Emerald Glen Memory Care
Memory Care & Assisted Living · Mesa, AZ
Emerald Glen Memory Care
Memory Care & Assisted Living · Mesa, AZ
Located in the peaceful and sunny Mesa, AZ, Emerald Glen Memory Care is an exceptional senior living community specializing in memory care services. The community features a variety of 26 bedrooms that residents furnish themselves to foster a more familiar environment. With the seniors’ welfare in mind, Emerald Glen provides security without restrictions. Emerald Glen fosters a stimulating environment with vintage memorabilia, things to touch placed all around the community to spark its residents’ memories. To ensure the seniors’ medical needs are met, the community provides several medical services such as wound care and healthcare providers and therapists. Dining venues are created for the seniors’ convenience and enjoyment. At Emerald Glen Memory Care, residents experience the utmost care and assistance they deserve.
What truly makes Emerlad Glen unique is their ability to accomodate to the unique needs and requirements of their residents. As an assisted living community, Emerald Glen is able to go above and beyond by ensuring all caregivers and staff have the skill and expertise to provide care outside of traditional assisted living. This includes servcies like ostomy care, wound management, tube feeding and more that are often found in higher levels of care such as nursing homes. This devotion to catering to the resident’s needs allows residents to age in place and age gracefully without worrying about their next move.
34-bed community Rank #233 / 529Bed count — State benchmarkedThis home is ranked 233rd out of 529 homes in Arizona for bed count. Shows this facility's certified or reported bed count compared to other Arizona SNFs. Larger communities may offer more amenities, programs, and on-site services for residents and families.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A moderately sized community that may balance personal attention with shared amenities and social activities.
7 years in operation Rank #269 / 531Years in operation — State benchmarkedThis home is ranked 269th out of 531 homes in Arizona for years in operation. Shows how long this facility has been in operation compared to other Arizona SNFs. Longer operating histories may benefit residents, families, and staff.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
An established community with some operational experience and growing routines.
Walk Score: 8 / 100 Rank #708 / 819Walk Score — State benchmarkedThis home is ranked 708th out of 819 homes in Arizona for walk score. Shows how walkable this facility's neighborhood is compared to the average Walk Score across Arizona SNFs. Higher scores benefit residents, families, and staff.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Car-dependent. Most errands require a car, with limited nearby walkable options.
About this community
Facility TypeAssisted Living Center
StatusActive
IssuanceJuly 17, 2018
ExpirationJune 30, 2026
License NumberAL10782C
QualificationHealth Care
Emerald Glen Memory Care is administrated by Jennifer L Tonna.
OwnerEMERALD GLEN MEMORY CARE PLUS LLC
Secured Perimeter
Rehabilitation Services
Respite Care
Licensed Nurses/CNAs
24-Hour Staffing
ActivitiesThe activity calendar is fluid and follows the preferences of the current residents.
Religious ServicesYes
Food DescriptionNutritious meals and snacks are provided.
Inspection History
In Arizona, the Department of Health Services, Bureau of Long Term Care Licensing performs regular onsite inspections and investigates complaints for all licensed residential and nursing facilities.
Inspection Score
A composite 0–100 score combining this facility's inspections, citations, complaints, and enforcement actions relative to the Arizona state average. We don't score profiles with fewer than 3 inspections on record because a small inspection history reads as "below average" on every count-based metric — that would over-reward a facility just for being new.
A composite 0–100 score combining this facility's inspections, citations, complaints, and enforcement actions relative to the Arizona state average. We don't score profiles with fewer than 3 inspections on record because a small inspection history reads as "below average" on every count-based metric — that would over-reward a facility just for being new.
Limited inspection history. Not enough information to score against the Arizona benchmark.
Arizona assisted living residences benchmark: B- 82/100
Inspection score not available. Not enough information to score against the Arizona benchmark.
Inspection Scorecard
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Arizona state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Overall vs. AZ average
0 Worse
No metrics in this bucket.
3 Better
Metrics better than Arizona average:
• Enforcement actions (100% below)
• Total inspections (60% below)
• Total complaints (83% below)
• Enforcement actions (100% below)
• Total inspections (60% below)
• Total complaints (83% below)
Latest Inspection
December 20, 2024
Compliance (Annual)
No deficiencies
Deficiencies
| This Facility | AZ Average | vs. AZ Avg |
|---|---|---|---|
|
Enforcement actions
Formal penalties or interventions imposed by Arizona regulators — directed plans of correction, civil monetary penalties, denial of payment, or appointment of temporary management.
| 0 | 0.9 | This facility has 100% fewer enforcement actions than a typical Arizona assisted living residence (0 vs. AZ avg 0.9).↓ 100% better |
Inspections
| This Facility | AZ Average | vs. AZ Avg |
|---|---|---|---|
|
Total inspections
Combined count of all routine and focused inspections. Excludes complaint investigations.
