honored advance directives, specifically regarding a do not resuscitate (DNR) order for Resident #1.
Complaint Details
Complaint #NY00359366 triggered the abbreviated survey. The complaint involved failure to honor advance directives for Resident #1. The complaint was substantiated as the facility did not ensure the resident's DNR wishes were followed.
Findings
The facility failed to ensure that Resident #1's advance directive wishes were honored when cardiopulmonary resuscitation (CPR) was erroneously initiated despite a valid Medical Orders for Life Sustaining Treatment (MOLST) form indicating DNR and DNI status. The error occurred because Licensed Practical Nurse #1 reviewed the wrong resident's MOLST form and failed to verify the resident's identity prior to initiating CPR. Corrective actions were implemented including staff reeducation and audits.
Citations (1)
Failure to honor Resident #1's advance directive DNR status resulting in inappropriate initiation of cardiopulmonary resuscitation.
Report Facts
Residents reviewed: 6
Licensed nurses educated: 89
Licensed nurses educated: 100
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Licensed Practical Nurse #1 | Licensed Practical Nurse | Erroneously initiated CPR on Resident #1 after reviewing the wrong resident's MOLST form |
| Licensed Practical Nurse #2 | Licensed Practical Nurse | Assisted with CPR and failed to verify resident identity and advance directive prior to initiating CPR |
| Certified Nurse Aide #1 | Certified Nurse Aide | Notified Licensed Practical Nurse #1 of Resident #1's unresponsiveness and was unaware of DNR status until after the event |
| Director of Nursing | Director of Nursing | Provided statements regarding the incident and corrective actions |
| Director of Social Work | Director of Social Work | Stated Resident #1's wishes were not honored regarding CPR |
| Medical Director | Medical Director | Acknowledged the error and stated it was disrespectful to Resident #1 |
| Assistant Director of Nursing | Assistant Director of Nursing | Provided information on staff education and resident identification procedures |
| Social Worker #1 | Social Worker | Completed audit of resident advance directive documentation |
Inspection Report
Complaint Investigation
Capacity: 60
Citations: 1
Date: Nov 13, 2024
Visit Reason
One isolated level 2 standard health citation related to treatment refusal and advance directives was identified and corrected by November 11, 2024.
Findings
One isolated level 2 standard health citation related to treatment refusal and advance directives was identified and corrected by November 11, 2024.
Citations (1)
Request/refuse/dscntnue trmnt;formlte adv dir
Inspection Report
Complaint Investigation
Census: 145
Capacity: 160
Citations: 9
Date: Oct 4, 2023
Visit Reason
The inspection was conducted as a complaint investigation related to multiple allegations including resident self-determination, notification of significant changes, safe environment, discharge planning, assistance with activities of daily living, treatment and care, adequate staffing, and pharmaceutical services.
Complaint Details
Complaint investigations #NY00324268, #NY00317844, #NY00296344, #NY00320402, and #NY00297199 were conducted addressing multiple resident care and facility operation concerns.
Findings
The facility was found deficient in multiple areas including failure to promote resident self-determination regarding shower preferences, failure to notify representatives of significant changes, unsafe environment due to cigarette smoking in shower room, ineffective discharge planning, inadequate assistance with activities of daily living, failure to provide treatment and care per orders, inadequate staffing levels impacting resident care, and improper pharmaceutical services including medication administration and narcotic reconciliation.
Citations (9)
Facility did not ensure resident self-determination through support of resident choice for shower frequency.
Facility failed to immediately inform resident representatives of significant changes in health status.
Unsafe, unclean environment with cigarette smoke odor, ashes, and cigarette butts in Riverview shower room.
Ineffective discharge planning with lack of referrals and follow-up for post-discharge care.
Failure to provide necessary assistance with eating and personal hygiene for residents unable to perform ADLs.
Failure to provide pressure ulcer and venous ulcer care per physician orders; dressings not changed daily or missing.
Resident with dysphagia received inappropriate diet consistency (deli meat sandwich instead of pureed diet).
Insufficient nursing staff to meet resident needs including timely medication administration, ADL care, and supervision.
Pharmaceutical services deficient including pre-pouring medications, unattended narcotic keys, and incomplete narcotic reconciliations.
