Serenades at West Orange

Overview of Serenades at West Orange

With seniors’ well-being in mind, the esteemed senior living community of Serenades at West Orange residing in the peaceful lands of Roper Road, Winter Garden, FL, specializes in memory care. Enjoy every moment of your golden years within the cozy and meticulously designed private and companion suites of Serenades at West Orange. A team of competent and highly qualified professionals delivers top-tier care and assistance around the clock for seniors to flourish and live to their potential.

Featuring exclusive programs such as Serenade For Her, the community provides memory care directed to women to ensure their needs and aspirations are well-cared for. Moreover, Serenades at West Orange utilizes a research-based approach for residents to maximize their freedom without worries. Have a delightful dining experience with delicious and healthy meals catering to nutritional needs and tastes. Serenades at West Orange strives to provide a safe place for seniors to spend their golden years fabulously with its incredible amenities.

(407) 490-1341

57-bed community

A moderately sized community that may balance personal attention with shared amenities and social activities.

Walk Score: 25 / 100

Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

BBB Rating: A+ (Not Accredited)

An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
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About this community

Facility TypeAssisted Living Facility

StatusLicensed

IssuanceMay 13, 2025

ExpirationDecember 5, 2027

CountyOrange

License Number12328

Serenades at West Orange is legally operated by Sonata West Orange, Llc, and administrated by Padgette Lynn Flores.

Profit StatusFor-Profit

Staffing

Key information about the people who lead and staff this community.

Creole English Spanish

Activities in this home

Arts and Crafts
Cooking Classes
Dancing
Exercise Classes
Games & Cards
Gardening
Music Programs
Shopping
Social Events & Outings
Theater & Movies
Yoga

What does this home offer?

Housing Options: Suite

Building Type: 2-story

Transportation Services

Fitness and Recreation

Types of Care at Serenades at West Orange

Assisted Living Memory Care

Since 2016 · 10 years of data 46 citations 37 inspections 3 fines $20.0K fined

Legal Actions Formal stipulations and orders filed by Florida regulators against this facility, including fines and total monetary penalties.

This Facility FL Average vs. FL Avg

Legal actions Enforcement actions taken against this facility.
0
vs 3 avg
↓ 100% fewer than FL avg
Fines Total number of fines issued.
3
vs 5 avg
↓ 40% fewer than FL avg
Total amount fined Total dollar amount of fines issued.
$20k
vs $11.6k
↑ 72% higher than FL avg

Data reflects the most recent 10 years (since 2016).

Inspection Scorecard This scorecard compares key inspection, citation, and complaint metrics at this facility against the Florida state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2016 vs. Florida state average

Overall vs. FL average

Latest Inspection August 13, 2025 Complaint

Citations Citations are formal regulatory issues recorded during state inspections.

Metric	This Facility	FL Average	vs. FL Avg
Total citations Formal regulatory issues recorded by inspectors across all inspection types.	46	33	This facility has 39% more total citations than a typical Florida assisted living residence (46 vs. FL avg 33).↑ 39% worse
Citations per year Average citations per year since 2016.	4.6	3.3	This facility has 39% more citations per year than a typical Florida assisted living residence (4.6 vs. FL avg 3.3).↑ 39% worse
Citations per inspection Average citations per inspection.	1.2	1.3	This facility has 8% fewer citations per inspection than a typical Florida assisted living residence (1.2 vs. FL avg 1.3).↓ 8% better

Inspections State inspections evaluate whether the facility meets health and safety standards.

Metric	This Facility	FL Average	vs. FL Avg
Total inspections Combined count of all routine and focused inspections. Excludes complaint investigations.	37	26	This facility has 42% more total inspections than a typical Florida assisted living residence (37 vs. FL avg 26).↑ 42% worse
Inspections with citations Inspections that resulted in at least one regulatory citation.	20	16	This facility has 25% more inspections with citations than a typical Florida assisted living residence (20 vs. FL avg 16).↑ 25% worse
Inspection citation rate Percentage of inspections that resulted in at least one citation.	54%	62%	This facility has 8 percentage points lower inspection citation rate than a typical Florida assisted living residence (54% vs. FL avg 62%).↓ 8% better

Inspection Reports Summary An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

Serenades by Sonata - West Orange has undergone a total of 35 inspections between January 23, 2013, and August 13, 2025. The latest inspection on August 13, 2025, reported no deficiencies. During this period, 21 complaints, 9 standard inspections, 3 monitors, 1 initial licensure, and 1 unknown type of inspection were conducted. Common themes identified through these inspections included records/documentation, resident care/rights, and dietary/food service. The facility has demonstrated improvement in addressing previous deficiencies, with a notable correction of cited issues to ensure compliance with regulations.

