Inspection Reports for
Family Of Caring Healthcare At Montclair

42 North Mountain Ave, Montclair, NJ, 07042

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Deficiencies (last 5 years)

Deficiencies (over 5 years) 8.6 deficiencies/year

Deficiencies are regulatory violations found during state inspections.

65% worse than New Jersey average
New Jersey average: 5.2 deficiencies/year

Deficiencies per year

16 12 8 4 0
2020
2021
2022
2023
2025

Occupancy

Latest occupancy rate 89% occupied

Based on a November 2023 inspection.

This facility has shown a steady increase in demand based on occupancy rates.

Occupancy rate over time

60% 70% 80% 90% 100% Dec 2020 May 2021 Oct 2021 Dec 2022 Aug 2023 Nov 2023

Notice

Deficiencies: 0 Date: Nov 19, 2025

Visit Reason
This document serves to inform individuals about the privacy practices of NJDHSS, including how their medical information may be used and disclosed, and their rights related to this information.

Findings
The notice details the types of information covered, reasons for use and disclosure of health information, individuals' rights to access and control their information, and the legal duties of NJDHSS to protect privacy.

Report Facts
Effective date: 2011

Employees mentioned
NameTitleContext
Devon L. Graf Director, Office of Legal and Regulatory Compliance Listed as NJDHSS Privacy Officer contact for questions about the notice

Inspection Report

Routine
Deficiencies: 10 Date: Apr 30, 2025

Visit Reason
The inspection was a routine survey to assess compliance with regulatory requirements related to resident care, safety, infection control, and facility operations.

Findings
The facility was found deficient in multiple areas including failure to assess and obtain physician orders for medication self-administration, failure to maintain call bells within residents' reach, inadequate cleanliness of resident environments, late submission of Minimum Data Set (MDS) assessments, failure to update care plans, delayed incontinence care, failure to provide assistive hearing devices consistently, improper oxygen therapy administration, inadequate pain management, and lapses in infection control practices.

Deficiencies (10)
Failure to assess resident's capability to self-administer medication and obtain a physician's order for self-administration.
Failure to maintain call bell within reach of residents.
Failure to maintain residents' living environment in a clean, sanitary, and homelike manner.
Failure to complete and transmit Minimum Data Set (MDS) in accordance with federal guidelines.
Failure to update and/or revise care plans for residents.
Failure to ensure timely incontinence care for dependent residents.
Failure to assess, develop care plan, and consistently provide assistive hearing devices.
Failure to administer oxygen therapy according to physician's order and improper storage of respiratory equipment.
Failure to provide safe, appropriate pain management and develop individualized care plan addressing localized pain.
Failure to maintain infection control standards during wound care and improper use/removal of personal protective equipment.
Report Facts
Residents reviewed for accommodation of needs: 17 Residents reviewed for Activities of Daily Living care: 17 Residents reviewed for resident assessment: 20 Residents reviewed for care plans: 20 Residents reviewed for communication-sensory: 1 Residents reviewed for respiratory therapy: 1 Residents reviewed for pain management: 1 Residents reviewed for infection control: 1

Employees mentioned
NameTitleContext
Licensed Practical Nurse LPN Discussed Resident #264's hemorrhoid pain and medication administration issues
Registered Nurse/Unit Manager RN/UM Reviewed medication administration records and pain assessments for Resident #264
Certified Nursing Assistant #1 CNA Acknowledged call bell placement issues and incontinence care delays
Certified Nursing Assistant #2 CNA Observed during incontinence care and hand hygiene lapses
Director of Nursing DON Discussed multiple deficiencies including hearing aid care, pain management, and oxygen therapy
Licensed Nursing Home Administrator LNHA Participated in meetings discussing deficiencies and corrective actions
Infection Preventionist Nurse IPN Discussed infection control concerns and hand hygiene policies
Regional MDS Coordinator MDS Coordinator Acknowledged late MDS submission for Resident #47

Inspection Report

Routine
Deficiencies: 1 Date: Apr 30, 2025

Visit Reason
The inspection was conducted to assess the facility's compliance with care standards, specifically focusing on the provision of incontinence care to dependent residents on the 3rd floor Nursing Unit.

