Empress Care Center
Empress Care Center is a Nursing Home in California
Empress Care Center is a Nursing Home in California
Empress Care Center
Empress Care Center is a Nursing Home in California
Empress Care Center is a Nursing Home in California
Overview of Empress Care Center
Empress Care Center, located on Bascom Avenue in San Jose, offers high-quality skilled nursing care with a team of over 100 dedicated staff members. They provide a range of services, including support staff and LVNs, who specialize in stroke recovery, wound care, diabetic management, and post-surgical care. They also offer top-notch physical, occupational, and speech therapy services to help residents regain their independence.
In addition to their medical services, Empress Care Center also provides innovative activity programs, laundry services, and balanced meals. They offer access to podiatry, dental, and vision services as well, making sure residents’ overall health and wellbeing is taken care of. This home strives to create a sense of community where residents can connect with one another and form meaningful relationships. Whether you or your loved one requires short-term or long-term care, Empress Care Center has everything you need to ensure worry-free days.
Home Information
EMPRESS CARE CENTER, LLC
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Occupancy trails most facilities in the state, suggesting excess open capacity. The property runs a smaller bed inventory than most peers, focusing on a more intimate census. Residents tend to stay here longer than similar facilities across the state.
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Home revenue sits below most peers, indicating modest billing throughput. Payroll costs fall below most facilities, hinting at lean staffing budgets. Total income exceeds the majority of state facilities, highlighting strong profitability.
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Medicare nights track the statewide midpoint, keeping volumes steady. Medicaid nights are roughly in line with the state middle third, maintaining a balanced safety-net share. Private pay nights trail most peers, signaling limited market-rate volume.
OccupancyBeds
67
Occupancy
75.1%
Total Bed Days Available
24455
Avg. Length of Stay
221 days
Avg. Residents per Day
48
FinanceHome Revenue
$6,954,518.00
Payroll Costs
$3,618,145.00
Profit
$1,168,079.00
Total Home Costs
$8,230,473.00
Payroll % of Revenue
Percentage of home revenue spent on payroll costs.
Percentage of home revenue spent on payroll costs.
52%
House Specifics:CCN
56026
Owner Name
DIEBOLD, CORY
Rural vs. Urban
Urban
County
Santa Clara
Type of Control
Voluntary Nonprofit — Other
OperationsTotal Admissions
55
Total Discharges
76
% Medicare Admissions
82%
% Private Pay Admissions
18%
% Medicaid Discharges
20%
% Medicare Discharges
66%
% Private Pay Discharges
14%
Quality Ratings
Overall Rating
CMS 5-star rating based on health inspections, staffing, and quality measures.
CMS 5-star rating based on health inspections, staffing, and quality measures.
4 / 5
Health Inspection Rating
Rating based on deficiencies found during state health inspections.
Rating based on deficiencies found during state health inspections.
2 / 5
Staffing Rating
Rating based on nurse staffing hours per resident per day.
Rating based on nurse staffing hours per resident per day.
5 / 5
QM Rating
Quality Measures rating based on clinical outcomes for residents.
Quality Measures rating based on clinical outcomes for residents.
5 / 5
Nurse Hours / Resident / Day
Total nurse staffing hours per resident per day.
Total nurse staffing hours per resident per day.
4.51 hrs
Medicaid, Medicare & Private
Medicare Nights
Number of resident nights paid by Medicare for short-term or rehab care.
Number of resident nights paid by Medicare for short-term or rehab care.
10905
Medicaid Nights
Resident nights covered by Medicaid for long-term care or support services.
Resident nights covered by Medicaid for long-term care or support services.
5172
Free Market Nights
Nights paid privately by residents or families, without Medicare/Medicaid coverage.
Nights paid privately by residents or families, without Medicare/Medicaid coverage.