Report Facts
Facility bed capacity: 160
Facility census: 145
Days treatment not signed as completed: 5
Number of shifts lacking narcotic reconciliation: 41
Number of shifts lacking narcotic reconciliation: 48
Number of shifts lacking narcotic reconciliation: 28
Number of shifts lacking narcotic reconciliation: 36
Number of shifts lacking narcotic reconciliation: 31
Number of shifts lacking narcotic reconciliation: 26
Number of shifts lacking narcotic reconciliation: 38
Number of shifts lacking narcotic reconciliation: 32
Employees mentioned
| Name | Title | Context |
|---|---|---|
| LPN #1 | Licensed Practical Nurse | Mentioned in relation to failure to assist Resident #54 with eating and medication administration issues |
| CNA #4 | Certified Nurse Aide | Observed not assisting Resident #54 adequately during lunch |
| RN Supervisor #2 | Registered Nurse Supervisor | Notified DON of critical staffing level and assisted on unit during low staffing |
| LPN #4 | Licensed Practical Nurse | Observed pre-pouring medications and leaving narcotic keys unattended |
| LPN #7 | Licensed Practical Nurse | Observed performing narcotic reconciliation alone without presence of outgoing nurse |
| LPN #8 | Licensed Practical Nurse | Did not perform narcotic reconciliation prior to leaving shift |
| DON | Director of Nursing | Provided multiple statements regarding expectations for care, staffing, medication administration, and narcotic reconciliation |
| NP #1 | Nurse Practitioner | Provided expectations for care and medication administration |
| NP #2 | Nurse Practitioner / Wound Consultant | Provided wound care orders and expectations |
| SLP #1 | Speech Language Pathologist | Provided diet consistency recommendations for Resident #80 |
| Administrator | Facility Administrator | Provided statements regarding expectations for care, staffing, and medication administration |
| ADON | Assistant Director of Nursing | Provided statements regarding staffing and medication administration |
| CNA #7 | Certified Nurse Aide | Observed feeding Resident #80 inappropriate diet |
| CNA #9 | Certified Nurse Aide | Reported inability to complete scheduled showers due to staffing |
| CNA #10 | Certified Nurse Aide | Reported staffing shortages impacting resident care |
| LPN UM #2 | Licensed Practical Nurse Unit Manager | Provided statements regarding diet and staffing |
| Staffing Coordinator | Provided statements regarding staffing patterns and challenges | |
| Activities Director #1 | Activities Director | Provided statements regarding resident concerns about staff attitude and customer service |
| Pharmacist Consultant | Pharmacist Consultant | Provided statements regarding medication administration and narcotic reconciliation practices |
Inspection Report
Complaint Investigation
Capacity: 60
Citations: 23
Date: Oct 4, 2023
Visit Reason
Multiple isolated and pattern level 2 standard health and life safety code citations were identified including ADL care, discharge planning, accident hazards, pharmacy services, quality of care, nursing staff sufficiency, and building safety features. All deficiencies were corrected by November 21, 2023.
Findings
Multiple isolated and pattern level 2 standard health and life safety code citations were identified including ADL care, discharge planning, accident hazards, pharmacy services, quality of care, nursing staff sufficiency, and building safety features. All deficiencies were corrected by November 21, 2023.
Citations (23)
ADL care provided for dependent residents
Discharge planning process
Free of accident hazards/supervision/devices
Notify of changes (injury/decline/room, etc. )
Pharmacy srvcs/procedures/pharmacist/records
Quality of care
Safe/clean/comfortable/homelike environment
Self-determination
Sufficient nursing staff
Building construction type and height
Corridor - doors
Electrical equipment - testing and maintenanc
Electrical systems - essential electric syste
Electrical systems - other
Emergency lighting
Ep program patient population
Ep testing requirements
Fire alarm system - testing and maintenance
Gas equipment - cylinder and container storag
Hazardous areas - enclosure
Means of egress - general
Smoking regulations
Subdivision of building spaces - smoke barrie
Inspection Report
Complaint Investigation
Capacity: 60
Citations: 1
Date: Jan 21, 2023
Visit Reason
One isolated level 2 standard health citation related to quality of care was identified and corrected by March 8, 2023.
Findings
One isolated level 2 standard health citation related to quality of care was identified and corrected by March 8, 2023.
Citations (1)
Quality of care
Inspection Report
Complaint Investigation
Capacity: 60
Citations: 4
Date: Jan 20, 2023
Visit Reason
Multiple isolated level 2 standard health citations related to abuse policies, abuse prevention, investigation, and reporting were identified and corrected by March 8, 2023.
Findings
Multiple isolated level 2 standard health citations related to abuse policies, abuse prevention, investigation, and reporting were identified and corrected by March 8, 2023.
Citations (4)
Develop/implement abuse/neglect policies
Free from abuse and neglect
Investigate/prevent/correct alleged violation
Reporting of alleged violations
Inspection Report
Capacity: 60
Citations: 1
Date: Nov 9, 2021
Visit Reason
One isolated level 2 standard health citation related to Covid-19 testing for residents and staff was identified and corrected by December 21, 2021.