Findings
The facility failed to ensure timely incontinence care for dependent residents, evidenced by observations and interviews showing residents with saturated briefs and bed sheets and care not provided within the expected 2-4 hour intervals. The Director of Nursing acknowledged that bladder absorbency pads were added to the policy but not care-planned, which could increase skin integrity risks if not changed frequently.

Deficiencies (1)
Failure to provide timely incontinence care to dependent residents, resulting in saturated briefs and bed sheets.
Report Facts
Residents reviewed for ADL care: 17 Residents observed for incontinence care: 3 Hours without incontinence care: 5 BIMS score: 13 BIMS score: 6

Employees mentioned
NameTitleContext
Certified Nursing Assistant (CNA #1) Interviewed regarding incontinence care timing and observations for Resident #212
Licensed Practical Nurse (LPN) Confirmed saturated briefs and bed sheets for Resident #212
Registered Nurse/Unit Manager (RN/UM) Confirmed incontinence care should be provided every 2-4 hours and discussed bladder absorbency pad implementation
Certified Nursing Assistant (CNA #2) Observed residents' incontinence briefs and pads on 3rd floor Nursing Unit
Director of Nursing (DON) Discussed diaper liners policy and care planning for bladder absorbency pads
Licensed Nursing Home Administrator Discussed observations and concerns with surveyor
Infection Control Preventionist Discussed observations and concerns with surveyor

Inspection Report

Complaint Investigation
Deficiencies: 2 Date: Nov 15, 2023

Visit Reason
The inspection was conducted based on complaints regarding failure to notify the Responsible Party (RP) of changes in medical status and failure to notify the physician of laboratory results for two residents.

Complaint Details
Complaint NJ00152419 involved failure to notify the RP of Resident 3's medical status changes and lack of consent for invasive care. Complaint NJ00160914 involved failure to notify the physician of Resident 2's abnormal urinalysis results. Both complaints were substantiated with findings of minimal harm.
Findings
The facility failed to notify the RP of a resident's change in medical condition and did not obtain consent for invasive medical care related to intravenous and subcutaneous hydration therapy. Additionally, the facility failed to notify the physician of abnormal laboratory results for another resident. Both deficiencies were found to have minimal harm or potential for actual harm affecting a few residents.

Deficiencies (2)
Failure to notify the Responsible Party of a resident's change in medical status and failure to obtain consent for invasive medical care related to IV and subcutaneous hydration therapy.
Failure to notify the physician of abnormal laboratory results for a resident.
Report Facts
IV fluid infusion rate: 75 Duration of IV fluid order: 2 Lab result colony count: 100000 BIMS score: 0 BIMS score: 14

Employees mentioned
NameTitleContext
Licensed Practical Nurse RN1 Licensed Practical Nurse Mentioned in relation to Resident 3's care and lack of notification to RP
Nurse Practitioner NP Nurse Practitioner Provided care to Resident 3 and stated expectations about notifying RP
Assistant Director of Nursing ADON Assistant Director of Nursing Provided statements about expectations for notifying family and physician
Social Services Director SSD Social Services Director Conducted care conference with RP regarding Resident 3
Registered Nurse RN3 Registered Nurse Created order for hypodermoclysis and reviewed lab results for Resident 2
Director of Nursing DON Director of Nursing Confirmed facility policies and expectations regarding notification of RP and physicians
Registered Dietitian RD Registered Dietitian Reviewed Resident 3's progress notes regarding nutrition and IV fluids
Licensed Practical Nurse LPN2 Licensed Practical Nurse Signed progress notes regarding Resident 3's IV fluids
Registered Nurse RN2 Registered Nurse Confirmed current process for reviewing lab results and notifying physician/NP

Inspection Report

Complaint Investigation
Census: 62 Deficiencies: 3 Date: Nov 15, 2023

Visit Reason
A complaint survey was conducted on behalf of the New Jersey Department of Health based on complaints NJ00152419, NJ00160914, and NJ00162197 to investigate compliance with federal and state regulations.

Complaint Details
The survey was complaint-driven based on complaints NJ00152419, NJ00160914, and NJ00162197. The facility was found not in substantial compliance with federal and state regulations related to resident rights and care, laboratory services, and staffing.
Findings
The facility was found not in substantial compliance with 42 CFR Part 483, Subpart B, for long term care facilities. Deficiencies included failure to notify responsible parties of changes in medical status and treatment decisions, failure to notify physicians of abnormal lab results, and failure to maintain required minimum staffing ratios.