750
Walk Score: 78 / 100
Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work
How BBB ratings work
Types of Care at Empress Care Center
Nursing Home
Hospice Care
Respite Care
Places of interest near Empress Care Center
4.8 miles from city center
1299 S Bascom Ave, San Jose, CA 95128
Calculate Travel Distance to Empress Care Center
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Comparison Chart
The information below is reported by the California Department of Social Services and Department of Public Health.Compare Nursing Homes around San Jose
Empress Care Center
HC
Hospice Care
SNF
24/7 care needed
RC
Respite Care
San Jose
67
No
A+
78
DIEBOLD, CORY
75.1%
$6,954,518.00
$3,618,145.00
52%
47.70
4/5
4.5055
2/5
5/5
5/5
A Grace Subacute & Skilled Care
SNF
24/7 care needed
San Jose
166
No
A+
74
ADELMAN, JASON
61.7%
$21,882,547.00
$8,186,504.00
37.4%
102.30
4/5
3.3965
3/5
4/5
5/5
Almaden Health & Rehab Center
HC
Hospice Care
SNF
24/7 care needed
RC
Respite Care
San Jose
77
No
-
68
ALMADEN HOLDING COMPANY GP LLC
93.6%
$14,150,413.00
$4,984,435.00
35.2%
68.40
3/5
4.6087
3/5
4/5
4/5
Mission Skilled Nursing & Subacute Center
SNF
24/7 care needed
Santa Clara
133
No
-
69
-
92.3%
$29,440,958.00
$9,600,181.00
32.6%
117.60
5/5
4.0851
4/5
4/5
5/5
San Jose Healthcare & Wellness Center
HC
Hospice Care
SNF
24/7 care needed
San Jose
58
No
A+
84
CARSON, LESLIE
92.4%
$14,276,375.00
$4,915,373.00
34.4%
50.60
4/5
3.9344
3/5
3/5
5/5
Staffing Data
Source: CMS Payroll-Based Journal (Q2 2025)
83
Total Staff
59
Employees
24
Contractors
21,109
Total Hours (Quarter)
33
Avg Staff/Day
7
Avg Shift (hrs)
Nursing Staff Breakdown
| Role ⓘ | Count ⓘ | Avg Shift (hrs) ⓘ | Uses Contractors? ⓘ |
|---|---|---|---|
| Registered Nurse | 4 | 7.2 | Yes |
| Licensed Practical Nurse | 12 | 7.1 | Yes |
| Certified Nursing Assistant | 36 | 7.1 | Yes |
Staff by Category
Administration ⓘ
3 staff
7.2hs shift avg
Nursing Staff ⓘ
55 staff
7.2hs shift avg
Physicians & Practitioners ⓘ
5 staff
10.7hs shift avg
Therapy Services ⓘ
12 staff
3.3hs shift avg
Activities & Recreation ⓘ
1 staff
4.9hs shift avg
Social Services ⓘ
1 staff
1hs shift avg
Dietary Services ⓘ
4 staff
7hs shift avg
Other Services ⓘ
2 staff
8hs shift avg
Contractor Analysis
16.6%
of total hours from contractors
3,498 contractor hours this quarter
Certified Nursing Assistant: 2
Occupational Therapy Aide: 1
Licensed Practical Nurse: 1
Registered Nurse: 2
Administrator: 1
Clinical Nurse Specialist: 3
Physical Therapy Assistant: 4
Therapeutic Recreation Specialist: 1
Respiratory Therapy Technician: 3
Medical Director: 1
Occupational Therapy Assistant: 3
Qualified Social Worker: 1
Speech Language Pathologist: 1
| Role ⓘ | Employees ⓘ | Contractors ⓘ | Total Staff ⓘ | Total Hours ⓘ | Days Worked ⓘ | % of Days ⓘ | Avg Shift (hrs) ⓘ |
|---|---|---|---|---|---|---|---|
| Certified Nursing Assistant | 34 | 2 | 36 | 10,943 | 91 | 100% | 7.1 |
| Licensed Practical Nurse | 11 | 1 | 12 | 3,121 | 91 | 100% | 7.1 |
| Registered Nurse | 2 | 2 | 4 | 1,451 | 91 | 100% | 7.2 |
| Administrator | 1 | 1 | 2 | 1,051 | 67 | 74% | 8 |
| Clinical Nurse Specialist | 0 | 3 | 3 | 999 | 72 | 79% | 13 |
| RN Director of Nursing | 3 | 0 | 3 | 833 | 70 | 77% | 8.1 |
| Nurse Practitioner | 2 | 0 | 2 | 528 | 63 | 69% | 8 |
| Dietitian | 1 | 0 | 1 | 465 | 61 | 67% | 7.6 |