Findings
One isolated level 2 standard health citation related to Covid-19 testing for residents and staff was identified and corrected by December 21, 2021.
Citations (1)
Covid-19 testing-residents & staff
Inspection Report
Routine
Citations: 9
Date: Sep 22, 2021
Visit Reason
The inspection was a Standard Survey conducted to assess compliance with regulatory requirements related to resident rights, environment, care, and infection control.
Findings
The facility was found deficient in multiple areas including residents' access to personal funds, environmental cleanliness, investigation of abuse allegations, provision of appropriate care for limited range of motion, respiratory care, timely physician order signatures, psychotropic medication management, garbage disposal, infection control practices, and quality assurance processes.
Citations (9)
Residents did not have access to personal funds after 4:00 PM Monday through Friday and on weekends.
Facility did not ensure a safe, clean, comfortable, and homelike environment; issues included missing or damaged window screens, soiled floors, dead insects, and cobwebs.
Facility did not ensure all allegations of abuse were thoroughly investigated; lack of investigation for reported allegation that a resident was pushed out of bed by staff.
Resident with limited range of motion did not receive appropriate treatment and equipment (left palm guard) as ordered to prevent further decline.
Residents on continuous oxygen and/or nebulizer treatments did not have routine tubing changes and/or external concentrator filters were soiled; lack of physician orders for continuous oxygen use.
Physician orders for 23 residents were not signed and dated timely, with some orders overdue by 118 days.
Resident receiving psychotropic medication (Seroquel) had no documented gradual dose reduction attempts since September 2019.
Waste was not properly contained outside the facility; dumpsters were open with torn bags and loose debris on the ground creating potential pest harborage.
Certified nurse aide swab technician did not use appropriate PPE (only surgical mask and gloves) while collecting COVID-19 specimens from staff during a non-outbreak period.
Report Facts
Residents reviewed for physician orders: 23
Days overdue for physician order signatures: 118
Seroquel dose: 50
Seroquel dose: 75
Garbage bags observed: 6
Garbage bags observed: 2
Garbage bags observed: 5
Employees mentioned
| Name | Title | Context |
|---|---|---|
| LPN #6 | Licensed Practical Nurse Supervisor | Stated residents must request money during the week for weekend access |
| Business Office Manager | Stated no access to residents' money after 4:00 PM and weekend requests must be made during the week | |
| Administrator | Expected residents' money to be available when residents want it | |
| Maintenance Director | Commented on window screen issues and cleanliness | |
| Director of Housekeeping | Stated housekeeper was new and needed in-service about cleaning | |
| DON | Director of Nursing | Stated investigation for abuse allegation could not be located |
| Corporate RN | Registered Nurse | Expected staff to follow up on abuse allegations and complete investigations |
| LPN #2 | Licensed Practical Nurse | Noted left palm guard was missing and informed therapy department |
| Therapy Department Director | Not aware resident lacked left palm guard splint; ordered replacement | |
| OT #1 | Occupational Therapist | Stated resident should have left palm guard on at all times except hygiene |
| RN UM #2 | Registered Nurse Unit Manager | Not aware of missing left palm guard until 9/20/21; expected notification and documentation |
| Respiratory Therapist | Stated nursing responsible for oxygen tubing changes and filter cleaning weekly | |
| LPN #3 | Licensed Practical Nurse | Stated nurses responsible for changing tubing and cleaning filters |
| RN #3 UM | Registered Nurse Unit Manager | Unaware of missing physician order for continuous oxygen for Resident #452 |
| Regional Resource Nurse Manager | Acknowledged tubing not labeled and should be; stated nurses should enter orders for weekly change | |
| Supervising Administrator | Communicated with providers regarding overdue physician order signatures | |
| Consultant Pharmacist | Stated no gradual dose reduction attempt documented for Resident #95 | |
| Nurse Practitioner | Unaware of any gradual dose reduction attempts for Resident #95 | |
| Environmental Director | Described garbage dumpster maintenance and issues with garbage on ground | |
| Food Service Director | Stated garbage dumpster lids and doors must be kept closed and area maintained | |
| CNA/Swab Tech #2 | Certified Nurse Aide/Swab Technician | Did not wear full PPE while collecting COVID-19 specimens from staff |
| Infection Control Nurse | Expected full PPE use during COVID-19 swabbing in outbreak | |
| Regional Educator and Assistant Director of Nurses | Expected full PPE use during COVID-19 swabbing in outbreak |
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