Deficiencies (3)
Failure to notify the Responsible Party of a resident's change in medical status and to ensure informed treatment decisions.
Failure to notify the physician of laboratory results for a resident.
Failure to maintain required minimum Certified Nurse Aide (CNA) staffing ratios for day shifts as mandated by New Jersey state law.
Report Facts
Survey Census: 62 Sample Size: 12 Deficient CNA staffing day shifts: 7 CNA staffing counts: 5 Required minimum CNAs: 8

Inspection Report

Annual Inspection
Deficiencies: 0 Date: Aug 9, 2023

Visit Reason
The inspection was conducted as a standard annual survey of the nursing home facility to assess compliance with health and safety regulations.

Findings
No health deficiencies were found during the inspection.

Inspection Report

Routine
Census: 55 Deficiencies: 0 Date: Aug 9, 2023

Visit Reason
A COVID-19 Focused Infection Control Survey was conducted by the New Jersey Department of Health to assess compliance with infection control regulations.

Findings
The facility was found to be in compliance with 42 CFR §483.80 infection control regulations and has implemented CMS and CDC recommended practices to prepare for COVID-19.

Report Facts
Sample Size: 5

Inspection Report

Routine
Deficiencies: 4 Date: Mar 13, 2023

Visit Reason
The inspection was conducted to evaluate the nursing facility's compliance with professional standards of quality, including medication administration, documentation of catheter care, and execution of physician orders.

Findings
The facility failed to follow physician's orders for medication administration parameters, failed to document suprapubic catheter care and urine output as ordered, and failed to execute a physician's order for a sleep aid medication for a resident. Additionally, there was a failure to accurately document controlled medication administration for one resident.

Deficiencies (4)
Failure to follow physician's orders for parameters before administering blood pressure medication to Resident #42.
Failure to sign the Electronic Treatment Administration Record (ETAR) to confirm suprapubic catheter care, placement, patency, and urine output documentation for Resident #271.
Failure to execute a physician's order for a sleep aid medication for Resident #67.
Failure to accurately document administration of controlled medication (oxycodone/apap) for Resident #14 on the declining inventory sheet.
Report Facts
Residents reviewed for professional standards of practice: 19 Medication tablets discrepancy: 1 Dates with missing documentation: 14

Employees mentioned
NameTitleContext
Licensed Practical Nurse #1 LPN Observed administering medication without following physician's parameters for Resident #42.
Assistant Director of Nursing ADON Interviewed regarding Resident #67's sleep aid medication order and facility procedures.
Director of Nursing DON Discussed concerns about medication administration and documentation, including Resident #67's sleep aid order.
Nurse Practitioner NP Prescribed Ambien for Resident #67 but order was not entered into the system.
Licensed Practical Nurse #2 LPN Agency nurse caring for Resident #67, aware of sleep issues and medication review.
Registered Nurse Unit Manager UM/RN Interviewed about medication documentation discrepancies for Resident #14.

Inspection Report

Routine
Census: 64 Capacity: 70 Deficiencies: 4 Date: Mar 13, 2023

Visit Reason
A Recertification Survey was conducted to determine compliance with 42 CFR Part 483, Requirements for Long Term Care Facilities.

Findings
Deficiencies were cited related to failure to follow physician's orders for medication administration and failure to accurately document administration of controlled substances. Life safety code deficiencies were also noted related to emergency lighting and fire alarm system testing and maintenance.

Deficiencies (4)
Facility failed to follow a physician's order for parameters before administering medication and failed to sign the Electronic Treatment Administration Record (ETAR) to confirm placement and patency for medication administration.
Facility failed to accurately document the administration of controlled substances, including discrepancies in narcotic medication inventory and declining inventory sheets.
Facility failed to ensure emergency lighting was provided at the emergency generator transfer switch in accordance with NFPA 110 Standard.
Facility failed to ensure smoke detection sensitivity was checked every alternate year of the facility smoke detectors in accordance with NFPA 72 National Fire Alarm and Signaling Code.
Report Facts
Census: 64 Total Capacity: 70 Deficiencies cited: 4 Dates of cited deficiencies completion: Mar 31, 2023 Dates of cited deficiencies completion: Mar 15, 2023

