Emerald Glen Memory Care
Memory Care & Assisted Living · Mesa, AZ
Emerald Glen Memory Care
Memory Care & Assisted Living · Mesa, AZ
Located in the peaceful and sunny Mesa, AZ, Emerald Glen Memory Care is an exceptional senior living community specializing in memory care services. The community features a variety of 26 bedrooms that residents furnish themselves to foster a more familiar environment. With the seniors’ welfare in mind, Emerald Glen provides security without restrictions. Emerald Glen fosters a stimulating environment with vintage memorabilia, things to touch placed all around the community to spark its residents’ memories. To ensure the seniors’ medical needs are met, the community provides several medical services such as wound care and healthcare providers and therapists. Dining venues are created for the seniors’ convenience and enjoyment. At Emerald Glen Memory Care, residents experience the utmost care and assistance they deserve.
What truly makes Emerlad Glen unique is their ability to accomodate to the unique needs and requirements of their residents. As an assisted living community, Emerald Glen is able to go above and beyond by ensuring all caregivers and staff have the skill and expertise to provide care outside of traditional assisted living. This includes servcies like ostomy care, wound management, tube feeding and more that are often found in higher levels of care such as nursing homes. This devotion to catering to the resident’s needs allows residents to age in place and age gracefully without worrying about their next move.
Types of Care at Emerald Glen Memory Care
Assisted Living
Memory Care
34-bed community Rank #234 / 527Bed count — State benchmarkedThis home is ranked 234th out of 527 homes in Arizona. Shows this facility's certified or reported bed count compared to other Arizona SNFs. Larger communities may offer more amenities, programs, and on-site services for residents and families.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A moderately sized community that may balance personal attention with shared amenities and social activities.
7 years in operation Rank #269 / 531Years in operation — State benchmarkedThis home is ranked 269th out of 531 homes in Arizona. Shows how long this facility has been in operation compared to other Arizona SNFs. Longer operating histories may benefit residents, families, and staff.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
An established community with some operational experience and growing routines.
Walk Score: 8 / 100 Rank #708 / 818Walk Score — State benchmarkedThis home is ranked 708th out of 818 homes in Arizona. Shows how walkable this facility's neighborhood is compared to the average Walk Score across Arizona SNFs. Higher scores benefit residents, families, and staff.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Car-dependent. Most errands require a car, with limited nearby walkable options.
About this community
Facility TypeAssisted Living Center
StatusActive
IssuanceJuly 17, 2018
ExpirationJune 30, 2026
License NumberAL10782C
QualificationHealth Care
Services
Emerald Glen Memory Care is administrated by Jennifer L Tonna.
Secured Perimeter
Rehabilitation Services
Respite Care
Licensed Nurses/CNAs
24-Hour Staffing
ActivitiesThe activity calendar is fluid and follows the preferences of the current residents.
Religious ServicesYes
Food DescriptionNutritious meals and snacks are provided.
Inspection History
In Arizona, the Department of Health Services, Bureau of Long Term Care Licensing performs regular onsite inspections and investigates complaints for all licensed residential and nursing facilities.
Since 2023 · 3 years of data
3 deficiencies
1 complaint
2 inspections
Inspection Scorecard
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Arizona state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Since 2023 vs. Arizona state average
Overall vs. AZ average
0 Worse
No metrics in this bucket.
6 Better
Metrics better than Arizona average:
• Total deficiencies (67% below)
• Deficiencies per year (67% below)
• Deficiencies per inspection (17% below)
• Total inspections (60% below)
• Total complaints (83% below)
• Complaints per year (85% below)
• Total deficiencies (67% below)
• Deficiencies per year (67% below)
• Deficiencies per inspection (17% below)
• Total inspections (60% below)
• Total complaints (83% below)
• Complaints per year (85% below)
Latest Inspection
December 20, 2024
Compliance (Annual)
No deficiencies
Deficiencies
| This Facility | AZ Average | vs. AZ Avg |
|---|---|---|---|
|
Total deficiencies
Formal regulatory issues recorded by inspectors across all inspection types.
| 3 | 9 | This facility has 67% fewer total deficiencies than a typical Arizona assisted living residence (3 vs. AZ avg 9).↓ 67% better |
|
Deficiencies per year
Average deficiencies per year since 2023.
| 1 | 3 | This facility has 67% fewer deficiencies per year than a typical Arizona assisted living residence (1 vs. AZ avg 3).↓ 67% better |
|
Deficiencies per inspection
Average deficiencies per inspection.
