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Assisted Living Home

Encore at Avalon Park Assisted

Assisted Living Home

Encore at Avalon Park Assisted

13798 Cygnus Dr, Orlando, FL 32828 View map
Overview of Encore at Avalon Park Assisted

Tucked in the quiet grounds of Cygnus Drive, Orlando, FL, Encore at Avalon Park is a trusted senior living community offering assisted living and memory care. A wide array of snug and sophisticated residences await seniors as they move into the community. The community strives to provide the highest quality of care and assistance for seniors to maximize their freedom and gain meaningful experiences.

Surrounded by local convenient amenities and fabulous amusements, the community ensures seniors’ needs and aspirations are well-cared for. With various fun activities and exciting trips, residents explore new interests and relive passions for enjoyment and wellness. Delight with well-balanced meals catering to nutritional needs and tastes. Encore at Avalon Park is a safe place for seniors to thrive and live a wondrous retirement in its serene spaces.

(407) 745-4830

Capacity and availability

Medium-capacity home

Offers a balance of services and community atmosphere.

Total beds 120
Bed community size
120-bed community
A larger shared setting that may offer more common spaces and organized community services.
Walk Score
Walk Score: 68 / 100
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

Payment Types

Insurance And/or Hmo
Medicaid

About this community

License details

Facility type
Assisted Living Facility
Status Licensed
Issuance April 23, 2025
Expiration April 22, 2027
County: Orange

Additional licensing details

License number: 12618
RCFE Number: 12618

Ownership & operating entity

Encore at Avalon Park Assisted is legally operated by AVALON SH MANAGEMENT, LLC, and administrated by SUZETTE GARCIA.

Profit status: For-Profit

Safety & Compliance

Secured Perimeter
Emergency Systems: Emergency call system monitored 24 hours a day.
Safety Features: Smoke detectors, fire sprinklers, central station alarms, exit door alarms and exit video surveillance.

Staffing

Key information about the people who lead and staff this community.

Languages Spoken

English Spanish

Care Services

Respite Care
Memory Care
24-Hour Staffing

Additional Policies & Features

Continuing Care Retirement Community (CCRC)

Amenities & Lifestyle

Multiple sitting and gathering areas
lush gardens and terraces
wellness center
physical therapy center
fully equipped media room
salon
laundry room
on-site parking
three gourmet meals a day
unlimited snacks
individual nutritional planning
scheduled transportation for shopping and entertainment.

Programs & Activities

Activities
Daily program of therapeutic, social and recreational events.
Specific Programs
Assisted Living, Memory Care, Respite Care, Other Therapies, Events, Activity Calendar, Volunteer Opportunities.

Dining & Nutrition

Food Description
Three gourmet meals a day served restaurant style; unlimited snacks available 24 hours a day.
Meals Included
Yes
Special Diets
Yes

Activities in this home

What does this home offer?

Housing options icon
Housing options icon

Housing Options: Studio / 1 Bed

Building type icon
Building type icon

Building Type: 3-story

Dining services icon
Dining services icon

Dining Services

Beauty services icon
Beauty services icon

Beauty Services

Housekeeping icon
Housekeeping icon

Housekeeping Services

Social and recreational activities icon
Social and recreational activities icon

Social and Recreational Activities

Types of Care at Encore at Avalon Park Assisted

Assisted Living Memory Care Respite Care
Contact Encore at Avalon Park Assisted

Inspection History

In Florida, the Agency for Health Care Administration (AHCA) is the primary authority that conducts unannounced inspections and completes official health quality reports for all healthcare facilities.

44 visits/inspections

Results

33 with citations

11 without citations

Florida average: 16 inspections with citations

Latest inspection

Date:March 13, 2025
Type:Standard

58 total citations

Citations indicate regulatory violations. A higher number implies the facility had several areas requiring improvement.

Florida average: 33 citations

43 deficiencies

Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.

7 fines

Florida average: 5 fines

Total amount fined: $18,500.00

Florida average: $11,623.53

Inspection Report Summary for Encore at Avalon Park Assisted

The most recent inspection on March 13, 2025, did not identify any deficiencies. Earlier inspections showed a mix of results, with some reports noting deficiencies primarily related to resident care supervision and medication management. Prior citations also involved resident care rights, staff training, and reporting requirements, but no fines, immediate jeopardy findings, or enforcement actions were listed in the available reports. Complaint investigations were generally unsubstantiated or did not result in deficiencies, and no notable substantiated complaints were reported. The overall pattern suggests improvement in compliance, with recent inspections showing fewer issues compared to earlier years.

Compare Assisted Living around Orange County The information below is reported by the Florida Agency for Health Care Administration (AHCA).

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Encore at Avalon Park Assisted
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Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

RC

Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision.

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120
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AVALON SH MANAGEMENT, LLC
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Spring Hills Hunters Creek
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SONATA WEST ORANGE, LLC
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Places of interest near Encore at Avalon Park Assisted

Address 11.8 miles from city center

Address 13798 Cygnus Dr, Orlando, FL 32828

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Financial Aid for Florida Seniors

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Long-Term Care Waiver

Florida Medicaid LTC Waiver

Age 65+ or 21+ disabled, Florida resident, Medicaid- eligible, nursing home-level care need.

~$2,829/month (300% FBR, individual).

$2,000 (individual), $3,000 (couple).

High demand; waitlists common.

Community Care for the Elderly (CCE)

Florida CCE

Age 60+, Florida resident, at risk of nursing home.

~$2,000/month (varies).

$5,000 (individual).

Limited funding; regional variation.

Home Care for the Elderly (HCE)

Florida Home Care for the Elderly

Age 60+, Florida resident, at risk of nursing home placement; caregiver must be approved.

~$2,829/month (individual, aligned with Medicaid thresholds).

~$2,000 (individual); varies by case manager discretion.

Limited funding (~3,500 served annually); prioritizes low-income frail seniors.

Program of All-Inclusive Care for the Elderly (PACE)

Florida Medicaid PACE

Age 55+, Florida resident, nursing home-level care need, safe with PACE support.

~$2,829/month (300% FBR).

$2,000 (individual), $3,000 (couple).

Limited to specific counties (e.g., Hillsborough, Miami-Dade); ~10 sites statewide.

Optional State Supplementation (OSS)

Florida Optional State Supplementation

Age 65+ or disabled, Florida resident, living in approved facility, receiving SSI or low-income.

~$1,004/month (individual, including SSI).

$2,000 (individual), $3,000 (couple).

Limited to specific facility types; ~$78.40/month max supplement.

Senior Community Service Employment Program (SCSEP)

Florida SCSEP (federally funded, state-administered)

Age 55+, unemployed, low-income, Florida resident.

~$1,983/month (125% FPL, individual).

Not specified; income-focused.

Priority for veterans, rural residents; ~1,000 slots/year.