Employees mentioned
NameTitleContext
Licensed Practical Nurse #1 Licensed Practical Nurse Named in medication administration deficiency for failing to follow physician's orders
Licensed Practical Nurse #2 Licensed Practical Nurse Interviewed regarding medication orders and resident care
Assistant Director of Nursing (ADON) Assistant Director of Nursing Interviewed regarding resident care and medication orders
Director of Nursing (DON) Director of Nursing Interviewed and involved in medication order and administration process
Unit Manager (UM) Unit Manager Supervised Licensed Practical Nurse #1 and involved in medication administration process
Regional Nurse Regional Nurse Interviewed about policy and procedure for medication parameters
Pharmacy Consultant Pharmacy Consultant Responsible for observing licensed nurses monthly for medication administration competency
Maintenance Director Maintenance Director Responsible for emergency lighting and fire alarm system maintenance and testing
Licensed Nursing Home Administrator (LNHA) Licensed Nursing Home Administrator Interviewed regarding medication administration concerns

Inspection Report

Complaint Investigation
Census: 64 Deficiencies: 1 Date: Dec 30, 2022

Visit Reason
A COVID-19 Focused Infection Control Survey was conducted by the New Jersey Department of Health. Additionally, a complaint investigation was conducted regarding failure to maintain the required minimum direct care staff-to-resident ratios as mandated by the state of New Jersey.

Complaint Details
The complaint investigation found substantiated staffing deficiencies with the facility failing to meet minimum CNA staffing requirements on specified dates. The facility's Licensed Nursing Home Administrator and Director of Nursing were made aware of the staffing shortages.
Findings
The facility was found in compliance with COVID-19 infection control regulations. However, the facility failed to maintain the required minimum direct care staff-to-resident ratios on multiple shifts between 12/11/22 and 12/24/22, specifically deficient in Certified Nursing Assistant (CNA) staffing on 2 of 14 day shifts and 1 of 14 overnight shifts. The facility administration acknowledged the staffing shortages and implemented corrective actions.

Deficiencies (1)
Failed to maintain the required minimum direct care staff-to-resident ratios as mandated by the state of New Jersey, deficient in CNA staffing on 12/11/22, 12/16/22, and 12/19/22 shifts.
Report Facts
Census: 64 Deficient CNA staffing shifts: 3 Required CNAs on 12/11/22 and 12/16/22 day shifts: 8 Actual CNAs on 12/11/22 and 12/16/22 day shifts: 7 Required total staff on 12/19/22 overnight shift: 5 Actual total staff on 12/19/22 overnight shift: 4

Employees mentioned
NameTitleContext
Licensed Nursing Home Administrator Named as aware of staffing shortages
Director of Nursing Named as aware of staffing shortages and involved in corrective action
Staffing Coordinator Interviewed and acknowledged staffing shortages

Inspection Report

Complaint Investigation
Census: 55 Deficiencies: 0 Date: Feb 22, 2022

Visit Reason
The inspection was conducted as a complaint investigation (Complaint #: NJ150465) to assess compliance with 42 CFR Part 483, Subpart B, for Long Term Care Facilities.

Complaint Details
Complaint #: NJ150465; the complaint investigation found the facility in compliance with all regulatory requirements.
Findings
The facility was found to be in compliance with all applicable requirements, including infection control regulations related to COVID-19, and had implemented CMS and CDC recommended practices.

Report Facts
Sample Size: 5

Inspection Report

Routine
Census: 58 Deficiencies: 0 Date: Oct 12, 2021

Visit Reason
A COVID-19 Focused Infection Control Survey was conducted by the New Jersey Department of Health to assess compliance with CMS and CDC recommended practices for COVID-19.

Findings
The facility was found to be in compliance with 42 CFR §483.80 infection control regulations related to COVID-19 practices.

Report Facts
Sample size: 5

Inspection Report

Routine
Census: 53 Deficiencies: 0 Date: Sep 14, 2021

Visit Reason
A COVID-19 Focused Infection Control Survey was conducted by the New Jersey Department of Health to assess compliance with infection control regulations and CDC recommended practices.

Findings
The facility was found to be in compliance with 42 CFR §483.80 infection control regulations and had implemented CMS and CDC recommended practices to prepare for COVID-19.