| Dental Services Staff | 2 | 0 | 2 | 424 | 53 | 58% | 8 |
| Other Dietary Services Staff | 3 | 0 | 3 | 372 | 53 | 58% | 6.4 |
| Physical Therapy Assistant | 0 | 4 | 4 | 368 | 66 | 73% | 3.2 |
| Respiratory Therapy Technician | 0 | 3 | 3 | 135 | 53 | 58% | 2.4 |
| Occupational Therapy Aide | 0 | 1 | 1 | 129 | 25 | 27% | 5.2 |
| Speech Language Pathologist | 0 | 1 | 1 | 119 | 35 | 38% | 3.4 |
| Medical Director | 0 | 1 | 1 | 69 | 24 | 26% | 2.9 |
| Therapeutic Recreation Specialist | 0 | 1 | 1 | 64 | 13 | 14% | 4.9 |
| Occupational Therapy Assistant | 0 | 3 | 3 | 37 | 10 | 11% | 3.7 |
| Qualified Social Worker | 0 | 1 | 1 | 1 | 1 | 1% | 1 |
Guides for Better Senior Living
From costs to care, explore the most important topics to make informed decisions about your future.
Claim What’s Yours: Financial Aid for California Seniors
Program
State Program Name
Eligibility
Benefits
Multipurpose Senior Services Program
MSSP (Medi-Cal Waiver)
- General: Age 65+, California resident, Medi-Cal eligible, nursing home risk.
- Income Limits (2025): ~$2,829/month (300% FBR, individual).
- Asset Limits: $2,000 (individual), $3,000 (couple).
- CA Specifics: County-managed; waitlists possible.
- Services: In-home support (4-6 hours/day), respite care (14 days/year), meals (~$6/meal), transportation (8 trips/month), care management.
In-Home Supportive Services (IHSS)
California IHSS
Official government program page
- General: Age 65+, California resident, Medicaid-eligible or low-income.
- Income Limits: ~$1,732/month (individual, Medi-Cal threshold).
- Asset Limits: $2,000 (individual).
- CA Specifics: Can hire family as caregivers.
- Services: Personal care (up to 283 hours/month), homemaker services, respite (varies).
Multipurpose Senior Services Program (MSSP)
CA MSSP
Official government program page
- General: Age 65+, California resident, Medi-Cal-eligible, nursing home-eligible but community-capable.
- Income Limits: ~$2,829/month (300% FBR, individual).
- Asset Limits: $2,000 (individual).
- CA Specifics: Available in 38 counties; waitlists common.
- Services: Case management, respite care (up to 10 days/year), minor home mods (avg. $500), adult day care (~$50/day).
Property Tax Postponement Program (PTP)
- General: Age 62+, California resident, own and live in home, 40% equity.
- Income Limits (2025): ~$51,500/year (household, adjusted annually).
- Asset Limits: Equity-based; no strict asset cap.
- CA Specifics: Deferred taxes accrue interest (5% as of 2024); repaid upon sale/death.
- Services: Property tax deferral (avg. $1,000-$3,000/year, varies by county).
Assisted Living Waiver (ALW)
CA ALW
- General: Age 65+ or disabled, California resident, Medi-Cal-eligible, nursing home-eligible.
- Income Limits: ~$2,829/month (300% FBR, individual).
- Asset Limits: $2,000 (individual).
- CA Specifics: Available in 15 counties (e.g., LA, Sacramento); waitlists common.
- Services: Personal care in ALFs (5-7 hours/day), medication management, social services.
California CARES Program
CA CARES
- General: Caregivers of California residents 60+ needing help with 3+ daily activities; no caregiver age limit.
- Income Limits: No strict limit; cost-sharing above ~$2,500/month threshold.
- Asset Limits: Not applicable; need-based.
- CA Specifics: High demand in urban areas; complements IHSS respite.
