Inspection Reports for Emerald Glen Memory Care

3558 E McDowell Rd, Mesa, AZ 85213, United States, AZ, 85213

Back to Facility Profile
Inspection Report Annual Inspection Capacity: 34 Deficiencies: 3 Dec 20, 2024
Visit Reason
State-compiled facility profile showing 2 inspections from 2023-09 to 2024-12 with deficiency history and complaint investigation.
Findings
Across two inspections, one annual compliance inspection found no deficiencies, while a prior complaint and annual compliance inspection identified three deficiencies related to failure to provide assisted living services as per service plans, incomplete documentation of services, and incomplete service plan content.
Complaint Details
Complaint investigation AZ00190299 conducted on September 21, 2023 identified deficiencies related to service provision and documentation.
Deficiencies (3)
Description
C. A manager shall ensure that: 1. A caregiver or an assistant caregiver: a. Provides a resident with the assisted living services in the resident's service plan; - Failure to ensure residents received services as per their service plans.
C. A manager shall ensure that a resident's medical record contains: 11. Documentation of assisted living services provided to the resident; - Failure to document assisted living services provided to a resident.
C. In addition to the requirements in R9-10-808(A)(3), a manager shall ensure that the service plan for a resident receiving directed care services includes: cognitive stimulation and activities to maximize functioning; encouragement to eat meals and snacks; - Failure to include required elements in a resident's service plan.
Report Facts
Inspections on page: 2 Total deficiencies: 3 Complaint inspections: 1 Total capacity: 34

Loading inspection reports...