| 2 | 5 | This facility has 60% fewer total inspections than a typical Arizona assisted living residence (2 vs. AZ avg 5).↓ 60% better |
Complaints & Investigations
| This Facility | AZ Average | vs. AZ Avg |
|---|---|---|---|
|
Total complaints
Formal expressions of concern made by residents, families, or staff.
| 1 | 6 | This facility has 83% fewer total complaints than a typical Arizona assisted living residence (1 vs. AZ avg 6).↓ 83% better Rank #174 / 500 Total complaints — State benchmarked This home is ranked 174th out of 500 homes in Arizona. Shows this facility's complaint-related visits compared to the Arizona average among 500 comparable communities in the ranking pool. |
Inspection Reports Summary
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
- December 20, 2024 inspection found no deficiencies during the annual compliance review and no complaints were open or substantiated at that time.
- September 21, 2023 complaint investigation identified three deficiencies in caregiver service provision, documentation, and service plan requirements.
- Deficiencies in 2023 included failure to provide services per plan, incomplete medical record documentation, and missing cognitive stimulation and meal encouragement in service plans.
What does this home offer?
Housing Options: Private / Shared Rooms
Building Type: Single-story
Housekeeping Services
Social and Recreational Activities
On-site Medical Care and Health Services
Places of interest near Emerald Glen Memory Care
8.2 miles from city center
Estimated distance in miles from Mesa's city center to Emerald Glen Memory Care's address, calculated via Google Maps.
— 5.43 miles to nearest hospital (Banner Baywood Medical Center | Mesa, AZ | Baywood Ave.)
Calculate Travel Distance to Emerald Glen Memory Care
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Compare Memory Care around Mesa
The information below is reported by the Arizona Department of Health Services, Bureau of Long Term Care Licensing.
Filter by care type
| ACOYA Mesa by Cogir |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Mesa (Encanto Neighborhood) | 188
Facility
188
AZ AVG
55
Rank
#23 / 529 | Yes |
41
Facility
41
AZ AVG
37
Rank
#354 / 819 | Private / Shared Rooms | 3
Facility
3
AZ AVG
11
Rank
#415 / 531 | Janette Hansen | 5 | 3
Facility
3
AZ AVG
6
Rank
#319 / 500 |
| Brookdale Baywood |
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Mesa (South 63Rd Street) | 145
Facility
145
AZ AVG
55
Rank
#48 / 529 | Yes |
42
Facility
42
AZ AVG
37
Rank
#346 / 819 | Private / Shared Rooms | 7
Facility
7
AZ AVG
11
Rank
#269 / 531 | B M | 19 | 14
Facility
14
AZ AVG
6
Rank
#473 / 500 |
| Brookdale North Mesa |
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Mesa (East Brown Road) | 103
Facility
103
AZ AVG
55
Rank
#130 / 529 | Yes |
64
Facility
64
AZ AVG
37
Rank
#106 / 819 | Private / Shared Rooms | 24
Facility
24
AZ AVG
11
Rank
#56 / 531 | Dylan Morris | 6 | 4
Facility
4
AZ AVG
6
Rank
#350 / 500 |
| Silver Creek Inn – Mesa |
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Mesa | 67
Facility
67
AZ AVG
55
Rank
#187 / 529 | No |
47
Facility
47
AZ AVG
37
Rank
#291 / 819 | Private / Shared Rooms | 13
Facility
13
AZ AVG
11
Rank
#157 / 531 | Na Na | 13 | 10
Facility
10
AZ AVG
6
Rank
#443 / 500 |
| Emerald Glen Memory Care |
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Mesa (Citrus Hoa) | 34
Facility
34
AZ AVG
55
Rank
#233 / 529 | No |
8
Facility
8
AZ AVG
37
Rank
#708 / 819 | Private / Shared Rooms | 7
Facility
7
AZ AVG
11
Rank
#269 / 531 | Jennifer L Tonna | 2 | 1
Facility
1
AZ AVG
6
Rank
#174 / 500 |
Frequently Asked Questions about Emerald Glen Memory Care
What neighborhood is Emerald Glen Memory Care in?
Emerald Glen Memory Care is in the Citrus HOA neighborhood of Mesa.
Who is the owner of Emerald Glen Memory Care?
The legal owner and operator of Emerald Glen Memory Care is Emerald Glen Memory Care Plus Llc.
Is Emerald Glen Memory Care in a walkable area?
Emerald Glen Memory Care has a walk score of 8. Car-dependent. Most errands require a car, with limited nearby walkable options.
What is the license number of Emerald Glen Memory Care?
According to AZ state health department records, Emerald Glen Memory Care's license number is AL10782C.
When does Emerald Glen Memory Care's license expire?
According to AZ state health department records, Emerald Glen Memory Care's license expires on June 30, 2026.
Who is the administrator of Emerald Glen Memory Care?
Jennifer L Tonna is the administrator of Emerald Glen Memory Care.
How many beds does Emerald Glen Memory Care have?
Emerald Glen Memory Care has 34 beds.
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