Read the full inspection reports for this facility, including detailed findings and corrective actions.

Show Inspection Reports

Long-Term Care Waiver

Florida Medicaid LTC Waiver

Age 65+ or 21+ disabled

General Florida resident, Medicaid- eligible, nursing home-level care need.

Income Limits (2025) ~$2,829/month 300% FBR, individual

Asset Limits $2,000 (individual), $3,000 (couple).

High demand; waitlists common.

Benefits

In-home care (6-8 hours/day) Assisted living Respite (240 hours/year) Case management

Community Care for the Elderly (CCE)

Florida CCE

Age 60+

General Florida resident, at risk of nursing home.

Income Limits ~$2,000/month varies

Asset Limits $5,000 individual

Limited funding; regional variation.

Benefits

Homemaker services (3-5 hours/week) Adult day care (~$60/day) Respite (up to 10 days/year)

Home Care for the Elderly (HCE)

Florida Home Care for the Elderly

Age 60+

General Florida resident, at risk of nursing home placement; caregiver must be approved.

Income Limits (2025) ~$2,829/month individual, aligned with Medicaid thresholds

Asset Limits ~$2,000 (individual); varies by case manager discretion.

Limited funding (~3,500 served annually); prioritizes low-income frail seniors.

Benefits

Basic subsidy (~$160/month) for housing/medical costs; special subsidies for supplies/services (e.g., incontinence supplies, ~$50-$200/month)

Program of All-Inclusive Care for the Elderly (PACE)

Florida Medicaid PACE

Age 55+

General Florida resident, nursing home-level care need, safe with PACE support.

Income Limits (2025) ~$2,829/month 300% FBR

Asset Limits $2,000 (individual), $3,000 (couple).

Limited to specific counties (e.g., Hillsborough, Miami-Dade); ~10 sites statewide.

Benefits

Personal care (5-7 hours/day) Medical care Meals Transportation Therapy

Optional State Supplementation (OSS)

Florida Optional State Supplementation

Age 65+ or disabled

General Florida resident, living in approved facility, receiving SSI or low-income.

Income Limits (2025) ~$1,004/month individual, including SSI

Asset Limits $2,000 (individual), $3,000 (couple).

Limited to specific facility types; ~$78.40/month max supplement.

Benefits

Cash payment (~$78.40/month) for room/board or personal needs in facilities

30.0 miles from city center Estimated distance in miles from Winter Garden's city center to Serenades at West Orange's address, calculated via Google Maps.

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The information below is reported by the Florida Agency for Health Care Administration (AHCA).

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Serenades at West Orange	AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.	Winter Garden	57	No	25	Sonata West Orange, LLC	37	54.1%	46	1.2	For-Profit	$20,000	Padgette Lynn Flores	Suite	A+

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What neighborhood is Serenades at West Orange in?

Serenades at West Orange is in the Winter Garden neighborhood of Winter Garden.

What languages are spoken at Serenades at West Orange?

The team at Serenades at West Orange speaks Creole, English, and Spanish.

Who is the owner of Serenades at West Orange?

The legal owner and operator of Serenades at West Orange is Sonata West Orange, Llc.

Is Serenades at West Orange in a walkable area?

Serenades at West Orange has a walk score of 25. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

What is the license number of Serenades at West Orange?

According to FL state health department records, Serenades at West Orange's license number is 12328.

When does Serenades at West Orange's license expire?

According to FL state health department records, Serenades at West Orange's license expires on December 5, 2027.

What payment types does Serenades at West Orange accept?

Serenades at West Orange accepts VA.