- Services: Respite care (up to 10 days/year), counseling (4-6 sessions/year), training (2-3 workshops/year), supplies (~$200/year).
Low-Income Home Energy Assistance Program (LIHEAP)
CA LIHEAP
Official government program page
- General: Age 60+ priority, California resident, low-income, utility/heating need.
- Income Limits (2025): ~$2,510/month (200% of poverty level, individual).
- Asset Limits: Not applicable; income-focused.
- CA Specifics: High demand in inland/coastal extremes; weatherization capped at $5,000/home.
- Services: Utility payments (avg. $500-$1,000/year), weatherization (e.g., insulation, avg. $1,000-$3,000 savings).
Claim What’s Yours Financial Aid for California Seniors
MSSP (Medi-Cal Waiver)
Multipurpose Senior Services Program
Requirements:
- General:Age 65+, California resident, Medi-Cal eligible, nursing home risk.
- Income Limits (2025):~$2,829/month (300% FBR, individual).
- Asset Limits:$2,000 (individual), $3,000 (couple).
- CA Specifics:County-managed; waitlists possible.
Benefits without Contact:
- Services: In-home support (4-6 hours/day), respite care (14 days/year), meals (~$6/meal), transportation (8 trips/month), care management.
California IHSS
In-Home Supportive Services (IHSS)
Requirements:
- General:Age 65+, California resident, Medicaid-eligible or low-income.
- Income Limits:~$1,732/month (individual, Medi-Cal threshold).
- Asset Limits:$2,000 (individual).
- CA Specifics:Can hire family as caregivers.
Benefits without Contact:
- Services: Personal care (up to 283 hours/month), homemaker services, respite (varies).
CA MSSP
Multipurpose Senior Services Program (MSSP)
Requirements:
- General:Age 65+, California resident, Medi-Cal-eligible, nursing home-eligible but community-capable.
- Income Limits:~$2,829/month (300% FBR, individual).
- Asset Limits:$2,000 (individual).
- CA Specifics:Available in 38 counties; waitlists common.
Benefits without Contact:
- Services: Case management, respite care (up to 10 days/year), minor home mods (avg. $500), adult day care (~$50/day).
CA PTP
Property Tax Postponement Program (PTP)
Requirements:
- General:Age 62+, California resident, own and live in home, 40% equity.
- Income Limits (2025):~$51,500/year (household, adjusted annually).
- Asset Limits:Equity-based; no strict asset cap.
- CA Specifics:Deferred taxes accrue interest (5% as of 2024); repaid upon sale/death.
Benefits without Contact:
- Services: Property tax deferral (avg. $1,000-$3,000/year, varies by county).
CA ALW
Assisted Living Waiver (ALW)
Requirements:
- General:Age 65+ or disabled, California resident, Medi-Cal-eligible, nursing home-eligible.
- Income Limits:~$2,829/month (300% FBR, individual).
- Asset Limits:$2,000 (individual).
- CA Specifics:Available in 15 counties (e.g., LA, Sacramento); waitlists common.
Benefits without Contact:
- Services: Personal care in ALFs (5-7 hours/day), medication management, social services.
CA CARES
California CARES Program
Requirements:
- General:Caregivers of California residents 60+ needing help with 3+ daily activities; no caregiver age limit.
- Income Limits:No strict limit; cost-sharing above ~$2,500/month threshold.
- Asset Limits:Not applicable; need-based.
- CA Specifics:High demand in urban areas; complements IHSS respite.
Benefits without Contact:
- Services: Respite care (up to 10 days/year), counseling (4-6 sessions/year), training (2-3 workshops/year), supplies (~$200/year).
CA LIHEAP
Low-Income Home Energy Assistance Program (LIHEAP)
Requirements:
- General:Age 60+ priority, California resident, low-income, utility/heating need.
- Income Limits (2025):~$2,510/month (200% of poverty level, individual).
- Asset Limits:Not applicable; income-focused.
- CA Specifics:High demand in inland/coastal extremes; weatherization capped at $5,000/home.
Benefits without Contact:
- Services: Utility payments (avg. $500-$1,000/year), weatherization (e.g., insulation, avg. $1,000-$3,000 savings).
Contact Us
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