Inspection Report

Routine
Deficiencies: 5 Date: May 11, 2021

Visit Reason
The inspection was conducted to evaluate the facility's compliance with infection prevention and control practices, specifically related to COVID-19 precautions and use of Personal Protective Equipment (PPE) among staff and vendors.

Findings
The facility failed to follow accepted infection control practices regarding PPE use for residents on Transmission Based Precautions, including improper PPE use by Certified Nursing Assistants, a laboratory technician, and a housekeeper. Additionally, the facility lacked proper policies for cleaning sequences and PPE disposal, and signage and procedures for passing meal trays between cohorts were inadequate.

Deficiencies (5)
CNA delivered lunch tray to a resident in a PUI room without donning full PPE as required.
Laboratory technician wore gowns improperly in hallways and did not receive proper donning and doffing instruction from the facility.
Housekeeper failed to clean resident rooms in a sequence that would reduce infection spread and improperly handled used isolation gowns.
Facility lacked policy and procedure for cleaning sequence and disposal of PPE.
Improper passing of meal trays between COVID-19 cohorts without proper PPE protocols.
Report Facts
Residents Affected: 2 Survey Date: May 11, 2021 Facility ID: 315435

Employees mentioned
NameTitleContext
Director of Nursing Director of Nursing Stated CNA should have worn full PPE and provided explanations regarding PPE procedures
Infection Preventionist Infection Preventionist Provided PPE protocols and facility policy information, educated staff on donning and doffing procedures
Licensed Practical Nurse Licensed Practical Nurse Interviewed regarding PPE requirements for residents on Transmission Based Precautions
Registered Nurse Unit Manager Registered Nurse Unit Manager Intervened with laboratory technician regarding PPE use and provided instructions
Unit Manager/Registered Nurse Unit Manager/Registered Nurse Provided information on cohort definitions and observed meal delivery practices

Inspection Report

Annual Inspection
Census: 53 Deficiencies: 5 Date: May 11, 2021

Visit Reason
A Recertification Survey was conducted to determine compliance with 42 CFR Part 483, Requirements for Long Term Care Facilities, including a COVID-19 Focused Infection Control Survey.

Findings
The facility was found not in compliance with infection control regulations related to COVID-19 practices, including improper use of PPE by staff and vendors, improper sequencing of room cleaning, and inadequate policies for PPE disposal and meal tray passing between cohorts. Additionally, the facility failed to report a fire incident to the New Jersey Department of Health as required.

Deficiencies (5)
Failure to follow accepted infection control practices regarding the use of Personal Protective Equipment (PPE) for residents on Transmission Based Precautions (TBP) by Certified Nursing Assistants and a laboratory technician.
Failure to clean resident rooms in a sequence that would decrease the possibility of spreading infection, observed in housekeeping staff.
Failure to have proper disposal bins for soiled gowns in resident rooms and improper handling of PPE disposal.
Failure to have policies addressing cleaning sequence for COVID-19 cohorts and passing meal trays between cohorts.
Failure to report a fire incident to the New Jersey Department of Health and provide required documentation.
Report Facts
Census: 53 Sample Size: 17 Date of Fire Incident: Jan 12, 2021 Completion Date for Plan of Correction: May 31, 2021 Date Survey Completed: May 11, 2021

Employees mentioned
NameTitleContext
CNA #1 Certified Nursing Assistant Named in infection control PPE deficiency for not wearing full PPE in PUI room
Lab Technician Laboratory Technician Named in infection control PPE deficiency for improper gown use and disposal
Director of Nursing Director of Nursing Provided re-education to staff and commented on PPE practices
Infection Preventionist Infection Preventionist Provided re-education and guidance on infection control practices
Unit Manager Licensed Practical Nurse / Registered Nurse Unit Manager Observed and intervened in PPE practices and provided information on cohorts
Housekeeper Housekeeper Named in infection control deficiency for improper cleaning sequence and PPE handling
Maintenance Director Maintenance Director Interviewed regarding fire incident and reporting
Administrator Facility Administrator Interviewed regarding fire incident reporting

Inspection Report

Life Safety
Deficiencies: 4 Date: May 6, 2021

Visit Reason
A Life Safety Code Survey was conducted by the New Jersey Department of Health on 05/06/2021 to assess compliance with Medicare/Medicaid participation requirements and the 2012 NFPA 101 Life Safety Code for existing health care occupancies.