| 1.5 | 1.8 | This facility has 17% fewer deficiencies per inspection than a typical Arizona assisted living residence (1.5 vs. AZ avg 1.8).↓ 17% better |
Inspections
| This Facility | AZ Average | vs. AZ Avg |
|---|---|---|---|
|
Total inspections
Combined count of all routine and focused inspections. Excludes complaint investigations.
| 2 | 5 | This facility has 60% fewer total inspections than a typical Arizona assisted living residence (2 vs. AZ avg 5).↓ 60% better |
Complaints & Investigations
| This Facility | AZ Average | vs. AZ Avg |
|---|---|---|---|
|
Total complaints
Formal expressions of concern made by residents, families, or staff.
| 1 | 6 | This facility has 83% fewer total complaints than a typical Arizona assisted living residence (1 vs. AZ avg 6).↓ 83% better |
|
Complaints per year
Average complaints per year since 2023.
| 0.3 | 2 | This facility has 85% fewer complaints per year than a typical Arizona assisted living residence (0.3 vs. AZ avg 2).↓ 85% better |
Inspection Reports Summary
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
The most recent inspection on December 20, 2024, found no deficiencies during the on-site compliance review. Earlier inspections, including a complaint investigation on September 21, 2023, identified deficiencies related to caregiver service provision, documentation, and service plan requirements. Inspectors cited issues with ensuring caregivers followed residents’ service plans, maintaining proper documentation of services provided, and including cognitive stimulation and encouragement to eat in service plans. The complaint investigation did not result in enforcement actions, and fines or license suspensions were not listed in the available reports. The facility appears to have addressed prior issues, as the latest inspection showed improvement with no deficiencies noted.
Read the full inspection reports for this facility, including detailed findings and corrective actions.
Show Inspection ReportsWhat does this home offer?
Housing Options: Private / Shared Rooms
Building Type: Single-story
Dining Services
Housekeeping Services
Social and Recreational Activities
On-site Medical Care and Health Services
Places of interest near Emerald Glen Memory Care
8.2 miles from city center
Estimated distance in miles from Mesa's city center to Emerald Glen Memory Care's address, calculated via Google Maps.
— 5.43 miles to nearest hospital (Banner Baywood Medical Center | Mesa, AZ | Baywood Ave.)
Calculate Travel Distance to Emerald Glen Memory Care
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Compare Memory Care around Mesa
The information below is reported by the Arizona Department of Health Services, Bureau of Long Term Care Licensing.
Filter by care type
| ACOYA Mesa by Cogir |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Mesa (Encanto Neighborhood) | 188 | Yes | 41 | Private / Shared Rooms | 3 | Janette Hansen | 3 | 3 | 10 | 3.3 |
| Brookdale North Mesa |
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Mesa (East Brown Road) | 103 | Yes | 64 | Private / Shared Rooms | 24 | Dylan Morris | 6 | 4 | 15 | 2.5 |
| Canyon Winds Assisted Living and Memory Care |
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Mesa (East Oasis Street) | 102 | No | 22 | Private / Shared Rooms | 7 | Celeste L Miller | 12 | 10 | 31 | 2.6 |
| Silver Creek Inn – Mesa |
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Mesa | 67 | No | 47 | Private / Shared Rooms | 13 | - | 10 | 10 | 14 | 1.4 |
| Emerald Glen Memory Care |
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Mesa (Citrus Hoa) | 34 | No | 8 | Private / Shared Rooms | 7 | Jennifer L Tonna | 2 | 1 | 3 | 1.5 |
Frequently Asked Questions about Emerald Glen Memory Care
What neighborhood is Emerald Glen Memory Care in?
Emerald Glen Memory Care is in the Citrus HOA neighborhood of Mesa.
Is Emerald Glen Memory Care in a walkable area?
Emerald Glen Memory Care has a walk score of 8. Car-dependent. Most errands require a car, with limited nearby walkable options.
What is the license number of Emerald Glen Memory Care?
According to AZ state health department records, Emerald Glen Memory Care's license number is AL10782C.
When does Emerald Glen Memory Care's license expire?
According to AZ state health department records, Emerald Glen Memory Care's license expires on June 30, 2026.
Who is the administrator of Emerald Glen Memory Care?
Jennifer L Tonna is the administrator of Emerald Glen Memory Care.
How many beds does Emerald Glen Memory Care have?
Emerald Glen Memory Care has 34 beds.
Are there photos of Emerald Glen Memory Care?
Yes — there are 4 photos of Emerald Glen Memory Care in the photo gallery on this page.
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