Findings
The facility was found noncompliant with several Life Safety Code requirements including improper installation and signage of delayed-egress locking systems on exit doors, unsealed vertical openings in ceilings allowing fire and smoke spread, lack of alarm occupant notification devices in the enclosed courtyard, and failure to conduct required quarterly fire drills or staff training for fire response procedures.

Deficiencies (4)
Delayed-egress locking systems on exit doors lacked required signage and one door failed to open when tested.
Vertical openings in ceilings caused by penetrating electrical wires were not sealed with fire rated material, compromising fire and smoke containment.
The enclosed courtyard was not equipped with alarm occupant notification devices connected to the fire alarm system.
Fire drills or staff training for fire response procedures were not conducted quarterly for each shift as required.
Report Facts
Deficiency completion date: May 31, 2021 Deficiency completion date: Jul 13, 2021

Employees mentioned
NameTitleContext
Maintenance Director Present during observations and interviews related to deficiencies in delayed-egress locking systems, vertical openings, fire alarm system, and fire drills.
Licensed Nursing Home Administrator Responsible for re-educating Maintenance Director and auditing compliance with fire safety requirements.

Inspection Report

Abbreviated Survey
Census: 48 Deficiencies: 3 Date: Dec 18, 2020

Visit Reason
A COVID-19 Focused Infection Control Survey was conducted by the New Jersey Department of Health to assess compliance with CMS and CDC recommended practices for COVID-19 infection control.

Findings
The facility was found not in compliance with infection control regulations, specifically failing to implement Transmission Based Precautions for a new or re-admitted resident and improper use of Personal Protective Equipment by licensed practical nurses and a staff member's hand hygiene technique.

Deficiencies (3)
Failure to implement Transmission Based Precautions for 1 of 12 new or re-admission residents as persons under observation for COVID-19.
Improper use of Personal Protective Equipment by 2 of 3 Licensed Practical Nurses.
Inadequate handwashing/hand hygiene technique by 1 of 6 staff members (Housekeeper #1).
Report Facts
Census: 48 Sample size: 7 Duration of observation for new admissions: 14 Handwashing duration: 20 Director of Nursing rounding frequency: 5 Director of Nursing rounding frequency: 1 Handwashing competency frequency: 3 N95/surgical mask observation frequency: 3

Employees mentioned
NameTitleContext
LPN #1 Licensed Practical Nurse Named in improper PPE use finding
LPN #2 Licensed Practical Nurse Named in improper PPE use finding
Housekeeper #1 Housekeeper Named in inadequate hand hygiene finding
RN/UM #1 Registered Nurse Unit Manager Interviewed regarding resident cohorting and PPE use
Admissions Director Responsible for cohort placement of new and re-admitted residents
Infection Preventionist Provided re-education and conducted observations on infection control practices
Director of Nursing Responsible for rounding and auditing infection control compliance

Inspection Report

Abbreviated Survey
Census: 48 Deficiencies: 1 Date: Dec 4, 2020

Visit Reason
A COVID-19 Focused Infection Control Survey was conducted by the New Jersey Department of Health to assess compliance with infection control regulations related to COVID-19.

Findings
The facility was found not in compliance with 42 CFR §483.80 infection control regulations, specifically failing to ensure appropriate infection control practices for donning and doffing PPE to prevent COVID-19 spread. Multiple observations showed improper PPE use by staff, including reuse of gowns across different cohorts and failure to wear required masks and eye protection.

Deficiencies (1)
Failure to ensure appropriate infection control practices were followed in accordance with CDC guidance for donning and doffing PPE to prevent COVID-19 spread.
Report Facts
Census: 48 Sample size: 3

Employees mentioned
NameTitleContext
Unit Manager Observed not wearing required PPE and confirmed PPE protocol errors during survey
Certified Nursing Assistant Observed improper PPE use including wearing COVID-19 unit gown outside the unit
Director of Nursing Director of Nursing Interviewed and confirmed PPE protocol violations and staff education requirements
Infection Preventionist Infection Preventionist Interviewed regarding PPE requirements and facility policies

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